Communication skills training

Closing date: 17 August 2026 at 16H00.

No compulsory briefing or site visit stated.

Technical enquiries: [email protected] or 011 483 0122.

Supply chain enquiries: [email protected] or [email protected] or 011 483 0122.

Submission address: [email protected] or [email protected].

Brand South Africa, 103 Central Street, Houghton, Gauteng; PO Box 87168, Houghton 2041.

Submission channel: email to [email protected] or [email protected].

Closing: 17 August 2026 at 16H00.

Quotation must be on company letterhead with a detailed cost breakdown.

Returnable documents (all must be completed, signed and submitted):

• SBD 3 (Pricing Schedule): firm prices, line items VAT-exclusive, total VAT-inclusive.
• SBD 4 (Declaration of Interest): discloses state employment and relationships with the procuring institution.
• SBD 6.1 (Preference Points Claim): claims specific-goal points; must be accompanied by CSD report and certified B-BBEE certificate or sworn affidavit.
• SBD 9 (Certificate of Independent Bid Determination): certifies no collusion.
• POPIA consent form.
• Proof of SETA or QCTO accreditation (valid, not expired).
• Reference letter on client letterhead confirming experience in Communication Skills Training.
• CV of proposed facilitator showing 3 years' technical and professional experience in Communication Skills Training.
• Valid tax clearance certificate or SARS PIN.
• National Treasury Central Supplier Database (CSD) report.

Disqualification risks: any returnable form unsigned or omitted; submission after closing time; expired accreditation; missing proof of experience or facilitator CV.

Bidders must provide a detailed breakdown of costs on company letterhead.

Two-stage evaluation:

1. Mandatory compliance (pass/fail):

• Valid SETA or QCTO accreditation.
• Proof of experience in Communication Skills Training (reference letter on client letterhead).
• Facilitator CV with 3 years' relevant experience.
• All returnable documents submitted and signed.

2. Scoring (80/20 preference points system):

• Price: 80 points (detailed budget breakdown).
• Specific Goals: 20 points (claimed via SBD 6.1 with CSD report and B-BBEE certificate/sworn affidavit as proof).
• Total: 100 points.

Price validity: 90 days minimum.

Brand SA reserves the right not to appoint, to extend the closing date, and to validate all claims.

Scope: Communication Skills Training for one Brand South Africa employee.

Delivery mode: online or in-person.

Duration: 2–3 days.

Course outline must cover:

• Enhanced clarity and conciseness (emails, reports, meetings).
• Active listening and empathy (non-verbal cues, body language).
• Assertive communication (articulating ideas, giving/receiving feedback).
• Conflict management and negotiation.
• Persuasive presentation skills (preparation, delivery, non-verbal messages, handling questions).
• Audience analysis and adaptability.
• Overcoming communication barriers (physical, emotional, cultural).

Deliverable: accredited NQF certificate issued to the attendee on completion.

Provider requirements:

• Valid SETA or QCTO accreditation (expired accreditations not accepted).
• Proven experience in Communication Skills Training (reference letter on client letterhead).
• Proposed facilitator with 3 years' technical and professional experience in Communication Skills Training.

Successful bidder works under Brand SA supervision, abides by its Code of Conduct and organisational guidelines.

Provider must have valid SETA or QCTO accreditation.

Must provide reference letter on client letterhead confirming experience in Communication Skills Training.

Proposed facilitator must have 3 years' technical and professional experience in Communication Skills Training (CV required).

Pricing schedule (SBD 3) requires:

• Line items VAT-exclusive, total VAT-inclusive.
• Quote for Training Services for 1 attendee.
• Detailed cost breakdown on company letterhead.
• Pricing aligned to scope of work (2–3 day course, online/in-person, NQF certificate).

Pricing schedule (SBD 3) to be completed: line prices VAT-exclusive, total VAT-inclusive.

Detailed cost breakdown on company letterhead required.

Quote according to scope of work for one attendee.

Payment: within 30 days of valid invoice for work completed to satisfaction.

Payments milestone-based per agreed project implementation plan.

Price must remain valid for at least 90 days.

Mandatory compliance documents:

• Valid SETA or QCTO accreditation certificate.
• Reference letter on client letterhead confirming Communication Skills Training experience.
• Facilitator CV with 3 years' relevant experience.
• SARS tax clearance certificate or PIN.
• National Treasury Central Supplier Database (CSD) report.
• Completed and signed SBD 3, SBD 4, SBD 6.1, SBD 9.
• Completed and signed POPIA consent form.
• Quotation on company letterhead with detailed cost breakdown.

Specific Goals (20 points): claimed via SBD 6.1; proof requires CSD report and certified B-BBEE certificate or sworn affidavit. Failure to submit proof scores zero for Specific Goals.

No CIDB or professional registration requirements stated.

Specific Goals (20 points) claimed via SBD 6.1.

Proof required: CSD report and certified B-BBEE certificate or sworn affidavit.

Failure to submit proof results in zero points for Specific Goals.

Points allocated per Preferential Procurement Regulations 2022; 100% Black-owned and Exempted Micro Enterprise (turnover < R10 million) are listed as specific goals in the form.

Contract terms:

• Brand SA reserves the right to extend the closing date under exceptional circumstances.
• All proposals and subsequent information received will not be returned.
• Adjudication does not constitute a commitment to proceed.
• Price quoted must be valid for at least 90 days.
• Brand SA may amend the RFQ; changes communicated only to respondents.
• All submission information treated in strict confidence.
• Brand SA reserves the right not to enter into any relationship and not to correspond on submissions.
• If no proposal is accepted, Brand SA may proceed on a different basis or not appoint any respondent.
• Brand SA accepts no responsibility for bidder preparation costs.
• Brand SA may validate all claims made in proposals.
• Successful bidder works under Brand SA supervision and must abide by Brand SA's Code of Conduct and organisational guidelines.
• Payment within 30 days of valid invoice for satisfactory work completed.
• Payments milestone-based per agreed project implementation plan.

Successful bidder works under Brand SA supervision and must abide by Brand SA's Code of Conduct and organisational guidelines.

Brand SA reserves the right not to appoint, to extend closing date, to amend RFQ, and to validate all claims.

No liability for bidder preparation costs.

All submission information treated confidentially.

Mandatory provider requirements:

• Valid SETA or QCTO accreditation (expired not accepted).
• Proof of experience in Communication Skills Training via reference letter on client letterhead.
• Facilitator CV demonstrating 3 years' technical and professional experience in Communication Skills Training.

All returnable documents (SBD forms, POPIA consent, tax clearance, CSD report, quotation on letterhead) must be submitted and signed.

Evaluation uses 80/20 preference points system:

• Price: 80 points (detailed budget breakdown).
• Specific Goals: 20 points (claimed via SBD 6.1 with CSD report and B-BBEE certificate/sworn affidavit).

Mandatory compliance gate: accreditation, experience proof, facilitator CV, all returnables submitted.

Brand SA may request further information for clarity.