Renewal of h3c device licences, support and maintenance for 24 months

Returnable document

• SBD 4 (Bidder's Disclosure): declares whether any director, shareholder or controlling person is employed by the state or connected to an official of the procuring institution, and whether the bidder has an interest in a competing enterprise. A false or incomplete disclosure disqualifies the bid.

Disqualification risks

• Bidder or any director listed on the Register for Tender Defaulters or the List of Restricted Suppliers.
• SBD 4 left unsigned, undated or incomplete.

SBD 4 (Bidder's Disclosure)

• Must be completed and signed by the bidder.
• Discloses state employment of directors, shareholders, members, partners or any person with a controlling interest.
• Discloses any relationship between the bidder and an employee of the procuring institution.
• Discloses any interest in another enterprise that may be bidding for the same contract.

Exclusion

• A bidder, or any person listed on the Register for Tender Defaulters or the List of Restricted Suppliers, is automatically disqualified.

Returnable document:

• SBD 6.1 (Preference Points Claim Form): claims points for specific goals under the 80/20 system; must be completed in full and supported by the required B-BBEE evidence.

Disqualification risks:

• Failure to complete the preference claim correctly or in full results in zero points for the affected goal.
• Failure to submit the required proof for a claimed goal means the points are not awarded.

Preference point system: 80/20

• Price: 80 points
• Specific goals: 20 points
• Total: 100 points

Price scoring:

• Points = 80 × (1 − (Pt − Pmin) / Pmin), where Pt is the bid price and Pmin is the lowest acceptable bid price.

Specific goals scoring (B-BBEE status contributor level):

• Level 1: 20 points
• Level 2: 15 points
• Level 3: 10 points
• Level 4: 5 points
• Level 5 or lower: no points allocated

Supporting evidence for B-BBEE points:

• A valid affidavit issued by the DTI or CIPC, or
• An original or certified copy of a SANAS-accredited verification certificate.

B-bbee:

• Bidders must have a B-BBEE status contributor level of 1, 2, 3 or 4 to score points for specific goals.
• Evidence: a valid affidavit issued by the DTI or CIPC, or an original or certified copy of a SANAS-accredited verification certificate.

Company registration:

• CIPC registration number must be provided on the SBD 6.1 form.

Returnable form:

• SBD 6.1 (Preference Points Claim Form): claims preference points for specific goals; must be completed and signed, with supporting B-BBEE evidence attached.

Preference point system: 80/20

• Price: 80 points
• Specific goals: 20 points
• Total: 100 points

Price formula for goods and services:

• Ps = 80 × (1 − (Pt − Pmin) / Pmin)
• Pt = price of the bid under consideration
• Pmin = price of the lowest acceptable bid

Specific goals scoring (B-BBEE status contributor level):

• Level 1: 20 points
• Level 2: 15 points
• Level 3: 10 points
• Level 4: 5 points

Supporting evidence for B-BBEE points:

• A valid affidavit issued by the DTI or CIPC, or
• An original or certified copy of a SANAS-accredited verification certificate.

Note: Bidders who fail to complete the preference claim form in full or correctly will receive zero points for the affected goal.

AIDC, the Gauteng Growth and Development Agency's developmental agency for the automotive and allied sector, requires a service provider to renew H3C device licences and provide maintenance and technical support for 24 months.

• The ASP site serves about 25 tenants and about 500 ICT shared-service users.
• The six core devices route internet and voice traffic across the Rosslyn, Winterveldt, Ford and Chamdor sites.
• The devices were installed on 3 November 2022 and their previous support term ended on 30 October 2025.
• The contract covers licence renewal, supply, delivery, activation, installation, maintenance and support for 24 months.

Closing date: 16 November 2026

Closing time: 11:00

Issue date: 6 November 2026

Quotation validity: 90 business days from the closing date

No compulsory briefing or site visit is stated.

SCM enquiries

• Name: Ali Malefo
• Role: SCM requestor
• Telephone: 012 564 5043
• Email: [email protected]

Submission

• Email: [email protected]

Licence delivery site

Automotive Supplier Park (ASP), Common Area

30 Helium Rd

Akasia, Rosslyn

Pretoria North

Submission method: email only to [email protected]

• Do not copy any AIDC employee, including the SCM official, on the submission. Responses that copy AIDC staff will be disqualified.
• Bids must be submitted on the completed RFQ document; a quotation on the bidder's own letterhead alone will not be considered.
• All mandatory and pre-qualification documents must be returned; missing documents render the quotation unacceptable.

