ESKOM kwazulu-natal cleaning and facilities management services tender (5-Year contract)

{"closingDate":"29 July 2026","closingTime":"10h00am"}

{"name":"MS Teams","email":"[email protected]","phone":"+27 11 800 6313","department":"for a period of five (5) years.","address":", uploaded as part of the enquiry documents."}

The requested returnable(s) are required to be received by

the Procurement Practitioner by contract award, failure to

provide the document will deem the tender non-responsive.

• CSD Registration (MAAA Number)
• Local Content Declaration SB6.2
• Valid Tax Clearance Certificate /Tax Pin
• Valid COID Registration

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in

any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings

SOC Ltd, Reg No 2002/015527/30

of 82

File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

3.13 Functionality requirements FUNCTIONALITY/TECHNICAL

Functionality will be evaluated on a total weight of 100% with a

minimum threshold of 70%, only suppliers that meet this

threshold will be considered for further evaluation and will

proceed to the next stage of selection.

Mandatory technical requirements

Functionality will be evaluated on a total weight of 100% with a

minimum threshold of 70%, only suppliers that meet this

threshold will be considered for further evaluation and will

proceed to the next stage of selection.

No. Technical Evaluation Criteria - Soft Service FMS

Tenderer to provide 2 letters of reference of the tendering company,

from 2 different customers, with contactable telephone numbers and

email addresses where similar services have been rendered

successfully

Eskom reserves the right to verify the validity of the references

-Score 10 for 2 valid reference letters with good feedback, which Eskom

reserves the right to verify before scoring

-Score 5 for 1 valid reference letters with good feedback, which Eskom

reserves the right to verify before scoring

-Score 0 for no valid reference letters with good feedback

Tenderer to provide proof of experience of the tendering company for

this type of service

-Score 10 for experience >5 years

-Score 5 for experience 3-5 years

-Score 0 for experience <3years

Tenderer to provide copy of Certificate/Letter of Registration with

National Cleaning Contract Association (NCCA) or Black Economic

Empowerment Cleaners Association (BEECA)

Eskom reserves the right to verify the validity of the registration

-Score 10 for copy of certificate/letter, which Eskom reserves the right to

verify before scoring

-Score 0 for invalid or no copy of certificate/letter

Tenderer to provide copy of Certificate/Letter of Registration with

NBC Provident Fund. Eskom reserves the right to verify the validity of

the registration

-Score 10 for valid copy of certificate/letter, which Eskom reserves the right

to verify before scoring

-Score 0 for invalid or no copy of certificate/letter

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in

any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings

SOC Ltd, Reg No 2002/015527/30

of 82

File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

Tenderer to provide Proof of ownership of Motor Vehicle or a letter of

agreement showing capability/eligibility of hiring a motor vehicle

5 -Score 10 for valid copy of a motor vehicle registration certificate

-Score 0 for invalid or no copy of motor vehicle registration certificate

-Score 10 for valid copy of a letter of agreement showing

capability/eligibility of hiring a motor vehicle

The pass mark is 70% of the total score

3.15 Evaluation of Price Prices will be evaluated as follows:

1. Inclusive of VAT.
2. Corrected for arithmetical errors.
3. Excluding contingencies in any bill of quantities or activity

schedule’

4. Adjusted for any other acceptable variations, deviations, or

alternative tenders submitted; and

5. Making a comparison of the Net Present Value of each

adjusted tender based on the tendered programme (if

provided) and prices, on the estimated effect of Price

Adjustment Factors and rate of exchange fluctuations (if

applicable) and on other evaluation parameters relating to

uncertainty and risk, where applicable.

6. Unconditional discounts will be taken into account for

evaluation purposes.

7. Conditional discounts will not be taken into account for

evaluation purposes but will be implemented when payment

is affected.

Contractors will be selected per area and will be ranked by

applying the preferential point scoring based on the relevant

system as stipulated hereunder:

• 90/10 (for estimated values above R50M inclusive of

VAT) or

• 80/20 (for estimated values above R30 000 and up to

R50M inclusive of VAT) or

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in

any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings

SOC Ltd, Reg No 2002/015527/30

of 82

File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

Either 80/20 or 90/10 will apply should there be a degree of

uncertainty on which PPPFA Point allocation system will apply,

the lowest acceptable tender will be used to determine the

applicable preference system.

Eskom will then add the score from pricing and B-BBEE level

together and rank the suppliers from the highest to the lowest

using PPPFA 80/20 and 90/10 per Area principals. It is to be

noted that the task order values will not exceed R50 Million.

A maximum of 20/10 points is allocated for price on the following

basis:

Pt−Pmin

Ps= 80/90 (1 − )

Pmin

Where:

Ps = Points scored for price of Bid under consideration

Pt = Rand value of Bid under consideration

Pmin = Rand value of lowest acceptable Bid

The above preference point system is applicable for this tender,

(Points will be calculated out of 80/90 for price. Price =

Evaluated price and all applicable taxes included. Maximum of

20/10 points will be allocated to identified Specific Goals. The

price and preference points will be added together to determine

the highest scoring tenderer for Procurement transactions

3.18 Evaluation of Specific Goals Specific Goals

A maximum of 20/10 points may be awarded to a tenderer for

the specific goal specified for the tender. The points scored for

the specific goal must be added to the points scored for price

and the total must be rounded off to the nearest two decimal

places. Subject to section 2(1)(f) of the Preferential Procurement

Policy Framework Act, the contract must be awarded to the

tenderer scoring the highest points.

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in

any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings

SOC Ltd, Reg No 2002/015527/30

of 82

File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

B-BBEE Status Level Number Of Points Number Of Points

of Contributor (90/10 system) (80/20 system)

1 10 20

2 9 18

3 6 14

4 5 12

5 4 8

6 3 6

7 2 4

8 1 2

Non-compliant 0 0

contributor

NB: The following documents are required to claim

preference points,

• Valid BBBEE certificate issued by a SANAS accredited

verification agency or a valid sworn affidavit or a valid

BBBEE Certificate issued by CIPC for EME companies or for

joint ventures a valid BBBEE certificate issued by a SANAS

accredited verification agency in the name of the joint

venture

NB: Supporting documents may be requested during

evaluation (This list is not exhaustive):

• Proof of ownership / shareholding (CIPC registration

documentation) inclusive of shareholding breakdown

• ID copies of shareholder(s) or owner(s) of the business
• Proof of Disability of owner(s) of the business (where

applicable)

Tenderer failing to provide documentation for the allocation

of preference points will not be disqualified, but’

• May only score point out of 80/90 for price
• Scores 0 points out of 20/10 for specific goals

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in

any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings

SOC Ltd, Reg No 2002/015527/30

of 82

File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

Criteria for breaking deadlock in scoring

• If two or more tenderers score an equal total number of points,

the contract must be awarded to the tenderer that scored the

highest points for specific goals.

• If two or more tenderers score equal total points in all respects,

the award must be decided by the drawing of lots.

3.19 Ranking of tenders Suppliers will be ranked by applying the preferential point

scoring based on the relevant system as stipulated hereunder]'

A maximum of 20/10 points is allocated for price on the following

basis:

Pt−Pmin

Ps= 80/90 (1 − )

Pmin

Where:

Ps = Points scored for price of Bid under consideration

Pt = Rand value of Bid under consideration

Pmin = Rand value of lowest acceptable Bid

The above preference point system is applicable for this tender,

(Points will be calculated out of 80/90 for price. Price =

Evaluated price and all applicable taxes included. Maximum of

20/10 points will be allocated to identified Specific Goals. The

price and preference points will be added together to determine

the highest scoring tenderer for Procurement transactions

Should a service provider be successful in more than 1 area they

may be awarded all areas in which they are successful. The

contracts will be managed allowing for funds to be moved

between contracts when required.

Contractors will be selected per area and will be ranked by

applying the preferential point scoring based on the relevant

system as stipulated hereunder:

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in

any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings

SOC Ltd, Reg No 2002/015527/30

of 82

File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

• 90/10 (for estimated values above R50M inclusive of

VAT) or

• 80/20 (for estimated values above R30 000 and up to

R50M inclusive of VAT) or

Either 80/20 or 90/10 will apply should there be a degree of

uncertainty on which PPPFA Point allocation system will apply,

the lowest acceptable tender will be used to determine the

applicable preference system.

Eskom will then add the score from pricing and B-BBEE level

together and rank the suppliers from the highest to the lowest

using PPPFA 80/20 and 90/10 per Area principals. It is to be

noted that the task order values will not exceed R50 Million.

All contractors who pass functionality will proceed to stage of

price and preference scoring per Area.

Should no contractors be found for a particular area/s Eskom

reserves a right to award to the responsive tenderers and issue

a new tender for the outstanding areas

Criteria for Breaking deadlock in scoring.

• if two or more tenderers score an equal number of points, the

contract must be awarded to the tenderer who scored the

highest points for BBBEE

• If functionality is part of the evaluation process and two or

more tenderers score equal total points and equal preference

points for BBBEE, the contract must be awarded to the

tenderer that scored the highest points for functionality.

If two or more tenderers score equal points in all respects, the

award must be decided by the drawing of lots

3.20 Objective Criteria The inclusion of objective criteria is not mandatory but a

condition for contract award. If the tenderer does not meet

objective criteria it may lead to the second-ranked tenderer

being recommended for award. Tenderers who complete and

submit the objectives as required, but who do not meet Eskom’s

targets, will not be disqualified. SDL&I objectives do not form

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in

any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings

SOC Ltd, Reg No 2002/015527/30

of 82

File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

part of scoring, but commitments will form part of contractual

obligations

Contractual Requirements Mandatory Contractual Requirements that must be included in

all tenders are the following: -

The requested returnable(s) are required to be received by

the Procurement Practitioner by contract award, failure to

provide the document will deem the tender non-responsive.

• CSD Registration (MAAA Number)
• Local Content Declaration SB6.2 and Annexures C
• Valid Tax Clearance Certificate /Tax Pin
• Valid COID Registration

Contractual Requirements are not evaluation criteria. They will

be assessed after the evaluation and ranking of the tenders.

Proof that the tenderer recommended for award has met the

stipulated contractual requirements must be submitted prior to

contract award.

Failure to meet stipulated Contractual Requirements by the

stipulated deadlines may result in the tenderer being regarded

as non-responsive and ineligible for contract award

The recommended contractors still in the running for this

contract will be evaluated in terms of their contractual

requirements. Should they not pass the initial evaluation they

will be advised of their shortcomings and have a maximum

period of seven (7) days in which to correct their shortcomings.

The following requirements form part of the contractual

Annexure Attached (Y /

N / n/a)

1.1.1 *Authorisation Form Annexure A Y

1.1.2 *Acknowledgement form Annexure B Y

1.1.3 *Tenderer’s particulars Annexure C Y

1.1.4 *Integrity Declaration Form (Suppliers are required to Annexure D Y

download and read the Supplier Integrity Pact. It is

accessible on the Eskom Tender Bulletin via Eskom

Supplier Integrity Pact (eskom.co.za) link)

1.1.5 *CPA Requirements for Local Goods/Services Annexure E Y

1.1.6 *SBD 1 Invitation to Bid must be filled out by all tenderers Annexure H Y

and submitted with the tender at tender submission

deadline

1.1.7 *SBD 6.1 Preference Points Claim Form in terms of PPPFA Annexures I Y

2022 regulations

1.1.8 *SBD 4 – Bidders Disclosure Annexure J Y

1.1.9 Tax Evaluation Questionnaire Annexure G Y

1.1.10 E-tendering Help Manual acknowledgement form Annexure L Y

1.1.11 E-tendering Help Manual for supplier Y

1.1.12 Scope of Work and Evaluation Criteria Y

1.1.13 Site Familiarity Declaration Form Y

1.1.14 NEC3 Term Services Contract (TSC3) - to be completed Y

including pricing (all the rates) and signed.

1.1.15 Pricing Schedule/BOQ – to be fully completed with all the Y

rates and submitted in PDF. A Tend

Payment Terms: payment terms as stipulated hereunder when

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed

Contractual Requirements

Financial viability

SDL&I Undertaking

Occupational Health and Safety

Environmental

Quality Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender Occupational Health and Safety Ref. OHS Tender Returnable 1 Annexure B Is the acknowledgement of Eskom's OHS legal and other requirements form signed and submitted by the tenderer? 2 OHS plan (Must address the project /scope of work OHS risk(s) and aligned with the health and safety specification or requirements) 3 Baseline OHS Risk Assessment (BRA) Identification, assessment and management of OHS risks related to the scope of work. The methodology used for the risk assessment must be provided together with the BRA 4 Valid Letter of Good Standing (COIDA or equivalent) 5 OHS policy signed by CEO The submitted policy document must comply to OHS Act Section 7 Recommendation TOTAL OR PART B Annotation: This section is only applicable to suppliers/consultants/contractors that have been certified for an auditable OHS system Ref KPIs 1 Annexure B Is the acknowledgement of Eskom's OHS legal and other requirements form signed and submitted by the tenderer? 2 ISO 45001 certificate or equivalent 3 Valid Letter of Good Standing (COIDA or equivalent) Recommendation Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender Environmental Medium Categories Ref. OHS Tender Returnable Pre-requisite 1 Is the acknowledgement of Eskom's SHE rules and requirements form (Annexure B) signed and a copy thereof attached to this tender submissions by the tenderer? 2 Environmental Management Plan for the Scope of work addressing the following as a minimum: Applicable to medium risk: Waste management (reduction, re-use, recycling, disposal). Environmental induction. Environmental incident management. Emergency planning for environmental incidents. (HCS / MSDS, Water & Wastewater treatment plant maintenance - permits, Air-conditioning Maintenance [use of climate friendly gas], Generator Maintenance) Environmental competency, training, appointments. 3 Medium and High Risk Only: Identification of Environmental Aspects and Impacts: Identification, assessment and control of activities that have or may have an impact on the environment. The methodology used must be provided together with the identified activities (if applicable) that have been identified, based on the scope of work, that have an impact on the environment and the controls that will be in place in contract execution. 4 All: Environmental (or SHE/SHEQ) policy signed by Company Owner/CEO/MD: Commitment to: (1) compliance to environmental compliance obligations; and (2) environmental duty of care. TOTAL Score: 0 = Document not submitted OR submitted but does not satisfy the minimum requirements 1 = Document submitted and the content satisfy the minimum requirements OR Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender PART B Ref KPIs 1 Annexure B Is the acknowledgement of Eskom's SHE rules and requirements form (Annexure B) signed and submitted by the tenderer? 2 ISO 14001 Environmental Management Standard certificate. TOTAL Score: 0 = Document not submitted OR submitted but does not satisfy the minimum requirements 1 = Document submitted and the content satisfy the minimum requirements QUALITY REQUIREMENTS Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender SDL&I Requirements Tenderers who complete and submit the objectives as required, but who do not meet Eskom’s targets, will not be disqualified. SDL&I objectives do not form part of scoring, but commitments will form part of contractual obligations

Transformation – BBBEE Improvement or Retention Plan. Transformation remains an area of focus, where Eskom continuously strives to align itself with national transformation imperatives to unlock growth, drive industrialization, create employment and contribute to skills development. Eskom encourages its suppliers to constantly strive to improve their B-BBEE rating. Whereas Tenderer/s will be allocated points in terms of a preference point system based on specific goals, Eskom also requests that tenderer/s submits their B-BBEE improvement or retention plan within 30 days of signing the contract. Tenderer/s are therefore requested to indicate the extent to which they will maintain (only if the respondent is a Level 1) or may improve/maintain their B-BBEE status over the contract period if their B-BBEE status is level 2 or 3. Tenderer/s with a B-BBEE status level 4 at the time of contract award, shall migrate and achieve as a non- negotiable a milestone of B-BBEE Level 3 by the end of the first year of the contract and thereafter improve their B-BBEE status level or migrate by one level higher. Tenderer/s with a B-BBEE recognition status of Level 5 to Level 8 or non-compliant at the time of contract award, shall migrate and achieve as a non-negotiable a milestone of Level 4 by the end of the first year of the contract and thereafter improve at least one B-BBEE Level higher of each year from the second year of the contract. Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender Tenderer/s are requested to submit their B-BBEE Improvement Plan as an essential document within 30 days of signing the contract. NB: A valid B-BBEE certificate or Sworn Affidavit is a condition for contract award, if your company’s annual Total Revenue is R10 Million or less you qualify as an Exempted Micro Enterprise therefore you can submit Sworn Affidavit. If your annual Total Revenue is R50 Million or less, you qualify as Qualifying Small Enterprise and must comply with all of the elements of QSE score card relevant to your sector unless an entity is at least 51% Black owned you are required to obtain a Sworn affidavit. If your Annual Total Revenue is above R50m you need to submit a Valid B-BBEE certificate.

