B-bbee monitoring and reporting services for ntcsa

Returnable documents: Not specified in the available content. Refer to the full tender documentation for required forms and submission instructions.

The document does not specify explicit eligibility criteria (e.g., B-BBEE status, registration, or experience) in the provided content. However, as a B-BBEE monitoring service, the applicant is likely required to be a registered and qualified B-BBEE verification or consulting agency with relevant expertise. Specific criteria may be outlined in the full tender documentation.

The service involves a 3-year plan for B-BBEE monitoring and reporting for NTCSA. The scope includes monitoring and reporting services, with resources such as a Programme Director, Programme Leader, Data and Reporting Analysts, Field Verification Officers, and Monitoring Specialists. The plan covers three financial years: Nov 2026/Oct 2027, Nov 2027/Oct 2028, and Nov 2028/Oct 2029. The consultant is expected to execute consulting services as detailed in the B-BBEE Monitoring Scope of Works.

Pricing is to be provided in a schedule with quantities, number of resources, rate per hour, and amounts for each of the three years. The schedule includes line items for monitoring and reporting (Programme Director, Programme Leader, Data and Reporting Analysts, Field Verification Officers, Monitoring Specialists), project administration, IT system and monitoring (Management Systems, Information Storage), and a sub-total per year. Disbursements/expenses are to be included at 15%. The total cost for 3 years is to be carried to the offer.

No specific compliance requirements were found in the provided content. Bidders should ensure they meet any mandatory requirements stated in the full tender document, such as CSD registration, tax compliance, B-BBEE status, and any professional registrations relevant to B-BBEE monitoring services.

The tender is open to service providers capable of delivering B-BBEE monitoring and reporting services. They must demonstrate environmental management competence, including having a qualified environmental officer (with a National Diploma or degree in Environmental Sciences/Management or related field) for high-risk projects, or an environmental representative with two weeks of environmental training for low-risk projects. They must also achieve a minimum score of 80% in the environmental evaluation to be considered.

No specific requirements found

14 April 2026

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Starting date: 01 July 2026. Completion date: 29 June 2029 (3 years). The first programme must be submitted within 2 weeks of the Contract Date. Revised programmes at intervals no longer than 4 weeks. Quality policy statement and quality plan within 4 weeks of the Contract Date. Defects date is 56 weeks after Completion. Assessment interval is between the 25th day of each successive month.

Employer: NTCSA SOC Ltd, Registered office at Megawatt Park, Maxwell Drive, Sandton, Johannesburg. Tel No. and Fax No. are not provided. The Employer's Agent details are to be inserted at award stage. For NEC3 contract guidance, contact Engineering Contract Strategies: Tel 011 803 3008, Fax 011 803 3009, www.ecs.co.za.

Submit the completed Form of Offer & Acceptance (C1.1) as part of the returnable documents. The offer must be signed by a duly authorised representative. The offered total of the Prices must be stated exclusive and inclusive of VAT. The offer is valid for the period stated in the Tender Data. Any deviations from the tender documents must be listed in the Schedule of Deviations. The contract is formed when the Employer signs the Acceptance part and returns a copy to the tenderer. Within two weeks of receiving the signed agreement, the tenderer must arrange delivery of any required securities, bonds, guarantees, proof of insurance, and other documentation. Failure to fulfil these obligations constitutes repudiation.

The document does not provide specific evaluation criteria. It mentions a quality policy statement and quality plan (clause 40.2) which may be part of the evaluation, but no scoring method or thresholds are stated.

The services are the monitoring, verification, and reporting of Supplier Development and Localisation (SDL&I). The scope is defined in Part 3: Scope of Work. The contract is a term contract (Option G) under NEC3 Professional Services Contract. The Consultant must provide key personnel including Programme Director, Programme Lead, Data & Reporting Analysts, Field Verification Officers, and Monitoring Specialists. The Consultant must comply with the Employer's Asbestos Standard 32-303 and relevant asbestos regulations. The Consultant must provide insurances as per Insurance Table A and the Employer provides insurances per Table B.

The Consultant must provide key personnel details including name, job, responsibilities, qualifications, and experience. CVs may be required as per Tender Schedule. The staff rates must be provided for named staff or categories. The key people include Programme Director, Programme Lead, Data & Reporting Analysts, Field Verification Officers, and Monitoring Specialists.

The Consultant must provide a quality policy statement and quality plan within 4 weeks of the Contract Date. The quality plan must be accepted by the Employer. The Consultant must comply with the Employer's quality requirements as per the contract.

Pricing is under Option G (Term contract). The Prices are the Time Charge for time-based items and lump sums for other items on the Task Schedule. Staff rates and expenses must be provided in Part C2.2. Expenses are limited to those listed; all other costs must be included in staff rates. The assessment interval is monthly between the 25th day. Currency is ZAR. Interest on late payments at prime rate or LIBOR. The Consultant must provide a Parent Company Guarantee and Performance Bond if applicable.

The contract is a cost reimbursable form (Option G) with work ordered on a Task basis. Prices are based on Time Charge for time-based items and lump sums for other items on the Task Schedule. Staff rates and expenses must be provided in Part C2.2. Expenses are limited to those listed; all other costs must be included in staff rates. Payment is assessed monthly between the 25th day of each month. Currency is South African Rand. Interest on late payments is at the prime rate of Standard Bank or LIBOR for other currencies. The Consultant's total liability is limited to the total of the Prices. Delay damages are 0.1% of the contract amount per day. The Consultant must provide a Parent Company Guarantee (Option X4) and a Performance Bond (Option X13) if applicable, and an ASGI-SA Guarantee.

The Consultant must be registered with CIPC (if a company). Must comply with VAT Act and include the Employer's VAT number 4710303126 on invoices. Must maintain B-BBEE status; any change must be notified within 7 days and updated verification certificate submitted within 30 days. If B-BBEE status decreases, the Employer may renegotiate or terminate. Must comply with confidentiality, ethics (no prohibited actions), and insurance requirements. Must provide proof of insurances as per contract. Must comply with asbestos regulations and ensure personnel are entitled to stop work if asbestos is identified. The contract is governed by South African law.

The Consultant must comply with the Occupational Health and Safety Act and Asbestos Regulations. The Employer ensures ambient air conforms to acceptable asbestos standards. The Consultant's personnel may stop work and leave contaminated areas if asbestos is identified. Any asbestos removal is done by a registered contractor at the Employer's expense. The Consultant must provide insurances for liability for death or bodily injury to employees as required by law.

