Office cleaning services for five years at kendal power station (ESKOM)

The tender is for office cleaning services at Kendal Power Station for a five-year period. The quality requirements are classified under Category 2 of specification 240-105658000.

Eskom quality representative for this document:

• Name: Glenda Zulu
• Role: Quality Assurance Officer
• Date on document: 12 November 2025

Returnable forms:

• Form A (Quality Returnable Form, Category 2): must be completed, signed by the tenderer's quality representative, and submitted with the bid to acknowledge and accept Eskom Supplier Quality Requirements (specification 240-105658000) and ISO 9001 standards.

The tenderer must complete and sign Form A to accept Eskom Supplier Quality Requirements (specification 240-105658000) and ISO 9001. No other evaluation criteria or scoring split is stated in the document.

The work falls under Category 2 quality requirements and relates to office cleaning services at Kendal Power Station. No further technical specification detail is provided in this document.

The bidder's quality management system must address ISO 9001 requirements: context of the organisation (clause 4), leadership (5), planning (6), support (7), operation (8), performance evaluation (9), and improvement (10). The bidder must apply the seven quality principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management.

Post-contract award, the bidder must comply with Eskom's quality-related conditions, which include: contract execution, supplier quality performance monitoring, Eskom's rights of access and to information, preservation, quality audits, management of nonconformities, and special processes (all per clause 3.8 of 240-105658000). The bidder must comply with ISO 9001 clauses 4 to 10 and the seven quality management principles.

No specific compliance requirements are stated in this document. The main requirement is signing Form A to accept Eskom's Supplier Quality Requirements and ISO 9001.

The only stated evaluation criterion is that the bidder must complete and sign Form A to accept Eskom Supplier Quality Requirements (240-105658000) and ISO 9001. No scoring split or minimum score is given.

Eskom requires a qualified and accredited cleaning contractor to provide office cleaning services at Kendal Power Station to maintain a clean, hygienic and safe working environment. The objective is to uphold high hygiene and safety standards in line with South African Occupational Health and Safety (OHS) and Eskom's SHEQ rules. The service involves cleaning of all office areas, workshops, ablutions, kitchens, equipment rooms, passages, corridors, lifts, control rooms, gym, stairways, parking areas, carpets, chairs, doors, handrails, windows on all floors, smoking areas, fuel filling station, litter removal, and supply of consumables (toilet paper, hand towels, detergents, refuse bags, etc.). Some areas need 24/7 service. Contractor must provide all necessary equipment, tools, transport (home-work-home and on-site), and include all costs in the price.

Closing date: 12 November 2026

Closing time: Not stated in the document.

No briefing or site visit dates are provided.

No named contacts or submission address are stated in this document.

Returnable documents: The full returnable documents list is not specified in the provided scope-of-work extract.

Submission method: Not stated in this document.

Closing time: Not stated in this extract.

Disqualification risks: Not stated in this extract.

The contractor must be a qualified and accredited cleaning service provider. Compliance with Sectoral Determination 1 for the Contract Cleaning Sector under the Basic Conditions of Employment Act (BCEA) on minimum wage, working hours, and benefits is mandatory. Compliance with the Labour Relations Act and other applicable South African legislation is also required. No specific scoring points, minimum qualifying scores, or preference point system (80/20 or 90/10) are stated in this document.

Scope: Provision of office cleaning services at Kendal Power Station for a five-year period.

Service areas (must be kept clean, including during outages):

• SSB Building (ground and level)
• All units (1-6) top to bottom/all levels
• All toilets and ablution blocks
• All workshops
• Power Electronics building (sweeping paved/hard surfaces and transmission building)
• Stores building (Projects, Commercial, Works Management, Platter shop, Stores, OPMD, EMD, PPD and C&I)
• Auxiliary Services station cleaner offices
• Horticulture building (entire building)
• Transport building including workshop
• Training building (training offices, Simulator building, lecture rooms, surrounding areas, and all Park homes)
• ECAS building (Dining Hall 1 and 2, offices, cooking areas)
• ABB building
• Kopanong hall including all toilets and surrounding area
• Washing all windows on all floors (all buildings)
• Security building / Protective Services
• Induction Centre
• Medical centre and Fire Station
• Coal Stock Yard (Reclaimed 1 and 2, all cabins, coal stacker machine windows, portable toilets)
• Sandblasting workshop (during outages and as required)
• Weighbridge offices including toilets and cabin
• Removing all littering inside, outside and around the station
• Chemical services building at the back of SSB
• Equipment and computer rooms
• Rotek offices
• Ash Dump building (offices, boardrooms, toilets, kitchen, surrounding areas)
• Sewage Plant (offices, kitchen, toilets, surrounding)
• Assistance with moving furniture between offices

Cleaning frequency (standard schedule; may be increased as needed):

• Floors (vinyl or similar): daily sweep and damp mop, daily buff/polish with machine, monthly strip/re-coat/seal/gloss
• Floors (ceramic/granolithic): daily sweep and damp mop, weekly machine scrub
• Carpeting: daily vacuum with portable machines, weekly vacuum with brush machines, 6-monthly shampoo plus steam cleaning (or steam only), monthly sanitise, weekly in heavy traffic areas
• Waste disposal: daily empty and wash ashtrays, daily empty wastepaper baskets, daily remove waste
• Dusting: daily low/high horizontal surfaces, daily laboratory machines, daily personnel benches/cupboards, weekly vertical surfaces/walls/cabinets, monthly venetian blinds, daily telephones, monthly sanitise telephones
• Walls and paintwork: daily dust, weekly remove finger-marks, daily damp wipe wood panelling, weekly damp wipe wood panelling, daily wipe tiled surfaces, monthly wash tiled surfaces
• Glass doors, partitions, windows and metalwork: daily spot clean glass doors/partitions, daily clean main doors, monthly clean exterior and interior window faces, monthly wash all windows, monthly clean frames/mullions, weekly/monthly in traffic areas
• Entrances, foyers, fire escapes: daily clean western entrance, daily sweep and vacuum carpets, 4-monthly foam/steam clean carpets
• Lifts: daily clean interior, weekly clean door tracks
• Stairs and landings: daily maintain treads/risers, daily dust handrails
• Toilets, washrooms, change rooms: daily empty receptacles, daily clean/sanitise bowls/urinals, daily spot clean, daily polish fittings, daily maintain floors, daily replenish toilet paper/towels/soap, weekly good odour maintenance, daily wash shower floors with fungicide, weekly dust exposed pipework, weekly damp wipe exposed pipework
• Miscellaneous: monthly vacuum acoustic screens, weekly damp wipe vinyl furniture, weekly vacuum upholstered furniture, monthly damp wipe/shine desktops, weekly in executive offices, replace sand in smokers trays as necessary, monthly dust exposed light fittings, daily clean direction boards, daily dust air conditioning diffusers, monthly damp wipe diffusers, quarterly dust/wipe overhead pipework, daily clean and empty dustbins

Hygiene services (includes):

• Supply and replenish consumables: sanitary bags, urinary cleaning sundries, hand sanitiser, seat sanitizer, hand soap, air fresheners, toilet paper, paper towels
• Maintain sanitary bins (with sterilising/deodorising chemical); provide mini sanitary bags next to each bin
• Monthly deep cleaning of toilets
• Maintenance of water coolers
• Waste removal of sanitary bins and replacement of bin bags
• Deep cleaning, sanitisation and disinfection as required (on request)
• She-bin emptying frequency: once every two weeks in designated ladies' toilets (SSB, Units 1-6, Power Electronics, Stores, Platter Shop/OPMD/PPD/EMD/C&I, Horticulture, Transport, Training, ECAS, ABB, Kopanong, Induction, Security, Coal Stock Yard, Chemical Services, Ash Dump, Medical Centre, Fire Building)
• Daily stock checks and refills of hand soap, seat sanitizer, air freshener, paper towel, toilet paper, urinary blocks and sanitary bags in all listed areas (Sewage Plant and Auxiliary Services daily refills only; Sandblasting and dispensers as required)

Method requirements:

• Sanitisation and disinfection methods must prevent cross-contamination and comply with Hazard Analysis and Critical Control Point (HACCP) systems and other relevant regulations.
• Preferably biodegradable, non-corrosive, non-flammable, odourless, non-electrostatic chemicals.
• Must clean and sanitise toilets/ablution blocks including removal of uric acid encrustation, scale, fungus and algae from all surfaces.

Service levels:

• Some areas require 24-hour, 7-day service.
• Services may be required at short notice (e.g., VIP visits).
• Contractor must supply all equipment, tools, consumables and materials at own cost, including cover for absent staff.
• Contractor must provide own transport (home-to-work, work-to-home, and on-site transport of tools and employees).
• Contractor must pay employee bonus after 12 months of service.
• All costs (transport, bonuses, overtime, shift workers, consumables, equipment, tools, site establishment) must be included in the price list.

Must never use cleaning products that could harm people or sensitive equipment.

Pricing: All costs related to rendering the service must be included in the price list, including transport, bonuses, overtime, shift workers, consumables, equipment, tools and site establishment. Contract term: Five (5) years. No bid security, guarantees, retention, payment terms or turnover requirements are stated in this document.

Mandatory compliance:

• Sectoral Determination 1 for the Contract Cleaning Sector under the Basic Conditions of Employment Act (BCEA) regarding minimum wage, working hours and benefits.
• Labour Relations Act and other applicable South African legislation.
• South African Occupational Health and Safety (OHS) requirements and Eskom's SHEQ (Safety, Health, Environmental and Quality) rules.

No CSD registration, B-BBEE levels, CIDB grading, or other specific pre-qualification thresholds are stated in this document.

The service must comply with South African Occupational Health and Safety (OHS) and Eskom's SHEQ (Safety, Health, Environmental and Quality) rules. Sanitisation and disinfection methods must prevent cross-contamination and comply with HACCP systems and relevant regulations. Ideally use biodegradable, non-corrosive, non-flammable, odourless and non-electrostatic chemicals. All cleaning products must be suitable for the area and not affect people or sensitive equipment negatively.

The contractor must comply with Sectoral Determination 1 for the Contract Cleaning Sector under the Basic Conditions of Employment Act (BCEA) regarding minimum wage, working hours and other employee benefits.

No additional evaluation criteria are provided beyond the general requirement that the contractor be a qualified and accredited cleaning service provider and comply with applicable legislation.

The tender covers the provision of office cleaning services at Kendal Power Station for a five-year period. The scope includes cleaning of offices, plant areas, and workshops, with associated hygiene services such as handling SHE bins and waste disposal. The contract duration is five years.

Contact: Buyelwa Basholo

Role: Acting Services Support Manager

Other: Authorised by Buyelwa Basholo

Evaluation focuses on compliance with occupational health and safety requirements. Bidders must implement risk controls as per the baseline risk assessment template, covering activities such as cleaning offices, plant and workshops, and hygiene services. No scoring split or preference point system is stated in the provided document.

