Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Proposal
Delivery Location
Eskom Megawatt Park - Sunninghill - Johannesburg - 2000
Organization Type
GOVERNMENT
Published
22 Jul 2026
OCDS Reference
ocds-9t57fa-163095
This is a tax classification questionnaire from ESKOM for service providers and contractors. IT determines whether a contractor is an independent contractor, personal service provider, labour broker, or dependent contractor for paye withholding purposes. The outcome dictates if employees' tax (paye) will be deducted from payments.
This document is a mandatory tax questionnaire, not the main tender. It applies from 1 March 2026 to 28 February 2027.
Contractors must be classified as Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor.
PAYE will be withheld for Personal Service Providers and Dependent Contractors (IRP5 codes 3601 or 3616).
Labour Brokers must provide a valid IRP30 certificate to avoid PAYE withholding.
Contractors must be South African Residents or declare non-resident status.
Specific affidavits and declarations are required regarding employee numbers, connected persons, and income sources.
The completed Pack must be returned to Eskom, copying [email protected].
Continue with tenders sharing this issuer, category, or province.
Return to this tender’s issuing organisation, province, or category.
Continue with tenders sharing this issuer, category, or province.
Date & Time
Friday, 14 August 2026 - 10:00
Venue
MicroSoft Teams Meeting
None
Categories
Request for Proposal
Eskom Megawatt Park - Sunninghill - Johannesburg - 2000
Tenders in this industry often require registration with these bodies.
Recommended Certifications
Having these can improve your winning chances: CA(SA) - Chartered Accountant, PMI-PMP (Project Management Professional), Prince2 Practitioner, Six Sigma Certification
AI Document Analysis Stages
Description
22 Jul
2026
Tender Published
Tender was published
14 Aug
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdf
Annexure T - 240-109253698 CQP Template Rev 3.pdf
Annexure M - Scope of Work Template.pdf
Annexure L - Tender Pricing Schedule.pdf
Eskom Tender Bulletin Screenshot.docx
Annexure S - Eskom_Standard_Conditions_of_Tender_.pdf
Annexure N - Supplier Evaluation Pack.pdf
Annexure G - SDLI BIDDERS TEMPLATE .pdf
Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf
Annexure K - Technical Evaluation Criteria.xlsx
Annexure T - Copy of Supplier Quality Management_Cat 3_List of Returnables Rev 7.pdf
Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdf
Annexure R - Supplier Declaration of Interest.pdf
Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdf
Annexure P -Tenderers E-Tendering Training Acknowledgement Form.pdf
This is a mandatory training acknowledgement form for Eskom's e-tendering system, required for a tender to establish a panel of service providers for executive and specialized skills sourcing over 3 years. The form confirms the tenderer has completed self-training and can operate the e-tendering solution.
Annexure Q - E Tendering Help Manual for Supplier V1.pdf
This document is a user manual for Eskom's eTendering system, not the actual tender specification for the 'Panel of Service Providers to Search for Executives and Specialised Skills Sourcing'. It details the electronic submission process for tenders, including registration, document upload, and system navigation.
To download these documents and access AI-powered analysis, visit the main tender page.
Win Eskom tenders with AI Tender Matching, technical document analysis, compliance scoring, and structured bid support for energy and engineering contracts.
Matched by category & region
Free guidance to prepare before you bid
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Open Supplier Readiness HubLearn how to submit a winning bid with these related articles
Median Estimate
R 2 182 125
Range
Based on 25 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Title: Supplier Quality Management: Document Identifier: 240-105658000
Alternative Reference QM 58
Number:
Area of Applicability: Eskom Holdings SOC Ltd
Functional Area: Quality Management
Revision: 3
Total Pages: 28
Next Review Date: October 2024
Disclosure Controlled Disclosure
Classification:
Compiled by Supported by Functional Authorized by
Responsibility
SA Sambo P Dondashe L Meyer K Pather
Chief Advisor Middle Manager Acting Senior General Manager
Quality Quality Manager Quality Risk and
Management Management Management Sustainability
Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021
EDC TN Formatted 15.10.2021
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Content
. Introduction ............................................................................................................................... 3
2.1 Scope ............................................................................................................................... 3
2.1.1 Purpose ................................................................................................................. 3
2.1.2 Applicability ........................................................................................................... 3
2.1.3 Effective date ......................................................................................................... 3
2.2 Normative/Informative References ................................................................................... 3
2.2.1 Normative .............................................................................................................. 3
2.2.2 Informative............................................................................................................. 3
2.3 Definitions ........................................................................................................................ 4
2.4 Abbreviations ................................................................................................................... 5
2.5 Roles and Responsibilities ............................................................................................... 6
2.6 Process for Monitoring ...................................................................................................... 6
2.7 Related/Supporting Documents ........................................................................................ 6
3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7
3.2 Quality Plan ...................................................................................................................... 8
3.3 Contract Quality Plan........................................................................................................ 8
3.4 Quality Control Plan ....................................................................................................... 10
3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16
3.7 Post-Contract Award ...................................................................................................... 17
3.7.1 Contract Execution .............................................................................................. 17
3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18
3.7.3 Supplier Quality Audit .......................................................................................... 18
3.8 Standard Conditions ....................................................................................................... 19
3.8.1 Rights of Access .................................................................................................. 19
3.8.2 Eskom Rights to Information ................................................................................ 20
3.8.3 Preservation ........................................................................................................ 21
3.8.4 Quality Audits Related Conditions ....................................................................... 25
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by
Eskom ................................................................................................................. 25
3.8.6 Special Processes ............................................................................................... 26
Acceptance ............................................................................................................................. 27
Revisions ................................................................................................................................ 27
Development Team ................................................................................................................ 27
Acknowledgements ................................................................................................................ 28
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s
position is to partner with suppliers who fully demonstrate commitment to the development,
implementation, and maintenance of a quality management system (QMS) that conforms to the
requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve
their QMS and enhance service delivery by implementing and conforming to the standard.
2.1 Scope
2.1.1 Purpose
The purpose of this specification is to outline the requirements according to which suppliers shall
develop,
implement,
maintain, and
continually improve
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
2.1.2 Applicability
This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,
suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests
for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products
and services.
2.1.3 Effective date
Date of authorisation of the specification
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
2.2.1 Normative
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
2.2.2 Informative
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
Success
[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy
[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and
Activities
[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures
2.3 Definitions
The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.
2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product
may comprise multiple individual components
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
Purpose of a CQP is to outline how the results defined in the specifications will be achieved.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
manufacturing shall not proceed without the attendance of, and written authorisation of, an
Eskom representative or Eskom inspection agency, whichever is applicable.
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
concerned with the implementation of a specific QCP/ ITP. These can be in the form of
inspection, hold points, surveillances, witnesses, reviews and verifications.
2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
services.
2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or
health, causes an environmental incident, cause a huge production loss or major equipment
damage. Equipment that are safety/ redundancy/ protective device or covered by statutory
regulations requirements.
2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,
causes significant costs or secondary damage.
2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,
environmental, cost, availability and/ or reliability of plant.
2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that
renders the quality of an item, component, or product unacceptable or indeterminate. The
term also covers a deficiency in, or deviation from/non-adherence to, the quality management
system requirements, prescribed production processes, and/or related documentation such
as procedures and instructions.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be
applied to a specific object.
2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the
execution of the project, inclusive of test methods, procedures, and acceptance criteria (This
term is equivalent to QIP and ITP).
2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.
Requirements are generally specified in the purchase order and/or contract documentation,
but may not be limited to these.
2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside
the control room (breakers, bus-bars, CT’s, VT’s and transformers).
2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control
and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and
tele-control).
2.3.15 Special Process: is any production or service process which generates products or services
which cannot be measured, monitored, or verified prior to delivery and use.
2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.
A supplier may be a natural or legal person and includes any employee acting within the
course and scope of his/her employment or any agent or manager acting for, or on behalf of,
or in the interests of, the person registered as supplier on the Eskom supplier database.
2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that
enters into a subcontract and assumes some of the obligations of the supplier or prime
contractor.
2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection
activity will take place. Work may proceed, provided Eskom or its inspection agency has been
formally notified and confirmed that inspection is waived.
2.4 Abbreviations
Abbreviation Explanation
AIA Approved Inspection Authority
CA Corrective Action
CQP Contract Quality Plan
FIDIC Federation Internationale Des Ingenieurs- Conseils
FMECA Failure Mode, Effects and Criticality Analysis
HAZOP Hazard and Operability Study
ISO International Organisation for Standardisation
ITP Inspection and Test Plan
NC Nonconformity
NDT Non Destructive Testing
PMI Positive Material Identification
QCP Quality Control Plan
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Abbreviation Explanation
QMS Quality Management System
PQP Project Quality Plan
RFI Request for Information
RFQ Request for Quotation
RFP Request for Proposal
SHEQ Safety, Health, Environment, and Quality
SETA Skills Education Training Authorities
WPS Welding procedure specifications
WQR Welder’s Qualification Record
2.5 Roles and Responsibilities
Eskom Quality representative/ professional will select applicable requirements for existing and
potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier
Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001
Standard).
The existing and/ or potential suppliers must complete, sign and return Form A with the other
returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and
responsibilities for this standard are defined within the text of this specification.
2.6 Process for Monitoring
The application of this specification throughout Eskom shall be audited as per the management
system audit schedule.
2.7 Related/Supporting Documents
The documents superseded by this specification: all divisional and business unit supplier quality
requirements standards and/or specifications.
Forms and templates:
[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management
Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form
A)
[2] 240-109253698 Template for a Typical Contract Quality Plan
[3] 240-109253302 Quality Control Plan/Inspection and Test Plan
[4] 240-126469599 Method Statement Template.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The quality assessment criteria and Form A of this specification will be selected and completed by
an Eskom Quality representative/ professional who will identify the applicable supplier quality
requirements to be met.
Form A of this specification must also be completed and signed by the supplier responding to an
Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements
as per this specification and ISO 9001 Standard or any additional quality requirements specific to
the scope of work.
3.1 Supplier and Sub-Supplier Quality Management System Requirements
3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS
that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest
applicable revision) and in accordance with the requirements of this specification.
3.1.2 Such a formal system shall consist of the appropriate documented information required by
ISO 9001 and may include a quality manual, quality plans, work procedures, work
instructions, method statements, work flow documentation, etc., as the case may be. This
requirement constitutes the most basic QMS requirements.
3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001
certificate from an accredited certification body, as indicated in the applicable Eskom
invitation (this requirement applies equally to both the supplier and any/ all manufacturing
third-party organisations mentioned above).
3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,
documented, implemented, reviewed and maintained QMS that complies with the
requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the
main supplier invariably requires the assistance of a sub-supplier in order to realise its own
supply obligations. The aforementioned requirement applies equally in all cases where any
such sub-supplier’s scope of responsibility includes the provision of any of the following
activities, namely, design and development, manufacturing, maintenance, testing, storage,
delivery, installation, commissioning, and project management, or in the cases the supplier
name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must
ensure that the changed entity can still fulfil the requirements as set out in the contract
documentation.
3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier
facilities.
3.1.6 The main supplier shall be responsible for defining and managing the specific quality
assurance and control elements applicable to the respective sub-supplier’s scope of
work/supply and ensure that its sub-supplier(s) quality programmes support Eskom
requirements.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect
the quality system prior to implementation of these changes.
3.1.8 The main supplier shall develop and implement a performance management programme for
their sub-supplier. The programme shall include, but not limited to:
Verification of the QMS
Audits and surveillances
Regular assessment of the CQPs and reviews of QCPs.
NC and Defect Management
Inspection and test plans
Risk management
3.2 Quality Plan
The information in this section constitutes the minimum requirements for a quality plan.
3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the
categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services
and processes shall have a documented, implemented, reviewed and maintained contract
quality plan and/or quality control plan (inspection and test plan).
3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All
production and/ or service provision shall be carried out in accordance with a documented
and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test
plan (ITP).
3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the
supplier’s quality system in order to demonstrate its ability towards both controlling and
meeting specified Eskom requirements.
Note 1: Contract Quality Plan should address the quality assurance elements related to the scope
of work and/ or technical specification.
Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality
control elements related to the scope of work and/ or technical specification.
3.3 Contract Quality Plan
The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality
plans (CQPs) and associated documentation in accordance with the requirements of project QMS
processes applicable to the sub-supplier’s scope of work.
The supplier shall, where applicable, based on scope of work criticality, ensure that procurement
documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for
supplier and Eskom review.
The main supplier shall ensure that sub-supplier CQPs are developed and implemented in
accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In
addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall
include the following (as applicable):
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.3.1 The management of records, including material tests, positive material identification (PMI)
testing, material certification, etc.
3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of
inspection.
3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior
to shipment.
3.3.4 The special processes related to welding: management of the welder’s qualification record
(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)
that will be used in the performance of work for supplier review and acceptance prior to
commencing manufacture. Welders shall be qualified to the specified Codes of Construction
for the applicable procedures. The requirements for qualification shall be specified by the
supplier, and welder records shall be maintained by sub-suppliers performing the work.
3.3.5 The special installation procedures and other required fabrication or manufacturing
procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)
that will be used in the performance of work shall require supplier review and acceptance
prior to commencing manufacture. The personnel carrying out special processes (for
example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully
verified by subsequent inspection and test shall be suitably qualified and, where applicable,
registered with statutory bodies as legally required, that is, as radiographic workers to conduct
radiography. The requirements for the qualification shall be specified, and personnel records
shall be maintained in accordance with the Project Quality Personnel Qualification
Specification and, where applicable, legal requirements.
3.3.6 The personnel required to perform special processes shall be certified competent through a
certificate of competency in accordance with the company’s internal training management
and competency control procedures or an external certification body (for example, NDT)
through an accredited service provider as per Skills Education Training Authorities (SETA)
requirements.
3.3.7 All personnel who perform activities that affect quality shall have their training needs identified
and documented. The required training shall be implemented in accordance with the
company’s training management and competency control procedures. All the training
certificates shall meet the SETA requirements in terms of having the unit standard completed
and the accreditation number of the service providers.
3.3.8 Instructions and requirements for equipment and materials storage, preservation, and
maintenance, including identification of materials required for preservation and maintenance,
are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that
appropriate resources are available at the time of delivery.
3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s
sub-suppliers by Eskom or it agent.
3.3.10 The CQP information need to include, but not limited to:
Spells out the aspects of the QMS to be applied within a specific Eskom project, and the
methods to be utilised to ensure quality.
Outline the resources, the communication channels, applicable documents and records to be
generated.
Management Authority and Responsibility from both supplier and client need to outline in the
Cqp.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
List of documents and records that will be used and submitted during the execution of the
project.
Communications channels should include contact person and contact details
Monitoring & measurement procedures for activities need to be indicated.
3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements
Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-
fabrication meeting and prior to commencement of manufacturing, whichever is earlier.
3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does
not have a CQP template.
3.4 Quality Control Plan
The supplier shall develop and implement processes and procedures that efficiently and effectively
monitor, verify and document the quality of the scope of work for deliverables.
The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail
sufficient to address all quality-control-related activities in a chronological order, from contract review
through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,
hand-over documentation, and certification. In addition, the supplier shall ensure compliance with
the following requirements:
3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a
supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be
performed and special attention to controls related to critical products and services.
3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and
they shall allow for the insertion of Eskom specific requirements, including hold and witness
points prior to the commencement of work.
3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection
authority or agency’s agreement prior to the commencement of work involving an activity
affected by such changes.
3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final
acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation
inspections where contracted, preservation, site acceptance tests, construction and erection
works, and pre-commissioning and commissioning tests.
3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier
Qcp/ itp.
3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at
the work location, and Eskom representatives on site shall have on-going access to this
information. Workplace documentation shall be available in English and in any workforce-
appropriate language.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-
supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details
of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-
supplier scope of work.
3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper
implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by
sub-suppliers.
3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of
selected functions and to perform surveillance or audits of the work.
3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can
be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or
other risks.
