459 John Vorster Drive - Centurion - Pretoria - 0048
Organization Type
GOVERNMENT
Published
14 Jul 2026
OCDS Reference
ocds-9t57fa-162252
Summary
The state information technology agency (SITA) is inviting bids for a five-year maintenance and support contract covering 6 osis servers and 14 nms servers, including 14 red hat v8.1 Operating system software licences with support. The contract supports sita's network management and operational security services across its centurion, cape town, and pietermaritzburg sites. IT is aimed at accredited oem/osm partners or resellers with proven server hardware support experience.
Key Requirements
Bidders must be registered on the National Treasury Central Supplier Database (CSD) and provide valid OEM/OSM accreditation letters (not older than 12 months) for server hardware and Red Hat software.
Bidders must demonstrate experience by supplying at least one reference letter for server hardware supplied, supported, and maintained within the last three years.
All Special Conditions of Contract and Costing and Pricing Conditions must be accepted in full, or the bid will be disqualified.
Pricing must be VAT inclusive, quoted in South African Rand (ZAR), and submitted via the Excel bid pricing schedule; all-inclusive costs (delivery, labour, overtime, accessories) must be included.
Evaluation follows four stages (Administrative, Technical Mandatory, SCC Verification, and 80/20 Price and Preference Points), and bidders must comply with all technical mandatory requirements to proceed.
Preferential points (up to 20) are awarded for B-BBEE status, black ownership, black woman ownership, youth ownership, and ownership by people with disabilities, supported by a valid B-BBEE certificate or CIPC sworn affidavit.
Bids close on 5 August 2026 at 11:00 via the SITA ERP system, with a non-compulsory virtual briefing on 22 July 2026 and a 120-day validity period.
Request for Bid for the Procurement of a Maintenance and Support Contract for the Osis Server Hardware and NMS Server Hardware and Software for a Period of Five (5) Years
Tender context
Return to this tender’s issuing organisation, province, or category.
Request for bid for the procurement of a maintenance and support contract for the osis server hardware and nms server hardware and software for a period of five (5) years
459 John Vorster Drive - Centurion - Pretoria - 0048
Information & Communication Technology Industry Profile
Critical Requirements
POPIA Compliance
Regulatory Bodies
IITPSA
Tenders in this industry often require registration with these bodies.
Typical Documents
9 items
Company Registration (CIPC)
Tax Clearance Certificate
B-BBEE Certificate
CSD Registration
Company Profile
ISO 27001 Certificate (if applicable)
Technical Certifications
Solution Architecture Documents
Reference Letters
Recommended Certifications
Having these can improve your winning chances: IITPSA Membership, ISO 27001 (Information Security Management), ISO 20000 (IT Service Management), CISSP
Review in progress · 0 of 5 documents being finalised
AI Document Analysis Stages
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
7 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
The State Information Technology Agency (SITA) in Gauteng is seeking bids for a 5-year maintenance and support contract covering OSIS server hardware and NMS server hardware and software. The tender was published on 14 July 2026, with a closing date of 5 August 2026.
RFB 3267-2026 - Notice to Bidders__June 2026 Signed.pdf
The State Information Technology Agency (SITA) in Gauteng is requesting bids for a 5-year maintenance and support contract covering OSIS server hardware, NMS server hardware, and NMS server software. The tender closes on August 5, 2026.
State Information Technology Agency (SITA) seeks a 5-year maintenance and support contract for OSIS server hardware (6 servers), NMS server hardware (14 servers), and Red Hat Enterprise Linux software support for 14 servers. The tender (WO81548) closes on August 5, 2026, with pricing required in ZAR (VAT exclusive) across five annual periods.
SITA (State Information Technology Agency) is seeking bids for a 5-year maintenance and support contract for OSIS Server Hardware and NMS Server Hardware and Software. The tender follows South African public procurement regulations, emphasizing preferential procurement (B-BBEE), compliance with tax and legal requirements, and includes provisions for the National Industrial Participation Programme for contracts with significant imported content.
SITA seeks a 5-year maintenance and support contract for 6 OSIS servers and 14 NMS servers across multiple locations, plus 14 Red Hat v8.1 OS licenses with 5-year support. The bid uses an 80/20 preference point system (price/B-BBEE) with mandatory technical requirements including OEM/partner certifications, proven experience, and strict service level agreements.
SITA is the South African government's central ICT agency, providing technology services to government departments.
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Bid-ready summary
This is a request for bid for a five-year maintenance and support contract for OSIS and NMS server hardware and software.
The objective is to ensure SITA can deliver on its mandate and support operations and growth.
The servers support virtualization and network management services.
Submit bids via the ERP system at the provided login link.
Closing date: 5 August 2026 at 11:00.
Required returnable documents: Technical mandatory requirement evidence, Annex A with substantiating evidence, completed bid pricing schedule in Excel format, declaration of acceptance for Special Conditions of Contract, and preference goal evidence.
Failure to accept all Special Conditions of Contract or costing and pricing conditions will result in disqualification.
Bidders must provide a unique reference number to locate evidence in their bid response.