The contract includes provisions for asbestos management and environmental liability insurance. The Employer provides environmental liability insurance as per Insurance Table B. The Consultant must comply with asbestos regulations and the Employer's Asbestos Standard.

The contract is an NEC3 Professional Services Contract (PSC3) with main Option G (Term contract) and secondary Options X1 (Price adjustment for inflation), X2 (Changes in law), X7 (Delay damages), X9 (Transfer of rights), X10 (Employer's Agent), X11 (Termination by Employer), X18 (Limitation of liability), and Z (Additional conditions). Key terms include: law of contract is South African; language is English; period for reply is 2 weeks; retention period is 5 years after completion; delay damages at 0.1% per day; liability limited to total of Prices; end of liability date 5 years after completion; additional conditions Z1-Z14 cover cession, joint ventures, B-BBEE status changes, confidentiality, waiver, tax invoices, compensation events, employer's liability, termination, ethics, insurance, nuclear liability, and asbestos. The Consultant must not cede or assign without consent. Joint ventures are jointly and severally liable. B-BBEE status changes must be notified within 7 days. Confidentiality obligations apply. Ethics clause prohibits coercive, collusive, corrupt, fraudulent, or obstructive actions. Insurance requirements are specified in Tables A and B. Nuclear liability is covered by the Employer. Asbestos management follows the Employer's Standard 32-303.

The document mentions a quality policy statement and quality plan (clause 40.2) but does not provide specific evaluation criteria or scoring method.

The document is a Non-Disclosure Agreement (NDA) that must be signed by the vendor. It does not contain submission instructions for the tender itself. Ensure the NDA is completed and signed by a duly authorized representative.

The document does not specify evaluation criteria. However, as the service is for B-BBEE monitoring and reporting, bidders are likely expected to be accredited B-BBEE verification agencies or have relevant experience in B-BBEE consulting and reporting.

The NDA must be signed by a duly authorized representative of the vendor company. No other compliance requirements are specified in this document.

The agreement includes clauses on: - Entire agreement: supersedes prior agreements. - Amendments: must be in writing and signed by both parties. - Severability: if any provision is invalid, the rest remains. - Notices: deemed received on delivery, 7 business days after posting, or when received by fax. - Interpretation: singular includes plural, etc. - Signatures: both parties must sign with witnesses.

The document does not specify explicit eligibility criteria (e.g., financial, legal, or technical qualifications). However, the supplier must be capable of providing B-BBEE monitoring and reporting services, and must demonstrate the ability to implement a quality management system in line with the CQP requirements. The supplier must also be able to manage sub-suppliers and comply with quality standards. No specific certifications or accreditations are mentioned in the provided content.

The document provides a Contract Quality Plan (CQP) template that the supplier must use to identify and plan for meeting the client's/contract expectations and requirements for quality management. Key points include:

• The CQP must be based on SANS 466:2005 / ISO 10005:2005 guidelines.
• The supplier must define the scope of work, communication channels with Eskom, and an organogram showing roles and responsibilities including QA/QC functions.
• The supplier must list interfacing documents (processes, standards, codes, specifications) and a list of suppliers and sub-suppliers.
• The supplier must describe monitoring of suppliers/sub-suppliers, interface of sub-suppliers with the supplier's QMS, and items to be manufactured/refurbished/purchased.
• The supplier must identify items/activities requiring QCP/ITP, special controls (e.g., welding, NDT), and documented information to be submitted to Eskom.
• The supplier must detail how records will be controlled and retained, concession and non-conformance management, databook management, management of tools/equipment, dealing with customer property, product preservation, identification and traceability, and commissioning/post-delivery activities.
• The CQP must be compiled by a representative from the tenderer (Rev 0 during tender evaluation, Rev 1 after contract signing) and approved by the owner of the organisation.

No specific compliance requirements are stated in the provided content. However, the supplier must adhere to the quality management requirements as per the Contract Quality Plan template, which references SANS 466:2005 / ISO 10005:2005. The supplier must also comply with Eskom's quality expectations and any applicable standards mentioned in the CQP.

Complete and submit the E-Tendering Acknowledgement Form as a returnable document. The form requires: enquiry number, business name/JV, contact person, landline and cellphone numbers, email address, acknowledgment of self-training (via Noddy Guide, video, or clarification meeting), authorized signature, designation, and date.

The E-Tendering Acknowledgement Form must be completed and submitted. It requires: enquiry number, business name/JV, contact person, landline and cellphone numbers, email address, acknowledgment of self-training (via Noddy Guide, video, or clarification meeting), authorized signature, designation, and date.

No specific eligibility criteria are stated in the provided document. However, bidders must be able to operate the e-Tendering solution and likely need to meet Eskom's general supplier requirements (e.g., valid tax clearance, B-BBEE status).

The document is an acknowledgement form for e-Tendering training. Bidders must self-train using the e-Tendering Noddy Guide, video, or clarification meeting, and confirm they can operate the E-Tendering Solution.

No specific compliance requirements are stated in this document. Bidders should refer to the main tender documents for CSD, tax, B-BBEE, CIDB, CIPC, and other registration requirements.

Bidders must provide their own contact details on the form: Contact Person, Tel (landline), Cellphone, E-mail address. No Eskom contact details are provided in this document.

• Closing date: 2026-08-28 at 10:00 AM (as per tender record).
• B-BBEE Improvement Plan due within 30 days of contract signing.
• SDL&I Implementation Schedule due within 28 days after contract award.
• Quarterly SDL&I progress reports required.

• Name of Buyer: Thendo Silimela
• Department: NTCSA
• No email or phone provided in the document.

• Submit your bid before the closing date and time as indicated in the tender documentation.
• Ensure all required returnable documents are included, such as:
• Valid B-BBEE certificate (SANAS accredited) or sworn affidavit/CIPC affidavit (depending on annual revenue).
• Proof of subcontracting agreements (if applicable) and CSD reports for subcontractors.
• Completed SBD 6.2 Declaration Form and Annex C (Local Content Declaration-Summary Schedule) if designated sector applies (not applicable here).
• B-BBEE Improvement Plan must be submitted within 30 days of contract signing.
• SDL&I Implementation Schedule must be completed and returned to SDL&I representative within 28 days after contract award.
• Failure to meet objective criteria may lead to the second-ranked tenderer being recommended for award.

