Cleaning services tender - nhbrc (archived) - closing 14 february 2024

The NHBRC is a regulator established under the Housing Consumers Protection Measures Act, tasked with regulating the home building industry and protecting housing consumers. The organization has approximately 620 employees, with head office in Sunninghill and nine provincial offices plus satellite offices across South Africa.

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Compulsory briefing session: 14 September 2026 at 11:00am, NHBRC Head Office, 27 Leeuwkop Road, Sunninghill, Johannesburg. Attendance is compulsory; information shared will form part of the bid.

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Returnable Documents: No. BIDDERS SHALL TAKE NOTE OF THE FOLLOWING MANDATORY REQUIREMENTS AND Yes/No LEGISLATIVE DOCUMENTS THE BELOW ARE MANDATORY REQUIREMENTS, FAILURE TO SUBMIT THE MANDATORY DOCUMENTS LISTED BELOW WILL RESULT IN DISQUALIFICATION Bidder must submit a proof of valid COIDA which is relevant to cleaning services.(irrelevant 1 and invalid COIDA will be not considered). The COIDA must be obtained from the Department of labour. (Mandatory) Proof of registration with National Contract Cleaner Association (NCCA) or Bargaining Council for Contract Cleaning Services Industry (BCCCI) or other that is Gazetted. (Mandatory) Certificate of registration for Compensation for Occupational Injuries and Diseases Act (COIDA) or A letter from Department of Labor confirming that the prospective bidder currently 3 has no employees during the financial year under review. The letter must not be older than 90 days after the closing date. (Mandatory) 17 | P a g e Annexure A – Cost breakdown (including a detailed costing breakdown of all costs and escalations per annum). The Cost breakdown must be duly signed by the bidder/ and or a duly, authorized individual by way of resolution (Bidder signature, not initials), which must be attached to the bid, if there is no signature on the Cost breakdown down the bidder will be disqualified (Mandatory) UIF: proof of latest payment from SARS within three months and submit tax clearance, certificate reflecting UIF number.(Mandatory) SBD 4 Declaration of interest, Must be fully completed and signed (Mandatory) LEGISLATIVE DOCUMENTS TO BE SUBMITTED NOT FOR DISQUALIFICATION, SBD1 (Invitation to bid, which should be completed signed) SBD 3.1 - Pricing Schedule-Firm Price 8. SBD 6.1 Preference claim form should be completed and signed, regardless if points are, claimed or not., Bidder should submit CSD (Central Supplier Database) Report/ MAAA Number 11, Latest CIPC Documents, Valid SARS-issued PIN Code 13 Signed teaming agreement IF APPLICABLE, Certified Identification documentation of company directors Note: NHBRC will be using the General Conditions of Contract (GCC) as issued by the National Treasury and SLA for the management of the contract IMPORTANT NOTE TO THE BIDDERS, Mandatory documents for disqualification as per this RFP must be submitted with the Bidder’s response to this RFP. Failure to comply with the “mandatory documents will result in the disqualification of the Bidder., Submission of false, fraudulent, or misleading information or documents will result in the disqualification of the Bidder or termination of the successful bidder’s contract. In this regard, the NHBRC reserves its rights to take appropriate legal action 18 | P a g e Stage 2: Functionality in terms of the set technical evaluation criteria Bids must fully comply with all the Mandatory Requirements for the Stage 1: Compliance check of Mandatory Requirements in order to qualify for Stage 2: Functional Evaluation and those bids which failed to comply with all the requirements of Stage 1 will be invalidated or disqualified from the process Bidders are required to submit supporting documentation for all functional requirements as part of their bid submission. The Bid Evaluation Committee (BEC) will assess and score each bid based solely on the submitted documentation and the information provided. Failure to provide adequate supporting documents may result in a lower functionality score. The Bidders information will be scored according to the following points systems: The following values and formulae will be applicable when evaluating the bid Excellent 4=Very good 3= Good 2= Average 1= Poor 0= Non-compliance Member score for criteria _________________________ X Weight per criteria = Total Score per criteria Highest points for criteria 5=Excellent 4=Very good 3= Good 2= Average 1= Poor 0= Non-compliance No. GUIDELINES FOR DESCRIPTION WEIGHT CATEGORY CRITERIA 1 Reference letters The bidder must provide a positive written contactable reference letter indicating the project is completed 40 The reference letters from the clients of a bidder MUST include, The signed letter must confirm the awarded bid with a brief description of each contract, the period of services, The letter must further confirm if the project was delivered on time and satisfactorily, Contract start and end date, The reference letter must be dated from 2019 to date, Contact name, address and phone number, Contract value for the services., The letter must be signed by a duly authorized person and the representative of the client having knowledge of the bidder’s work, Reference Letter Scoring, No reference letters = 0 Points, One positive testimonial reference letter= 1 Point 19 | P a g e, Two positive testimonial reference letters = 2 Points, Three positive testimonial letter= 3 Points, Four positive testimonial reference letters = 4 Points, Five and more positive testimonial reference letters = 5 Points NB: Reference letters will be inextricably linked to the experience. Bidders must take note that appointment letters. Purchase order, projects that are still in progress and NHBRC reference letters will be not be considered 2 Experience of the Key The Bidder Must provide CV of the proposed Supervisor. staff (Supervisor) to (Please attach CV indicating the experience of supervisor in 40 be assigned to the cleaning services contract Experience Scoring Allocation, No Experience = 0 Points, Less than One year experience= 1 Point, Less than Two years’ experience 2 Points, Three Years’ and less than Four years’ experience = 3 Points, Four Years’ and less than Five years’ experience = 4 Points, Five Years and more experience = 5 Points, Bidders Experience The bidder must have experience in rendering cleaning services A 20 company profile must be provided, highlighting relevant projects illustrating the bidders expertise in these areas. The profile must indicate that the company has experience in rendering cleaning services Scoring Bidder Experience

Mandatory documents to be submitted: proof of valid COIDA, registration with NCCA or BCCCI, signed Annexure A cost breakdown, UIF proof, SBD4 declaration. Other documents: SBD1, SBD3.1, SBD6.1, CSD report, CIPC documents, SARS PIN, teaming agreement if applicable, certified ID of directors.

No eligibility criteria specified

4.1. The National Home Builders Registration Council is mandated by the Housing Consumers Protection

Measures Act, 1998 (Act No. ) to regulate the home building industry and protect housing

consumers. The NHBRC ensures that it delivers on its mandate by delivering on its products and services,

and the key performance indicators that are contained in the organizational scorecard.