3.4.11 A QCP/ ITP shall contain the following information:
Eskom contract number and title
The supplier’s order number
Identification of the area of works/contract
Description of the work, with components, item number, and activity date
QCP/ITP unique number
A list of the sequence of operations, including inspection and tests
The identification of the specification, drawing number, or procedure for each operation,
with reference to the relevant criticality risk rating
The acceptance criteria, with reference to the technical specification, in-house, national, or
international standard, with the relevant clause number for each operation
The inspection and test activities that the supplier has nominated for its intervention points
Provision for the inclusion of intervention points nominated by Eskom and/or its authority/
agency
Provision for intervention point acceptance by date and signature for all parties having
intervention in the plan
Inspection and test records to be generated by the supplier for each operation and an
indication of records to be provided to Eskom (as applicable)
3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated
documentation applicable to the sub-supplier scope of work. Any changes made to the QCP
after submission must be resubmitted to Eskom for further review. The supplier shall ensure
that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements
Specifications, including, but not limited to, the following requirements:
Clear and unambiguous description of the equipment and location(s) at which each activity
will take place, including facility location(s)
Identification of quality verification activity and stage
The details of reference documents, procedures, or method statements to be utilised in
performance of the activity, including specific reference to actual sections and pages of
procedures, standards, instructions, specifications, etc.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Definition of acceptance criteria
Listing of certifying or verifying documents generated to provide evidence of compliance
with specified requirements; documents are to be provided using the proper Eskom
document numbering requirements
Identification of main supplier and sub-supplier (where applicable) third-party/approved
inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,
document review, and verification monitoring points and provision for sign-off of each of the
above-mentioned parties for each intervention point
Qualification requirements for quality control inspectors, including any third-party/AIA
inspectors
Listing of all proposed test procedures
Acceptance criteria for each inspection or test in alignment with specified tolerances
A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where
applicable), and Eskom prior to commencement of work
Inspection or testing intervention points, including, but not limited to, factory acceptance test
and package acceptance test, witness, and hold points
3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start
of each subsequent phase.
The supplier shall arrange coordination meetings with Eskom prior to placement of orders
for items or equipment to ensure that all technical and commercial requirements are clear
and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.
Supplier inspection personnel, including inspection agency personnel, shall be competent
and qualified to perform inspection and testing assignments. Mobilisation of all such
personnel shall be in compliance with the Project Quality Personnel Qualification
Specification.
3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with
comprehensive, clearly written, and unambiguous inspection and testing protocols, including
processes, procedures, and methods that shall include, but not be limited to, the following:
Requirements for inspection checklists and inspection assignments, with lists of items to be
inspected
An inspection and testing report format, report content, schedule for report processing and
distribution, and report retention requirements
Inspection and test report results response tracking (log) and resolution of nonconformity in
inspection and test processes, procedures, or methods and nonconformity identified in
inspection and test results
Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the
equipment and sub-systems (if applicable)
Hazard and Operability Study (HAZOP) report, as applicable
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier
inspection and testing programmes. These shall include review of sub-supplier inspection
reports and other quality control documentation. Additional formal assessment of
manufacturing, fabrication, and assembly facility operations shall be conducted by the
supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s
inspection and testing programmes. Assessment frequency shall be established in
consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and
performance information. The assessment scope and schedule shall be developed in
consultation with Eskom.
3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased
product compliance with specifications shall obtain document return/review status prior to
implementation.
3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to
deliver the works.
3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will
keep minutes of these meetings.
3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or
AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality
representatives who will be involved in the works, and records are to be kept.
3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the
supplier’s or sub-supplier’s premises and on site where the work is being performed. The
supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.
3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality
control activities, either in the capacity as an AIA or inspection agency, on the works
contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,
hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such
organisation to carry out its work on behalf of Eskom.
3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier
does not have a QCP/ ITP template.
3.5 Pre-Contract Award: Quality Requirement
3.5.1 Main Supplier and Sub-supplier Categories
Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are
classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality
documentation as per the tender selected category (indicated in Form A) using the list of tender
returnables document.
NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for
information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for
the procurement of products and services].
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The following are the minimum returnable documentation for Categories 1 to 4:
3.5.2 Category 1: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the
latest applicable revision). The QMS should drive the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal and external
audit reports. The audit reports must include, if applicable, nonconformity identified, and the
resulting remedial actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit a draft, or an example of an inspection and test
plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
documents (240-12248652).
3.5.3 Category 2: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed, implemented and maintained QMS
that complies with ISO 9001 or any applicable standard of quality management system (the latest
applicable revision). The following documents (approved/ signed copies) shall be submitted:
Quality Management System manual or a documented information that have defines and
describes the QMS and its scope
Quality Policy, aligned with the supplier’s strategic direction (documented information)
Quality Objectives (documented information)
Control of documented information (both maintain and retain documented information )
Internal audit procedure (documented information)
Control of nonconforming outputs (documented information)
Nonconformity and Corrective action procedure (documented information)
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal audit reports. The
audit reports must include, if applicable, nonconformity identified, and the resulting remedial
actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or
quality control plan (QCP) on similar or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
document (240-12248652).
3.5.4 Category 3: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001
(or the latest applicable revision). The following documented information (approved/ signed
copies) shall be submitted:
o Quality management system manual or a (documented information) that have
defines and describes the QMS and its scope
o Quality Policy, aligned with the supplier’s strategic direction (documented
information)
o Quality Objectives (documented information)
o Control of documented information (both maintain and retain documented
information )
o Internal audit procedure (documented information)
o Control of nonconforming outputs (documented information)
o Nonconformity and Corrective action procedure (documented information)
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example inspection and test plan (ITP) or
quality control plan (QCP).
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
NB: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.5.5 Category 4: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a quality method statement based on ISO 9001 and specific to the
scope of work.
The quality method statement should address all the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic
direction). (documented information)
The supplier shall submit a copy of quality objectives. (documented information)
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of the documented information for roles, responsibilities and
authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant
documented information are; organization charts, job descriptions, work instructions, duty
statements, manuals, procedures.
Note: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment
Supplier capability and capacity assessments shall be performed prior to contract award on potential
suppliers participating in Eskom Holdings procurement process to:
provide products and services with high risk to operational sustainability
work on critical plant and equipment
supply of critical plant items or components
provide special processes
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant
equipment, supplying commodities and providing specialised services shall be subjected to the
capability and capacity assessment.
Critical plant includes the following:
Generation Level 1 & 2 plant
Transmission and Distribution Power Plant & Control Plant
Mega Projects
All potential quality risks identified will be included in the assessment report provided for the tender
evaluation.
Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:
Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether
capability and capacity assessment will be conducted.
3.7 Post-Contract Award
3.7.1 Contract Execution
The supplier shall submit the following documents within 30 days or as per stated timeline after the
contract date, prior to the commencement of work, for acceptance by Eskom:
The supplier shall complete a QCP before contract award. This shall be reviewed and
signed off by Eskom within 30 days or as per stated timeline after contract award.
The supplier shall complete a quality control plan and ITP(s) for review and acceptance by
Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30
days or as per stated timeline after contract award.
The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and
by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier
and Eskom comments shall be resolved prior to commencing work.
The equipment lists and an indication of pressurised components and systems.
Note: These plans are to be compiled in line with Eskom’s requirements and will have to be
discussed with, and approved by, Eskom prior to any work commencing.
Correspondence shall be directed to the project manager, and periodic quality review
meetings shall be convened by Eskom with the supplier.
The mandatory quality review meetings are to be convened by the nominated project quality
manager or his/her representative for the contract.
Monthly quality performance and management reports are to be prepared by the supplier
during contract execution. The content of these reports shall be agreed by Eskom when
submitted to Eskom on a monthly basis.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.7.2 Supplier Quality Performance Monitoring Phase
During the contract execution phase, suppliers shall be monitored by Eskom for performance on
quality-related aspects.
The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to
the supplier.
The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the
execution of a contract using agreed key performance indicators. The monitored key performance
areas include the following:
CQP and QCP /ITP
Delivery
Design
Cost
Management system
Subsequent key performance indicators associated with these areas will include the following:
Nonconformity monitoring
Audit and assessment evaluation scoring
Management system compliance and accreditation
Achievement of delivery targets as per contractual agreements
Process improvements
Correction and corrective action response and closure
3.7.3 Supplier Quality Audit
3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers
3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,
accredited, and experienced personnel in accordance with procedures documented in the
Cqp.
3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project
scope of work quality audits and related quality performance reviews. Supplier quality audits
and related quality performance review processes shall be designed to address evaluation
of progress towards completion of project functional area deliverables as well as final
deliverable quality.
3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional
areas and related quality performance reviews at the time of first post-contract award CQP
submission.
3.8 Standard Conditions
3.8.1 Rights of Access
Eskom:
3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts;
3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well
as any documentation, materials, or equipment associated with the work, at any time or
project work location; and
3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-
suppliers.
The supplier:
3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with
the work at any time;
3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and
witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification
shall be conducted at no extra cost to Eskom;
3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,
and supporting documentation through provision of access to view and photocopy, as
required, to support verification of scope of work requirements. Access shall include the
ability to photograph Eskom equipment, systems, system components, materials, etc.;
3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by
itself or sub-suppliers, where Eskom might not have participated in the witnessing of their
quality assurance or control (this refers to inspections, audits, etc. performed by the supplier
on its own sub-suppliers);
3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by
Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and
3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.2 Eskom Rights to Information
3.8.2.1 To expect that the works will be conducted in accordance with the contract between the
parties.
3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.
3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in
selected audits as an observer and by assessing the supplier during key work stages.
Eskom will coordinate with the supplier to develop an oversight schedule aligned with the
supplier’s audit schedule.
3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the
audit programme.
3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier
shall provide all resources to support these activities.
3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.
3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.
3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective
of the agreed payment schedule and in accordance with the conditions of contract.
3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts.
3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as
well as any documentation, materials, or equipment associated with the work, at any time or
project work location.
3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.
3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s
or sub-supplier’s premises and on site where the work is being performed.
3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs
for Eskom oversight of selected functions and to perform surveillance or audits of the work.
3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and
before delivery, construction, erection, and commissioning to measure, test, and inspect the
products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery
order at any time and for any portion of the work that is not being performed in accordance
with the specified/agreed requirements.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3 Preservation
The supplier shall develop and implement a comprehensive preservation programme consisting of
plans, processes, procedures and actions undertaken for the purpose of planning for and
maintenance of material deliverables quality. The supplier preservation programme scope includes,
but is not limited to, the following:
3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct
implementation of, preservation programme requirements.
3.8.3.2 Development and implementation of preservation programme training appropriate to work
need.
3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of
services encompassing an online monitoring system and asset tracking during, but not
limited to the following stages: inspections, testing, shipping, transportation, storage, and
commissioning. The supplier is to enable full access during all of these stages in order to
allow the installation of the devices on Eskom-identified products and equipment, which
include the sub-supplier’s testing facilities, processing plant, and any other processes
deemed important towards effective and efficient quality control.
3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service
provider in ensuring seamless installation of the device and other associated installations.
Moreover, there is also a need to integrate data flows and systems between Eskom and the
supplier. Further details are included in the Eskom specifications and works information.
3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of
preservation requirements.
3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements
and recommendations.
3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency
with preservation programme expectations.
3.8.3.8 Preservation work plan development and plan execution performance evaluation of all
parties engaged for provision of material transportation, handling, or storage services.
3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance
at all work locations.
3.8.3.10 Development of a preservation programme records management process, in compliance
with Eskom information management requirements, which comprehensively addresses
generation, maintenance, and ready access by Eskom to all preservation programme
records.
3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for
identification of all physical asset pre-operation preservation of quality requirements. In this
reference, the term “physical assets” should be understood to include bulk materials,
including consumable items, equipment systems, system components, and any other
procured or supplied materials or equipment transferred to project control, but not deployed
for operational purposes.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.12 Where the project responsibility for equipment and materials management has been
formally delegated, the supplier’s preservation programme shall ensure clear and
unambiguous communication of pre-operation preservation of goods quality requirements
to sub-suppliers.
3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document
processes and procedures for efficient and effective monitoring of compliance with
programme requirements.
3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of
preservation requirements in the engineering instruction and subsequent inclusion of said
instruction in procurement documentation and shall be applicable until such time as
equipment or materials have been incorporated in an operating or operational system or
structure.
3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for
management of preservation responsibilities between project functional areas, for example,
procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to
construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level
responsibility between various subcontracted service providers.
3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project procurement, logistics, construction management,
quality, security, and other project functional areas, as required, for efficient and effective
implementation of preservation requirements. This shall take the form of a preservation
programme applicable to all systems, system components, equipment, materials, customer-
supplied materials, and other goods procured or managed under the scope of work.
3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously
address temporary, long-term, and in-transit preservation requirements, including, but not
limited to:
requirements for protection against, or insulation from, atmospheric conditions,
sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or
other physical environment conditions;
detailed procedures for application, use, monitoring, and maintenance of coatings,
coverings, fasteners, lines, and other components for internal and external weather
proofing;
requirements for electrical grounding or isolation;
requirements for internal or external environment creation, for example, inert gas
charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;
detailed procedures for initial set-up, charging, activation, and maintenance of
internal atmosphere generation, regeneration, monitoring, and relieving systems, for
example, inert gas management systems;
requirements for protection against, or insulation from, vibration or long-period
cyclical motion in transit, for example, wave-generated movement during sea
transport;
internal and external structural integrity protection, for example, internal and external
bracing, padding, framing, chocking, etc.;
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
support structure requirements, for example, stools, pads, or other devices,
substrates, or support required to ensure in-storage and in-transit stability of
systems, system components, equipment, and material, or other discrete units or
items;
provision for physical separation and/or barriers to prevent airborne or direct
transmittal of contaminants between work areas or between work areas and storage
areas, for example, prevention of carbon steel grinding or cutting debris impact on
stainless steel elements, airborne drift of blast aggregate into vessels or machinery,
etc.;
provision for, and final disposition of, temporary and longer-term storage or transit
required supports and related binding devices, for example, stools, stands, sea
fasteners, platforms, chocks, spacers, cabling, etc.;
provision of requirements for temporary work platforms or other support structures
required to ensure provision of preservation services, for example, provision of a
self-elevating work platform for periodic access to elevated fittings, gauges, man-
ways, etc.;
requirements for protection against, or insulation from, contact with other objects, for
example, padding or other protection for external tubing, fittings, or other impact-
sensitive structures or components;
clear physical delineation of temporary and longer-term storage areas supplemented
by hard and soft barriers, as required, to maintain a protective perimeter;
documented agreements with storage facility and transportation provider
management regarding security management, including, but not limited to, facility
access and egress control and control of access to project goods and materials
within facility boundaries or aboard vehicles or vessels; and
detailed procedures for inspection and testing to verify performance of preservation
procedures and to provide for timely notice and corrective action to maintain
preservation status.
3.8.3.18 The supplier’s preservation management programme scope shall encompass
management of preservation requirements, from initial transfer of ownership or management
responsibility to project scope of responsibility, through any period of temporary or longer-
term storage and through any period of transit, including transit for final delivery at point of
active use or installation.
3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously
address processes and procedures to ensure that storage and control of materials are
accomplished in accordance with manufacturer recommendations, specifications, and
project-specific requirements.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions
to address preservation and control of valves, electrical motors and components,
mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,
gaskets, coatings, insulation, and other materials. Special precautions include, but are not
limited to, supplier-specified maintenance procedures related to engines, electric motors,
pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.
3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the
system, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented in purchase orders, work authorisations, and other
communications between the supplier and sub-suppliers.
3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,
supplier procurement processes shall ensure clear and unambiguous documentation of sub-
supplier input into preservation management programme requirements.
3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project logistics, construction management, quality, security,
and other project functional areas, as required, for efficient and effective implementation of
preservation requirements.
3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-
supplier responsibility for execution of all preservation management programme elements,
including, but not limited to, all systems, processes, procedures, methods, ready access to
records, and provision of equipment, tools, or services essential to efficient and effective
execution of the preservation management programme.
3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are
clearly and unambiguously defined within the project team and efficiently and effectively
implemented at all project scope of work locations. Inclusion of supplier and sub-supplier
scope of work in the development and implementation of a preservation management
programme shall be considered essential to efficient and effective preservation
management programme execution.
3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility
for oversight and management of preservation management programme elements during
every stage of project development.
3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation
records for inspection and audit.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.4 Quality Audits Related Conditions
3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review
schedule and shall incorporate the current schedule as an attachment to the supplier CQP.
3.8.4.2 The supplier’s quality audit and related quality performance review schedule development
process shall be designed to incorporate consideration of information generated by
previously conducted audits and reviews, by input from project risk management evaluations
(risk register), or from Eskom or sub-supplier subject matter expertise.
3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected
audits as an observer and by assessing the supplier during key work stages. Eskom will
coordinate with the supplier to develop an oversight schedule aligned with the supplier’s
audit schedule.
3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the
supplier reflected in the audit programme.
3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and
unscheduled, during all phases of the contract. The supplier shall provide all resources to
support these activities.
3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture
and before delivery, construction, erection, and commissioning to measure, test, and inspect
the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect
products that are being manufactured by any sub-supplier. This includes surveillances.
3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-
suppliers.
3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting
quality audits and related quality performance reviews shall be defined in the supplier CQP
and shall be in compliance with the Project Quality Personnel Qualification Specification.
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom
3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated
by the supplier as a matter of urgency in order to determine the root cause, corrective action
measures, as required, with implementation time frames.
