Supply and delivery of branded uniform apparel – financial and fiscal commission tender (national)

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The evaluation of this tender will be done in four stages namely:

Stage 1: Administrative Requirements

Stage 2: Mandatory Requirements

Stage 3: Functionality Evaluation

Stage 4: Bidders will be evaluated on Price and Specific goals as per PPR 2022

7. Evaluation process

7.1 Stage 1 – administrative requirements

Table 1: Administrative Requirements

1 Certified copy of the B-BBEE certificate or Sworn Affidavit sign by the Commission

of Oath declaring your B-BBEE contributor.

2 Tax pin certificate

3 Company Share Certificate

7.2 Stage 2 – mandatory requirements

Table 2: Standard bidding documents and other eligibility criteria

No Compulsory Documents to be submitted

1 Fully Completed Proposal

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2 Signed and Completed Standard Bid Documents (SBD 1, 4 & 6.1)

3 Annexure A POPIA Compliance (completed and signed)

4 Fully Completed and signed pricing schedule (with a permanent ink)

5 Proof of registration with Central Supplier Database (CSD) or proof of capability to

register with CSD

Kindly note that failure to submit the required above mentioned

Compulsory documentation with the bid will result in your bid being

Disqualified without further consideration.

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7.3 Stage 4 – functionality criteria

Bidder will be required to satisfy the minimum requirements in terms of the criteria included for this purpose. Bidders who do not meet the minimum

requirement will be automatically eliminated.

Required

Criteria Requirement / Details Weight (must sum up to 100%) Functionality Scoring Grid document

A detailed Provide a detailed proposal with specifications, deliverables and time- 60% Detailed proposal

proposal with lines, including a uniform brochure. with specifications,

specifications, ➢ Demonstrating clear and cogent deliverables and

deliverables and technical understanding of the time-lines, including

time-lines, scope of work with specifications, a uniform brochure

including a deliverables and time-lines= 60%

uniform brochure. ➢ Demonstrating limited technical

understanding of the scope of

work with specifications, 1 2 3

deliverables and time-lines.= 40%

➢ Unsatisfactory and partial

understanding of the scope of

work with specifications,

deliverables and time-lines.= 20%

➢ No technical understanding of the

scope of work with specifications,

deliverables and time-lines.= 0

Capacity to Experience of the project leader in handling this type of project. The 30% CV of project leader

deliver CV of the project leader must be provided as evidence.

➢ Three years and more

experience=30%

1 2 3

➢ Two years’ experience =20%

➢ One year experience=10%

➢ 0 year experience= 0

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Service Provider The service provider must provide two (2) written reference letters in 10% Reference Letters

proven conducting similar projects. The reference letters must be on the ➢ 2 and more contactable

experience in referring client’s letterhead, signed and dated and not older than two references = 10%.

managing similar years. ➢ 1 contactable references = 5 %

3projects ➢ 1 reference letter but not on 1 2

letterhead or not older than two

years= 1 %

➢ 0 contactable reference= 0

Total points 100%

Based on the above, the minimum score for the Service Provider to proceed to the next phase is 70 points.

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7.4 Stage 4 – price

The Financial and Fiscal Commission (FFC) is an independent juristic entity subject only to

the Constitution, Financial and Fiscal Commission Act, 1997 (Act No ) and relevant

legislative prescripts. The Commission acts as a consultative body, makes recommendations

and gives advice to Parliament, provincial legislatures, organised local government and other

organs of State on the equitable division of revenue among the three spheres of government

and on any other financial and fiscal matters in terms of the Constitution and as provided for

in national legislation.

The purpose of this RFQ is to appoint a suitable qualified and experienced service provider

to submit quotations for the Supply of uniform apparel for Financial and Fiscal Commission

staff.

The successful bidder will be responsible for developing and overseeing a program to

accomplish the individual ordering, fitting, alterations and distribution for approximately thirty

(35) employees.

The selected service provider must demonstrate proven expertise and sufficient capacity to

deliver these services efficiently, while adhering to the requirements and terms specified in

this document. Request for quotation documents can be downloaded from the FFC’s website:

www.ffc.co.za/ Bid Number: RFQ2026/2027/06.

Upon award the FFC will provide the successful bidder with a list of eligible employees. The

specified uniform apparel and accessories as listed under – description of items.

For the purposes of evaluation, the quotation must take into account 15 male staff and

15 female staff of medium size.

Alterations

The successful bidder shall provide all normal alterations, for new uniforms only, to ensure

proper fit. For those people whose stock sizes are not available, such items shall be altered

and/or tailored to assure a proper and presentable fit. Trousers, shirts, blouses and coats

must be fitted with consideration for freedom of movement and consistent with the nature of

work performed. Any special tailoring of these items shall be included in the proposed price,

however, it is not the intention of this request to provide changes to style or vanity tailoring

with alterations.

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Description of items

Item 1 Women Easy Care Formal Shirts (Long and short-sleeve)

Colour: White

Design: Tailored dress-type blouse with collar capable of high-performance

under conditions of repeated wearing and laundering. Pleat back

for ease of movement, machine washable.

FFC logo on pocket.

Fabric: Cotton (with some stretch)

Quantity: 2 per female staff member (Long sleeve shirt)

2 per female staff member (Short sleeve shirt)

Item 2 Women Skirts

Colour: Black

Design: Tailored skirts capable of high-performance under conditions of

repeated wearing and laundering. Relaxed fit through hips and

thighs. Knee length with pockets. machine washable

Fabric: Cotton-polyester blend fabric (with some stretch)

Quantity: 2 per female staff member

Item 3 Women Formal pants

Colour: Black

Design: Tailored pants capable of high-performance under conditions of

repeated wearing and laundering. Relaxed fit through hips and

thighs, pockets, machine washable

Fabric: Cotton-polyester blend fabric (with some stretch)

Quantity: 3 per female staff member

Item 4 Women golf shirts (short sleeve)

Colour: White

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Design: Good quality golf shirts with collar capable of high-performance

under conditions of repeated wearing and laundering, machine

washable. FFC logo on pocket.

Fabric: Cotton (with some stretch)

Quantity: 2 per female staff member (Short sleeve)

Item 5 Women long sleeve formal jacket with buttons and pockets

Colour: Black

Design: Good quality formal jacket with collar capable of high-

performance under conditions of repeated wearing and

laundering, machine washable. FFC logo on top pocket.

