Training on interpreting and managing conflicts in the workplace – KZN department of social development (2026/2027)

Closing date: 01 September 2026 at 11:00. Briefing session: Not applicable; service providers must complete an electronic attendance register on MS Teams. No physical site inspection required.

Bidding procedure enquiries: Ms. S.P. Shoba, telephone 082 741 7703, email [email protected]. Technical enquiries: Nonjabulo Sithole, telephone 072 189 8104, email [email protected]. Also contact Nonjabulo Sithole at 060 925 1408 for training-related matters.

Bids must be delivered to the bid box at KZN Department of Social Development, 208 Hoosen Haffejee Street, Pietermaritzburg, 3200, by 11:00 on 01 September 2026. Late bids will not be considered. Bids must be submitted on the official forms provided, not retyped. Each bid must be in a separate sealed envelope marked with the bid number, closing date, and bidder's name and address. No bids by post, fax, or electronic means will be accepted. Bidders must initial every page and sign the bid. Returnable forms include: SBD 1 (Invitation to Bid), SBD 3.3 (Pricing Schedule), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), SBD 7 (Contract Form), Section C (Declaration of CSD Information), Section M (Authority to Sign), and proof of authority (e.g., company resolution).

The 80/20 preference point system applies. Maximum 80 points for price, 20 points for specific goals. Specific goals: Black Equity Ownership (HDP) 10 points, HDP Women Equity Ownership 6 points, Disability Persons (HDP) 4 points. Bidders must submit proof to claim these points. An evaluation grid guides bidders on required attachments and scoring. The department will assess whether all required information is submitted, references of past experience, financial standing, and ability to execute the contract. Joint ventures must submit a certified copy of the joint venture agreement before closing to qualify for preference points.

Provision of training on interpreting and managing conflicts within the workplace for 2026/2027. Duration: 3 working days. Training to be held in Durban, EThekwini District, for 50 people (into 2 groups). Two classes, one facilitator per class. Venue and training date to be provided by the department. Bidders must use the terms of reference to quote accordingly.

Bidders must provide references of past experience and state their experience as a company. The department will consider documented reports of past poor performance. Bidders must provide details of headquarters and regional offices on company letterhead.

Goods and services must conform to the standards in the bidding documents. The department may inspect the supplier's premises and records. Pre-bidding testing is at the bidder's cost. Non-compliant supplies may be rejected and replaced at the supplier's cost.

Pricing schedule (SBD 3.3): Quote for the provision of training for 3 days, 50 people in 2 groups, in Durban. Price must include VAT. Offer must be valid for 120 days from the closing date. Bid prices are firm. Payment will be made within 30 days after receipt of invoice.

Bidders must be registered on the Central Supplier Database (CSD) at the time of closing; failure results in disqualification. Must have a valid tax compliance status (SARS TCS PIN or certificate). Bidders in the service of the state, or with directors/members in the service of the state, are not eligible. B-BBEE status level verification certificate or sworn affidavit (for EMEs/QSEs) required to claim preference points. Foreign suppliers must complete the questionnaire in SBD 1. Joint ventures must submit a certified copy of the joint venture agreement.

Standard GCC provisions apply, including warranty (12 months after delivery or 18 months after shipment), payment within 30 days of invoice, firm prices, no assignment without consent, and penalties for delay calculated at the prime interest rate per day. The department may terminate for default, and the supplier may be restricted from doing business with the public sector for up to 10 years.

The department reserves the right to terminate the agreement if the institution is permanently closed or transferred. Curtailment of service requires at least 2 months' notice. Unsatisfactory performance: the department will warn the contractor by registered mail, allowing a minimum of 14 days to comply, before taking action or recommending cancellation.

The 80/20 preference point system applies. Maximum 80 points for price, 20 points for specific goals. Specific goals: Black Equity Ownership (HDP) 10 points, HDP Women Equity Ownership 6 points, Disability Persons (HDP) 4 points. An evaluation grid guides bidders on attachments required and scoring points per correct attachment.