3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to
Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days
from the date of issue of the nonconformity and should be aligned with the site
requirements/procedure.
3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the
supplier proceeding with any pending/further intervention or corrective action, as may be
required by Eskom.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during
the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in
breach of contract and shall be held liable for any repair, rework, and/or associated
replacement costs. The supplier may, in such instances, also be held liable for the full costs
associated with the conducting of follow-up audits/surveillances/inspections.
3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection
reports raised by Eskom or its appointed inspection authority/agency shall form the basis of
any action to rescind/withdraw the supplier’s qualification status.
3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and
issued to the suppliers via the contract communication protocol. The suppliers shall
investigate the matter and respond in writing to Eskom of disposition within the stated
contractual conditions.
Note: The dates for the disposition should align to contractual conditions.
3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and
shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the
system failures. The supplier with raise a Corrective Action Report and undertake Root
Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken
immediately.
3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated
contractual conditions. The Project Manager should apply contractual remedies in
accordance with Fidic/ NEC contract.
3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same
supplier within a period of 6 months or less. This must then be escalated to the management
review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then
the matter must be escalated to the supplier review committee for recommendation.
3.8.6 Special Processes
The following requirements shall be applicable as well as additional requirements as specified in the
scope of work for the provision of the following special process services:
3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified
or work methods and operators tested and qualified are controlled and all steps followed
before the work can commence.
3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication
techniques, coating, painting, etc.
3.8.6.3 All special processes (procedures and processes) shall be submitted for review and
acceptance by Eskom, accredited or certified agency. No work shall commence until these
are accepted.
3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified
or approved by an accredited body and proof of certification shall be submitted to Eskom for
review. An example for this will be the Welding Management System based on ISO 3834.
3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review
and acceptance.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in
accordance with the procedures, processes and/ or applicable standards/ codes.
3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by
the supplier in accordance with the applicable procedure or code and these made available
to Eskom at all times.
This document has been seen and accepted by:
Name Designation
Kerseri Pather General Manager: Risk and Sustainability
Lenock Meyer Acting Senior Manager: Quality Management
Pamela Dondashe Middle Manager: Quality Assurance
Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management
Suzette Manthe Senior Advisor: Quality Performance and Planning
Lorna Ndlela Middle Manager: Eskom Document and Records Management
Date Rev. Compiler Remarks
October 2021 3 SA Sambo Specification was due for revision and in addition, to
align the requirements with the latest Eskom business
processes and systems.
October 2018 2 SA Sambo Specification reviewed to be aligned with the
requirements of ISO 9001:2015
March 2016 1 SA Sambo Specification was due for revision and also to
repackage the requirements and tender returnable
documents into four categories.
December 2011 0 A Hunter New document
The following people were involved in the development of this document:
Andrew Else
Bongi Tshabalala
Feziwe Mogamisi
Lesego Garegae
Patrick Thwane
Xolani Zuma
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Eskom Operational Quality Forum Members
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Important Dates
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf (unknown){"closingDate":"17 October 2021"}
Contact Information
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf (unknown){"name":null,"email":null,"phone":null,"department":"Supply Chain Management","address":null}
Evaluation Criteria
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf (unknown)Supplier Quality Management: Specification Unique Identifier: 240-105658000
The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
implementation, and maintenance of a quality management system (QMS) that conforms to the
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
inspection, hold points, surveillances, witnesses, reviews and verifications.
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
Title: Supplier Quality Management: Document Identifier: 240-105658000
Functional Area: Quality Management
Quality Quality Manager Quality Risk and
Technical Specifications
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf (unknown)Title: Supplier Quality Management: Document Identifier: 240-105658000
Alternative Reference QM 58
Number:
Area of Applicability: Eskom Holdings SOC Ltd
Functional Area: Quality Management
Revision: 3
Total Pages: 28
Next Review Date: October 2024
Disclosure Controlled Disclosure
Classification:
Compiled by Supported by Functional Authorized by
Responsibility
SA Sambo P Dondashe L Meyer K Pather
Chief Advisor Middle Manager Acting Senior General Manager
Quality Quality Manager Quality Risk and
Management Management Management Sustainability
Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021
EDC TN Formatted 15.10.2021
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Content
. Introduction ............................................................................................................................... 3
2.1 Scope ............................................................................................................................... 3
2.1.1 Purpose ................................................................................................................. 3
2.1.2 Applicability ........................................................................................................... 3
2.1.3 Effective date ......................................................................................................... 3
2.2 Normative/Informative References ................................................................................... 3
2.2.1 Normative .............................................................................................................. 3
2.2.2 Informative............................................................................................................. 3
2.3 Definitions ........................................................................................................................ 4
2.4 Abbreviations ................................................................................................................... 5
2.5 Roles and Responsibilities ............................................................................................... 6
2.6 Process for Monitoring ...................................................................................................... 6
2.7 Related/Supporting Documents ........................................................................................ 6
3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7
3.2 Quality Plan ...................................................................................................................... 8
3.3 Contract Quality Plan........................................................................................................ 8
3.4 Quality Control Plan ....................................................................................................... 10
3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16
3.7 Post-Contract Award ...................................................................................................... 17
3.7.1 Contract Execution .............................................................................................. 17
3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18
3.7.3 Supplier Quality Audit .......................................................................................... 18
3.8 Standard Conditions ....................................................................................................... 19
3.8.1 Rights of Access .................................................................................................. 19
3.8.2 Eskom Rights to Information ................................................................................ 20
3.8.3 Preservation ........................................................................................................ 21
3.8.4 Quality Audits Related Conditions ....................................................................... 25
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by
Eskom ................................................................................................................. 25
3.8.6 Special Processes ............................................................................................... 26
Acceptance ............................................................................................................................. 27
Revisions ................................................................................................................................ 27
Development Team ................................................................................................................ 27
Acknowledgements ................................................................................................................ 28
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s
position is to partner with suppliers who fully demonstrate commitment to the development,
implementation, and maintenance of a quality management system (QMS) that conforms to the
requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve
their QMS and enhance service delivery by implementing and conforming to the standard.
2.1 Scope
2.1.1 Purpose
The purpose of this specification is to outline the requirements according to which suppliers shall
develop,
implement,
maintain, and
continually improve
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
2.1.2 Applicability
This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,
suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests
for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products
and services.
2.1.3 Effective date
Date of authorisation of the specification
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
2.2.1 Normative
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
2.2.2 Informative
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
Success
[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy
[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and
Activities
[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures
2.3 Definitions
The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.
2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product
may comprise multiple individual components
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
Purpose of a CQP is to outline how the results defined in the specifications will be achieved.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
manufacturing shall not proceed without the attendance of, and written authorisation of, an
Eskom representative or Eskom inspection agency, whichever is applicable.
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
concerned with the implementation of a specific QCP/ ITP. These can be in the form of
inspection, hold points, surveillances, witnesses, reviews and verifications.
2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
services.
2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or
health, causes an environmental incident, cause a huge production loss or major equipment
damage. Equipment that are safety/ redundancy/ protective device or covered by statutory
regulations requirements.
2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,
causes significant costs or secondary damage.
2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,
environmental, cost, availability and/ or reliability of plant.
2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that
renders the quality of an item, component, or product unacceptable or indeterminate. The
term also covers a deficiency in, or deviation from/non-adherence to, the quality management
system requirements, prescribed production processes, and/or related documentation such
as procedures and instructions.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be
applied to a specific object.
2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the
execution of the project, inclusive of test methods, procedures, and acceptance criteria (This
term is equivalent to QIP and ITP).
2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.
Requirements are generally specified in the purchase order and/or contract documentation,
but may not be limited to these.
2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside
the control room (breakers, bus-bars, CT’s, VT’s and transformers).
2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control
and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and
tele-control).
2.3.15 Special Process: is any production or service process which generates products or services
which cannot be measured, monitored, or verified prior to delivery and use.
2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.
A supplier may be a natural or legal person and includes any employee acting within the
course and scope of his/her employment or any agent or manager acting for, or on behalf of,
or in the interests of, the person registered as supplier on the Eskom supplier database.
2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that
enters into a subcontract and assumes some of the obligations of the supplier or prime
contractor.
2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection
activity will take place. Work may proceed, provided Eskom or its inspection agency has been
formally notified and confirmed that inspection is waived.
2.4 Abbreviations
Abbreviation Explanation
AIA Approved Inspection Authority
CA Corrective Action
CQP Contract Quality Plan
FIDIC Federation Internationale Des Ingenieurs- Conseils
FMECA Failure Mode, Effects and Criticality Analysis
HAZOP Hazard and Operability Study
ISO International Organisation for Standardisation
ITP Inspection and Test Plan
NC Nonconformity
NDT Non Destructive Testing
PMI Positive Material Identification
QCP Quality Control Plan
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Abbreviation Explanation
QMS Quality Management System
PQP Project Quality Plan
RFI Request for Information
RFQ Request for Quotation
RFP Request for Proposal
SHEQ Safety, Health, Environment, and Quality
SETA Skills Education Training Authorities
WPS Welding procedure specifications
WQR Welder’s Qualification Record
2.5 Roles and Responsibilities
Eskom Quality representative/ professional will select applicable requirements for existing and
potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier
Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001
Standard).
The existing and/ or potential suppliers must complete, sign and return Form A with the other
returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and
responsibilities for this standard are defined within the text of this specification.
2.6 Process for Monitoring
The application of this specification throughout Eskom shall be audited as per the management
system audit schedule.
2.7 Related/Supporting Documents
The documents superseded by this specification: all divisional and business unit supplier quality
requirements standards and/or specifications.
Forms and templates:
[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management
Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form
A)
[2] 240-109253698 Template for a Typical Contract Quality Plan
[3] 240-109253302 Quality Control Plan/Inspection and Test Plan
[4] 240-126469599 Method Statement Template.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The quality assessment criteria and Form A of this specification will be selected and completed by
an Eskom Quality representative/ professional who will identify the applicable supplier quality
requirements to be met.
Form A of this specification must also be completed and signed by the supplier responding to an
Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements
as per this specification and ISO 9001 Standard or any additional quality requirements specific to
the scope of work.
3.1 Supplier and Sub-Supplier Quality Management System Requirements
3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS
that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest
applicable revision) and in accordance with the requirements of this specification.
3.1.2 Such a formal system shall consist of the appropriate documented information required by
ISO 9001 and may include a quality manual, quality plans, work procedures, work
instructions, method statements, work flow documentation, etc., as the case may be. This
requirement constitutes the most basic QMS requirements.
3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001
certificate from an accredited certification body, as indicated in the applicable Eskom
invitation (this requirement applies equally to both the supplier and any/ all manufacturing
third-party organisations mentioned above).
3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,
documented, implemented, reviewed and maintained QMS that complies with the
requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the
main supplier invariably requires the assistance of a sub-supplier in order to realise its own
supply obligations. The aforementioned requirement applies equally in all cases where any
such sub-supplier’s scope of responsibility includes the provision of any of the following
activities, namely, design and development, manufacturing, maintenance, testing, storage,
delivery, installation, commissioning, and project management, or in the cases the supplier
name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must
ensure that the changed entity can still fulfil the requirements as set out in the contract
documentation.
3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier
facilities.
3.1.6 The main supplier shall be responsible for defining and managing the specific quality
assurance and control elements applicable to the respective sub-supplier’s scope of
work/supply and ensure that its sub-supplier(s) quality programmes support Eskom
requirements.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect
the quality system prior to implementation of these changes.
3.1.8 The main supplier shall develop and implement a performance management programme for
their sub-supplier. The programme shall include, but not limited to:
Verification of the QMS
Audits and surveillances
Regular assessment of the CQPs and reviews of QCPs.
NC and Defect Management
Inspection and test plans
Risk management
3.2 Quality Plan
The information in this section constitutes the minimum requirements for a quality plan.
3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the
categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services
and processes shall have a documented, implemented, reviewed and maintained contract
quality plan and/or quality control plan (inspection and test plan).
3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All
production and/ or service provision shall be carried out in accordance with a documented
and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test
plan (ITP).
3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the
supplier’s quality system in order to demonstrate its ability towards both controlling and
meeting specified Eskom requirements.
Note 1: Contract Quality Plan should address the quality assurance elements related to the scope
of work and/ or technical specification.
Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality
control elements related to the scope of work and/ or technical specification.
3.3 Contract Quality Plan
The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality
plans (CQPs) and associated documentation in accordance with the requirements of project QMS
processes applicable to the sub-supplier’s scope of work.
The supplier shall, where applicable, based on scope of work criticality, ensure that procurement
documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for
supplier and Eskom review.
The main supplier shall ensure that sub-supplier CQPs are developed and implemented in
accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In
addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall
include the following (as applicable):
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.3.1 The management of records, including material tests, positive material identification (PMI)
testing, material certification, etc.
3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of
inspection.
3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior
to shipment.
3.3.4 The special processes related to welding: management of the welder’s qualification record
(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)
that will be used in the performance of work for supplier review and acceptance prior to
commencing manufacture. Welders shall be qualified to the specified Codes of Construction
for the applicable procedures. The requirements for qualification shall be specified by the
supplier, and welder records shall be maintained by sub-suppliers performing the work.
3.3.5 The special installation procedures and other required fabrication or manufacturing
procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)
that will be used in the performance of work shall require supplier review and acceptance
prior to commencing manufacture. The personnel carrying out special processes (for
example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully
verified by subsequent inspection and test shall be suitably qualified and, where applicable,
registered with statutory bodies as legally required, that is, as radiographic workers to conduct
radiography. The requirements for the qualification shall be specified, and personnel records
shall be maintained in accordance with the Project Quality Personnel Qualification
Specification and, where applicable, legal requirements.
3.3.6 The personnel required to perform special processes shall be certified competent through a
certificate of competency in accordance with the company’s internal training management
and competency control procedures or an external certification body (for example, NDT)
through an accredited service provider as per Skills Education Training Authorities (SETA)
requirements.
3.3.7 All personnel who perform activities that affect quality shall have their training needs identified
and documented. The required training shall be implemented in accordance with the
company’s training management and competency control procedures. All the training
certificates shall meet the SETA requirements in terms of having the unit standard completed
and the accreditation number of the service providers.
3.3.8 Instructions and requirements for equipment and materials storage, preservation, and
maintenance, including identification of materials required for preservation and maintenance,
are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that
appropriate resources are available at the time of delivery.
3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s
sub-suppliers by Eskom or it agent.
3.3.10 The CQP information need to include, but not limited to:
Spells out the aspects of the QMS to be applied within a specific Eskom project, and the
methods to be utilised to ensure quality.
Outline the resources, the communication channels, applicable documents and records to be
generated.
Management Authority and Responsibility from both supplier and client need to outline in the
Cqp.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
List of documents and records that will be used and submitted during the execution of the
project.
Communications channels should include contact person and contact details
Monitoring & measurement procedures for activities need to be indicated.
3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements
Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-
fabrication meeting and prior to commencement of manufacturing, whichever is earlier.
3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does
not have a CQP template.
3.4 Quality Control Plan
The supplier shall develop and implement processes and procedures that efficiently and effectively
monitor, verify and document the quality of the scope of work for deliverables.
The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail
sufficient to address all quality-control-related activities in a chronological order, from contract review
through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,
hand-over documentation, and certification. In addition, the supplier shall ensure compliance with
the following requirements:
3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a
supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be
performed and special attention to controls related to critical products and services.
3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and
they shall allow for the insertion of Eskom specific requirements, including hold and witness
points prior to the commencement of work.
3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection
authority or agency’s agreement prior to the commencement of work involving an activity
affected by such changes.
3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final
acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation
inspections where contracted, preservation, site acceptance tests, construction and erection
works, and pre-commissioning and commissioning tests.
3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier
Qcp/ itp.
3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at
the work location, and Eskom representatives on site shall have on-going access to this
information. Workplace documentation shall be available in English and in any workforce-
appropriate language.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-
supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details
of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-
supplier scope of work.
3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper
implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by
sub-suppliers.
3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of
selected functions and to perform surveillance or audits of the work.
3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can
be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or
other risks.