Fabric: Cotton-polyester blend (with some stretch)

Quantity: 1 per female staff member

Item 6 Women Winter Coat with buttons and pockets

Colour: Black

Design: Classic Melton coat with lined pocket. Collar capable of high-

performance under conditions of repeated wearing and

laundering, machine washable. FFC logo on top pocket.

Fabric: Melton (with some stretch)

Quantity: 1 per female staff member

Item 7 Women Fleece jumper long sleeved with pockets

Colour: Cream

Design: Good quality Fleece jumper long sleeved with pockets. Collar

capable of high-performance under conditions of repeated wearing

and laundering, machine washable. FFC logo on top

pocket.

Fabric: Polyester (with some stretch)

Quantity: 2 per female staff member

Item 8 Women Formal Cardigan Jersey Long Sleeve

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Colour: Cream

Design: Good quality Woman’s Formal Cardigan Jersey Long Sleeve with

green and black edging embroidery. Collar capable of high-

performance under conditions of repeated wearing and

laundering, machine washable. FFC logo on top pocket.

Fabric: wool

Quantity: 2 per female staff member

Item 9 Women scarf

Colour: Green, white and black

Design: FFC logo-short scarf to wear around your head or neck

Fabric: Silk

Quantity: 2 per female staff member

Item 10 Women Corporate Comfort Shoes

Colour: Black

Design: Formal court shoe made from genuine leather and superior

quality materials that offers support, relief, and stability. With

heavy stitch detailing and a stylish sleek look

Fastening Slip On

Style ( Court

New)

Upper Full grain leather

Lining Breathing PU

Socking Breathing PU

Foot bed Memory Foam

Outsole TPR

Quantity: 2 per staff member

Item 11 Unisex pins x2 types

Branded FFC Logo and SA Flag

design

Quantity: 100 each

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Item 12 Men Easy Care Long Sleeve Formal Shirts

Colour: White

Design: Cut-away collar capable of high-performance under conditions

of repeated wearing and laundering. 7- button, box pleat back

for ease of movement, machine washable. FFC logo

Fabric: Polyester or Cotton polyester blend

Quantity 2 per male staff member

Item 13 Men Easy Care Long Sleeve Formal Shirts

Colour: Blue

Design: Cut-away collar capable of high-performance under conditions

of repeated wearing and laundering. 7- button, box pleat back

for ease of movement, machine washable. FFC logo

Fabric: Polyester or Cotton polyester blend

Quantity 2 per male staff member

Item 14 Men Formal Pants

Colour: Black

Design: Relaxed and/or slim fit cut, two snap closure pockets, left back

pocket with button closure, wrinkle resistant, enhanced

durability, machine washable

Fabric: Cotton-polyester blend (with some stretch)

Quantity: 2 per male staff member

Item 15 Men chino Pants

Colour: Brown khaki

Design: Relaxed and/or slim fit cut, two snap closure pockets, left back

pocket with button closure, wrinkle resistant, enhanced

durability, machine washable

Fabric: Cotton-polyester blend (with some stretch)

Quantity: 2 per male staff member

Item 16 Men Golf T-Shirt

Colour: White

Design: Embroidered with FFC branded logo

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Fabric: Cotton polyester Pique Knit

Quantity 2 per male staff member

Item 17 Men Fleece jumper long sleeved with pockets

Colour: Cream

Design: Good quality Fleece jumper long sleeved with pockets. Collar

capable of high-performance under conditions of repeated wearing

and laundering, machine washable. FFC logo on top

pocket.

Fabric: Polyester (with some stretch)

Quantity: 2 per male staff member

Item 18 Men Formal V Neck Jersey Long Sleeve

Colour: Cream

Design: Good quality Men Formal Cardigan Jersey Long Sleeve with green

and black edging embroidery. Collar capable of high-performance

under conditions of repeated wearing and laundering, machine

washable. FFC logo on top pocket.

Fabric: wool

Quantity: 2 per male staff member

Item 19 Men Ties

Colour: Green/Black

Design: Silk – Samples need to be provided

Fabric: Polyester or Cotton polyester blend

Quantity 2 per male staff member

Item 20 Male Corporate Comfort Shoes

Colour: Black

Design: Formal lace up shoe made from genuine leather and superior

quality materials that offers support, relief, and stability. With

heavy stitch detailing and a stylish sleek look

Fastening Lace up

Style ( Lace up

New)

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Upper Full grain leather

Lining PU

Socking Textile

Foot bed Memory Foam

Outsole TPR

Quantity: 2 per male staff member

Item 21 Men formal Suit

Colour: Navy Blazer and Camel Trousers

Design: Embroidered with FFC logo on Blazer,

Continental style, lightweight construction, squared & high

shoulders, short close-fitting style, double-breasted body with two

buttons, flap/jetted pockets, Fabric: 75% polyester, 25% viscose;

lining: 100% polyester; regular fit; felt under collar; notch lapel;

welt chest pocket; 2 front flap pockets; 2 buttons

fasten; double vent; 4 button cuffs; fully lined; 2 internal pockets

Fabric: Polyester

Quantity 1 per male staff member

Item 22 Men formal Suit

Colour: Black Suit

Design: Continental style, lightweight construction, squared & high

shoulders, short close-fitting style, double-breasted body with two

buttons, flap/jetted pockets, Fabric: 75% polyester, 25% viscose;

lining: 100% polyester; regular fit; felt under collar; notch lapel;

welt chest pocket; 2 front flap pockets; 2 buttons

fasten; double vent; 4 button cuffs; fully lined; 2 internal pockets

Fabric: Polyester

Quantity 1 per male staff member

4. Duration of service

The appointed service provider is expected to undertake the services by 31 March 2027.

5. Deliverable

• All proposed apparel must meet the specifications outlined in this RFQ2026/2027/06,

which details the requirements for branded uniform apparel for Financial and Fiscal

Commission male and female staff.

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The place of delivery will be the Financial and Fiscal Commission 11th floor, 33

Heerengracht Street, Cape Town.

Confidentiality of documents

• All produced documents, regarding this assignment must be completed and handed over

to the FFC as they remain the property of the FFC.

Please note:

All required goods, services, and related engagements will take place at the FFC office at

the following address-

11th floor, 33 Heerengracht Street, Cape Town.

