The road accident fund (raf) is inviting bids from experienced cleaning service providers to deliver comprehensive cleaning services across its offices nationwide for a period of five years. Bidders must submit separate bids for each office they wish to service, and must attend a compulsory briefing session. The contract will be awarded based on the 80/20 or 90/10 preference point system, with a strong emphasis on compliance with tax, csd, and other legislative requirements.
Key Requirements
Submit separate bids for each office; a single bid covering multiple offices will be disqualified.
Attend one compulsory briefing session (dates vary by office) and register at least one hour before start.
Deliver bids by hand or courier to the RAF tender box in Centurion before 11:00 AM on 14 August 2026; faxed/emailed bids are not accepted.
Complete and sign all SBD forms (SBD 1, 3.1, 4, 5, 6.1) and provide a valid Tax Compliance Status PIN or CSD number.
Demonstrate at least 3 years' cleaning experience with references, and ensure supervisors have Matric + 3 years' supervisory experience, cleaners have 2 years' experience.
Comply with the Occupational Health and Safety Act, provide SABS-approved materials, and submit a Material Safety Data Sheet (MSDS) before work starts.
Prices must be firm and valid for 120 days; include all taxes and delivery costs.
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
10 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
The Road Accident Fund (RAF) invites bids for the provision of cleaning services across all its offices nationwide for a period of five (5) years. The tender (Bid No: RAF/2026/00038) requires separate bids for each office, with mandatory briefing sessions, strict submission guidelines, and compliance with legislative and technical requirements. The scope includes daily cleaning, ad-hoc services, equipment maintenance, staff vetting, and adherence to OHSA and SABS standards.
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Based on 25 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Document read
Compliance review
Bid-ready summary
Provision of cleaning services for all Road Accident Fund (RAF) offices for a period of five (5) years.
Preference point system: 80/20 (contracts ≤ R50 million) or 90/10 (contracts > R50 million).
Points allocation: Price – 80 points (80/20) or 90 points (90/10); Specific goals – 20 points (80/20) or 10 points (90/10); Total – 100 points.
Specific‑goal evidence: Must be supported by documentation; failure to provide proof results in zero points for that goal.
Scoring formulae: Provided in the tender (e.g., Ps = (Pmin / Pt) × 80 or 90). The lowest acceptable price receives the maximum price points.
Verification: The organ of state may request additional evidence before or after award.
Definitions: Includes definitions of “tender”, “price”, “rand value”, and “income‑generating contract” as per the Preferential Procurement Regulations.
Mandatory requirements:
Registered service provider in South Africa.
Tax compliance (TCS PIN or CSD registration).
Not listed on National Treasury’s Register of Tender Defaulters/Restricted Suppliers.
Minimum 3 years’ experience in cleaning services (with verifiable references).
Supervisors: Matric certificate + 3 years’ supervisory experience in cleaning.
Cleaners: 2 years’ experience in cleaning services.
SABS-approved materials/equipment.
Valid Pest Control Operator Certificate for ad-hoc services.
Daily office cleaning (consumables, equipment, labour) for the entire contract period (5 years).
Occasional/ad‑hoc cleaning on separate purchase orders.
Installation, maintenance and servicing of all cleaning equipment; defective equipment to be repaired/replaced within 24 h (emergency) or 8 h (non‑emergency).
All staff must be vetted by RAF Security, wear PPE with company logo, and comply with the Basic Conditions of Employment Act.
Compliance with the Occupational Health and Safety Act and provision of an approved Material Safety Data Sheet (MSDS) for all chemicals.
Experience requirements: Minimum three current/previous clients in cleaning/hygiene services.
Supervisor qualifications: Matric (Grade 12) + at least 3 years supervisory experience in cleaning.
Cleaner qualifications: Minimum 2 years cleaning experience.
Staffing per office: (example) Block A & C – 1 supervisor, 3 cleaners; Block F – 1 supervisor, 8 cleaners; Pretoria – 2 supervisors, 24 cleaners; etc. (full table in tender).
Infrastructure deliverables: Provide quantified lists of equipment (one‑off, quarterly, monthly), cleaning materials (quarterly), consumables (monthly), SABS‑approved fumigation chemicals, dispensers, and cleaning checklists for kitchens, offices and ablution facilities.
Reporting: Report to the Manager Facilities Management; submit monthly invoices to [email protected] no later than the 18th of each month.
Service levels: Equipment repair within 24 h; emergency repairs within 8 h; adherence to daily activity schedules (see detailed activity tables in the tender).