Scope includes office cleaning services at Kendal Power Station for a period of five (5) years. Cleaning activities cover offices, plant areas, and workshops. Hygiene services include placing and replacing SHE bins, collecting and disposing of SHE bins, and waste disposal. Cleaning must be performed with attention to hazards such as noise, dust (ash and coal), poor illumination, manual handling, wet floors, electricity, hazardous substances, stairs, heat, uneven surfaces, moving vehicles, and emergencies. Contract duration is five years.

Bidders must comply with the OHS Act (including s8(2) duties), GMR, NIHL regulations, SANS standards, General Safety Regulations, ERW, HCSR, PSR, National Waste Management Act, National Health Act, and Road Traffic Act. A baseline risk assessment template must be completed, referencing Occupational Health and Safety Risk assessment procedure 32-520. No specific B-BBEE, CIDB, or CSD thresholds are stated.

Bidders must complete an Occupational Health and Safety Baseline Risk Assessment template, referencing procedure 32-520. The risk assessment must identify activities, hazards, associated risks, consequences, existing controls (preventative and reactive), control owners, and legal/other requirements. Bidders must comply with OHS Act s8(2) and related regulations (GMR, NIHL Reg 3-13, SANS 10083, GSR, ERW, HCSR, PSR). Key hazards for cleaning staff include:

• Noise exposure in plant areas and workshops – use hearing protection, conduct noise surveys, medical surveillance.
• Dust exposure (ash and coal) – use dust suppression, PPE, plant maintenance, communication and training.
• Poor illumination – ensure plant surveys, medical maintenance, PPE, dust suppression.
• Manual handling and incorrect posture – use handling equipment, communication, training, PPE, medical surveillance.
• Wet or slippery floors – use signage, guarding/barriers/rails, PPE, cleaning procedures.
• Electricity (domestic 220V circuits) – conduct safety audits/inspections, use signage, training, PPE.
• Hazardous substances – use MSDS training, PPE, medical surveillance, plant maintenance, communication.
• Stairs – use signage, guarding/barriers/rails, PPE, notices.
• Heat and hot surfaces – use signage, guarding, PPE, general safety.
• Uneven surfaces, gratings, trenches – use guarding/barriers/rails, training, PPE, signage.
• Moving vehicles and machinery – use traffic communication, training, guarding, signage.
• Emergencies (fire, medical) – follow emergency preparedness plan, communication, EPP, SHE specification.

For hygiene services (SHE bins and waste):

• Wear full PPE, wash regularly, routine hepatitis vaccination.
• Wash SHE bins weekly with disinfectant.
• Stack waste boxes properly to prevent falls.
• Use registered waste carrier and licensed disposal facility.
• Ensure correct waste classification and safe on-site storage.
• Comply with National Waste Management Act and National Health Act.

The risk assessment template is dated 15-Aug, authorised by Buyelwa Basholo (Acting Services Support Manager).

Returnable documents:

• Annexure B (Acknowledgement Form for Eskom OHS legal and other requirements): acknowledge understanding of and commitment to comply with Eskom's OHS requirements, and accept penalties for non-compliance. Must be signed by an authorised person (CEO/Director/Managing Director) and witnessed by two witnesses.

Evaluation is based on acknowledged and binding OHS obligations:

• The bid must include the signed Annexure B acknowledgement.
• The bidder must demonstrate a defined process and selection criteria for appointing subcontractors and suppliers.
• Prior notification to Eskom is required before appointing any subcontractor or supplier.
• The bidder must ensure subcontractors and suppliers have adequate resources and competencies.
• The bidder is fully accountable for its subcontractors' and suppliers' compliance with legal and Eskom OHS requirements.
• The bidder must monitor subcontractor/supplier OHS compliance through audits and assessments.
• Non-conformances or non-compliance by any tier of subcontractor or supplier are dealt with directly with the main bidder, subject to performance and penalty processes.
• Eskom may verify the bidder's subcontractor management processes and request testimonials, references, and client contact details of similar past work.

OHS compliance requirements:

• Comply with Eskom Contractor Health and Safety requirements standards 32-136.
• Comply with the OHS specification/requirements provided.
• Comply with the Occupational Health and Safety Act.
• Comply with the Compensation for Occupational Diseases and Illnesses Act.
• After contract award, the bidder must fully align its processes to Eskom's OHS requirements (policies, procedures, standards).
• Penalties will be enforced on the main bidder for any non-conformance with Eskom and/or statutory OHS requirements.
• All employees (contractors/suppliers) must undergo the relevant Eskom induction and the company's own induction.

OHS legal and other requirements:

• Bidders must understand and comply with the listed OHS requirements.
• Applicable documents include: Eskom Contractor Health and Safety requirements standards 32-136, the provided OHS specification/requirements, the Occupational Health and Safety Act, and the Compensation for Occupational Diseases and Illnesses Act.
• After contract award, the bidder must fully align its processes to Eskom's OHS requirements.
• Penalties will be enforced on the main bidder for non-conformance with Eskom and/or statutory OHS requirements.
• All employees (contractors/suppliers) must undergo the relevant Eskom induction and the company's own induction.

Subcontractor and supplier management obligations:

• The main bidder must demonstrate the process and selection criteria applied when appointing subcontractors and suppliers.
• The main bidder must notify Eskom before appointing any subcontractor or supplier for the commencement of work.
• The main bidder must ensure subcontractors and suppliers have adequate resources and competencies.
• The main bidder is accountable for ensuring that its subcontractors and suppliers comply with all applicable legal and Eskom requirements during contract execution.
• The main bidder must monitor subcontractor and supplier OHS compliance through audits and assessments.
• The main bidder must provide grounds for termination of work done by subcontractors or suppliers.
• All non-conformances or non-compliance by subcontractors and suppliers (all tiers) are dealt with directly with the main bidder under performance and penalty processes.
• Eskom reserves the right to verify the above and may request testimonials, references, and client contact details of similar past work.

Eskom's PAYE Questionnaire for Service Contracts, valid for the 2026/2027 tax year, determines whether a contractor is classified as an Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor for tax deduction purposes. It applies to companies, close corporations, trusts, and individual contractors providing services or labour to Eskom group entities.

Closing date as per tender record: 12 November 2026. No other dates are stated in the document.

Group Tax email for returning the completed pack: [email protected]

Returnable documents:

• Completed PAYE Questionnaire (Evaluation Pack A for companies/CCs/Trusts, Evaluation Pack B for individuals), including the signed summary sheet and all applicable appendices/affidavits.
• The completed Pack must be returned to Eskom, with a copy to Group Tax at [email protected].
• All questions must be answered truthfully and all mandatory fields completed.

Disqualification risks:

• Failure to sign any required affidavit or declaration will result in PAYE being withheld from payments.
• Non-residents must sign Appendix 9 and submit the Pack for referral to Eskom Group Tax; no further questions are answered.

The document does not state a scoring or evaluation method for the tender. It is a tax classification questionnaire. Classification outcome determines whether PAYE is withheld:

• Companies/CCs/Trusts: classified as Independent Contractor or Personal Service Provider (PSP) based on the Number of Employees, Connected Person, 80% Income, Place/Control/Supervision and Dominant Impression tests.
• Individuals: classified as Independent or Employee (PSP) based on the Service/People, People, Residence, Number of Employees, Place/Control and Dominant Impression tests.
• A PSP classification results in PAYE withheld at prevailing rates and coded 3601 or 3616 on the IRP5.

The document is the Eskom PAYE Questionnaire for Service Contracts, applicable to all contractors supplying services or labour to Eskom Holdings SOC Ltd and its subsidiaries (Eskom Rotek Industries, Eskom Enterprises, Escap, Eskom Finance Company, Eskom Foundation, Eskom National Transmission Company).

It determines the contractor's tax classification (Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor) for the 2026/2027 tax year.

Pricing schedule not a separate document. The PAYE questionnaire's financial provisions relate to PAYE withholding and IRP30/IRP5 certificates as summarised in financialRequirements.

PAYE withholding consequences:

• If classified as a Personal Service Provider or Dependent Contractor, PAYE will be withheld from all payments at the prevailing tax rate.
• Labour brokers with a valid IRP30 certificate: no PAYE withheld; IT3(a) issued with code 3617.
• Labour brokers without a valid IRP30 certificate: PAYE withheld until the certificate is provided; IRP5 issued with code 3617.
• Failure to sign required affidavits or declarations may also result in PAYE being withheld.

No specific eligibility or compliance requirements are stated beyond tax classification. Bidders must be resident in South Africa or sign Appendix 9 if non-resident. Companies/CCs/Trusts with three or more full-time non-connected employees may qualify as independent contractors. Individuals providing services (not people) must sign Appendix 5. Labour brokers must provide a valid IRP30 certificate.

No scoring or preference point system is stated. The evaluation is the tax classification questionnaire itself, with outcomes as described in evaluationCriteria.

Closing date: 12 November 2026 at 10:00 (reflecting the timezone of the closing date provided in the tender listing).

No briefing, site visit, or clarification deadlines are stated.

Referenced contact for the NEC3 Term Service Contract guidance notes (not an Eskom enquiry contact):

Name: Engineering Contract Strategies

Telephone: 011 803 3008

Fax: 086 5391902

Website: www.ecs.co.za

No Eskom submission address or SCM/technical contacts are provided in the document.

Bidders must complete the Contract Data (C1.2) in full, according to the selected Options. Where a form field appears, data must be typed into the field or completed by hand in ink. The completed document forms part of the contract.

No specific evaluation criteria are stated in this document beyond the requirement to complete the Contract Data and provide a priced contract with a price list and a tendered total price.

Scope: Provision of office cleaning services at Kendal Power Station.

Contract period: Five (5) years.

Contract form: NEC3 Term Service Contract (TSC3), April 2013 edition.

Bidders are required to identify the following in the Contract Data:

• The direct and subcontracted fee percentages.
• Matters to be included in the Risk Register.
• The location of Service Information and the Contractor's plan.
• Key people: name, job, responsibilities, qualifications, and experience for each.
• The location of CVs (including those for further key personnel).
• The price list and the tendered total of the Prices.

Bidders must nominate key people and provide their details in the Contract Data, including name, job, responsibilities, qualifications, and experience. CVs for key people (and any further key personnel) must be attached, and the location of these CVs must be stated in the Contract Data.

Bidders must offer:

• A direct fee percentage.
• A subcontracted fee percentage.
• A priced contract with a price list.
• A tendered total of the Prices (in Rand).

No bid security, guarantees, retention, or payment terms are stated.

No eligibility or compliance requirements (such as CSD, tax status, B-BBEE, CIDB, CIPC) are stated in this document. Bidders must be able to complete the Contract Data and provide the required pricing and personnel information.

Returnable document: Annexure B — Acknowledgement Form for Eskom OHS legal and other requirements (Eskom Identifier 240-77471499 Rev 3), signed by an authorised person (CEO, Director or Managing Director) with two witnesses.

Eskom requires that the bidder fully understands and commits to comply with the OHS requirements listed in Annexure B. Failure to do so may attract penalties. Post-award, the supplier must align its processes to Eskom's OHS policies, procedures and standards.