Submission of proposals: proposals must be emailed to [email protected]

Bidding procedure enquiries may be

Directed to technical enquiries may be directed to:

CONTACT PERSON Mr Mesuli Scwebu CONTACT PERSON Ms Ansuyah Maharaj Dowra

Telephone

Number n/a telephone number 0795105316

Facsimile number n/a facsimile number n/a

E-MAIL ADDRESS E-MAIL ADDRESS [email protected]

[email protected]

Supplier information

Name of bidder

Postal address

Street address

Telephone

Number code number

Cellphone

Number

Facsimile number code number

E-mail address

VAT registration

Number

Supplier tax central

Compliance compliance supplier

Or

Status system pin: database

No: MAAA

B-bbee status tick applicable box] b-bbee status level [tick applicable box]

Level sworn affidavit

Verification

CERTIFICATE Yes No Yes No

[A B-BBEE STATUS LEVEL VERIFICATION CERTIFICATE/ SWORN AFFIDAVIT (FOR EMES & QSEs) MUST BE

Submitted in order to qualify for preference points for b-bbee]

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Are you the

Accredited are you a foreign

REPRESENTATIVE BASED SUPPLIER FOR Yes No

IN SOUTH AFRICA Yes No THE GOODS /SERVICES

For the goods /works offered? [If yes, answer the questionnaire

/Services /works [if yes enclose proof] below]

Offered?

Questionnaire to bidding foreign suppliers

Is the entity a resident of the republic of south africa (RSA)? yes

NO

Does the entity have a branch in the RSA? yes

NO

Does the entity have a permanent establishment in the RSA? yes

NO

Does the entity have any source of income in the RSA? yes

NO

Is the entity liable in the RSA for any form of taxation? Yes

NO

If the answer is “NO” to all of the above, then IT is not a requirement to register for a tax compliance

Status system pin code from the south african revenue service (SARS) and if not register as per 2.3

Below.

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Part b

Terms and conditions for bidding

1. Bid submission:

1.1. Bids must be delivered by the stipulated time to the correct address. Late bids will

Not be accepted for consideration.

1.2. All bids must be submitted on the official forms provided– (not to be re-typed) or in

The manner prescribed in the bid document.

1.3. This bid is subject to the preferential procurement policy framework act, 2000 and the

Preferential procurement regulations, 2017, the general conditions of

Contract (gcc) and, if applicable, any other special conditions of contract.

1.4. The successful bidder will be required to fill in and sign a written contract form

(Sbd7).

2. Tax compliance requirements

2.1 Bidders must ensure compliance with their tax obligations.

2.2 Bidders are required to submit their unique personal identification number (pin)

Issued by SARS to enable the organ of state to verify the taxpayer’s profile and

Tax status.

2.3 Application for tax compliance status (tcs) pin may be made via e-filing through the

SARS website www.SARS.GOV.ZA.

2.4 Bidders may also submit a printed tcs certificate together with the bid.

2.5 In bids where consortia / joint ventures / sub-contractors are involved; each party

Must submit a separate tcs certificate / pin / csd number.

2.6 Where NO tcs pin is available but the bidder is registered on the central supplier

Database (csd), a csd number must be provided.

2.7 NO bids will be considered from persons in the service of the state, companies with

Directors who are persons in the service of the state, or close corporations with

Members persons in the service of the state.”

Nb: failure to provide / or comply with any of the above particulars may render the bid invalid.

Signature of bidder: .............................................

CAPACITY UNDER WHICH THIS BID IS SIGNED: ............................................. (Proof of authority

must be submitted e.g., company resolution)

Date: ..........................................

Nb: failure to provide any of the above particulars may render the bid invalid.

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E2: general conditions of contract

Notes

The purpose of this document is to:

i. Draw special attention to certain general conditions applicable to government bids, contracts and

orders; and

ii. To ensure that suppliers be familiar with regard to the rights and obligations of all parties involved in

doing business with FFC.

In this document words in the singular also mean in the plural and vice versa and words in the

masculine also mean in the feminine and neuter.

The General Conditions of Contract will form part of all bid and contract documents.

iii. Special Condition of Contract pertaining to contracts of this nature will be negotiated with the

successful bidder.

General conditions of contract

1. Definitions

The following terms shall be interpreted as indicated:

1.1. “Closing time” means the date and hour specified in the bidding documents for the receipt of bids.

1.2. “Contract” means the written agreement entered into between the client and the service provider, as

recorded in the contract form signed by the parties, including all attachments and appendices thereto

and all documents incorporated by reference herein.

1.3. “Contract price” means the price payable to the service provider under the contract for the full and

proper performance of his contractual obligations.

1.4. “Corrupt practice” means the offering, giving, receiving, or soliciting of anything of value to influence

the action of a public official in the procurement process or in contract execution.

1.5. "Countervailing duties" are imposed in cases where an enterprise abroad is subsidized by its

government and encouraged to market its products internationally.

1.6. “Day” means calendar day.

1.7. “Delivery” means delivery in compliance of the conditions of the contract or order.

1.8. ”Force majeure” means an event beyond the control of the service provider and not involving the

service provider’s fault or negligence and not foreseeable.

Such events may include, but is not restricted to, acts of the client in its sovereign capacity, wars or

revolutions, fires, floods, epidemics, quarantine restrictions and freight embargoes.

1.9. “Fraudulent practice” means a misrepresentation of facts in order to influence a procurement process

or the execution of a contract to the detriment of any bidder, and includes collusive practice among

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bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive

levels and to deprive the bidder of the benefits of free and open competition.

1.10. “GCC” means the General Conditions of Contract.

1.11. “Goods” means all of the equipment, machinery, service and/or other materials that the

service provider is required to supply to the client under the contract.

1.12. “Imported content” means that portion of the bidding price represented by the cost of components,

parts or materials which have been or are still to be imported (whether by the service provider or his

subcontractors) and which costs are inclusive of the costs abroad, plus freight and other direct

importation costs such as landing costs, dock dues, import duty, sales duty or other similar tax or

duty at the South African place of entry as well as transportation and handling charges to the factory

in the Republic where the supplies covered by the bid will be manufactured.

1.13. “Local content” means that portion of the bidding price which is not included in the

imported content provided that local manufacture does take place.

1.14. “Order” means an official written order issued for the rendering of a service.

1.15. “Project site,” where applicable, means the place indicated in bidding documents.

1.16. “The client” means the organization purchasing the service.

1.17. “Republic” means the Republic of South Africa.

1.18. “SCC” means the Special Conditions of Contract.

1.19. “Services” means that functional services ancillary to the rendering of the service, such

as transportation and any other incidental services, such as installation, commissioning, provision of

technical assistance, training, catering, gardening, security, maintenance and other such obligations

of the service provider covered under the contract.

1.20. “Written” or “in writing” means handwritten in ink or any form of electronic or mechanical

writing.