3.4.11 A QCP/ ITP shall contain the following information:
Eskom contract number and title
The supplier’s order number
Identification of the area of works/contract
Description of the work, with components, item number, and activity date
QCP/ITP unique number
A list of the sequence of operations, including inspection and tests
The identification of the specification, drawing number, or procedure for each operation,
with reference to the relevant criticality risk rating
The acceptance criteria, with reference to the technical specification, in-house, national, or
international standard, with the relevant clause number for each operation
The inspection and test activities that the supplier has nominated for its intervention points
Provision for the inclusion of intervention points nominated by Eskom and/or its authority/
agency
Provision for intervention point acceptance by date and signature for all parties having
intervention in the plan
Inspection and test records to be generated by the supplier for each operation and an
indication of records to be provided to Eskom (as applicable)
3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated
documentation applicable to the sub-supplier scope of work. Any changes made to the QCP
after submission must be resubmitted to Eskom for further review. The supplier shall ensure
that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements
Specifications, including, but not limited to, the following requirements:
Clear and unambiguous description of the equipment and location(s) at which each activity
will take place, including facility location(s)
Identification of quality verification activity and stage
The details of reference documents, procedures, or method statements to be utilised in
performance of the activity, including specific reference to actual sections and pages of
procedures, standards, instructions, specifications, etc.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Definition of acceptance criteria
Listing of certifying or verifying documents generated to provide evidence of compliance
with specified requirements; documents are to be provided using the proper Eskom
document numbering requirements
Identification of main supplier and sub-supplier (where applicable) third-party/approved
inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,
document review, and verification monitoring points and provision for sign-off of each of the
above-mentioned parties for each intervention point
Qualification requirements for quality control inspectors, including any third-party/AIA
inspectors
Listing of all proposed test procedures
Acceptance criteria for each inspection or test in alignment with specified tolerances
A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where
applicable), and Eskom prior to commencement of work
Inspection or testing intervention points, including, but not limited to, factory acceptance test
and package acceptance test, witness, and hold points
3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start
of each subsequent phase.
The supplier shall arrange coordination meetings with Eskom prior to placement of orders
for items or equipment to ensure that all technical and commercial requirements are clear
and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.
Supplier inspection personnel, including inspection agency personnel, shall be competent
and qualified to perform inspection and testing assignments. Mobilisation of all such
personnel shall be in compliance with the Project Quality Personnel Qualification
Specification.
3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with
comprehensive, clearly written, and unambiguous inspection and testing protocols, including
processes, procedures, and methods that shall include, but not be limited to, the following:
Requirements for inspection checklists and inspection assignments, with lists of items to be
inspected
An inspection and testing report format, report content, schedule for report processing and
distribution, and report retention requirements
Inspection and test report results response tracking (log) and resolution of nonconformity in
inspection and test processes, procedures, or methods and nonconformity identified in
inspection and test results
Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the
equipment and sub-systems (if applicable)
Hazard and Operability Study (HAZOP) report, as applicable
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier
inspection and testing programmes. These shall include review of sub-supplier inspection
reports and other quality control documentation. Additional formal assessment of
manufacturing, fabrication, and assembly facility operations shall be conducted by the
supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s
inspection and testing programmes. Assessment frequency shall be established in
consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and
performance information. The assessment scope and schedule shall be developed in
consultation with Eskom.
3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased
product compliance with specifications shall obtain document return/review status prior to
implementation.
3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to
deliver the works.
3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will
keep minutes of these meetings.
3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or
AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality
representatives who will be involved in the works, and records are to be kept.
3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the
supplier’s or sub-supplier’s premises and on site where the work is being performed. The
supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.
3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality
control activities, either in the capacity as an AIA or inspection agency, on the works
contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,
hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such
organisation to carry out its work on behalf of Eskom.
3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier
does not have a QCP/ ITP template.
3.5 Pre-Contract Award: Quality Requirement
3.5.1 Main Supplier and Sub-supplier Categories
Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are
classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality
documentation as per the tender selected category (indicated in Form A) using the list of tender
returnables document.
NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for
information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for
the procurement of products and services].
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The following are the minimum returnable documentation for Categories 1 to 4:
3.5.2 Category 1: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the
latest applicable revision). The QMS should drive the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal and external
audit reports. The audit reports must include, if applicable, nonconformity identified, and the
resulting remedial actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit a draft, or an example of an inspection and test
plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
documents (240-12248652).
3.5.3 Category 2: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed, implemented and maintained QMS
that complies with ISO 9001 or any applicable standard of quality management system (the latest
applicable revision). The following documents (approved/ signed copies) shall be submitted:
Quality Management System manual or a documented information that have defines and
describes the QMS and its scope
Quality Policy, aligned with the supplier’s strategic direction (documented information)
Quality Objectives (documented information)
Control of documented information (both maintain and retain documented information )
Internal audit procedure (documented information)
Control of nonconforming outputs (documented information)
Nonconformity and Corrective action procedure (documented information)
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal audit reports. The
audit reports must include, if applicable, nonconformity identified, and the resulting remedial
actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or
quality control plan (QCP) on similar or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
document (240-12248652).
3.5.4 Category 3: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001
(or the latest applicable revision). The following documented information (approved/ signed
copies) shall be submitted:
o Quality management system manual or a (documented information) that have
defines and describes the QMS and its scope
o Quality Policy, aligned with the supplier’s strategic direction (documented
information)
o Quality Objectives (documented information)
o Control of documented information (both maintain and retain documented
information )
o Internal audit procedure (documented information)
o Control of nonconforming outputs (documented information)
o Nonconformity and Corrective action procedure (documented information)
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example inspection and test plan (ITP) or
quality control plan (QCP).
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
NB: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.5.5 Category 4: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a quality method statement based on ISO 9001 and specific to the
scope of work.
The quality method statement should address all the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic
direction). (documented information)
The supplier shall submit a copy of quality objectives. (documented information)
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of the documented information for roles, responsibilities and
authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant
documented information are; organization charts, job descriptions, work instructions, duty
statements, manuals, procedures.
Note: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment
Supplier capability and capacity assessments shall be performed prior to contract award on potential
suppliers participating in Eskom Holdings procurement process to:
provide products and services with high risk to operational sustainability
work on critical plant and equipment
supply of critical plant items or components
provide special processes
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant
equipment, supplying commodities and providing specialised services shall be subjected to the
capability and capacity assessment.
Critical plant includes the following:
Generation Level 1 & 2 plant
Transmission and Distribution Power Plant & Control Plant
Mega Projects
All potential quality risks identified will be included in the assessment report provided for the tender
evaluation.
Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:
Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether
capability and capacity assessment will be conducted.
3.7 Post-Contract Award
3.7.1 Contract Execution
The supplier shall submit the following documents within 30 days or as per stated timeline after the
contract date, prior to the commencement of work, for acceptance by Eskom:
The supplier shall complete a QCP before contract award. This shall be reviewed and
signed off by Eskom within 30 days or as per stated timeline after contract award.
The supplier shall complete a quality control plan and ITP(s) for review and acceptance by
Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30
days or as per stated timeline after contract award.
The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and
by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier
and Eskom comments shall be resolved prior to commencing work.
The equipment lists and an indication of pressurised components and systems.
Note: These plans are to be compiled in line with Eskom’s requirements and will have to be
discussed with, and approved by, Eskom prior to any work commencing.
Correspondence shall be directed to the project manager, and periodic quality review
meetings shall be convened by Eskom with the supplier.
The mandatory quality review meetings are to be convened by the nominated project quality
manager or his/her representative for the contract.
Monthly quality performance and management reports are to be prepared by the supplier
during contract execution. The content of these reports shall be agreed by Eskom when
submitted to Eskom on a monthly basis.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.7.2 Supplier Quality Performance Monitoring Phase
During the contract execution phase, suppliers shall be monitored by Eskom for performance on
quality-related aspects.
The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to
the supplier.
The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the
execution of a contract using agreed key performance indicators. The monitored key performance
areas include the following:
CQP and QCP /ITP
Delivery
Design
Cost
Management system
Subsequent key performance indicators associated with these areas will include the following:
Nonconformity monitoring
Audit and assessment evaluation scoring
Management system compliance and accreditation
Achievement of delivery targets as per contractual agreements
Process improvements
Correction and corrective action response and closure
3.7.3 Supplier Quality Audit
3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers
3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,
accredited, and experienced personnel in accordance with procedures documented in the
Cqp.
3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project
scope of work quality audits and related quality performance reviews. Supplier quality audits
and related quality performance review processes shall be designed to address evaluation
of progress towards completion of project functional area deliverables as well as final
deliverable quality.
3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional
areas and related quality performance reviews at the time of first post-contract award CQP
submission.
3.8 Standard Conditions
3.8.1 Rights of Access
Eskom:
3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts;
3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well
as any documentation, materials, or equipment associated with the work, at any time or
project work location; and
3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-
suppliers.
The supplier:
3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with
the work at any time;
3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and
witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification
shall be conducted at no extra cost to Eskom;
3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,
and supporting documentation through provision of access to view and photocopy, as
required, to support verification of scope of work requirements. Access shall include the
ability to photograph Eskom equipment, systems, system components, materials, etc.;
3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by
itself or sub-suppliers, where Eskom might not have participated in the witnessing of their
quality assurance or control (this refers to inspections, audits, etc. performed by the supplier
on its own sub-suppliers);
3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by
Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and
3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.2 Eskom Rights to Information
3.8.2.1 To expect that the works will be conducted in accordance with the contract between the
parties.
3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.
3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in
selected audits as an observer and by assessing the supplier during key work stages.
Eskom will coordinate with the supplier to develop an oversight schedule aligned with the
supplier’s audit schedule.
3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the
audit programme.
3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier
shall provide all resources to support these activities.
3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.
3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.
3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective
of the agreed payment schedule and in accordance with the conditions of contract.
3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts.
3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as
well as any documentation, materials, or equipment associated with the work, at any time or
project work location.
3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.
3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s
or sub-supplier’s premises and on site where the work is being performed.
3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs
for Eskom oversight of selected functions and to perform surveillance or audits of the work.
3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and
before delivery, construction, erection, and commissioning to measure, test, and inspect the
products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery
order at any time and for any portion of the work that is not being performed in accordance
with the specified/agreed requirements.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3 Preservation
The supplier shall develop and implement a comprehensive preservation programme consisting of
plans, processes, procedures and actions undertaken for the purpose of planning for and
maintenance of material deliverables quality. The supplier preservation programme scope includes,
but is not limited to, the following:
3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct
implementation of, preservation programme requirements.
3.8.3.2 Development and implementation of preservation programme training appropriate to work
need.
3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of
services encompassing an online monitoring system and asset tracking during, but not
limited to the following stages: inspections, testing, shipping, transportation, storage, and
commissioning. The supplier is to enable full access during all of these stages in order to
allow the installation of the devices on Eskom-identified products and equipment, which
include the sub-supplier’s testing facilities, processing plant, and any other processes
deemed important towards effective and efficient quality control.
3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service
provider in ensuring seamless installation of the device and other associated installations.
Moreover, there is also a need to integrate data flows and systems between Eskom and the
supplier. Further details are included in the Eskom specifications and works information.
3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of
preservation requirements.
3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements
and recommendations.
3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency
with preservation programme expectations.
3.8.3.8 Preservation work plan development and plan execution performance evaluation of all
parties engaged for provision of material transportation, handling, or storage services.
3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance
at all work locations.
3.8.3.10 Development of a preservation programme records management process, in compliance
with Eskom information management requirements, which comprehensively addresses
generation, maintenance, and ready access by Eskom to all preservation programme
records.
3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for
identification of all physical asset pre-operation preservation of quality requirements. In this
reference, the term “physical assets” should be understood to include bulk materials,
including consumable items, equipment systems, system components, and any other
procured or supplied materials or equipment transferred to project control, but not deployed
for operational purposes.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.12 Where the project responsibility for equipment and materials management has been
formally delegated, the supplier’s preservation programme shall ensure clear and
unambiguous communication of pre-operation preservation of goods quality requirements
to sub-suppliers.
3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document
processes and procedures for efficient and effective monitoring of compliance with
programme requirements.
3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of
preservation requirements in the engineering instruction and subsequent inclusion of said
instruction in procurement documentation and shall be applicable until such time as
equipment or materials have been incorporated in an operating or operational system or
structure.
3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for
management of preservation responsibilities between project functional areas, for example,
procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to
construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level
responsibility between various subcontracted service providers.
3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project procurement, logistics, construction management,
quality, security, and other project functional areas, as required, for efficient and effective
implementation of preservation requirements. This shall take the form of a preservation
programme applicable to all systems, system components, equipment, materials, customer-
supplied materials, and other goods procured or managed under the scope of work.
3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously
address temporary, long-term, and in-transit preservation requirements, including, but not
limited to:
requirements for protection against, or insulation from, atmospheric conditions,
sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or
other physical environment conditions;
detailed procedures for application, use, monitoring, and maintenance of coatings,
coverings, fasteners, lines, and other components for internal and external weather
proofing;
requirements for electrical grounding or isolation;
requirements for internal or external environment creation, for example, inert gas
charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;
detailed procedures for initial set-up, charging, activation, and maintenance of
internal atmosphere generation, regeneration, monitoring, and relieving systems, for
example, inert gas management systems;
requirements for protection against, or insulation from, vibration or long-period
cyclical motion in transit, for example, wave-generated movement during sea
transport;
internal and external structural integrity protection, for example, internal and external
bracing, padding, framing, chocking, etc.;
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
support structure requirements, for example, stools, pads, or other devices,
substrates, or support required to ensure in-storage and in-transit stability of
systems, system components, equipment, and material, or other discrete units or
items;
provision for physical separation and/or barriers to prevent airborne or direct
transmittal of contaminants between work areas or between work areas and storage
areas, for example, prevention of carbon steel grinding or cutting debris impact on
stainless steel elements, airborne drift of blast aggregate into vessels or machinery,
etc.;
provision for, and final disposition of, temporary and longer-term storage or transit
required supports and related binding devices, for example, stools, stands, sea
fasteners, platforms, chocks, spacers, cabling, etc.;
provision of requirements for temporary work platforms or other support structures
required to ensure provision of preservation services, for example, provision of a
self-elevating work platform for periodic access to elevated fittings, gauges, man-
ways, etc.;
requirements for protection against, or insulation from, contact with other objects, for
example, padding or other protection for external tubing, fittings, or other impact-
sensitive structures or components;
clear physical delineation of temporary and longer-term storage areas supplemented
by hard and soft barriers, as required, to maintain a protective perimeter;
documented agreements with storage facility and transportation provider
management regarding security management, including, but not limited to, facility
access and egress control and control of access to project goods and materials
within facility boundaries or aboard vehicles or vessels; and
detailed procedures for inspection and testing to verify performance of preservation
procedures and to provide for timely notice and corrective action to maintain
preservation status.
3.8.3.18 The supplier’s preservation management programme scope shall encompass
management of preservation requirements, from initial transfer of ownership or management
responsibility to project scope of responsibility, through any period of temporary or longer-
term storage and through any period of transit, including transit for final delivery at point of
active use or installation.
3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously
address processes and procedures to ensure that storage and control of materials are
accomplished in accordance with manufacturer recommendations, specifications, and
project-specific requirements.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions
to address preservation and control of valves, electrical motors and components,
mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,
gaskets, coatings, insulation, and other materials. Special precautions include, but are not
limited to, supplier-specified maintenance procedures related to engines, electric motors,
pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.
3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the
system, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented in purchase orders, work authorisations, and other
communications between the supplier and sub-suppliers.
3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,
supplier procurement processes shall ensure clear and unambiguous documentation of sub-
supplier input into preservation management programme requirements.
3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project logistics, construction management, quality, security,
and other project functional areas, as required, for efficient and effective implementation of
preservation requirements.
3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-
supplier responsibility for execution of all preservation management programme elements,
including, but not limited to, all systems, processes, procedures, methods, ready access to
records, and provision of equipment, tools, or services essential to efficient and effective
execution of the preservation management programme.
3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are
clearly and unambiguously defined within the project team and efficiently and effectively
implemented at all project scope of work locations. Inclusion of supplier and sub-supplier
scope of work in the development and implementation of a preservation management
programme shall be considered essential to efficient and effective preservation
management programme execution.
3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility
for oversight and management of preservation management programme elements during
every stage of project development.
3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation
records for inspection and audit.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.4 Quality Audits Related Conditions
3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review
schedule and shall incorporate the current schedule as an attachment to the supplier CQP.
3.8.4.2 The supplier’s quality audit and related quality performance review schedule development
process shall be designed to incorporate consideration of information generated by
previously conducted audits and reviews, by input from project risk management evaluations
(risk register), or from Eskom or sub-supplier subject matter expertise.
3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected
audits as an observer and by assessing the supplier during key work stages. Eskom will
coordinate with the supplier to develop an oversight schedule aligned with the supplier’s
audit schedule.
3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the
supplier reflected in the audit programme.
3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and
unscheduled, during all phases of the contract. The supplier shall provide all resources to
support these activities.
3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture
and before delivery, construction, erection, and commissioning to measure, test, and inspect
the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect
products that are being manufactured by any sub-supplier. This includes surveillances.
3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-
suppliers.
3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting
quality audits and related quality performance reviews shall be defined in the supplier CQP
and shall be in compliance with the Project Quality Personnel Qualification Specification.