Local Procurement Content “Local Procurement Content” refers to value added in South Africa by South African resources. Where a single contract involves a combination of local and imported goods and/or services, the tender response must be separated into its components as per the Price Schedule included with the tender documents. Local procurement content is total spending minus the imported component. Tenderers are required to submit their proposals in the table below. Local Procurement Eskom target Tenderer Proposal Content 100%

Procurement spends on entities with a minimum 51% black ownership. The winning tenderer is encouraged to procure/spend on designated groups on the following paid invoices for both

the indirect expenses (e.g. overheads) on goods and services supplied to the contractor/supplier by designated groups; and Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender

direct spend on goods and services supplied by the subcontractors for the execution of the scope of work. Activities, as a proportion of the local procurement content, which may be subcontracted to designated black owned enterprises must be submitted in a table below. Procurement from Eskom Target Tenderer Designated Group Proposal Black Owned 4.0% Black Women Owned 3.0% Black Youth Owned 2.0% Black Persons with 1.0% Disability Jobs. Tenderers are required to submit proposals for the type and number of jobs that will be created and retained in South Africa as a direct result of being awarded a contract.

Skills Development Tenderers are required to develop the unemployed candidates in the country from the skills listed below. Skills development is intended to address Eskom’s core, scarce and critical skills. These skills are also included in a 2020 list of occupations in high demand as stipulated in the Government Gazette 43937. Candidates shall be from the KZN area, and their composition shall be representative of the population demographics of South Africa Skill type / Occupation Introduction to Cleaning (Theory Workshop) Introduction to Cleaning (Practical Workshop) Driver Training EB licence Supervisory Skills Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender Note: The contractor is to deliver on 1 skill for every R3 million invoiced to Eskom. The skills will be taken from the list of skill types above unless negotiated otherwise with SDL&I. Each skill above is to be used consecutively. The process of developing these skills shall involve the participation by tenderers directly and through their supply network. In certain cases, the SETA’s accredited training providers can be approached to participate in developing critical and scarce skills. Note: That these targets for skills development candidates categorically exclude Eskom employees and registered learners. The tenderers are required to take full responsibility for the total cost of developing the requisite skills, and Eskom shall not make any financial contribution towards the fulfilment of this obligation. Tenderers also are advised to approach their relevant SETAs to access grants, subsidies, and incentives as well as South African Revenue Services for tax rebates that are earmarked for skills development initiatives. SDL&I Penalty and Performance Security Eskom will apply a penalty of 2.5% of the invoice amount for failure to meet SDL&I obligations. Eskom will apply a penalty of 2.5% of the Contract Value for failure to meet SDL&I obligations. For the duration of the contract, Eskom will retain 2.5% of every invoice (excluding VAT) as security for the fulfilment of all SDL&I Obligations. The retained amounts shall only be released to the Contractor upon

Eskom receives the SDL&I progress report/s from the contractor.

Fulfilment of all SDL&I obligations by the contractor. Submission of an approved compliance report by SDL&I Department. Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender Reporting and Monitoring

The suppliers shall on a yearly basis submit a report to Eskom in accordance with Data Collection Template on their compliance with the SDL&I obligations described above.

Eskom shall review the SDL&I reports submitted by the suppliers within 30 (thirty) days of receipt of the reports and notify the suppliers in writing if their SDL&I obligations have not been met.

Upon notification by Eskom that the suppliers have not met their SDL&I obligations, the suppliers shall be required to implement corrective measures to meet those SDL&I obligations before the commencement of the following report, failing which Retention clauses shall be invoked. Every contract shall be accompanied by the SDL&I Implementation Schedule, which must be completed by the suppliers and returned to SDL&I representative for acceptance 28 days after contract award. This will be used as a reference document for monitoring, measuring and reporting on the supplier’s progress in delivering on their stated SDL&I commitments General Information on Validity of Sworn Affidavits The following must be considered when it comes to validity of Affidavits: Tenderers submitting B-BBEE Sworn Affidavits must ensure that the affidavits meet the following key pointers to ensure their validity

Name/s of deponent as they appear in the identity document and the identity number.

Designation of the deponent as the director, owner or member must be indicated in order to know that person is duly authorised to depose of an affidavit. (Mark the applicable option).

Name of enterprise as per enterprise registration documents issued by the CIPC, where applicable, and enterprise business address.

Percentage of black ownership, black female ownership and designated group. In the case of specialised Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 82 File name: Invitation to Tender (ITT) _ Cleaning Services Non-Technical Facilities Management Services for (Cleaning Services) Template ID: 240-43921804 (Rev 7) Header and Footer portrait template. Document 240-114238630 Rev 28 INVITATION TO TENDER Identifier E3300DXKZNOU Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender enterprises as per Statement 004, the percentage of black beneficiaries must be reflected. (No blank spaces to be left).

Indicate total revenue for the year under review and whether it is based on audited financial statements or management account. (Mark the applicable option).

Financial year end as per the enterprise’s registration documents, which was used to determine the total revenue. (Financial year end to be stipulated by day/month/year).

B-BBEE Status level. An enterprise can only have one status level. (Tick applicable level)

Empowering supplier status must be indicated. For QSEs, the deponent must select the basis for the empowering supplier status.

Date deponent signed and date of Commissioner of Oath must be the same. (The sworn affidavit must be signed in the presence of the Commissioner of Oath. Furthermore, the Commissioner must also sign and stamp) Commissioner of Oath cannot be an employee or ex officio of the enterprise because, a person cannot by law, commission Financial Requirements Requirements for Financial Evaluation of Companies Summary

Approved Annual Financial Statements (not older than 18 months)

Public Interest Score + calculation (If the company is not submitting Audited Financial Information)

ITA 34C (If the company is not submitting audited financial Information Details

Public Interest Score (PIS) and the calculations to arrive at the score. The PIS letter must specify

B-BBEE Minimum Level: 1

Points Allocation: 10 points

B-BBEE Details: Technical Facilities Management Services for (Cleaning Services)

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template.

Document 240-114238630 Rev 28

INVITATION TO TENDER Identifier

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Clause Number from Standard

Tender Data

Conditions of Tender

Either 80/20 or 90/10 will apply should there be a degree of

uncertainty on which PPPFA Point allocation system will apply,

the lowest acceptable tender will be used to determine the

applicable preference system.

Eskom will then add the score from pricing and B-BBEE level

together and rank the suppliers from the highest to the lowest

using PPPFA 80/20 and 90/10 per Area principals. It is to be

noted that the task order values will not exceed R50 Million.

A maximum of 20/10 points is allocated for price on the following

basis:

Pt−Pmin

Ps= 80/90 (1 − )

Pmin

Where:

Ps = Points scored for price of Bid under consideration

Pt = Rand value of Bid under consideration

Pmin = Rand value of lowest acceptable Bid

The above preference point system is applicable for this tender,

(Points will be calculated out of 80/90 for price. Price =

Evaluated price and all applicable taxes included. Maximum of

20/10 points will be allocated to identified Specific Goals. The

price and preference points will be added together to determine

the highest scoring tenderer for Procurement transactions

3.18 Evaluation of Specific Goals Specific Goals

A maximum of 20/10 points may be awarded to a tenderer for

the specific goal specified for the tender. The points scored for

the specific goal must be added to the points scored for price

and the total must be rounded off to the nearest two decimal

places. Subject to section 2(1)(f) of the Prefe

E3300DXKZNOU Effective Date 07 April 2026

Review Date April 2031

Number Description Annexure Attached (Y /

N / n/a)

1.1.16 SECTION 1 – Commercial and Financial Y

SECTION 2 - Technical

Section 3 - sdl & i

SECTION 4 - Quality

SECTION 5 - Safety

SECTION 6 - Environmental

1.2 Tender Data

SECTION 2 - Technical ✓

Section 3 - sdl & i ✓

SECTION 4 - Quality ✓

SECTION 5 - Safety ✓

SECTION 6 - Environmental ✓

3.4 Tender Opening There will be no public opening of tenders. Responses will be

downloaded electronically.

3.5 Tender Prices Prices will not be read out.

3.9 Basic Compliance Basic compliance with this Invitation to Tender requires a

tenderer to meet all the following requirements:

Step 1: Mandatory Commercial Requirements

Step 2: Functionality/Technical

Step 3: Price and Preference

Step 4: Drawing of lots (If applicable)

Step 5: Contractual Requirements:

o Environmental Requirements

o Financial Requirements

o Occupational Health and Safety

o Quality Requirements

o SDL&I Undertaking Requirements

• Financial viability
• SDL&I Undertaking
• Occupational Health and Safety
• Environmental
• Quality

(Must address the project /scope of work OHS risk(s) and

aligned with the health and safety specification or

requirements)

3 Baseline OHS Risk Assessment (BRA)

activities (if applicable) that have been identified, based on the

scope of work, that have an impact on the environment and the

controls that will be in place in contract execution.

4 All: Environmental (or SHE/SHEQ) policy signed by Company

ensure that the affidavits meet the following key pointers

to ensure their validity:

• Name/s of deponent as they appear in the identity

document and the identity number.

• Designation of the deponent as the director, owner or

member must be indicated in order to know that person

is duly authorised to depose of an affidavit. (Mark the

applicable option).

• Name of enterprise as per enterprise registration

documents issued by the CIPC, where applicable, and

enterprise business address.

• Percentage of black ownership, black female ownership

and designated group. In the case of specialised

• Statement of financial position (Balance Sheet)
• Statement of comprehensive income (income statement)
• Statement on changes in Equity
• Statement of cash flows
• Notes to the financial statements
• ITA 34C Income Tax Assessment for companies that have

Waste management (reduction, re-use, recycling, disposal).

(HCS / MSDS, Water & Wastewater treatment plant maintenance -

permits, Air-conditioning Maintenance [use of climate friendly gas],

Generator Maintenance)

3 Medium and High Risk Only: Identification of Environmental

Commitment to: (1) compliance to environmental compliance

obligations; and (2) environmental duty of care.

requirements form (Annexure B) signed and submitted by the

tenderer?

2 ISO 14001 Environmental Management Standard certificate.

performance bond or a demand guarantee is a requirement, the

tenderer must select a minimum of two (2) financial institutions

that it is likely to approach from the list provided of Eskom-

approved financial institutions.

of the contractor is deemed not financially viable

• obtaining a performance bond from a financial institution that

has been pre-approved by Eskom Treasury department.

• a parent Company Guarantee, provided that the parent

company is financially sound enough to stand as surety for

the subsidiary tendering for the contract. The parent

company’s latest and approved AFS must be submitted for

financial analysis.

• a reduced contract may be recommended, or payment upon

delivery of a milestone activity or milestone goods.

X1: Price adjustment for inflation

X2: Changes in the law

X4: Parent Company Guarantee (only to be added if applicable

X13: Performance Bond (only to be added if applicable)

X17: Low services damages

X18: Limitation of Liability

X19: Task Order

Z: Additional Conditions of Contract

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

suppliers within 60 days of receipt of undisputed invoices.

Provision of non-technical facilities

Management services

Provision of non-technical facilities

Management services

Provision of non-technical facilities

Management services

Provision of non-technical facilities

Management services

{"name":null,"email":null,"phone":"011 800 8111","department":null,"address":"conditions of contract identified in"}

Returnable Documents: C1.1 Form of Offer and Acceptance 2-5, C1.1 Form of Offer & Acceptance, By the representative of the tenderer, deemed to be duly authorised, signing this part of this Form of Offer and, This Offer may be accepted by the Employer by signing the Acceptance part of this Form of Offer and

Provision of non-technical facilities

Management services

Provision of non-technical facilities

Management services

Provision of non-technical facilities

Management services

Provision of non-technical facilities

Management services

Payment Terms: payment certificate from the Service Manager in terms of core

clause 51.1, the Contractor provides the Employer with a tax invoice in accordance with the

Employer's procedures stated in the Service Information, showing the amount due for payment

equal to that stated in the payment certificate.

Z7.2 If the Contractor does not provide a tax invoice in the form and

C1.1 Form of Offer and Acceptance 2-5

C1.1 Form of Offer & Acceptance

By the representative of the tenderer, deemed to be duly authorised, signing this part of this Form of Offer and

B-BBEE Details: ed to be jointly

and severally liable to the Employer for the performance of this contract.

Z2.2 Unless already notified to the Employer, the persons or organisations notify the Service

Manager within two weeks of the Contract Date of the key person who has the authority to bind

the Contractor on their behalf.

Z2.3 The Contractor does not alter the composition of the joint venture, consortium or other

unincorporated grouping of two or more persons without the consent of the Employer having

been given to the Contractor in writing.

Z3 Change of Broad Based Black Economic Empowerment (B-BBEE) status

Z3.1 Where a change in the Contractor’s legal status, ownership or any other change to his business

composition or business dealings results in a change to the Contractor’s B-BBEE status, the

Contractor notifies the Employer within seven days of the change.

Z3.2 The Contractor is required to submit an updated verification certificate and necessary

supporting documentation confirming the change in his B-BBEE status to the Service Manager

within thirty days of the notification or as otherwise instructed by the Service Manager.

Z3.3 Where, as a result, the Contractor’s B-BBEE status has decreased since the Contract Date the

Employer may either re-negotiate this contract or alternatively, terminate the Contractor’s

obligation to Provide the Service.

Z3.4 Failure by the Contractor to notify the Employer of a change in its B-BBEE status may

constitute a reason for termination. If the Employer terminates in terms of this clause, the

procedures on termination are P1, P2 and P4 as stated in clause 92, and the amount due is A1

and A3 as stated in clause 93.

Z4 Confidentiality

Z4.1 The Contractor does not disclose or make any information arising from or in

Scope: Provision of Non-Technical Facilities Management Services (Cleaning Services) for Eskom’s Distribution, Central East Cluster, KwaZulu-Natal Operating Unit. Contract duration: 5 years. Services must align with Eskom’s operational and SHEQ (Safety, Health, Environment, Quality) standards. Tenderers must ensure full compliance with the Occupational Health and Safety Act, 1993, and Eskom’s project-specific SHE specifications.

Closing date: 31 August 2026 at 10:00 (SAST). Non-compulsory clarification meeting: 06 August 2026 at 10:00 via Microsoft Teams (Join: https://teams.microsoft.com/meet/38693934376725?p=vhUD8KftdEPZf0BCDY; Meeting ID: 386 939 343 767 25; Passcode: SY2yt6Cd; Dial-in: +27 21 834 0825,925217868#). Check Eskom Tender Bulletin and NT e-Tender Portal regularly for addenda or extensions. Site visits/clarification meetings (if compulsory) are mandatory; failure to attend results in disqualification.

Department: Supply Chain Management (SCM). For clarifications, contact the Eskom Representative (details in Tender Data). All queries must be submitted in writing to the Eskom Representative only. Responses will be published on Eskom Tender Bulletin and NT e-Tender Portal. Eskom Head Office: Megawatt Park, Maxwell Drive, Sunninghill, Sandton, PO Box 1091, Johannesburg, 2000, SA. Tel: +27 11 800 6335. eTendering support: https://etendering.eskom.co.za.

