Supply and delivery of laundry chemicals and liquid dosing pumps to western cape department of health and wellness hospitals and institutions for five (5) years

Compulsory site meetings and site visits will be held. Bidders not attending both site meetings and visits will not be considered. Site meeting 1: Date 17 September 2026, Time 10h00 (strictly), Place: Lentegeur Central Laundry, Boardroom. Site meeting 2: Date 18 September 2026, Time 11h00 (strictly), Place: Hermanus Hospital, Laundry. Bidders must arrive at least 15 minutes before starting time; late bidders will not be allowed to continue. Completion of attendance register constitutes proof of attendance. Failure to attend both compulsory site visits will invalidate the offer.

Bidding procedure enquiries: Mr Johan Van Wyk, Tel: 021 834 9007, Email: [email protected]. Technical/specification enquiries: Mr Arthur Jantjies, Tel: 021 918 1702, Email: [email protected]; Mr Valdin Jooste, Tel: 021 933 0834, Email: [email protected]. CSD registration enquiries: [email protected]. Sample submission contacts: Mr Phumezo Madikane, Tel: 021 933 0834/5/6; Ms Lynette Vearey, Tel: 021 933 0834/5/6.

Bids must be submitted on the official forms provided, not re-typed, and must be signed. Only original signed documents will be considered. Each bid must be in a sealed envelope marked with the bidder's name and address, the bid number, and the closing date. Deliver to the bid box at the Main entrance of Department of Health, Supply Chain Management Offices (M9 building), Karl Bremer Hospital, c/o Mike Pienaar Boulevard & Frans Conradie Avenue, Bellville. The bid box is open 07:00–16:00 weekdays. Late bids will not be accepted and will be returned unopened. Bidders must be registered on the Central Supplier Database (CSD) at closing; unregistered or suspended bidders are non-compliant. Tax compliance status must be verifiable; if not, 7 working days are allowed to confirm. The B-BBEE status on form WCBD 6.1 will be used for evaluation, not the CSD status. Complete claims for both 80/20 and 90/10 systems on WCBD 6.1, and submit WCBD 4. The successful bidder must sign a written contract form (WCBD 7.1). Returnable forms include WCBD 1 (Invitation to Bid), WCBD 3.1 (Pricing Schedule), WCBD 4 (Declaration of Interest), WCBD 6.1 (Preference Points Claim), and WCBD 7.1 (Contract Form). Samples of each item must be delivered separately to Tygerberg Laundry, premises of Tygerberg Hospital, Francie van Zijl Drive, Parow, 7505, before closing. Samples must be marked with bid and item number and bidder's name. Failure to submit samples or required certificates will disqualify the bid.

Bids will be evaluated under the Preferential Procurement Policy Framework Act (PPPFA) and the 2017 Regulations. Bidders must complete claims for both the 80/20 and 90/10 preference points systems on form WCBD 6.1. The B-BBEE status level claimed on WCBD 6.1 will be used for evaluation, not the status on the CSD or SEB. A valid B-BBEE certificate or sworn affidavit (for EMEs and QSEs) must accompany the completed WCBD 6.1 to qualify for preference points. The bid is subject to the General Conditions of Contract (GCC) and any Special Conditions. The department reserves the right to negotiate with bidders on service delivery and price reviews. All items will be awarded to one bidder for the contract period.

Supply and delivery of laundry chemicals and liquid dosing pumps to all hospitals and institutions of the Western Cape Department of Health and Wellness for a five-year period. The contract covers on-premises laundries at various hospitals and institutions across the Western Cape, as listed in the bid document. The following items are required, with estimated annual quantities and specifications:

