Qcto or seta accredited provider for team building training and pre/post impact assessments for NLC employees

Closing date and time: 27 October 2026 at 11:00 (South African Standard Time).

Bid advertisement date: 20 October 2026.

Enquiries deadline: questions must be submitted 2 days prior to closing (i.e., by 25 October 2026).

No compulsory briefing or site visit is stated.

Bidding procedure enquiries:

• Contact: Maureen Senyatsi
• Telephone: (012) 432 1470
• Email: [email protected]

Technical enquiries:

• Contact: Supply Chain Management
• Telephone: (012) 432 1470
• Email: [email protected]

General enquiries (email only):

• [email protected]
• [email protected]

NLC head office:

National Lotteries Commission

P.O Box 1556

Brooklyn Square 0083, Pretoria

Tel: +27(12)432 1300

Info Centre: 086 00 65383

Web: www.nlcsa.org.za

Submission method: online via the e-Tender portal at https://www.etenders.gov.za/. No email submissions will be accepted.

Returnable documents (all must be completed, signed and submitted):

• SBD 1 (Invitation to Bid): bidder details and signed as the offer cover page.
• SBD 6.1 (Preference Points Claim Form): claims specific-goal points under the 80/20 system.
• SBD 4 (Bidder's Disclosure): declares any employment by the state or connection to the procuring institution; false declarations disqualify.
• POPIA consent form: signed consent for processing of personal information.
• Valid B-BBEE certificate or sworn affidavit.
• Proof of CSD registration (reflecting tax compliant status) and valid SARS Tax PIN.
• Fully completed NLC Pricing Schedule (Annexure 1).
• Valid copy of QCTO or SETA accreditation certificate.
• Three reference letters (see evaluation criteria for details).
• If a joint venture: valid JV agreement with supporting documents.

Disqualification risks:

• Late or incomplete submissions.
• Any mandatory document missing or unsigned.
• Failure to register on the CSD (unless a foreign supplier with no local entity).
• Bids not substantially responsive may be rejected.

Evaluation stages:

1. Closing and opening: bids must be submitted by the closing time; late bids are rejected.
2. Administrative compliance (disqualifying if not met): SBD 1, SBD 6.1, CSD proof, SARS Tax PIN, POPIA consent, B-BBEE certificate/affidavit.
3. Mandatory compliance (disqualifying if not met): SBD 4, JV agreement (if applicable), completed pricing schedule, QCTO/SETA accreditation, three reference letters.
4. Price and specific goals (80/20 system):

• Price: maximum 80 points, calculated using the formula Ps = 80(1 - (Pt - Pmin)/Pmin).
• Specific goals: maximum 20 points, allocated as follows:
• Black ownership: 100% = 8 points; 51%-99% = 4 points; less than 51% = 0 points. Evidence: copies of IDs, CIPC/CSD report.
• Women ownership: 100% = 4 points; 30%-99% = 2 points; less than 30% = 0 points. Evidence: B-BBEE certificate/sworn affidavit.
• Youth ownership: 100% = 4 points; 30%-99% = 2 points; less than 30% = 0 points. Evidence: B-BBEE certificate/sworn affidavit.
• Disability ownership: 20% or more = 4 points; 10%-20% = 2 points; less than 10% = 0 points. Evidence: doctor's letter (not older than 1 year) and CSD report.

5. Due diligence, contract and award: NLC may conduct due diligence on the preferred bidder; negotiation may follow.

Scope of work: The service provider must facilitate a team-building training session and conduct pre-diagnostic and post-impact assessments for NLC employees.

Key activities:

• Diagnostic assessment: review historical/current challenges, conduct interviews and surveys with key stakeholders, analyse the existing Recognition Agreement and related policies, identify root causes of conflict.
• Develop a tailored intervention programme: structured, practical, time-bound, with clear objectives, phases and deliverables.
• Facilitate dialogue and mediation sessions: dialogue circles, mediation, trust-building exercises.
• Identify workplace challenges and co-develop solutions with participants.
• Facilitate structured review and amendment of the Recognition Agreement.
• Post-intervention reporting: comprehensive report with findings, recommendations, and follow-up mechanisms.