Vision

To be the Champion of the Housing Consumers.

Mission

To Protect the Housing Consumers and to Regulate the Homebuilding Environment.

Motto

Assuring Quality Homes.

Strategy of nhbrc

The strategy of the NHBRC is based on the following pillars:

• To ensure that housing consumers and home builders are educated on their rights and obligations.
• To entrench a culture of compliance through fair and efficient enforcement mechanisms
• To research and introduce innovative products, methods and technologies within the homebuilding industry.
• To maintain a sustainable warranty fund.

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5.1. Objectives

5.1.1 The objective of the project is to outsource cleaning services to the cleaning service provider.

5.1.2 The successful service provider will be required to enter into a Service Level Agreement (SLA) with NHBRC for

a period of three (03) years.

5.2. Scope of service

5.2.1. The successful service provider shall focus on the provision of cleaning services in line with commercial best

practice. In particular, without limiting the generality of the foregoing, the appointed service provider will be

responsible and shall be required to attend to:

5.2.2. .The specifications / frequency schedules / attached appendixes/sections provide an indication of the areas

and buildings to be serviced for cleaning purposes as well as a guideline to minimum requirements and may

be adjusted to ensure better service delivery and end user’s requests. Notwithstanding the foregoing all areas

with a higher traffic will be expected to be serviced more frequently in order to meet minimum standards.

Minimum standards will be considered to be at least the highest standard set for the cleaning industry.

5.2.3. The service provider will provide a scheduled and reactive (for specific functions or incidents) cleaning service

to all areas of the NHBRC in accordance with the negotiated access times to specific areas and with the

provision of this specification and the service standards, which shall include but not limited to:

5.2.3.1. Routine cleaning services, e.g. All NHBRC floors and offices, auditoriums Guard House, Comms

store Room, etc.;

5.2.3.2. Specialists cleaning services, e.g. Server Rooms;

5.2.3.3. Waste removal, including sorting for recyclable materials from point source of waste generation,

as well as the removal of separated waste to the central point on site;

5.2.3.4. Use of techniques that utilises minimal amounts of cleaning chemicals, water, electricity and

generates less dust;

5.2.3.5. The supervisor should regularly inspect and report on all cleaning standard and health and safety;

5.2.3.6. Window cleaning to accessible and hard to reach height (NHBRC has no roof anchor points the

service provider must use its own equipment to reach windows);

5.2.3.7. Control of all hygiene consumables including toilet paper; hand towels etc;

5.2.3.8. Provision and control of all cleaning staff, cleaning materials and cleaning equipment.

5.2.4. The service provider must acquaint him/herself as to the exact situation, boundaries and areas, as well as the

various building floors.

5.2.5. The NHBRC building has five floors and approximate 4657 square meters.

5.2.6. The total floor tiles is 460 square meters

5.2.7. The total floor carpet is 4090 square meters

5.2.8. The total floor laminated floor is 107 square meters

5.2.9. It is expected that the service providers must make ample time for a comprehensive walk about to familiarise

themselves with NHBRC Head Office.

5.2.10. No additions to the tender will be allowed after the tender is submitted for any unforeseen costs by the service

provider during the tender stage.

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6. Purpose of the cleaning services

6.1. The purpose of the cleaning services is to ensure that all offices, auditoriums, store rooms, premises,

toilets, kitchens, office furniture, any other office equipment of the NHBRC are cleaned all the times.

7. Duration of the service level agreement (SLA)

7.1. The service provider and NHBRC will enter into a three (03) years SLA on an effective date to be determined

by the parties.

8. Service provider’s responsibilities

8.1. The service provider will sign a Service Level Agreement (SLA) and conduct the full scope of work for NHBRC

Head Office prior to implementation of the routine cleaning service, which include but not limited to:

8.1.1. General vacuuming, dusting and wiping of all surfaces;

8.1.2. Collection of general waste (recyclable and non-recyclable) and removal to onsite central place;

8.1.3. Separation of waste generated; and

8.1.4. Cleaning of internal and external windows, glass doors, and floors.

8.2. The service provider shall ensure that cleaning services does not interrupt the effective function of the NHBRC

Head Office business.

8.3. The service provider shall comply with the cleaning standards laid down by NHBRC.

8.4. The service provider shall ensure adequate cleaning equipment and detergents /chemical as follows:

8.4.1. Vacuum cleaners,

8.4.2. Brooms,

8.4.3. Mops,

8.4.4. Carpet washer (machines)

8.4.5. Trolley buckets,

8.4.6. Protective clothing for cleaning services (hand gloves, masks etc.),

8.4.7. Floor polish,

8.4.8. Furniture polish,

8.4.9. Window cleaners,

8.4.10. Hand washers,

8.4.11. Carpet stain removers,

8.4.12. Feather dusters,

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8.4.13. Strict adherence to the Colour Coding Guide in the provision of Cleaning Services in NHBRC Head Office

as follows:

• RED - most often used in high-sanitary (high risk of spreading infection) applications or in restroom

cleaning, such as with toilets and urinals;

• YELLOW - for sinks, counters and washroom surfaces; also used for speciality cleaning (such as

service counters, mirrors, and metal works);

• BLUE - in lower risk areas of a building, such as desktops, ledges, walls & tiles, window cleaning and

high and low dusting;

• GREEN used in food processing and food serving areas, such as kitchens & canteens, pause areas.

8.4.14. Dishwashers

8.4.15. Toilets detergents , (Detergents used to clean the toilets should be natural products that will not disturb the

natural PH of a human. Toilet seat sanitizers to be available (Not surface or hand sanitizers).

8.4.16. Bin liners etc.

8.5. Individual staff are consistently allocated to work on a specific floor in a specific building or within a specific

department with minimal changes, save to the extent reasonably required to maintain the service standards.

8.6. The service provider shall ensure safe working practices are followed in public areas, corridors and stairwells.

8.7. Appropriate warning signage is used at all times

8.8. The service provider shall ensure that meeting rooms are cleaned as necessary and all waste promptly removed,

efficiently and in any event prior to the commencement of the next meeting.

8.9. The service provider shall liaise frequently with the NHBRC to confirm access times to the meeting rooms and

notice of meetings ending.

8.10. The service provider shall provide the routine cleaning service to all areas of NHBRC during the access times, to

be agreed upon, provided that the service provider has a due regard to the operation of the NHBRC.