1. Detergent, Laundry, Industrial (25kg bag) – estimated 5000 units per year. Must comply with SANS 1044 or similar. Low foam powder or granules, free-flowing, readily soluble. Packaging: 25kg bags with outer woven bag (80g/m²) and inner plastic bag (≥40 microns).
2. Alkali, Laundry (25kg bag) – estimated 2500 units. Must comply with SANS CKS 499 (Type 2). Free-flowing powder or granules. Each batch must have a Certificate of Analysis (COA).
3. Blanket detergent/sanitizer (25L drum) – estimated 950 units. No SANS standard; a complete microbiological report must be submitted with the bid. Liquid form. Free dosing equipment must be installed by the successful supplier.
4. Peracetic acid sanitizer/disinfectant (25L drum) – estimated 1900 units. No SANS standard; microbiological report required. Colourless liquid with pungent smell. Free dosing equipment required.
5. Hydrogen Peroxide 50% (25L drum) – estimated 1620 units. No SANS standard. Liquid, free of suspended matter. Free dosing equipment required.
6. Liquid alkaline (25L drum) – estimated 1000 units. No SANS standard. Liquid alkali, easily dissolves in water. COA per batch. Free dosing equipment required.
7. Liquid Soap (25L drum) – estimated 2000 units. No SANS standard. Low foam liquid detergent. Free dosing equipment required.
8. Enzymes detergent (25L drum) – estimated 1000 units. No SANS standard. Enzyme blend (Protease, Amylase, Lipolase) for heavily soiled linen. Free dosing equipment required.
9. Chlorine Bleach (25kg bag) – estimated 1000 units. Must comply with SANS CKS 497. Free-flowing, no TCCA, Sodium Hydroxide, or Potassium Hydroxide. Free dosing equipment required.
10. Oxalic Acid (25kg bag) – estimated 1000 units. No SANS standard. Acidic stain remover for rust and ink. Free dosing equipment required.

All products must have labels listing all ingredients and percentages. Delivery must be to the various stores as ordered. Quantities are specified but not guaranteed.

Bidders must have a suitable Quality Control Management Programme in place and provide it with the offer, detailing technician roles and responsibilities. Supply technical and safety data sheets on all chemicals. Supply free on loan dosing equipment on all washing machines. Ability to set up, maintain and service automatic dosing equipment monthly or when required at the contractor's costs. Assist with comprehensive chemical training twice a year per laundry and issue a training certificate (not necessarily accredited). Training to commence 3 months after award and thereafter on a 6-monthly basis. Training must include: identification of different chemicals, difference between acid and alkali, properties of polyester, cotton and woolen textiles, purpose of each chemical, analyzing material safety data sheets, washing processes and programs.

Bidders must appoint a suitably qualified technician based in Cape Town for the 2 Central Laundries and 1 qualified technician for all other on-premises laundries, and provide their CV with the bid. Technicians must have: proof of a grade 9 certificate, at least 10 years' experience as a laundry technician, acquaintance with laundry equipment, experience with laundry detergents and dosing equipment, experience in sampling and analyzing laundry chemicals, extensive knowledge of washing formulae and wash procedures, ability to write wash programs on Washer Extractors and Continuous Batch Washers (CBW), and knowledge of handling infected linen to train staff.

All batches must be accompanied by a test certificate from a reputable independent laboratory accredited by SANS, not older than 12 months, confirming the manufacturer's ability to meet specifications. This is compulsory; bids without the test certificate will not be considered. Bidders must have a Quality Control Management Programme in place and provide it with the offer, detailing technician roles and responsibilities. The supplier must maintain all chemical dosing and dispensing equipment in good working order. Monthly performance reports must be submitted.

Pricing schedules (WCBD 3.1) for items: 1. Detergent, Laundry, Industrial (25kg bag) – estimated 5000, SANS 1044 or similar. 2. Alkali, Laundry (25kg bag) – estimated 2500, SANS CKS 499 Type 2. 3. Blanket detergent/sanitizer (25L drum) – estimated 950, no SANS standard, microbiological report required. 4. Peracetic acid sanitizer/disinfectant (25L drum) – estimated 1900, no SANS standard, microbiological report required. 5. Hydrogen Peroxide 50% (25L drum) – estimated 1620, no SANS standard. 6. Liquid alkaline (25L drum) – estimated 1000, no SANS standard. 7. Liquid Soap (25L drum) – estimated 2000, no SANS standard. 8. Enzymes detergent (25L drum) – estimated 1000, no SANS standard. 9. Chlorine Bleach (25kg bag) – estimated 1000, SANS CKS 497. 10. Oxalic Acid (25kg bag) – estimated 1000, no SANS standard. Each item requires brand, product code, country of origin, compliance statement, delivery period, and delivery basis. All delivery costs must be included in the bid price. Prices for Year 1-5 per unit.

