Cleaning, hygiene and horticulture services — PRASA west area corridors 1 and 3, south gauteng (6-Month contract, re-advertised)

Closing

• 23 October 2026 at 11:00.

Area selection

• Bidders must tick the corridor(s) they are bidding for on the bid form: West Corridor 1 or West Corridor 3.
• No more than one contract will be awarded to a single service provider under this RFQ.

Returnable documents

• SBD 1 (Invitation to Bid): bidder and contact details, signed as the offer cover page.
• SBD 4 (Declaration of Interest): discloses whether any director or shareholder is employed by the state or connected to anyone at the department.
• SBD 6.1 (Preference Points Claim): claims preference points under the PPPFA.
• SBD 8 (Declaration of Bidder's Past Supply Chain Management Practices).
• SBD 9 (Certificate of Independent Bid Determination): certifies the price was set independently and without collusion.
• Proof of CSD registration and a valid SARS tax compliance status.
• Hygiene waste disposal certificate/licence, submitted before contracting and award.

Disqualification risks

• Failing to provide the hygiene waste disposal certificate/licence before award.
• Bidding for more than one corridor, given the one-contract-per-provider rule.

Award rule

• A maximum of one contract will be awarded to any single service provider under this RFQ.
• The corridor ticked by the bidder determines the scope priced and the contract awarded.
• Bidders must be registered on the Central Supplier Database and hold a valid SARS tax compliance status to be considered.

Contract

• Two service providers required for cleaning, hygiene and horticulture services in the PRASA South Gauteng West Area, for a 6-month period.
• One contractor per corridor; a bidder may be awarded only one contract.

Corridors and stations

• West Corridor 1: 3 operational intermediate stations — Longdale, Croesus and Nasrec.
• West Corridor 3: 12 stations — 8 small, 2 halt and 2 intermediate stations.
• The West Area holds 29 stations in total: 7 core, 2 super core, 11 intermediate, 5 small and 4 halt.
• Combined ticket sales across the corridors: 172 322 tickets per month.

Facilities to be serviced

• Staff offices, mess rooms, staff and public ablutions, commuter waiting rooms, platforms, bridges and subways, access roads, concourse areas, parking areas, storm-water channels, lifts and escalators where applicable, and railway tracks between platforms.

Scope of work

• General cleaning and horticultural services, deep cleaning, and Covid-19 disinfection and decontamination of surfaces.
• Daily cleaning of the entire station precinct and facilities, plus periodic deep cleaning and carpet and upholstery washing on an as-and-when-required basis.
• Cleaning at heights above 2.4 m, including internal and external windows.
• Track cleaning up to 200 m beyond both platform edges, only during off-peak periods and under flagman or flagwoman protection; PRASA trains the successful bidder on the track-cleaning method.
• Platform and track scrubbing during off-peak hours or at night; hose pipes are prohibited and water restrictions apply, with hosing allowed only by prior agreement with the Facilities Department.
• Grass cut to 60–80 mm with brush cutters; cut grass removed from site within two days and never burned; grass cutting measured and paid on the total area cut.
• Waste sorted and recyclables separated; refuse containers and floors washed; storm-water channels cleared weekly.
• Public ablutions attended 24/7 by a uniformed attendant, floors scrubbed nightly, inspections every 30 minutes in peak periods and hourly off-peak, recorded on a traceable checklist with defects reported to the facilities manager.

Staffing

• West Corridor 1: 20 cleaners and 2 supervisors.
• West Corridor 3: 40 cleaners including supervisors.
• Relief staff: an additional 10% of total staff to cover absences.
• Stations operate seven days a week, including public holidays; extended hours are negotiated for peak periods.

Hygiene services (equipment counts)

• West Corridor 1: urinal sanitisers 9; hand sanitisers 3; seat sanitisers 12; sanitary bins 6; air-freshener dispensers 6; soap dispensers 12; toilet roll holders 12; paper towel dispensers 4; wall bin sanitisers 4.
• West Corridor 3: urinal sanitisers 16; hand sanitisers 10; seat sanitisers 11; sanitary bins 11; air-freshener dispensers 10; soap dispensers 10; toilet roll holders 10; paper towel dispensers 36; wall bin sanitisers 10.
• Hand sanitiser refills must be 1 litre, 80% ethanol or 75% isopropyl alcohol based.
• Sanitary bins emptied once weekly for staff facilities and biweekly for commuter facilities, with a waste transfer or disposal certificate required.
• Broken hygiene equipment replaced and installed as and when required.

Cleaning standards

• Chemicals must be SABS and/or SANS approved and environmentally safe; PRASA may substitute equivalent-specification products.
• Cleaning equipment must be disinfected after use and before use in another area.
• Litter bags may only be kept in the designated refuse area; plastic bags may not be stored in ablutions, access control areas, platforms, tracks or concourses.
• Graffiti removed from tiled surfaces daily.