Ad‑hoc services: Offer pest‑control, fogging, special cleaning (server rooms, hub rooms), deep cleaning of carpets/chairs/ablution facilities, storeroom cleaning, flood‑damage cleaning, curtain washing, blind cleaning – all on request.
Catering support for meetings: Refill coffee/tea canisters, fill urns, clean urns monthly, provide water jugs and foam cups on request.
Daily activity schedule: Follow the detailed daily, weekly and monthly cleaning tasks outlined in the tender (e.g., 4 times daily urinal cleaning, daily dusting, weekly blind cleaning, monthly pressure washing, etc.).
Equipment & consumables planning: Provide quantified lists of equipment (one‑off, quarterly, monthly), cleaning materials (quarterly) and consumables (monthly). All items must be SABS‑approved.
Reporting: Report to the Manager Facilities Management; submit monthly invoices to [email protected] by the 18th of each month.
Delivery: Deliver and install equipment/consumables the day before contract start.
Ad‑hoc services: Offer pest‑control, fogging, special cleaning (server rooms, hub rooms), deep cleaning of carpets/chairs/ablution facilities, storeroom cleaning, flood‑damage cleaning, curtain washing, blind cleaning – all on request.
Catering support for meetings: Refill coffee/tea canisters, fill urns, clean urns monthly, provide water jugs and foam cups on request.
Daily activity schedule: Follow the detailed daily, weekly and monthly cleaning tasks outlined in the tender (e.g., 4 times daily urinal cleaning, daily dusting, weekly blind cleaning, monthly pressure washing, etc.).
Experience & Qualifications
Source: RFB RAF 2026 00038 Cleaning Services.pdf
Company experience: Minimum of three current or previous clients confirming experience in cleaning and hygiene services.
Supervisor qualifications: Matric (Grade 12) certificate + at least 3 years supervisory experience in cleaning.
Cleaner qualifications: Minimum 2 years cleaning experience.
Staffing levels: Specific numbers of supervisors and cleaners per office are listed in the tender (e.g., Block A & C – 1 supervisor, 3 cleaners; Pretoria – 2 supervisors, 24 cleaners, etc.).
Quality Management
Source: RFB RAF 2026 00038 Cleaning Services.pdf
Eligibility: Bidder must be a registered service provider under applicable South African laws.
Business continuity: Must have a documented Business Continuity Management Plan available for RAF inspection during contract performance.
Evaluation: The published evaluation criteria are final; no amendments will be accepted after the closing date.
Pricing format: Complete the SBD 3.1 – Pricing Schedule (Firm Prices). Only firm prices are accepted; non‑firm or exchange‑rate‑dependent prices will be rejected.
All taxes included: Prices must include VAT, PAYE, income tax, UIF, and skills‑development levies.
Delivery costs: Must be incorporated in the quoted price for delivery to the prescribed RAF address.
Validity: Prices must remain valid for 120 days from the closing date.
Invoicing: Submit original invoices to [email protected] by the 18th of each month for services rendered.
Performance guarantee: Successful bidders will be required to provide a performance guarantee/performance bond as directed by the dti (see NIP section).
No upfront payment: Payments are made against delivery of services and receipt of a valid invoice.
Tax compliance: Submit a valid TCS PIN (or CSD number if no PIN). The RAF will verify tax status with SARS; non‑compliant bidders have 7 working days to rectify, otherwise disqualified.
Central Supplier Database: All bidders must be registered on the National Treasury CSD (https://secure.csd.gov.za/).
Restricted suppliers: Any bidder or its directors listed on the Restricted Suppliers Register or Tender Defaulters List will be automatically disqualified.
Service‑of‑the‑State: No person employed by the State (or with a controlling interest) may participate; related parties must be disclosed on SBD 4.
B‑BBEE: Preference points for specific goals may include B‑BBEE criteria (e.g., South African citizen ownership, women, persons with disabilities) as detailed in the Preference Points Claim Form.
National Industrial Participation (NIP): If the contract’s imported content exceeds US $10 million, a 30 % NIP obligation applies, with reporting to the dti within 5 working days of award.
Joint ventures/consortia: Provide a signed joint‑venture agreement and a separate TCS PIN/CSD number for each party.
Other licences: Provide a valid Pest Control Operator Certificate for any pest‑control services offered.
Returnable documents: All SBD forms (SBD 1, 3.1/3.2/3.3, 4, 5, 6.1) must be completed, signed and attached.