Prices must be net and VAT inclusive. All prices must include supply and delivery to the various stores. Bidders may offer discounts on individual orders over R5,000–R10,000 and over R10,000. Prices may be firm or non-firm; escalation of non-firm prices will be on proven costs, not a percentage basis. Firm prices may receive preference. Exchange rate variations are considered under specified conditions; if applicable, details must be provided on WCBD 3.1. Price increase formulas must include a fixed factor of 15% for profit/overheads and use indices from Statistics South Africa. Payment will be by electronic funds transfer (EFT); the successful bidder must be active on the department's procurement system and have a valid supplier number. Invoices must be accompanied by test certificates; otherwise payment will be withheld. The bid must be valid for 120 days from closing date.

Bidders must be registered on the Central Supplier Database (CSD) at the time of bid closing; unregistered or suspended bidders will be deemed non-compliant. Tax compliance: bidders must submit their SARS tax PIN or a printed TCS certificate with result summary. If tax status cannot be verified, 7 working days are allowed to confirm. B-BBEE: complete WCBD 6.1 for both 80/20 and 90/10 preference points systems, and submit a valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs) with the bid. WCBD 4 (Declaration of Interest) must be completed. Bids from persons in the service of the state, or companies with directors who are state employees, will not be considered. Proof of authority to sign (e.g., company resolution) must be submitted. Foreign suppliers must complete the questionnaire in the bid document. The successful bidder must sign WCBD 7.1 (Contract Form).

The successful bidder must provide a Standard Operating Procedure (SOP) for the safe handling of chemicals for infected and infested linen. Technical support team must know the process of handling infected linen to train laundry staff. Technical and safety data sheets on all chemicals must be supplied with the offer. Training must include analyzing material safety data sheets.

The contract is subject to the General Conditions of Contract (GCC) and any Special Conditions. The department reserves the right to withdraw, amend, cancel, or reject any bid without liability. All items will be awarded to one bidder for the contract period. The successful bidder must sign a written contract form (WCBD 7.1). The department may negotiate with bidders on service delivery and price reviews. Non-performance is subject to GCC Clause 25.

Validity period: 120 days. Contract applicable to hospitals/institutions/laundries as per attached list. Goods required for delivery into stores in quantities ordered from time to time. Samples of each item offered must be supplied separately to Tygerberg Laundry (address given) before closing date/time. Bidders must indicate if they are manufacturers; if not, provide written proof from supplier that they will continue supply. Samples must be marked with bid and item number and bidder's name/address. Successful bidder's samples retained for full contract period; unsuccessful bidders must collect within 1 month. All samples must be true representatives. Testing and inspection: test certificates from SANS-accredited independent laboratory (not older than 12 months) must accompany bid; compulsory. Quantities specified but not guaranteed. Delivery period firm? Bidders to indicate delivery rates. Contractors must furnish particulars of supplies delivered when requested. Prices must include supply and delivery to various stores. Prices net and VAT inclusive. Discounts for individual orders over R5,000-R10,000 and over R10,000. Prices firm or subject to fluctuation; escalation on proven costs. Exchange rate variation conditions apply. Formula for price increases must include fixed factor of 15% for profit/overheads. Payment by EFT; invoice must be accompanied by test certificate. Department reserves right to negotiate. Penalties for non-compliance: 20% of latest invoice for training not provided, inferior storing containers, failure of testing of washing processes, failure to conduct routine servicing/maintenance, failure to submit monthly performance report. Dosing system failure: restore within 4 hours or 25% credit. Re-wash costs: R5/piece. Chemical failure to meet SANS 10146: 100% credit. Laboratory test failure: R10,000 damage fee. Textile strength loss >20%: liable for replacement value. Failure to deliver chemicals: liable for full cost of outsourcing. All other non-performance subject to GCC Clause 25. General: Department reserves rights to withdraw, amend, cancel, reject bids. All items to be awarded to one bidder for the 3-year (36 months) period.