1. Application

1.1. These general conditions are applicable to all bids, contracts and orders including bids for functional

and professional services, sales, hiring, letting and the granting or acquiring of rights, but excluding

immovable property, unless otherwise indicated in the bidding documents.

1.2. Where applicable, special conditions of contract are also laid down to cover specific supplies, services or

works.

1.3. Where such special conditions of contract are in conflict with these general conditions, the special

conditions shall apply.

2. General

2.1. Unless otherwise indicated in the bidding documents, the client shall not be liable for any expense

incurred in the preparation and submission of a bid. Where applicable a non-refundable fee for

documents may be charged.

2.2. With certain exceptions, invitations to bid are only published in the Government Tender Bulletin. The

Government Tender Bulletin may be obtained directly from the Government Printer, Private Bag X85,

Pretoria 0001, or accessed electronically from www.treasury.gov.za

3. Standards

3.1. The service rendered shall conform to the standards mentioned in the bidding documents and

specifications.

4. Use of contract documents and information; inspection

4.1. The service provider shall not, without the client’s prior written consent, contract disclose the contract,

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or any provision thereof, or any specification, documents plan, drawing, pattern, sample, or information

furnished by or on and behalf of the client in connection therewith, to any person other information; than

a person employed by the service provider in the performance of the contract. Disclosure to any such

employed person shall be made in confidence and shall extend only so far as may be necessary for

purposes of such performance.

4.2. The service provider shall not, without the client’s prior written consent, make use of any document or

information mentioned in GCC clause except for purposes of performing the contract.

4.3. Any document, other than the contract itself mentioned in GCC Clause shall remain the property of the

client and shall be returned (all copies) to the client on completion of the service provider’s performance

under the contract if so required by the client.

4.4. The service provider shall permit the client to inspect the service provider’s records relating to the

performance of the service provider and to have them audited by auditors appointed by the client, if so

required by the client.

5. Patent rights

5.1. The service provider shall indemnify the client against all third-party claims of infringement of patent,

trademark, or industrial design rights arising from use of the service or any part thereof by the client.

6. Performance Security

6.1. Within thirty (30) days of receipt of the notification of contract award, security the successful bidder shall

furnish to the client the performance security of the amount specified in SCC.

6.2. The proceeds of the performance security shall be payable to the client as compensation for any loss

resulting from the service provider’s failure to complete his obligations under the contract.

6.3. The performance security shall be denominated in the currency of the contract or in a freely convertible

currency acceptable to the client and shall be in one of the following forms:

(a) a bank guarantee or an irrevocable letter of credit issued by a reputable bank located in the client’s

country or abroad, acceptable to the client, in the form provided in the bidding documents or another

form acceptable to the client; or

(b) a cashier’s or certified cheque

6.4. The performance security will be discharged by the client and returned to the service provider not later

than thirty (30) days following the date of completion of the service

provider’s performance obligations under the contract, including any warranty obligations, unless otherwise

specified in SCC.

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2. Delivery and Documents

2.1. Rendering of service shall be made by the service provider in accordance with the document and

terms as specified in the contract. The details of shipping and/or other documents to be

furnished by the service provider are specified in SCC.

2.2. Documents to be submitted by the service provider are specified in SCC.

3. Insurance

3.1. The service rendered under the contract shall be fully insured in a freely convertible currency against

loss or damage incidental to manufacture or acquisition, transportation, storage and delivery in the

manner specified in the SCC.

4. Transportation

4.1. Should a price other than an all-inclusive delivered price be required, this shall be specified in the

Scc.

5. Incidental Service

5.1. The service provider may be required to provide any or all of the following services, including

additional services, if any, specified in SCC:

(a) performance or supervision of on-site assembly and/or commissioning of the

rendered service;

(b) furnishing of tools required for assembly and/or maintenance of the rendered service;

(c) furnishing of a detailed operations and maintenance manual for each appropriate unit of the

rendered service;

(d) performance or supervision or maintenance and/or repair of the rendered service, for a period

of time agreed by the parties, provided that this service shall not relieve the service provider

of any warranty obligations under this contract; and

(e) training of the client’s personnel, at the service provider’s plant and/or on-site, in assembly,

start-up, operation, maintenance, and/or repair of the rendered service.

5.2. Prices charged by the service provider for incidental services, if not included in the contract price for

the service, shall be agreed upon in advance by the parties and shall not exceed the prevailing rates

charged to other parties by the service provider for similar services.

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7.4.1 The financial proposal for the work to be carried out must be inclusive of VAT.

7.4.2 The quotation must be valid for a minimum of sixty (60) days.

Bids that achieve the functionality requirements will be evaluated further in terms of the

preference point system, as follows:

Table 3

Criteria points

Price 80

Specific Goals 20

Total 100

Points

Bidders are required to complete the pricing schedule and sign.

Specific goals must be supported by B-BBEE Certificate/sworn affidavit to enable

assessment and verification of points claimed.

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The service provider should cost as follows, including supply and delivery (Refer to ITEM 3 OF THIS RFQ2026/2027/06 SCOPE OF WORK)

Item description cost per quantity total price

NO. item excl VAT

1 Women Easy Care R

Formal Shirts (Long

sleeve)

2 Women Easy Care

Formal Shirts (Short-

sleeve)

3 Women Skirts

4 Women Formal pants

5 Women golf shirts

(short sleeve)

6 Women long sleeve

formal jacket with

buttons and pockets

7 Women Winter Coat with

buttons and pockets

8 Women Fleece jumper

long sleeved with

pockets

9 Women Formal Cardigan

Jersey Long Sleeve

10 Women scarf

11 Women Corporate

Comfort Shoes

12 Unisex pins x2 types

13 Men Easy Care Long

Sleeve Formal Shirts

(White)

14 Men Easy Care Long

Sleeve Formal Shirts

(Blue)

15 Men formal pants

(black)

16 Men chino pants

(Brown khaki)

17 Men golf shirts (white)

18 Men Fleece jumper

long sleeved with

pockets

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19 Men Formal V Neck

Jersey Long Sleeve

20 Men Ties

21 Male Corporate

Comfort Shoes

22 Men formal Suit

(Navy Blazer and

Camel Trousers)

23 Men formal Black Suit

Subtotal

Add 15%vat

Grand total

Nb:

• Bidders are expected to quote according to the scope of works above
• Bidders are expected to provide a detailed breakdown of costs on the

Company letter head

• All costs must be included in the pricing schedule. NO additional costs will

Be incurred by the ffc other than those specified in the pricing schedule

Above.

............................... ................................... ...................................