• Preference points will be allocated based on B-BBEE status level and specific goals.
• Tenderers must have a valid B-BBEE certificate or sworn affidavit (depending on annual revenue: ≤R10m EME, ≤R50m QSE, >R50m full certificate).
• Subcontracting at least 30% of contract value to qualifying black-owned EMEs/QSEs or cooperatives is a condition for award.
• B-BBEE improvement milestones are non-negotiable: Level 4 must achieve Level 3 by end of first year; Level 5-8 or non-compliant must achieve Level 4 by end of first year, then improve one level each subsequent year.
• SDL&I objectives (transformation, local procurement, jobs, skills development) do not form part of scoring but become contractual obligations.
• No CIDB or designated sector requirements apply.

• Duration of project: 3 years.
• Scope: Provision of B-BBEE monitoring and reporting services for NTCSA.
• Skills development targets (NTCSA targets):
• Data & Reporting Trainee: 4
• Field Verification Trainee: 4
• Monitoring Trainee: 3
• Trainee Supervisor: 1
• Skills development candidates must be from all provinces, representative of SA demographics, and exclude Eskom employees and registered learners.
• Tenderer bears full cost of skills development; no financial contribution from Eskom.
• Reporting: Quarterly reports using Data Collection Template; NTCSA reviews within 30 days; corrective measures required if obligations not met.

• Skills development must be implemented directly or through supply network; SETA accredited training providers may be approached.
• Tenderers are responsible for total cost of skills development; no financial contribution from Eskom.
• Tenderers should explore SETA grants and SARS tax rebates for skills development.

• Quarterly SDL&I progress reports required using Data Collection Template.
• NTCSA reviews reports within 30 days and notifies in writing if obligations not met.
• Corrective measures must be implemented before next report; otherwise retention clauses invoked.
• SDL&I Implementation Schedule must be completed and returned within 28 days after contract award.

• Price schedule must separate local and imported components for local procurement content calculation.
• Local procurement content target is 100%.

• Local procurement content: Tenderers must separate local and imported components as per Price Schedule; local content target is 100%.
• SDL&I penalty: 2.5% of invoice amount for failure to meet SDL&I obligations.
• Retention: 2.5% of every invoice (excluding VAT) retained as security for SDL&I obligations; released upon receipt of progress reports, fulfilment of obligations, and approved compliance report.

• Valid B-BBEE certificate or sworn affidavit required for preference points and as condition for award.
• B-BBEE certificate requirements based on annual revenue: ≤R10m EME (sworn affidavit), ≤R50m QSE (must comply with QSE scorecard unless 51% black-owned, then sworn affidavit), >R50m (full certificate).
• Subcontracting: Minimum 30% of contract value to qualifying black-owned entities (EME/QSE/cooperative). Proof of subcontract agreements, CSD reports, and subcontractor B-BBEE certificates required.
• Subcontracting limitation: Cannot subcontract more than 25% to an entity with lower B-BBEE status unless it is an EME with capability.
• Sworn affidavits must meet validity requirements (e.g., deponent details, ownership percentages, revenue, status level, commissioner of oath not an employee).
• No CIDB or designated sector requirements.

• Skills development targets: Data & Reporting Trainee (4), Field Verification Trainee (4), Monitoring Trainee (3), Trainee Supervisor (1).
• Candidates must be from all provinces, representative of SA demographics, and exclude Eskom employees and registered learners.
• Tenderer bears full cost; no financial contribution from Eskom.

• No specific health and safety requirements are mentioned in the document. The content provided relates to validity of B-BBEE sworn affidavits, not health and safety.

• Penalty: 2.5% of invoice amount for failure to meet SDL&I obligations.
• Retention: 2.5% of every invoice (excluding VAT) retained as security for SDL&I obligations.
• Retention released upon receipt of SDL&I progress reports, fulfilment of all obligations, and submission of approved compliance report.

• Sworn affidavits must meet validity requirements: deponent details, designation, enterprise name, ownership percentages, revenue, financial year end, B-BBEE status level, empowering supplier status, signature and commissioner of oath details, and commissioner cannot be an employee of the enterprise.

• Preference points are allocated based on specific goals, including B-BBEE status and SDL&I objectives.
• Tenderers must submit a B-BBEE improvement or retention plan within 30 days of contract signing.
• B-BBEE improvement milestones are mandatory: Level 4 to Level 3 within first year; Level 5-8 to Level 4 within first year, then one level improvement each subsequent year.
• SDL&I objectives do not form part of scoring but become contractual obligations.

• Closing date: 2026-08-28 at 10:00:00 (as per tender record).
• No other dates (e.g., briefings, site visits) are mentioned in the document.

• For system problems, contact the buyer responsible for the published tender.
• Automated email from: Eskom E-Tender Document Submission 28 [email protected] (for submission confirmation only).
• No direct contact details (name, phone, address) provided in the document.

• Submit via Eskom eTendering system at https://eTendering.eskom.co.za.
• Access requires a valid CSD number.
• Register on the eTendering portal: complete all fields, use +27 prefix for contact number, fill captcha.
• Verify email via link sent to your email; then login and enter OTP sent to phone/email.
• Select the tender reference number and click 'Create New Submission'.
• Upload documents under correct categories (Technical, Commercial, Finance, etc.).
• File size limit: 500MB per file, 4GB total.
• Finalize submission by clicking 'Finalize Submission' then 'Finalise and Close Submission'.
• After finalization, you will receive an email with submission ID; save it for future reference.
• Ensure all required documents are uploaded before finalizing; incomplete submissions may be disqualified.

To gain access to eTendering portal

1. Open your web browser.
2. Type Eskom Tender Bulletin or Eskom Tender Bulletin (ntcsa.co.za) or Eskom E-Tendering
3. Click on the eTendering icon “ ”
4. eTendering system login page will be displayed:

Fig 1

Registration Form Steps to follow

• Complete all the fields.

• Contact number must start with a Plus prefix e.g +27

• Ensure that you also fill in the captcha picture to validate that you are not a robot.

• Once all columns have been filled click on register button.

• Pop-up message will be displayed asking the registerer to verify the email sent to the provided email address.

• If the email does not come through, click on “Resend Verification Email” button.

• email to be resent,

• Once you have received the email click on link provided on the email.

• Then you will be directed back to etendering site with a login screen displayed, now complete the login with your verified email address and password.

