Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Issuing Organization
Joe Gqabi - Economic Development Agency (Jogeda)Location
National
Closing Date
15 May 2026
Documents available on tender detail page
Tender Type
Request for Bid(Open-Tender)
Delivery Location
27 Dan Pienaar Avenue - Springs - Aliwal North - 9750
Organization Type
GOVERNMENT
Published
14 Apr 2026
OCDS Reference
ocds-9t57fa-153642
The joe gqabi economic development agency (jogeda) invites bids for a 3-year managed ICT services contract to ensure the availability, reliability, and security of its ICT systems. The tender targets experienced service providers capable of delivering comprehensive ICT support, including infrastructure, network, desktop, telephony, and governance services, with a focus on public sector compliance and business continuity.
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Date & Time
Friday, 15 May 2026 - 11:00
Venue
null
Categories
Request for Bid(Open-Tender)
27 Dan Pienaar Avenue - Springs - Aliwal North - 9750
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Recommended Certifications
Having these can improve your winning chances: IITPSA Membership, ISO 27001 (Information Security Management), ISO 20000 (IT Service Management), CISSP
AI Document Analysis Stages
Review in progress
The information shown on this card is preliminary. Our procurement team is currently finalising the submission guidelines, evaluation criteria, technical specifications, financial requirements, and compliance sections so you have a clean, bid-ready summary to work from. Document being finalised: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdf. You don’t need to refresh — this page will pick up the updated review automatically.
14 Apr
2026
Tender Published
Tender was published
15 May
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdf
The Joe Gqabi Economic Development Agency (JoGEDA) is inviting bids for the provision of managed ICT services for a 3-year period. The scope includes server room and infrastructure management, network support, desktop/end-user support, telephony, corporate messaging, ICT governance, and website hosting.
To download these documents and access AI-powered analysis, visit the main tender page.
Organization
Joe Gqabi - Economic Development Agency (Jogeda)Contact Person
Sive Mgoloza
Phone
+27 51 023 0600
Matched by category & region
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Important Dates
Source: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdfClosing date: 15 May 2026 at 11H00. Bid validity period: 120 days from closing date. Written queries deadline: 11 May 2026 (email to [email protected]). No briefing session.
Contact Information
Source: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdfSCM Unit Contact: S. Mgoloza. Email: [email protected]. Phone: 051 023 0600. Submission address: JoGEDA Tender Box, 27 Dan Pienaar Avenue, Springs, Aliwal North, 9750. Technical enquiries: Same contact as SCM.
Submission Guidelines
Source: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdfSubmit bids in a sealed envelope to the tender box at: JoGEDA, No. 27 Dan Pienaar Avenue, Springs, Aliwal North, 9750. Deadline: 15 May 2026 at 11H00. No faxed, emailed, or late submissions accepted. \n\nRequired documents (originals, signed in ink):\n- Completed MBD 1 (Invitation to Bid) and all forms in Part 5.\n- Tax Clearance Status (TCS) PIN or CSD number on cover page.\n- CSD registration report (proof of registration).\n- Certified Microsoft Partner and Cisco certificates (copies).\n- Company registration documents and directors’ ID copies.\n- Proof of address (municipal account <90 days, clearance certificate, lease agreement + affidavit, or councilor letter + affidavit for village residents).\n- Declaration of Interest (MBD 4).\n- Preference Points Claim Form (MBD 6.1).\n- Declaration of past SCM practices (MBD 8).\n- Certificate of Independent Bid Determination (MBD 9).\n- B-BBEE certificate (original or certified copy).\n- POPIA compliance form (Annexure A).\n- Authority to sign the bid.\n- Joint Venture/Consortium agreement (if applicable).\n\nDisqualification risks: Incomplete submissions, unsigned forms, photocopied signatures, or missing mandatory documents.