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom
3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated
by the supplier as a matter of urgency in order to determine the root cause, corrective action
measures, as required, with implementation time frames.
3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to
Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days
from the date of issue of the nonconformity and should be aligned with the site
requirements/procedure.
3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the
supplier proceeding with any pending/further intervention or corrective action, as may be
required by Eskom.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during
the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in
breach of contract and shall be held liable for any repair, rework, and/or associated
replacement costs. The supplier may, in such instances, also be held liable for the full costs
associated with the conducting of follow-up audits/surveillances/inspections.
3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection
reports raised by Eskom or its appointed inspection authority/agency shall form the basis of
any action to rescind/withdraw the supplier’s qualification status.
3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and
issued to the suppliers via the contract communication protocol. The suppliers shall
investigate the matter and respond in writing to Eskom of disposition within the stated
contractual conditions.
Note: The dates for the disposition should align to contractual conditions.
3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and
shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the
system failures. The supplier with raise a Corrective Action Report and undertake Root
Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken
immediately.
3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated
contractual conditions. The Project Manager should apply contractual remedies in
accordance with Fidic/ NEC contract.
3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same
supplier within a period of 6 months or less. This must then be escalated to the management
review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then
the matter must be escalated to the supplier review committee for recommendation.
3.8.6 Special Processes
The following requirements shall be applicable as well as additional requirements as specified in the
scope of work for the provision of the following special process services:
3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified
or work methods and operators tested and qualified are controlled and all steps followed
before the work can commence.
3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication
techniques, coating, painting, etc.
3.8.6.3 All special processes (procedures and processes) shall be submitted for review and
acceptance by Eskom, accredited or certified agency. No work shall commence until these
are accepted.
3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified
or approved by an accredited body and proof of certification shall be submitted to Eskom for
review. An example for this will be the Welding Management System based on ISO 3834.
3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review
and acceptance.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in
accordance with the procedures, processes and/ or applicable standards/ codes.
3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by
the supplier in accordance with the applicable procedure or code and these made available
to Eskom at all times.
This document has been seen and accepted by:
Name Designation
Kerseri Pather General Manager: Risk and Sustainability
Lenock Meyer Acting Senior Manager: Quality Management
Pamela Dondashe Middle Manager: Quality Assurance
Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management
Suzette Manthe Senior Advisor: Quality Performance and Planning
Lorna Ndlela Middle Manager: Eskom Document and Records Management
Date Rev. Compiler Remarks
October 2021 3 SA Sambo Specification was due for revision and in addition, to
align the requirements with the latest Eskom business
processes and systems.
October 2018 2 SA Sambo Specification reviewed to be aligned with the
requirements of ISO 9001:2015
March 2016 1 SA Sambo Specification was due for revision and also to
repackage the requirements and tender returnable
documents into four categories.
December 2011 0 A Hunter New document
The following people were involved in the development of this document:
Andrew Else
Bongi Tshabalala
Feziwe Mogamisi
Lesego Garegae
Patrick Thwane
Xolani Zuma
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Eskom Operational Quality Forum Members
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Methodology
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf Clear and unambiguous description of the equipment and location(s) at which each activity
will take place, including facility location(s)
Identification of quality verification activity and stage
The details of reference documents, procedures, or method statements to be utilised in
performance of the activity, including specific reference to actual sections and pages of
procedures, standards, instructions, specifications, etc.
supplier. Further details are included in the Eskom specifications and works information.
3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of
preservation requirements.
3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements
and recommendations.
3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency
with preservation programme expectations.
3.8.3.8 Preservation work plan development and plan execution performance evaluation of all
parties engaged for provision of material transportation, handling, or storage services.
3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance
at all work locations.
3.8.3.10 Development of a preservation programme records management process, in compliance
with Eskom information management requirements, which comprehensively addresses
generation, maintenance, and ready access by Eskom to all preservation programme
records.
3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for
identification of all physical asset pre-operation preservation of quality requirements. In this
reference, the term “physical assets” should be understood to include bulk materials,
including consumable items, equipment systems, system components, and any other
procured or supplied materials or equipment transferred to project control, but not deployed
for operational purposes.
Experience & Qualifications
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdfReg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,
accredited, and experienced personnel in accordance with procedures documented in the
Quality Management
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf. Introduction ............................................................................................................................... 3
2.1 Scope ............................................................................................................................... 3
2.1.1 Purpose ................................................................................................................. 3
2.1.2 Applicability ........................................................................................................... 3
2.1.3 Effective date ......................................................................................................... 3
2.2 Normative/Informative References ................................................................................... 3
2.2.1 Normative .............................................................................................................. 3
2.2.2 Informative............................................................................................................. 3
2.3 Definitions ........................................................................................................................ 4
2.4 Abbreviations ................................................................................................................... 5
2.5 Roles and Responsibilities ............................................................................................... 6
2.6 Process for Monitoring ...................................................................................................... 6
2.7 Related/Supporting Documents ........................................................................................ 6
3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7
3.2 Quality Plan ...................................................................................................................... 8
3.3 Contract Quality Plan........................................................................................................ 8
3.4 Quality Control Plan ....................................................................................................... 10
3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16
3.7 Post-Contract Award ...................................................................................................... 17
3.7.1 Contract Execution .............................................................................................. 17
3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18
3.7.3 Supplier Quality Audit .......................................................................................... 18
3.8 Standard Conditions ....................................................................................................... 19
3.8.1 Rights of Access .................................................................................................. 19
3.8.2 Eskom Rights to Information ................................................................................ 20
3.8.3 Preservation ........................................................................................................ 21
3.8.4 Quality Audits Related Conditions ....................................................................... 25
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by
Eskom ................................................................................................................. 25
3.8.6 Special Processes ............................................................................................... 26
Acceptance ............................................................................................................................. 27
Revisions ................................................................................................................................ 27
Development Team ................................................................................................................ 27
Acknowledgements ................................................................................................................ 28
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s
position is to partner with suppliers who fully demonstrate commitment to the development,
implementation, and maintenance of a quality management system (QMS) that conforms to the
requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve
their QMS and enhance service delivery by implementing and conforming to the standard.
develop,
implement,
maintain, and
continually improve
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
2.1.2 Applicability
following paragraphs.
2.2.1 Normative
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
2.2.2 Informative
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures
2.3 Definitions
The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.
2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product
may comprise multiple individual components
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
manufacturing shall not proceed without the attendance of, and written authorisation of, an
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
concerned with the implementation of a specific QCP/ ITP. These can be in the form of
inspection, hold points, surveillances, witnesses, reviews and verifications.
2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
services.
2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or
health, causes an environmental incident, cause a huge production loss or major equipment
damage. Equipment that are safety/ redundancy/ protective device or covered by statutory
regulations requirements.
2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,
causes significant costs or secondary damage.
2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,
environmental, cost, availability and/ or reliability of plant.
2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that
renders the quality of an item, component, or product unacceptable or indeterminate. The
term also covers a deficiency in, or deviation from/non-adherence to, the quality management
system requirements, prescribed production processes, and/or related documentation such
as procedures and instructions.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be
applied to a specific object.
2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the
execution of the project, inclusive of test methods, procedures, and acceptance criteria (This
term is equivalent to QIP and ITP).
2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.
course and scope of his/her employment or any agent or manager acting for, or on behalf of,
or in the interests of, the person registered as supplier on the Eskom supplier database.
2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that
enters into a subcontract and assumes some of the obligations of the supplier or prime
contractor.
2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection
activity will take place. Work may proceed, provided Eskom or its inspection agency has been
formally notified and confirmed that inspection is waived.
2.4 Abbreviations
potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier
Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001
Standard).
[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management
Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form
A)
[2] 240-109253698 Template for a Typical Contract Quality Plan
[3] 240-109253302 Quality Control Plan/Inspection and Test Plan
[4] 240-126469599 Method Statement Template.
as per this specification and ISO 9001 Standard or any additional quality requirements specific to
the scope of work.
3.1 Supplier and Sub-Supplier Quality Management System Requirements
3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS
that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest
applicable revision) and in accordance with the requirements of this specification.
3.1.2 Such a formal system shall consist of the appropriate documented information required by
ISO 9001 and may include a quality manual, quality plans, work procedures, work
instructions, method statements, work flow documentation, etc., as the case may be. This
requirement constitutes the most basic QMS requirements.
3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001
certificate from an accredited certification body, as indicated in the applicable Eskom
invitation (this requirement applies equally to both the supplier and any/ all manufacturing
third-party organisations mentioned above).
3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,
documented, implemented, reviewed and maintained QMS that complies with the
requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the
main supplier invariably requires the assistance of a sub-supplier in order to realise its own
supply obligations. The aforementioned requirement applies equally in all cases where any
such sub-supplier’s scope of responsibility includes the provision of any of the following
activities, namely, design and development, manufacturing, maintenance, testing, storage,
delivery, installation, commissioning, and project management, or in the cases the supplier
name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must
ensure that the changed entity can still fulfil the requirements as set out in the contract
documentation.
3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier
facilities.
3.1.6 The main supplier shall be responsible for defining and managing the specific quality
assurance and control elements applicable to the respective sub-supplier’s scope of
work/supply and ensure that its sub-supplier(s) quality programmes support Eskom
requirements.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect
the quality system prior to implementation of these changes.
3.1.8 The main supplier shall develop and implement a performance management programme for
their sub-supplier. The programme shall include, but not limited to:
Verification of the QMS
Audits and surveillances
Regular assessment of the CQPs and reviews of QCPs.
NC and Defect Management
Inspection and test plans
Risk management
3.2 Quality Plan
3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the
categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services
and processes shall have a documented, implemented, reviewed and maintained contract
quality plan and/or quality control plan (inspection and test plan).
3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All
production and/ or service provision shall be carried out in accordance with a documented
and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test
plan (ITP).
3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the
supplier’s quality system in order to demonstrate its ability towards both controlling and
meeting specified Eskom requirements.
Note 1: Contract Quality Plan should address the quality assurance elements related to the scope
of work and/ or technical specification.
Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality
control elements related to the scope of work and/ or technical specification.
3.3 Contract Quality Plan
The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality
plans (CQPs) and associated documentation in accordance with the requirements of project QMS
processes applicable to the sub-supplier’s scope of work.
accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In
addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall
include the following (as applicable):
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.3.1 The management of records, including material tests, positive material identification (PMI)
testing, material certification, etc.
3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of
inspection.
3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior
to shipment.
3.3.4 The special processes related to welding: management of the welder’s qualification record
(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)
that will be used in the performance of work for supplier review and acceptance prior to
commencing manufacture. Welders shall be qualified to the specified Codes of Construction
for the applicable procedures. The requirements for qualification shall be specified by the
supplier, and welder records shall be maintained by sub-suppliers performing the work.
3.3.5 The special installation procedures and other required fabrication or manufacturing
procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)
that will be used in the performance of work shall require supplier review and acceptance
prior to commencing manufacture. The personnel carrying out special processes (for
example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully
verified by subsequent inspection and test shall be suitably qualified and, where applicable,
registered with statutory bodies as legally required, that is, as radiographic workers to conduct
radiography. The requirements for the qualification shall be specified, and personnel records
shall be maintained in accordance with the Project Quality Personnel Qualification
fabrication meeting and prior to commencement of manufacturing, whichever is earlier.
3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does
not have a CQP template.
3.4 Quality Control Plan
sufficient to address all quality-control-related activities in a chronological order, from contract review
through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,
hand-over documentation, and certification. In addition, the supplier shall ensure compliance with
the following requirements:
3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a
supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be
performed and special attention to controls related to critical products and services.
3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and
they shall allow for the insertion of Eskom specific requirements, including hold and witness
points prior to the commencement of work.
3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection
authority or agency’s agreement prior to the commencement of work involving an activity
affected by such changes.
3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final
acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation
inspections where contracted, preservation, site acceptance tests, construction and erection
works, and pre-commissioning and commissioning tests.
3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-
supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details
of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-
supplier scope of work.
3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper
implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by
sub-suppliers.
3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of
selected functions and to perform surveillance or audits of the work.
3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can
be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or
other risks.
3.4.11 A QCP/ ITP shall contain the following information:
Eskom contract number and title
The supplier’s order number
Identification of the area of works/contract
Description of the work, with components, item number, and activity date
QCP/ITP unique number
A list of the sequence of operations, including inspection and tests
The identification of the specification, drawing number, or procedure for each operation,
with reference to the relevant criticality risk rating
The acceptance criteria, with reference to the technical specification, in-house, national, or
international standard, with the relevant clause number for each operation
The inspection and test activities that the supplier has nominated for its intervention points
Provision for the inclusion of intervention points nominated by Eskom and/or its authority/
agency
Provision for intervention point acceptance by date and signature for all parties having
intervention in the plan
Inspection and test records to be generated by the supplier for each operation and an
indication of records to be provided to Eskom (as applicable)
3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated
documentation applicable to the sub-supplier scope of work. Any changes made to the QCP
after submission must be resubmitted to Eskom for further review. The supplier shall ensure
that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Definition of acceptance criteria
Listing of certifying or verifying documents generated to provide evidence of compliance
with specified requirements; documents are to be provided using the proper Eskom
document numbering requirements
Identification of main supplier and sub-supplier (where applicable) third-party/approved
inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,
document review, and verification monitoring points and provision for sign-off of each of the
above-mentioned parties for each intervention point
Qualification requirements for quality control inspectors, including any third-party/AIA
inspectors
Listing of all proposed test procedures
Acceptance criteria for each inspection or test in alignment with specified tolerances
A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where
applicable), and Eskom prior to commencement of work
Inspection or testing intervention points, including, but not limited to, factory acceptance test
and package acceptance test, witness, and hold points
3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start
of each subsequent phase.
The supplier shall arrange coordination meetings with Eskom prior to placement of orders
for items or equipment to ensure that all technical and commercial requirements are clear
and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.
Supplier inspection personnel, including inspection agency personnel, shall be competent
and qualified to perform inspection and testing assignments. Mobilisation of all such
personnel shall be in compliance with the Project Quality Personnel Qualification
3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with
comprehensive, clearly written, and unambiguous inspection and testing protocols, including
processes, procedures, and methods that shall include, but not be limited to, the following:
Requirements for inspection checklists and inspection assignments, with lists of items to be
inspected
An inspection and testing report format, report content, schedule for report processing and
distribution, and report retention requirements
Inspection and test report results response tracking (log) and resolution of nonconformity in
inspection and test processes, procedures, or methods and nonconformity identified in
inspection and test results
Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the
equipment and sub-systems (if applicable)
Hazard and Operability Study (HAZOP) report, as applicable
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier
inspection and testing programmes. These shall include review of sub-supplier inspection
reports and other quality control documentation. Additional formal assessment of
manufacturing, fabrication, and assembly facility operations shall be conducted by the
supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s
inspection and testing programmes. Assessment frequency shall be established in
consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and
performance information. The assessment scope and schedule shall be developed in
consultation with Eskom.
3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased
product compliance with specifications shall obtain document return/review status prior to
implementation.
3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to
deliver the works.
3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will
keep minutes of these meetings.
3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or
AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality
representatives who will be involved in the works, and records are to be kept.
3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the
supplier’s or sub-supplier’s premises and on site where the work is being performed. The
supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.
3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality
control activities, either in the capacity as an AIA or inspection agency, on the works
contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,
hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such
organisation to carry out its work on behalf of Eskom.
3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier
does not have a QCP/ ITP template.
3.5 Pre-Contract Award: Quality Requirement
3.5.1 Main Supplier and Sub-supplier Categories
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The following are the minimum returnable documentation for Categories 1 to 4:
3.5.2 Category 1: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the
latest applicable revision). The QMS should drive the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal and external
audit reports. The audit reports must include, if applicable, nonconformity identified, and the
resulting remedial actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit a draft, or an example of an inspection and test
plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
documents (240-12248652).
3.5.3 Category 2: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed, implemented and maintained QMS
that complies with ISO 9001 or any applicable standard of quality management system (the latest
applicable revision). The following documents (approved/ signed copies) shall be submitted:
Quality Management System manual or a documented information that have defines and
describes the QMS and its scope
Quality Policy, aligned with the supplier’s strategic direction (documented information)
Quality Objectives (documented information)
Control of documented information (both maintain and retain documented information )
Internal audit procedure (documented information)
Control of nonconforming outputs (documented information)
Nonconformity and Corrective action procedure (documented information)
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal audit reports. The
audit reports must include, if applicable, nonconformity identified, and the resulting remedial
actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or
quality control plan (QCP) on similar or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
document (240-12248652).