Fig1.1

Fig2a.

Fig2b.

Fig3.

5. Once the email is verified, login using your registered email address and password then the OTP page will be displayed.
6. OTP sent to the registered cell phone number and email address.
7. Insert the otp number then click “Verify OTP” button, to resend OTP click on “Resend OTP” button.
8. Landing page once OTP is verified.
9. Select the preferred “Ref No”
10. A page with the preferred Tender information is displayed before tender documentation can be submitted.
11. Click on “Create New Submission” button to submit required Tender documents.
12. Landing page once clicked on “Create New Submission” button. Take note of the mentioned disclaimers.
13. To submit tender documents, click on “Add file” button.
14. Upload required tender documents by:
15. Giving the file a name
16. Select the listed file type e.g.: Technical, commercial, finance and etc
17. Choose the file you need to upload
18. Then click on “Upload” button, Fig5.

Fig4.

Fig5.

15. Once clicked on “Upload” button, this page will be displayed with the submitted document(s). Continue to submit all the required documents under the correct category, i.e.: Technical should be selected if technical documentation is uploaded and etc. Verify all required documents are uploaded before making ‘Final Submission’ by clicking on ‘Finalize Submission’ button.
16. Click on “Finalize Submission” button. A file size cannot exceed 500MB and a total size of all uploaded files should not exceed 4GB.
17. Once “Finalize Submission” button is clicked the pop-up message confirming the submission will pop-up.
18. Click on “Finalise and Close Submission” button to finalize the submission of documents. If not, all documents were submitted or still wish to add or submit more documents, click on “No, continue adding files” button.
19. Once the submission is finalised the page with all submitted documents will display with the submission and closed time and date timestamp at the bottom.
20. To view submitted tenders, click on “My Submissions” menu option. All your individually submitted tenders will be displayed. If you want to view or verify the submitted documents, click on “View Submission” button.
21. Once the submission process is complete an email with be sent to the submitter with all submitted documents on email, Fig6.This is the final step for the submitter or tenderer.

It is vital to save the email with the submission ID for future enquiry if need be.

--------Originalmessage--------

From:Eskom E-Tender Document Submission 28 [email protected]

Date:Tue,23Aug2022,3:42pm

To:[email protected]

Subject: Response To Submitter

Eskom E-Tender Document Submission 28

Hi Monalisa

You have finalized a new submission with submission id:14 on tender #MPKUS10086PS closing date : 2022-11-30 10:00:00.

Have started the submission from 2022-08-23 14:28:33 and finalized at 2022-08-23 15:42:28

Tender Description:

Award for Provision of Office Cleaning and Janitorial Services at Kusile Power Station Project

Files Submitted:

ID Original Name Title Size Type

38 Test7.pdf testingCom 33141 Commercial

40 Test1.pdf testingTech 33502 Technical

41 Test15.pdf testingFin 33141 Finance

Thanks,

Eskom E-Tender Document Submission 28 Automated Mail

© 2022 Eskom E-Tender Document Submission 28. All rights reserved.

NB: This Email and its contents are subject to the Eskom Holdings SOC Ltd EMAIL LEGAL NOTICE which can be viewed at http://www.eskom.co.za/Pages/Email_Legal_Spam_Disclaimer.aspx

Fig6.

Not specified in the provided document. Typically, for B-BBEE monitoring and reporting services, evaluation may consider technical capability, experience, and B-BBEE status. Refer to the tender advertisement for specific criteria.

• The service involves B-BBEE monitoring and reporting for NTCSA.
• The document is a user manual for the eTendering system, not the technical specification.
• Suppliers must be registered on the eTendering system and have a CSD number.
• The system allows electronic submission of tender documents, replacing physical submission.
• Use supported browsers (recommended: MS Edge).

• Must have a valid CSD number to access the eTendering system.
• Must register on the eTendering portal with accurate company details.
• Ensure contact number uses +27 prefix.
• No other compliance requirements (e.g., tax, B-BBEE certificates) are stated in this document.

• Users can edit registration details (Name, Organization, CSD, cell phone) via 'Edit Registration'.
• Users can reset forgotten passwords via 'Forgot your password' link.
• The system is compatible with most web browsers, but MS Edge is recommended.
• Save the submission confirmation email with submission ID for future reference.

Not specified in the document. The manual only describes the submission process, not evaluation criteria.

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Bidders must achieve a minimum threshold of 70% for Technical/Functionality to proceed to the next evaluation phase.

• Technical/Functionality (70% threshold required): Experience in SDL&I monitoring, SAP reporting capability, methodology, and team expertise.
• B-BBEE / Preferential Procurement Assessment (as per NTCSA policy).
• Commercial Evaluation: Pricing and cost competitiveness.
• Financial Capacity Assessment: Financial statements, liquidity, and sustainability.
• Implementation timeline: Appointment process follows NTCSA procurement procedures with expedited timelines to ensure continuity of monitoring activities and protection of localisation value during TDP rollout.

Scope of Work:

• Monitor, verify, and report on Supplier Development and Localisation (SDL&I) initiatives embedded in contracts.
• Objective: Ensure contractual compliance, accurate reporting, governance integrity, and measurable socio-economic impact.
• Monitor and report on the following contractual obligations:
• Skills Development: Track number and type of skills developed, accredited training, and beneficiary records.
• Job Creation: Monitor direct and indirect employment created through contracts.
• Subcontracting: Track subcontracting spend and compliance with contractual targets.
• Local Content: Verify and report local spend in line with designated sector requirements.
• Preferential Procurement: Monitor B-BBEE aligned procurement spend.
• National Industrial Participation Programme (NIPP) obligations.
• Compliance with DTIC designated sector requirements.
• Management of 2.5% retention linked to SDL&I performance milestones.

Support Environments:

• Commodity Sourcing
• Project Delivery
• Tactical Coastal
• Tactical Inland
• Operations and Maintenance

Resource Requirements (minimum):

• Programme Director: 1
• Programme Lead: 1
• Data & Reporting Analysts: 5
• Field Verification Officers: 5
• Monitoring Specialists: 5
• Total: 17

Monitoring Framework:

• Process includes contract handover from Execution Support, baseline target confirmation, monthly/quarterly tracking, verification of supporting documentation, site audits where necessary, and formal performance reporting.
• Ensure SDL&I targets are contractually embedded in all relevant contracts.
• Capture performance data in SAP and internal tracking systems.
• Verify supporting documentation prior to release of 2.5% retention.
• Provide compliance dashboards and executive-level reports.
• Escalate non-compliance and recommend corrective measures.