8.11. The NHBRC may advise more detailed access times in writing from time to time.

8.12. All equipment complies with the relevant SABS specifications and code of practice.

8.13. Cleaning procedures and schedules must be in place and up to date.

8.14. Discard procedures are in place and applied in respect of disposable cleaning equipment.

8.15. Cleaning equipment is clearly defined for specific usage.

8.16. Cleaning equipment is clean and correctly stored.

8.17. All cleaning materials as may at any time be necessary for the provision of the cleaning services are supplied

and issued to staff.

8.18. Cleaning materials used in a safe and proper manner, in compliance with health and safety Regulations.

8.19. Cleaning materials are selected and used so as not to cause any damage to surfaces.

8.20. Hard floors are free from dust, debris, removable soil and stains

8.21. Soft floors are free from debris, removable soil, stains and odours.

8.22. Furniture, fixtures and fittings are free from dust, removable soil, smears, spots and spillages.

8.23. Paintwork, walls and doors are free from dust, removable stains, grease, smears, spots and Spillages.

8.24. Sanitary ware is free of dust, removable soil and stains on inside and outside surfaces.

8.25. High and low level surfaces are free from dust, cobwebs, removable soil, grease, spots and splashes.

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8.26. All types of refuse holders are free from, soils, grease, spots and spillages on both inside and outside Surfaces.

8.27. Windows (internal and external) glass, panels and partitions are free from dust, grease streaks, smears, Spots,

splashes, marks and sticky deposits to their full height.

8.28. Venetian/vertical and roller blinds are free from dust, grease, streaks, smears, spots and splashes and debris.

8.29. Telephones are free from dust, grease, smears and streaks and are disinfected on a daily basis.

8.30. All equipment must be in good working order

9. Cleaning service required and frequency

9.1. The services will be rendered on a daily, weekly, monthly, quarterly, and bi-annual intervals

9.2. The service provider shall adhere to NHBRC cleaning procedures and schedules to ensure that cleaning

activities do not disrupt staff operations or interfere with the normal functioning of the workplace

9.3. Full breakdown of the expected cleaning services and intervals are as follows:

NB: The Bidder MUST take note that the daily and weekly services must be incorporated into the monthly pricing

(Annexure A)

Daily

a) Sweep and damp mop tiled floors with appropriate tools and detergents.

b) Disinfect ablution facilities.

c) Damp wipe kitchen appliances (e.g. kettle, microwaves, fridges, water boilers, water coolers, urns, etc).

d) Damp wipe glass doors, door handles.

e) Damp wipe mirrors, door handles, hand basins, metal fittings, cisterns and urinals in the ablution facilities.

f) Damp wipe wall tiles in the kitchen area and ablutions facilities.

g) Damp wipe and disinfect telephone instruments and light switches.

h) Damp wipe sanitary bag dispensers and bins.

i) Empty, clean and sanitise all waste bins

j) Dust all horizontal surfaces, low level ledges and furniture (e.g. desks, chairs, cupboards, counter tops).

k) Vacuum all heavy traffic areas.

l) Wash cutlery and dishes.

m) Replenish consumables in the Kitchen and ablution facilities

n) Clean toilets, mirrors, and glass doors, wash basins, showers and urinals, disinfect door handles as well as toilet

handles and taps.

o) Prepare the conference rooms/ boardrooms (tea, water, coffee e etc.) for daily meetings and clearing up crockery

and cutlery.

p) Clean offices, reception arrears, conference rooms/boardrooms, and office passages.

q) Boardrooms and meeting rooms must be cleaned according to time schedule/arrangement.

r) Empty and clean bins outside building including parking lot.

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Weekly

a) Vacuum low-traffic areas (Boardrooms, offices and meeting rooms)

b) Dust and wipe skirting boards, picture frames, windows, décor and partitions below 2 metres.

c) Spot clean glass doors and glass partitions.

d) Clean and polish chrome surfaces.

e) The walls of the toilets must be cleaned.

f) Clean and dust window blinds.

g) Remove spots on carpets as and when required.

h) Polish desks office furniture.

i) Wash hand railings with a disinfectant

j) Mop and wash stair surfaces as and when required

k) Remove marks on walls, doors, partitions and electric switches and as when required.

l) Replace and disinfect bin liners as and when required.

Monthly

a) Replace urinal mats.

b) Vacuum, clean upholsters office and visitors’ chairs.

c) Spring clean kitchen cupboards and fridges.

d) Clean and wipe all doors.

e) Clean windows in all public arrears, foyers, passages, toilets etc.

f) Clean all blinds.

Quarterly

a) Carpet wash deep cleaning, the carpet size is 4090M2

b) Cleaning of server room to be supervised by IT Representative.

c) Cleaning of all storerooms with business representative present

Bi-annual

a) Cleaning of windows inside and outside of the entire building.

b) b) Deep cleaning of office chairs, sofas and couches.

Note to the Bidders : Bidders Must take note that the separate emergency quotations will be requested by the

NHBRC when the need arises – it is important to note that any additional or supplementary services required on

an emergency basis that has not been included in the scope of work will be agreed in writing between NHBRC

and the appointed service provider. The following services may be required but not limited to the following:

• Deep cleaning of carpets
• Replenish hand paper towels, hand soaps and air fresheners; and
• Other services not covered by Scope of Work as may be required.

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10. Exclusions

10.1. The handling and disposal of the sanitary contents will be performed by the hygiene contracted supplier.

10.2. The cleaning service shall not include but not limited to the following:

a) The cleaning of Distribution Board (DB).

11. Cleaning services standard practices and norms

11.1. The service provider needs to take into account the following cleaning standards and norms which must be

applied for the full durations of the contracted period:

(a) Cleaning detergents must be environmentally friendly.

(b) Cleaning product containers must be disposed of, reused and recycled appropriately.

(c) All detergents disinfectants must comply with SABS

(d) The service provider will be advised by the NHBRC representative which furniture, if any may be polished.

(e) Ceramic tile (flooring) is to be stripped from dirt and sealed initially and on request of the NHBRC. Tile surfaces

are to be cleaned with approved detergent complying with SABS standards

(f) Wipe and strip wooden wall finishes with approved detergent complying with SABS standards. Tile surfaces

are to be cleaned with approved detergent complying with SABS standards

(g) All cleaning and maintenance of walls and floors shall be carried out in accordance with SABS standards.

(h) Sweep concrete floors with a heavy duty broom.

(i) Carpets must be vacuumed cleaned with industrial standard equipment.

(j) Wipe all surface areas with a clean damp cloth.

(k) Ensure that only clear bin bags are used at all times.