Bidders must ensure all employees undergo relevant Eskom induction.

Bidders must comply with, but not limited to:

• Eskom contractor Health and Safety requirements standards 32-136
• Provided OHS specification/requirements
• Occupational Health and Safety Act
• Compensation for Occupational Diseases and Illnesses Act

Non-conformance by the supplier or its contractors/suppliers will incur penalties under Eskom and statutory OHS requirements.

The Acknowledgement Form (Annexure B) confirms the bidder's understanding of and compliance with Eskom OHS legal requirements. These include Eskom standard 32-136, the provided OHS specification, the Occupational Health and Safety Act, and the Compensation for Occupational Diseases and Illnesses Act. After contract award, bidders must align their processes to Eskom's OHS policies, procedures and standards. Penalties apply for any non-conformance to Eskom or statutory OHS requirements. All employees must undergo relevant Eskom induction.

The main supplier is accountable for managing its contractors and suppliers, ensuring their compliance with legal and Eskom requirements. This includes:

• Demonstrating to Eskom the process and selection criteria for appointing contractors/suppliers.
• Notifying Eskom before appointing contractors/suppliers for work commencement.
• Ensuring contractors/suppliers have adequate resources and competencies.
• Monitoring contractors/suppliers through audits and assessments for OHS compliance.
• Handling non-conformances directly with contractors/suppliers under performance and penalty processes.
• Providing grounds for termination of work done by contractors/suppliers.
• Eskom may require testimonials/references and client contact details of similar prior work.

The document is a Quality Control Plan (QCP) template for Kendal Power Station. It includes sections for acceptance/pre-approval, with sign-off by the Executor/Contract System Engineer, Technical Support (QC)/Welding, and an Approved Inspection Authority.

Returnable documents:

• Quality Control Plan (QCP) template must be completed, including all acceptance/approval signatures.
• The QCP must be accepted by Quality Assurance and meet ISO 9001 requirements.
• Submit all required forms and documents with the bid.

Evaluation criteria:

• The bidder must comply with Eskom's Quality Control Plan requirements.
• The QCP must be accepted by Quality Assurance and meet ISO 9001 standards.
• No other pre-qualification criteria are stated in the provided document.

Quality Control Plan (QCP) requirements:

• The QCP must be completed and accepted by relevant authorities.
• The QCP must meet ISO 9001 requirements.
• The document is controlled; the user must ensure it aligns with the authorised version on the database.
• The plan includes interventions with points: HOLD, WITNESS, VERIFY, REVIEW, SURVEILLANCE, APPROVAL, VISUAL INSPECTION, DIMENSIONAL.

The Quality Control Plan is a Kendal Power Station form (Revision 06) with Authorisation Date Aug 2025 and Review Date Aug 2028. It requires acceptance/approval signatures from the Executor/Contract System Engineer, Technical Support (QC)/Welding, and an Approved Inspection Authority. The plan must meet ISO 9001 requirements.

Compliance requirements:

• The QCP must be accepted by Quality Assurance and meet ISO 9001 standards.
• The document is a Kendal Power Station form (Revision 06).

The QCP must be accepted by Quality Assurance and meet ISO 9001 standards. Interventions are marked with points: HOLD, WITNESS, VERIFY, REVIEW, SURVEILLANCE, APPROVAL, VISUAL INSPECTION, DIMENSIONAL.

Eskom OHS Representative (contact details not provided in the source).

Bidders must complete and submit the OHS Tender Evaluation Template (Annexure C 1) with all mandatory returnables. Each item is marked Yes, No, or Not Applicable; failure to provide a required item may result in a 'Not Recommended' evaluation.

OHS evaluation is part of the tender assessment for this high-risk scope. All mandatory OHS returnables in the OHS Tender Evaluation Template must be provided; missing any requirement could lead to a 'Not Recommended' outcome.

Cleaning services only; specific scope details not covered in this OHS template. The Health and Safety Plan must address the OHS risks of the office cleaning scope and align with the health and safety specification.

Bidders must provide CVs and qualifications/certificates demonstrating OHS competency relevant to the scope of work, risks, OHS plan, and applicability.

Mandatory OHS returnables (per the OHS Tender Evaluation Template):

• Signed acknowledgement of Eskom's OHS legal and other requirements (Annexure B).
• Health and Safety Plan addressing project/scope OHS risks, aligned with the health and safety specification.
• Detailed OHS costing broken down, not a lump sum, based on the overall scope of work.
• Baseline OHS Risk Assessment (BRA) with the methodology used.
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by CEO, compliant with OHS Act Section 7.
• OHS competency evidence: CVs and qualifications/certificates of key personnel.

The document is the Eskom eTendering System Suppliers Help Manual. It explains that the eTendering system replaces physical submission of tender documents. Suppliers must register, verify their email, and log in with an OTP sent to their cellphone and email. They can then select the tender reference number, upload documents, and finalise the submission. The system is accessible via the Tender Bulletin public website or directly at https://eTendering.eskom.co.za.

Closing date: as per the tender record, 12 November 2026 at 08:00. No briefing or site visit dates are provided.

For system problems, contact the buyer responsible for the published tender. No named contacts or submission address are given.

Submission method: online via the Eskom eTendering system at https://eTendering.eskom.co.za. Bidders must register on the system and verify their email address before submitting. Upload each document under the correct category (Technical, Commercial, Finance). File size per document cannot exceed 50MB; total of all uploads cannot exceed 900MB. Click “Finalize Submission” to complete the bid; a confirmation email with the submission ID is sent. Keep this email for future enquiries.

Returnable documents: none specified in the provided material.

No evaluation criteria, scoring split, or minimum qualifying scores are stated in the provided document. Bidders must have a CSD number to access the eTendering system and meet any selection criteria set by the buyer.

The scope is the provision of office cleaning services for five years at Kendal Power Station. No quantities, locations, service levels, or standards are detailed in the source document.

No pricing format, bid security, bonds, guarantees, retention, or payment terms are stated.

Access to the Eskom eTendering system requires a Central Supplier Database (CSD) number. No other compliance requirements are stated.

The document is an environmental evaluation checklist for contractors providing cleaning services at Kendal Power Station. It assesses whether a contractor has submitted the required environmental documentation before work commences.

No submission details (method, address, closing time) are provided in this document.

Pass/fail environmental evaluation based on an 11-item checklist. A contractor complies if the score is 80% or above; any score of 79% or below means non-compliance. All required documents must be submitted before contract award.

Provision of office cleaning services on an as-and-when-required basis for five (5) years at Kendal Power Station.

Environmental (non-negotiable for contract award):

• Environmental Policy: submitted, aligned with ISO 14001:2015, and signed.
• Site-specific Environmental Management Plan (EMP): includes aspects/impacts and mitigations, signed.
• Site Environmental Representative appointment letter: signed.
• Site-specific Spillage Management Plan: covers oil, chemical, ash and coal spills, response procedures, signed.
• Aspect and impact register: identification, rating and controls for scope-related aspects.
• Hazardous Substances Register: complete, with Safety Data Sheet (SDS) references.
• Safety Data Sheets: up-to-date and accessible for all substances.
• Permits and licenses: certified copies relevant to scope.
• Site-specific Waste Management Plan: covers identification, handling, disposal, compliance and resources; signed.
• Training and competency records: training matrix covering mandatory EMS awareness, competency records for environmental work.
• Legal and regulatory compliance register: applicable environmental laws, compliance measures.

All environmental documents must be submitted before contract award.

Mandatory environmental documents for the bidder:

• Environmental Policy (ISO 14001:2015 aligned, signed)
• Site-specific Environmental Management Plan (aspects, impacts, mitigations, signed)
• Site Environmental Representative appointment letter (signed)
• Site-specific Spillage Management Plan (oil, chemical, ash, coal spills with response procedures, signed)
• Aspect and impact register
• Hazardous Substances Register with SDS references
• Up-to-date and accessible Safety Data Sheets
• Certified permits and licenses relevant to scope
• Site-specific Waste Management Plan (identification, handling, disposal, compliance, resources, signed)
• Training and competency records (mandatory EMS awareness, competency for environmental work)
• Legal and regulatory compliance register

Scoring: compliant at 80% and above; non-compliant at 79% and below. All documents must be submitted before contract award.

A pass/fail environmental compliance evaluation uses an 11-item checklist. Compliance requires a score of 80% or above; below 80% is non-compliant. All required documents must be submitted before contract award.

Closing date: 27 January 2025

Bidders must register on Eskom's E-Tendering solution and acknowledge, via the E-Tendering Training Acknowledgement Form, that they have undergone self-training (via the Noddy Guide, video, or clarification meeting) and can operate the system.

• The fully completed and signed acknowledgement form is a mandatory returnable, to be submitted within the prescribed period. Failure to submit it will render the bidder non-responsive and lead to disqualification.
• Submission channel: online via the E-Tendering solution.

The E-Tendering Training Acknowledgement Form is a mandatory returnable document. Bids that do not include it or do not submit it within the prescribed period will be disqualified as non-responsive.

No specific compliance requirements are stated beyond the mandatory E-Tendering Training Acknowledgement Form.

The tender is for the provision of office cleaning services at Kendal Power Station, with a contract period of five years. The document provided focuses on the quality returnables required for bidders, specifically Category 2 quality deliverables.

Evaluation is based on quality returnables (Category 2). Bidders must satisfy all applicable sections A–E. Each item is scored 1 point if provided; indicator = 1 means the deliverable must be submitted and will be evaluated.

Section A – Quality Management System (QMS) – max 7 points

• Option 1: Valid ISO 9001 certificate from an accredited body, OR
• Option 2: Objective evidence of a documented QMS compliant with ISO 9001 (if Option 2, all items A.1–A.7 must be provided):
• A.1: QMS Manual or document defining the QMS and its scope.
• A.2: Quality Policy approved by top management.
• A.3: Quality Objectives approved by top management.
• A.4: Documented information for control of documented information (ISO 9001:2015 clause 7.5).
• A.5: Documented information for control of nonconforming outputs (clause 8.7).
• A.6: Documented information for nonconformity and corrective action (clause 10.2).
• A.7: Documented information for internal audit (clause 9.2).

Section B – Evidence of QMS in operation – max 4 points

• B.1: Organization chart and responsibility matrix that includes the quality management function/role (clause 5.3).
• B.2: Documented information for control of externally provided processes, products and services, including criteria for evaluation, selection, monitoring of performance and re-evaluation of external providers (clause 8.4).
• B.3: Latest internal management system audit report, including objective, scope, criteria and outcomes, with nonconformity and corrective action reports (clause 9.2).
• B.4: Latest certification management system audit report (not older than 12 months) with nonconformity and corrective action reports.
• B.5: Records of management review meetings (minutes, attendance registers).

Section C – Contract Quality Plan – 1 point

• Draft Contract Quality Plan specific to the scope of work (per ISO 10005).

Section D – Quality Control Plan – 1 point

• Draft or example of an Inspection and Test Plan (ITP) or Quality Control Plan (QCP) for similar or previous work.