Persons with disabilities (minimum 51 % ownership) – 2 points (90/10) / 1 point (80/20).
Bidders must provide supporting documentation for each claim; failure to do so results in zero points for that goal.
The Preference Points Claim Form (SBD 6.1) must be completed and attached.
Health & Safety
Source: RFB RAF 2026 00038 Cleaning Services.pdf
Legal compliance: All work must comply with the Occupational Health and Safety Act and related regulations.
Staff PPE: All personnel must wear approved personal protective equipment (safety boots, gloves, masks, overalls, aprons) with the company logo.
Incident reporting: Any breach of health‑safety regulations may result in penalties under the Competition Act, the Prevention and Combating of Corrupt Activities Act, and possible criminal prosecution.
Scope: Cleaning services must be performed safely in all RAF offices; the bidder must ensure staff are vetted and trained in OHS requirements.
Environmental
Source: RFB RAF 2026 00038 Cleaning Services.pdf
Cleaning frequency: Detailed daily, weekly and monthly cleaning schedules are provided for single‑tenant and multi‑tenant buildings (e.g., 4 times daily for urinals, daily dusting, weekly window cleaning, monthly pressure washing, etc.).
Waste disposal: Empty and clean waste receptacles twice daily; dispose of waste in designated bins.
Chemicals: Use only SABS‑approved fumigation chemicals that are non‑harmful to humans.
Materials: All cleaning supplies, consumables and equipment must be SABS‑approved and sourced in accordance with environmental best practices.
Bid delivery: Must be received by the stipulated time (11:00 AM on 14 Aug 2026). Late bids are not accepted.
Form usage: All bids must be on the official SBD forms; no re‑typing allowed.
Contract signing: The successful bidder will sign the written contract form (SBD 7).
NIP obligations (if applicable): After award, the contractor and the dti will determine the NIP obligation, sign an NIP agreement, submit a performance guarantee, a business concept, detailed business plans, implement the plans and provide bi‑annual progress reports.
Company information: Provide company name, registration number and tick the appropriate entity type (e.g., partnership, private company, state‑owned, etc.).
Declarations: The bidder must certify truthfulness of information, disclose any state‑employee connections, and acknowledge penalties for false statements, including possible disqualification, contract cancellation, restriction from future contracts (up to 10 years) and criminal prosecution.
Legislative compliance: Submit all required SBD returnable documents (SBD 1, 3.1/3.2/3.3, 4, 5, 6.1) signed and attached.
Tax compliance: Provide a valid TCS PIN or CSD number; the RAF will verify tax status with SARS.
CSD registration: All bidders must be registered on the National Treasury Central Supplier Database.
Restricted suppliers: Bidders listed on the Restricted Suppliers Register or Tender Defaulters List are automatically disqualified.
State‑employee disclosure: Complete the declaration on SBD 4 regarding any directors, shareholders or related persons employed by the State.
Joint ventures/consortia: Provide a joint‑venture agreement and separate tax compliance documents for each party.
B‑BBEE/NIP: Preference points may be claimed for specific B‑BBEE goals; NIP obligations apply if the contract’s imported content exceeds US $10 million.
Documentation deadline: All returnable documents must be submitted with the bid by the closing date.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Prevention and Combating of Corrupt Activities Act (PRECCA)
Act 12 of 2004
high
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Public Procurement Act, 2024 (PPA)
Act 28 of 2024
high
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Promotion of Access to Information Act (PAIA)
Act 2 of 2000
medium
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Promotion of Administrative Justice Act (PAJA)
Act 3 of 2000
medium
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Sector-specific rules
These rules are linked to the work category, industry, or regulated service area.
3
Foodstuffs, Cosmetics and Disinfectants Act
Act 54 of 1972
high
Relevant to food safety, catering, canteens, food handling and nutrition-programme procurement.
Relevant because this tender appears to involve cleaning, hygiene, pest control, sanitation, or facilities services.
Occupational Health and Safety Act (OHS Act)
Act 85 of 1993
high
Sets health and safety duties for contractors, employers and service providers working on public-sector sites.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services. Relevant because this tender appears to involve cleaning, hygiene, pest control, sanitation, or facilities services.
Private Security Industry Regulation Act (PSIRA)
Act 56 of 2001
high
Relevant where security providers, guards, access control or private security services are required.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services.
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Get deep intelligence on Services: Functional (Including Cleaning and Security Services). Unlock full pricing strategies, bid frequency, and historical win rates.