Submit tenders electronically via Eskom eTendering portal (https://tenderbulletin.eskom.co.za/). Upload documents under folders: Technical, Commercial, Financial, and Other. Price lists must be in PDF and Excel; all other documents in PDF only. File size limit: 50MB per file, 900MB total. No ZIP files accepted. No hard copies will be considered. Ensure submission status shows 'complete' before final submission. Only the latest version will be accepted if resubmitted. For tenders requiring physical submission (if applicable): Submit original tender + 1 hard copy in separate envelopes marked 'ORIGINAL' and 'COPY'. Seal both in an outer envelope marked 'Confidential' with Eskom address, tender number, supplier name, address, email, and contact number. Submit by closing date/time (SAST, verified via Telkom time signal). Late submissions are disqualified. Proof of posting is not proof of delivery. Eskom employees cannot submit on behalf of tenderers. Mandatory returnables must be included and completed. Tenders must be in English, signed in ink, and not in pencil. If facsimile submission is permitted, ensure receipt by closing time; transmission faults are the tenderer’s risk.

Scope: Provision of Non-Technical Facilities Management Services (Cleaning Services) for Eskom Distribution, Central East Cluster, KwaZulu-Natal Operating Unit. Contract duration: 5 years. Compliance with Occupational Health and Safety Act, 1993, and Eskom’s SHEQ (Safety, Health, Environment, Quality) specifications is mandatory. Tenderers must adhere to SHEQ policies and provide proof of systems/capabilities. Site visits may be required to familiarise with project specifics.

Pricing must be in South African Rand (ZAR) unless otherwise stated. Include all duties, taxes (including VAT), and levies applicable 14 days prior to closing date. Rates and prices must be fixed for the contract duration (no adjustments unless provided in Enquiry). Performance security (e.g., performance bond or demand guarantee) may be required; select from Eskom-approved financial institutions. Cataloguing costs (if applicable) must be included as a line item in the Pricing Schedule; Eskom will cover cataloguing payments. Payment terms and schedules will be specified in the contract.

Mandatory compliance: Valid tax clearance, COIDA, and CIPC registration. B-BBEE certificate/affidavit required; fraud or fronting will be reported to the B-BBEE Commission. CIDB registration (if stipulated in Tender Data) must be active at closing or achievable within 21 working days. Contract Skills Development Goals (CSDG) apply if contract duration is ≥12 months or value ≥R5M (services) or CIDB grade ≥7 (construction). Contract Participation Goals (CPG) apply to construction works contracts (GB/CE classes, ≥6 months duration, ≥25% subcontractable). Submit Declaration of Interest (if applicable) and proof of SHEQ systems. All mandatory returnables (e.g., forms, certificates) must be valid and current for the tender validity period.

Evaluation includes Price (scored per Tender Data, accounting for CPA, FOREX, discounts, NPV, etc.) and Specific Goals (e.g., B-BBEE, local content). Functionality criteria (if applicable) require meeting minimum thresholds. Specific Goals are scored via supporting documentation; failure to submit proof results in zero points under 90/10 or 80/20 preference systems. Arithmetical errors are corrected per Eskom’s rules (e.g., line-item totals prevail). Financial risk assessment may disqualify high-risk tenderers. Reverse e-auction may apply (90/10 or 80/20 systems). Objective Criteria (if stipulated) may allow non-highest scorer to win per PPPFA Act, excluding Functionality/B-BBEE.

• Scope: Non-Technical Facilities Management Services (Cleaning Services) for Distribution, Central East Cluster, Kwa-Zulu Natal Operating Unit.
• Contract duration: 60 months (5 years).
• CIDB Skills Development Goal (CSDG): Not applicable; no compulsory training requirement.
• Failure to meet CIDB CSDG mandatory percentage would render a tender non-responsive, but this is not applicable here.
• Local production and content: Not a designated sector.

• Contract duration: 60 months (5 years).
• B-BBEE improvement or retention plan to be submitted within 30 days of signing the contract.
• SDL&I Implementation Schedule to be completed and returned to SDL&I representative within 28 days after contract award.
• Suppliers to submit yearly SDL&I compliance reports.
• Eskom to review SDL&I reports within 30 days of receipt.
• Sworn affidavits valid for 12 months from date signed by commissioner.
• SDL&I Bidders Document effective date: 01 April 2023; review date: April 2026.

• Business Unit: KwaZulu Natal Operating Unit.
• No named SCM or technical contact, email, phone, or physical submission address is stated in the extracted document content.

• Submit the SDL&I Bidders Document completed and signed.
• Submit a valid B-BBEE certificate from a SANAS-accredited verification agency, a valid sworn affidavit, or a CIPC-issued B-BBEE certificate for EME companies.
• Submit CIPC registration documents.
• Submit ID documents of shareholder(s).
• Submit share certificates where applicable.
• Submit latest financial statements corresponding to the financial date on the sworn affidavit/BEE certificate.
• Submit proof of subcontracting agreement(s) if applicable.
• Submit subcontractor(s) valid B-BBEE certificate or sworn affidavit/CIPC certificate for EME companies.
• SBD 6.2, Annexure C, Annexure D, and Annexure E are marked as N/A for this tender.
• Ensure all sworn affidavits meet validity requirements: deponent name and ID as per identity document; designation as director/owner/member; enterprise name per CIPC; enterprise business address; percentage of black ownership, black female ownership, and designated group ownership with no blanks; total revenue and basis (audited financials or management accounts); financial year-end date; single B-BBEE status level ticked; empowering supplier status indicated; same date for deponent and Commissioner of Oaths signatures; Commissioner of Oaths must not be an employee or ex officio of the enterprise; affidavits attested as true copies will not be accepted.

Eligible tenderers must be South African‑registered enterprises able to provide proof of B‑B‑BEE status (EME, QSE or verified certificate), meet the mandatory subcontracting threshold (if applicable), commit to SDL&I targets (local procurement, designated group spend, job creation, skills development), and agree to the penalty and retention clauses for non‑performance. Failure to provide B‑B‑BEE documentation limits scoring to price only (max 80 points) and awards zero points for specific goals.

• Scope: Non-Technical Facilities Management Services (Cleaning Services) for Distribution, Central East Cluster, Kwa-Zulu Natal Operating Unit.
• Duration: 60 months.
• Specific deliverables include cleaning services across the defined cluster.
• No detailed technical standards, capacity requirements, or service levels are specified in the extracted content.
• CIDB Skills Development Goal (CSDG): Not applicable; no compulsory training requirement.
• Local production and content: Not a designated sector; no minimum local content threshold applies.

• SDL&I performance security: Eskom will retain 2.5% of every invoice (excluding VAT) as security for fulfilment of SDL&I obligations.
• Retained amounts released only upon: receipt of SDL&I progress report(s); fulfilment of all SDL&I obligations; submission of approved compliance report by SDL&I Department.
• Penalty: 2.5% of invoice amount for failure to meet SDL&I obligations.
• Penalty: 2.5% of contract value for failure to meet SDL&I obligations.
• No pricing format, bonds, guarantees, or payment terms beyond SDL&I retentions are specified in the extracted content.

• B-BBEE requirements:

• Valid B-BBEE certificate from SANAS-accredited verification agency, valid sworn affidavit, or CIPC-issued B-BBEE certificate for EME companies required.
• For joint ventures: valid B-BBEE certificate in the name of the joint venture from SANAS-accredited agency.
• EME qualification: annual total revenue of R10 million or less; may submit sworn affidavit.
• QSE qualification: annual total revenue between R10 million and R50 million; must comply with QSE scorecard unless at least 51% black owned, then sworn affidavit permitted.
• Above R50 million annual total revenue: valid B-BBEE certificate required.
• B-BBEE certificate or sworn affidavit is a condition for contract award.
• B-BBEE improvement/retention plan required within 30 days of contract signing.
• Level 1 contributors: maintain status; Level 2-3: improve or maintain; Level 4: achieve Level 3 by end of first year, then improve one level annually; Level 5-8 or non-compliant: achieve Level 4 by end of first year, then improve one level annually from second year.

• CIPC: Registration documents required; proof of ownership/shareholding inclusive of shareholding breakdown.
• Tax: No specific tax compliance requirements stated beyond financial statements.
• CIDB: Not applicable; no compulsory training.
• Local content: SBD 6.2 and Annex C marked N/A; not a designated sector.
• Subcontracting compliance: If applicable, submit subcontracting agreements with subcontractors' company registration documents and B-BBEE certificates/sworn affidavits, or letters of intent to subcontract signed by both parties.
• Supporting documents that may be requested: proof of ownership/shareholding, ID copies of shareholders/owners, proof of disability of owners where applicable.

• Scoring system: 80/20 preference points system (price 80 points, specific goals 20 points); 90/10 system also referenced.
• B-BBEE status level contributor points under 80/20 system:

• Level 1: 20 points
• Level 2: 18 points
• Level 3: 14 points
• Level 4: 12 points
• Level 5: 8 points
• Level 6: 6 points
• Level 7: 4 points
• Level 8: 2 points
• Non-compliant: 0 points

• Under 90/10 system: Level 1 = 10, Level 2 = 9, Level 3 = 6, Level 4 = 5, Level 5 = 4, Level 6 = 3, Level 7 = 2, Level 8 = 1, Non-compliant = 0.
• Maximum 20 points for specific goals added to price points; highest total wins.
• Tenderers not submitting B-BBEE documentation are not disqualified but score 0/20 for specific goals and compete on price only (80 points).
• Documents required to claim preference points: valid BBBEE certificate from SANAS-accredited agency, sworn affidavit, or CIPC certificate for EME companies; for joint ventures, SANAS-accredited certificate in joint venture name.
• Supporting documents may be requested during evaluation: proof of ownership/shareholding with breakdown, ID copies of shareholders/owners, proof of disability of owners where applicable.

Provision of Non-Technical Facilities Management Services (Cleaning Services) for Eskom’s Distribution, Central East Cluster, KwaZulu-Natal Operating Unit.

• Covers multiple zones and sites across KwaZulu-Natal, including Area Office, Empangeni, Pietermaritzburg, and Bergville/Colenso/Dundee regions.
• Bidders must declare familiarity with all site specifications and conditions for accurate pricing.

Effective date for Site Familiarity Declaration Forms: 01 July 2022. Review date: 30 June 2027.

Responsible Supervisor: Maxine Sayers. Phone: 072 283 3925.

Submit a signed Site Familiarity Declaration Form for each zone (Area Office, Empangeni, Pietermaritzburg, Bergville/Colenso/Dundee, etc.). The form requires:

• Tenderer's name, signature, capacity, and organisation name.
• Declaration that the bidder is fully acquainted with all site specifications and conditions for the listed sites.
• Date of declaration.

Note: The form is mandatory for pricing accuracy. Uncontrolled copies must be verified against the authorised version on Eskom’s document management system.

While explicit eligibility criteria are not detailed in this specific document (which is a site familiarity declaration form), tenderers must demonstrate: (1) Capacity to provide cleaning services across multiple sites in KwaZulu-Natal; (2) Ability to service sites across four distinct zones (Area Office, Empangeni, Newcastle/Ladysmith, and Pietermaritzburg); (3) Willingness and ability to physically visit all listed sites; (4) Compliance with Eskom's documentation requirements including signed declaration forms. The full eligibility criteria would be detailed in the main tender document referenced by this declaration form.

Scope: Provision of Non-Technical Facilities Management Services (Cleaning Services) for Eskom’s Distribution, Central East Cluster, KwaZulu-Natal Operating Unit.

• Services cover multiple zones and sites, including:
• Area Office Zone (e.g., New Germany Complex, Menston Office Complex, Mkondeni Complex, Pietermaritzburg Training Centre, Mersey Training Centre).
• Empangeni Zone (e.g., Empangeni EDFS, Telecoms, TSG, Area Office, CNC, CPM Metering, Live Line, RDC, Eshowe, Hluhluwe, Jozini, Mandini, Manguzi, Mtubatuba, Melmoth, Nkandla, Nongoma, Pongola, Richards Bay, Stanger, Ulundi, Greytown, Kranskop).
• Pietermaritzburg Zone (e.g., Cato Ridge, Edendale, Green Point, Harding, Hibberdene, Howick, Inchanga, Ixopo, Kokstad, Marburg, Margate, Marina Beach, Mayors Walk, Nottingham Road, Park Rynie, Richmond, Umzimkhulu, Underberg, Wartburg).
• Bergville/Colenso/Dundee Zone (e.g., Bergville, Colenso, Dundee, Estcourt, Glencoe, Ingagane, Ladysmith, Madadeni, Newcastle, Nqutu, Osizweni, Paulpietersburg, Vryheid).
• Bidders must account for site-specific conditions in their pricing.

• Tender scope: Non-Technical Facilities Management Services (Cleaning Services) for Eskom Distribution, Central East Cluster, KwaZulu-Natal Operating Unit.
• Contract duration: Five (5) years.
• Service type: Functional services (cleaning and security services category).

Eskom's operational environment requirements for contractors:

• Zero Harm commitment: Eskom is committed to preventing all work-related injuries, ill-health, and environmental damage.

• Life-Saving Rules apply to all contractors — six non-negotiable safety rules with zero tolerance for violations:

1. Open, isolate, test, earth and create equipotential zone before touch
2. Hook up at height
3. Buckle up
4. Be sober
5. Ensure valid permit to work
6. Ensure safe live working

• Violation consequences: Serious misconduct, disciplinary process, potential suspension of contractor activities, immediate removal of employee from site.

• All Eskom sites require compliance with OHS Act, Eskom policies, procedures, and standards.

• Visitors to Eskom must adhere to Life-Saving Rules or may be removed immediately.

• Closing date: 31 August 2026 at 10:00 (from tender record).
• No other dates (briefings, site visits, clarification deadlines) are stated in the provided document extracts.
• The document mentions a "Next Review Date: February 2030" for the Life-Saving Rules Standard and "March 2028" for the Driver and Vehicle Safety Management Procedure — these are document review dates, not tender-related dates.

• No specific contact details (names, emails, phones, addresses) are stated in the provided document extracts for this tender.
• The document references various Eskom departments (Risk and Sustainability OHS Department, Group Commercial, etc.) but without direct contact information.
• Bidders should consult the official tender advertisement or Eskom's procurement portal for SCM/technical contacts and submission addresses.

Unable to extract eligibility criteria

• Scope: Provision of Non-Technical Facilities Management Services (Cleaning Services) for Distribution, Central East Cluster, KwaZulu-Natal Operating Unit.
• Contract duration: Five (5) years.
• Location: KwaZulu-Natal province, specifically Central East Cluster distribution areas.
• Service category: Functional services including cleaning and security services.

Key operational requirements from referenced standards (applicable to contractors on Eskom sites):

• Life-Saving Rules compliance required:

• Rule 1: Open, isolate, test, earth and create equipotential zone before touch (electrical work)
• Rule 2: Hook up at height (fall protection for elevated work)
• Rule 3: Buckle up (seatbelt use in all vehicles)
• Rule 4: Be sober (zero tolerance for alcohol/drugs)
• Rule 5: Ensure valid permit to work
• Rule 6: Ensure safe live working principles

• Contractor health and safety requirements (Standard 32-136):

• Baseline and issue-based risk assessments required
• SHE plan, SHE file, and SHE specification compliance
• Medical surveillance programme for employees
• Occupational hygiene monitoring where applicable
• Incident investigation and reporting procedures
• Training matrix and competency records

• Vehicle and driver safety (if applicable to service delivery):

• Valid national driver's licence and Eskom driver permit required
• Vehicle roadworthiness and safety specifications compliance
• Vehicle monitoring devices and driver cameras for Eskom-owned vehicles
• Zero tolerance for distracted driving or substance abuse

• Substance abuse screening:

• Random alcohol and drug testing at workplace entry
• Zero tolerance policy (0% blood alcohol level)
• Mandatory removal from site if under influence

• Central Supplier Database (CSD) registration: Required for all government tenders (implied by standard South African public procurement practice, though not explicitly stated in extracts).

