Supply, install and commission two satellite dishes, decoders, televisions, cabling and related services at MISA

Compulsory briefing session: 29 September 2026 at 10:00

Venue: Letaba House, Riverside Office Park, 1303 Heuwel Avenue, Centurion, 0046

No contact details are provided in the document.

Returnable documents: none specified beyond the mandatory compliance evidence listed under evaluation criteria. Bidders must complete the pricing schedule table and indicate compliance with each mandatory requirement (tick or cross); failure to indicate compliance is treated as non-qualification. Submission method and address are not stated in the document.

Evaluation is pass/fail on four mandatory criteria. Bidders must indicate compliance with each; failure to meet any one disqualifies the bid.

• At least three (3) years of relevant experience in satellite television installation, decoder configuration, television mounting, cabling and commissioning — evidence: company profile stating the company has been in existence for three years and has experience in satellite television installation.
• At least two (2) reference letters for similar work completed within the past five (5) years — evidence: letters written and signed by current or past clients/customers.
• Proof of manufacturer, distributor or installer accreditation or authorisation for the proposed satellite television equipment and services — evidence: accreditation from manufacturer, distributor or relevant entity.
• Compliance with applicable health and safety requirements for working at heights, drilling, mounting, electrical connections and cabling within MISA premises — no proof required; MISA facility unit will enforce compliance.

Scope: supply, install, configure and commission two (2) satellite television points at MISA premises, including satellite dishes, decoders, accessories, two (2) television sets, cabling and related services.

Equipment and quantities:

• Two (2) satellite dishes suitable for the required satellite television service.
• Two (2) latest compatible satellite decoders, preferably DStv Explora Ultra or latest equivalent, including smart cards, remote controls, power supplies, HDMI cables and subscription activation where applicable.
• Two (2) 55-inch Samsung smart TV sets (or latest equivalent Samsung 55-inch model), including wall brackets, stands or mounting accessories.
• All required LNBs, connectors, splitters, surge protection, HDMI leads, power extensions, trunking, conduits, cable ties and other accessories.

Decoder minimum specifications:

• High-definition satellite decoder with PVR functionality.
• Support for HD viewing and, where supported, 4K, HDR and Dolby Atmos.
• Built-in Wi-Fi and Ethernet/LAN connectivity.
• HDMI output and coaxial satellite input.
• Support for Catch Up, BoxOffice, live pause, rewind, replay and recording.
• Capacity to record approximately 110 hours or more where enabled.
• Compatibility with XtraView or multi-view configuration where required.
• Support for streaming applications such as DStv, Showmax and selected third-party applications.
• On-screen installation wizard, electronic programme guide, parental control and remote-control operation.
• Compatibility with the supplied 55-inch Samsung smart TV sets.
• Minimum twelve (12) month manufacturer warranty.

TV minimum specifications:

• 55-inch flat-screen display, 4K UHD resolution (3840 x 2160).
• Samsung Crystal UHD, QLED or equivalent display technology.
• HDR support including HDR10 or HDR10+ where available.
• Samsung Tizen smart TV operating system.
• Built-in Wi-Fi and Bluetooth.
• Minimum three (3) HDMI inputs, one (1) USB input, Ethernet/LAN port, RF input.
• HDMI ARC/eARC or equivalent audio return.
• Integrated speakers with minimum 20W audio output.
• Screen mirroring or mobile-to-TV casting.
• Support for popular streaming applications.
• VESA wall-mount compatibility.
• Energy-efficient operation.
• Minimum two (2) year manufacturer warranty.

Installation and configuration:

• Mount, align and secure dishes for optimal signal strength.
• Route cabling neatly and safely per building, electrical and OHS requirements.
• Configure decoders and TVs for channels, language, display and remote-control.
• Integrate decoders with TVs using HDMI or equivalent cabling.
• Label all cables, decoder points and TV points.
• Ensure no interference with existing electrical, ICT, AV or building infrastructure.

Support and maintenance:

• Remote and telephonic technical support during business hours.
• On-site support where remote resolution is not possible.
• Fault diagnosis and resolution for signal, decoder, cabling and display issues.
• Maintenance: inspection of dishes, brackets, LNBs, connectors, cables and TV mounts; signal testing and dish realignment; decoder software updates/resets; replacement of defective components under warranty; maintenance reports after each visit.

Testing, commissioning and handover:

• End-to-end signal testing for both installations.
• Test decoder activation, channel availability, picture quality, sound quality and remote-control operation.
• User demonstration and basic operational training.
• User Acceptance Testing (UAT) with MISA representative.
• Submit installation, commissioning and handover documentation, including warranty details and as-installed cable routes.