Eligible bidders must: be CSD-registered suppliers; hold current OEM/partner accreditation for both server hardware (Supermicro/SYS chassis) and Red Hat OS; have verifiable experience supplying/supporting/maintaining server hardware for at least one client in the past 3 years; accept all Special Conditions of Contract without counter-conditions; comply with security screening requirements (company/individual); and meet B-BBEE status level requirements for preference points. Foreign bidders must provide local support infrastructure.
Scope: Provide hardware maintenance and support for 14 NMS servers and 6 OSIS servers for five years. Provide 14 Red Hat v8.1 operating system software licenses for NMS with maintenance and support for five years (no installation required).
Servers are located at SITA premises in Centurion, Cape Town (Observatory), and Pietermaritzburg.
Detailed hardware specifications are provided for OSIS and NMS servers (e.g., chassis, CPU, RAM, RAID, HDD).
Service levels include maximum time to repair (16 working hours for operational, 1 working day for mission critical), 24/7 call logging, and business day support (07:30-16:00).
Bidders must be registered on the National Treasury Central Supplier Database (CSD).
B-BBEE compliance is required: submit a B-BBEE certificate from a SANAS accredited agency or a sworn affidavit (for EMEs/QSEs) for preferential points.
CIPC registration documents will be used as evidence.
Company and personnel security clearance may be required, including SSA screening and individual security checks.
The bidder must provide proof of OEM/OSM accreditation for server hardware and Red Hat software.
General scope: Request for Bid for the Procurement of a Maintenance and Support Contract for the OSIS Server Hardware and NMS Server Hardware and Software for a Period of Five (5) Years.
Issued by: State Information Technology Agency (SITA).
RFx reference: WO81548.
Practical bidder guidance: This is a long-term (5-year) maintenance and support contract covering specific server hardware (OSIS and NMS environments) and associated operating system software. Bidders should confirm capability and OEM authorisation for the listed hardware (Supermicro, Seagate, Intel-based SKL-SP platforms) and Red Hat Enterprise Linux before responding.
Not explicitly stated in the provided document extract. Typically for SITA tenders: valid tax clearance, BBBEE certification, company registration, relevant experience in server hardware/software maintenance, and financial capability. Full eligibility criteria would be in the complete tender documents.
Item 3: Server operating system software maintenance and support for 14 servers.
Item 3.1: Maintenance and Support for Red Hat Enterprise Linux Server (latest version), annually.
Practical bidder guidance: This document is the pricing schedule only. Bidders must ensure they have the technical capability to maintain the specific hardware models listed (Supermicro chassis, Seagate HDDs, Intel SKL-SP CPUs) and Red Hat Enterprise Linux. Confirm OEM or authorised partner status for these brands before bidding.
Pricing format: Complete the yellow cells only in the supplied pricing schedule (RFx No: WO81548).
Currency: All unit and line prices must be VAT EXCLUSIVE and quoted in South African Rand (ZAR).
Price must include all costs to deliver the goods or render the service, including applicable taxes, duty fees, logistics/delivery, storage, labour, overtime, subsistence, and travel.
Rate of Exchange (ROE) dependent prices:
Use the ROEs indicated: 1 USD = 16.23 ZAR; 1 EUR = 18.83 ZAR; 1 GBP = 21.77 ZAR.
Mark with an X which ROE is applicable.
Enter the percentage of the price that is ROE dependent in the "Forex %" column (0% means the price is not ROE dependent).
Pricing structure: Provide unit price (excl. VAT) and line price for each of Year 1 through Year 5, plus a total line price for the term.
Include Brand/Model and any price clarification comments in the designated columns.
Summary lines required: Total Bid Price (Excl VAT), VAT @ 15%, and Total Bid Price (Incl VAT).
Bidder declaration: By signing, the bidder confirms prices/rates cover all goods/works specified and accepts liability for pricing or calculation mistakes.
Signature block: Name, Capacity, Signature, and Date must be completed (note: convert to PDF before signing).
No specific compliance requirements (CSD, tax, B-BBEE, CIDB, CIPC, professional registrations, local content) are stated in this document.
Practical bidder guidance: This is the pricing schedule only. Compliance requirements will be set out in the main RFB document (RFB 3267-2026). Bidders should review the full tender pack for mandatory returnables, tax compliance, B-BBEE level requirements, and any OEM/authorised partner certifications needed for the listed hardware and Red Hat software.
DocumentRFB 3267-2026 - Notice to Bidders__June 2026 Signed.pdfReview complete
Contact Information
Source: RFB 3267-2026 - Notice to Bidders__June 2026 Signed.pdf (unknown)
Contact person: Mr. Magatho Mello, Managing Director. No email, phone, or address provided in extracted text. Bidders should refer to the full tender document for complete contact details.
Submission Guidelines
Source: RFB 3267-2026 - Notice to Bidders__June 2026 Signed.pdf (unknown)
Returnable Documents: (list not extracted). Bidders must ensure all required returnable documents are completed and submitted. Check the full tender document for the exact list of returnable forms, submission method (electronic/physical), and deadline. Late submissions will be disqualified.