External paved and tarred areas

• Sweep with platform brooms and collect dirt with metal-hooded dust pans; keep footpaths, storm-water channels and surfaces free of dirt, spillages, grass and weeds.
• Place collected dirt in refuse bags and wheelie bins and move it to designated refuse areas; do not leave plastic or refuse bags in access areas or concourses.

Public ablutions

• Keep facilities clean, tidy and odour-free throughout the day; scrub floors nightly with detergent.
• Station a uniformed attendant 24/7 and keep cleaning personnel present at all times.
• Inspect every 30 minutes during peak periods and hourly off-peak, using a traceable checklist endorsed by the contractor's supervisor; report all defects, including maintenance issues, to the facilities manager.
• Remove graffiti from tiled surfaces daily; keep facilities free of dirt and litter and do not store plastic bags inside them.
• Clean and refill timed air fresheners, soap dispensers, hand towel holders and lockable toilet roll holders; keep mirrors and condom holders spotless.

Consumables and protective equipment

• Industrial or heavy-duty disinfectant (QAC washroom cleaner) is used depending on the number of areas requiring it.
• Dust masks (FFP1) are required.

Pricing basis

• Labour is priced as a total labour rate per hour for the 6-month calendar period, including Saturdays, Sundays and public holidays, per the corridor schedule.
• Hygiene services pricing must cover both replenishment or refill of equipment and disposal of hygiene waste.
• Grass cutting is measured and paid on the total area cut.

Registration and tax

• Valid Central Supplier Database (CSD) registration.
• Valid SARS tax compliance status (tax clearance or tax pin).

Legislation

• Compliance with the Basic Conditions of Employment Act 1997, Labour Relations Act 1995, Occupational Health and Safety Act 1993, National Environmental Management Act, National Railway Safety Regulator Act 16/2002 and the Bargaining Council for the cleaning industry.

Certificates and standards

• Hygiene waste disposal certificate/licence before contracting and award, plus a disposal certificate for every disposal during the contract.
• Cleaning chemicals must be SABS and/or SANS approved and environmentally safe.

Returnable forms

• SBD 1, SBD 4, SBD 6.1, SBD 8 and SBD 9, plus any other forms specified in the RFQ.

Statutory compliance

• The contractor must comply with the Basic Conditions of Employment Act 1997, Labour Relations Act 1995, Occupational Health and Safety Act 1993, National Environmental Management Act, National Railway Safety Regulator Act 16/2002 and the Bargaining Council for the cleaning industry.

Track and platform work

• Cleaning of tracks and platforms may only take place during off-peak periods on weekdays, with exceptions for weekends and public holidays.
• Track cleaning is limited to 200 m beyond both platform edges and may only be done under the protection of trained flagmen or flagwomen.
• PRASA trains the successful bidder on the track-cleaning method.

Work at heights

• Staff cleaning above 2.4 m must be properly equipped, trained and supervised in line with legislative standards for work at heights.
• Suitable cleaning equipment and safety gear must be provided for each task.

Water use

• Hose pipes are prohibited; water restrictions apply and hosing requires prior agreement with the Facilities Department for each instance.

Waste and disposal

• The successful bidder must submit a hygiene waste disposal certificate/licence before contracting and award, and a disposal certificate for every disposal during the contract.
• Sanitary bins are emptied once weekly for staff facilities and biweekly for commuter facilities, with a waste transfer or disposal certificate as required by South African legislation.
• Waste is sorted daily and recyclable material separated from disposal waste; collection of both streams is coordinated daily and as required.
• Refuse containers and floors are washed, and all areas disinfected weekly with a recommended insecticide.

Grounds

• Parking areas and common external areas must be kept free of papers, peels, cans, bottles, cigarette butts, leaves, excrement, used and unused condoms, odours, stagnant water, refuse bags, rodents, dead animals and overflowing bins.
• Grass and weeds are not permitted in any area.
• Cut grass is removed from site within two days, must never be burned, and is disposed of at approved municipal dumping sites with written approval from the local authority.

Materials and equipment

• The approved chemical list is a guideline; contractors may use any equipment, tools and materials that achieve the required cleanliness standard.
• All chemicals must be SABS and/or SANS approved and must not harm the environment.
• PRASA may substitute any listed chemical with an equivalent-specification product.
• Cleaning equipment must be disinfected after use and before being used in another area — for example, buckets soaked in bleach solution or rinsed in hot soapy water.
• Bidders are encouraged to propose continuous improvement measures that raise cleaning efficiency and standards at the best price.

Quality inspections

• Public ablution facilities are assessed every 30 minutes during peak periods and hourly during off-peak periods.
• Off-peak inspections are carried out by the contractor's cleaning supervisor, who endorses a traceable quality inspection checklist.
• The checklist must record all defects, including maintenance issues, for referral to the facilities manager.
• Lockable toilet roll holders must be cleaned and restocked so they are never empty.