• Tax compliance: Standard requirement for government tenders; ensure valid tax clearance certificate.

• B-BBEE: No specific B-BBEE requirements or preference points detailed in the extracted text. Bidders should verify current B-BBEE status and certificate validity.

• CIDB: Not mentioned in extracts; likely not applicable for cleaning services (typically construction-related).

• CIPC: Company registration documents required as standard practice.

• Occupational Health and Safety Act compliance: Mandatory.

• Section 37(2) agreement may be required for contractors.
• Construction Regulations compliance if any construction-related work involved.

• Eskom-specific requirements:

• Contractor Health and Safety Requirements (Standard 32-136)
• Life-Saving Rules Standard (240-62196227) — zero tolerance enforcement
• Vehicle and Driver Safety Management Procedure (240-62946386) if vehicles used
• Substance Abuse Procedure (32-37) — mandatory screening compliance
• Occupational Health and Safety Risk Assessment Procedure (32-520)

• Professional registrations: Not specified for cleaning services; SACPCMP registration only for construction project managers.

• Local content: Not explicitly mentioned in extracts; verify in full tender documentation.

• Environmental compliance: Reference to National Environmental Management Act and Waste Act in normative references.

• No specific evaluation criteria for this tender are contained in the provided document extracts.
• The extracted text contains only generic project management definitions (scope, time, quality, cost constraints) that do not constitute tender evaluation methodology.
• Missing information: scoring method, weighting of criteria, minimum qualifying score, functionality criteria, price evaluation formula, B-BBEE preference points, specific evaluation stages.
• Bidders must obtain complete evaluation criteria from the official tender documentation or through Eskom's SCM office.

Scope: Provision of Non-Technical Facilities Management Services (Cleaning Services) for Eskom’s Distribution, Central East Cluster, KwaZulu-Natal Operating Unit for 5 years.

Additional context from document:

• Maintenance of water/wastewater treatment plants (permits required).
• Air-conditioning maintenance (use of climate-friendly gas).
• Generator maintenance.

Submit the following returnable documents as part of your tender:

• Signed acknowledgement of Eskom's SHE rules and requirements form (Annexure B).
• Environmental Management Plan addressing: waste management (reduction, re-use, recycling, disposal), environmental induction, environmental incident management, emergency planning for environmental incidents, environmental competency/training/appointments.
• Identification of Environmental Aspects and Impacts (for medium/high risk work): methodology, identified activities, and controls.
• Signed Environmental (or SHE/SHEQ) policy by Company Owner/CEO/MD, committing to compliance and environmental duty of care.
• ISO 14001 Environmental Management Standard certificate (Part B requirement).

Note: Documents are scored as follows:

• 0 = Not submitted OR submitted but does not meet minimum requirements.
• 1 = Submitted and meets minimum requirements.

Applicants must: (1) Be capable of providing non-technical facilities management/cleaning services for a 5-year period; (2) Demonstrate compliance with Eskom's SHE requirements including standards 32-136; (3) Hold a valid ISO 14001 Environmental Management certification; (4) Have an authorised representative (CEO/Director/Managing Director) willing to sign the SHE acknowledgement form; (5) Have processes to manage sub-contractors and suppliers with adequate resources and competencies; (6) Be willing to comply with the Occupational Health and Safety Act 85 of 1993 and Compensation for Occupational Diseases and Illnesses Act 130 of 1993; (7) Have the capability to conduct environmental induction and incident management; (8) Provide notification to Eskom prior to appointing any sub-contractors.

Scope includes Non-Technical Facilities Management Services (Cleaning Services) for Eskom’s Distribution, Central East Cluster, KwaZulu-Natal Operating Unit.

Additional technical context from extracted document:

• Maintenance of water and wastewater treatment plants (permits required).
• Air-conditioning maintenance (use of climate-friendly gas).
• Generator maintenance.

Mandatory compliance requirements:

• Sign and submit Annexure B: Acknowledgement of Eskom’s OHS legal and other requirements.
• Comply with Eskom Contractor Health and Safety Requirements Standard 32-136.
• Comply with OHS Act 85 of 1993 and Compensation for Occupational Diseases and Illnesses Act 130 of 1993.
• Ensure all employees (including contractors/suppliers) undergo Eskom and company inductions.
• Demonstrate process and selection criteria for appointing contractors/suppliers.
• Notify Eskom prior to appointing contractors/suppliers.
• Ensure contractors/suppliers have adequate resources and competencies.
• Monitor contractors/suppliers for OHS compliance via audits/assessments.
• Provide grounds for termination of non-compliant contractors/suppliers.
• Align company processes with Eskom’s OHS requirements post-award.

Title: Requirements for Financial Evaluation of Companies

{"closingDate":"6 August 2024"}

Companies must have properly prepared and approved financial statements; non-audited companies must demonstrate compliance through PIS assessment and ITA 34C documentation; companies must be responsive to financial queries within five working days; financial statements must demonstrate accountability through proper signing and director/member reporting; turnover figures must be consistent across income statement and tax assessments; companies with complex structures (subsidiaries, holding companies) must disclose relationships and may need to provide additional group-level financial information

Title: Requirements for Financial Evaluation of Companies

No specific requirements found

Requirements for Financial Evaluation of Companies

• Public Interest Score (PIS) and the calculations to arrive at the score (refer to annexure

Returnable Documents: Please ensure to submit all required documents as specified in the tender document.

The technical specifications include the provision of non-technical facilities management services (cleaning services) for the Distribution, Central East Cluster, Kwa-Zulu Natal Operating Unit. The services must meet the requirements of the Eskom Cleaners registration and the National Building Council (NBC) Service.

The tenderer must have experience in providing similar services, including cleaning services, and must meet the requirements for Eskom Cleaners registration and capability/eligibility.

No specific compliance requirements were found, but the tenderer must comply with the Eskom Cleaners registration requirements and the Broad-Based Black Economic Empowerment (B-BBEE) Act.

The evaluation criteria also include the verification of the tenderer's experience, ownership, and economic vehicle numbers.

• This is a Safety, Health and Environment (SHE) specification for low-risk services.
• Eskom requires a safe working environment aligned with its SHEQ Policy and legislative obligations.
• Contractor must develop a SHE plan meeting these minimum requirements for the full contract duration.
• Eskom does not assume contractor's legal responsibilities; contractor remains accountable for their health and safety programme.
• This specification reflects minimum requirements only and is not all-encompassing.
• Requirements do not supersede organisational SHE requirements where these already exist.
• A section of this contract falls within Construction Regulations.
• Some requirements reference air charter context but apply to contractor business conformance.
• Eskom's Zero Harm value underpins all requirements.
• Applicable to any contracting organisation tendering for this contract.
• Covers legislative, Eskom, and Local Authority/Municipal by-law requirements.
• Principal contractor appointed by Eskom; may appoint sub-contractors in writing with training and role clarity.
• All contractor appointments must be documented in the SHE file.
• SHE policy required: statement of intent signed by CEO or Section 16(2) appointee, displayed prominently, filed in all contract SHE files.
• COID registration and valid Letter of Good Standing required for principal and all appointed contractors; must remain valid throughout contract.
• Personnel health/hygiene facilities required: dining areas (Certificate of Acceptability, SANS 10049 safety audit, water/microbiological tests), ablution facilities, drinking water, changing areas/lockers, camp/office welfare (showers, sanitary facilities, eating areas, safe walkways).
• Contractor provides own worker accommodation.
• Food handling hygiene: cold storage, sealable transport containers, kitchen hygiene.
• Occupational Health, Hygiene and Rehabilitation programme required with medical surveillance (entry, periodic, exit exams by qualified Occupational Health Practitioner).
• Man-job specifications required before medicals; annual renewal for non-office bound, 3-yearly for office bound.
• Process required for conditional fitness certificates.
• HIV/AIDS wellness programme required with awareness training and public knowledge sharing.
• Competent person appointments per OHS Act: Fire Fighter, Evacuation Warden, First Aider, 16(2).
• Principal and appointed contractors must list all employee roles and responsibilities.
• Duties under OHS Act sections 8, 9, 10 and Construction Regulation 7.
• Notify provincial DoL director of construction work per Regulation 4 if not done by client.
• Maintain employee records: induction dates, skills, licenses.
• Compile and maintain SHE file per work site; hand over consolidated file on completion.
• Provide certified COID Letters of Good Standing before work commencement and renewals.
• Appoint competent full-time supervisors; no work without appointed supervisor present.
• Supervisor may only supervise multiple sites if sufficient competent assistants appointed.
• Coordinate appointed contractors; ensure safety cost provision in sub-contractor tenders.
• Stop work not per health and safety plan or posing threat to persons/environment.
• Conduct baseline and daily pre-task risk assessments including public safety.
• Environmental management responsibility; adhere to Environment Management Plan where applicable.
• Provide task-specific training and health and safety induction before work commencement.
• Site induction for all visitors.
• Erect and remove own site structures; rehabilitate environment where required.
• Respect land owner/lessor rights.
• Equipment and tools must comply with OHS Act condition, use, care, storage, maintenance requirements.
• Establish health and safety committees with appointed contractor participation.
• Advise project manager in writing and obtain approval before appointing contractors.
• Contractor Safety Officer: promote SHE culture, assist control of H&S matters, develop SHE plans, liaise with Eskom SHE professionals, conduct audits/inspections, participate in investigations and committees, conduct inductions, stop unsafe work, enforce substance abuse policy, undergo breathalyser/drug testing, monthly audits and behaviour observations.
• Risk assessments: three-stage process (hazard identification, risk evaluation, control measures); maintain and review for changes/new processes.
• Method statements/written safe work procedures required.
• Daily pre-task risk assessments before any new or repetitive task.
• Incident investigation per OHS Act GAR 8 and 9, Eskom Procedure 32-95; report sections 24/25 injuries to DoL; use standard Annexure 1 form.
• Emergency management: develop own emergency response, include assembly points, coordinate with Local Authorities, conduct periodic drills with records.
• Non-conformance procedure required; Eskom issues subject to discipline; contractor must implement and close out NCRs; failure to provide/enforce PPE is a transgression.

• Eskom Contract's Custodian: Mfundo Maphanga.
• Eskom's Health and Safety Manager: Khanyisile Zwane.
• Eskom's Safety Officer: Pierre White.
• Document dated: 26/02/2026.
• Development Team: Diane Maunatlala.

• Submit a signed Annexure B (Acknowledgement of Eskom's OHS legal and other requirements).
• Submit an OHS plan that addresses the project/scope of work OHS risks and is aligned with the health and safety specification.
• Submit a Baseline OHS Risk Assessment (BRA) with methodology.
• Submit a valid Letter of Good Standing (COIDA or equivalent).
• Submit an OHS policy signed by the CEO.
• For suppliers with a certified auditable OHS system: submit Annexure B, ISO 45001 certificate or equivalent, and valid Letter of Good Standing.
• All submissions must be completed on the OHS Tender Returnable form (Document Identifier 240-106084675 Rev 3).

• Scope: Provision of Non-Technical Facilities Management Services (Cleaning Services) for Distribution, Central East Cluster, KwaZulu Natal Operating Unit.
• Duration: Five (5) years.
• Contractor must develop a SHE plan meeting Eskom's minimum requirements and all applicable legislation.
• Contractor remains fully accountable for quality and execution of their health and safety programme.
• A section of this contract falls within Construction Regulations requirements.
• All requirements relate to the contract and do not supersede organisational SHE requirements.
• Where organisational requirements already exist, these must be listed in SHE plans; additional Eskom/legislative requirements must be addressed.
• Scope covers various sites within the Central East Cluster.
• Principal contractor must retain copy of scope of works.
• Any contractor appointed by principal contractor becomes an 'appointed contractor'.

• Section 37(2) agreement must be signed between Eskom and principal contractor at contract award; principal contractor must ensure similar agreements with all appointed contractors.
• Compliance with Constitution of the Republic of South Africa (Section 24 Bill of Rights).
• Compliance with Occupational Health and Safety Act 1993 and Regulations.
• Compliance with Compensation for Occupational Injuries and Diseases Act (COID) – valid Letter of Good Standing required.
• Compliance with Basic Conditions of Employment Act (prohibition of child labour).
• Compliance with National Environmental Management Act.
• Compliance with National Road Traffic Act.
• Compliance with Eskom Substance Abuse Procedure (32-37).
• Compliance with Eskom Mandatory SHE Requirements for Procurement and Supply Chain Management (32-726).
• Compliance with Eskom Life Saving Rules (240-62196227).
• Compliance with Tobacco Products Control Act.
• Compliance with SANS 1186 Symbolic Safety Signs.
• SHE policy required, signed by CEO or Section 16(2) appointee, displayed prominently.
• Medical surveillance programme required: entry, periodic and exit medicals by registered Occupational Health Practitioner.
• Pre-entry medical required for work longer than 3 days.
• Medical fitness certificates: annually for non-office bound employees (including drivers), every 3 years for office bound.
• Man-job specifications required before medicals.
• Documented process required for managing conditional certificates of fitness.
• Employee Health and Wellness Programme required (HIV/AIDS awareness, support, knowledge sharing).
• Statutory appointments required: Fire Fighter, Evacuation Warden, First Aider, 16(2) appointments.
• Full or part-time safety officer required.
• Health and safety representatives required per legislation.
• Health and safety committees required on all sites.
• Substance abuse programme required per OHS Act.
• Zero tolerance for alcohol/intoxicating substances on site.
• PPE issued as last resort, with training on use, care and maintenance.
• All incidents reported and investigated per OHS Act General Administrative Regulations 8 and 9, using Eskom Procedure 32-95.
• Non-compliance subject to discipline per Eskom Procurement and Supply Management Procedure.
• Penalties enforced on main supplier for non-conformance by main supplier and/or its contractors/suppliers.

• Risk assessment evaluation follows a three-stage process: hazard identification, risk evaluation, and control measures.
• Assessment considers precautions already being taken.
• Emergency preparedness must include assembly points and Local Authority coordination where applicable.
• Alignment with Eskom Safety, Health, Environmental and Quality Policy required.
• Contractor accountability for quality and execution of health and safety programme is a core evaluation consideration.

The tender requires the provision of non-technical facilities management services, specifically cleaning and gardening services, for Eskom’s Distribution Central East Cluster in KwaZulu-Natal. The contract spans five years and covers multiple sites, including complexes, training centres, and Customer Network Centres (CNCs).

Key Scope Points:

• Services include staffing (cleaners, gardeners, supervisors, safety officers, care-takers, laundry cleaners), supply of cleaning/gardening chemicals, equipment, consumables, and additional services (e.g., deep cleaning, window cleaning, waste removal).
• Equipment and some consumables are provided based on Service Manager requests.
• Transport costs for staff and adhoc services are calculated from designated home centres (e.g., New Germany Complex, Empangeni Area Office).
• Horticulture waste removal is priced per site per month, based on site area (m²).
• Sites include New Germany Complex, Menston Road Complex, Mkondeni Complex, Mersey Training Centre, Pietermaritzburg Training Centre, and various CNCs across KwaZulu-Natal.

Scope: Provision of non-technical facilities management services, specifically cleaning services, for Eskom's Distribution Central East Cluster, KwaZulu-Natal Operating Unit. Contract duration: 5 years.