11.2. Generic notes to service providers:

a) The provision of the cleaning services at the offices specified shall be implemented and all the applicable “green

cleaning” methodologies and cleaning products as dictated by advances in technology.

b) The service provider must maintain clean, safe, healthy office facilities and eliminate contaminants and hazards

that may potentially affect the NHBRC stakeholders.

c) The service provider shall take note that should there be any changes to the total floor area, floor finishes, or

building layout during the contract period, the cleaning service scope, staffing requirements, consumables,

equipment allocation, and pricing may be reviewed and adjusted accordingly, subject to mutual agreement

between the NHBRC and the service provider.

d) The service provider shall purchase and utilize environmentally sensitive cleaning products which amongst other

includes:

1. Bathroom products – products used to clean hard surfaces in a bathroom such as counters, walls, floors,

fixtures, basins, tubs or tile.

2. Carpet cleaners – products used to eliminate dirt and stains on rugs and carpeting.

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3. General purpose and hard floor surface products – products used for routine cleaning of hard surfaces,

including impervious flooring such as concrete or tile. This category does not include products intended

primarily to strip, polish or wax floors and it does not include cleaners intended primarily for cleaning toilet

bowls, dishes, laundry, upholstery or wood.

4. Glass, window and mirror cleaning products – are products used to clean glass, windows, mirrors or

metallic or polished surfaces.

5. Kitchen cleaning products – products used to clean hard surfaces in the kitchen

6. Cleaning services standard practices and norms

12.1. The service provider shall have access of water and electricity, storage room, office and a rest room for the

duration of the contract.

12.2. The service provider’s access to the identified facilities is subject to the following conditions:

a) The facilities maintained in a clean and orderly manner, in keeping with good housekeeping principles.

b) The premises are not used for any activities other than those relating to the rendering of the service as

specified in this document.

c) NHBRC retains the rights of inspection.

d) The service provider must supply cleaning equipment required.

12.3. The service provider shall ensure that all their staff complies with the regulations in terms of use of the facilities.

12.4. The NHBRC will provide what it deems as adequate office and storage facilities for the cleaning staff for the

duration of the contract.

12.5. Upon termination and / or conclusion of the contract the service provider shall remove all its equipment and

material from the premises and hand back all keys to NHBRC Head Office Official.

13. Cleaning services personnel

13.1. The service providers must make the provision of adequate managerial, supervisory and cleaning staff

13.2. The service provider must provide for intensive training of all the staff appointed to ensure conformity with

NHBRC requirements.

13.3. The service provider shall ensure that the absence from operational duty of staff attending a training course

does not affect the satisfactory provision of the specified services and shall provide relief staff to cover the

affected areas.

13.4. Cleaning staff must wear Personal Protective Equipment (PPE) at all times and comply with COVID-19

regulations and or any other health regulations

13.5. The service provider must provide standard uniform to all cleaning staff. All uniforms must bear the name and

logo of the service provider and it must be worn at all times, without any exception.

13.6. The service provider shall ensure that all its personnel employed in rendering the cleaning service are at all

times neatly dressed, presentable and hygienic.

13.7. The service provider must provide NHBRC with vetted team. It is the responsibility of the service provider to vet

all personnel and make sure that they have clear criminal record. (SAPS clearance certificate clearance

certificate will be required)

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13.8. Vetting: Criminal record checks for each cleaning personnel who will be appointed to perform cleaning duties

must have a SAPS clearance certificate at the NHBRC Offices

13.9. The service provider shall pay its employees to render a service at least the minimum wage as prescribed by

the Department of Labour.

Staff allocation and management of the service provider shall ensure: -

• The service provider shall provide a minimum of eight (8) cleaning staff compliment including a Site Supervisor.
• That staff is assigned to all offices and/or other accommodation and such other specific departments within

the NHBRC as the NHBRC representative shall advise and agree with service provider and shall ensure

continuity in the deployment of such staff is maintained;

• Individual staff are consistently allocated to work in a specific area or with a specific department

with minimal changes, save to the extent reasonably required to maintain the service standards.

• The service provider shall not use less than the human resources complement set out in tender submission

document.

• The service provider shall provide services of high quality and standard to the satisfaction of the NHBRC.
• The service provider shall ensure fair labour practice by complying with the industrial labour laws.
• The service provider shall provide relief cleaning staff in the following events:

➢ In the event of labour unrests;

➢ Seasonal workload peaks;

➢ Replace staff on training;

➢ Leave or sick leave provide that the NHBRC’s Facilities Management is given a reasonable notes and

details thereof.

• The service will bear all costs related to the provision of relief staff.

14. Control of materials, equipment and consumables

14.1. The service provider shall be responsible for the replenishing, safe storage, distributions and control of all

consumables.

14.2. The service provider shall be responsible for safe storage of all consumables. Should any of its staff members

found to be pilfering the cost shall be recoverable from the service provider.

14.3. The service provider’s supervisor to maintain records of receipts and issues which should be reconciled and

report submitted to the NHBRC on a monthly basis.

14.4. The service provider must be responsible for the, safe storage and cost effective usage of materials and

equipment.

14.5. The service provider must undertake to abide by the NHBRC policies and procedures, and Code of Conduct

whilst conducting work on behalf of the NHBRC.

15. Elimination criteria

15.1. Proposals that do not meet the stipulated conditions of the NHBRC will be eliminated.

15.2. Bidders must meet all phases of the evaluation criteria and complied with the tender requirements set out

in the tender document.

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16. Reporting

16.1. The report format will be agreed upon between the service provider and NHBRC Facilities Management

Unit.

16.2. On appointment, the performance measures for the delivery of the (Cleaning and/or Hygiene Services)

will be closely monitored by NHBRC.

16.3. The Service Provider will submit monthly and quarterly progress reports to the Project Manager, within 4

days after the end of each month and quarter for the duration of the project. Failure to submit the required

reports on time will result in penalties.

16.4. The Project manager shall do the ongoing performance management of the Service level agreement.

16.5. The Service Provider shall provide relief-staff, in the event of labour unrest, seasonal workload peaks or

to replace staff on training, leave or sick leave provided that NHBRC representative is given reasonable

notice and details of this. The Service Provider will bear all costs related to the provision of relief staff.

16.6. Staff medical fitness, NHBRC reserves the right to require that all Service Provider’s personnel be certified

fit for duty

16.7. The service provider will implement an ongoing Medical Surveillance Program consisting of pre-

employment (onboarding), periodic (during), and exit (end of contract) medical examinations for all

employees handling hazardous biological agents, for example, cleaning ablution facilities.