3.5.4 Category 3: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001
(or the latest applicable revision). The following documented information (approved/ signed
copies) shall be submitted:
o Quality management system manual or a (documented information) that have
defines and describes the QMS and its scope
o Quality Policy, aligned with the supplier’s strategic direction (documented
information)
o Quality Objectives (documented information)
o Control of documented information (both maintain and retain documented
information )
o Internal audit procedure (documented information)
o Control of nonconforming outputs (documented information)
o Nonconformity and Corrective action procedure (documented information)
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example inspection and test plan (ITP) or
quality control plan (QCP).
The supplier shall submit documented information for Control of Externally Provided Processes,
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
NB: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.5.5 Category 4: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a quality method statement based on ISO 9001 and specific to the
scope of work.
The quality method statement should address all the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic
direction). (documented information)
The supplier shall submit a copy of quality objectives. (documented information)
The supplier shall submit documented information for Control of Externally Provided Processes,
evaluation.
Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:
Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether
capability and capacity assessment will be conducted.
3.7 Post-Contract Award
3.7.1 Contract Execution
The supplier shall submit the following documents within 30 days or as per stated timeline after the
contract date, prior to the commencement of work, for acceptance by Eskom:
The supplier shall complete a QCP before contract award. This shall be reviewed and
signed off by Eskom within 30 days or as per stated timeline after contract award.
The supplier shall complete a quality control plan and ITP(s) for review and acceptance by
Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30
days or as per stated timeline after contract award.
The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and
by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier
and Eskom comments shall be resolved prior to commencing work.
The equipment lists and an indication of pressurised components and systems.
Note: These plans are to be compiled in line with Eskom’s requirements and will have to be
discussed with, and approved by, Eskom prior to any work commencing.
Correspondence shall be directed to the project manager, and periodic quality review
meetings shall be convened by Eskom with the supplier.
The mandatory quality review meetings are to be convened by the nominated project quality
manager or his/her representative for the contract.
Monthly quality performance and management reports are to be prepared by the supplier
during contract execution. The content of these reports shall be agreed by Eskom when
submitted to Eskom on a monthly basis.
execution of a contract using agreed key performance indicators. The monitored key performance
areas include the following:
CQP and QCP /ITP
Delivery
Design
Cost
Management system
Nonconformity monitoring
Audit and assessment evaluation scoring
Management system compliance and accreditation
Achievement of delivery targets as per contractual agreements
Process improvements
Correction and corrective action response and closure
3.7.3 Supplier Quality Audit
3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers
3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers.
3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts;
3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well
as any documentation, materials, or equipment associated with the work, at any time or
project work location; and
3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-
suppliers.
3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with
the work at any time;
3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and
witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification
shall be conducted at no extra cost to Eskom;
3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,
and supporting documentation through provision of access to view and photocopy, as
required, to support verification of scope of work requirements. Access shall include the
ability to photograph Eskom equipment, systems, system components, materials, etc.;
3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by
itself or sub-suppliers, where Eskom might not have participated in the witnessing of their
quality assurance or control (this refers to inspections, audits, etc. performed by the supplier
on its own sub-suppliers);
3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by
Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and
3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.
supplier’s audit schedule.
3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the
audit programme.
3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier
shall provide all resources to support these activities.
3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.
3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.
3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective
of the agreed payment schedule and in accordance with the conditions of contract.
3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts.
3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as
well as any documentation, materials, or equipment associated with the work, at any time or
project work location.
3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.
3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s
or sub-supplier’s premises and on site where the work is being performed.
3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs
for Eskom oversight of selected functions and to perform surveillance or audits of the work.
3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and
before delivery, construction, erection, and commissioning to measure, test, and inspect the
products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery
order at any time and for any portion of the work that is not being performed in accordance
with the specified/agreed requirements.
plans, processes, procedures and actions undertaken for the purpose of planning for and
maintenance of material deliverables quality. The supplier preservation programme scope includes,
but is not limited to, the following:
3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct
implementation of, preservation programme requirements.
3.8.3.2 Development and implementation of preservation programme training appropriate to work
need.
3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of
services encompassing an online monitoring system and asset tracking during, but not
limited to the following stages: inspections, testing, shipping, transportation, storage, and
commissioning. The supplier is to enable full access during all of these stages in order to
allow the installation of the devices on Eskom-identified products and equipment, which
include the sub-supplier’s testing facilities, processing plant, and any other processes
deemed important towards effective and efficient quality control.
3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service
provider in ensuring seamless installation of the device and other associated installations.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
support structure requirements, for example, stools, pads, or other devices,
substrates, or support required to ensure in-storage and in-transit stability of
systems, system components, equipment, and material, or other discrete units or
items;
provision for physical separation and/or barriers to prevent airborne or direct
transmittal of contaminants between work areas or between work areas and storage
areas, for example, prevention of carbon steel grinding or cutting debris impact on
stainless steel elements, airborne drift of blast aggregate into vessels or machinery,
etc.;
provision for, and final disposition of, temporary and longer-term storage or transit
required supports and related binding devices, for example, stools, stands, sea
fasteners, platforms, chocks, spacers, cabling, etc.;
provision of requirements for temporary work platforms or other support structures
required to ensure provision of preservation services, for example, provision of a
self-elevating work platform for periodic access to elevated fittings, gauges, man-
ways, etc.;
requirements for protection against, or insulation from, contact with other objects, for
example, padding or other protection for external tubing, fittings, or other impact-
sensitive structures or components;
clear physical delineation of temporary and longer-term storage areas supplemented
by hard and soft barriers, as required, to maintain a protective perimeter;
documented agreements with storage facility and transportation provider
management regarding security management, including, but not limited to, facility
access and egress control and control of access to project goods and materials
within facility boundaries or aboard vehicles or vessels; and
detailed procedures for inspection and testing to verify performance of preservation
procedures and to provide for timely notice and corrective action to maintain
preservation status.
3.8.3.18 The supplier’s preservation management programme scope shall encompass
management of preservation requirements, from initial transfer of ownership or management
responsibility to project scope of responsibility, through any period of temporary or longer-
term storage and through any period of transit, including transit for final delivery at point of
active use or installation.
3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously
address processes and procedures to ensure that storage and control of materials are
accomplished in accordance with manufacturer recommendations, specifications, and
project-specific requirements.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.4 Quality Audits Related Conditions
3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review
schedule and shall incorporate the current schedule as an attachment to the supplier CQP.
3.8.4.2 The supplier’s quality audit and related quality performance review schedule development
process shall be designed to incorporate consideration of information generated by
previously conducted audits and reviews, by input from project risk management evaluations
(risk register), or from Eskom or sub-supplier subject matter expertise.
3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected
audits as an observer and by assessing the supplier during key work stages. Eskom will
coordinate with the supplier to develop an oversight schedule aligned with the supplier’s
audit schedule.
3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the
supplier reflected in the audit programme.
3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and
unscheduled, during all phases of the contract. The supplier shall provide all resources to
support these activities.
3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture
and before delivery, construction, erection, and commissioning to measure, test, and inspect
the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect
products that are being manufactured by any sub-supplier. This includes surveillances.
3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-
suppliers.
3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting
quality audits and related quality performance reviews shall be defined in the supplier CQP
and shall be in compliance with the Project Quality Personnel Qualification Specification.
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom
3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated
by the supplier as a matter of urgency in order to determine the root cause, corrective action
measures, as required, with implementation time frames.
3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to
Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days
from the date of issue of the nonconformity and should be aligned with the site
requirements/procedure.
3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the
supplier proceeding with any pending/further intervention or corrective action, as may be
required by Eskom.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during
the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in
breach of contract and shall be held liable for any repair, rework, and/or associated
replacement costs. The supplier may, in such instances, also be held liable for the full costs
associated with the conducting of follow-up audits/surveillances/inspections.
3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection
reports raised by Eskom or its appointed inspection authority/agency shall form the basis of
any action to rescind/withdraw the supplier’s qualification status.
3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and
issued to the suppliers via the contract communication protocol. The suppliers shall
investigate the matter and respond in writing to Eskom of disposition within the stated
contractual conditions.
Note: The dates for the disposition should align to contractual conditions.
3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and
shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the
system failures. The supplier with raise a Corrective Action Report and undertake Root
scope of work for the provision of the following special process services:
3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified
or work methods and operators tested and qualified are controlled and all steps followed
before the work can commence.
3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication
techniques, coating, painting, etc.
3.8.6.3 All special processes (procedures and processes) shall be submitted for review and
acceptance by Eskom, accredited or certified agency. No work shall commence until these
are accepted.
3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified
or approved by an accredited body and proof of certification shall be submitted to Eskom for
review. An example for this will be the Welding Management System based on ISO 3834.
3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review
and acceptance.
Kerseri Pather General Manager: Risk and Sustainability
Lenock Meyer Acting Senior Manager: Quality Management
Pamela Dondashe Middle Manager: Quality Assurance
Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management
Suzette Manthe Senior Advisor: Quality Performance and Planning
Lorna Ndlela Middle Manager: Eskom Document and Records Management
October 2021 3 SA Sambo Specification was due for revision and in addition, to
align the requirements with the latest Eskom business
processes and systems.
October 2018 2 SA Sambo Specification reviewed to be aligned with the
requirements of ISO 9001:2015
March 2016 1 SA Sambo Specification was due for revision and also to
repackage the requirements and tender returnable
documents into four categories.
December 2011 0 A Hunter New document
Pricing Schedule
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdfbut may not be limited to these.
2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside
the control room (breakers, bus-bars, CT’s, VT’s and transformers).
2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control
and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and
tele-control).
2.3.15 Special Process: is any production or service process which generates products or services
which cannot be measured, monitored, or verified prior to delivery and use.
2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.
Health & Safety
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdf[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy
[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and
Contractual Terms
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdfReg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions
to address preservation and control of valves, electrical motors and components,
mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,
gaskets, coatings, insulation, and other materials. Special precautions include, but are not
limited to, supplier-specified maintenance procedures related to engines, electric motors,
pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.
3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the
system, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented in purchase orders, work authorisations, and other
communications between the supplier and sub-suppliers.
3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,
supplier procurement processes shall ensure clear and unambiguous documentation of sub-
supplier input into preservation management programme requirements.
3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project logistics, construction management, quality, security,
and other project functional areas, as required, for efficient and effective implementation of
preservation requirements.
3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-
supplier responsibility for execution of all preservation management programme elements,
including, but not limited to, all systems, processes, procedures, methods, ready access to
records, and provision of equipment, tools, or services essential to efficient and effective
execution of the preservation management programme.
3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are
clearly and unambiguously defined within the project team and efficiently and effectively
implemented at all project scope of work locations. Inclusion of supplier and sub-supplier
scope of work in the development and implementation of a preservation management
programme shall be considered essential to efficient and effective preservation
management programme execution.
3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility
for oversight and management of preservation management programme elements during
every stage of project development.
3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation
records for inspection and audit.
Section
Source: Annexure T - 240-105658000 Supplier Quality Management Specification (3).pdfSupplier Quality Management: Specification Unique Identifier: 240-105658000
The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
implementation, and maintenance of a quality management system (QMS) that conforms to the
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
inspection, hold points, surveillances, witnesses, reviews and verifications.
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
Title: Supplier Quality Management: Document Identifier: 240-105658000
Functional Area: Quality Management
Quality Quality Manager Quality Risk and
Description
Source: Annexure T - Copy of Supplier Quality Management_Cat 3_List of Returnables Rev 7.pdfB.2 Documented information for Control of Externally Provided Processes, Products and Services - Must include criteria for evaluation, selection,
Evaluation Criteria
Source: Annexure T - Copy of Supplier Quality Management_Cat 3_List of Returnables Rev 7.pdf (TENDER)Section A Score Option 2 7
SECTION B : Evidence of QMS in operation (Tender Quality Requirements -Ref 240-105658000)
not limited to quality management function/role) (Clause 5.3 of ISO 9001:2015)
B.2 Documented information for Control of Externally Provided Processes, Products and Services - Must include criteria for evaluation, selection,
monitoring of performance, and re-evaluation of external providers (Clause 8.4 of ISO 9001:2015)
Section B Score 2
SECTION C: Contract Quality Plan Requirements (Ref 240-105658000 and 240-109253698).
Draft Contract Quality Plan specific to the scope of work as described in the tender documents (Ref ISO 10005)
NB! Draft Contract/Project Quality Plan has important QA deliverables 1
Section C Score 1
Section D Score 1
Supplier Quality Management: Revision 7
Category 3 : Quality Requirements Deliverables to be evaluated indicator = 1
SECTION A : Quality Management System Requirements ISO 9001
A.2 Quality Policy Approved by top management. 1
A.3 Quality Objectives Approved by top management. 1
Compliance Requirements
Source: Annexure T - Copy of Supplier Quality Management_Cat 3_List of Returnables Rev 7.pdf (TENDER)No specific requirements found
Section
Source: Annexure T - Copy of Supplier Quality Management_Cat 3_List of Returnables Rev 7.pdfSection A Score Option 2 7
SECTION B : Evidence of QMS in operation (Tender Quality Requirements -Ref 240-105658000)
not limited to quality management function/role) (Clause 5.3 of ISO 9001:2015)
B.2 Documented information for Control of Externally Provided Processes, Products and Services - Must include criteria for evaluation, selection,
monitoring of performance, and re-evaluation of external providers (Clause 8.4 of ISO 9001:2015)
Section B Score 2
SECTION C: Contract Quality Plan Requirements (Ref 240-105658000 and 240-109253698).
Draft Contract Quality Plan specific to the scope of work as described in the tender documents (Ref ISO 10005)
NB! Draft Contract/Project Quality Plan has important QA deliverables 1
Section C Score 1
Section D Score 1
Supplier Quality Management: Revision 7
Category 3 : Quality Requirements Deliverables to be evaluated indicator = 1
SECTION A : Quality Management System Requirements ISO 9001
A.2 Quality Policy Approved by top management. 1
A.3 Quality Objectives Approved by top management. 1
Important Dates
Source: Annexure G - SDLI BIDDERS TEMPLATE .pdf (unknown){"closingDate":"17 September 2024"}
Evaluation Criteria
Source: Annexure G - SDLI BIDDERS TEMPLATE .pdf (unknown)A maximum of 20 points may be awarded to a tenderer for the specific goal specified for the tender.
The points scored for the specific goal must be added to the points scored for price and the total must
Number of points
(80/20 system)
NB: The following documents are required to claim preference points,
Tenderer failing to provide documentation for the allocation of preference points will not be
and if included, this must align with the requirements of the PPPFA [clause 2(1)(f)] and be clearly
will be allocated points in terms of a preference point system based on specific goals.
Technical Specifications
Source: Annexure G - SDLI BIDDERS TEMPLATE .pdf (unknown)construction and
Development Programme (RDP) Goals
Tenderers who complete and submit the objectives as required, but who do not meet Eskom’s targets,
will not be disqualified. SDL&I objectives do not form part of scoring but commitments will form part of
contractual obligations
Transformation remains
Compliance Requirements
Source: Annexure G - SDLI BIDDERS TEMPLATE .pdf (unknown)No specific requirements found
B-BBEE Minimum Level: 0
Points Allocation: 20 points
B-BBEE Details: cooperative which is at least 51% owned by black people;
Section 2: Specific Goal
A maximum of 20 points may be awarded to a tenderer for the specific goal specified for the tender.
The points scored for the specific goal must be added to the points scored for price and the total must
be rounded off to the nearest two decimal places. Subject to section 2(1)(f) of the Preferential
Procurement Policy Framework Act, the contract must be awarded to the tenderer scoring the highest
points.
Number of points
B-BBEE Status Level of Contributor
(80/20 system)
1 20
2 18
3 14
4 12
5 8
6 6
7 4
Confidential
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No
2002/015527/30.
File name: 240-6860265 (Rev 1) SDL&I Strategy Setting Template for Bidders of 7
Document Identifier 240-6860265 Rev 2
SDL&I Strategy Setting for Effective Date 17 September 2024
Bidders Review Date September 2027
8 2
Non-compliant contributor 0
NB: The following documents are required to claim preference points,
CIPC affidavit.
Tenderer failing to provide documentation for the allocation of preference points will not be
disqualified, but’
Section 3: SDL&I Objective criteria
The inclusion of objective criteria in an enquiry is not man
Contractual Terms
Source: Annexure G - SDLI BIDDERS TEMPLATE .pdfTransformation remains an area of focus, where Eskom continuously strives to align itself with national
transformation imperatives to unlock growth, drive industrialization, create employment and contribute to
skills development.
Eskom encourages its suppliers to constantly strive to improve their B-BBEE rating. Whereas Tenderer/s
will be allocated points in terms of a preference point system based on specific goals.
Tenderer/s are therefore requested to indicate the extent to which they will maintain (only if the respondent
is a Level 1-3). Tenderer/s with a B-BBEE status level 4 at the time of contract award, shall migrate and
achieve as a non-negotiable a milestone of B-BBEE Level 3 by the end of the first year of the contract
and thereafter maintain their B-BBEE status level throughout the duration of the contract.