Governance & Systems Integration:

• All monitored data must be contractually enforceable, auditable, and integrated into SAP and NTCSA reporting systems.
• Service provider must ensure data integrity, traceability, and audit readiness at all times.

Expected Outputs:

• Monthly compliance reports
• Quarterly executive dashboards
• Annual consolidated impact report
• Retention release verification reports
• Audit-ready compliance files

Methodology and approach:

• Monthly compliance reports
• Quarterly executive dashboards
• Annual consolidated impact report
• Retention release verification reports
• Audit-ready compliance files
• Evaluation criteria: minimum 70% technical/functionality threshold, experience in SDL&I monitoring, SAP reporting capability, methodology, and team expertise.

Key personnel qualifications:

• Programme Director: Provides strategic oversight and ensures overall compliance, performance, and delivery of monitoring outcomes against organisational objectives.
• Programme Lead: Manages day-to-day monitoring activities, tracks performance against targets, and ensures accurate reporting and verification of project outcomes.
• Additional roles: Monitoring & Compliance Specialists, Data & Reporting Analysts, Field Verification Officers.

Quality management requirements:

• Ensure data integrity, traceability, and audit readiness at all times.
• Field Verification Officers to conduct site inspections and audit support as required.

Minimum functionality/qualifying score: 70%

• B-BBEE / Preferential Procurement assessment as per NTCSA policy.
• Compliance with DTIC designated sector requirements.
• Management of 2.5% retention linked to SDL&I performance milestones.
• Ensure data integrity, traceability, and audit readiness.

Evaluation criteria:

• Minimum 70% threshold for Technical/Functionality to proceed.
• Technical/Functionality includes experience in SDL&I monitoring, SAP reporting capability, methodology, and team expertise.
• B-BBEE / Preferential Procurement assessment as per NTCSA policy.
• Commercial evaluation: pricing and cost competitiveness.
• Financial capacity assessment: financial statements, liquidity, and sustainability.
• Implementation timeline: expedited to ensure continuity of monitoring activities and protection of localisation value during TDP rollout.

The document lists the Eskom representative as Sithelwa Mdlalo, with the date issued 27.05.2027. No other contact details are provided.

Returnable documents must be submitted as per the tender requirements. The document lists specific quality returnables that must be completed and signed, including Form A. Ensure all required sections are filled and signed before submission.

The returnable documents include:

• Form A completed and signed (required)
• Additional requirements as per scope of work (if applicable)
• All sections A to E must be addressed with documented evidence.

The evaluation will assess the bidder's Quality Management System (QMS) against the following categories:

• Section A: QMS requirements per ISO 9001 (score option 2, total 7 points)
• Section B: Evidence of QMS in operation (2 points)
• Section C: Draft Contract Quality Plan (1 point)
• Section D: Quality Control Plan (0 points, marked N/A)
• Section E: User-defined additional requirements including Form A (2 points)

Total possible score: 12 points. Bidders must provide documented evidence for each section to be evaluated.

The scope of work is the provision of B-BBEE monitoring and reporting services for NTCSA. The document focuses on quality requirements, including:

• Documented QMS (ISO 9001 compliant or certified)
• Quality policy and objectives approved by top management
• Control of documented information (Clause 7.5)
• Control of nonconforming outputs (Clause 8.7)
• Nonconformity and corrective action (Clause 10.2)
• Internal audit (Clause 9.2)
• Defined roles, responsibilities, and authorities (organization chart and responsibility matrix)
• Control of externally provided processes, products, and services (Clause 8.4)
• Draft Contract Quality Plan specific to the scope of work
• Quality Control Plan (QCP/Checklist/ITP) as per scope of works

No specific compliance requirements are stated in the provided document. However, bidders must have a documented QMS that is either certified or compliant with ISO 9001.

The evaluation criteria are based on the following sections:

• Section A: QMS requirements (7 points) – includes QMS manual, quality policy, quality objectives, control of documented information, control of nonconforming outputs, nonconformity and corrective action, and internal audit.
• Section B: Evidence of QMS in operation (2 points) – includes defined roles, responsibilities, and authorities (organization chart and responsibility matrix) and control of externally provided processes.
• Section C: Draft Contract Quality Plan (1 point) – must be specific to the scope of work.
• Section D: Quality Control Plan (0 points) – marked as N/A.
• Section E: User-defined additional requirements (2 points) – includes Form A completed and signed, and other requirements as per scope.

Total score: 12 points. Bidders must provide all required documentation to score points.

Eskom's Quality Representative: Sithelwa Mdlalo, Snr Adv Quality Assurance, dated 26.05.2026. No other contact details provided.

Complete and sign the Quality Form A (Template Identifier 240-43921804 Rev 3) to acknowledge and accept Eskom Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 Standard. The form must be returned as part of the tender submission. Ensure all applicable clauses are marked with an 'X' and non-applicable ones with '-'. Only one category (Category 3) must be selected. Indicate whether a site assessment is applicable.

The tenderer must comply with Eskom's quality requirements and ISO 9001 standards. The selected pre-contract award category is Category 3, which may involve a site assessment. The tenderer must complete and sign the form to indicate acceptance. Post-contract award requirements include contract execution, supplier quality performance monitoring, quality audits, and management of nonconformities.

The tenderer must comply with Eskom's Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 Standard. The selected category is Category 3 (refer to clause 3.5 of the specification). The tenderer must indicate whether a site assessment is applicable. Post-contract award requirements include contract execution, supplier quality performance monitoring, Eskom rights of access and information, preservation, quality audits, management of nonconformities, and special processes.

The tenderer must align with ISO 9001 clauses: Context of the Organisation, Leadership, Planning, Support, Operation, Performance Evaluations, and Improvement. Quality principles include Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence-based decision making, and Relationship Management.

The tenderer must select only one applicable category for pre-contract award quality requirements. Category 3 is selected. Post-contract award requirements include contract execution and supplier quality performance monitoring.

No specific compliance requirements are stated in the document. However, the tenderer must accept Eskom's quality requirements and ISO 9001 standards.

The tenderer must comply with Eskom's quality requirements and ISO 9001 standards. Pre-contract award quality requirements apply. Post-contract award requirements include contract execution, supplier quality performance monitoring, and quality audits. The tenderer must complete and sign the form to indicate acceptance.