Deliverables:

• Two (2) fully installed and commissioned satellite dish systems.
• Two (2) operational decoders configured for the required service.
• Two (2) installed 55-inch Samsung smart TV sets with stable picture and sound.
• Neatly installed, labelled and concealed cabling where practical.
• Successful testing and commissioning report.
• Warranty documentation for equipment and workmanship.
• Basic user guidance and handover documentation.

Project duration: installation, testing and commissioning must be completed within the timeframe agreed in the purchase order or service level agreement, commencing from date of appointment or site handover.

The service provider must have at least three (3) years of relevant experience in satellite television installation, decoder configuration, television mounting, cabling and commissioning. Evidence required: a company profile stating the company has been in existence for three years and has experience in satellite television installation. Additionally, at least two (2) reference letters for similar work completed within the past five (5) years, written and signed by current or past clients/customers.

The service provider must provide remote and telephonic technical support during business hours, on-site support where remote resolution is not possible, fault diagnosis and resolution for signal, decoder, cabling and display issues, and technical advice. Maintenance includes inspection of dishes, brackets, LNBs, connectors, cables and TV mounts; signal testing and dish realignment; decoder software updates or resets; replacement of defective components under warranty; and maintenance reports after each visit. Testing and commissioning must include end-to-end signal testing, decoder activation and channel availability checks, picture and sound quality verification, remote-control operation testing, user demonstration and training, User Acceptance Testing (UAT) with the MISA representative, and submission of installation, commissioning and handover documentation.

Pricing must be submitted using the provided schedule with line items: satellite dishes, LNBs, brackets and mounting accessories (qty 2); latest compatible satellite decoders with smart cards, remote controls, HDMI cables, power supplies and accessories (qty 2); 55-inch Samsung smart TV sets with brackets, stands or mounting accessories (qty 2); cabling, trunking, connectors, surge protection and installation consumables (as required); installation, configuration, testing and commissioning (1 lot); onsite support and maintenance (15 hours on an as-and-when-required basis). Sub-total excl VAT, VAT (15%), total incl VAT. MISA will only pay the invoice once the MISA project manager has signed off on the deliverables. Costing must cater for labour and travel as these will not be billed separately.

Pricing must be submitted using the provided schedule with the following line items:

1. Satellite dishes, LNBs, brackets and mounting accessories — quantity 2
2. Latest compatible satellite decoders (preferably DStv Explora Ultra or equivalent) with smart cards, remote controls, HDMI cables, power supplies and accessories — quantity 2
3. 55-inch Samsung smart TV sets with brackets, stands or mounting accessories — quantity 2
4. Cabling, trunking, connectors, surge protection and installation consumables — as required
5. Installation, configuration, testing and commissioning — 1 lot
6. Onsite support and maintenance — 15 hours on an as-and-when-required basis

Sub-total excl VAT, VAT (15%), total incl VAT.

Payment: MISA will only pay an invoice once the MISA project manager has signed off on the relevant deliverable(s).

Costing: labour and travel must be included in the component prices; they will not be billed separately.

Mandatory requirements (must be met and indicated as compliant):

• At least three (3) years of relevant experience in satellite television installation, decoder configuration, television mounting, cabling and commissioning.
• At least two (2) reference letters for similar work completed within the past five (5) years.
• Proof of manufacturer, distributor or installer accreditation or authorisation for the proposed equipment and services.
• Compliance with applicable health and safety requirements for working at heights, drilling, mounting, electrical connections and cabling within MISA premises.

No CSD, tax, B-BBEE, CIDB or other standard compliance requirements are stated in the document.

The service provider must comply with applicable health and safety requirements for working at heights, drilling, mounting, electrical connections and cabling within MISA premises. Cabling must be installed and routed neatly, safely and in accordance with applicable building, electrical and occupational health and safety requirements. MISA's facility unit will enforce compliance, supported by relevant MISA safety representatives.

The installation, testing and commissioning must be completed within the timeframe agreed in the purchase order or service level agreement, commencing from the date of appointment or site handover. Deliverables include two fully installed and commissioned satellite dish systems, two operational decoders, two installed 55-inch Samsung smart TV sets, neatly installed and labelled cabling, a successful testing and commissioning report, warranty documentation, and basic user guidance and handover documentation.

Mandatory requirements: at least three (3) years of relevant experience in satellite television installation, decoder configuration, television mounting, cabling and commissioning; at least two (2) reference letters for similar work completed within the past five (5) years; proof of manufacturer, distributor or installer accreditation or authorisation for the proposed equipment and services; compliance with applicable health and safety requirements for working at heights, drilling, mounting, electrical connections and cabling within MISA premises. Bidders must indicate compliance with these requirements; failure to do so will result in disqualification.

Evaluation is pass/fail on four mandatory criteria: three years' relevant experience, two reference letters, accreditation proof, and health and safety compliance. Bidders must indicate compliance; failure to do so results in disqualification.