Psychometrics assessment services for talent development – RFQ in gauteng

Enquiries (Buyer):

• Name: Thandiwe Malindi
• Role: Buyer
• Telephone: 011 682 7052
• Email: [email protected]

Enquiries (Sourcing Manager):

• Name: Ntikane Radebe
• Role: Sourcing Manager
• Telephone: 011 682 0208
• Email: [email protected]

Submission email: [email protected]

Service delivery address: Not specified in document

Submission method: email to [email protected]

Closing time: 2 November 2026 at 23:59 (SAST)

Late bids not accepted

Bids must be on official forms provided (not re-typed)

Responses failing pre-qualifying criteria will not be evaluated

Clarifications/addenda/extensions issued no later than 1 calendar day before closing

Returnable forms (compulsory):

• SBD 4 Declaration of Interest: discloses state employment and relationships; false declaration disqualifies bid
• Company Resolution Letter: proof of authority to sign
• Authorization form (item 7): confirms signatory authority

Returnable documents for scoring (zero score if omitted):

• B-BBEE Status Level Verification Certificate (SANAS) / Sworn Affidavit (EME/QSE) / dtic B-BBEE Certificate
• Functionality evaluation supporting documents

Disqualification risks:

• Submission after closing time
• Failure to price all line items
• Failure to disclose all CSD-registered active companies linked to directors
• False declaration on SBD 4
• Listed on Register for Tender Defaulters or List of Restricted Suppliers

Evaluation stages:

1. Responsiveness/Pre-qualification: N/A
2. Functionality evaluation (100 points) – minimum qualifying score 70/100 to proceed

• Previous Related Experience (weight 25): rated on 4-point scale

• Requires 10 years proven experience in psychometric/capability assessment

• Experience with large organisations (~3500 employees)

• At least 3 reference letters for similar projects completed within last 5 years

• Rating: None (0%), Weak (33.3% – 1 reference), Moderate (66.7% – 2 references), Good (100% – 3+ references)

• Human Resource Capacity (weight 35): rated on 4-point scale

• Required: HPCSA registration proof, CVs for project team, 4+ Psychometrists, 2+ Psychologists

• Rating: None (0%), Weak (33.3% – only 2 of 4), Moderate (66.7% – 3 of 4), Good (100% – all 4)

• Equipment Resource Capacity (weight not specified): rated on 2-point scale

• Required: Leadership/capability assessment test batteries per HPCSA standards, capability assessment system and software

• Rating: None (0%), Good (100% – meets scope)

• Work Breakdown/Schedule/Project Programme (weight not specified): rated on 4-point scale

• Rating: None (0%), Weak (33.3% – submitted without duration), Moderate (66.7% – duration outside estimated timelines), Good (100% – clear duration within timelines)

3. Preferential Point System: 80/20 (Price 80, Specific Goals 20)

• B-BBEE points: Level 1=20, 2=18, 3=14, 4=12, 5=8, 6=6, 7=4, 8=2, Non-compliant=0
• Non-submission of B-BBEE evidence scores 0 but does not disqualify

Scope: Psychometric and competency assessments for talent development and acquisition programmes aligned to Rand Water's Talent Management Framework and Leadership Competencies.

Deliverables:

1. Capability and Psychometric Assessments:

• Evaluate competency, leadership capability, role-fit, potential profiling, strengths/development gaps
• Battery measuring: logical/abstract thinking, problem analysis/decision-making, learning potential, counterproductive work behaviour constructs, leadership style/transactional leadership, personality traits, team dynamics

2. Talent Plotting (9 Box matrices) and Reporting:

• 9 Box aligned to framework
• Talent plotting per business unit
• Composite reports: 14 Business Unit reports + 1 Group report

3. Feedback Sessions:

• 160 candidate feedback sessions
• 160 management/HR feedback sessions

4. Assessment Reports:

• 160 Candidate Assessment Reports
• 160 Manager Assessment Reports
• 160 Integrated Assessment Reports (all including strengths & development areas)

5. Talent Development Programme Assessments (140 external bursars/graduates):

• Assess workplace behaviour, learning potential, emotional intelligence
• Graphical comparison of results
• Feedback to HR team (2-3 hours) and candidates

Mandatory provider credentials:

• CVs and current valid HPCSA registration for Psychometrists and Psychologists
• Minimum 4 Psychometrists and 2 Psychologists on project team
• Leadership/capability assessment test batteries per HPCSA standards, capability assessment system and software

Award: Maximum one supplier

Previous Related Experience requirements:

• Minimum 10 years proven experience in psychometric and capability assessment services
• Must have undertaken competency, leadership capability and potential profiling for large organisations of approximately 3500 employees
• At least 3 reference letters for similar projects successfully completed within the last 5 years
• Reference letters must be on referee's company letterhead with project description, contactable contact details, project start/end dates, and contract value or Completion Certificate
• Rating scale: None (0%), Weak (33.3% – 1 reference), Moderate (66.7% – 2 references), Good (100% – 3+ references)

Pricing schedule line items (all must be priced):