Evaluation Criteria
Source: RFB 3267-2026 - Notice to Bidders__June 2026 Signed.pdf (unknown)
Specific eligibility criteria are not detailed in the provided excerpt. Standard criteria for such a tender would likely include: valid B-BBEE certificate, proof of registration with relevant professional bodies (e.g., ITPSA), proven experience in maintaining similar enterprise server hardware and network management software, financial stability, and a track record of similar contracts. Bidders must comply with SITA's general procurement terms and conditions.
Technical Specifications
Source: RFB 3267-2026 - Notice to Bidders__June 2026 Signed.pdf (unknown)
Technical specifications not clearly extracted from the available text. The document references Mr. Magatho Mello, Managing Director (possibly a signatory). Bidders should obtain the full technical specification document from the State Information Technology Agency (SITA) for details on Osis Server Hardware and NMS Server Hardware and Software maintenance and support requirements over 5 years.
Compliance Requirements
Source: RFB 3267-2026 - Notice to Bidders__June 2026 Signed.pdf (unknown)
Compliance requirements not clearly extracted due to insufficient searchable text. Standard South African government tender compliance likely includes: CSD registration, valid tax clearance certificate, B-BBEE certificate or sworn affidavit, CIDB grading (if applicable for IT services), CIPC company registration, and any relevant professional registrations. Bidders must verify exact requirements in the full tender document.
DocumentRFB 3267-2026 Annexure C - Invitation to Bid.docxReview complete
Description
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx
This is a Request for Bid for the procurement of a maintenance and support contract for OSIS server hardware and NMS server hardware and software for a period of five years.
Important Dates
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx (unknown)
Closing date and time for bid submission: 5 August 2026 at 11:00 South African Time.
Non-compulsory virtual briefing session: 22 July 2026 at 10:00 South African Time. Join via Microsoft Teams link provided.
Closing date for questions and answers: 29 July 2026.
Bid validity period: 120 days from the closing date.
Contact Information
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx (unknown)
For bidding procedure and technical enquiries: Contact Ndamulelo Mutuwafhethu at [email protected].
Bid submission address: Submit electronically via the SITA Supplier Oracle ERP portal at www.suppliers.sita.co.za.
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx (unknown)
Submit your bid exclusively via the SITA Supplier Oracle ERP portal at www.suppliers.sita.co.za before the closing date and time. No hard copies, emails, or faxes are accepted.
The closing date is 5 August 2026 at 11:00 South African Time.
You must submit all required returnable documents with your bid: SBD 4 (Bidder’s Disclosure), SBD 6.1 (Preferential Procurement Claim Form with supporting evidence), a cover letter, technical/functionality response, pricing, and SBD 5 (National Industrial Participation form if imported content exceeds US$10 million).
The proposal must be signed by an authorised representative, with each page initialled.
Failure to submit via the correct portal or provide required documents can lead to disqualification.
SITA may request missing administrative documents after closing but is not obliged to; missing documents may lead to disqualification.
Bids are valid for 120 days from the closing date; SITA may request an extension, and refusal without justifiable reason can lead to disqualification.
Evaluation Criteria
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx (unknown)
Bidders must not be listed in the Register for Tender Defaulters or List of Restricted Suppliers. Must have valid tax compliance status (SARS PIN). Government employees or companies with government employee directors/members are disqualified. Must be registered and in good standing with the Compensation Fund (Occupational Injuries Act). Must submit a valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs) to claim preference points. Must disclose any relationship with SITA employees. Consortium/JV agreements must be submitted if applicable.
Technical Specifications
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx (unknown)
The scope is a maintenance and support contract for OSIS server hardware and NMS server hardware and software for five years.
The bidder must warrant that all employees (including subcontractors) are covered under the Compensation for Occupational Injuries and Diseases Act 13 of 1993 and remain in good standing for the duration of the bid adjudication and any subsequent contract.
SITA reserves the right to request documentary proof of registration and good standing with the Compensation Fund.
Financial Requirements
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx (unknown)
Pricing must be submitted as part of the bid returnables.
The contract price is firm unless adjustments are allowed due to changes in duties, taxes, or levies imposed by law.
Payment will be made in South African Rand (ZAR) unless otherwise specified in the contract.
A performance security may be required within 30 days of contract award, in the form of a bank guarantee, irrevocable letter of credit, or certified cheque, as specified.
Compliance Requirements
Source: RFB 3267-2026 Annexure C - Invitation to Bid.docx (unknown)
You must submit a valid B-BBEE status level verification certificate or sworn affidavit (for EMEs and QSEs) to qualify for preference points.
You must be tax compliant and provide your SARS Tax Compliance Status (TCS) PIN.
Government employees, companies with government employee directors, or closed corporations with government employee members are not allowed to bid.
You must be registered on the Central Supplier Database (CSD).
If applicable, you must comply with the National Industrial Participation (NIPP) Programme requirements if the imported content exceeds US$10 million.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
459 John Vorster Drive - Centurion - Pretoria - 0048
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eTenders.gov.za
Documents found
5
Last checked
14 Jul 2026
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Enhanced
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This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.