Service Categories:

• Staffing: Full-day cleaners, half-day cleaners, supervisors, safety officers, care-takers, gardeners (full-day, half-day, two-day, three-day), laundry cleaners.
• Cleaning Chemicals: Dishwashing liquids, disinfectants, bleach, air fresheners, floor strippers, polishes, outdoor cleaning fluids, wood polish.
• Cleaning Equipment: Floor polishing machines, vacuum cleaners, ladders, brooms, mops, dustpans, brushes, microfibre cloths, PPE (gloves, masks), spray bottles, window cleaners, buckets, wet floor signs, mopping units.
• Cleaning Consumables: Toilet brushes, dishcloths, dishswabs, scrubbers, steel wool, storage bottles, sponges, bin liners, refuse bags, polishing pads.
• Gardening Chemicals & Consumables: Pesticides, herbicides, algaecides, fertilizers, petrol, brush cutter nylon.
• Gardening Equipment: Lawn mowers, brush cutters, hedge trimmers, saws, blowers, aerators, weed spray applicators, wheelbarrows, pruners, watering accessories.
• Horticulture Waste Removal: Per site per month, based on site area (m²).
• Hygiene Consumables: Paper towels, toilet seat sanitizers, liquid hand soap, urinal mats, deo blocks, air fresheners.
• Hygiene Sanitary Bin Service: 7-day or 14-day service, including bin liner replacement.
• Additional Services: Deep cleaning, carpet cleaning, carwash, external/internal window cleaning (height >3.3m), adhoc grass cutting, bush clearing, laundry services, office service functions, adhoc items.

Site Locations:

• New Germany Complex, Menston Road Complex, Mkondeni Complex, Mersey Training Centre, Pietermaritzburg Training Centre, Empangeni Area Office, and multiple CNCs (Customer Network Centres) in KwaZulu-Natal.

Equipment and Consumables Provision:

• Some items (e.g., cleaning equipment, gardening equipment) are provided based on request by the Service Manager.
• Transport costs for supervisors, safety officers, and adhoc services are calculated based on distance from the home centre (e.g., New Germany Complex or Empangeni Area Office).

Arithmetic Errors: Eskom reserves the right to correct arithmetic errors in pricing. The higher of the calculated rates will be used.

Pricing Structure: Submit rates in the provided Bill of Quantities (BOQ) format. Each section includes a detailed rate build-up with mandatory minimum rates for compliance.

Mandatory Minimum Rates (Commercial Non-Compliance = Disqualification):

• Salaries: Must align with BCCCI (Bargaining Council for the Cleaning and Allied Industries) hourly rates, scaled by hours worked (e.g., 40 hours/week for full-day cleaners, 30 hours for half-day cleaners).
• Statutory Contributions: UIF (1% of basic salary), Compensation Fund (0.83%), Provident Fund (6%), Services SETA (1%), BCCCI Levy (0.5%).
• Leave Provisions: Annual leave, sick/absent/maternity/family responsibility leave (7% of basic salary), maternity leave (Basic Salary x 1/3 x 1.03 x 25% / 12 months).
• Additional Costs: Uniform and PPE (minimum R600/year per employee), NCCA Fee (R2.00 per employee, minimum R100/month), Severance Pay Provision (1.92% of basic salary).
• Annual Bonus: Minimum 103% of basic salary / 12 months.
• Overheads and Profit: Must be included as separate line items.

Payment Terms:

• Only the total cost line item (e.g., TOTAL - FULL DAY CLEANER COST) will be paid for each service category.
• Transport costs are reimbursed based on distance from the home centre (e.g., New Germany Complex or Empangeni Area Office).
• Adhoc services (e.g., grass cutting, bush clearing) are priced per m² or as specified.
• Percentage markups apply to approved quotations for office service functions and adhoc items.

Non-Compliance: Bids with rates below the prescribed minimums will be disqualified.

{"closingDate":"21 October 2025","closingTime":"7:00am","briefingSession":"{"date":null,"time":null,"venue":"er and electricity metre readings","is_compulsory":false}"}

{"name":null,"email":null,"phone":null,"department":null,"address":"orrectness,"}

Applicants must be capable of: providing a BCCCI compliance certificate semi‑annually; appointing a SACPCMP‑registered safety officer; supplying SABS‑approved, environmentally friendly cleaning chemicals and hygiene consumables; providing uniforms and safety shoes/boots for all staff; delivering horticulture equipment (brush cutters, mowers, rakes, etc.) and maintaining it in good condition; offering car‑wash labour and consumables for Eskom fleet vehicles; performing window cleaning above 3.3 m using telepole equipment; supplying laundry and carpet‑cleaning services; providing office service function staff with at least NQF level 4 qualification and three years’ relevant experience; submitting monthly reports as specified; maintaining an approved safety file and complying with Eskom’s Life Saving Rules, OSH Act and internal procedures; having the financial and operational capacity to absorb costs when sites are closed or services re‑allocated without additional compensation.

Effective Date 21 October 2025

Review Date October 2028

Insert background information here

Property Management is mandated to render a service to CentralEast Cluster KZNOU of a non-

technical nature for cleaning services which allows for office and window cleaning, car wash services,

horticulture services and other services associated with cleanliness and upkeeping of the facilities

within the OU

The scope of work entails but not limited to the following:

The scope includes the provision of the following facilities management services:

Supervisor Service

Safety Officer Service

Cleaner Service (Full Day Cleaners; Weekend Cleaners; Public Holiday Cleaners; Half Day Cleaners)

Provision of Office Service Function

Care-Taker Service for Mersey Training Centre

Weekend Care-Taker Service for Mersey Training Centre

Deep Cleaning Service

Supply and Delivery of Hygiene Consumables

Hygiene Sanitary Bin Service

Dedicated Carwash Service for Specific Corporate Sites

Horticulture Service

Ad hoc Grass Cutting and Bush Clearing

External Window Cleaning Exceeding a Height of 3.3m (with use of telepole only)

Internal Window Cleaning Exceeding a Height of 3.3m (with use of telepole only)

Laundry Service at Mersey Training Centre and Laundry Cleaner

Carpet Cleaning Service

Ad hoc Items

The Contractor shall provide all labour, supervision, administration and management, equipment, tools,

supplies and material required to perform the facilities management services specified herein.

The Contractor shall ensure a safety file is available at contract inception and at all times. This file must be

approved by The Employers safety representative.

Working times

Monday - Friday: 7:00am to 15:30pm

Saturday, Sunday and Public Holidays: 08:00am to 12:00pm (if required)

Eskom reserves the right to instruct the Contractor to change working times based on business

requirements.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

Closure of Site

In the event a site closes then the services at that site must come to a stop. No compensation will be paid

when a site is closed. Should a site close, the Employer reserves the right to instruct the Contractor to re-

allocate services to other sites in the region based on business requirements. No re-allocation or

disruption costs will be paid in this respect.

Addition of Site

The Employer reserves the right to request the Contractor to provide the services at new / additional sites

in the region.

Other Requirements

• Contractors to abide by Eskom’s standard namely “Life Saving Rules” at all times. Refer to the latest

revision of the standard 240-62196227 Life Saving Rules

• Contractors to comply with the requirements of the OSH Act and regulation
• Contractors to comply to Eskom Procedures and Policies as per the latest revision
• Contractors to close out any audit findings or any other findings related to the service within the

corrective action due date

• Contractors to submit BCCCI Certificate of Compliance to the Employer at 6 monthly intervals, from

the inception of the Contract

1.1.1. General Requirements

Statement of To achieve a win-win relationship between Eskom’s team and the Contractor

Service Objectives in providing non-technical facility management services. Building positive

attitudes, where problems are resolved together with initiative and

Background Eskom requires a Contractor that can act in a professional and independent

Information manner, manage their own team and implement a system of continuous

improvements beneficial to Eskom and the Contractor.

The Contractor will be responsible for ensuring the fundamental requirements

of the contract are not only met, but also exceeded.

The Contractor is to manage the service and any item related to the service in

the Eskom sites with innovation and integrity.

Materials and substances used must comply with legislation and must be

environmentally friendly. All work to be performed as per OHSACT regulations,

local municipal by-laws, government legislation and SABS codes. All work must

be supervised and managed by responsible supervisors. The Contractor

together with the supervisor and head office manager is required to attend

regular meetings with Eskom on-site

Major

Effective Date 21 October 2025

Review Date October 2028

1. Uniforms, 1.1 The Contractor shall provide for his onsite staff with the specified uniform.

Personal It is the Contractor’s responsibility to ensure that the cleanliness, correctness,

Protective and appearance are maintained.

Equipment and

Appearance

Wearing of incorrect uniform, dirty or wrinkles clothes is not allowed.

1.2 The Contractor shall ensure that its staff’s appearance is neat, such staff

are always well groomed and that such personnel whilst on duty wear their

uniforms and applicable personal protective equipment.

Contractor’s staff to always be tidy, clean with appropriate hygiene. Any non-

complying staff will immediately be removed from site. The Contractor will be

required to replace such staff at no cost to Eskom.

The Contractor to provide onsite staff with a minimum PPE of:

• Uniform / overall,
• safety shoe / boot

2.Training 2.1 The Contractor shall ensure its staff: - has full knowledge of the Site as well

as services / facilities available at the Site; are able to pass the relevant

information to the visitors or tenants whenever requested to do so.

2.2 The Contractor shall ensure that all personnel involved in the provision of

the services undergo customer service training; to ensure no complaints are

received from visitors or tenants relating to the way the personnel acts

towards such visitors or tenants.

2.3 All Contractor’s senior / supervisory personnel must be equipped with cell

phones.

3. Staff 3.1 Contractor to submit a certificate of compliance from BCCCI to the Service

Manager every six months, from the inception of the contract.

3.2 The Contractor shall ensure its personnel only make use of facilities

specifically provided to such personnel at the Site. No Contractor’s staff shall

be allowed to make use of any unauthorised facilities.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

3.3 The Contractor shall report all personnel shortages to Eskom and provide

replacement staff.

Personnel shortages must be reported prior to the commencement of any duty

shift, or if such shortages only come to light during a shift, such shortage must

be reported within 15 (fifteen) minutes of the Contractor becoming aware of

3.4 Full details of any Contractor’s personnel must be provided by the

Contractor at the request of Eskom.

3.5 The Contractor’s staff will act in a responsible manner and will abided by

not all security procedure applicable at the site.

3.6 No sleeping is allowed by any Contractor’s personnel while on duty when

on Eskom site. Designated resting areas will be allocated to the Contractor’s

personnel.

4. Reporting 4.1 The Contractor is required to submit monthly reports to Eskom. The

monthly reports must as a minimum include the following: consumable stock-

count report; staff attendance report; equipment breakdowns; and

rectification report, schedules and duties performed, quality control report,

staff turnover, customer complaints / compliments, staff disciplinary issues, as

well as action plans to rectify any deficiencies.

1.1.2. Supervisor Service

Major

Effective Date 21 October 2025

Review Date October 2028

1. Supervision 1.1 All activities carried out by the Contractor’s personnel shall be supervised

and managed by the Contractor’s supervisor

Any reasonable instruction given by Eskom to the Contractor, shall be

communicated to the Contractor’s personnel by the Contractor.

Proof of communication to the Contractor’s personnel must be submitted to

1.2 The Contractor will be required to attend regular meetings not only by the

site supervisor but also a head / regional-office manager.

1.3 Any preventative / corrective action requested must be addressed in

follow-up meetings.

1.4 Other Contractors and/or employees may be working on the same site and

the Contractor may in such cases be required to work in close co-operation

therewith.

1.5 The Contractor shall ensure that its staff are at all times professional, sober

and courteous towards visitors and tenants frequenting any Eskom site.

1.6 The Contractor’s supervisor will be required to travel to all sites under its

area of responsibility to carry out his / he duties.

Wh t l i t b l i d f i l t b bt i d f th

1.1.3. Safety Officer Service

Major

Effective Date 21 October 2025

Review Date October 2028

1.3 The safety office will be required to travel to all sites under its area of

responsibility to carry out his / her duties.

1.1.4. Cleaner Service

Major

Effective Date 21 October 2025

Review Date October 2028

2. Ad hoc Cleaning 2.1 Attend to any spillages, and other emergency cleaning requirements, such

that the Site is always in a prime state.

2.2 In the event of graffiti inside or outside the building, the Contractor must

ensure that it is removed.

2.3 Attend to ad hoc request as stipulated by the Service Manager

3. Hard floor 3.1 All hard floor coverings including edges and skirting shall be cleaned in such

cleaning a way to preserve the floor coverings. The process should ensure that all floor

areas are free from debris, dust, dirt, spillage, and litter and scuff marks to

display an even lustre on completion. Any stains and deposits should be

removed.

There shall be no:

• accumulation of ingrained / impacted dirt, particularly in crevices, corners,

and edging

• accumulation of slurry, soap, or residues from cleaning agents

• slippery floor surfaces, powdering discoloration, build up and scuffing

3.2 No fresh stains shall be evident. Where necessary, site-specific

requirements should be complied with, as for the various surface finishes such

as concrete, polished tiles, wood, etc.

3.3 Polish to be applied on all hard floors in common areas i.e. reception,

kitchen, hallways, etc. on an as and when required basis, as indicated by Service

Manager the polish should be stripped and re-applied to maintain non-slip

shiny floor.

4.Soft floor 4.1 All soft floor coverings including edges and skirting shall be free from debris

coverings dust and dirt. Any stains and deposits should be removed. No fresh stains shall

be evident. This includes all carpets, rugs, entrance mats, etc.

All carpeted floor areas, throw rugs, and floor mats must be vacuumed to

ensure that such floors are free from loose debris, dirt, dust, stains, build-up

and other foreign matter.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

4.2 Mats shall be positioned in such a manner so as not to constitute a tripping

hazard.

4.3 Carpets to be vacuumed with the use of a wet and dry vacuum cleaner.

5.Slip resistant 5.1 Floor surfaces having a slip resistant property must remain slip resistant, in

floors particular when there is dampness or water spillage.

6.Stairs 6.1 All stairs including treads, risers, nosing banisters, balustrades, handrails,

ledges and guards must be free from dust, debris, stains and marks.

7. Internal glass, 7.1 All glass / mirrors (excluding external windows) shall be free of dust, void of

mirrors and stains and a streak / smear free finish achieved.

cladding (including 7.2 All internal glass partitions shall be free of dust, void of finger printing,

interior of lifts) stains, markings and with a dry streak / smear free finish.

8. Walls and doors 8.1 All walls and doors, including framework shall be void of stains and markings

(no graffiti) ingrained dust, dirt and cobwebs, with a streak / smear free even

finish achieved with no visible water marks.

9. Ceilings and 9.1 All ceiling surfaces shall be free from cobwebs and other debris. All air

bulkheads, conditioning diffusers to be free from dust and marks. Cleaning to be done

including air while on floor level and up to a height of 3.3 meters.

conditioning

10. Furniture, 10.1 All furniture, fixtures and fittings including architectural Ironmongery shall

fixtures and fittings be cleaned / polished appropriately to ensure protection. The process should

including ensure the above to be free from dust, void of stains, with a streak / smear free

architectural a finish achieved.

structural

Common area signage below 3.3 meters high to be kept dirt free. Cleaning to be

ironmongery,

done while on floor level. bulkheads and

11. Sanitary ware 11.1 All sanitary ware, sinks, wash-hand basins, surfaces and their appropriate

visible surface pipework, splash backs, taps, chains and plugs shall be void of all

soiling, detergent and / or watermarks.

12. Blinds, louvers 12.1 Blinds shall be cleaned appropriately. The cleaning process must ensure

and sun visors the blinds are free from dust and stains.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

13.Waste 13.1 All waste receptacles shall be clean, dry, dust / dirt free and have an

receptacles acceptable odour.

All dustbins and trash receptacles shall:

• be emptied and returned to its original location to ensure a clean, neat and

professional site appearance

• be cleared before overflowing

• be cleaned to ensure such dustbins are substantially free from any dust,

removable stains, soil, grease, odours, and spillages

• be emptied in a manner which does not in any manner disrupt any activities

13.2 Waste bins may never be more than 60% full. Compaction and waste

disposal areas must be hygienically maintained and free of litter and smells.

13.3 Waste bins / containers / packets must be moved to the relevant collection

points on waste collection days to be picked up by the waste removal company.