Section E – User-defined requirements – 1 point

• Form A completed and signed.

Maximum total score for Category 2 quality deliverables: 14 points.

Provision of office cleaning services at Kendal Power Station, Mpumalanga, for a period of five (5) years.

The evaluation covers five sections of quality deliverables: Section A (QMS requirements, max 7 points), Section B (evidence of QMS in operation, max 4 points), Section C (Contract Quality Plan, 1 point), Section D (Quality Control Plan, 1 point), and Section E (Form A, 1 point). Each item is scored 1 if provided. The maximum total for Category 2 is 14 points.

The source document is an Eskom internal OHS management standard, not the tender; no briefing session, site visit, clarification meeting dates, or closing deadlines are stated in this document.

Returnable documents: OHS tender returnables must be submitted with the bid, including the completed health and safety plan, Annexure B (Acknowledgement form for OHS legal and other requirements), the project baseline risk assessment (BRA), and the applicable OHS tender evaluation template (Annexure C1–C5 as relevant to risk category and construction work).

• Only shortlisted suppliers that pass mandatory and functionality thresholds (including the OHS functionality threshold of 70%) are evaluated on OHS.
• The procurement practitioner will request outstanding OHS documents only once, with a deadline not exceeding seven working days. Suppliers who do not submit within the specified time are regarded as non-responsive.
• Eskom approval of the OHS file is required before any work commences; no work may start before the OHS file has been accepted by the allocated OHS professional.

Evaluation of bidders follows a phased approach:

• Stage 1 - Mandatory and functionality evaluation: Bidders must pass mandatory criteria and meet the OHS functionality threshold of 70% (as per Appendix A).
• Stage 2 - OHS evaluation: Only shortlisted suppliers that passed mandatory and functionality thresholds are evaluated on OHS. An initial tender evaluation report is compiled highlighting compliance gaps.
• The procurement practitioner requests outstanding documents once, within a period not exceeding seven working days.
• After re-evaluation, a final OHS evaluation report is issued. Gaps are addressed with the preferred supplier at the negotiation meeting as part of contract conditions.
• OHS documents will be evaluated at most twice during tender evaluation. Further evaluations require approval from the relevant OHS senior manager.
• OHS evaluation criteria are scope-specific and provided in the tender enquiry via Annexure C1–C5 templates.

Scope: This document sets the minimum OHS criteria for managing supplier/contractor OHS compliance and conformity for all work performed for or on behalf of Eskom, covering the full contract life cycle from initiation to post-contract review.

• Applies to all Eskom Holdings SOC Ltd divisions, subsidiaries and entities where Eskom has controlling interest.
• OHS requirements apply during: project initiation, briefing, concept and feasibility, design development, tender enquiry, evaluation, contract award, supplier registration on Eskom vendor database, site mobilisation/access, contract execution monitoring, contract completion and closeout, and post-contract review.
• Bidders must comply with the Occupational Health and Safety Act and its regulations; for construction work, comply with Construction Regulations 2014.
• International contractors must comply with Eskom OHS requirements and applicable South African legislation; OHS documents must be in English.
• OHS specification and baseline risk assessment (BRA) are issued with the enquiry; the bidder must respond with a health and safety plan.
• Health and safety specification must be signed by both the OHS professional and the contract custodian before issue.
• Bidders may be expected to conduct a site visit of the work area before tendering, under Eskom supervision.
• OHS must be a standard item on the clarification meeting agenda.

Competent person definition: a person with the required training, knowledge, experience, and, where applicable, qualification relevant to perform the work, and familiar with the OHS Act and applicable regulations. Construction health and safety agents (CHSA) must be registered with SACPCMP. No specific years of experience or key personnel requirements are stated in this document.

OHS performance monitoring and quality management:

• Eskom conducts risk-based inspections, audits, and blitz inspections throughout contract execution.
• Contractors performing construction work are audited per legal requirements; non-construction audit frequency is risk-based.
• Supplier non-conformances on contractual OHS obligations are recorded and submitted to Procurement for future reference.
• After contract completion, the OHS file is handed over to the contract custodian and retained for a minimum of 40 years.
• Post-contract review evaluates supplier OHS performance using OHS KPIs (Annexure D as guideline).

The document requires that OHS costing is included in the bill of quantities or pricing schedule. No specific amounts or percentages (bonds, guarantees, retention) are stated in this document.

Compliance obligations for bidders:

• Must be registered on the Eskom vendor database (supplier registration phase).
• Must provide valid and authentic OHS documentation for assessment.
• Must comply with OHS legislation (Occupational Health and Safety Act) and Eskom OHS requirements at all times when conducting work for or on behalf of Eskom.
• For construction work: comply with Construction Regulations 2014; may require a construction work permit from the Department of Employment and Labour (DEL); a minimum of 30 days must be allocated for permit processing before work commences.
• Must sign a 37(2) agreement (COID) when signing the contract, indemnifying Eskom from contractor's acts or omissions.
• Employee insurance certificate (COIDA compliance) written in English must be submitted for registration purposes.
• Must comply with site-specific OHS requirements; approval at one Eskom site does not authorise work at another site.
• OHS documentation to be published in tender enquiry includes: scope-specific OHS specification, BRA, Annexure B, 32-136 Contractor Health and Safety Requirements, OHS tender evaluation criteria, and applicable Eskom procedures (e.g. 32-418 for working at heights).
• Returnable templates: Annexure A (risk category), Annexure B (acknowledgement form), Annexure C1–C5 (OHS tender evaluation templates), Annexure D (contract OHS performance evaluation), Annexure E (OHS procurement process checklist), and the 37(2) agreement.

Health and safety requirements are central to this standard. Key obligations for bidders:

• Comply with OHS legislation and Eskom OHS requirements at all times.
• Prepare and submit a health and safety plan in response to the health and safety specification.
• The plan must be approved internally before submission to Eskom.
• OHS file must be evaluated and accepted before site mobilisation; no work before acceptance.
• Contractor employees must undergo risk-based induction before work.
• Eskom may stop unsafe work; conditions for work stoppage include serious incidents or unsafe behaviour.
• Site-specific OHS requirements vary; each site requires its own approval.
• Health and safety non-negotiable rules: OHS file evaluated before site mobilisation; OHS requirements enforceable after contract award; time frames for post-award OHS actions negotiated.

The document references environmental legislation (NEMA, Waste Act, Water Act, Air Quality Act, etc.) as applicable OHS requirements. Environmental issues affecting the site/project must be identified, assessed, controlled, and monitored by environmental professionals. No specific environmental performance targets are stated in this document.

Contractual obligations:

• The contract must state that no work commences before OHS file approval.
• OHS findings/gaps from evaluation must be addressed at negotiation meeting or become conditions of contract.
• For construction work requiring a permit, work commences only after obtaining the construction work permit from DEL.
• For national contracts, after contract signature, the supplier must meet the OHS professional on site within five working days; the site allows 5 to 15 working days for preparation of OHS site requirements.
• The 37(2) agreement (COID) is signed at contract signing, indemnifying Eskom.
• Eskom may terminate the contract if the supplier builds up a history of poor OHS compliance; termination can run concurrently with referral to the supplier review committee.
• All avenues to assist the supplier should be exhausted before referring to the review committee.

After contract award, the OHS plan must be signed and initialled on each page by Eskom OHS professional, project manager, and the supplier/contractor representative. Contractor employees must undergo risk-based induction before starting work; Eskom will also induct contractor employees. The health and safety file is evaluated before site mobilisation; if the supplier does not meet minimum OHS requirements, a second chance is given within seven working days. No work commences before the OHS file is accepted. Eskom conducts risk-based inspections, audits, and blitz inspections to monitor compliance. Non-conformances are dealt with through approved Eskom contractor management processes (e.g., supplier reconsideration review committee). Eskom may stop unsafe work. For contract completion, a final OHS demobilisation inspection occurs a month before contract end; the OHS file is handed over to the contract custodian 10 days before contract ceases and retained for a minimum of 40 years.

No tender-specific dates are provided in the document. The only date is the effective date of the declaration form (01 February 2015).

No contact information is provided in the document.

Returnable documents:

• Supplier Declaration of Interest (Eskom form 240-59385360 Rev 3): must be completed, signed under oath, and submitted with the bid. It declares any conflict of interest involving Eskom employees or directors, close family or associate relationships, and business courtesies exchanged in the last 12 months.
• Eskom reserves the right to take action if the declaration is found to be false.
• The declaration form must be submitted as part of the tender pack.
• Submission method and address: not stated in the provided document.

Evaluation criteria are not stated in the supplied document. The only evaluation-related content is the requirement to submit the Supplier Declaration of Interest.

• The declaration includes disclosure of any Eskom employees or directors holding an interest in the bidder, any close family or associate relationships with Eskom personnel involved in the procurement, and any business courtesies exchanged in the last 12 months.
• The declaration also requires disclosure of any other services the bidder provides to Eskom business units, divisions, subsidiaries, suppliers of primary energy or strategic commodities, and key industrial customers.
• No scoring or preference point system is mentioned.

No technical specifications for the office cleaning services are provided in this document. The document only contains the Supplier Declaration of Interest form.

No financial requirements are stated.

Compliance requirements are limited to completing and submitting the Supplier Declaration of Interest form (Eskom form 240-59385360 Rev 3). This requires disclosure of:

• Any Eskom employee or director that holds an interest in the bidder.
• Any close family or associate relationship with an Eskom employee or director participating in the procurement.
• Any business courtesies given to or received from an Eskom employee or director in the last 12 months.
• If the bidder is a consultant, particulars of other services rendered to Eskom entities and key stakeholders.

The declaration must be signed under oath. False information may result in action by Eskom.

The provision of office cleaning services for a period of five years at Kendal Power Station.

Closing date and time: 12 November 2026 at 08:00.

The tender must be submitted as a sealed bid with all completed and signed pricing schedules. The pricing data forms (C2.1 Pricing assumptions, C2.2 Price List) must be completed and signed. Bidders must clearly indicate whether prices are fixed for the full contract period or subject to escalation. Submission method: physical delivery to Eskom Kendal Power Station. Closing time is 08:00 on 12 November 2026.

No specific evaluation criteria are stated in the provided document. The contract is based on the NEC3 Term Service Contract (TSC3) Option A (priced contract).

Provision of office cleaning services at Kendal Power Station for a period of five (5) years, including sanitisation, refuse collection, and health and safety provisions. Three price lists must be completed: Price List 1 (hygiene services), Price List 2 (resources), and Price List 3 (preliminaries and general).

Complete Price List 1 (hygiene services) with items: consumables and chemicals (monthly, for 60 months), collection/transport/disposal of sanitary waste (monthly, 60 months), deep cleaning/sanitisation/disinfecting (monthly, 60 months), and health and safety including PPE (yearly, 5 years). Complete Price List 2 (resources) with estimated hours for supervisors, cleaners, health and safety officer, and transport for workers. Complete Price List 3 (preliminaries and general) with health and safety file (once off), yearly medicals (44), and yearly fingerprint security clearance (44). Prices are exclusive of VAT and CPA, but inclusive of all costs.