Returnable documents:

• SARS tax compliance status PIN.
• Valid B-BBEE certificate (SANAS accredited) or original/certified sworn affidavit on the approved DTI or CIPC template.
• SBD 6.1: preference points claim under PPR 2022; failure to complete it fully and correctly scores zero for specific goals.
• SBD 6.2: declaration of local production and content, with Annexure C where local content is a specific goal.
• SBD 4: declaration of interest; incomplete, unsigned or missing SBD 4 disqualifies the bid.
• Pricing schedule: fully completed and signed; incomplete pricing disqualifies the bid.
• Integrity Pact: fully completed and signed; incomplete pact disqualifies the bid.
• H3C OEM certificate, signed partnership letter or signed authorised reseller letter, not older than 12 months.
• CVs of the project manager and engineers, and contactable client reference letters.
• Proof of Gauteng address and a municipal account statement (no affidavit accepted for this).
• CSD registration number.

Disqualification risks:

• Copying AIDC personnel on the email.
• Omitting or leaving unsigned any mandatory document.
• Submitting two different bids or prices.
• Submitting a bid subject to confirmation rather than firm prices.
• No engineer CVs with relevant H3C experience.

Stages, in order:

1. Compliance and pre-qualification screening (mandatory documents, CSD, OEM accreditation, Gauteng presence).
2. Functionality assessment: scored out of 100; minimum qualifying score 70/100 to proceed.
3. Price and specific goals under the 80/20 preference system.

Functionality scoring (100 points):

• Project manager (30 points): 3-year ICT degree or equivalent plus project management certification, and H3C-related project management experience. 3+ years = 30; 2+ years = 20; under 2 years = 0.
• Engineer technical experience (40 points): 3+ years installing, configuring, maintaining and supporting core H3C Ethernet switches, fibre switches and firewalls. 3+ years = 40; 2+ years = 20; under 2 years = 0. No relevant CVs = disqualification.
• Client references (30 points): letters from different clients for remote and onsite H3C installation, configuration, maintenance and support in the last 4 years. 3 or more letters = 30; 2 = 20; 1 = 10; none = 0. Letters must be on client letterhead, signed, dated and carry contactable client details.

Preference points (20 points, 80/20 system):

• B-BBEE Level 1 = 20 points; Level 2 = 15; Level 3 = 10; Level 4 = 5.
• Points claimed only if SBD 6.1 is fully and correctly completed and the B-BBEE evidence is attached.
• Price carries 80 points.

Scope

• Renew H3C device licences for 24 months and provide maintenance and technical support for the same 24-month period.
• Devices covered: 2 core H3C Ethernet switches, 2 core H3C fibre switches and 2 core H3C firewalls (6 devices in total).
• Devices route internet and voice traffic for AIDC and its tenants across the Rosslyn, Winterveldt, Ford and Chamdor sites.
• Devices were installed on 3 November 2022; the previous maintenance and support term ended on 30 October 2025.
• The ASP site houses about 25 tenants and about 500 ICT shared-service users.

Deliverables

• Supply, deliver, activate and install the H3C licences.
• Activate the 24-month licences with the OEM and hand the licence keys to AIDC.
• Once-off activation, installation, configuration and testing.
• Monthly maintenance and support for 24 months, including configuration assistance, firmware upgrades and reporting.
• Create portal logins for AIDC staff so AIDC can see its licensed entitlements and receive skills transfer during troubleshooting.
• Hold monthly SLA meetings and submit monthly reports covering uptime, functionality, errors, challenges and trends.
• Provide competent H3C engineers; all work must follow current ICT best practice.
• Rectify poor workmanship or remedial work at the service provider's own cost.
• Remain responsible for activation, installation, testing and restoring functionality; ICT department acceptance does not transfer that responsibility.
• Specialist subcontracting only with the AIDC project manager's approval.
• Issue guarantees that the licences are installed, activated and tested to perform to the OEM specification.

Location

• All licences are delivered and supported at the Automotive Supplier Park, 30 Helium Rd, Akasia, Rosslyn, Pretoria North.

Project manager

• 3-year degree in ICT or equivalent, plus project management certification.
• H3C-related project management experience: 3+ years scores 30; 2+ years scores 20; under 2 years scores 0.
• CV and qualification certificate must be submitted.

Engineers

• Experience installing, configuring, maintaining and supporting core H3C Ethernet switches, fibre switches and firewalls.
• 3+ years scores 40; 2+ years scores 20; under 2 years scores 0.
• CVs are mandatory; no relevant CVs means disqualification.

References

• Contactable client letters for remote and onsite H3C work in the last 4 years.
• 3+ letters = 30 points; 2 = 20; 1 = 10; none = 0.
• Letters must be on client letterhead, signed, dated and include client contact details.

Service standards

• Competent H3C engineers must be assigned to all required platforms.
• Installation, activation, testing and functionality confirmation must use current technology and ICT best practice.
• Remedial work and poor workmanship are corrected at the service provider's cost.
• The service provider remains responsible for activation, installation, testing and restoring functionality; ICT department acceptance does not discharge this responsibility.
• AIDC staff must receive portal logins to view licensed entitlements and for skills transfer during troubleshooting.
• Monthly SLA meetings and monthly reports on uptime, functionality, errors, challenges and trends are required.