Deliverables:

• Facilitated strategic team-building session for 40 NLC officials.
• Pre- and post-assessment measurement process to validate skill gains.
• Detailed intervention methodology, training materials and facilitation tools.
• Progress reports and a final evaluation report with measurable outcomes.
• Revised Recognition Agreement (drafted and finalised).

Duration: Service must be completed within three (3) months from appointment/purchase order or SLA signing.

Reporting: The service provider reports to the Human Capital Management Department.

The service provider must use an activity and outcomes-based development methodology. The approach must include:

• A detailed intervention methodology.
• Training materials and facilitation tools.
• Assessment of the current Recognition Agreement, identifying gaps and areas for revision.
• Progress reports throughout the intervention.
• A final evaluation report with measurable outcomes.
• Pre- and post-assessment measurement to validate skill gains.

The intervention should be guided by best practices for psychological safety, open communication, and shared goals.

The service provider must be QCTO or SETA accredited and deliver a high-quality, comprehensive intervention programme. The programme must be structured, practical, time-bound, and aligned with NLC's strategic objectives. Deliverables include a detailed methodology, training materials, progress reports, and a final evaluation report with measurable outcomes.

Pricing schedule (Annexure 1) must be fully completed. Items to price:

• Planning and preparation for the team-building session (including training materials, assessment instruments, facilitation tools).
• Team-building training session for 40 NLC officials at NLC venue.
• Full report for the team-building session.
• Diagnostic assessment, pre- and post-assessment for 40 NLC officials.

Prices must be quoted excluding VAT, with 15% VAT added, and total including VAT.

No bid security, guarantees, retention or payment terms are stated.

Mandatory registrations and certificates:

• CSD registration at www.csd.gov.za, with CSD registration number and report attached.
• Valid SARS Tax Compliance Status (TCS) PIN (or CSD number if no TCS PIN).
• Valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs as applicable).
• QCTO or SETA accreditation certificate (valid copy).
• POPIA consent form (signed).
• Proof of Compensation for Occupational Injuries and Diseases Act coverage for all employees (and subcontractors), with good standing with the Compensation Fund.

Reference letters:

• Three reference letters for similar services (team-building, workplace collaboration, communication, team effectiveness, pre- and post-training assessments).
• Letters must be dated not older than 5 years from closing date.
• Letters from one client count as one reference.
• Each letter must include company name, contact name, address, phone number, brief description of services, and be signed and dated.

Other compliance:

• Bids must be submitted in English.
• Bidders must not be persons in the service of the state, nor have directors/members who are.
• Bidders listed on the Register for Tender Defaulters or List of Restricted Suppliers are disqualified.

The bidder must warrant that all employees (including subcontractors) are covered under the Compensation for Occupational Injuries and Diseases Act, and that cover remains in force for the duration of the RFQ and any subsequent agreement. NLC may request proof of registration and good standing with the Compensation Fund.

Contract duration: not exceeding three (3) months from appointment/purchase order or SLA signing.

Conditions:

• No services may be rendered before an official NLC Purchase Order is received.
• The RFQ document is confidential; contents may not be used or disclosed except for preparing the quotation.
• Copyright and intellectual property vest with NLC.
• The RFQ takes precedence over any other attached documents.
• Bidders must not make news releases about the RFQ or award without NLC consent.
• NLC may reject all bids if there is lack of effective competition or bids are not substantially responsive.
• NLC may conduct due diligence on the preferred bidder.
• The successful bidder must sign a written contract form (SBD 7).
• Supplier performance reviews will be conducted; non-performance may lead to remedial action and escalation.

Additional evaluation criteria:

• The 80/20 preference point system applies (price 80 points, specific goals 20 points).
• Price points calculated using the formula Ps = 80(1 - (Pt - Pmin)/Pmin).
• Specific goals points as per the table in the main evaluation criteria.
• NLC reserves the right to conduct due diligence on the preferred bidder.
• Bidders may be requested to provide best and final offers during negotiation.