14. High-level 14.1 High-level ledges and surfaces shall be cleaned to be free from ingrained

ledges and dirt and dust, void of all stains and markings. This includes canopies, exposed

surfaces including trusses and beams etc. There shall be no moths, dust, rodent or animal faeces

air conditioning on high level ledges or surfaces.

grills, diffuser

outlets, high level

ducting vents

15.Toilets / 15.1 All cleaning and maintaining of toilets shall be carried out daily. Toilets to

ablution / Shower / be kept clean and inspected every hour and recorded on an inspection sheet.

Hand Basins / Sinks Inspection sheet to be signed off by Contractor’s supervisor.

/ Bath facilities / 15.2 Provision should be made to ensure that toilet, shower and bath facilities

Urinals are free of any odours. The cleaning process should ensure protection of all

surfaces. All sinks, basins, toilet pan, urinals, troughs, cisterns, shower heads,

chains and plugs should be free of all stains, ingrained dirt, build-up of lime

scale dry germ with a streak / smear free finish achieved

15.3 Floors and walls to be cleaned with a fungicide solution. Basins, Urinals

and Bowls and Fittings to be cleaned with a disinfectant.

15.4 All defects to be reported to Eskom supervisor and ensure that it is logged

on the relevant CRM system.

15.5 Descale and remove algae, bacteria and uric encrustations from all areas.

Clean and disinfect both internal and external surfaces of the fitments.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

15.6 Remove trap where possible and clean/disinfect and clear away all waste

around and inside the trap. Clear overflows and waste pipes of accumulated

waste deposits.

15.7 Clear and disinfect all taps, plugs, chains, outlets, channels and gullies.

16. Hygiene 16.1 The Contractor shall be required to perform stock control of the hygiene

equipment and consumables supplied and request replenishment of hygiene consumable stock

consumables as required.

16.2 The Contractor to ensure hygiene equipment is stocked with consumables,

including, but not limited to: toilet paper; hand towels, liquid or foam soap,

toilet bin liners, air fresheners; toilet brush, etc. always.

16.3 The Contractor shall ensure all hygiene equipment is clean and free of

obstructions.

16.4 The Contractor will inspect all hygiene equipment while performing their

duties and report any defective or damaged hygiene equipment to the Service

Manager.

16.5 The Contractor shall report any broken or malfunctioning hygiene

equipment immediately to the Service Manager.

17.Window 17.1 Fully clean all the inside of the window glass and frames monthly.

cleaning less than

17.2 Fully clean the outside of all window glass and frames every 3 months, up 3.3 meters high

to a height of 3.3 meters.

17.3 Windows are to be free of dust, dirt, smears, fingerprinting, stains and

markings.

17.4 All window cleaning will be done while on floor level, using a window

cleaner with an extendable handle to reach a height of 3.3m.

18. External 18.1 A program of collection will be implemented by the Contractor to ensure

there is no accumulation of litter within the grounds and city council roads'

reserves bordering on the site at any time.

18.2 Waste bins to be positioned as agreed with Eskom and will be emptied and

regularly cleaned. Such that they never overflow, they do not have any foul

odours, they do not become heavily soiled and are kept in a sanitary condition.

18.3 Cigarette disposal provisions will be provided by Eskom at all designated

smoking points and will be emptied and regularly cleaned such that they never

overflow.

18.4 Parking garages / areas to be swept and free of litter.

18.5 The external fabric of the building will be cleaned to a height of 3.3 metres

to maintain the external appearance. Cleaning will be done while on floor level.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

19.Dining area 19.1 All tables, chairs, to be cleaned and furniture rearranged as per agreed

Cleaning arrangement. Dining area to be always kept in a clean and neat condition.

20. Kitchen / Tea 20.1 Cleaning of the kitchen / tea station / kitchenettes shall be carried out

Stations / daily. These facilities are to be always kept clean and hygienic.

Kitchenettes

Cleaning also refers to:

• Cleaning and degreasing microwave and stoves

• Descaling of Kettles

• Washing of crockery and cutlery

20.2 All defects to be reported to Service Manager and ensure it are logged on

the relevant CRM system.

21.Contractor’s 21.1 The Contractor must ensure that the facilities made available to

facilities Contractor, if applicable, for change rooms and offices are kept clean, hygienic,

tidy and to an acceptable standard.

21.2 The Contractor must ensure that adequate lockable lockers are provided

for each cleaner, these must be of an acceptable standard.

21.3 The Contractor is to comply to the OHS Act with regards to the provision of

facilities for their staff.

22. Delivery Yards / 22.1 The Contractor must ensure that the delivery yards, warehouses and

warehouses/ workshops are clean and tidy, with no litter, excessive dust, dirt and debris.

workshops

23. Setting up of 23.1 The Contractor is required to setup boardrooms for meetings and assist

Boardrooms / with arranging and setting up for functions at Eskom facilities.

Mersey Training 23.2 The Contractor is required to setup lecture rooms for training and tidying

Centre Lecture up on break interval. Once the class is adjourned for the day, the Contractor to

Rooms and Tea clean the lecture room.

Making 23.3 The Contractor will be required to make tea and/or coffee for the

Managers upon request by the Service Manager.

24. Mersey 24.1 The Contractor is required to make beds, sweep, clean the rooms and

Training Centre bathrooms, wipe floors and polish furniture, clean the room fridges, wipe

Rooms blinds, wipe windows on the inside of the rooms, sweep/brush small carpets,

wash small carpets outside, vacuum beds with extraction cleaner.

24.2 The Contractor to make provision for a cleaner to clean males’ toilets,

entertainment area and high-pressure cleaning of the verandas every week and

cleaning of paving once a month.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

1.1.5. Full Day Cleaner

Major

Effective Date 21 October 2025

Review Date October 2028

2. Working Days 2.2 The working duration of the Public Holiday Cleaner is 4 hours per day, from

and Times 08:00 to 12:00, unless the working hours are changed by the Service Manager.

1.1.8. Half Day Cleaner

Major

Effective Date 21 October 2025

Review Date October 2028

Major

Effective Date 21 October 2025

Review Date October 2028

1.1.12. Deep Cleaning Service

Major

Effective Date 21 October 2025

Review Date October 2028

1.2The Contractor will deliver hygiene consumables quantities as per Service

Manager’s requirements. The quantities of consumables will be per site. Delivery

of consumables greater than the specified amount will not be paid for by Eskom.

1.3 The Contractor will manage and use the consumables in a cost effective and

efficient manner and will put controls in place to minimize wastages and prevent

theft of the consumables. Missing or shortage of consumables will be for the cost

of the Contractor.

1.4 The Contractor shall keep record of the consumable consumption and to

provide such to Eskom when required.

1.5 All hygiene consumables must be SABS approved.

1.1.14. Hygiene Sanitary Bin Service

Major

Effective Date 21 October 2025

Review Date October 2028

1.4 All bins must be in a neat and always working condition. Bins must be

replaced immediately if requested by the Service Manager.

1.5 All sanitary waste to be removed discretely from the site.

1.6 Waste Disposal Certificates for every service must be supplied by the

Contractor to the Service Manager.

1.7 Hygiene sanitary bin services shall be provided in line with the frequency

as stipulated by the Service Manager.

1.1.15. Dedicated Car Wash Service for Specific Corporate Sites

Major

Effective Date 21 October 2025

Review Date October 2028

1.1.16. Horticulture Service

Major

Effective Date 21 October 2025

Review Date October 2028

1.6 All equipment will be utilized in line with the requirements of the

Occupational Health and Safety Act.

2. Lawns 2.1 Lawn areas are to be cut regularly. After mowing, some grass cuttings

may be utilised as green mulch to all garden areas. Clippings are to be

spread neatly across the beds.

Cutting specs to be:

• Brush Cutters - Not less than 50mm and Not more than 100mm
• Push mowers - Not less than 20mm and Not more than 40mm

2.2. All areas where lawn abuts onto kerbs or footpaths are to be trimmed

to a line running down the back edge of the kerbs or the edge of the

footpath.

2.3. No edges are to be cut using spade. Only edge trimmers or shears may

be used.

2.4. Localised areas where grass growth has been poor through lack of

water or where the soils have been compacted are to be aerated at regular

intervals. This operation is to be carried out after the areas have been

thoroughly watered.

2.5 The grass against the perimeter fence as well as around buildings,

manholes, paths, concrete or brick structure, flower beds etc. is to be

trimmed and shall be considered as part of the grass cutting operation.

3. Cultivation 3.1. Hand weeding is to be carried out on a regular basis. All root growth is

and Weeding to be removed. Garden / Lawns must be weed free.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

3.2. Broad-leafed weeds are to be controlled utilizing the correct herbicide.

No spraying is to be undertaken in the narrow lawn areas where desirable

plants may be damaged. Any plants damaged by the Contractor will be

replaced by the Contractor.

3.3 Herbicides are to be applied in accordance with the manufacturer’s

specifications and are to be carried out by a competent person wearing the

correct protective clothing.

3.4 The Contractor shall always endeavour to use environmentally and bio-

degradable products.

The Contractor is to provide relevant information on products used.

3.5 The Contractor is to be in possession of the relevant Hazchem

certificates and is to ensure that the handling of all hazardous chemical

substances, including fertilizers, is strictly in accordance with the Regulation

for Hazardous Chemical substances framed under the OSH Act No. . All Hazchem data sheets are to be forwarded for all chemicals used.

Hazardous chemical data sheets must be submitted. Report to be

submitted monthly, indicating chemicals utilised on the site.

3.6. All empty herbicides & fertilizer containers are to be immediately

disposed of off-site in accordance with the relevant laws, bylaws and

regulations.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

3.7 All areas of paving e.g car parks, pavements, walkways, paved roads etc

are to be kept free of weeds, unwanted moss and algea at all times. This

will involve both hand weeding and the careful application of selected

herbicides / chemical e.g. “Roundup”, “Ridder” or any other suitable

chemical.

Any damage caused to the paving or planting as a result of work done are

to be repaired by the Contractor at his own cost.

3.8. Care must be taken to avoid damage to plants and plant roots during

the cultivation process. Cultivate to ensure a loose, surface with no

compaction.

Should any plants die due to poor cultivation, their replacement will be for

the account of the Contractor.

3.9 As part of the cultivation process, any area where die back has occurred

historically or occurs naturally, are to be replanted by division, using the

plant type originally present in the area, if the plant type allows.

3.10 Under no circumstances are line trimmers (weed eaters) to be utilised

around the base of trees. Stem protectors must be installed to all trees in

general lawn areas.

Any tree dying due to damage by line trimmers is to be replaced by the

Contractor at his own cost.

4. Pruning 4.1 All trees and shrubs to be pruned on a regular basis.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

4.2 All trees within parking areas are to be kept at least 3m above ground

where size allow, where vehicles park under trees.

4.3 General pruning is to be carried out throughout the year. Groundcovers

are to be cut back from bed edges and shrubs generally pruned as and

when necessary.

4.4. Any growth of branches etc. overhanging roofs of buildings, walls,

fences, carports, etc., which can cause damage or the depositing of leaves

etc. in storm water gutters or on roofs is to be regularly trimmed. Any

growth of any plants which can cause damage to fence or compromise

security, causing an obstruction of vision, is to be removed.

4.5 All garden refuse generated during pruning is to be removed from site

at the end of each day.

5. Stakes & Ties 5.1 All trees shall be checked once a week and after all storms, to ensure

that the stake is firm and that the tree is adequately tied at the top and

bottom of the stake.

5.2 Damage to trees caused by chafing on stakes will not be permitted.

Damage to trees caused by over tight ties will not be permitted; ties shall

be loosened or tightened as and where required.

6.Pests 6.1 The Contractor is to constantly monitor for pests through the garden

and to treat accordingly.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

6.2 Natural organic pesticides should be used. Should these fail only then

should inorganic chemical pesticides be used. Application of the pesticide is

to be carried out fully in accordance with the manufactures’ specifications

by competent person. The relevant laws, bylaws and regulations referring

to the handling, of hazardous substances and the safe disposal of

containers are to be adhered to all times. The Contractor will adhere to

strictly all conditions stipulated in Fertilizers, Farm Feed s, Agricultural

remedies act, Act No. and all amendments to the Act.

7.Leaf litter and 7.1. The Contractor shall be responsible for the removal of the day-to-day

garden refuse refuse accumulated during the maintenance process. No stockpiles of

removal leaves and wastes are to be left overnight.

7.2 All roads, pavements and pathways are to be swept and kept clean. This

is applicable to both the interior and exterior of the site.

8. Water and 8.1 The Contractor shall be solely responsible for ensuring that all areas of

irrigation planting receive the necessary amount of water, taking into account the

seasons, extent and type of irrigation present on site.

.

8.2 The Contractor is responsible for providing all necessary hoses,

sprinklers and fittings to carry out the above. All equipment provided by the

Contractor will always be in a good working condition.

8.3 Those areas not covered by the irrigation system are to be hand

watered.

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document

559-1826396412 Rev 1

Identifier

Effective Date 21 October 2025

Review Date October 2028

9. Irrigation 9.1 The Contractor is to ensure the entire irrigation system is fully

Maintenance functional. All defects must be reported to Eskom. Any damage caused by

the Contractor due to negligence will be for the cost of the Contractor.

All defects on the irrigation system must be reported to the Service

Manager within 24 hours of identifying the defect. During the first three

months of the contract a detailed audit must be compiled and submitted to

the Service Manger identifying any damage to such system.

10. Indoor Plants 10.1 The Contractor shall grow replacement indoor plants on site and shall

replace all missing or unsightly plants on instruction from the Service

Manager. Selection of internal plants will be done in consultation with

Eskom.

10.2 Maintenance of internal plants will include watering, pruning, and pest

control. Plant maintenance must aim at up keeping of plants attractiveness

prolonging plants life-span.

1.1.17. Ad hoc Grass Cutting and Bush Clearing

Major

Effective Date 21 October 2025

Review Date October 2028

1.3 The service will be for sites other than those stipulated on the pricelist

under the Horticulture section.

1.4 When travel for the grass cutting and bush clearing is to be claimed, prior

approval must be obtained from the Service Manager.

1.1.18. External Window Cleaning Greater Than a Height of 3.3m (with use of telepole only)

Major

Effective Date 21 October 2025

Review Date October 2028

1. Internal 1.1 This service will be on an as and when required basis as stipulated by the

Window cleaning Service Manager.

greater than a

height of 3.3

meters The Contractor to fully clean the inside of all window glass and frames, on

specified buildings where the windows exceed a height of 3 3m Washing of

1.2 The service includes all tools, equipment, consumables, chemicals,

supervision, SHE requirements, adherence to legislation and Eskom

requirements as well as travel and labour including travel time to and from the

site.

1.3 Windows are to be free of dirt, smears, fingerprinting, stains, markings etc.

1.4 This must be carried out with strict supervision and in accordance with the

Occupational Health and Safety Act.

1.1.20. Laundry Service at Mersey Training Centre

Major

Effective Date 21 October 2025

Review Date October 2028

1.5 The Contractor shall provide all the necessary laundry consumables,

chemicals and cleaning material which must be environmentally friendly, have

the safety data sheets and be SABS approved, for the Contractor to carry out

the laundry service.

1.6 The Contractor shall be required to perform stock control of the laundry

chemicals supplied.

2. Laundry 2.1 This service will be required on an as and when required basis as stipulated

by the Service Manager.

2.2 The contractor shall provide laundry service as follows:

• Wash Only

o Towels - Daily

o Blankets – Every two months

o Mattress protector – Once a month

o Plastic chairs seat covers – As and when required

• Wash and Iron

d l (f d h l h ll d )

1.1.21. Laundry Cleaner

Major

Effective Date 21 October 2025

Review Date October 2028

1.1.22. Carpet Cleaning Service

Major

Effective Date 21 October 2025

Review Date October 2028

Compiled by Supported by Approved by

pp Benny Ravu ...................................... ...................................... ............................................

Nadim Rassool Nikesh Sivanath Mfundo Maphanga

Senior Supervisor Contracts and Support Facilities Manager

Manager

2026/02/09 2026/02/10 Date................................ Date........................... Date...........................