Prices must be quoted exclusive of VAT and CPA, but inclusive of all costs related to the work. Option A is a priced contract: items are either lump sums or quantity times rate. No adjustment to lump sum prices if quantities change; only compensation events can change prices. Provision for escalation: Year 1 prices are fixed at 15%; Years 2-5, 85% of prices escalate per indices, with base date October 2026.

Health and safety requirements: provision of PPE (hard hats, overalls, safety boots, hearing protection, goggles, gumboots, etc.) for 44 workers; health and safety file; yearly medicals for 44 staff; fingerprint security clearance for 44 staff; COVID-19 requirements. Prices for health and safety must be entered in Price List 1, Item 4.

The tender requires health and safety provisions for a workforce of 44 staff, including provision of PPE (safety training, hard hats with chin straps, overalls, safety boots, hearing protection, disposable overalls, safety goggles, gumboots, dust masks FFP2/FFP3, rain suits, winter jackets, special cotton underwear for RPs), a first aid box, COVID-19 requirements, and a health and safety file. Yearly medicals and fingerprint security clearances for 44 staff are required. Health and safety items are priced for five years, with a breakdown issued twice a year.

The procurement is for the provision of office cleaning services at Kendal Power Station, for a period of five (5) years. The document provided is a non-disclosure agreement template; no further scope details are included.

No specific contact information is provided in the document. Eskom's registered office is at Megawatt Park, Maxwell Drive, Sunninghill Ext 3, Sandton, with postal address P O Box 1091, Johannesburg, 2000, South Africa. The tender reference is E3627GXMPKENR.

Returnable documents: no specific returnable forms are stated, apart from completing and signing the Non-Disclosure Agreement (NDA) as a precondition to receiving confidential information; the NDA must be signed by a duly authorised representative of the bidder, witnessed, and returned as part of the process.

Bidders must be legally incorporated entities able to enter into a binding agreement. They must sign the Non-Disclosure Agreement (NDA) as a precondition to receiving confidential information. No other eligibility criteria (e.g., CSD registration, B-BBEE level, CIDB grading) are stated in the provided document.

The tender is for the provision of office cleaning services at Kendal Power Station, for a period of five (5) years. The document provided is a non-disclosure agreement template; no detailed technical specifications, quantities, or service levels are stated.

Bidders must be legally incorporated entities able to enter into a binding agreement. They must complete and sign the Non-Disclosure Agreement (NDA) as a precondition to receiving any confidential information. No other compliance requirements (e.g., tax clearance, B-BBEE particulars, CIDB grading) are stated in the provided document.

The provided document is a Non-Disclosure Agreement (NDA) template. Key obligations for the receiving party (the bidder) include:

• Confidential information must be kept secret and used only for the project (bidding process); any other use requires written consent.
• The bidder may share confidential information only with its employees, agents, advisers, etc., on a need-to-know basis, and must ensure those representatives comply with the same confidentiality obligations.
• The bidder must protect confidential information with at least the same standard of care it applies to its own confidential information, and no less than a reasonable standard.
• On request, the bidder must return or destroy all confidential information within 7 business days, and confirm in writing that it has been destroyed.
• Excluded from confidentiality are information that is public, already known, independently developed, required by law to be disclosed, or received from a third party without breach.
• The NDA remains binding for 3 years after the end of the relationship between the parties.
• No business relationship is formed by signing the NDA; a separate written agreement would be needed.
• Breach of the NDA can lead to legal remedies including urgent proceedings and damages.
• The NDA is governed by South African law.
• Neither party may assign rights without written consent, except Eskom may transfer to its subsidiaries or divisions.
• No publicity regarding the agreement without written consent.

The contract covers the provision of office cleaning services at Kendal Power Station for five years. The contract structure includes Part C1 (Agreements & Contract Data), Part C2 (Pricing Data), and Part C3 (Scope of Work).

The contract is for the provision of office cleaning services at Kendal Power Station for a period of five (5) years. The scope of work is detailed in Part C3 of the contract, with pricing in Part C2 and agreements and contract data in Part C1.

Pricing details are to be provided in Part C2 of the contract. No rates or bill of quantities have been specified in the available document.

Pricing data is required in Part C2 of the contract. No specific amounts, guarantees, or bonds are stated.

Eskom requires office cleaning and hygiene services at Kendal Power Station for five years. Scope covers all buildings, floors, toilets, workshops, offices, and surrounding areas, including cleaning, sanitisation, waste removal, and supply of consumables. Some areas require 24/7 servicing. Contractor must provide all equipment, consumables, transport, and staff.

Submission method: as per the tender invitation.

Closing time: 08:00 on 12 November 2026.

Returnable forms and documents:

• SBD 1: bidder and contact details, signed as the offer cover page.
• SBD 4 (Declaration of Interest): discloses whether any director or shareholder is employed by the state or connected to anyone at Eskom.
• SBD 6.1 (Preference Points Claim): claims B-BBEE points under the PPPFA 80/20 or 90/10 system.
• SBD 6.2 (Declaration for Local Production and Content): declares local content percentages.
• SBD 7.1/7.2 (Contract Form): signed contract form.
• SBD 8 (Declaration of Bidder's Past Supply Chain Management Practices): discloses past SCM practices.
• SBD 9 (Certificate of Independent Bid Determination): certifies no collusion and independent pricing.
• Authority to Sign / Board Resolution: authorises the signatory to bind the bidder.
• Proof of CSD registration and a valid tax clearance.
• Valid B-BBEE certificate or sworn affidavit.
• Proof of ownership/shareholding (preferably CIPC documentation) with shareholding breakdown.
• Certified ID copies of shareholders.
• Proof of disability (where applicable).
• For consortia/JVs: consolidated B-BBEE certificate.
• SDL&I Implementation Schedule: to be completed and returned to the SDL&I representative 28 days after contract award.
• B-BBEE Improvement or Retention Plan: to be submitted within 30 days of contract signing.
• Subcontracting plan: minimum 15% of contract value to designated groups.
• Job creation proposals (type and number of jobs).
• Local procurement content proposal table.

No work may commence without a task order/purchase order.

Evaluation split: maximum 10 points for specific goals (SDL&I) added to points for price.

Preferred scoring systems: 80/20 or 90/10, with B-BBEE status level points as follows:

• Level 1: 20 points (80/20), 10 points (90/10)
• Level 2: 18 points (80/20), 9 points (90/10)
• Level 3: 14 points (80/20), 6 points (90/10)
• Level 4: 12 points (80/20), 5 points (90/10)
• Level 5: 8 points (80/20), 4 points (90/10)
• Level 6: 6 points (80/20), 3 points (90/10)
• Level 7: 4 points (80/20), 2 points (90/10)
• Level 8: 2 points (80/20), 1 point (90/10)
• Non-compliant: 0 points

Tenderers failing to provide B-BBEE documentation will not be disqualified, but:

• May only score points out of 90 for price (in 90/10 system).
• Score 0 out of 10 for specific goals.

SDL&I objectives (submitted but not meeting Eskom targets) do not form part of scoring, but commitments become contractual obligations.

Scope: Provision of office cleaning and hygiene services at Kendal Power Station for five (5) years.

Areas to be cleaned include:

• SSB Building (Ground and Level 1)
• All Units 1-6 (all levels)
• All toilets and ablution blocks
• All workshops (including sandblasting workshop during outages)
• Power Electronics building (including paved areas and transmission building)
• Stores Building (Projects, Commercial, Works Management, Platter shop, Stores, OPMD, EMD, PPD, C&I)
• Every office at Auxiliary Services (station cleaner)
• Horticulture Building (whole building)
• Transport building (including workshop)
• Training Building (all offices, Simulator building, lecture rooms, surrounding areas, all park homes)
• ECAS building (Dining Halls 1 and 2, office and cooking areas)
• ABB Building
• Kopanong Hall (including toilets and surroundings)
• Security Building / Protective Services
• Induction Centre
• Medical Centre and Fire Station
• Coal Stock Yard (Reclaimed 1 and 2, all cabins, coal stacker machine windows, portable toilets)
• Weighbridge offices (including toilets and cabin)
• Chemical services building
• Equipment and computer rooms
• Rotek Offices
• Ash Dump building (offices, boardrooms, toilets, kitchen, surroundings)
• Sewage Plant (offices, kitchen, toilets, surroundings)
• Windows on all floors of all buildings
• All litter removal inside, outside and around the station

Tasks include: sweeping, mopping, buffing, polishing, vacuuming, carpet shampoo/steam cleaning, dusting, odour control, emptying bins, cleaning ashtrays, waste removal, wiping, sanitising toilets and washrooms.

Cleaning frequencies:

• Floors vinyl/ceramic: daily sweep, damp mop, buff/polish; monthly strip and re-coat; weekly machine scrub.
• Carpeting: daily vacuum; weekly vacuum with brush; 6-monthly shampoo/steam cleaning; monthly heavy-traffic areas; spot clean as required.
• Waste disposal: daily emptying and washing of ashtrays, wastepaper baskets.
• Dusting: daily low/high surfaces, daily laboratory machines, daily benches and cupboards; monthly damp mopping; weekly vertical surfaces, walls, cabinets; monthly venetian blinds; daily telephones; monthly telephone sanitising.
• Walls and paintwork: daily dusting; weekly remove marks; daily wood panelling dusting; weekly damp wiping; daily tile wiping; monthly tile washing.
• Glass and metal: daily spot clean glass doors/partitions; daily clean main entrance doors; monthly exterior window cleaning; monthly interior window cleaning; monthly clean frames, mullions.
• Entrances and fire escapes: daily cleaning; daily sweep entrance and vacuum carpets; 4-monthly foam/steam clean carpets.
• Lifts: daily interior cleaning; weekly door tracks; daily maintain lift boards.
• Stairs and landings: daily treads, risers, landings; daily dusting of handrails and balustrades.
• Toilets: daily emptying waste receptacles; daily clean and sanitise bowls, seats, urinals; daily spot clean walls/doors/partitions; daily polish fittings; daily maintain floors; daily stock toilet paper, towels, soap; daily odour control; weekly fungicide wash of shower floors; daily dusting of pipes; weekly damp wiping of pipes.
• Miscellaneous: monthly vacuum acoustic screens; weekly damp wipe vinyl furniture; weekly vacuum cloth upholstery; monthly damp wipe and shine desktops/furniture; weekly executive office desktops; daily clean direction boards; daily dust air conditioning diffusers; monthly damp wipe diffusers; quarterly dust overhead pipework; daily emptying dustbins.

Hygiene services include: deep cleaning, sanitation, disinfecting, supply of consumables (sanitary bags, toilet paper, paper towel, seat sanitizer, air freshener, urinary mats, hand washing liquid, hand sanitizer).

Hygiene scope includes all buildings listed above plus: all toilets at all levels, ablution blocks, sanitary bin maintenance, disposal and replacement.

