Accredited service provider for child and youth care worker nqf level 5 learnership (24 months) – western cape

Closing date: 14 September 2026, closing time: 11:00. Due date for queries: 31 August 2026. Responses to queries published on e-Tender portal by 07 September 2026. Commencement date of service: 1 November 2026 or as mutually agreed. Contract period: 24 months.

Enquiries must be directed by email to [email protected]. The department may distribute answers to all prospective bidders. No telephone or fax numbers provided.

Bids must be deposited in the bid box at Ground Floor, 14 Queen Victoria Street, Union House, Cape Town, 8001, before the closing time and date. Bids must be in a sealed envelope bearing the bid number, description, and closing date. Bids must be on official forms, not retyped, filled in black or blue ink, and signed in original. No bids by telegram, telex, fax, or email will be considered. Bids remain valid for 90 calendar days from closing. Mandatory documents to return with bid: WCBD 1 (Invitation to Bid), WCBD 3.2 (Pricing Schedule), WCBD 4 (Declaration of Interest), WCBD 6.1 (Preference Points Claim, if claiming points, with valid B-BBEE certificate/affidavit), Annexure A (List of Current and Past Contracts), Annexure B (List of Staff Management). Also mandatory: detailed cost breakdown, valid QCTO accreditation letter for Occupational Certificate: Child and Youth Care Worker (SAQA ID 99510, NQF Level 5), valid SACSSP accreditation letter, testimonial letters from previous contracts, project plan with payment plan, cost breakdown, monitoring plan and implementation schedule, photo proof of site accommodating 40 learners, facilitators' CVs, certified qualifications and accreditation/registration proof, letter of facilitators' accreditation to train the learnership, mentoring training plan, learner support plan with assessment schedule and learner material workbooks, and latest audited/independently reviewed financial statements or letter from registered auditor/accountant or bank letter confirming financial standing. Failure to include the Bid Specification document will not result in disqualification.

Evaluation is in two stages. Stage 1: compliance with specifications, bid conditions, special conditions of contract, and statutory requirements. Any condition with 'must' or 'will' is deemed disqualifying. Stage 2: 80/20 preference points system. 80 points for price, 20 points for B-BBEE status. Only bidders passing Stage 1 proceed to Stage 2. Bidders claiming preference points must submit a B-BBEE verification certificate or affidavit and complete the relevant bidding documents.

Appointment of an accredited service provider to implement the Occupational Certificate: Child and Youth Care Worker NQF Level 5 Learnership (SAQA ID 99510, NQF Level 5) for the Western Cape Department of Social Development for 24 months. The provider must be a HWSETA registered Skills Development Provider (SDP) accredited with QCTO. The learnership will be delivered through blended learning: 50% face-to-face and 50% virtual group-based training. All lessons must be recorded and available for self-study until the end of the final examination. The provider must have digital infrastructure, Learning Management System (LMS), virtual classroom capability, and technical support. Training facility must be located within 100 km from Cape Town and accommodate 40 learners comfortably. The provider must train 80 learners in accordance with SAQA requirements. The provider must train 16 identified mentors, provide mentoring and learner support, catering (mid-morning tea/coffee with muffin or sandwich, lunch with juice/soft drink, water throughout training) when learners attend at provider's premises. The provider must submit quarterly project reports and learner progress reports. Final evaluation report and certification must be provided within 12 months after completion of final exams.

The learnership will be delivered through a blended learning approach: 50% face-to-face and 50% virtual group-based training. All virtual sessions must be facilitated by accredited facilitators and supported by electronic learning materials, learner support services, online assessments, and mentoring activities. The provider must provide virtual classroom capability, LMS, recorded sessions for replay until the end of final exams, and technical learner support. The provider must train 16 identified mentors, provide monthly support meetings, remedial sessions, and supplementary examinations as needed. The provider must provide the training venue and catering (mid-morning tea/coffee with muffin or sandwich, lunch with juice/soft drink, water) when learners attend at the provider's premises. The provider must submit quarterly project reports and learner progress reports. Final evaluation report and certification must be provided within 12 months after completion of final exams.

Bidders must have a minimum of 3 years' experience in implementing learnership programmes, supported by testimonial letters on official letterhead and signed. Bidders must provide a minimum of 3 verifiable and contactable references (Annexure A). Bidders must provide a list of management staff involved in the project (Annexure B). Bidders must provide a minimum of 3 accredited facilitators with CVs, certified qualifications, and proof of accreditation/registration to facilitate the Occupational Certificate: Child and Youth Care Worker (SAQA ID 99510).

The provider must be accredited with QCTO for the specific qualification (SAQA ID 99510, NQF Level 5) and provide proof of SACSSP recognition. The provider must have the required digital infrastructure, LMS, virtual classroom capabilities, and technical support. All lessons must be recorded and available for self-study. The provider must have capacity to train 80 learners, with a training facility within 100 km from Cape Town CBD and able to accommodate 40 learners comfortably. The provider must provide a minimum of 3 accredited facilitators with proof of experience and accreditation.

Pricing must be inclusive of VAT (where bidder is VAT registered). Bidders must complete the Pricing Schedule (WCBD 3.2) in full, indicating price per learner per year for 40 learners in Year 1 and 40 learners in Year 2, and total price for 80 learners over the 2-year period. A detailed cost breakdown supporting the pricing must be submitted, indicating cost per learner per year and all cost components. Failure to complete WCBD 3.2 or provide detailed cost breakdown results in disqualification.

Pricing must be inclusive of VAT (where bidder is VAT registered). Bidders must complete Pricing Schedule (WCBD 3.2) in full and submit a detailed cost breakdown supporting the pricing, indicating cost per learner per year and all cost components. Failure to complete WCBD 3.2 or provide detailed cost breakdown results in disqualification. Payment will be made within 30 days of receipt of invoice, per payment schedule in the SLA. Fees are firm for the contract period. Bidders must demonstrate sufficient financial capacity and sustainability for the full 24-month contract, including evidence of adequate cash flow. Mandatory financial documents: latest audited/independently reviewed financial statements; or letter from registered auditor/accountant; or bank letter confirming financial standing.

Bidders must be registered on the Central Supplier Database (CSD) at closing time. Bidders must comply with all mandatory documents listed in the bid conditions. Any condition with the word 'must' or 'will' is deemed a disqualifying condition. Bidders must not be listed on the National Treasury's Register for Tender Defaulters or Database of Restricted Suppliers. Bidders must complete WCBD 4 (Declaration of Interest) and WCBD 6.1 (Preference Points Claim) if claiming preference points. Bidders must provide valid QCTO accreditation for the specific qualification and SACSSP recognition. Bidders must provide proof of experience and accreditation of facilitators. Bidders must maintain the status quo for the bid period and inform the Department of any changes. The successful bidder must sign a Service Level Agreement (SLA).

The General Conditions of Contract (GCC) as issued by National Treasury apply, but where inconsistent with this bid document, this document takes precedence. Commencement date is 1 November 2026 or as mutually agreed. Contract period is 24 months including planning, implementation, additional support and reporting phases. The successful bidder must enter into a Service Level Agreement (SLA). Penalties may be imposed as per clause 22 of the GCC for failure to deliver within the stipulated period. Payment within 30 days of receipt of invoice per the payment schedule in the SLA. Fees are firm for the contract period. Breach and termination per paragraph 23 of the GCC. Payment does not constitute acceptance of defective services. The successful bidder must maintain the status quo for the bid period and inform the Department of any changes.