Signature Date Capacity

9. Email submission

Only email bids will be accepted and the naming convention of the submission (subject) of

the bid shall be as follows to ensure easy retrieval of the bid submissions:

RFQ2026/2027/06: appointment of a service provider to supply and deliver

Branded uniform apparel for financial and fiscal commission male and

Female staff -bidder name

E.G. RFQ2026/2027/06 appointment of a service provider to supply and deliver

Branded uniform apparel for financial and fiscal commission male and

Female staff – abc(pty) ltd

The naming conversion is critical as it allows for easy retrieval of submission by the FFC.

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Please note that ffc will only accept emailed proposals to the email

Address specified in this bid document, also NO link submissions

(Google Drive, Drop Box, WeTransfer, etc) WILL BE ACCEPTABLE.

10. Timeframes

Closing Date: 17 September 2026

Closing Time: 11h00 am

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Part a

Sbd1

Invitation to bid

You are hereby invited to bid for requirements of the financial and fiscal commission

BID NUMBER: RFQ2026/2027/06 CLOSING DATE: 17 September 2026 Closing Time: 11h00 AM

Supply and deliver branded uniform apparel for financial and fiscal commission male and

Female staff

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2 Signed and Completed Standard Bid Documents (SBD 1, 4 & 6.1)

3 Annexure A POPIA Compliance (completed and signed)

4 Fully Completed and signed pricing schedule (with a permanent ink)

5 Proof of registration with Central Supplier Database (CSD) or proof of capability to

register with CSD

assessment and verification of points claimed.

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8. Pricing schedule

The service provider should cost as follows, including supply and delivery (Refer to ITEM 3 OF THIS RFQ2026/2027/06 SCOPE OF WORK)

• All costs must be included in the pricing schedule. NO additional costs will

Tax compliance

Tax compliance requirements

Tax compliance status (tcs) pin may be made via e-filing through the

Tcs pin is available but the bidder is registered on the central supplier

Csd number

Csd number must be provided

Central Supplier Database (CSD) or proof of capability to

Central supplier database (csd), a csd number must be provided

2 Signed and Completed Standard Bid Documents (SBD 1, 4 & 6.1)

4 Fully Completed and signed pricing schedule (with a permanent ink)

5 Proof of registration with Central Supplier Database (CSD) or proof of capability to

register with CSD

2. Tax compliance requirements

2.3 Application for tax compliance status (tcs) pin may be made via e-filing through the

Must submit a separate tcs certificate / pin / csd number.

2.6 Where NO tcs pin is available but the bidder is registered on the central supplier

Database (csd), a csd number must be provided.

S not a requirement to register for a tax compliance

Points Allocation: 00 points

B-BBEE Details: the FFC.

Please note:

All required goods, services, and related engagements will take place at the FFC office at

the following address-

11th floor, 33 Heerengracht Street, Cape Town.

6. Evaluation criteria

The evaluation of this tender will be done in four stages namely:

Stage 1: Administrative Requirements

Stage 2: Mandatory Requirements

Stage 3: Functionality Evaluation

Stage 4: Bidders will be evaluated on Price and Specific goals as per PPR 2022

7. Evaluation process

7.1 Stage 1 – administrative requirements

Table 1: Administrative Requirements

1 Certified copy of the B-BBEE certificate or Sworn Affidavit sign by the Commission

of Oath declaring your B-BBEE contributor.

2 Tax pin certificate

3 Company Share Certificate

7.2 Stage 2 – mandatory requirements

Table 2: Standard bidding documents and other eligibility criteria

No Compulsory Documents to be submitted

1 Fully Completed Proposal

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2 Signed and Completed Standard Bid Documents (SBD 1, 4 & 6.1)

3 Annexure A POPIA Compliance (completed and signed)

4 Fully Completed and signed pricing schedule (with a permanent ink)

5 Proof of registration with Central Supplier Database (CSD) or proof of capability to

register with CSD

Kindly note that failure to submit the required above mentioned

Compulsory documentation with the bid will result in your bid being

Disqualified without further consideration.

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7.3 Stage 4 – functionality criteria

Bidder will be required to satisfy the minimum requirements in terms of the criteria included for this purpose. Bidders who do not meet the minimum

requirement will be automatically eliminated.

Required

Criteria Requirement / Details Weight (must sum up to 100%) Functionality Scoring Grid document

A detailed Provide a detailed pr

2.1. Unless otherwise indicated in the bidding documents, the client shall not be liable for any expense

incurred in the preparation and submission of a bid. Where applicable a non-refundable fee for

documents may be charged.

2.2. With certain exceptions, invitations to bid are only published in the Government Tender Bulletin. The

Government Tender Bulletin may be obtained directly from the Government Printer, Private Bag X85,

Pretoria 0001, or accessed electronically from www.treasury.gov.za

2.1. Rendering of service shall be made by the service provider in accordance with the document and

terms as specified in the contract. The details of shipping and/or other documents to be

furnished by the service provider are specified in SCC.

2.2. Documents to be submitted by the service provider are specified in SCC.

21.1. Every written acceptance of a bid shall be posted to the service provider concerned by registered

or certified mail and any other notice to him shall be posted by ordinary mail to the address

furnished in his bid or to the address notified later by him in writing and such posting shall be

deemed to be proper services of such notice.

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21.2. The time mentioned in the contract documents for performing any act after such

aforesaid notice has been given, shall be reckoned from the date of posting of such

notice.

6.1. The service provider warrants that the service rendered under the contract are new, unused, of

the most recent or current models and that they incorporate all recent improvements in

design and materials unless provided otherwise in the contract. The service provider further

warrants that all service rendered under this contract shall have no defect, arising from design,

materials, or workmanship (except when the design and/or material is required by the client’s

specifications) or from any act or omission of the service provider, that may develop under

normal use of the rendered service in the conditions prevailing in the country of final

destination.

6.2. This warranty shall remain valid for twelve (12) months after the service, or any portion thereof as

the case may be, have been delivered to and accepted at the final destination indicated in the

contract, or for eighteen (18) months after the date of shipment from the port or place of loading in

the source country, whichever period concludes earlier, unless specified otherwise in SCC.

6.3. The client shall promptly notify the service provider in writing of any claims arising under this

warranty.

6.4. If the service provider, having been notified, fails to remedy the defect(s) within the period specified

in SCC, the client may proceed to take such remedial action as may be necessary, at the service

provider’s risk and expense and without prejudice to any other rights which the client may have

against the service provider under the contract.

7. Payment

7.1. The method and conditions of payment to be made to the service provider under this

contract shall be specified in SCC.