16.8. NHBRC will conduct an induction to the service provider appointed.

16.9. The service provider are also to provide intensive training to all the staff appointed to ensure conformity

with NHBRC requirements. Records of such training must be submitted to NHBRC offices on an annual

basis. The Service Provider shall ensure that the absence from operational duty of staff attending a

training course does not affect the satisfactory provision of the specified services and shall provide relief

staff to cover the affected areas

16.10. Tenderers must be registered with the Unemployment Insurance Fund and the Workmen’s Compensation

Fund. Tenders must also comply with all applicable wage order / sector determination and/or agreement,

in terms of the Labour Relations Act No (as amended) and or the Basic Conditions of

Employment Act No (as amended). Proof must be submitted

16.11. It is expected that the bidder shall pay his/her employees at lease the minimum monthly basic wage in

terms of the contract cleaning sectoral determination promulgated under section 51 of the Basic

Conditions of the Employment Act, No .

16.12. Complaints register, in which complaints in respect of the service have been recorded, will be made

available at an agreed point of the building. The supervisor must check the entries in the book(s) daily to

ascertain what complaints have been made and to ensure that these receive attention within 24 hours at

the most. Complaints must be resolved within 48 hours. All complaints must be registered in writing with

the NHBRC Representative.

16.13. Should any of its staff members be found to be pilfering (stealing, misuse of NHBRC facilities etc.), the

resultant cost shall be recoverable from the Service Provider.

16.14. The wage rates must comply with the minimum wages as stipulated by the NCCA or BCCCI.

16.15. The service provider should ensure Registration for Compensation for Occupational Injuries and Diseases

Act (COIDA).

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16.16. The reports must contain the following but not limited to:

(a) Any problem that need to be brought to the attention of the NHBRC.

(b) Ways of improving the services.

(c) Report about the consumables received and stock levels

• CV’s for each of the cleaning staff members and highlight the experience.
• Certified Identity Documents of each cleaning staff not older than three (03) months
• Structure(organogram) of the service provider
• Curriculum Vitae’s of the owner, supervisor.

18.10. A proposed project plan, Methodology and Management of the project of cleaning services

• A detailed project plan with intermediate and final outputs and identified timeframes/ milestones
• Briefly describe the firm’s procedures and processes for

1. cleaning of different areas;

2. The products to be used;

3. Equipment to be used;

4. Specialised cleaning services;

5. Managing quality of services offered;

6. Work plan of work to be performed monthly and annually;

7. System for tracking of complaints and poor performing areas;

Bidders must provide a complete list of previous clients with signed references from accounting officer or delegate.

Reporting requirements: monthly and quarterly progress reports to Project Manager within 4 days after end of each period, performance monitoring, relief staff provision, medical fitness, medical surveillance program, induction, training records, compliance with UIF and COIDA, complaints register, and wage compliance.

ANNEXURE A: Cost BREAKDOWN

The table below MUST be established in line with the services as outline in section 9

Year service description price price price total costs per

Monthly quartely bi-annually year

Year 1 Eight (8) Cleaners, R R R R

Cleaning

services(material,

detergents, equipment

and consumables etc

Total Cost for R

year 1

Year 2 Eight (8) Cleaners, R R R R

Cleaning services

(material, detergents,

equipment and

consumables etc

Total costs for R

year 2 R

Annual escalation R

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Year 3 Eight (8) Cleaners R R R R

Cleaning

services(material,

detergents, equipment and

consumables etc

Total costs for R

year 3

Annual R

escalation

Total costs R

for 3 years

(Excl VAT)

Total costs R

for 3 years

(Incl VAT)

The bidder MUST take note of the following:

• The cost breakdown must be duly signed by the bidder/ and or a duly authorized individual by way of resolution which must be attached to the bid, if there is no

signature on the pricing schedule the bidder will be disqualified.

• An incomplete p will result in the bidder being disqualified, no alterations can be made subsequent to submission of the bid.
• PRICE ADJUSTMENTS: Bidders must take note that firm prices will be accepted for the first twelve (12) months of the contract duration, thereafter a once – off price

adjustment on the 13th month will be accepted based on the average CPI % as issued by STATS SA.

All prices must be VAT Inclusive and must be quoted in South African Rand (ZAR).

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26. Disclaimer

26.1. Due diligence

25.1.1 The State reserves the right to:

25.1.1.1 Conduct due diligence during the evaluation process to determine the ability of the bidder to

honour contractual obligations that might emanate from this tendering process. The due

diligence is not only limited to the bidder but to all parties the bidder might have confirmed to do

business with for the fulfilment of the contract that might be awarded.

25.1.1.2 Conduct due diligence prior to final award or at any time during the contract period, and this

may include pre-announced/ non-announced site visits. During the due diligence process, the

information submitted by the bidder will be verified, and any misrepresentation thereof may

disqualify the bid in whole or in part.

25.1.1.3 Conduct any evaluation verifications prior to final award or at any time during the contract term

period.

27. Negotiations

27.1. Negotiations

26.1.1 The State reserves the right to negotiate with the shortlisted bidders prior to or post-award. The

terms and conditions for negotiations will be communicated to the shortlisted bidders prior to the

invitation to negotiations. This phase is meant to ensure value for money is achieved through the

measure of quality that will assess the monetary cost of the goods or services against the quality

and or benefits of that goods or services.

28. Right of award

28.1. Right of award

27.1.1 The State reserves the following rights –

27.1.1.1 Not to make any award in this bid or accept any bids submitted,

27.1.1.2 Appoint one service provider

27.1.1.3 Request further clarity from any bidder after the closing date,

27.1.1.4 Verify information and documentation of the bidder(s),

27.1.1.5 To withdraw or amend any of the bid conditions by notice in writing to all bidders prior to closing

of the bid and post-award.

27.1.1.6 If an incorrect award has been made, to remedy the matter in any lawful manner it may

deem fit.

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29. Appointment of bidders

29.1. Appointment of bidders

28.1.1 On approval of the recommendation/s and appointment/s, the successful bidder will sign an

acceptance letter together with the Service Level Agreement (SLA). All official instructions,

delegated authorities, and reporting lines will be strictly governed by the SLA to be signed by the

NHBRC and the successful bidder.

28.1.2 Once the successful bidder has been appointed/awarded, they cannot do any cession to waive

or cede without consultation with the NHBRC.

30. Fronting

30.1. Fronting

30.1.1 The NHBRC supports the spirit of broad-based black economic empowerment and recognizes

that real empowerment can only be achieved through individuals and businesses conducting

themselves in accordance with the Constitution and in an honest, fair, and equitable.

