Security guard services framework agreement – kwazulu-natal (SENT/039/2026-27)

Closing date: 17 November 2026 at 12:00

Compulsory briefing session: 30 October 2026 at 10:00 (note: document states 10:00pm, likely a typo; treat as 10:00) via Microsoft Teams. Bidders must request participation by email to [email protected] before end of business on 29 October 2026. Non-attendance or failure to sign attendance register disqualifies the bidder.

Bidding procedure enquiries:

• Contact: Norman / Amukelani / Nosipho
• Telephone: +27 11 471 4579 / 4443
• Email: [email protected]

Technical enquiries:

• Contact: Norman / Amukelani / Nosipho
• Telephone: +27 11 471 4443 / 4579
• Email: [email protected]

Submission address: Sentech Offices, Octave Road, Radiokop Ext 3, Honeydew, Johannesburg (tender box).

Submission method: electronic via the Sentech eTender Portal (file size limit 30MB) or by hand into the tender box at Sentech Offices, Octave Road, Radiokop Ext 3, Honeydew, Johannesburg. Manual deposits only during working hours (08:30-15:30). No late, telegraphic, telephonic, telex, facsimile or email bids accepted.

Two-envelope system: Envelope One (Technical Proposal) must contain the original technical proposal plus a soft copy (single PDF on USB/CD), with no financial information. Envelope Two (Financial Proposal) must contain the original financial proposal (Contract Data and pricing schedule/schedule of rates) plus one copy and a soft copy (single PDF). Place both sealed envelopes into one outer envelope marked: For Attention: Head of Supply Chain Management, Bid Reference No., Technical and Financial Proposals, closing date and time, bidder's name and address. Combining technical and financial information leads to automatic disqualification.

Returnable documents (all must be completed, signed and returned; failure may render the bid non-responsive):

• SBD 1 (Notice and Invitation to Bid): signed cover page with bidder details.
• SBD 4 (Declaration of Interest): discloses any connection to state employees.
• SBD 5 (National Industrial Participation Programme): NIPP declaration.
• SBD 6.1 (Preference Points Claim Form): claims B-BBEE preference points.
• SBD 6.2 (Declaration for Local Production and Content): if applicable.
• Tender Data: completed and signed.
• Contract Data: completed and signed (in financial envelope).
• Valid and original tax clearance certificate (or TCS PIN / CSD number).
• B-BBEE certificate.
• Resolution of Board of Directors for bid participation.
• Resolution of Board of Directors to enter into consortia or joint ventures (if applicable).
• Certificate of Authority for Joint Ventures (if applicable).
• Record of addenda to tender documents.
• Company registration documents.
• Company profile.
• Bidder's response to tender specifications (proof of compliance).
• General Conditions of Contract (acknowledged).

All pages must be initialled; use black ink; no corrective fluid; both original and electronic signatures accepted. Bids remain valid for 90 days.

Evaluation stages:

1. Administrative responsiveness: all returnable documents must be complete and returned.
2. Technical evaluation:

• Mandatory eligibility criteria (must comply with all).
• Functional criteria: total 75 points; minimum qualifying score is 55 points. Points awarded for:
• Armed guarding projects: 5+ projects = 15, 3-4 = 10, 1-2 = 5, less than 1 = 0.
• Unarmed guarding projects: same scoring.
• Escort services projects: same scoring.
• Company 9mm firearm licences (magazine capacity 15 rounds): 10+ = 15, 5-9 = 10, 1-5 = 5, 0 = 0.
• Company shotgun licences: 10+ = 15, 5-9 = 10, 1-5 = 5, 0 = 0.

3. Risk assessment: bidders may be disqualified based on dishonesty, background checks (PEP, adverse media), or National Treasury restrictions.
4. Appointment onto panel: successful bidders appointed for three years.