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 29

File name: Scope of Work Template In partnership with

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

• Contractors to abide by Eskom’s standard namely “Life Saving Rules” at all times. Refer to the latest

revision of the standard 240-62196227 Life Saving Rules

• Contractors to comply with the requirements of the OSH Act and regulation
• Contractors to comply to Eskom Procedures and Policies as per the latest revision
• Contractors to close out any audit findings or any other findings related to the service within the

corrective action due date

• Contractors to submit BCCCI Certificate of Compliance to the Employer at 6 monthly intervals, from

the inception of the Contract

1.1.1. General Requirements

Statement of To achieve a win-win relationship between Eskom’s team and the Contractor

3.5 The Contractor’s staff will act in a responsible manner and will abided by

not all security procedure applicable at the site.

3.6 No sleeping is allowed by any Contractor’s personnel while on duty when

on Eskom site. Designated resting areas will be allocated to the Contractor’s

personnel.

4. Reporting 4.1 The Contractor is required to submit monthly reports to Eskom. The

monthly reports must as a minimum include the following: consumable stock-

count report; staff attendance report; equipment breakdowns; and

rectification report, schedules and duties performed, quality control report,

staff turnover, customer complaints / compliments, staff disciplinary issues, as

well as action plans to rectify any deficiencies.

1.1.2. Supervisor Service

communicated to the Contractor’s personnel by the Contractor.

Proof of communication to the Contractor’s personnel must be submitted to

1.2 The Contractor will be required to attend regular meetings not only by the

site supervisor but also a head / regional-office manager.

1.3 Any preventative / corrective action requested must be addressed in

follow-up meetings.

1.4 Other Contractors and/or employees may be working on the same site and

the Contractor may in such cases be required to work in close co-operation

therewith.

1.5 The Contractor shall ensure that its staff are at all times professional, sober

and courteous towards visitors and tenants frequenting any Eskom site.

1.6 The Contractor’s supervisor will be required to travel to all sites under its

area of responsibility to carry out his / he duties.

• Assist with onsite emergencies
• Perform site inspections
• Open and lock lecture rooms and offices
• Replenish toilet paper in the rooms
• Replenish hygiene consumables
• Check water and electricity metre readings
• Be available for afterhours support
• Check-in and check-out students on the weekends

4. Handyman 4.1 The Care-Taker shall repair minor defects onsite and be responsible for

to comply with the responsibilities stipulated in this contract.

1.3. The Contractor shall inspect all equipment to ensure the above

responsibilities are complied with. Record to be kept of such inspections

and provided to Eskom when required.

1.4. A register shall be kept of all equipment for random inspection /

physical / operational checks.

• ensure that all laundry equipment used in the provision of the Service are in

good working condition with no parts missing

• inspect the laundry equipment to ensure compliance. A record of such

inspection shall be kept and made available to Eskom whenever required

1.3 A register shall be kept of all laundry equipment for random inspection /

physical / operational checks.

1.4 The Contractor shall submit a list of equipment required for the service.

Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier

Requirements 1.1 The Contractor shall appoint a part time safety officer (registered with SACPCMP) in writing to be accountable for the quality and execution of its health and safety programmes, for its employees and appointed Contractors employees for the duration of the contract. 1.2 The Contractor shall ensure the SHE requirements as per by SHE specifications of Eskom and as stipulated by the Service Manager are met. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT 1.Cleaning 1.1 The Contractor shall, at its own cost acquire, maintain, replace and/or Equipment, replenish all cleaning equipment required to provide the Service. Consumables, and 1.2 The Contractor shall: Chemicals

ensure that all cleaning equipment used in the provision of the Service are in good working condition with no parts missing;

inspect the cleaning equipment to ensure compliance with this responsibility; 1.3 The Contractor shall inspect all equipment to ensure the above responsibilities are complied with. 1.4 A register shall be kept of all cleaning equipment for random inspection / physical / operational checks. 1.5 The Contractor shall, at its own cost, supply and deliver all cleaning equipment, consumables, and chemicals. The Contractor to ensure cleaning equipment, 1.6 The Contractor shall provide all the necessary cleaning consumables, chemicals and cleaning material which must be environmentally friendly, have the safety data sheets and be SABS approved, for the Contractor to carry out the service stipulated in section 1.2.4 Cleaner Service. 1.7 The Contractor shall be required to perform stock control of the cleaning chemicals supplied. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT 1.Requirements 1.1 The Full Day Cleaner will be required to comply with all requirements stipulated under C3.1 – 1.2.4 CLEANER SERVICE.

Working Days 2.1 The Full Day Cleaner is required to work on days deemed as normal and Times working days, from Monday to Friday 2.2 The working duration of the Full Day Cleaner is 8 hours per day, from 07:00 to 15:30. The working times may be changed, as stipulated by the Service Manager. 1.1.6. Weekend Cleaner MAJOR REQUIRMENT 1.Requirements 1.1 The Weekend Cleaner will be required to comply with all requirements stipulated under C3.1 – 1.2.4 CLEANER SERVICE.

Working Days 2.1 The Weekend Cleaner is required to work on both Saturdays and Sundays. and Times 2.2 The working duration of the Weekend Cleaner is 4 hours per day, from 08:00 to 12:00, unless the working hours are changed by the Service Manager. 1.1.7. Public Holiday Cleaner MAJOR REQUIRMENT 1.Requirements 1.1 The Public Holiday Cleaner will be required to comply with all requirements stipulated under C3.1 – 1.2.4 CLEANER SERVICE. 2.1 The Public Holiday Cleaner is required to work on days identified by the South African government as Public Holidays. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT 1.Requirements 1.1 The Half Day Cleaner will be required to comply with all requirements stipulated under C3.1 – 1.2.4 CLEANER SERVICE.

Working Days 2.1 The Half Day Cleaner is required to work on days deemed as normal and Times working days, from Monday to Friday. 2.2 The working duration of the Half Day Cleaner is 5 hours per day, from 08:00 to 13:00. The working times may be changed, as stipulated by the Service Manager. 1.1.9. Provision of Office Service Function MAJOR

Requirements 1.1 This service will be on an as and when required basis as stipulated by the Service Manager. Provision of this service is based on a request from the Service Manager based on a quotation. 1.2 The Contractor to provide an office service function to assist with the running of the facilities as requested by the Service Manager. Service to be provided during the stipulated working hours. 1.3 Personnel to be computer literate and have the minimum NQF level 4 qualification and 3 years’ related experience. 1.4 Contractor’s personnel to use uniform, PPE and name tags when providing the service. 1.1.10. Care-Taker Service for Mersey Training Centre Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier

Accommodation 1.1 Eskom shall provide accommodation only, on site (Mersey Training Centre) for the Care-Taker in the form of a single dedicated room. No meals will be provided.

Working Days 2.1 Normal working times: and Times Sunday 14:00 to Friday 16:00.

Support 3.1 The Care-Taker shall:- Function

Assist with onsite emergencies

Perform site inspections

Open and lock lecture rooms and offices

Replenish toilet paper in the rooms

Replenish hygiene consumables

Check water and electricity metre readings

Be available for afterhours support

Check-in and check-out students on the weekends

Handyman 4.1 The Care-Taker shall repair minor defects onsite and be responsible for Function unlocking of doors in case of emergencies and lost keys. 4.2 The Care-Taker must carry out any other duties as requested by the Service Manager, to ensure the smooth running of the Mersey Training Centre.

Supervisory 5.1 The Care-Taker shall supervise all horticulture service staff on site. Function 1.1.11. Weekend Care-Taker Service for Mersey Training Centre MAJOR REQUIRMENT 1.Requirements 1.1 The weekend caretaker will be required to comply with all requirements stipulated under C3.1 – 1.2.10 CARE-TAKER SERVICE FOR MERSEY TRAINING CENTRE, excluding section 2 Working Days and Time

Working Days 2.1 The Weekend Care-Taker will be required to work on an as and when and Times required basis, as stipulated by the Service Manager. 2.2 The Weekend Care-Taker is required to work from Friday 16:00 to Sunday 14:00. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT

Deep Cleaning 1.1 This service will be on an as and when required basis as stipulated by the Service Manager. Provision to be made for deep cleaning in ablution facilities and bathrooms, as stipulated by the Service Manager. 1.2 The service includes all tools, equipment, consumables, chemicals, supervision, adherence to SHE requirements, adherence to legislation and Eskom requirements as well as labour including travel time to and from the 1.3 When travel for deep cleaning is to be claimed, prior approval must be obtained from the Service Manager. 1.4 This function must be performed by a team with specialist knowledge and experience in Deep Cleaning. 1.5 The use of a SABS approved liquid of acidic cleansing properties for the deep cleaning of toilets, shower cubicles, urinals, basins, bathrooms and any other ceramic or enamel surface to remove lime build-up, rust and urine marks and deodorizes. 1.6 Descale and remove algae, bacteria and uric encrustations from all areas. 1.7 Clean and disinfect both internal and external surfaces of the fitments. 1.8 Remove trap where possible and clean/disinfect and clear away all waste around and inside the trap. 1.9 Clear overflows and waste pipes of accumulated waste deposits. 1.10 Clear and disinfect all taps, plugs, chains, outlets, channels and gullies. 1.1.13. Supply and Delivery of Hygiene Consumables MAJOR REQUIRMENT

Hygiene 1.1 The Contractor shall, at its own cost, deliver all hygiene consumables and Consumables provide delivery notes of such. The Contractor to ensure Hygiene Consumables are always available on site. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT

Sanitary 1.1The Contractor shall provide a sanitary waste collection and disposal Services service, whereby sanitary bins are used to collect and store sanitary waste hygienically and safely. All sanitary services are to be performed in line with National Environmental Waste Management Act, and the by-laws of the local municipality in which the site is located. 1.2 All bins, liners, and cleaning materials / consumables including sanitary bin powder must be provided by the Contractor as part of the service. 1.3 The bins are to be cleaned and disinfected to kill all bacteria and the bin liner including sanitary bin powder needs to be replaced with each service. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT 1.Dedicated Car 1.1 The Contractor to provide a vehicle washing service for Eskom fleet Wash vehicles, at specified Eskom Sites. The carwash infrastructure is in place, the Contractor to provide the labour and carwash consumables and equipment. 1.2 Vacuum cleaners, brushes and all other equipment required for this service to be supplied by the Contractor. 1.3 The types of vehicles to be washed are cars, single-cab bakkies, king-cab bakkies and double-cab bakkies. 1.4 The vehicles must be washed and cleaned internally and externally. Removing all dust, dirt and cleaned to reasonable hygienic standard. Tyres must be polished, all not metal surfaces to be cleaned, shined and protected using appropriate chemicals. Fragrance to be sprayed to remove any unpleasant odours 1.5 Washing of Eskom employees’ private vehicles will be for the account of that employee. The Contractor must recover the amount due directly from the Eskom employee. The washing of private vehicles is based on capacity and availability of the contractor. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier 1.Horticulture 1.1. The Contractor shall, at its cost acquire, maintain, replace and or Equipment replenish all equipment required to provide the Service. The Contractor shall provide at minimum the following equipment for the Service: Brush cutters, lawn mowers, rakes, wheelbarrows, spades, garden forks, blowers, tree trimmers, hedge clippers, refuse bags, etc. 1.2. The Contractor shall ensure that all equipment used in the provision of services are branded and in good working condition with no parts missing. The Contractor shall repair or replace all equipment to the extent required to comply with the responsibilities stipulated in this contract. 1.3. The Contractor shall inspect all equipment to ensure the above responsibilities are complied with. Record to be kept of such inspections and provided to Eskom when required. 1.4. A register shall be kept of all equipment for random inspection / physical / operational checks. The register to be updated and submitted to Eskom monthly. 1.5 Lawn mowers shall have a bin to catch all grass cuttings. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier 1.Requirements 1.1 The contractor will be required to provide a grass cutting and bush clearing service on an as and when required basis as stipulated by the Service Manager. 1.2 The service includes all tools, equipment, consumables, removal of grass cutting and bush clearing waste generated when providing the service, supervision, adherence to SHE requirements, adherence to legislation and Eskom requirements as well as labour including travel time to and from the site. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier 1.External 1.1 This service will be on an as and when required basis as stipulated by the Window cleaning Service Manager. greater than a height of 3.3 meters The Contractor to fully clean the outside of all window glass and frames, on specified buildings where the windows exceed a height of 3.3m. Washing of 1.2 The service includes all tools, equipment, consumables, chemicals, supervision, SHE requirements, adherence to legislation and Eskom requirements as well as travel and labour including travel time to and from the site. 1.3 Windows are to be free of dirt, smears, fingerprinting, stains, markings etc. 1.4 This must be carried out with strict supervision and in accordance with the Occupational Health and Safety Act. 1.1.19. Internal Window Cleaning Greater Than a Height of 3.3m (with use of telepole only) MAJOR Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier

Laundry 1.1 Eskom will provide: Equipment,

3 x windy driers located at Mersey Training Centre Consumables and 1.2 The Contractor shall: Chemicals

ensure that all laundry equipment used in the provision of the Service are in good working condition with no parts missing

inspect the laundry equipment to ensure compliance. A record of such inspection shall be kept and made available to Eskom whenever required 1.3 A register shall be kept of all laundry equipment for random inspection / physical / operational checks. 1.4 The Contractor shall submit a list of equipment required for the service. Approval from the Service Manager must be obtained before supplying any Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT 1.Requirements 1.1 The Laundry Cleaner will be required to comply with all requirements stipulated under C3.1 – 1.2.20 LAUNDRY SERVICE AT MERSEY TRAINING CENTRE.

Working Days 2.1 The Laundry Cleaner is required to work on days deemed as normal and Times working days, from Monday to Frida. 2.2 The working duration of the Laundry Cleaner is 8 hours per day, from 07:00 to 15:30. The working times may be changed, as stipulated by the Service Manager. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier REQUIRMENT 1.Carpet Cleaning 1.1 This Contractor will be required to provide an extraction carpet cleaning Service service on an as and when required basis as stipulated by the Service Manager. 1.2 This function must be performed by a team with specialist knowledge and experience in extraction carpet cleaning. 1.3 The service includes all tools, equipment, consumables, chemicals, supervision, adherence to SHE requirements, adherence to legislation and Eskom requirements as well as labour including travel time to and from the 1.4 When travel for the carpet cleaning service is to be claimed, prior approval must be obtained from the Service Manager. 1.1.23. Ad Hoc Items MAJOR REQUIRMENT 1.Ad Hoc Items 1.1 The Contractor will be required to provide an ad hoc items service on an as and when required basis as stipulated by the Service Manager. 1.2 The provision of ad hoc items includes any items which fall within the ambit of the service 1.3 When travel for the ad hoc item service is to be claimed, prior approval must be obtained from the Service Manager. Controlled Disclosure When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 29 File name: Scope of Work Template In partnership with Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 559-1826396412 Rev 1 Identifier

B-BBEE Minimum Level: 14

approved by The Employers safety representative.

1.2 The Contractor shall ensure that its staff’s appearance is neat, such staff

are always well groomed and that such personnel whilst on duty wear their

uniforms and applicable personal protective equipment.

Contractor’s staff to always be tidy, clean with appropriate hygiene. Any non-

complying staff will immediately be removed from site. The Contractor will be

required to replace such staff at no cost to Eskom.

• Uniform / overall,
• safety shoe / boot

2.Training 2.1 The Contractor shall ensure its staff: - has full knowledge of the Site as well

as services / facilities available at the Site; are able to pass the relevant

information to the visitors or tenants whenever requested to do so.

2.2 The Contractor shall ensure that all personnel involved in the provision of

the services undergo customer service training; to ensure no complaints are

received from visitors or tenants relating to the way the personnel acts

towards such visitors or tenants.

2.3 All Contractor’s senior / supervisory personnel must be equipped with cell

phones.

