Backup solution and related services for SITA (up to r50m, 80/20 preference points)

Bidders must submit the completed bid pack, including all returnable forms, to the State Information Technology Agency (SITA) by the closing date and time. The submission method and address are not stated in the available text. Returnable forms include SBD 1 (Invitation to Bid), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), SBD 8 (Declaration of Bidder's Past Supply Chain Management Practices), SBD 9 (Certificate of Independent Bid Determination), and any other forms specified in the tender pack. All forms must be completed, signed, and submitted; failure to do so may disqualify the bid.

The evaluation will apply the preference point system under the PPPFA. Bidders must be registered on the Central Supplier Database (CSD) and hold a valid SARS tax clearance certificate. A valid B-BBEE certificate or sworn affidavit is required to claim preference points. The specific 80/20 or 90/10 split and any minimum qualifying scores are not stated in the available text.

The tender is for the procurement of a backup solution, including maintenance and support, for a SITA client for a period of three (03) years. No further technical specifications, quantities, or service levels are stated in the available text.

No pricing format, bonds, guarantees, payment terms, or financial capacity thresholds are stated in the available text.

Bidders must be registered on the Central Supplier Database (CSD). Bidders must hold a valid SARS tax clearance certificate. Bidders must submit a valid B-BBEE certificate or sworn affidavit. Bidders must complete and sign the Authority to Sign / Board Resolution authorising the signatory to bind the bidder. Required standard forms include SBD 1 (Invitation to Bid), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), SBD 8 (Declaration of Bidder's Past Supply Chain Management Practices), and SBD 9 (Certificate of Independent Bid Determination).

A non-compulsory briefing session will be held on 22 September 2026 at 11:00 am via Microsoft Teams. Join link: https://teams.microsoft.com/meet/350455920409679?p=k8BlNryYHPHZ9Juz5I, Meeting ID: 350 455 920 409 679, Passcode: gn6tw3kB.

Bidders must submit their bid responses through the SITA-Supplier Oracle ERP portal accessible at www.suppliers.sita.co.za by 11h00 on the bid closing date. Bidders must tick the box to confirm the manner of submission.

Registration on the Central Supplier Database (CSD) with updated company details is required.

Bidders must ensure they are registered on the CSD and that all company details are updated on the CSD. Administrative pre-qualification requirements: submission of bid response documentation pack in the correct format as one original document.

All queries must be submitted in writing to [email protected].

Cell B4: REQUEST FOR BID FOR THE PROCUREMENT OF BACKUP SOLUTION INCLUDING MAINTENANCE AND SUPPORT FOR SITA CLIENT FOR PERIOD OF THREE (03) YEARS.

The pricing schedule must be submitted separately from the technical response; failure to do so may result in disqualification. Bidders must complete only the yellow cells in the pricing schedule. Prices must be VAT exclusive and in South African Rand (ZAR). Prices must include all costs to deliver the goods or render the service, including applicable taxes, duty fees, logistics/delivery, storage, labour, overtime, subsistence and travel. Prices dependent on rate of exchange (ROE) must use the ROE indicated and enter the percentage of the price that is ROE dependent in the "Forex %" column. The bidder must confirm that the prices quoted cover all obligations and accept that any mistakes regarding prices or calculations are at their own risk. The pricing schedule must be converted to PDF before signature.

Bidders must complete and submit the pricing schedule separately from the technical response, failing which the bid may be disqualified. Bidders must complete only the yellow cells in the pricing schedule. Prices must be VAT exclusive and in South African Rand. The bidder must confirm that prices cover all obligations and accept that pricing mistakes are at their own risk.

The pricing schedule must be submitted separately from the technical response, failing which the bid may be disqualified. Bidders must complete only the yellow cells in the pricing schedule.

The tender is for the appointment of a service provider to supply a backup solution for SITA for 36 months. The solution must be implemented only after the existing contract concludes in May 2027. The provider must ensure data residency and sovereignty compliance, with data stored locally on premises. The solution must comply with SANS 10222-2 and Government MIOS standards. The provider must provide off-site and remote support, with on-site support only when approved by SITA. In-post training must be provided to SITA personnel, covering alarm event causes and solutions.

Submit the completed bid documents in a sealed envelope, clearly marked with the tender number and description, to the SITA tender box at the address specified in the Invitation to Bid. The closing time is 11:00 on the closing date; late bids will be disqualified. Bids must be submitted in a single envelope containing all required documents, including the completed SBD forms, technical response, and pricing schedule. Electronic submissions are not permitted unless explicitly stated. Bidders must sign the declaration of acceptance in the Invitation to Bid, marking either 'ACCEPT ALL' or 'DO NOT ACCEPT ALL' for the special conditions of contract.

The evaluation will follow a three-stage process: Stage 1 – Mandatory compliance (administrative and technical mandatory requirements); Stage 2 – Technical functionality (scored against specified criteria, with a minimum threshold of 60%); Stage 3 – Preferential procurement (points allocated for B-BBEE status and other preference goals as per the Preferential Procurement Regulations). Price will be evaluated after technical functionality, with the 80/20 preference point system applicable as the estimated value is above R50 million (all taxes included). Bidders must provide a unique reference number (e.g., binder/folio, chapter, section, page) for each substantiating evidence item. Preference points claimed must be supported by relevant documentation, and commitments will be legally binding for the contract duration.