Renewal and upgrade of eset protect complete licenses – eastern cape tender

Sakhisizwe Local Municipality invites proposals for the provision of ESET Protect Complete antivirus software for 24 months (two years). The software must prevent, detect, and remove malicious software on municipal devices. The bid includes supply, delivery, installation, and professional services. Licenses must be genuine, sourced from authorized channels, and valid for 24 months. Bidder must be an ESET Gold Partner.

Closing: 03 September 2026 at 12:00 local time. No site inspection or briefing. Tender validity: 90 days after closing.

Technical enquiries: Mr L. Mnyaluza, tel (047) 877 5200, email [email protected]. Also Mr A. Mashiyi, tel (047) 877 5200, email [email protected]. SCM enquiries: Ms Y. Tofile, tel (045) 931 6314, email [email protected]. Submission address: 15 Maclear Road, Elliot, 5460 (Reception).

Submit by hand only at 15 Maclear Road, Elliot, 5460 (Reception) by 12:00 local time on 03 September 2026. No faxed, couriered, or emailed tenders accepted. Envelope must be sealed and endorsed with: 'RE-RENEWAL AND UPGRADE OF ESET PROCTECT COMPLETE LICENSES SLM/SCM/09/2026/2027' and the bidder's name and address. Bids opened in public immediately after closing. Late bids rejected. All forms must be completed in black ink, no erasures. Returnable documents (all must be completed and signed): MBD 1 (Invitation to Bid), MBD 2 (Tax Clearance), MBD 4 (Declaration of Interest), MBD 6.1 (Preference Points Claim), MBD 7 (Contract Form), MBD 8 (Declaration of Past SCM Practices), MBD 9 (Certificate of Independent Bid Determination), and any other MBD forms 1-9. Also required: CSD Full Summary Report (not older than 3 months), proof of ESET Gold Partner certificate, municipal rates clearance certificate (not older than 3 months) or lease agreement if property is leased. B-BBEE certificate or sworn affidavit. TCS PIN or CSD number. Foreign suppliers must complete Part B:3 questionnaire.

80/20 preference point system under PPPFA Regulations 2022. Price: 80 points (lowest bid gets 80, others prorated). Specific Goals: 20 points total. Breakdown: Women Owned Company (2 points) – CSD summary showing women ownership. Youth Owned Company (8 points) – CSD summary or certified ID copy of director. Locality (8 points) – based on business location: within Sakhisizwe Local Municipality (8 points), Chris Hani District (6 points), Eastern Cape (4 points), outside Eastern Cape but in SA (2 points). Proof: CSD and rates clearance/proof of residence. Black Owned Company (2 points) – CSD summary or certified ID copy of director. Failure to provide proof yields 0 points for that goal. No functionality stage. Municipality not obliged to accept lowest bid.

Scope: Supply, deliver, and install ESET Protect Complete renewal and upgrade for 24 months (two years). Quantity: 1 (for 100 users). Public ID: 3AF-X5H-CUT. Also professional services including travelling (quantity 1). Licenses must be genuine, compliant, sourced through authorized antivirus channels, and valid for 24-month subscription. Bidder must provide proof of ESET Gold Partner certificate.

Bidders must complete the past experience form in the document, providing details of similar projects completed, including nature of work, contract value, employer name, and contactable references. No minimum experience threshold stated.

Pricing must be submitted on the official pricing form. Line items: 1) Supply, deliver, and install ESET Protect Complete renewal and upgrade for 24 months (100 users) – quantity 1; 2) Professional services including travelling – quantity 1. Bidders must include 15% VAT. Rates are fixed for the contract period. No price adjustment allowed.

Pricing format: Fixed rates for the contract period. No contract adjustment allowed. Bidders must include 15% VAT in bid rates. Pricing table: Line 1 – supply, deliver, install ESET Protect Complete renewal and upgrade for 24 months, 100 users; Line 2 – professional services including travelling. No performance security or bond mentioned. Penalty: 10% of invoice amount withheld for failure to deliver as specified.

CSD registration required – submit CSD Full Summary Report (not older than 3 months). Tax compliance: submit SARS TCS PIN or CSD number, or printed TCS certificate. B-BBEE: submit B-BBEE status level verification certificate or sworn affidavit (for EMEs/QSEs) to claim preference points. Municipal rates clearance certificate (not older than 3 months) or lease agreement if property leased. Proof of ESET Gold Partner certificate. All MBD forms 1-9 must be completed and signed. No persons in service of the state. Foreign suppliers complete Part B:3 questionnaire.

Contract period: 24 months. No contract adjustment allowed; rates are fixed. Penalty: 10% of invoice amount may be withheld if service provider fails to deliver as specified. General Conditions of Contract (GCC) for Supply Chain Management apply. Special conditions of contract, if any, take precedence. Payment within 30 days of invoice. No assignment without consent. Disputes: mediation then South African court. Governing law: South African. Taxes: local supplier responsible for all taxes until delivery.

Specific Goals (20 points): Women Owned Company (2 points) – CSD summary showing women ownership. Youth Owned Company (8 points) – CSD summary or certified ID copy of director. Locality (8 points) – points based on business location: Sakhisizwe Local Municipality (8), Chris Hani District (6), Eastern Cape (4), outside EC but in SA (2). Proof: CSD and rates clearance/proof of residence. Black Owned Company (2 points) – CSD summary or certified ID copy of director. Failure to provide proof yields 0 points.