Consumables to be replenished: sanitary bags, urinary cleaning sundries, hand sanitizers, seat sanitizers, hand soaps, air fresheners, toilet papers, hand towels.

Sanitary bins must contain sterilising/deodorising chemical; mini sanitary bags provided next to each bin.

Deep cleaning/sanitisation/disinfection: apply HACCP-compliant methods, preferable biodegradable, non-corrosive, non-flammable, odourless chemicals. Include treatment for toilets, urinals, wash basins, sinks, showers – remove uric acid encrustation, scale, fungus.

Frequency of hygiene services: empty sanitary bins in ladies' toilets every 2 weeks; daily check and refill stock (hand soap, seat sanitizer, air freshener, paper towel, toilet paper, urinary blocks, sanitary bags); deep cleaning as when required with option of repeat once every 3 months.

Some areas require 24/7 servicing (e.g. ablution blocks, medical centre, control rooms).

Contractor must provide all equipment, tools, consumables, transport (home-work-home including on-site transportation), and cover all costs (e.g. bonuses, overtime, shift workers).

Contractor must pay employees' bonus after completion of 12 months of service.

Contractor must comply with Sectoral Determination 1 for the Contract Cleaning Sector (BCEA) regarding minimum wage, working hours and other benefits.

Contractor must provide own PPE and uniforms with supplier name.

No employee transported in open vehicles or back of canopied vehicles without proper seating and safety belts.

Machinery and equipment minimum requirements (all with HEPA filters): commercial vacuum, industrial vacuum, high pressure cleaner, single disk machines, carpet cleaner, sweeper, scrubber, mopping trolleys, mops, rags, brushes, brooms, feather dusters.

Vacuum cleaner minimum features: 1000 watt, 17-litre capacity, 2m hose, 4m power cable.

Contractor to maintain site office at allocated area; must maintain contract documents and submit monthly plan to Contract Manager.

Monthly meetings at Kendal Power Station: progress/feedback, overall contract progress, risk management, SHEQ.

Contractor must provide organogram of staff; revised quarterly; employer may audit.

All staff must be trustworthy, no criminal records, approved by Service Manager before site entry.

All new staff to be appointed in writing, inducted, and replacements of same discipline.

Personnel must hold photo permits (if on site longer than 2 months) from Protective Services; temporary permits otherwise.

Personnel list to Protective Services 24 hours before entry.

Lost permits: R200,00 per lost permit charged to Contractor.

Visitors require application forms approved one day before visit.

No unauthorised vehicles; contract vehicle permit disks required.

Parking inside buildings prohibited except for loading/offloading.

No recruiting of labour on premises.

Speed limit 40 km/h on site.

Fire: no tampering; keep escape routes clear; report fire to Electrical Operating Desk at 6795/6/7.

Accidents: report immediately; flash report within 24 hours; comply with OHS Act and COIDA; Eskom incident procedure 32-95.

Health and safety induction for all personnel, valid one year; SHEQ induction provided by Eskom.

Contractor must submit health and safety file for evaluation/approval by Safety Risk Department before access.

Contractor must ensure subcontractors have accepted health and safety files.

No work before health and safety plan approved (approval may take 2-3 days).

Machinery, vehicles, equipment must comply with OHS Act.

Contractor to maintain up-to-date records of defined cost for 5 years after contract completion.

Insurance: Employer's insurance policy per clause 86.1 TSC.

Contractor to provide working procedures for each activity at least 2 weeks prior.

At least one person certified competent to inspect scaffolding (certificates after award).

Contractor to provide quality program with tender in accordance with ISO 9002.

Comply with QM-58 quality requirements.

Environmental: comply with ISO 14001:2015, Kendal Waste Management Procedure (*1024102), provide environmental file approved by Environmental department, use Kendal Environmental site inspection checklist (*1020229), report non-conformances, no water drained into clean water dams/storm water drains.

End-of-service: provide Safety File and all outstanding documents to Service Manager.

Employer provides: water, electricity, sanitary services.

Contractor provides: all other facilities (transport, H&S equipment, accommodation at own cost, tools, consumables, machinery, office equipment, telephones, project meetings attendance compulsory, radios approved by Service Manager).

Contractor must maintain site office and up-to-date contract documents available to Employer.

Comply with quality requirements in QM-58.

Provide quality program per ISO 9002 with tender.

Contractor responsible for quality inspections and rectifying defects.

End-of-job documentation with signed acceptance forms.

Employer may request samples for testing/inspection.

Eskom reserves right to remove personnel or request corrective action.

Price schedule must separate local and imported components. Local procurement content = total spending minus imported component. All costs (transport, bonuses, overtime, shift workers, consumables, equipment, tools, site establishment) to be included in price list. Payment per Service Manager's payment certificate; tax invoice within one week.

Pricing: All costs for rendering the services must be included in the price list, e.g. transport, bonuses, overtime, shift workers, consumables, equipment, tools, site establishment.

Invoicing: Contractor submits tax invoice equal to amount in Service Manager's payment certificate (per core clause 51.1) within one week of receiving certificate.

Invoice must be addressed to:

Eskom Holdings SOC Ltd

Kendal Power Station

Privat Bag X7272

Emalahleni

1035

Invoice to include: contract number and title, VAT registration numbers (Employer's VAT no. 4740101508), description of service per price list, total excluding VAT, VAT, and amount including VAT.

Payment terms: as per payment certificate from Service Manager.

Local procurement content: tenderer must separate local and imported components per Price Schedule. Local procurement content = total spending minus imported.

SDL&I penalties and security:

• Penalty of 2.5% of invoice amount for failure to meet SDL&I obligations.
• Penalty of 2.5% of contract value for failure to meet SDL&I obligations.
• Eskom retains 2.5% of every invoice (excluding VAT) as security for SDL&I obligations.
• Retained amounts released upon receipt of SDL&I progress reports, fulfilment of obligations, and submission of approved compliance report by SDL&I Department.

Lost permit fee: R200,00 per lost permit.

Bonus payment to staff after 12 months: cost to be included in price.

Registration and tax:

• CSD registration required.
• Valid tax clearance required.

B-bbee:

• Preference points awarded based on B-BBEE status level (see evaluation criteria table).
• Required evidence: valid B-BBEE certificate issued by SANAS accredited verification agency, or sworn affidavit, or CIPC affidavit.
• Proof of ownership/shareholding (preferably CIPC), with shareholding breakdown.
• Certified ID copies of shareholders.
• Proof of disability where applicable.
• For trusts/consortia/JVs: consolidated B-BBEE status level verification certificate.
• Entities with annual total revenue ≤ R10 million (EME) may submit sworn affidavit.
• Entities with annual total revenue ≤ R50 million (QSE) must comply with all QSE scorecard elements relevant to sector, unless at least 51% black-owned, in which case sworn affidavit may be submitted.
• Entities with annual total revenue above R50 million must submit a valid B-BBEE certificate.
• B-BBEE certificate or sworn affidavit is a condition for contract award.
• B-BBEE Recognition Level must be maintained or improved for contract duration.

Transformation (SDL&I):

• B-BBEE Improvement or Retention Plan to be submitted within 30 days of contract signing.
• Bidders with status Level 1: maintain; Levels 2-3: maintain or improve.
• Level 4 at award: must reach Level 3 by end of Year 1, then one level higher per year.
• Levels 5-8 or non-compliant at award: must reach Level 4 by end of Year 1, then at least one level higher each year from Year 2.

Subcontracting:

• Minimum 15% of contract value to designated groups: EME or QSE 51% owned by black people living in rural/underdeveloped areas or townships.
• Potential subcontracting areas: transport, site establishment, consumables, supply of equipment/tools, any related scope.

Employment:

• Compliance with Sectoral Determination 1 for Contract Cleaning Sector (BCEA) on minimum wage, hours, benefits.
• Compliance with Labour Relations Act.
• Staff must have no criminal records and be trustworthy.
• Staff must be approved by Service Manager before site entry.
• New staff to be appointed in writing and inducted.

Security:

• Compliance with Kendal Power Station security arrangements.
• Photo permit required for site access (if on site >2 months); temporary permits otherwise.
• Personnel list to Protective Services 24 hours prior.
• Lost permits fee R200.

Health and safety:

• Compliance with OHS Act and all regulations; Kendal safety policy and SHE requirements.
• Health and Safety File to be submitted and approved before work commences.
• Compliance with Construction Regulations (notification to Department of Labour) as applicable.
• All personnel to undergo SHEQ induction (valid 1 year).
• PPE and uniforms supplied.
• Medical fitness certificates valid for 1 year for employees.

Environmental:

• Compliance with ISO 14001:2015, Kendal Waste Management Procedure, environmental induction for employees.

Quality:

• Compliance with QM-58 and ISO 9002 quality program.

General:

• Authority to sign / Board Resolution to bind bidder.
• No collusive bidding per SBD 9.

Comply with Kendal Power Station health and safety requirements, OHS Act, Plant Safety Regulations (PSR).

Fire precautions: no tampering with fire equipment, keep escape routes clear, report fire to Electrical Operating Desk at 6795/6/7.

Accident reporting: notify immediately, flash report within 24 hours, comply with Department of Labour reporting and COIDA.

Speed limit 40 km/h on site.

All personnel attend H&S Induction (valid 1 year).

Submit health and safety file for evaluation and approval before access.

SHEQ induction provided by Eskom.

Safety Risk Management may inspect workplace.

Health and safety file contents: company H&S policy, appointments per OHS Act, risk assessments, safe work procedures, emergency plan, fall protection plan (if elevated work), notification to Dept of Labour (Construction Regs), induction program, medical fitness certificates (valid 1 year), weekly H&S rep inspections, PPE records, accident/incident reporting system, tool/equipment checklists and certificates.

Subcontractors must have accepted H&S files.

No work before H&S plan approved (2-3 days approval time).

Other safety rules: vehicle and driver safety, Eskom Life Saving Rules, barricading/scaffolding, asbestos (if applicable), hazardous substances, misuse of alcohol/intoxicants prohibited.

Comply with ISO 14001:2015 environmental management requirements.

Identify environmental aspects and impacts, ensure legal compliance.

All employees attend environmental induction before work.

Kendal Waste Management Procedure (*1024102); waste disposed legally, waste manifests and safe disposal certificates provided.

Environmental file to be checked and approved before work commences.

Use Kendal Power Station Environmental site inspection checklist (*1020229).

Report environmental non-conformances.

No water drained into clean water dam/storm water drains.

Comply with Labour Relations Act 1995.

Other environmental-related clauses: noise, dust, water and waste control (clause 5.8).

Contract type: NEC-based Term Service Contract (TSC).

Duration: five years.

Termination: immediate for poor service delivery or safety non-compliance.

Payment: per Service Manager's payment certificate; tax invoice within one week.

Invoicing address: Eskom Holdings SOC Ltd, Kendal Power Station, Privat Bag X7272, Emalahleni, 1035.

Change management: changes must be in writing, effective from stated date.

Records of Defined Cost to be kept 5 years after completion for audit.