30.1.2 The NHBRC, in ensuring that bidders conduct themselves in an honest manner, will, as part of

the bid evaluation processes, conduct or initiate the necessary enquiries/investigations to

determine the accuracy of the representation made in this bid document. Should any of the

fronting indicators as contained in the Guidelines on Complex Structures and Transactions and

Fronting, issued by the Department of Trade, Industry and Competition, be established during

such enquiry/investigation, the onus will be on the bidder to prove that fronting does not exist.

30.1.3 Failure to do so by the bidder within a period of fourteen (14) days from the date of notification by

NHBRC may invalidate the bid/contract and may also result in the restriction of the bidder to

conduct business with the public sector for a period not exceeding ten (10) years, in addition to

any other remedies the NHBRC may have against the bidder concerned.

31. Terms and conditions

31.1. Terms and conditions

31.2. NHBRC reserves the right to change or supplement any information or to issue any addendum to this bid

before the closing date and time. The NHBRC and its officers, employees and advisers will not be liable in

connection with either the exercise of, or failure to exercise this right.

31.3. If NHBRC exercised it right to change or supplement information in terms of the above, it may seek an

amended bid document from all bidders.

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32. Popia

32.1. The NHBRC is committed to adhering to the Protection of Personal Information Act and the

Promotion of Access to Information Act . To this end, the NHBRC has published its Information

Manual on its website, which regulates how NHBRC processes information.

32.2. The NHBRC requires the information requested in bids for the purpose set out in paragraph 2.5 of the

Manual. Further, the Manual confirms that NHBRC processes the information requested in bids from

prospective service providers and third parties in paragraph 3.4.

32.3. Bidders should note that the NHBRC is committed to securing all the information submitted from bidders,

in terms of paragraph 6 of the Manual. (included on the NHBRC website)

32.4. Bidders are in turn required to comply with the tender requirements, and when the information of third

parties is required by NHBRC, bidders are by law required to obtain the consent of such third parties for

the sharing of such third parties’ information with the NHBRC.

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9.1. The services will be rendered on a daily, weekly, monthly, quarterly, and bi-annual intervals

9.2. The service provider shall adhere to NHBRC cleaning procedures and schedules to ensure that cleaning

activities do not disrupt staff operations or interfere with the normal functioning of the workplace

9.3. Full breakdown of the expected cleaning services and intervals are as follows:

NB: The Bidder MUST take note that the daily and weekly services must be incorporated into the monthly pricing

(Annexure A)

18.1. General Information

18.2. The NHBRC requires the services of interested and competent organisations or companies that are

experienced in cleaning services and the service provider is expected to provide proof of expertise.

18.3. Requisites of the service provider:

18.4. The service provider must draft a table of contents which will indicate where each document is in the

proposal.

18.5. The proposal shall consist of two parts, namely the technical bid and the pricing bid

18.6. A detailed proposal

• Understanding of terms of reference.
• Team composition competencies (please attach CVs and indicate roles of individuals).
• Summary of projects executed and completed .
• Annexure A (Detailed cost breakdown attached in this document)

18.7. The following documents are required to be submitted by the bidder.

18.8. The bidder must have completed cleaning services projects. The bidder must submit a summary of the

projects in the format presented below: ( Input below MUST correspond with References letters

submitted from their clients.)

(COIDA) or A letter from Department of Labor confirming that the prospective bidder currently

3 has no employees during the financial year under review. The letter must not be older than 90

days after the closing date. (Mandatory)

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Annexure A – Cost breakdown (including a detailed costing breakdown of all costs and

escalations per annum). The Cost breakdown must be duly signed by the bidder/ and or a duly

4. authorized individual by way of resolution (Bidder signature, not initials), which must be

attached to the bid, if there is no signature on the Cost breakdown down the bidder will be

disqualified (Mandatory)

UIF: proof of latest payment from SARS within three months and submit tax clearance

certificate reflecting UIF number.(Mandatory)

SBD 4 Declaration of interest, Must be fully completed and signed (Mandatory)

7. SBD1 (Invitation to bid, which should be completed signed)

SBD 3.1 - Pricing Schedule-Firm Price 8.

SBD 6.1 Preference claim form should be completed and signed, regardless if points are

claimed or not.

10. Bidder should submit CSD (Central Supplier Database) Report/ MAAA Number

11, Latest CIPC Documents

21.1. Online bid submission

21.1.1 Bidders must submit their bids online in a PDF format through the e-Tender Publication portal.

21.1.2 The online e-Tender publication portal can be accessed at the following link:

https://www.etenders.gov.za/

21.1.3 The guide for online bid submission is attached. https://youtu.be/B7pNseNJYHM

21.1.4 Bidders are to adhere to all the rules for the online bid submission, as the submission must contain

the returnable SCM documentation and relevant supporting documents and must contain a signed

pricing schedule.

21.1.5 For identification purposes bidders are requested to ensure that proposals contain the company's

details and are easily identifiable by company logo or name.

21.1.6 Non-compliance with online bid submission WILL invalidate the bidder’s response.

21.1.7 Bidders must take note of and carefully comply with the submission requirements outlined under

Stage 1, Stage 2, Stage 3 and ensure all required documents are submitted accordingly.

• The cost breakdown must be duly signed by the bidder/ and or a duly authorized individual by way of resolution which must be attached to the bid, if there is no

signature on the pricing schedule the bidder will be disqualified.

• An incomplete p will result in the bidder being disqualified, no alterations can be made subsequent to submission of the bid.
• PRICE ADJUSTMENTS: Bidders must take note that firm prices will be accepted for the first twelve (12) months of the contract duration, thereafter a once – off price

adjustment on the 13th month will be accepted based on the average CPI % as issued by STATS SA.

All prices must be VAT Inclusive and must be quoted in South African Rand (ZAR).

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Central Supplier Database (“the CSD”) and ensure

Central Supplier Database) Report/ MAAA Number

appointment letters

c) The Bidder must be registered on the National Treasury’s Central Supplier Database (“the CSD”) and ensure

that, if it is successful, it remains so registered and further ensure that the information on the CSD is up-to-date

provide the NHBRC with a Tax Clearance Certificate issued by the South African Revenue Services (“SARS”) on

signature on the pricing schedule the bidder will be disqualified.