3. Staff 3.1 Contractor to submit a certificate of compliance from BCCCI to the Service

1.1.3. Safety Officer Service

Specific requirement

Requirement

1. Requirements 1.1 The Contractor shall appoint a part time safety officer (registered with

SACPCMP) in writing to be accountable for the quality and execution of its

health and safety programmes, for its employees and appointed Contractors

employees for the duration of the contract.

1.2 The Contractor shall ensure the SHE requirements as per by SHE

specifications of Eskom and as stipulated by the Service Manager are met.

Scope of work

Effective Date 21 October 2025

Review Date October 2028

1.3 The safety office will be required to travel to all sites under its area of

responsibility to carry out his / her duties.

1.1.4. Cleaner Service

• ensure that all cleaning equipment used in the provision of the Service are in

good working condition with no parts missing;

• inspect the cleaning equipment to ensure compliance with this responsibility;

1.3 The Contractor shall inspect all equipment to ensure the above

responsibilities are complied with.

1.4 A register shall be kept of all cleaning equipment for random inspection /

physical / operational checks.

1.5 The Contractor shall, at its own cost, supply and deliver all cleaning equipment,

consumables, and chemicals. The Contractor to ensure cleaning equipment,

1.6 The Contractor shall provide all the necessary cleaning consumables,

chemicals and cleaning material which must be environmentally friendly, have

the safety data sheets and be SABS approved, for the Contractor to carry out

the service stipulated in section 1.2.4 Cleaner Service.

1.7 The Contractor shall be required to perform stock control of the cleaning

chemicals supplied.

Scope of work

Effective Date 21 October 2025

Review Date October 2028

2. Ad hoc Cleaning 2.1 Attend to any spillages, and other emergency cleaning requirements, such

that the Site is always in a prime state.

2.2 In the event of graffiti inside or outside the building, the Contractor must

ensure that it is removed.

2.3 Attend to ad hoc request as stipulated by the Service Manager

3. Hard floor 3.1 All hard floor coverings including edges and skirting shall be cleaned in such

cleaning a way to preserve the floor coverings. The process should ensure that all floor

areas are free from debris, dust, dirt, spillage, and litter and scuff marks to

display an even lustre on completion. Any stains and deposits should be

removed.

• accumulation of ingrained / impacted dirt, particularly in crevices, corners,

and edging

• accumulation of slurry, soap, or residues from cleaning agents

• slippery floor surfaces, powdering discoloration, build up and scuffing

3.2 No fresh stains shall be evident. Where necessary, site-specific

requirements should be complied with, as for the various surface finishes such

as concrete, polished tiles, wood, etc.

3.3 Polish to be applied on all hard floors in common areas i.e. reception,

kitchen, hallways, etc. on an as and when required basis, as indicated by Service

Scope of work

Effective Date 21 October 2025

Review Date October 2028

4.2 Mats shall be positioned in such a manner so as not to constitute a tripping

hazard.

4.3 Carpets to be vacuumed with the use of a wet and dry vacuum cleaner.

5.Slip resistant 5.1 Floor surfaces having a slip resistant property must remain slip resistant, in

floors particular when there is dampness or water spillage.

6.Stairs 6.1 All stairs including treads, risers, nosing banisters, balustrades, handrails,

ledges and guards must be free from dust, debris, stains and marks.

7. Internal glass, 7.1 All glass / mirrors (excluding external windows) shall be free of dust, void of

mirrors and stains and a streak / smear free finish achieved.

cladding (including 7.2 All internal glass partitions shall be free of dust, void of finger printing,

interior of lifts) stains, markings and with a dry streak / smear free finish.

8. Walls and doors 8.1 All walls and doors, including framework shall be void of stains and markings

(no graffiti) ingrained dust, dirt and cobwebs, with a streak / smear free even

finish achieved with no visible water marks.

9. Ceilings and 9.1 All ceiling surfaces shall be free from cobwebs and other debris. All air

bulkheads, conditioning diffusers to be free from dust and marks. Cleaning to be done

including air while on floor level and up to a height of 3.3 meters.

conditioning

10. Furniture, 10.1 All furniture, fixtures and fittings including architectural Ironmongery shall

fixtures and fittings be cleaned / polished appropriately to ensure protection. The process should

including ensure the above to be free from dust, void of stains, with a streak / smear free

architectural a finish achieved.

structural

Common area signage below 3.3 meters high to be kept dirt free. Cleaning to be

ironmongery,

done while on floor level. bulkheads and

11. Sanitary ware 11.1 All sanitary ware, sinks, wash-hand basins, surfaces and their appropriate

visible surface pipework, splash backs, taps, chains and plugs shall be void of all

soiling, detergent and / or watermarks.

12. Blinds, louvers 12.1 Blinds shall be cleaned appropriately. The cleaning process must ensure

and sun visors the blinds are free from dust and stains.

• be emptied and returned to its original location to ensure a clean, neat and

professional site appearance

• be cleared before overflowing

• be cleaned to ensure such dustbins are substantially free from any dust,

removable stains, soil, grease, odours, and spillages

• be emptied in a manner which does not in any manner disrupt any activities

13.2 Waste bins may never be more than 60% full. Compaction and waste

disposal areas must be hygienically maintained and free of litter and smells.

13.3 Waste bins / containers / packets must be moved to the relevant collection

points on waste collection days to be picked up by the waste removal company.

14. High-level 14.1 High-level ledges and surfaces shall be cleaned to be free from ingrained

ledges and dirt and dust, void of all stains and markings. This includes canopies, exposed

surfaces including trusses and beams etc. There shall be no moths, dust, rodent or animal faeces

air conditioning on high level ledges or surfaces.

grills, diffuser

outlets, high level

ducting vents

15.Toilets / 15.1 All cleaning and maintaining of toilets shall be carried out daily. Toilets to

ablution / Shower / be kept clean and inspected every hour and recorded on an inspection sheet.

Hand Basins / Sinks Inspection sheet to be signed off by Contractor’s supervisor.

/ Bath facilities / 15.2 Provision should be made to ensure that toilet, shower and bath facilities

Scope of work

Effective Date 21 October 2025

Review Date October 2028

15.6 Remove trap where possible and clean/disinfect and clear away all waste

around and inside the trap. Clear overflows and waste pipes of accumulated

waste deposits.

15.7 Clear and disinfect all taps, plugs, chains, outlets, channels and gullies.

16. Hygiene 16.1 The Contractor shall be required to perform stock control of the hygiene

equipment and consumables supplied and request replenishment of hygiene consumable stock

consumables as required.

16.2 The Contractor to ensure hygiene equipment is stocked with consumables,

including, but not limited to: toilet paper; hand towels, liquid or foam soap,

toilet bin liners, air fresheners; toilet brush, etc. always.

16.3 The Contractor shall ensure all hygiene equipment is clean and free of

obstructions.

16.4 The Contractor will inspect all hygiene equipment while performing their

duties and report any defective or damaged hygiene equipment to the Service

16.5 The Contractor shall report any broken or malfunctioning hygiene

equipment immediately to the Service Manager.

17.Window 17.1 Fully clean all the inside of the window glass and frames monthly.

cleaning less than

17.2 Fully clean the outside of all window glass and frames every 3 months, up 3.3 meters high

to a height of 3.3 meters.

17.3 Windows are to be free of dust, dirt, smears, fingerprinting, stains and

markings.

17.4 All window cleaning will be done while on floor level, using a window

cleaner with an extendable handle to reach a height of 3.3m.

18. External 18.1 A program of collection will be implemented by the Contractor to ensure

there is no accumulation of litter within the grounds and city council roads'

reserves bordering on the site at any time.

18.2 Waste bins to be positioned as agreed with Eskom and will be emptied and

regularly cleaned. Such that they never overflow, they do not have any foul

odours, they do not become heavily soiled and are kept in a sanitary condition.

18.3 Cigarette disposal provisions will be provided by Eskom at all designated

smoking points and will be emptied and regularly cleaned such that they never

overflow.

18.4 Parking garages / areas to be swept and free of litter.

18.5 The external fabric of the building will be cleaned to a height of 3.3 metres

to maintain the external appearance. Cleaning will be done while on floor level.

1.2 The Contractor to provide an office service function to assist with the

running of the facilities as requested by the Service Manager. Service to be

provided during the stipulated working hours.

1.3 Personnel to be computer literate and have the minimum NQF level 4

qualification and 3 years’ related experience.

1.4 Contractor’s personnel to use uniform, PPE and name tags when providing

the service.

1.1.10. Care-Taker Service for Mersey Training Centre

and bathrooms, as stipulated by the Service Manager.

1.2 The service includes all tools, equipment, consumables, chemicals,

supervision, adherence to SHE requirements, adherence to legislation and

1.2 Vacuum cleaners, brushes and all other equipment required for this service

to be supplied by the Contractor.

1.3 The types of vehicles to be washed are cars, single-cab bakkies, king-cab

bakkies and double-cab bakkies.

1.4 The vehicles must be washed and cleaned internally and externally.

must be polished, all not metal surfaces to be cleaned, shined and protected

using appropriate chemicals. Fragrance to be sprayed to remove any

unpleasant odours

1.5 Washing of Eskom employees’ private vehicles will be for the account of

that employee. The Contractor must recover the amount due directly from the

blowers, tree trimmers, hedge clippers, refuse bags, etc.

1.2. The Contractor shall ensure that all equipment used in the provision of

services are branded and in good working condition with no parts missing.

• Brush Cutters - Not less than 50mm and Not more than 100mm
• Push mowers - Not less than 20mm and Not more than 40mm

2.2. All areas where lawn abuts onto kerbs or footpaths are to be trimmed

to a line running down the back edge of the kerbs or the edge of the

footpath.

2.3. No edges are to be cut using spade. Only edge trimmers or shears may

be used.

2.4. Localised areas where grass growth has been poor through lack of

water or where the soils have been compacted are to be aerated at regular

intervals. This operation is to be carried out after the areas have been

thoroughly watered.

2.5 The grass against the perimeter fence as well as around buildings,

manholes, paths, concrete or brick structure, flower beds etc. is to be

trimmed and shall be considered as part of the grass cutting operation.

3. Cultivation 3.1. Hand weeding is to be carried out on a regular basis. All root growth is

and Weeding to be removed. Garden / Lawns must be weed free.

3.5 The Contractor is to be in possession of the relevant Hazchem

certificates and is to ensure that the handling of all hazardous chemical

substances, including fertilizers, is strictly in accordance with the Regulation

for Hazardous Chemical substances framed under the OSH Act No. . All Hazchem data sheets are to be forwarded for all chemicals used.

Scope of work

Effective Date 21 October 2025

Review Date October 2028

6.2 Natural organic pesticides should be used. Should these fail only then

should inorganic chemical pesticides be used. Application of the pesticide is

to be carried out fully in accordance with the manufactures’ specifications

by competent person. The relevant laws, bylaws and regulations referring

to the handling, of hazardous substances and the safe disposal of

containers are to be adhered to all times. The Contractor will adhere to

strictly all conditions stipulated in Fertilizers, Farm Feed s, Agricultural

remedies act, Act No. and all amendments to the Act.

7.Leaf litter and 7.1. The Contractor shall be responsible for the removal of the day-to-day

garden refuse refuse accumulated during the maintenance process. No stockpiles of

removal leaves and wastes are to be left overnight.

7.2 All roads, pavements and pathways are to be swept and kept clean. This

is applicable to both the interior and exterior of the site.

8. Water and 8.1 The Contractor shall be solely responsible for ensuring that all areas of

irrigation planting receive the necessary amount of water, taking into account the

seasons, extent and type of irrigation present on site.

.

8.2 The Contractor is responsible for providing all necessary hoses,

sprinklers and fittings to carry out the above. All equipment provided by the

Specific requirement

Requirement

1.Requirements 1.1 The contractor will be required to provide a grass cutting and bush clearing

service on an as and when required basis as stipulated by the Service Manager.

1.2 The service includes all tools, equipment, consumables, removal of grass

cutting and bush clearing waste generated when providing the service,

supervision, adherence to SHE requirements, adherence to legislation and

greater than a

height of 3.3

meters The Contractor to fully clean the outside of all window glass and frames, on

specified buildings where the windows exceed a height of 3.3m. Washing of

1.2 The service includes all tools, equipment, consumables, chemicals,

supervision, SHE requirements, adherence to legislation and Eskom

requirements as well as travel and labour including travel time to and from the

site.

1.3 Windows are to be free of dirt, smears, fingerprinting, stains, markings etc.

1.4 This must be carried out with strict supervision and in accordance with the

greater than a

height of 3.3

meters The Contractor to fully clean the inside of all window glass and frames, on

specified buildings where the windows exceed a height of 3 3m Washing of

1.2 The service includes all tools, equipment, consumables, chemicals,

supervision, SHE requirements, adherence to legislation and Eskom

requirements as well as travel and labour including travel time to and from the

site.

1.3 Windows are to be free of dirt, smears, fingerprinting, stains, markings etc.

1.4 This must be carried out with strict supervision and in accordance with the

Scope of work

Effective Date 21 October 2025

Review Date October 2028

1.5 The Contractor shall provide all the necessary laundry consumables,

chemicals and cleaning material which must be environmentally friendly, have

the safety data sheets and be SABS approved, for the Contractor to carry out

the laundry service.

1.6 The Contractor shall be required to perform stock control of the laundry

chemicals supplied.

2. Laundry 2.1 This service will be required on an as and when required basis as stipulated

by the Service Manager.

2.2 The contractor shall provide laundry service as follows:

• Wash Only

o Towels - Daily

o Blankets – Every two months

o Mattress protector – Once a month

o Plastic chairs seat covers – As and when required

• Wash and Iron

d l (f d h l h ll d )

1.1.21. Laundry Cleaner

1.2 This function must be performed by a team with specialist knowledge and

experience in extraction carpet cleaning.

1.3 The service includes all tools, equipment, consumables, chemicals,

supervision, adherence to SHE requirements, adherence to legislation and

environmentally friendly. All work to be performed as per OHSACT regulations,

local municipal by-laws, government legislation and SABS codes. All work must

be supervised and managed by responsible supervisors. The Contractor

together with the supervisor and head office manager is required to attend

regular meetings with Eskom on-site

Scope of work

Effective Date 21 October 2025

Review Date October 2028

13.Waste 13.1 All waste receptacles shall be clean, dry, dust / dirt free and have an

receptacles acceptable odour.

1.3 When travel for deep cleaning is to be claimed, prior approval must be

obtained from the Service Manager.

1.4 This function must be performed by a team with specialist knowledge and

experience in Deep Cleaning.

1.5 The use of a SABS approved liquid of acidic cleansing properties for the

deep cleaning of toilets, shower cubicles, urinals, basins, bathrooms and any

other ceramic or enamel surface to remove lime build-up, rust and urine marks

and deodorizes.

1.6 Descale and remove algae, bacteria and uric encrustations from all areas.

1.7 Clean and disinfect both internal and external surfaces of the fitments.

1.8 Remove trap where possible and clean/disinfect and clear away all waste

around and inside the trap.

1.9 Clear overflows and waste pipes of accumulated waste deposits.

1.10 Clear and disinfect all taps, plugs, chains, outlets, channels and gullies.

1.1.13. Supply and Delivery of Hygiene Consumables

1. Sanitary 1.1The Contractor shall provide a sanitary waste collection and disposal

Scope of work

Effective Date 21 October 2025

Review Date October 2028

1.4 All bins must be in a neat and always working condition. Bins must be

replaced immediately if requested by the Service Manager.

1.5 All sanitary waste to be removed discretely from the site.

1.6 Waste Disposal Certificates for every service must be supplied by the

plants may be damaged. Any plants damaged by the Contractor will be

replaced by the Contractor.

3.3 Herbicides are to be applied in accordance with the manufacturer’s

specifications and are to be carried out by a competent person wearing the

correct protective clothing.

3.4 The Contractor shall always endeavour to use environmentally and bio-

degradable products.