Insurance: Employer's insurance per Clause 86.1.

End of service: provide Safety File and outstanding documents.

No work without task order/purchase order.

Compliance with Sectoral Determination 1 for Contract Cleaning Sector.

SDL&I penalties: 2.5% of invoice or contract value for non-compliance; 2.5% retention per invoice.

Subcontracting minimum 15% to designated groups.

Lost permit fee R200.

Contract may be terminated with immediate effect for poor service delivery or non-compliance with safety rules.

Successful tenderer allowed one month for site establishment, organising machinery, equipment and resources.

Employer provides water, electricity, sanitary services.

Contractor provides: transportation, all H&S equipment, accommodation (own cost), tools, consumables, workshop machinery, office equipment, telephones, working procedures 2 weeks prior, radios (approved type), attendance at meetings compulsory, scaffolding inspection competency.

No scrap stored in contractor's yard; cleared daily.

Quality program per ISO 9002 to be submitted with tender.

Environmental: ISO 14001:2015, waste management procedure, environmental file approved before work, no water to clean water dams, report non-conformances.

Safety file before work commences.

All machinery must have HEPA filters.

All work must be scheduled with Employer's approval when affecting operations.

Contractor responsible for quality inspections and rectifying defects.

Samples may be requested by Employer.

Comply with Kendal Power Station specific constraints and security arrangements.

Preference points: maximum 10 points for specific goals (SDL&I) added to price points. B-BBEE status level points according to 80/20 or 90/10 system (table). Tenderers without B-BBEE documentation score 0 for specific goals and may score out of 90 for price (in 90/10). SDL&I objectives commitments become contractual obligations even if not meeting targets.

Contact: Lorraine Dlamini

Role: Service Manager

Email: [email protected]

Telephone: 015 299 0309

Address: Eskom, Kendal Power Station, Private Bag X7272, Witbank, 1035

Submission method and address are not stated in the provided text. Returnable documents must include:

• SBD 1 (Invitation to Bid): signed cover page with bidder details.
• SBD 4 (Declaration of Interest): disclose any director/shareholder employed by the state or connected to Eskom.
• SBD 6.1 (Preference Points Claim): claim B-BBEE preference points.
• SBD 8 (Declaration of Past SCM Practices): declare past supply chain management practices.
• SBD 9 (Certificate of Independent Bid Determination): certify no collusion or price disclosure.
• Authority to Sign / Board Resolution: authorise the signatory to bind the bidder.

Bidders must accept the NEC3 TSC3 contract terms, including low service damages, liability limits and insurance requirements.

Evaluation criteria are not detailed in the provided text. Bidders must be registered on the Central Supplier Database (CSD). Tax clearance and B-BBEE status apply. No specific evaluation split, minimum qualifying score, or CIDB grading is stated.

Scope: Provision of office cleaning services at Kendal Power Station for a period of five years.

Affected Property: Kendal Power Station.

Service Information is provided in Part 3: Scope of Work and referenced documents.

Risk Register includes: slippery floors, trip and fall hazards, working in noise-induced areas, working in dusty environments, unavailability of access to site due to strikes or road closures.

Asbestos monitoring and compliance:

• Independent, competent, and certified occupational hygiene inspection body (SANAS accredited and DoEL approved AAIA) must perform measurements and reporting.
• Contractor may perform parallel measurements at own expense; results evaluated against SA statutory limits.
• Control measures per AAIA-approved asbestos work plan.
• If asbestos identified, risk assessment must be conducted; if exposure above action level, immediate control measures and air monitoring required.
• Contractor's personnel may stop work and leave contaminated area until declared safe.
• Contractor continues service when safe levels are presented; contract dates adjusted accordingly.

Payment terms:

• Assessment interval: last day of each month.
• Payment within 30 calendar days after signed assessment and a valid tax invoice.
• Interest on late payments at the publicly quoted prime rate (Standard Bank of South Africa).

Contract type: priced contract with price list (Option A).

Price adjustment for inflation (Option X1): base date is 1 month prior to tender closing date; 15% fixed (non-adjustable).

Low service damages: R10,000 total limit per task order.

Liability limits:

• Contractor's liability for indirect/consequential loss: R0.00.
• Contractor's total liability limited to total of Prices (except excluded matters).
• Employer's liability for indirect/consequential loss: R0.00.

Insurance requirements per Insurance Table A and Table B, with cover per policy documents.

Bidders must:

• Be registered on the Central Supplier Database (CSD).
• Have a valid tax clearance status.
• Comply with B-BBEE requirements; notification and updated certificate required within 30 days of any B-BBEE status change.
• Comply with the NEC3 TSC3 contract conditions.
• Comply with health, safety and environmental laws, including the Construction Regulations 2014 if appointed Principal Contractor.
• Provide insurance as per Insurance Table A.

No specific CIDB grading, turnover thresholds, or local content requirements stated.

Contract terms:

• Law of contract: Republic of South Africa.
• Language: English.
• Reply periods: 24 hours for emergencies, 3 days for other contractual matters.
• Contractor submits first plan within 2 weeks from contract date.
• Starting date: to be confirmed. Service period: 5 years.
• Defects correction: immediate, or as per Service Manager notification.
• Termination: Employer may terminate if Contractor does not adhere to terms; Non-Compliance Reports issued first.
• Z1: No cession/delegation/assignment without written consent.
• Z2: Joint ventures jointly and severally liable; notify Service Manager of key person within 2 weeks of contract date; no change in composition without consent.
• Z3: Notify Employer within 7 days of B-BBEE status change; submit updated certificate within 30 days; if status decreases, Employer may renegotiate or terminate.
• Z4: Confidentiality obligations; no disclosure without consent; images of affected property require prior written consent; rights vest in Employer.
• Z5: Waivers require written agreement.
• Z6: Health, safety and environmental compliance; Contractor may be appointed Principal Contractor.
• Z7: Tax invoice within one week of payment certificate; delays extend payment period; include Employer's VAT number 4740101508.
• Z8: Comp events must be notified within 8 weeks of becoming aware; otherwise no price change.
• Z9: Employer's liability for indirect/consequential loss limited to R0.00.
• Z10: Termination includes business rescue order.
• Z11: Prohibited actions (coercive, collusive, corrupt, fraudulent, obstructive) are grounds for termination.
• Z12: Insurance as per Tables A and B.
• Z13: Nuclear liability provisions apply (Koeberg) - Employer indemnifies Contractor against nuclear damage, with exceptions.
• Z14: Asbestos: Employer ensures ambient air conforms to OEL (0.2 fibres/ml 4-hour TWA; 0.6 fibres/ml 10-min short-term); Contractor may stop work if asbestos detected; removal/disposal by registered contractor at Employer's expense.

The tender is for office cleaning services at Kendal Power Station for five years. The available document is a quality plan template for the supplier to complete.

No specific tender-specific dates (other than closing date) are provided in the available document. The CQP template header indicates an effective date of 01 April 2021 and next review date of 01 April 2026, but these are not tender deadlines.

No contact details are provided in the available document.

Returnable forms:

• Contract Quality Plan (CQP) template to be completed and returned with the bid.
• The CQP template must be signed by the tenderer's representative at revision 0 during tender evaluation, and revised to revision 1 after contract signing.
• The CQP must be approved by the owner of the organisation.
• All returnable documents must be completed in full; incomplete submissions may be disqualified.
• The bid must be submitted by the closing deadline; late submissions are disqualified.

Evaluation is based on compliance with the tender requirements. The CQP will be evaluated during tender evaluation and must be revised to rev 1 after contract signing. No explicit scoring system (price vs functionality) is stated in the available document; bidders should refer to the broader tender documentation for the evaluation methodology.

The available document is a Contract Quality Plan (CQP) template, not a specification of cleaning services. The CQP must cover:

• Scope of work description (to be filled in by bidder)
• Communication channels between the supplier and Eskom
• Organogram showing roles, responsibilities, and QA/QC functions
• Index of interfacing documents (processes, standards, codes, specifications)
• List of suppliers and sub-suppliers
• Monitoring of suppliers and sub-suppliers
• Interface of sub-suppliers with the supplier's QMS
• Index of items manufactured, refurbished, or purchased
• Related items/activities requiring QCP/ITP (offsite and onsite)
• Special controls governed by manufacturing/fabrication standards (e.g., welding, NDT/NDE)
• Index of documented information to be submitted to Eskom
• Records control and retention
• Concession and non-conformance management
• Databook management
• Management of working tools and equipment
• Dealing with customer property (per ISO 9001)
• Product preservation
• Identification and traceability
• Commissioning and post-delivery activities

Method statements and safe working procedures must be submitted to Eskom as part of documented information. A risk register and repair procedures must be maintained.

Organogram must include personnel with responsibilities and qualifications necessary to fulfil duties. Work verification roles (who does the task, who checks the work) must be defined.

Quality plan must comply with SANS 466:2005 / ISO 10005:2005. Requirements:

• Quality Management System in place
• QA and QC functions identified in organogram
• Quality objectives and policy defined
• Documented information control
• Non-conformance management process
• Inspection management
• Concession management

Not specified in the available document

The Contract Quality Plan must be prepared in accordance with SANS 466:2005 / ISO 10005:2005 guidelines for quality plans. The bidders' Quality Management System (QMS) must be in place. The CQP must be approved by the organisation's owner. For post-delivery activities, bidders must consider statutory, regulatory, and scope of work requirements, including warranty periods, defect correction, and retention funds.

Post-delivery activities: supplier must provide warranty and defect correction period, technical support, and customer satisfaction measurement as per contract requirements. Retention funds may apply.