16.10. Tenderers must be registered with the Unemployment Insurance Fund and the Workmen’s Compensation

16.11. It is expected that the bidder shall pay his/her employees at lease the minimum monthly basic wage in

Points Allocation: 80 points

B-BBEE Details: used;

3. Equipment to be used;
4. Specialised cleaning services;
5. Managing quality of services offered;
6. Work plan of work to be performed monthly and annually;
7. System for tracking of complaints and poor performing areas;
8. Sample of monthly of reports
9. Technical and price evaluation criteria

19.1. In accordance with the NHBRC Supply Chain Management Policy, the bid evaluation process shall be

carried out in three (03) stages namely:

19.2.1 Stage 1: Compliance check of Bid Requirements;

19.2.2 Stage 2: Functional Evaluation Criteria

19.2.3 Stage 3: Price and Preference Points Evaluation

19.2. Stage 1: Compliance check of Bid Requirements

Documents to be submitted

No. BIDDERS SHALL TAKE NOTE OF THE FOLLOWING MANDATORY REQUIREMENTS AND Yes/No

Legislative documents

The below are mandatory requirements, failure to submit the

Mandatory documents listed below will result in disqualification

Bidder must submit a proof of valid COIDA which is relevant to cleaning services.(irrelevant

1 and invalid COIDA will be not considered). The COIDA must be obtained from the Department

of labour. (Mandatory)

Proof of registration with National Contract Cleaner Association (NCCA) or Bargaining Council

for Contract Cleaning Services Industry (BCCCI) or other that is Gazetted. (Mandatory)

Certificate of registration for Compensation for Occupational Injuries and Diseases Act

(COIDA) or A letter from Department of Labor confirming that the prospective bidder currently

3 has no employees during the financial year under review. The letter must not be older than 90

days after the closing date. (Mandatory)

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Annexure A – Cost breakdown (including a detailed costing breakdown of all costs and

escalations per annum). The

Fronting: NHBRC supports broad-based black economic empowerment and will investigate any fronting indicators; failure to prove non-fronting may result in disqualification and prohibition from doing business with public sector for up to 10 years.

Service provider must provide adequate managerial, supervisory and cleaning staff, intensive training, ensure staff wear PPE and comply with COVID-19 regulations, provide uniforms, vet staff with SAPS clearance, pay at least minimum wage, and provide relief staff for absences.

a) This Request for Proposal (RFP) has been compiled by the NHBRC, and it is made available to the Bidders on

the below basis.

b) Bidders submitting a Bid in response to this RFP are deemed to do so on the basis that they acknowledge and

accept the terms and conditions set out below:

c) The Bidder must be registered on the National Treasury’s Central Supplier Database (“the CSD”) and ensure

that, if it is successful, it remains so registered and further ensure that the information on the CSD is up-to-date

for the duration of the contract.

d) The Bidder must ensure that it is tax compliant at the time of submitting its bid in response to this RFP, and if it is

successful, it remains tax compliant for the duration of the contract. In this regard, the Bidder undertakes to

provide the NHBRC with a Tax Clearance Certificate issued by the South African Revenue Services (“SARS”) on

an annual basis, confirming that it is tax compliant.

e) The NHBRC reserves the right to amend, modify or withdraw this RFP or amend, modify or terminate any of the

procedures or requirements set out herein at any time (and from time to time), without prior notice and without

liability to compensate or reimburse any person.

f) If the NHBRC amends this RFP, the amendment will be sent to each Bidder in writing or publicized as the case

may be. No oral amendments by any person will be considered or acknowledged.

g) The NHBRC reserves the right to carry out site inspections or call for supporting documentation in order to confirm

any information provided by a Bidder in its RFP Bid.

h) This RFP is not intended to form the basis of a decision to enter into any transaction involving the NHBRC and

does not constitute an offer or recommendation to enter into such transaction, or an intention to enter into any

legal relationship with any person.

i) A Bid submitted in response to this RFP will constitute a binding offer which will remain binding and irrevocable

for a period of ninety (90) days from the date of submission to the NHBRC. The offer constituted by the Bid will

be deemed not to have been accepted, and no agreement will be deemed to be reached with any Bidder, unless

and until a binding Agreement and other related transactions/documents are concluded between the NHBRC and

the Preferred Bidder.

j) The distribution of this RFP outside the Republic of South Africa may be restricted or prohibited by the laws of

other countries. Recipients of this RFP are advised to familiarize themselves with and comply with all such

restrictions or prohibitions applicable in those jurisdictions, and neither the NHBRC nor any of their respective

directors, officers, employees, agents, representatives or advisors, accepts liability to any person for any damages

arising out of or in connection with the breach of any restriction or provision outside the Republic of South Africa.

2.1. The National Home Builders Registration Council (NHBRC) is a regulator established in terms of section 2

of the Housing Consumers Protection Measures Act (“the Act”). Section 3 of the Act provides

that the objects of the NHBRC are to:

• represent the interests of housing consumers by providing warranty protection against defects in new homes;

• regulate the home building industry;

• provide protection to housing consumers in respect of the failure of home builders to comply with their

obligations in terms of this Act;

• establish and promote ethical and technical standards in the home building industry;

• improve structural quality in the interests of housing consumers and the home-building industry;

• promote housing consumer rights and to provide housing consumer information;

• communicate with and to assist home builders to register in terms of this Act;

• assist home builders, through training and inspection, to achieve and maintain satisfactory technical standards

of home building;

• regulate insurers contemplated in section 23 (9) (a); and

• in particular, achieve the stated objectives of this section in the subsidy housing sector.

• “to engage in undertakings to promote improved structural quality of homes constructed in the Republic;

• ”to engage in undertakings to improve ethical and technical standards in the home building industry;

• “to keep a record of competent persons”; and

• “to generally do all things necessary or expedient to achieve its objectives and the objectives of this Act.”

a) The NHBRC's primary mandate is to manage the risk of structural defects in the home building industry and

in so doing, protect the consumer. A prime activity of the NHBRC is to manage its risk exposure in terms of

the warranty scheme, in order to ensure that it is not unduly exposed to claims. The current risk management

tools being used by the Council include the Registration of Home Builders, enrolment and inspection of

homes, the Home Building Manual which incorporates designs and construction rules, and the appointment of

competent persons by the Home Builder to perform certain tasks.

b) The NHBRC’s goal is to ensure capital preservation to ensure it remains financially viable to meet claims as

they arise and that no recourse to the Minister of Human Settlements for additional funds is necessary at any

time in terms of section 17(3)-(5) of the Act.

c) The annual actuarial report is required in terms of the Housing Consumers Protection Measures Act, to value

the actuarial liabilities of the NHBRC’s warranty fund.

d) The investment strategy should be implemented with due regard to the liabilities of the NHBRC, the nature of

the funds in general, Solvency Assessment and Management (SAM) and the low-risk tolerance and return

requirements of the Council.