Pricing must follow the prescribed schedule:

• Licences for 2 core H3C Ethernet switches, 2 x 24 months.
• Licences for 2 core H3C firewalls, 24 months.
• Licences for 2 core H3C fibre switches, 24 months.
• Once-off activation, installation, configuration and testing.
• Monthly maintenance and support, 24 months.
• Totals excluding VAT, VAT at 15%, and grand total.
• State VAT registration status and a firm delivery period in weeks.
• Only firm rand prices are accepted; offers subject to confirmation are rejected.
• Prices must be valid for at least 90 days from the closing date and fixed for the contract period.
• Two different bids or prices lead to disqualification.

Pricing

• Quote strictly on the prescribed pricing schedule; offers subject to confirmation will not be considered.
• Only firm prices in South African rand are accepted, fixed for the 24-month contract period.
• State whether the bidder is VAT registered; VAT vendors show VAT separately at 15%, non-registered vendors quote excluding VAT.
• Indicate a firm delivery period in weeks.
• Prices must remain valid for at least 90 days from the closing date.
• No price changes are accepted after the closing date or after award.
• Bidders submitting two different bids or prices are disqualified.

Pricing schedule lines

• Licences for 2 core H3C Ethernet switches, 2 x 24 months.
• Licences for 2 core H3C firewalls, 24 months.
• Licences for 2 core H3C fibre switches, 24 months.
• Once-off activation, installation, configuration and testing.
• Monthly maintenance and support, 24 months.
• Totals excluding VAT, VAT at 15%, and grand total.

Payment and penalties

• No payment for licences that are not activated and functioning as expected.
• Penalties apply for late maintenance or support in urgent or emergency situations, and where onsite support is not provided after remote troubleshooting fails.
• No goods may be delivered or services rendered without an official AIDC purchase order or letter of award.
• If no order is received within 90 business days, the bidder may treat the submission as unsuccessful.

Eligibility

• Registered on the National Treasury Central Supplier Database (CSD); AIDC cannot do business with unregistered suppliers. Provide the CSD number.
• Valid SARS tax compliance status PIN.
• Gauteng-based, or has a branch in Gauteng: proof of address and a municipal account statement are required; an affidavit is not accepted.
• Valid H3C OEM certificate, signed partnership letter or signed authorised reseller letter, not older than 12 months.

B-bbee

• B-BBEE Level 1 to 4 qualifies for preference points; evidence is a SANAS accredited certificate or a sworn affidavit on the DTI/CIPC template.
• EME (annual total revenue up to R10 million): sworn affidavit confirming revenue and black ownership.
• QSE (annual total revenue between R10 million and R50 million): sworn affidavit or B-BBEE level verification certificate.

Forms

• SBD 4: declaration of interest; mandatory and disqualifying if incomplete or unsigned.
• SBD 6.1: preference points claim; incomplete or incorrect claims score zero.
• SBD 6.2: local production and content declaration, with Annexure C where applicable.
• Integrity Pact: mandatory and disqualifying if incomplete or unsigned.
• Pricing schedule: mandatory and disqualifying if incomplete or unsigned.

Other

• A safety file is required on appointment, before any work starts, where construction-related work applies.

A safety file is required on appointment and must be submitted to AIDC before any work starts, where construction-related work applies.

Contract period: 24 months for licences, maintenance and support.

• Licences must be activated with the OEM and the licence keys handed to AIDC.
• Monthly maintenance and support must be completed in full for the whole 24 months.
• Specialist subcontracting requires the AIDC project manager's approval.
• The service provider must guarantee that licences are installed, activated and tested to perform to the OEM specification.
• No payment for licences that are not activated and functioning.
• Penalties apply for late support in urgent or emergency situations and for failure to attend onsite after remote troubleshooting fails.
• Work may only proceed against an official AIDC purchase order or letter of award.

Evaluation sequence:

1. Compliance and pre-qualification check.
2. Functionality: 100 points, minimum 70 to proceed.
3. Price (80 points) and specific goals (20 points) under the 80/20 system.

Functionality detail:

• Project manager: 30 points; 3+ years H3C-related experience with a 3-year ICT degree or equivalent and project management certification = 30; 2+ years = 20; under 2 years = 0.
• Engineer experience: 40 points; 3+ years on core H3C Ethernet switches, fibre switches and firewalls = 40; 2+ years = 20; under 2 years = 0; no relevant CVs = disqualification.
• References: 30 points; 3+ letters = 30; 2 = 20; 1 = 10; none = 0. Letters must cover remote and onsite H3C work in the last 4 years and be on client letterhead, signed, dated and contactable.

Specific goals (20 points):

• B-BBEE Level 1 = 20; Level 2 = 15; Level 3 = 10; Level 4 = 5.
• Claims require a fully completed SBD 6.1 and valid B-BBEE evidence.