• NTCSA Representative: identified in the enquiry document; all communication must be directed to this representative only.
• Submission address: as stated in the Tender Data (not provided in the source document).
• No specific email or phone numbers are provided in the source document.

• Submit a complete original tender in paper form plus one (1) complete copy of the original tender, also in paper form, by the closing date and time.
• If an original tender or a copy is not submitted at all, the tenderer will be disqualified.
• Package the original and copy as separate envelopes marked "ORIGINAL" and "COPY". If an electronic copy is required, package it separately and mark "ELECTRONIC COPY".
• Seal the separate packages together in an outer package marked "Confidential" with the NTCSA address, Invitation to Tender number, tenderer's name, physical address, email, and contact telephone number of the authorised signatory.
• Tenders must be submitted in English, completed in ink (not pencil), and signed by a person duly authorised to sign on behalf of the tenderer.
• Complete and submit the Acknowledgement Form, clearly stating whether the tender is for the whole or part of the works/services/supply.
• Return all mandatory tender returnables by the tender submission deadline. All documents must be fully completed and valid for the entire tender validity period.
• Late tenders will not be accepted. Proof of posting or courier delivery does not equal proof of delivery.
• NTCSA employees are not permitted to deposit tenders on behalf of tenderers.
• Do not make alterations or additions to tender documents except to correct errors; initial all corrections. Do not use correction fluid or tape.
• Alternative tenders are only allowed if a main tender is also submitted and if permitted by the Enquiry.
• If an agent submits on behalf of a principal, submit an authenticated copy of the authority to act as agent.
• Tenders must be held valid for acceptance within the validity period stated in the Tender Data; extend if requested by NTCSA.
• All communication with NTCSA must be in writing, in English, and directed only to the NTCSA Representative.
• Check the NTCSA Tender Bulletin and NT e-Tender Portal regularly for addenda and clarifications.

• Tenderers must meet the eligibility criteria stated in the Tender Data, including not being under any restriction to do business with NTCSA or State-Owned Companies.
• Basic compliance: failure to meet basic compliance requirements renders the tender non-responsive.
• Mandatory returnables: failure to include mandatory documents or information by the required deadlines leads to disqualification.
• Designated materials: failure to meet stipulated requirements for designated materials results in disqualification.
• Functionality: if functionality is a criterion, tenderers will be scored and must meet the minimum threshold stated in the Tender Data to proceed.
• Financial analysis: NTCSA will assess the financial risk of doing business with the tenderer; if risk is too high and no mitigating factors exist, the tenderer will not be considered for award.
• Price evaluation: Price is evaluated per criteria in the Tender Data, considering factors such as CPA, FOREX, commodity increases, discounts, NPV, and forecasted invoicing rates.
• Specific Goals: scored with reference to supporting documentation; failure to meet Specific Goals or submit proof by closing date results in zero points for Specific Goals within the 90/10 or 80/20 allocation, but not disqualification if otherwise acceptable.
• Ranking: NTCSA adds scores for Pricing and Specific Goals and ranks tenders from highest to lowest.
• Objective criteria: contract may be awarded to a tenderer that did not score highest only in accordance with Section 2(1)(f) of PPPFA, if stipulated in the Enquiry. Functionality and B-BBEE scorecard elements may not be used as Objective Criteria.
• Reverse e-auction: if used, tenderers must submit a complete tender without prices; prices included will not be considered.
• Arithmetical errors: NTCSA checks responsive tenders; if discrepancies, the amount in words prevails. Errors in unit rates, line-item totals, or additions are corrected per rules; failure to accept corrections leads to rejection.
• Misrepresentation or falsification of information leads to disqualification and reporting to the B-BBEE Commission.

• NTCSA will not compensate tenderers for costs incurred in preparing and submitting tenders, including testing to demonstrate satisfaction of evaluation criteria.
• Tenderers must check enquiry documents on receipt and notify NTCSA representative of any discrepancies or omitted documents.
• Acknowledgement Form must be completed and submitted, stating whether tender is for whole or part of works/services/supply.
• Mandatory tender returnables must be returned by submission deadline; all documents must be fully completed and valid for the entire tender validity period.
• Submit complete original tender plus one copy in paper form; failure to submit either results in disqualification.

• Include all duties, taxes (including VAT), and levies in rates and prices, applicable 14 days prior to closing.
• Rates and prices are fixed for the contract duration, not subject to adjustment except as provided in the Enquiry.
• State prices in South African Rand unless instructed otherwise; submit per exchange rate and base date stipulated.
• Insurance: NTCSA may not provide full cover; seek qualified advice.
• Cataloguing: if required, include a line item for cataloguing in the Pricing Schedule; NTCSA will pay.
• Arithmetical errors: NTCSA checks responsive tenders; amount in words prevails over figures. Errors corrected per rules; failure to accept corrections leads to rejection.
• Price evaluation considers CPA, FOREX, commodity increases, discounts, NPV, and forecasted invoicing rates.
• Specific Goals: if not met or proof not submitted by closing, score zero points for Specific Goals within 90/10 or 80/20 allocation.
• Ranking: Pricing and Specific Goals scores added; highest ranked.
• Objective criteria: may be used only per Section 2(1)(f) of PPPFA; functionality and B-BBEE scorecard elements not allowed.

• Include in rates, prices, and tendered total all duties, taxes (including VAT), and other levies payable by the tenderer if successful, applicable 14 days prior to closing date.
• Provide rates and prices fixed for the duration of the contract, not subject to price adjustment except as provided in the Enquiry.
• State rates and prices in South African Rand unless instructed otherwise; submit prices in Rands per exchange rate and base date stipulated.
• Insurance: NTCSA may not provide full cover; seek qualified advice.
• Performance security: if required, select a minimum of two (2) financial institutions from the NTCSA-approved list.
• Cataloguing: if required, include a line item for cataloguing in the Pricing Schedule; NTCSA will pay for cataloguing.
• Arithmetical errors: NTCSA will check and correct errors; the amount in words prevails over figures. Corrections follow specific rules; failure to accept corrections leads to rejection.
• Financial analysis: NTCSA will assess financial risk; if risk is too high and no mitigating factors, tenderer will not be considered.