7.2. The service provider shall furnish the client with an invoice accompanied by a copy of the delivery

note and upon fulfilment of other obligations stipulated in the contract.

7.3. Payments shall be made promptly by the client, but in no case later than thirty (30) days after

submission of an invoice or claim by the service provider.

7.4. Payment will be made in South African Rand unless otherwise stipulated in SCC.

8. Prices

8.1. Prices charged by the service provider for services performed under the contract shall not vary from

the prices quoted by the service provider in his bid, with the exception of any price adjustments

authorized in SCC or in the client’s request for bid validity extension, as the case may be.

9. Contract amendments

9.1. No variation in or modification of the terms of the contract shall be made except by written

amendment signed by the parties concerned.

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10. Assignment

10.1. The service provider shall not assign, in whole or in part, its obligations to perform under the

contract, except with the client’s prior written consent.

11. Subcontracts

11.1. The service provider shall notify the client in writing of all subcontracts awarded under this contract

if not already specified in the bid. Such notification, in the original bid or later, shall not relieve the

service provider from any liability or obligation under the contract.

12. Delays in the service provider’s performance

12.1. Performance of services shall be made by the service provider in accordance with the time schedule

prescribed by the client in the contract.

12.2. If at any time during performance of the contract, the service provider or its subcontractor(s) should

encounter conditions impeding timely performance of services, the service provider shall promptly

notify the client in writing of the fact of the delay, its likely duration and its cause(s). As soon as

practicable after receipt of the service provider’s notice, the client shall evaluate the situation and

may at his discretion extend the service provider’s time for performance, with or without the

imposition of penalties, in which case the extension shall be ratified by the parties by amendment

of contract.

12.3. No provision in a contract shall be deemed to prohibit the obtaining of supplies or services from a

national department, provincial department, or a local authority.

12.4. The right is reserved to procure outside of the contract small quantities or to have minor essential

services executed if an emergency arises, the service provider’s point of supply is not situated at or

near the place where the supplies are required, or the service provider’s services are not readily

available.

12.5. Except as provided under GCC Clause 25, a delay by the service provider in the performance of its

delivery obligations shall render the service provider liable to the imposition of penalties, pursuant to

GCC Clause 22, unless an extension of time is agreed upon pursuant to GCC Clause 21.2 without

the application of penalties.

12.6. Upon any delay beyond the delivery period in the case of a supplies contract, the client shall, without

cancelling the contract, be entitled to purchase service of a similar quality and up to the same quantity

in substitution of the service not rendered in conformity with the contract and to return any service

rendered later at the service provider’s expense and risk, or to cancel the contract and buy such

service as may be required to complete the contract and without prejudice to his other rights, be

entitled to claim damages from the service provider.

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13. Penalties

13.1. Subject to GCC Clause 25, if the service provider fail to perform services within the period(s) specified

in the contract, the client shall, without prejudice to its other remedies under the contract, deduct

from the contract price, as a penalty, a sum calculated on the delivered price of the unperformed

services using the current prime interest rate calculated for each day of the delay until actual delivery

or performance. The client may also consider termination of the contract pursuant to GCC Clause

24. Termination for default

14.1. The client, without prejudice to any other remedy for breach of for default contract, by written notice

of default sent to the service provider, may terminate this contract in whole or in part:

a) if the service provider fails to deliver service within the period(s) specified in the contract, or

within any extension thereof granted by the client pursuant to GCC Clause 21.2;

b) if the service provider fails to perform any other obligation(s) under the contract; or

c) if the service provider, in the judgment of the client, has engaged in corrupt or fraudulent

practices in competing for or in executing the contract.

14.2. In the event the client terminates the contract in whole or in part, the client may procure, upon such

terms and in such manner as it deems appropriate, services similar to those undelivered, and the

service provider shall be liable to the client for any excess costs for such similar services. However,

the service provider shall continue performance of the contract to the extent not terminated.

14.3. Where the client terminates the contract in whole or in part, the client may decide to impose a

restriction penalty on the service provider by prohibiting the service provider from doing business

with the public sector for a period not exceeding 10 years.

14.4. If the client intends imposing a restriction on the service provider or any person associated with the

service provider, the service provider will be allowed a time period of not more than fourteen (14)

days to provide reasons why the envisaged restriction should not be imposed. Should the service

provider fail to respond within the stipulated fourteen (14) days the client may regard the intended

penalty as not objected against and may impose it on the service provider.

14.5. Any restriction imposed on any person by the Accounting Officer/ Authority will, at the discretion of

the Accounting Officer/ Authority, also be applicable to any other enterprise or any partner, manager,

director or other person who wholly or partly exercises or exercised or may exercise control over the

enterprise of the first-mentioned person, and with which enterprise or person the first-mentioned

person, is or was in the opinion of the Accounting Officer / Authority actively associated.

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14.6. If a restriction is imposed, the client must, within five (5) working days of such imposition, furnish the

National Treasury, with the following information:

(i) the name and address of the service provider and / or person restricted by the client;

(ii) the date of commencement of the restriction; and

(iii) the period of restriction; and

(iv) the reasons for the restriction.

These details will be loaded in the National Treasury’s central database of the service providers or

persons prohibited from doing business with the public sector.

14.7. If a court of law convicts a person of an offence as contemplated in sections 12 or 13 of the

Prevention and Combating of Corrupt Activities Act, No. , the court may also rule that such

person’s name be endorsed on the Register for Tender Defaulters. When a person’s name has been

endorsed on the Register, the person will be prohibited from doing business with the public sector

for a period not less than five years and not more than 10 years. The National Treasury is empowered

to determine the period of restriction and each case will be dealt with on its own merits. According

to section 32 of the Act the Register must be open to the public. The Register can be perused on the

National Treasury website.

15. Force Majeure

15.1. Notwithstanding the provisions of GCC Clauses 22 and 23, the Majeure the service provider shall

not be liable for forfeiture of its performance security, damages, or termination for default if and to

the extent that his delay in performance or other failure to perform his obligations under the contract

is the result of an event of force majeure.

15.2. If a force majeure situation arises, the service provider shall promptly notify the client in writing of

such condition and the cause thereof. Unless otherwise directed by the client in writing, the service

provider shall continue to perform its obligations under the contract as far as is reasonably practical,

and shall seek all reasonable alternative means for performance not prevented by the force majeure

event.

16. Termination for insolvency

16.1. The client may at any time terminate the contract by giving written notice to the service provider if

the service provider becomes bankrupt or otherwise insolvent. In this event, termination will be

without compensation to the service provider, provided that such termination will not prejudice or

affect any right of action or remedy which has accrued or will accrue thereafter to the client.