Tenderer/s with a B-BBEE recognition status of Level 5 to Level 8 or non-compliant at the time of contract
award, shall migrate and achieve as a non-negotiable a milestone of Level 4 by the end of the first year
of the contract and thereafter improve to Level 3 by the end of the second year of the contract.
NB: A valid B-BBEE certificate or Sworn Affidavit is a condition for contract award, if your company’s
annual Total Revenue is R10 Million or less you qualify as an Exempted Micro Enterprise therefore you
can submit Sworn Affidavit. If your annual Total Revenue is R50 Million or less, you qualify as Qualifying
Small Enterprise and must comply with all of the elements of QSE score card relevant to your sector
unless an entity is at least 51% Black owned you are required to obtain a Sworn affidavit. If your Annual
Total Revenue is above R50m you need to submit a Valid B-BBEE certificate.
“Local Procurement Content” refers to value added in South Africa by South African resources. Where a
single contract involves a combination of local and imported goods and/or services, the tender response
must be separated into its components as per the Price Schedule included with the tender documents.
Local procurement content is total spending minus the imported component.
Tenderers are required to submit their proposals in the table below:
Local Procurement Eskom target Tenderer Proposal
Content 100%
Confidential
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No
2002/015527/30.
File name: 240-6860265 (Rev 1) SDL&I Strategy Setting Template for Bidders of 7
Document Identifier 240-6860265 Rev 2
SDL&I Strategy Setting for Effective Date 17 September 2024
Bidders Review Date September 2027
The winning tenderer/s is/are encouraged to procure/spend on designated groups on the following
paid invoices for both:
by designated groups; and
of work.
Activities, as a proportion of the local procurement content, which may be subcontracted to designated
black owned enterprises must be submitted in a table below.
Procurement from Eskom Target Tenderer Proposal
Designated Group
Black Owned 4.0%
Black Women Owned 3.0%
Black Youth Owned 2.0%
Black Persons with Disability 1.0%
Tenderers are required to submit proposals for the type and number of jobs that will be created and
retained in South Africa as a direct result of being awarded a contract.
Type of Jobs to be created Number of Jobs to be created
Type of Jobs to be retained Number of Jobs to be retained
Tenderers are required to submit proposals of the skill types / occupations to be upskilled for this
transaction. The candidates selected for skills development shall be currently unemployed graduates
from university schools and technical, vocational, education and training (TVET) campuses of South
Africa.
Confidential
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No
2002/015527/30.
File name: 240-6860265 (Rev 1) SDL&I Strategy Setting Template for Bidders of 7
Document Identifier 240-6860265 Rev 2
SDL&I Strategy Setting for Effective Date 17 September 2024
Bidders Review Date September 2027
The threshold will be as follows to ensure successful implementation of this initiative:
✓ The successful tenderer will be obligated to skill one candidate for every R3 Million spend
cumulatively through purchase orders/instructions awarded to the supplier.
✓ The tenderer will be expected to submit a letter of competence/proof of attendance/service
contract/certificate of compliance as proof that a candidate has been appointed for work
experience. The supplier will be required to implement this requirement a month after the threshold
is reached.
Candidates shall be from all provinces in the country, and their composition shall be a representative of
the population demographics of South Africa.
Skill type / Tenderer Proposal
Occupation No Skill Type Quantity
Scope of work- 1.
related skill
types/Occupation 2.
The process of developing these skills shall involve the participation by tenderers directly and through
their supply network. In certain cases, the SETA’s accredited training providers can be approached to
participate in developing critical and scarce skills
Note: Tenderers are required to take full responsibility for the total cost of developing the requisite skills,
and Eskom shall not make any financial contribution towards the fulfilment of this obligation. Tenderers
also are advised to approach their relevant SETAs to access grants, subsidies and incentives as well as
South African Revenue Services for tax rebates that are earmarked for skills development initiatives.
Confidential
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No
2002/015527/30.
File name: 240-6860265 (Rev 1) SDL&I Strategy Setting Template for Bidders of 7
Document Identifier 240-6860265 Rev 2
SDL&I Strategy Setting for Effective Date 17 September 2024
Bidders Review Date September 2027
Section 5: SDL&I Retention and Performance Security
Eskom will apply a retention of 2.5% of the invoice amount for failure to meet SDL&I obligations.
As security for the fulfilment of SDL&I obligations, Eskom will apply a retention of 2.5% on every invoice
amount (excluding VAT) for failure to submit SDL&I performance reports every quarter; or failure to meet
the SDL&I obligations in this contract. The 2.5% retention clause will be applied as follows:
Section 6: Reporting and Monitoring
Template on their compliance with the SDL&I obligations described above.
the reports and notify the suppliers in writing if their SDL&I obligations have not been met.
be required to implement corrective measures to meet those SDL&I obligations before the
commencement of the following report, failing which Retention clauses shall be invoked.
Section 7: General Information on Validity of Sworn Affidavits
The following must be considered when it comes to validity of Affidavits;
Tenderers submitting B-BBEE Sworn Affidavits must ensure that the affidavits meet the following key pointers to ensure their
validity:
depose of an affidavit. (Mark the applicable option).
004, the percentage of black beneficiaries must be reflected. (No blank spaces to be left).
(Mark the applicable option).
to be stipulated by day/month/year).
the Commissioner of Oath. Furthermore the Commissioner must also sign and stamp)
affidavit in which they have an interest.
Confidential
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No
2002/015527/30.
File name: 240-6860265 (Rev 1) SDL&I Strategy Setting Template for Bidders of 7
Document Identifier 240-6860265 Rev 2
SDL&I Strategy Setting for Effective Date 17 September 2024
Bidders Review Date September 2027
Name of tenderer :.....................................................
Tenderer representative :............................................
Representative signature:..........................................
Date: ...............................................
Confidential
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No
2002/015527/30.
File name: 240-6860265 (Rev 1) SDL&I Strategy Setting Template for Bidders of 7
Description
Source: Annexure K - Technical Evaluation Criteria.xlsxCell A2: Panel for Executive Search and Specialised Skills Sourcing
Technical Specifications
Source: Annexure K - Technical Evaluation Criteria.xlsx (unknown)Cell A2: Panel for Executive Search and Specialised Skills Sourcing
Important Dates
Source: Annexure L - Tender Pricing Schedule.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"ion of a compliant shortlist of suitably qualified candidates 30%","is_compulsory":false}"}
Contact Information
Source: Annexure L - Tender Pricing Schedule.pdf (unknown){"name":null,"email":null,"phone":null,"department":null,"address":"rt shall include, but not be limited to"}
Evaluation Criteria
Source: Annexure L - Tender Pricing Schedule.pdf (unknown)Technical Specifications
Source: Annexure L - Tender Pricing Schedule.pdf (unknown)Bidder Response
1 Percentage fee quoted on Total CTC ____ %
2 Minimum fee (if applicable) R __________
3 Replacement guarantee period ____ months
4 International search surcharge (if any) ____ % / N/A
Pricing Schedule
Source: Annexure L - Tender Pricing Schedule.pdfPricing Principles (Applies to Both Panels)
Prices must be quoted exclusive of VAT.
Pricing must be fixed for the duration of the contract, unless otherwise approved by
Eskom reserves the right to negotiate fees per assignment, depending on role
complexity, urgency, and market conditions.
Section a: executive search firms – pricing schedule
The placement fee shall be paid in three (3) separate tranche payments, collectively totalling
100% of the agreed placement fee.
Progress Payment 1 – Initiation of Assignment
One third (1/3) of the estimated TCOE placement fee, plus VAT.
Eskom shall confirm in writing the estimated TCOE for the position for purposes of
determining the first progress payment.
o Formal confirmation of assignment by Eskom; and
o Attendance at, and conclusion of, a briefing session with Eskom.
concluded.
Progress Payment 2 – Delivery of Shortlist
One third (1/3) of the estimated TCOE placement fee, plus VAT.
Payable upon:
o Delivery of a shortlist of at least five (5) suitably qualified candidates for the
identified position;
o Shortlisted candidates meeting the requirements as specified in the Scope of
Work;
o Any deviation from the required number of shortlisted candidates must be
agreed in writing between Eskom and the Service Provider.
received and meets the agreed criteria.
Progress Payment 3 – Successful Placement
confirmed in writing by the receiving Eskom Line Manager.
o The final one third (1/3) of the actual TCOE-based placement fee, plus VAT;
o The first and second progress payments shall be offset against the final
amount to determine the final value payable.
Section b: contingency recruitment agencies – pricing schedule
All psychometric assessment costs shall be for Eskom’s account.
Where Eskom requires the Service Provider to facilitate or conduct psychometric
assessments, such assessments shall:
o Be conducted in consultation with the Eskom Psychometric Assessment
Centre;
o Be subject to prior written agreement on the scope and cost of the
assessments;
o Be charged at a rate that is equal to or lower than Eskom’s prevailing
psychometric assessment rates.
No psychometric assessment costs shall be incurred without Eskom’s prior written approval.
Important Dates
Source: Annexure R - Supplier Declaration of Interest.pdf (unknown){"closingDate":"01 February 2015"}
Contact Information
Source: Annexure R - Supplier Declaration of Interest.pdf (unknown){"name":null,"email":null,"phone":null,"department":"s, Eskom Divisions, Eskom","address":"ation Signature Date"}
Evaluation Criteria
Source: Annexure R - Supplier Declaration of Interest.pdf (unknown)feasibility studies, sourcing, evaluation, benchmarking, negotiation, approval and awarding or
Technical Specifications
Source: Annexure R - Supplier Declaration of Interest.pdf (unknown)supplying entity AND their company registration
number] ......................................................................., certify under oath that, to the best of my
knowledge, the information furnished herein is true and correct. I accept that Eskom reserves its right to act
against the supplier named above or me personally in terms hereof, should this declaration prove to be false.
Eskom employees and directors that engage in private work
Health & Safety
Source: Annexure R - Supplier Declaration of Interest.pdfEffective Date 01 February 2015
Review Date November 2026
I, the undersigned [insert full name of signatory]................................................, in my capacity as
[insert capacity, i.e., member, director, partner, etc.] ................................................... of the
supplier [insert registered full legal name of the supplying entity AND their company registration
number] ......................................................................., certify under oath that, to the best of my
knowledge, the information furnished herein is true and correct. I accept that Eskom reserves its right to act
against the supplier named above or me personally in terms hereof, should this declaration prove to be false.
Important Dates
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdf (TENDER){"closingTime":"2.2","briefingSession":"{"date":null,"time":null,"venue":"tend a site visit and/or clarification meeting that is cited as being","is_compulsory":true}"}
Contact Information
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdf (TENDER){"name":null,"email":"[email protected]","phone":null,"department":"Supply Chain Management","address":"g time 2.2 Ensure that Eskom has received the complete original tender and one (1) complete"}
Evaluation Criteria
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdf (TENDER)the evaluation criteria.
2.8 Return the mandatory tender returnables to Eskom for evaluation purposes by tender
Functionality 3.13 If functionality is a criterion; tenderers are scored against the technical functionality
financial risks to Eskom in the execution of the contract. During evaluation of the
Evaluation of Price 3.15 Evaluate the price according to the criteria/requirements set in the Tender Data.
Check the highest ranked tender/tenderer with the highest number of evaluation
points after the evaluation of tender offers with respect to the following
relevant legislation regulations for construction works; designated materials according to dti, PPPFA
CIDB, PPPFA etc) Safety, Health, Environment and Quality (SHEQ) etc. and any other applicable
safety, health, environmental and quality (SHEQ) systems, policies and capabilities
Evaluation of 3.17 Score the Specific Goals as evidenced by the required supporting documentation.
Specific Goals If a tenderer fails to meet Specific Goals and/or submit the required proof/supporting
the tenderer will be awarded 80/90 points for Price and will score zero points for
Specific Goals under PPPFA Point allocation.
Ranking of tenders 3.18 According to the PPPFA , Eskom will add the score for Pricing and for
Specific Goals together and rank the suppliers from the highest to the lowest.
Objective criteria 3.19 A contract may be awarded to a tenderer that did not score the highest points only in
accordance with Section 2(1) (f) of the PPPFA Act . If Eskom intends to
applicable objective criteria in the tender documents. Functionality and elements of
Technical Specifications
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdf (TENDER)supply identified in the
specification and/or works
Quality Management
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdfon behalf of a tenderer.
Cost of tendering 2.6 Accept that Eskom will not compensate the tenderer for any costs incurred in the
preparation and submission of a tender, or the negotiation of any contract, including
the costs of any testing necessary to demonstrate that aspects of the tender satisfy
the evaluation criteria.
Submitting a tender 2.7 Check the enquiry documents on receipt and notify the Eskom representative of any
discrepancy or omissions of documents. The Acknowledgement Form must be
Pricing Schedule
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdfInsurance 2.18 Be informed that the extent (if any) of insurance provided by Eskom may not be for
the full cover required in terms of the relevant category listed in the conditions of
contract. The tenderer is advised to seek qualified advice regarding insurance.
Pricing the tender 2.19 Include in the rates, prices, and the tendered total of the Prices (if any) all duties,
taxes (including VAT), and other levies payable by the successful tenderer. Such
duties, taxes and levies are those applicable 14 (fourteen) days prior to the
deadline for tender submission.
2.20 Provide rates and Prices that are fixed for the duration of the contract and not
subject to contract price adjustment except as provided for in the Enquiry.
2.21 State the rates and Prices in South African Rand unless instructed otherwise in the
payment in other currencies. Submit prices in accordance with the exchange rate
and base date as stipulated in the Invitation to tender.
Alterations to 2.22 Not make any alterations or additions to the tender documents, other than for
documents purposes of complying with instructions issued by the Eskom Representative or if
necessary to correct errors made by the tenderer. All such alterations shall be
initialed by all signatories to the tender. Corrections may not be made using
correction fluid, correction tape or the like.
Alternative tenders 2.23 Submit alternative tenders only if a main tender is also submitted, and only if this is
permitted in the Invitation to Tender. Accept that an alternative tender may be
based only on the criteria stated in the Tender Data and as acceptable to Eskom
Clarification and 2.24 Provide clarification and documents as required by the Eskom Representative
correction of Prices during the evaluation of tenders, if not submitted. However, mandatory tender
after tender returnables (that were required at tender submission deadline) will not be
submission requested and may not be submitted after tender submission deadline. Clarifications
may include providing a breakdown of rates or Prices, and may not result in changes
to prices or substance of the tender submitted, except as required by the Eskom
rates of invoicing are taken into account when determining the Price.
Arithmetical errors 3.16 Check responsive tenders for arithmetical errors/ discrepancies between amounts
in figures and in words, the amount in words shall govern.
points after the evaluation of tender offers with respect to the following
errors/omissions: -
a) the gross misplacement of the decimal point in any unit rate; or
b) omissions made in completing the pricing schedule or bill of quantities, or
c) arithmetical errors due to line-item totals resulting from the product of a unit rate
and a quantity in a bill of quantities or schedule of prices; or
d) the summation of the prices
offer to either confirm the tender offer as tendered or to accept the corrected total
of prices
Where the tenderer elects to confirm the tender offer as tendered; Eskom will
correct the error as follows: -
a) If a bill of quantities/pricing schedule applies and there is an error in the line-item
total resulting from the product of the unit rate and the quantity, the line-item total
shall govern, and the rate shall be corrected.
rate, the line-item total as quoted shall govern, and the unit rate shall be corrected.
b) Where there is an error in total of the prices either as a result of other corrections
required by this checking process or in the tenderer’s addition of prices, the total
of the prices shall govern, and the tenderer shall be asked to revise the selected
item prices (and their rates if bill of quantities apply) to achieve the tendered total
of the prices.
Ranking of tenders 3.18 According to the PPPFA , Eskom will add the score for Pricing and for
Compliance Requirements
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdf (TENDER)No specific requirements found
B-BBEE Details: of 2.25 Undertake to check the final draft of the contract provided by the Eskom
Agreement Representative, and sign the contract documents.
Proof of authority to 2.26 Where an agent on behalf of a principal submits a tender, an authenticated copy of
act as agent the authority to act as an agent of the tenderer must be submitted as a tender
returnable.
Compliance with 2.27 Comply with relevant legislation such as NT instructions (CSD, etc.), CIDB
relevant legislation regulations for construction works; designated materials according to dti, PPPFA
(NT instructions, regulations; Amended B-BBEE Codes, COIDA; OHS Act; Eskom’s requirements for
CIDB, PPPFA etc) Safety, Health, Environment and Quality (SHEQ) etc. and any other applicable
legislation/regulations as may be set out in Invitation to Tender.