• Must be registered on the Central Supplier Database (CSD) (implied by NTCSA procurement requirements; not explicitly stated in source).
• Must comply with B-BBEE requirements; provide valid B-BBEE certificate or affidavit; fraud or fronting reported to B-BBEE Commission.
• Must comply with PPPFA Regulations and applicable National Treasury Instruction Notes.
• Must comply with COIDA and OHS Act.
• Must comply with NTCSA's SHEQ requirements and provide proof of SHEQ systems, policies, and capabilities.
• CIDB grading: if stipulated in Tender Data, must be registered with CIDB at closing date or be capable of being registered within 21 working days from closing.
• Contract Skills Development Goals (CSDG): if contract is R5 million or more (for service contracts) or CIDB grade 7 or higher (for construction), must achieve CSDG per CIDB Standard.
• Contract Participation Goals (CPG): for construction works contracts in GB and CE classes, with minimum duration of 6 months and at least 25% subcontracting in specified CIDB classes, must achieve CPG.
• Must not be under any restriction to do business with NTCSA or State-Owned Companies.
• Must not misrepresent or falsify any information, certificate, affidavit, or document.
• If agent submits on behalf of principal, provide authenticated copy of authority to act as agent.

• If an agent submits on behalf of a principal, an authenticated copy of authority to act as agent must be submitted.
• Comply with relevant legislation: National Treasury Instruction Notes, CIDB Regulations, PPPFA Regulations, B-BBEE Codes, COIDA, OHS Act, and NTCSA's SHEQ requirements.
• Provide proof of safety, health, environmental, and quality (SHEQ) systems, policies, and capabilities to NTCSA's satisfaction at the stipulated deadline; all costs and personnel associated with SHEQ must be reflected in the tender.
• CIDB grading: if stipulated, must be registered or capable of being registered within 21 working days from closing.
• Contract Skills Development Goals (CSDG): if applicable (contract R5m+ for services or CIDB grade 7+ for construction), must achieve CSDG per CIDB Standard.
• Contract Participation Goals (CPG): for construction works contracts in GB and CE classes with min 6 months duration and at least 25% subcontracting in specified CIDB classes, must achieve CPG.
• Misrepresentation or falsification leads to disqualification and reporting to B-BBEE Commission.
• NTCSA will respond to clarification requests before closing; responses published to all tenderers.
• Addenda may be issued; tenderers must check NTCSA Tender Bulletin and NT e-Tender Portal regularly.
• Late tenders returned unopened; tenders opened in presence of tenderers' representatives.
• NTCSA will not disclose evaluation information until after award.
• Tenders may be rejected for influence, collusion, bid rigging, or fraud.
• Clarification may be sought on unclear matters; mandatory returnables not requested after closing.

• NTCSA and its representatives are not liable for any losses, claims, or damages arising from participation in the tender or from amendment, termination, or suspension of the process.
• NTCSA reserves the right to enter into mandated negotiations with selected tenderers per approved procurement policies.
• Tender validity: tender must be held valid for acceptance within the validity period; may be extended upon request; failure to extend leads to exclusion.
• Confidentiality: all matters arising in connection with the procurement are confidential; documents provided may only be used for preparing and submitting the tender.
• Standardised specifications: tenderers must obtain and familiarise themselves with latest revisions of documents incorporated by reference.
• Site visit/clarification meeting: if compulsory, attendance is mandatory; failure results in disqualification.
• Clarification: requests must be in writing to NTCSA Representative; responses published on advertising platforms.
• Performance security: if required, select at least two financial institutions from NTCSA-approved list.

• Tenderers must return mandatory tender returnables by the submission deadline for evaluation.
• Functionality: if a criterion, scored against functionality criteria; must meet minimum threshold to proceed.
• Financial analysis: NTCSA assesses financial risk; mitigating factors may be required; if risk too high, tenderer not considered.
• Price evaluation: per Tender Data criteria, considering CPA, FOREX, commodity increases, discounts, NPV, and forecasted invoicing.
• Specific Goals: scored with supporting documentation; failure to meet or submit proof results in zero points for Specific Goals within 90/10 or 80/20 allocation.
• Ranking: Pricing and Specific Goals scores added; highest ranked.
• Objective criteria: may be used only per Section 2(1)(f) of PPPFA; functionality and B-BBEE scorecard elements not allowed.
• Reverse e-auction: if used, tender must be submitted without prices; prices included will not be considered.
• SHEQ requirements must be met and reflected in tender.

Non-compulsory clarification meeting: 17 August 2026, 12h00-13h00, via Microsoft Teams. Link: https://teams.microsoft.com/meet/332729247473924?p=tvYLyiDa8dliJTZzEs. Meeting ID: 332 729 247 473 924. Passcode: FQ93FV6Q.

NTCSA Representative: Thendo Silimela, Tel: 011 800 8269, Email: [email protected]. 1st Escalation: Procurement Manager Jabu Nkgapele, Email: [email protected]. 2nd Escalation: Middle Manager Vongani Hlungwani, Email: [email protected].

Submit electronically via Eskom E-tendering site before closing date and time. Late tenders will not be accepted. Ensure all required returnables are completed, signed where required, and uploaded. Disqualifiable returnables must be submitted by closing; non-disqualifiable returnables may be requested within 5 working days if missing. Returnables required for evaluation must be submitted at closing or score zero. Upload size per document is 500 MB, total submission limited to 4 GB. Tender validity period is 120 days from closing. No public opening; tenders downloaded electronically. Alternative tenders not allowed. Clarification queries must be submitted 5 working days before closing.

Returnables required at closing (disqualifiable): Authorisation Form (Annexure A), Acknowledgement Form (B), Tenderer's Particulars (C), Integrity Declaration Form (D), CPA Requirements for Local Goods/Services (E), SBD 1, SBD 6.1 Preference Points Claim Form (I). Non-disqualifiable: SBD 4 Bidders Disclosure (J). For evaluation: Specific Goals proof. Additional for JV: letter of intent, JV agreement, single bank account confirmation. Also: Tax clearance, CSD registration, COIDA, Quality and Environmental documentation, Audited financial statements, Functionality/Technical requirements.