17. Settlement of Disputes

17.1. If any dispute or difference of any kind whatsoever arises between the client and the service provider

in connection with or arising out of the contract, the parties shall make every effort to resolve

amicably such dispute or difference by mutual consultation.

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17.2. If, after thirty (30) days, the parties have failed to resolve their dispute or difference by such mutual

consultation, then either the client or the service provider may give notice to the other party of his

intention to commence with mediation. No mediation in respect of this matter may be commenced

unless such notice is given to the other party.

17.3. Should it not be possible to settle a dispute by means of mediation, it may be settled in a South

African court of law.

17.4. Mediation proceedings shall be conducted in accordance with the rules of procedure specified in the

Scc.

17.5. Notwithstanding any reference to mediation and/or court proceedings herein,

(a) the parties shall continue to perform their respective obligations under the contract unless they

otherwise agree; and

(b) the client shall pay the service provider any monies due the service provider.

18. Limitation of liability

18.1. Except in cases of criminal negligence or wilful misconduct, and in the case of infringement pursuant

to Clause 6;

(a) the service provider shall not be liable to the client, whether in contract, tort, or otherwise, for

any indirect or consequential loss or damage, loss of use, loss of production, or loss of profits

or interest costs, provided that this exclusion shall not apply to any obligation of the service

provider to pay penalties and/or damages to the client; and

(b) the aggregate liability of the service provider to the client, whether under the contract, in tort or

otherwise, shall not exceed the total contract price, provided that this limitation shall not apply

to the cost of repairing or replacing defective equipment

19. Governing language

19.1. The contract shall be written in English. All correspondence and other documents pertaining to the

contract that is exchanged by the parties shall also be written in English

20. Applicable law

20.1. The contract shall be interpreted in accordance with South African laws, unless otherwise specified

in SCC

21. Notices

21.1. Every written acceptance of a bid shall be posted to the service provider concerned by registered

or certified mail and any other notice to him shall be posted by ordinary mail to the address

furnished in his bid or to the address notified later by him in writing and such posting shall be

deemed to be proper services of such notice.

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21.2. The time mentioned in the contract documents for performing any act after such

aforesaid notice has been given, shall be reckoned from the date of posting of such

notice.

22. Taxes and duties

22.1. A foreign the service provider shall be entirely responsible for all taxes, stamp

duties, license fees, and other such levies imposed outside the client’s country.

22.2. A local the service provider shall be entirely responsible for all taxes, duties,

license fees, etc., incurred until delivery of the contracted service to the client.

22.3. No contract shall be concluded with any bidder whose tax matters are not in order.

Prior to the award of a bid the Department must be in possession of a tax

clearance certificate, submitted by the bidder. This certificate must be an original

issued by the South African Revenue Services.

23. National Industrial Participation (NIP) Programme

23.1 The NIP Programme administered by the Department of Trade and Industry shall be

applicable to all contracts that are subject to the NIP obligation.

The bidder hereby accept the general conditions of the contract.

Signature of bidder: ...................................................

Capacity under which this bid is signed: ...................................................

(Proof of authority must be submitted e.g. company resolution)

Date: ...................................................

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1.1. “Closing time” means the date and hour specified in the bidding documents for the receipt of bids.

1.2. “Contract” means the written agreement entered into between the client and the service provider, as

recorded in the contract form signed by the parties, including all attachments and appendices thereto

and all documents incorporated by reference herein.

1.3. “Contract price” means the price payable to the service provider under the contract for the full and

proper performance of his contractual obligations.

1.4. “Corrupt practice” means the offering, giving, receiving, or soliciting of anything of value to influence

the action of a public official in the procurement process or in contract execution.

1.5. "Countervailing duties" are imposed in cases where an enterprise abroad is subsidized by its

government and encouraged to market its products internationally.

1.6. “Day” means calendar day.

1.7. “Delivery” means delivery in compliance of the conditions of the contract or order.

1.8. ”Force majeure” means an event beyond the control of the service provider and not involving the

service provider’s fault or negligence and not foreseeable.

5.1. The service provider shall indemnify the client against all third-party claims of infringement of patent,

trademark, or industrial design rights arising from use of the service or any part thereof by the client.

6.1. Within thirty (30) days of receipt of the notification of contract award, security the successful bidder shall

furnish to the client the performance security of the amount specified in SCC.

6.2. The proceeds of the performance security shall be payable to the client as compensation for any loss

resulting from the service provider’s failure to complete his obligations under the contract.

6.3. The performance security shall be denominated in the currency of the contract or in a freely convertible

currency acceptable to the client and shall be in one of the following forms:

(a) a bank guarantee or an irrevocable letter of credit issued by a reputable bank located in the client’s

country or abroad, acceptable to the client, in the form provided in the bidding documents or another

form acceptable to the client; or

(b) a cashier’s or certified cheque

6.4. The performance security will be discharged by the client and returned to the service provider not later

than thirty (30) days following the date of completion of the service

provider’s performance obligations under the contract, including any warranty obligations, unless otherwise

specified in SCC.

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5.1. The service provider may be required to provide any or all of the following services, including

additional services, if any, specified in SCC:

(a) performance or supervision of on-site assembly and/or commissioning of the

rendered service;

(b) furnishing of tools required for assembly and/or maintenance of the rendered service;

(c) furnishing of a detailed operations and maintenance manual for each appropriate unit of the

rendered service;

(d) performance or supervision or maintenance and/or repair of the rendered service, for a period

of time agreed by the parties, provided that this service shall not relieve the service provider

of any warranty obligations under this contract; and

(e) training of the client’s personnel, at the service provider’s plant and/or on-site, in assembly,

start-up, operation, maintenance, and/or repair of the rendered service.

5.2. Prices charged by the service provider for incidental services, if not included in the contract price for

the service, shall be agreed upon in advance by the parties and shall not exceed the prevailing rates

charged to other parties by the service provider for similar services.

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6. Warranty

6.1. The service provider warrants that the service rendered under the contract are new, unused, of

the most recent or current models and that they incorporate all recent improvements in

design and materials unless provided otherwise in the contract. The service provider further

warrants that all service rendered under this contract shall have no defect, arising from design,

materials, or workmanship (except when the design and/or material is required by the client’s

specifications) or from any act or omission of the service provider, that may develop under

normal use of the rendered service in the conditions prevailing in the country of final

destination.