1. Psychometric Assessments for Competency, Leadership Capability, Role-fit and Potential Profiling: 160 units
2. Talent Plotting: 9-Box Matrix reports per Hay Band per Division: 15 units
3. Assessment Reports:

a) Candidate Assessment Reports: 160

b) Integrated Candidate Assessment Reports for Management: 160

c) All reports to include strengths & development areas

4. Feedback Sessions:

a) Candidate Feedback: 160

b) Management Feedback: 160 (candidates from same department grouped)

5. Assessments for Talent Development Programme (External Bursars and Graduates): 140 units

Pricing rules:

• Failure to price all items results in disqualification
• Prices deemed inclusive of all applicable taxes, duties, statutory obligations
• Bidder must be VAT registered with SARS; Rand Water not liable for bidder's VAT non-compliance
• Bids excluding VAT cannot charge VAT after award
• Fixed price basis; no price adjustments unless stipulated in quotation document

Pricing: Fixed price per Purchase Order (invariable unless agreed in writing)

Pricing schedule: Must price all line items (failure to price all = disqualification)

Line items and quantities:

• Psychometric assessments (competency, leadership, role-fit, potential): 160
• Talent plotting 9-Box reports: 15
• Candidate assessment reports: 160
• Integrated assessment reports: 160
• Candidate feedback sessions: 160
• Management feedback sessions: 160
• Talent development programme assessments (bursars/graduates): 140

VAT: Bidder must be VAT registered with SARS; prices deemed inclusive of all taxes

Payment terms:

• No advance payments
• Payment within 30 days after submission of monthly statement (statement date = last day of month services rendered)
• Rand Water may dispute fees in good faith during or after contract

Penalties:

• Daily penalty for each day failure persists after due date, deducted from payment
• Penalty does not relieve obligation to complete

Guarantee/Warranty:

• 12 months after acceptance for defects in design, material, manufacture (excl. consumables)
• Repaired/replaced goods carry same 12-month guarantee from acceptance of corrected goods
• Warranty: 12 months after final acceptance for defects, inferior materials, workmanship; goods must meet specifications and be fit for purpose

Insurance: Bidder must maintain adequate insurance including professional indemnity for duration of Purchase Order; indemnifies Rand Water against claims, damages, losses, expenses

No bid security/bond mentioned

Mandatory registrations:

• Central Supplier Database (CSD) registration (MAAA number)
• Tax compliance status PIN (SARS)
• VAT registration with SARS (where applicable)

B-bbee:

• SANAS accredited B-BBEE certificate, or sworn affidavit (EME/QSE), or dtic B-BBEE certificate
• Points awarded per level (1=20 down to non-compliant=0); non-submission scores 0 but does not disqualify

Professional registrations:

• Current valid HPCSA registration for all Psychometrists (minimum 4) and Psychologists (minimum 2)

Compulsory returnable documents:

• Completed and signed SBD 4 Declaration of Interest
• Company Resolution Letter (proof of authority)
• Authorization form (item 7)

Disclosure requirements:

• Must disclose all CSD-registered active companies linked to all directors (failure = disqualification)
• Must not be listed on Register for Tender Defaulters or List of Restricted Suppliers

No CIDB requirement (services, not construction)

No local content percentage specified

Key contractual terms (Purchase Order basis):

• Definitions: Purchase Order, Delivery, Failure, Supplies, Bidder
• Delivery: Goods/services must meet specifications; Rand Water may inspect and reject defective/incomplete/damaged goods within 7 days; replacement at bidder's cost
• Fixed price: Price in Purchase Order is fixed and invariable unless agreed in writing
• Delivery time/date: Fixed; Rand Water may cancel if not met; no cancellation fees payable
• Purchase Order: Rand Water may procure similar goods from other bidders; PO number must appear on all documentation
• Dispatch: Bidder bears all risk until delivery confirmed per PO requirements
• Liability: Rand Water may deduct costs/damages/expenses from monies due
• Penalty: Daily penalty for each day failure persists after due date; deducted from payment; does not relieve obligation
• Force Majeure: Must notify Rand Water in writing within 48 hours; includes natural disasters, war, riot, strike, labour disturbance, other circumstances beyond bidder's control
• Guarantee: 12 months after acceptance for defects in design, material, manufacture (excl. consumables); reasonable wear and tear accepted
• Warranty: 12 months after final acceptance for defects, inferior materials, workmanship; goods must meet specifications and be fit for purpose; repaired/replaced goods carry same warranty from acceptance
• Termination for convenience: Rand Water may terminate whole/part with written notice; bidder submits claim for equitable adjustment within 30 days; payment only for goods satisfactorily delivered before termination
• Termination for default: Rand Water may terminate if bidder fails to deliver, make progress, or comply; 10-day cure period after notice
• Confidentiality: Bidder must treat all Rand Water information as confidential
• Insurance/Indemnity: Bidder must maintain adequate insurance including professional indemnity; indemnifies Rand Water against claims, damages, losses, expenses
• Compliance with laws: Bidder must comply with all applicable laws, regulations, Rand Water procurement policies
• Governing law: South African law; jurisdiction of South African courts
• Protection of Personal Information: Processed per POPIA and Rand Water Data Protection and Privacy Policy
• Authority to bind parties: PO/contract/amendment only valid if signed by delegated authorities of both parties
• Domicilium: Physical addresses on Purchase Order; notices in writing, personally or registered post (7 days deemed service)