The tender is for the provision of office cleaning services at Kendal Power Station for a period of five (5) years

Contract will be NEC3 Term Services; no alternative tenders allowed

Non-compulsory clarification meeting held via Microsoft Teams; attendance not mandatory

Closing date and time: 12 November 2026 at 10:00

Non-compulsory clarification meeting: 5 November 2026 at 14:00 via Microsoft Teams

• Join link: https://teams.microsoft.com/meet/3568906849863186?p=5ndfq6Nja6NGAtUVPy
• Meeting ID: 356 890 684 986 318 6
• Passcode: 7jZ3zm9b
• Dial-in: +27 21 834 0825,,827907640# (phone conference ID: 827 907 640#)

Tender validity period: 120 days from closing date and time

Clarification queries must be submitted five working days before the tender submission deadline

Note: The clarification meeting is non-compulsory; attendance is not a disqualification condition

Eskom Representative:

• Name: Fatu-Mary Funnah
• Telephone: 013 647 9168
• Email: [email protected]

Procurement Manager (signatory):

• Name: Thandi Mathye
• Location: Kendal Power Station

Fraud and corruption reporting:

• Telephone: 0800 11 2722
• Email: [email protected]

Submission portal: https://etendering.eskom.co.za

Training videos: https://www.eskom.co.za/tenders/

Submission method: electronic only via the Eskom E-tendering site at https://etendering.eskom.co.za

Upload documents in PDF format under folders: Technical, Commercial, Financial, and Other

Price list must be submitted in PDF and an Excel copy

No zip/compressed files accepted

No hard copies accepted

Each document upload limited to 500 megabytes; total submission restricted to 4 gigabytes

On resubmission, only the latest version is accepted; previous submissions become null and void

The submission status must be marked as complete

Late tenders are not accepted

The tenderer is responsible for ensuring the tender is submitted before the closing time

Returnable forms (disqualifiable if not submitted by closing):

• Annexure A Authorisation Form: certifies the signatory's authority to bind the tenderer
• Annexure B Acknowledgement Form
• Annexure C Tenderer's Particulars: bidder details
• Annexure D Integrity Declaration Form: commitment to the Supplier Integrity Pact
• Annexure E CPA Requirements for Local Goods/Services
• Annexure F CPA(IG) for Foreign Goods/Services (if applicable)
• Annexure G1-G4 SBD 6.2 Declaration Certificate for Local Production and Content (only if designated materials included)
• Annexure H SBD 1 Invitation to Bid: completed by all tenderers
• Annexure J SBD 4 Bidders Disclosure: discloses conflicts of interest

Returnable forms (non-disqualifiable at closing, but must be provided within 5 working days if requested):

• Annexure I SBD 6.1 Preference Points Claim Form in terms of PPPFA 2022 regulations
• Tax Evaluation Questionnaire for personal service provider determination
• E-tendering Help Manual acknowledgement form

Returnables required prior to contract award:

• Valid Letter of Good Standing (COIDA) or proof of application
• Completed NEC Term Services Contract
• Completed pricing schedule
• Mandatory contractual requirement: CSD registration (CSD number/CSD report)
• Additional documents as per scope (e.g., permits, licences, CVs)

Disqualification risks:

• Missing, unsigned, or incomplete disqualifiable returnables at closing
• Failure to meet eligibility criteria
• Tenders signed by non-authorised persons
• Submitting more than one tender (except as part of a JV with a valid agreement)
• Any conflict of interest as defined in Tender Data
• Being restricted by National Treasury, on the Tender Defaulters list, or restricted by Eskom
• Subcontracting 100% of the scope of work

Evaluation stages:

1. Basic compliance: eligibility criteria, submission via E-tendering, complete tender with commercial, financial, and technical information, submission of mandatory commercial returnables
2. Mandatory technical evaluation: Contractor must be a registered member of the National Cleaning Contractors Association (NCCA) and a member of ISSA; proof to be attached; a 'No' results in disqualification
3. Functionality (qualitative technical) evaluation: scored out of 100%, minimum threshold 80%; failing the threshold means automatic disqualification

• Method Statement: 30% (number of people allocated to various units 10%, frequency of cleaning for each area 10%, cleaning checklist 10%)
• Company Experience in Cleaning: 30% (purchase order provided 15%, 3 or more years 10%, 2 years 5%, 1 year or less 0%)
• Registration with SARS: 20%
• Equipment & Cleaning Material: 20% (equipment and cleaning materials of acceptable standard, list of industrial equipment with maintenance plan, letter from bank proving ability to acquire equipment)

4. Price evaluation: prices scored out of 80 or 90 points; inclusive of VAT; corrected for arithmetic errors; unconditional discounts considered; conditional discounts applied only at payment
5. Specific goals (PPPFA): scored out of 20 or 10 points; if evidence not submitted, bidder is not disqualified but scores 0 for that goal
6. Ranking: score from Pricing plus Specific Goals, using the 80/20 or 90/10 preference system; the lowest acceptable tender determines which system applies

Contractual requirements (not evaluation criteria) are assessed after ranking; proof must be submitted before award; failure may result in non-responsiveness

Minimum qualifying score for functionality: 80/100

Method Statement (30% of functionality score) must include:

• Number of people allocated to various units (10%)
• Frequency of cleaning for each area in the station, indicating when and where cleaning is required (10%)
• Cleaning checklist (10%)

Company Experience in Cleaning (30% of functionality score):

• Evidence: proof of purchase order numbers and contract numbers from previous clients
• Scoring: no purchase order provided – 0%; purchase order provided – 15%; 3 or more years – 10%; 2 years – 5%; 1 year or less – 0%

Quality Management System (QMS) requirements prior to award:

• QMS manual or documented information defining scope
• Quality policy aligned with strategic direction
• Completed and signed Form A
• Quality objectives
• Control of documented information
• Internal audit procedure with latest internal audit reports (including nonconformities and corrective actions)
• Control of nonconforming outputs
• Nonconformity and corrective action procedure
• Draft contract quality plan specific to scope, meeting ISO10005 minimum requirements
• Example of inspection and test plan (ITP) or quality control plan (QCP) on similar work
• Control of externally provided processes, products, services
• Documented roles, responsibilities, and authorities for QMS
• Records of management review meetings (agenda, minutes, attendance, reports)
• Compliance with ISO 9001 requirements

Pricing schedule/BOQ is attached as a PDF and an Excel copy; must be completed in full if not already in the NEC Term Services Contract

Prices evaluated inclusive of VAT, corrected for arithmetic errors, excluding contingencies, adjusted for variations as per Tender Data

Prices scored out of 80 or 90 points; specific goals scored out of 20 or 10 points; ranking uses 80/20 or 90/10 preference system

Cataloguing line item may be required in the pricing schedule; Eskom pays for cataloguing

No reverse e-auction applies

Payment terms:

• Contracts valued below R50,000,000 (including VAT): payment within 30 days of receipt of undisputed invoices
• Contracts valued above R50,000,000 (including VAT): payment within 60 days of receipt of undisputed invoices

Eskom reserves the right to negotiate with preferred bidders if tendered prices are not market-related

Pricing schedule must be submitted in PDF and Excel format; must be completed in full (if not already in the NEC contract)

Prices evaluated inclusive of VAT, corrected for arithmetic errors, excluding contingencies in any bill of quantities/activity schedule

Unconditional discounts considered for evaluation; conditional discounts applied only when payment is effected

Cataloguing: successful tenderer may be required to provide cataloguing information per item; pricing schedule must include a line item for cataloguing if required (Eskom pays for cataloguing)

Due diligence: latest approved annual financial statements of the tendering company (not parent/holding) must be submitted prior to award, including background, director's report, auditor's/reviewer's report, statement of financial position, statement of comprehensive income, statement of changes in equity, statement of cash flows, and notes

For unincorporated JV or SPV, each partner must submit its own financial statements

South African entities not audited must also provide signed public interest score, ITA34C, and confirmation of owner-managed status

Mandatory contractual requirements (assessed after ranking, before award):

• CSD registration: submit CSD number or CSD report

Tax compliance:

• Local tenderers not providing SARS e-filing PIN must submit a certified copy of tax clearance certificate
• Foreign tenderers with a footprint in South Africa must submit tax clearance certificate if not CSD registered
• Foreign suppliers with no footprint in South Africa only complete SBD 1; no proof of tax compliance required

Safety (South African tenderers, prior to award):

• Valid Letter of Good Standing (COIDA) or proof of application from the Compensation Fund or licensed compensation insurer

SHEQ requirements (high-risk scope, evaluated on Annexure C1):

• SHE Plan addressing project/scope OHS risks, aligned with SHE specs 240-73416879 and 32-136 Eskom Contractor H&S Requirement
• SHE Costs broken down (not lump sum)
• Baseline Risk Assessment with methodology
• Valid COIDA or equivalent
• OHS policy signed by CEO
• Competencies

Quality requirements (prior to award):

• QMS manual or documented information defining scope
• Quality policy aligned with strategic direction
• Completed and signed Form A
• Quality objectives
• Control of documented information
• Internal audit procedure and reports
• Control of nonconforming outputs
• Nonconformity and corrective action procedure
• Draft contract quality plan per ISO10005
• Example of inspection and test plan (ITP) or quality control plan on similar work
• Control of externally provided processes, products, services
• Roles, responsibilities, authorities for QMS
• Records of management review meetings
• Compliance with ISO 9001 requirements

Environmental requirements (prior to award):

• Environmental policy aligned with ISO14001:2015, signed
• Site-specific environmental management plan with aspects, impacts, mitigations, signed
• Site Environmental Representative appointment letter with EMS responsibilities
• Site-specific Spillage Management Plan (oil, chemical, ash, coal spills) with response procedures
• Aspect and impact register
• Hazardous substances register
• Safety Data Sheets (SDS)
• Permits and licences relevant to scope
• Site-specific Waste Management Plan (identification, handling, disposal, compliance, resources)
• Training and competency records
• Legal and regulatory compliance register with applicable environmental laws

Employment Equity Act: designated employers must provide proof of compliance, including proof of EE report submission to the Department of Labour (South African tenderers only)

B-BBEE: proof of B-BBEE status level certificate, sworn affidavit per B-BBEE Codes, or other prescribed requirement; SBD 6.1 must be submitted

The scope is categorised as high risk; compliance evaluated against Annexure C1 (7 criteria)

Returnables for health and safety:

• Annexure B (Acknowledgement Form)
• SHE Plan addressing project/scope OHS risks, aligned with SHE specs 240-73416879 and 32-136 (Eskom Contractor H&S Requirement)
• SHE Costs broken down (not lump sum)
• Baseline Risk Assessment (identification, assessment, management of OHS risks, with methodology)
• Valid Letter of Good Standing (COIDA) or equivalent
• OHS policy signed by CEO
• Competencies

Work may commence only after the SHE file is approved

Environmental requirements (refer to Annexure F):

• Environmental policy aligned with ISO14001:2015, signed
• Site-specific environmental management plan including environmental aspects, impacts, and mitigations, signed
• Site Environmental Representative appointment letter with clear EMS responsibilities, signed
• Site-specific Spillage Management Plan covering oil, chemical, ash, coal spills with response procedures, signed
• Aspect and impact register with identification, rating, and controls
• Hazardous substances register
• Safety Data Sheets (SDS)
• Permits and licences relevant to scope
• Site-specific Waste Management Plan covering identification, handling, disposal, compliance, resources, signed
• Training and competency records
• Legal and regulatory compliance register of applicable environmental laws

The contract will be the NEC3 Term Services contract, which must be completed in full and submitted with the tender

Tender validity period: 120 days from closing date and time

Eskom's right to accept or reject: the tender shall be for the whole of the contract

Eligibility: bidders (single company, JV, or consortium) must meet eligibility criteria; bidders must not be under restriction to do business with Eskom or state-owned companies

Disqualification for:

• Nationality of a country on international sanctions list (including subcontractors/suppliers)
• Submitting more than one tender, except where E-tendering size limitations apply
• JV/consortium without a valid agreement stating joint and several liability
• Conflict of interest (e.g., controlling shareholder in common, relationship allowing access to information/influence)
• Tenders signed by non-authorised persons
• Restriction by National Treasury, Tender Defaulters list, or Eskom
• Subcontracting 100% of the scope of work

Subcontracting with subsidiary companies is discouraged and must be declared

Cataloguing may be required after award; pricing schedule must include a line item for cataloguing if applicable