Evaluation Criteria
Source: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdfEvaluation follows the PPPFA (2000) and 2022 regulations using the 80/20 preference point system.\n\nFunctionality (100 points, minimum 60 required to qualify):\n- Company experience (50 points): Proof of 1–5 completed relevant ICT projects for public entities/government in the last 5 years (10–50 points).\n- Professional team expertise (40 points):\n
Technical Specifications
Source: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdfScope: 3-year managed ICT services contract for JoGEDA.\n\nServices required:\n- Server Room & Infrastructure: Hardware/software support, monitoring, backup, disaster recovery (DRP), business continuity planning, and testing.\n- Network Management: LAN/WAN/Wi-Fi support, firewall/router/switch configuration, VPN, redundant connectivity (fiber + failover), DHCP/DNS integration.\n- Desktop & End-User Support: On-site/remote support, patch management, endpoint protection, user access control, IMAC requests.\n- Telephony & Unified Communications: IP telephony support, PABX migration strategy, mobile device sync.\n- Corporate Messaging: Email hosting (Exchange Online), Microsoft 365 (Teams, SharePoint, OneDrive), SPF/DKIM/DMARC compliance, archiving.\n- ICT Governance: ITIL/COBIT/ISO 27001 alignment, IT strategic planning, risk register, POPIA/Cybercrimes Act compliance, audit support.\n- Website Hosting: Hosting, backup, security, CMS support, performance monitoring.\n- Capacity Building: User training, skills transfer, ICT asset register management.\n\nOut of scope: Printing services, hardware/software procurement, end-of-life equipment replacement (recommendations only).\n\nExpected outcomes: Secure/reliable ICT environment, minimal downtime, updated IT risk profile, improved user experience, strategic ICT advice.\n\nService provider requirements:\n- Proven experience with public entities/medium-large organizations.\n- Certified staff (Microsoft, Cisco, ITIL, cybersecurity).\n- 24/7 support with dedicated helpdesk.\n- DRP and IT audit expertise.\n\nResponse times:\n- Telephonic/email requests: 2 hours.\n- Meeting attendance: 2 days.\n- After-hours/emergency: 30 minutes.\n- Remote support: Immediate.
Financial Requirements
Source: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdfPricing must be submitted in the provided schedule (Section A: Transition Cost, Section B: Monthly Cost, Section C: Ad-Hoc/On-Call Support).\n\nRequirements:\n- Ceiling price for total estimated time (36 months), including all taxes (VAT, PAYE, income tax, UIF, SDL).\n- Monthly invoicing with signed job cards. Payments within 30 days of invoice submission.\n- Prices must be stated excluding and including VAT.\n- Include all delivery costs, support, travel, and escalation (CPI-based).\n- Bid validity: 90 days from closing date.\n- Probationary period: First 12 months, extendable for 24 months.\n\nPricing schedule breakdown:\n- Transition: Takeover, documentation, offsite/cloud DR, POPIA, cybersecurity, risk register setup.\n- Monthly: Server/network/desktop support, telephony, messaging, governance, website hosting, capacity building.\n- Ad-hoc: Standard/after-hours technician rates, senior engineer rates.\n- Contingencies: 15% included.
Compliance Requirements
Source: PROVISION OF MANAGED ICT SERVICES_JoGEDA_SCM_07_2025_26.pdfMandatory compliance:\n- Tax Compliance: TCS PIN or CSD number (must be on cover page). Each consortium/JV member must submit separate TCS/PIN/CSD.\n- CSD Registration: Must be registered on Central Supplier Database (https://secure.csd.gov.za). Submit proof of registration.\n- B-BBEE: Original or certified copy of B-BBEE certificate. Consolidated certificate required for consortia/JVs.\n- POPIA Compliance: Signed consent form (Annexure A).\n- Municipal Rates: Proof of no arrears >3 months (municipal account/clearance certificate/lease + owner confirmation/Revenue Office letter).\n- Company Registration: CIPC documents and directors’ IDs.\n- Declarations:\n
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
27 Dan Pienaar Ave, Srings, Maletswai, 9750, South Africa
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
12 Jul 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Key Personnel
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Explore Our BlogMedian Estimate
R 1 322 499
Range
Based on 25 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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