Price and preference: evaluated on 80/20 or 90/10 system. Preference points for:

• Black ownership: 51%+ = 8 (80/20) or 4 (90/10); 25.1-50% = 3 or 3; 5-25% = 1 or 2; below 5% = 0.
• Women ownership: 51%+ = 10 or 5; 25.1-50% = 6 or 3; 5-25% = 2 or 2; below 5% = 0.
• Disability: 2 or 1 point with doctor's note or EEA1 form.

Price points calculated using formula: Ps = 80 (or 90)

• (1 - (Pt - Pmin)/Pmin).

Automatic disqualification: failure to submit financial proposal, or involvement in corruption, fraud, bribery, collusion, or attempting to influence Sentech employees.

Scope: Appointment of a panel of security service providers to deploy security guards on an 'as and when' required basis for three years in KwaZulu-Natal province. Services include armed guarding, unarmed guarding, staff escorting, car patrolling, and other related services.

The panel operates on a rotational basis with occasional RFQs. Sentech does not guarantee any work allocation or quantum of work.

Service provider must:

• Respond timeously to call-off requests.
• Attend site inspections when required.
• Mobilise resources within stipulated periods.
• Not collude with other service providers.
• Use local labour where possible.
• Adhere to Sentech's rules and regulations on site.
• Use own transport to travel to and from sites.

Pricing structure covers clusters across KwaZulu-Natal (e.g., Durban North, Pietermaritzburg, Vryheid, Newcastle, Ladysmith, etc.) with rates for day, night, Saturday, Sunday, monthly and holiday shifts for unarmed guards, armed guards, supervisors, patrol dogs, dog handlers, patrol vehicles, guard houses, ablutions, drinking water, and escort services per kilometre.

Pricing: Bidders must complete the pricing schedule (schedule of rates) for each cluster and service category, with rates for day, night, Saturday, Sunday, monthly and holiday shifts. Prices must be VAT inclusive.

Bid security: Not specified in the document.

Performance security: The successful bidder must furnish performance security within 30 days of contract award, amount as per Special Conditions of Contract (not specified in the document).

Payment: Payments made within 30 days of invoice submission.

Price escalation: PSIRA illustrative pricing structure used as guideline for annual price escalation on contract anniversary.

Service providers must have their own tools and equipment; use of Sentech resources requires approval.

Mandatory eligibility criteria (all must be met, otherwise bidder not evaluated further):

• Valid PSIRA company registration.
• Valid PSIRA director's certificate(s).
• Valid PSIRA letter of good standing.
• Valid NBCPSS (National Bargaining Council for the Private Security Sector) certificate or exemption letter, and letter of good standing.
• Valid PSSPF (Private Security Sector Provident Fund) compliance certificate or exemption, not older than 2 months.
• Public liability insurance minimum R10,000,000 (attach valid insurance schedule).
• Letter of good standing from DOEL's CF or FEM or RMA (COIDA) - nature of business aligned with scope.
• Valid UIF good standing - most recent EMP201 with proof of payment, not older than 2 months.
• Valid proof of presence in KwaZulu-Natal area (PSIRA satellite office certificate with approved or conditional letter).

Tax compliance: Must provide SARS Tax Compliance Status PIN or CSD number; each party in a joint venture must submit separate TCS certificate/PIN/CSD. No bids from persons in service of the state or companies with directors who are state employees.

B-BBEE: Bidders must submit a valid B-BBEE certificate to claim preference points. Sentech may request a transformation plan within 10 working days if the recommended bidder does not meet transformation goals.

Local content: If applicable, bidders must complete SBD 6.2 for local production and content.

Evaluation follows a two-stage process: Stage 1 (RFP) evaluates mandatory and functional criteria; Stage 2 involves price negotiation of fixed costs such as man-hours and kilometre rates. Bidders must score at least 55 out of 75 points in functional criteria to proceed. Functional criteria include reference letters for armed guarding, unarmed guarding, and escort services, plus company firearm licences (9mm and shotgun). Bidders who pass technical evaluation undergo a risk assessment and may be disqualified based on dishonesty, background checks, or National Treasury restrictions. Price and preference points are allocated using the 80/20 or 90/10 system, with preference points for black ownership, women ownership, and disability.