Functionality (technical) evaluation with minimum threshold of 75% - bidders below threshold are disqualified. Criteria: 1) Experience in Monitoring & Reporting of SDL&I, Localisation, Preferential Procurement, or Industrial Participation (30%) - scored based on reference letters (0 for none, 50 for one, 80 for two, 100 for three or more). 2) Years of experience in compliance monitoring, contract governance, SAP reporting, or localisation tracking (30%) - scored based on company profile (0 for <2 years, 50 for 2-5, 80 for 5-8, 100 for >8). 3) Execution Methodology for Monitoring, Verification, Retention Management (2.5%), SAP Integration and Executive Reporting (40%) - scored based on method statement completeness. Price evaluation: prices inclusive of VAT, corrected for arithmetical errors, excluding contingencies, adjusted for variations, NPV comparison, unconditional discounts considered. Prices scored out of 80/90 points. B-BBEE status scored out of 20/10 points per PPPFA. Total score = price + B-BBEE points. Ranking from highest to lowest. NTCSA reserves right to negotiate under certain conditions.

Scope: Provision of B-BBEE monitoring and reporting services for NTCSA. Key requirements: - Experience in monitoring and reporting of SDL&I, Localisation, Preferential Procurement, or Industrial Participation programmes. - Capability to integrate reporting outputs into SAP and produce executive-level dashboards. - Methodology must cover contract handover, target baseline confirmation, data collection & verification, SAP capture & dashboard reporting, retention release verification, audit readiness & escalation procedures, resource plan & governance structure. - Quality management system documentation required (QMS manual, quality policy, objectives, control of documented information, etc.). - Environmental management system documentation required (EMS manual, environmental policy, objectives, roles, etc.). - Due diligence/financial analysis: audited financial statements for previous 18 months (or last year if not available). Start-ups within last 12 months exempt but must provide first year statements if awarded.

Provide detailed method statement covering: contract handover, target baseline confirmation, data collection & verification, SAP capture & dashboard reporting, retention release verification, audit readiness & escalation procedures, resource plan & governance structure.

Provide reference letters on official letterhead confirming scope, duration, contact details, and contract/order reference numbers. Company profile must show years of experience and projects aligned to monitoring and reporting of localisation or supplier development initiatives.

Submit QMS Manual or document defining QMS scope. Include quality policy, objectives, control of documented information, nonconforming outputs, nonconformity and corrective action, internal audit, roles/responsibilities, control of externally provided processes. Draft project quality plan with QA deliverables. Form A completed and signed.

Complete and submit the Pricing Schedule/BOQ as provided. Prices evaluated inclusive of VAT, corrected for arithmetical errors, scored out of 80/90 points.

Pricing Schedule/BOQ to be submitted. Prices evaluated inclusive of VAT, corrected for arithmetical errors, excluding contingencies, adjusted for variations, NPV comparison. Unconditional discounts considered; conditional discounts not considered for evaluation but applied at payment. Prices scored out of 80/90 points. Payment terms: NTCSA pays within 30 days for contracts below R50 million (incl. VAT), within 60 days for contracts above R50 million. SDL&I retention: 2.5% of every invoice (excl. VAT) retained as security for SDL&I obligations, released upon progress reports, fulfilment of obligations, and approved compliance report. No performance security required.

Mandatory: Proof of valid CSD registration. Tax clearance: certified copy required for foreign tenderers with SA footprint not on CSD, and local tenderers not providing SARS e-filing PIN. Foreign suppliers with no SA footprint complete SBD1 but no tax proof required. B-BBEE: valid certificate from SANAS accredited agency, sworn affidavit, or CIPC affidavit. Specific goals: B-BBEE status level points per PPPFA (Level 1=20/10, 2=18/9, 3=14/6, 4=12/5, 5=8/4, 6=6/3, 7=4/2, 8=2/1, Non-compliant=0). Employment Equity Act compliance for designated employers (SA tenderers). COIDA certificate of good standing or proof of application (SA tenderers). Quality and environmental documentation as per technical specs. Security screening by SSA for successful suppliers (company profile, CIPC docs, ID copies). Eligibility: no sanctions, no conflict of interest, not restricted by National Treasury, not on Tender Defaulters list, no 100% subcontracting, not flagged suppliers. JV must have agreement with joint and several liability, single bank account, operate as single entity.

B-BBEE requirements: Valid certificate from SANAS accredited agency, sworn affidavit, or CIPC affidavit. Local Procurement Content target 100%. Job opportunities: propose types and numbers of jobs created/retained. Skills development: propose numbers for categories: Data & Reporting Trainee (4), Field Verification Trainee (4), Monitoring Trainee (3), Trainee Supervisor (1). SDL&I retention: 2.5% of each invoice retained until obligations fulfilled.

Submit COIDA certificate of good standing or proof of application from Compensation Fund or licensed insurer (South African tenderers only).

Submit EMS Manual or document defining EMS scope. Include environmental policy signed by CEO/MD, project environmental objectives, roles/responsibilities, interested parties, communication, nonconformity and corrective action, emergency preparedness, performance evaluation, internal audit, management review, compliance obligations, and environmental requirements proforma.

Contract conditions: NEC3 Professional Service Contract. Payment terms: 30 days for contracts <R50m, 60 days for >R50m. NTCSA may negotiate if prices not market-related. Subcontracting with subsidiaries discouraged and must be declared. Contractual requirements (CSD, financial sustainability, SSA screening, quality, environmental) assessed post-evaluation; failure may lead to non-responsiveness.

Eligibility: Must not be under restriction to do business with NTCSA or SOCs. Ineligible if: nationality of sanctioned country, submitting more than one tender, JV without joint and several liability, conflict of interest, signed by non-authorised person, restricted by National Treasury, on Tender Defaulters list, subcontracting 100% of scope, or flagged supplier. Must meet all mandatory returnables.

Functionality threshold 75%. Criteria: Experience (30%), Years of experience (30%), Methodology (40%). Price scored out of 80/90. B-BBEE points per PPPFA. Total = price + B-BBEE. Ranking highest to lowest. NTCSA may negotiate under certain conditions.

The document does not specify general eligibility criteria (e.g., B-BBEE status, financial capacity, or technical experience). However, applicants must be able to comply with Eskom's environmental standards and legal requirements. The tender is specifically for B-BBEE monitoring and reporting services, so relevant expertise in B-BBEE compliance and reporting is implied. No explicit evaluation scoring or minimum thresholds are provided in the given content.

No specific requirements found in the provided content. However, the tender is for B-BBEE monitoring and reporting services, so bidders should be prepared to demonstrate relevant B-BBEE expertise and compliance with Eskom's environmental requirements as detailed in the technical specifications.