6.2. This warranty shall remain valid for twelve (12) months after the service, or any portion thereof as

the case may be, have been delivered to and accepted at the final destination indicated in the

contract, or for eighteen (18) months after the date of shipment from the port or place of loading in

the source country, whichever period concludes earlier, unless specified otherwise in SCC.

6.3. The client shall promptly notify the service provider in writing of any claims arising under this

warranty.

6.4. If the service provider, having been notified, fails to remedy the defect(s) within the period specified

in SCC, the client may proceed to take such remedial action as may be necessary, at the service

provider’s risk and expense and without prejudice to any other rights which the client may have

against the service provider under the contract.

11.1. The service provider shall notify the client in writing of all subcontracts awarded under this contract

if not already specified in the bid. Such notification, in the original bid or later, shall not relieve the

service provider from any liability or obligation under the contract.

12. Delays in the service provider’s performance

12.1. Performance of services shall be made by the service provider in accordance with the time schedule

prescribed by the client in the contract.

12.2. If at any time during performance of the contract, the service provider or its subcontractor(s) should

encounter conditions impeding timely performance of services, the service provider shall promptly

notify the client in writing of the fact of the delay, its likely duration and its cause(s). As soon as

practicable after receipt of the service provider’s notice, the client shall evaluate the situation and

may at his discretion extend the service provider’s time for performance, with or without the

imposition of penalties, in which case the extension shall be ratified by the parties by amendment

of contract.

12.3. No provision in a contract shall be deemed to prohibit the obtaining of supplies or services from a

national department, provincial department, or a local authority.

12.4. The right is reserved to procure outside of the contract small quantities or to have minor essential

services executed if an emergency arises, the service provider’s point of supply is not situated at or

near the place where the supplies are required, or the service provider’s services are not readily

available.

12.5. Except as provided under GCC Clause 25, a delay by the service provider in the performance of its

delivery obligations shall render the service provider liable to the imposition of penalties, pursuant to

GCC Clause 22, unless an extension of time is agreed upon pursuant to GCC Clause 21.2 without

the application of penalties.

12.6. Upon any delay beyond the delivery period in the case of a supplies contract, the client shall, without

cancelling the contract, be entitled to purchase service of a similar quality and up to the same quantity

in substitution of the service not rendered in conformity with the contract and to return any service

rendered later at the service provider’s expense and risk, or to cancel the contract and buy such

service as may be required to complete the contract and without prejudice to his other rights, be

entitled to claim damages from the service provider.

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13.1. Subject to GCC Clause 25, if the service provider fail to perform services within the period(s) specified

in the contract, the client shall, without prejudice to its other remedies under the contract, deduct

from the contract price, as a penalty, a sum calculated on the delivered price of the unperformed

services using the current prime interest rate calculated for each day of the delay until actual delivery

or performance. The client may also consider termination of the contract pursuant to GCC Clause

14.1. The client, without prejudice to any other remedy for breach of for default contract, by written notice

of default sent to the service provider, may terminate this contract in whole or in part:

a) if the service provider fails to deliver service within the period(s) specified in the contract, or

within any extension thereof granted by the client pursuant to GCC Clause 21.2;

b) if the service provider fails to perform any other obligation(s) under the contract; or

c) if the service provider, in the judgment of the client, has engaged in corrupt or fraudulent

practices in competing for or in executing the contract.

14.2. In the event the client terminates the contract in whole or in part, the client may procure, upon such

terms and in such manner as it deems appropriate, services similar to those undelivered, and the

service provider shall be liable to the client for any excess costs for such similar services. However,

the service provider shall continue performance of the contract to the extent not terminated.

14.3. Where the client terminates the contract in whole or in part, the client may decide to impose a

restriction penalty on the service provider by prohibiting the service provider from doing business

with the public sector for a period not exceeding 10 years.

14.4. If the client intends imposing a restriction on the service provider or any person associated with the

service provider, the service provider will be allowed a time period of not more than fourteen (14)

days to provide reasons why the envisaged restriction should not be imposed. Should the service

provider fail to respond within the stipulated fourteen (14) days the client may regard the intended

penalty as not objected against and may impose it on the service provider.

14.5. Any restriction imposed on any person by the Accounting Officer/ Authority will, at the discretion of

the Accounting Officer/ Authority, also be applicable to any other enterprise or any partner, manager,

director or other person who wholly or partly exercises or exercised or may exercise control over the

enterprise of the first-mentioned person, and with which enterprise or person the first-mentioned

person, is or was in the opinion of the Accounting Officer / Authority actively associated.

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14.6. If a restriction is imposed, the client must, within five (5) working days of such imposition, furnish the

15.1. Notwithstanding the provisions of GCC Clauses 22 and 23, the Majeure the service provider shall

not be liable for forfeiture of its performance security, damages, or termination for default if and to

the extent that his delay in performance or other failure to perform his obligations under the contract

is the result of an event of force majeure.

15.2. If a force majeure situation arises, the service provider shall promptly notify the client in writing of

such condition and the cause thereof. Unless otherwise directed by the client in writing, the service

provider shall continue to perform its obligations under the contract as far as is reasonably practical,

and shall seek all reasonable alternative means for performance not prevented by the force majeure

event.

16.1. The client may at any time terminate the contract by giving written notice to the service provider if

the service provider becomes bankrupt or otherwise insolvent. In this event, termination will be

without compensation to the service provider, provided that such termination will not prejudice or

affect any right of action or remedy which has accrued or will accrue thereafter to the client.

17.1. If any dispute or difference of any kind whatsoever arises between the client and the service provider

in connection with or arising out of the contract, the parties shall make every effort to resolve

amicably such dispute or difference by mutual consultation.

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17.2. If, after thirty (30) days, the parties have failed to resolve their dispute or difference by such mutual

consultation, then either the client or the service provider may give notice to the other party of his

intention to commence with mediation. No mediation in respect of this matter may be commenced

unless such notice is given to the other party.

17.3. Should it not be possible to settle a dispute by means of mediation, it may be settled in a South

18.1. Except in cases of criminal negligence or wilful misconduct, and in the case of infringement pursuant

to Clause 6;

(a) the service provider shall not be liable to the client, whether in contract, tort, or otherwise, for

any indirect or consequential loss or damage, loss of use, loss of production, or loss of profits

or interest costs, provided that this exclusion shall not apply to any obligation of the service

provider to pay penalties and/or damages to the client; and

(b) the aggregate liability of the service provider to the client, whether under the contract, in tort or

otherwise, shall not exceed the total contract price, provided that this limitation shall not apply

to the cost of repairing or replacing defective equipment