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• To ensure that housing consumers and home builders are educated on their rights and obligations.
• To entrench a culture of compliance through fair and efficient enforcement mechanisms
• To research and introduce innovative products, methods and technologies within the homebuilding industry.
• To maintain a sustainable warranty fund.

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5. Terms of reference

5.1. Objectives

5.1.1 The objective of the project is to outsource cleaning services to the cleaning service provider.

5.1.2 The successful service provider will be required to enter into a Service Level Agreement (SLA) with NHBRC for

a period of three (03) years.

5.2. Scope of service

5.2.1. The successful service provider shall focus on the provision of cleaning services in line with commercial best

practice. In particular, without limiting the generality of the foregoing, the appointed service provider will be

responsible and shall be required to attend to:

5.2.2. .The specifications / frequency schedules / attached appendixes/sections provide an indication of the areas

and buildings to be serviced for cleaning purposes as well as a guideline to minimum requirements and may

be adjusted to ensure better service delivery and end user’s requests. Notwithstanding the foregoing all areas

with a higher traffic will be expected to be serviced more frequently in order to meet minimum standards.

12.1. The service provider shall have access of water and electricity, storage room, office and a rest room for the

duration of the contract.

12.2. The service provider’s access to the identified facilities is subject to the following conditions:

a) The facilities maintained in a clean and orderly manner, in keeping with good housekeeping principles.

b) The premises are not used for any activities other than those relating to the rendering of the service as

specified in this document.

c) NHBRC retains the rights of inspection.

d) The service provider must supply cleaning equipment required.

12.3. The service provider shall ensure that all their staff complies with the regulations in terms of use of the facilities.

12.4. The NHBRC will provide what it deems as adequate office and storage facilities for the cleaning staff for the

duration of the contract.

12.5. Upon termination and / or conclusion of the contract the service provider shall remove all its equipment and

material from the premises and hand back all keys to NHBRC Head Office Official.

16.2. On appointment, the performance measures for the delivery of the (Cleaning and/or Hygiene Services)

will be closely monitored by NHBRC.

16.3. The Service Provider will submit monthly and quarterly progress reports to the Project Manager, within 4

days after the end of each month and quarter for the duration of the project. Failure to submit the required

reports on time will result in penalties.

16.4. The Project manager shall do the ongoing performance management of the Service level agreement.

16.5. The Service Provider shall provide relief-staff, in the event of labour unrest, seasonal workload peaks or

to replace staff on training, leave or sick leave provided that NHBRC representative is given reasonable

notice and details of this. The Service Provider will bear all costs related to the provision of relief staff.

16.6. Staff medical fitness, NHBRC reserves the right to require that all Service Provider’s personnel be certified

fit for duty

16.7. The service provider will implement an ongoing Medical Surveillance Program consisting of pre-

employment (onboarding), periodic (during), and exit (end of contract) medical examinations for all

employees handling hazardous biological agents, for example, cleaning ablution facilities.

16.8. NHBRC will conduct an induction to the service provider appointed.

16.9. The service provider are also to provide intensive training to all the staff appointed to ensure conformity

with NHBRC requirements. Records of such training must be submitted to NHBRC offices on an annual

basis. The Service Provider shall ensure that the absence from operational duty of staff attending a

training course does not affect the satisfactory provision of the specified services and shall provide relief

staff to cover the affected areas

16.10. Tenderers must be registered with the Unemployment Insurance Fund and the Workmen’s Compensation

in terms of the Labour Relations Act No (as amended) and or the Basic Conditions of

Employment Act No (as amended). Proof must be submitted

16.11. It is expected that the bidder shall pay his/her employees at lease the minimum monthly basic wage in

terms of the contract cleaning sectoral determination promulgated under section 51 of the Basic

• Submission of false, fraudulent, or misleading information or documents will result in the disqualification

of the Bidder or termination of the successful bidder’s contract. In this regard, the NHBRC reserves its

rights to take appropriate legal action

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Stage 2: Functionality in terms of the set technical evaluation criteria

Bids must fully comply with all the Mandatory Requirements for the Stage 1: Compliance check of Mandatory

Requirements in order to qualify for Stage 2: Functional Evaluation and those bids which failed to comply with all the

requirements of Stage 1 will be invalidated or disqualified from the process

15.2. Bidders must meet all phases of the evaluation criteria and complied with the tender requirements set out

Stage 2: Functionality in terms of the set technical evaluation criteria

Bids must fully comply with all the Mandatory Requirements for the Stage 1: Compliance check of Mandatory

Requirements in order to qualify for Stage 2: Functional Evaluation and those bids which failed to comply with all the

requirements of Stage 1 will be invalidated or disqualified from the process

Bid Evaluation Committee (BEC) will assess and score each bid based solely on the submitted documentation and the

information provided. Failure to provide adequate supporting documents may result in a lower functionality score. The

Bidders information will be scored according to the following points systems

Member score for criteria

_________________________ X Weight per criteria = Total Score per criteria

Highest points for criteria

• No reference letters = 0 Points
• Two positive testimonial reference letters = 2 Points
• Three positive testimonial letter= 3 Points

hold will be disqualified and will not be evaluated further for price and preference points.

Stage 3: PRICE AND PREFERENCE POINTS EVALUATION

Only bids that achieve minimum qualifying score 80 points or more for Stage 2 (Functional Requirements) will be

bids will be adjudicated in terms of a (80/20) preference point system in terms of which points are awarded to bidders on

80/20 Preference point system (for acquisition of services, works or goods with a Rand value more than

Ps = Points scored for comparative price of bid or offer under consideration

The points scored will be rounded off to the nearest two decimal places.

The points will be awarded to a Bidder in accordance with the table below

A maximum of 20 points may be awarded to a bidder for Preference Points specified in the tender.

Preference Points Points Allocated

TOTAL 20 Points

Bidders must be registered on the Central Supplier Database (CSD) and log in using the CSD-registered email address and password.

Central Supplier Database (CSD) registered email address

Central Supplier Database (CSD) login password

• A pop up confirming a successful submission will appear after you click Submit

• The status of your submission will appear as Submitted.

• Should the status be Pending, please note that you have not yet submitted all the required documents and will need to do

so to ensure a successful submission.

• Click the “+” button to edit or withdraw your submission

• After clicking “Edit eSubmission”, acknowledge the disclaimer pop-up by clicking “Proceed”.

• Click the “Edit” button and select file or drag and drop to upload different documentation

• Click “Confirm & Proceed” thereafter

• After clicking “Withdraw bid” on the previous page, the application will disappear from your list.