Public
Anonymously report fraud, corruption at 0800 11 2722/ [email protected]
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third
parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30
of 8
File name: Eskom Standard Conditions of Tender - February 2023
Template ID: 240-43921804 (Rev 7) Header and Footer portrait template
Document
240-62044728 Rev 11 Eskom Standard Identifier
Conditions of Tender Effective Date February 2023
Review Date February 2028
2.28 Tenderers are required to provide reasonable proof to the satisfaction of Eskom, that
safety, health, environmental and quality (SHEQ) systems, policies and capabilities
are in place at the time of contract award. All co
Health & Safety
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdfProof of authority to 2.26 Where an agent on behalf of a principal submits a tender, an authenticated copy of
act as agent the authority to act as an agent of the tenderer must be submitted as a tender
returnable.
Compliance with 2.27 Comply with relevant legislation such as NT instructions (CSD, etc.), CIDB
relevant legislation regulations for construction works; designated materials according to dti, PPPFA
(NT instructions, regulations; Amended B-BBEE Codes, COIDA; OHS Act; Eskom’s requirements for
CIDB, PPPFA etc) Safety, Health, Environment and Quality (SHEQ) etc. and any other applicable
legislation/regulations as may be set out in Invitation to Tender.
240-62044728 Rev 11 Eskom Standard Identifier
Conditions of Tender Effective Date February 2023
Review Date February 2028
2.28 Tenderers are required to provide reasonable proof to the satisfaction of Eskom, that
safety, health, environmental and quality (SHEQ) systems, policies and capabilities
are in place at the time of contract award. All costs and personnel associated with
SHEQ should be reflected in the tender for Eskom’s assessment thereof.
2.29 Where CIDB is applicable; proof of registration on CIDB is mandatory at tender
closing deadline. Should this not be received as stipulated in the enquiry; the
tender will be disqualified. However, in the event that, at tender deadline
submission, only proof of application for registration on CIDB is available, then this
must be submitted by tender closing deadline, while the actual proof of CIDB
registration (printout from CIDB database) must be submitted by contract award.
Contract Skills 2.30 The Contractor shall achieve in the performance of the contract the CSDG
(CSDG) Contract (Published in GGN36760 of March 2020). CSDG is applicable to all
classes of works exceeding R60 million and where the contract duration is 12
months or more or to Professional services/service contract/order where the
estimated contract exceed R5 million and where the contract duration is 12 months
or more.
Contract 2.31 Contractor shall achieve in the performance of the contract the Contract
Participation Participation Goals (CPG) relating to the engagement of targeted enterprise as
Goals (CPG) established in the CIDB standard for Indirect targeting for enterprise development
through Construction works contracts (Published in GN No:36190 of the 25
February 2013)
Contract participation goals is only applicable in Grade 7-9 General Building (GB)
and Civil Engineering (CE) contract where the contract duration is 6 months or
more.
Construction Works contracts in which at least 25% of the main contract could
reasonably be expected to be sub-contracted out in one or more of the following
classes: -
Civil Engineering (CE)
240-62044728 Rev 11 Eskom Standard Identifier
Conditions of Tender Effective Date February 2023
Review Date February 2028
Respond to 3.1 Respond to a request for clarification received earlier than the closing time for
clarification clarification of queries. The responses will be published to all tenderers in the same
manner the enquiry documents were issued and it is the tenderers responsibility to
check the Eskom Tender Bulletin and NT e-Tender Portal regularly for updated
responses to clarifications by the Eskom Representative.
Issue Addenda 3.2 If necessary, issue Addenda that may amend, amplify, or add to the Enquiry
documents. If a tenderer applies for an extension to the deadline for tender
submission, in order to take Addenda into account in preparing a tender, Eskom
may grant such an extension and the Eskom Representative shall notify all
tenderers of the extension.
Return late tenders 3.3 Return tenders received after the deadline for tender submission unopened to the
tenderer submitting a late tender. Tenders will be deemed late if they are not
received at the designated facsimile machine or in the designated tender box at the
date and time stipulated as the deadline for tender submission
Tender opening 3.4 Open the tenders in the presence of the tenderers’ representatives who choose to
attend at the time and place stated in the Tender Data. Tenders for which an
acceptable notice of withdrawal has been submitted will not be opened.
3.5 At tender opening, Eskom will announce the names of the tenderers. Prices may
be announced if so stated in the Tender Data.
Non-disclosure 3.6 Unless required to do so by law, not disclose to tenderers, or to any other person
not officially concerned with such processes, information relating to the evaluation
and comparison of tenders and recommendations for the award of a contract, until
after the award of the contract to the successful tenderer.
Grounds for 3.7 Reject a tender after the Eskom Supplier Reconsideration Committee has
rejection established through the Eskom prescribed processes, that there is proof that the
tenderer influenced the processing of tenders or awarding of the contract; that
colluding/ bid rigging or any fraudulent activity has taken place in connection with
the Invitation to Tender.
Clarification of a 3.8 Obtain from a tenderer clarification of any matter in the tender which may not be
tender clear or could give rise to ambiguity in a contract arising from this tender if the
matter were not to be clarified. Mandatory documents will not be requested but
clarity on it may be required.
Basic Compliance 3.9 Determine before detailed evaluation, whether each tender received meets the basic
compliance as stated in the enquiry. A tenderer’s failure to comply with the stated
basic compliance of tender will render a tender non-responsive. It must further be
noted that a tenderer’s failure to provide one (1) complete hard copy of the original
tender, will result in the disqualification of the tender from further evaluation.
Tenderers will not be permitted to provide one (1) complete hard copy after the tender
submission deadline date, and Eskom is not responsible for making copies of original
tenders.
Mandatory tender 3.10 A tender that does not include mandatory documents or information as stipulated in
returnables the Invitation to Tender and by the required deadlines; will be deemed non-
responsive.
Contractual Terms
Source: Annexure S - Eskom_Standard_Conditions_of_Tender_.pdfFor this purpose, ‘in writing’ means hand-written, type-written, printed or electronically
made, and resulting in a permanent record. Communication shall be in the English
language. Eskom takes no responsibility for non-receipt of communications from or
by a tenderer
Eskom's rights to 1.6 Eskom may accept or reject any variation, deviation or alternative tender and
accept or reject any reserves the right to accept the whole or any part of the tender. Eskom may cancel
tender the tender process at any time prior to the formation of a contract and will give written
reasons for the cancellation upon written request to do so. After the cancellation of
the tender process or the rejection of all tenders due to non-compliance with the
thresholds, Eskom may abandon the proposed work and services, have it performed
in any other manner, or re-issue a similar invitation to tender at any time. Eskom, its
subsidiaries, shareholders, advisors, directors, employees, representatives including
the Eskom Representative shall not be liable for any losses, claims or damages of
whatsoever nature or howsoever arising which may be sustained by a tenderer or
any other person as a result of its participation or any amendment, termination or
suspension of the process set out in this Invitation to Tender or its exclusion from
participating in the tender process at any point.
Eskom’s right to 1.7 Eskom reserves the right to enter into mandated negotiations with any one or more
negotiate selected tenderer(s) in accordance with Eskom’s approved procurement policies and
procedures.
Disclaimer 1.8 While Eskom takes all reasonable measures to ensure that all information contained
regarding accuracy in the tender documents is correct and complete, Eskom does not, however, make
of tender any representations or warranties, express or implied, as to the accuracy or
documents completeness of such information and Eskom expressly disclaims any and all liability
for such representations, warranties or statements.
2.12 Seal the original tender and required complete copies together in an outer package
that states on the outside, only the Eskom address and Invitation to Tender number
as stated in the Tender Data. The outer package must be marked
“Confidential”.
Tender validity 2.13 Hold the tender(s) valid for acceptance by Eskom at any time within the validity
period after the deadline for tender submission. Extend the validity period for a
specified additional period if Eskom requests the tenderer to do so. A tenderer
agreeing to the request will not be required or permitted to modify a tender. If
contracts have not been concluded and the tender validity has not been extended
(as prescribed in the Eskom PSCM 32-1034) and lapses; then the tenders are
deemed to be invalid and the procurement process cannot continue. A new
procurement process will have to be initiated.
Confidentiality and 2. 14 Treat as confidential all matters arising in connection with the tender. Use and copy
copyright of the documents provided by Eskom only for the purpose of preparing and submitting
documents a tender in response to this Invitation to Tender.
Standardised 2.15 Obtain, if required, for the purposes of submitting a tender, copies of the latest
specifications and revision of standardised specifications and/or other documents, which are not
other publications attached to the Invitation to Tender, but which may be incorporated in the contents of
the enquiry documents by reference.
Site visit and / or 2.16 Tenderers must attend a site visit and/or clarification meeting that is cited as being
clarification meeting compulsory in order to familiarise themselves with the proposed work, services or
supply, location, etc. and raise questions. Details of the meeting(s) are stated in the
Important Dates
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"egy for approval by Eskom.","is_compulsory":false}"}
Contact Information
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdf (unknown){"name":null,"email":null,"phone":"011 800 8111","department":"ed States Dollars, and if no","address":"C Limited (Reg no"}
Evaluation Criteria
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdf (unknown)4.1 The quality policy statement and quality
Technical Specifications
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdf (unknown)A. Executive Search Firms:
o Attend and obtain a briefing from Eskom.
o Prepare the talent sourcing strategy for approval by Eskom.
o Source suitably qualified candidates nationally and internationally (subject to Eskom’s
briefing), ensuring compliance with South African legislation.
o Conduct background screening inclusive of print and social media analysis, pre-
employment checks, verifications and validation of ID's, driver license, qualifications,
criminal checks, business interest and board memberships etc., and provide proof to
Eskom in formal reports from reputable agencies.
o Provide CVs of pre-screened candidates in line with the job profile and briefing by
Eskom.
o Arrange and set up interviews including invitation management.
o Form part of the interview panel (where required by the Client).
o Provide the candidate’s remuneration package to Eskom.
o Facilitate the release of the candidate from current employer (where necessary), offer
management, post placement follows up.
o Keep the candidate informed of the recruitment process and outcomes.
o Advertise jobs on appropriate platforms or publications on behalf of Eskom as a
standalone service as and when required.
o Response handling and preliminary shortlisting as a standalone service when
required.
o Conduct psychometric assessments as a standalone service on behalf of Eskom
when required
B. Contingency Recruitment Agencies:
o Conduct a detailed intake meeting with the Hiring Manager/ HR to confirm
requirements and e expectations.
o Search and sourcing of candidates through targeted channels and networks.
o Shortlisting of qualified candidates, ensuring alignment with job specifications.
o Submit curated CVs of 3-5 qualified candidates on the ATS.
o Pre-employment screening, including verification of qualifications, criminal checks,
and compliance requirements.
o Interview and assessment coordination, including scheduling and logistics.
o Offer management, including negotiation and facilitation of candidate acceptance.
o Post-placement follow-up by maintaining contact with candidate and the client to
ensure successful integration and retention.
ESKOM holdings soc ltd the provision of panel of service providers to search for executive and
Specialised skills for a period of 3 years. Contract number
o Response handling and preliminary shortlisting as a standalone service when
required
3.Specification of Product or Goods
3.1 Provision of Background Screening and Verification services on the following transactions:
A. Executive Search Firms:
o Attend and obtain a briefing from Eskom.
o Prepare the talent sourcing strategy for approval by Eskom.
o Source suitably qualified candidates nationally and internationally (subject to Eskom’s
briefing), ensuring compliance with South African legislation.
o Conduct background screening inclusive of print and social media analysis, pre-employment
checks, verifications and validation of ID's, driver license, qualifications, criminal checks,
business interest and board memberships etc., and provide proof to Eskom in formal reports
from reputable agencies.
o Provide CVs of pre-screened candidates in line with the job profile and briefing by Eskom.
o Arrange and set up interviews including invitation management.
o Form part of the interview panel (where required by the Client).
o Provide the candidate’s remuneration package to Eskom.
o Facilitate the release of the candidate from current employer (where necessary), offer
management, post placement follows up.
o Keep the candidate informed of the recruitment process and outcomes.
o Advertise jobs on appropriate platforms or publications on behalf of Eskom as a standalone
service as and when required.
o Response handling and preliminary shortlisting as a standalone service when required.
o Conduct psychometric assessments as a standalone service on behalf of Eskom when
required
B. Contingency Recruitment Agencies:
o Conduct a detailed intake meeting with the Hiring Manager/ HR to confirm requirements and e
expectations.
o Search and sourcing of candidates through targeted channels and networks.
o Shortlisting of qualified candidates, ensuring alignment with job specifications.
o Submit curated CVs of 3-5 qualified candidates on the ATS.
o Pre-employment screening, including verification of qualifications, criminal checks, and
compliance requirements.
o Interview and assessment coordination, including scheduling and logistics.
o Offer management, including negotiation and facilitation of candidate acceptance.
o Post-placement follow-up by maintaining contact with candidate and the client to ensure
successful integration and retention.
o Response handling and preliminary shortlisting as a standalone service when required
3.2 Customer Support
I. Technical Support: Technical support to address any issues or questions.
II. Account Management: Dedicated account managers to assist with optimising job postings and
recruitment strategies.
III. Training and Resources: Access to training materials and resources to help users maximise the
platform’s features.
3.3 Compliance and Security
I. Data Privacy and compliance to POPIA: Compliance with data privacy regulations to ensure the
protection of candidate and company data.
II. Security Measures: Robust security measures to protect against data breaches and unauthorized
access.
III. Accessibility: Ensure the platform is accessible to all users, including those with disabilities.
ESKOM holdings soc ltd the provision of panel of service providers to search for executive and
Specialised skills for a period of 3 years. Contract number
3.4 Additional Features
I. Integration with Eskom’s systems
4.1 The Client shall pay the Service Provider the agreed fee of [Fee Amount] for the services provided under
this contract.
4.2 Payment shall be made in accordance with the payment schedule set out in Schedule 1 of this contract.
Quality Management
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdfbut no longer than 5 (five) years, for the purpose of enabling the Employer to conduct an audit
of that expenditure.
1.7.2. The Supplier/Consultant will allow the Employer’s own personnel or a professionally qualified
independent auditor access to all records during the term and for 3 (three) months afterwards
on not less than 30 (thirty) days’ notice at any time during normal business hours for the
purpose of auditing or otherwise inspecting them.
1.7.3. Should any audit or inspection of the records by the Employer reveal that the Employer has
been overcharged, the Supplier/Consultant will reimburse the Employer the amount of the
overcharge within 30 (thirty) days and interest calculated at prime rate charged by the
Employer’s banker on overdraft facilities plus 0% (zero percent) per annum.
1.7.4. The Supplier/Consultant will afford to the Employer all reasonable assistance in the carrying
out of such audit, whilst the Employer and its auditors will ensure that any information obtained
in the course of the audit concerning the Supplier/Consultant’s business is kept in the strictest
confidence and not used for any purpose other than the proper conduct of the audit.
1.8. Travel and Sustenance cost
1.8.1. The Supplier/Consultant shall make all the travelling and arrangement, pay for such and later
claim for such as reimbursement (as non-VAT item and for all services where no VAT was paid by the
Supplier) from Eskom following the above stipulated invoicing process.
Pricing Schedule
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdffor The provision of Panel of Service Providers to Search
for Executive and Specialised Skills
Contents: No of
pages
Part C1 Agreements & Contract Data [13]
Part C2 Pricing Data [8]
Part C3 Scope of Work: The Scope [13]
Part C1 Agreements and Contract Data, (which includes this Form of Offer and Acceptance)
Part C2 Pricing Data
Part C3 Scope of Work:
11.2(25) The task schedule is in
Part 2: Pricing Data
PSC3 Option G
reference pages
C2.1 Pricing assumptions: Option G [6]
Specialised skills for a period of 3 years. Contract number
C2.1Pricing assumptions: Option G
Specialised skills for a period of 3 years. Contract number
1.8.2. The Supplier/Consultant shall follow the below stipulated rates when claiming for training
delivery related costs from the Employer under this contract:
Travelling KM’s
travelling km if their offices are within
50km radius from the Employer/Eskom
training site.
Employer’s Agent their national footprint
map indicating areas where they have
cannot be claimed
KM rates R3.60/km
Car rental
Compliance Requirements
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdf (unknown)Completion Certificate
B-BBEE Details: ly liable to the Employer for the performance of this contract.
Z2.2 Unless already notified to the Employer, the persons or organisations notify the Employer within
two weeks of the Contract Date of the key person who has the authority to bind the Consultant /
Supplier on their behalf.
Z2.3 The Consultant/ Supplier does not substantially alter the composition of the joint venture,
consortium, or other unincorporated grouping of two or more persons without the consent of the
Employer having been given to the Consultant in writing.
Z3 Change of Broad Based Black Economic Empowerment (B-BBEE) status
Z3.1 Where a change in the Supplier/Consultant’s legal status, ownership or any other change to his
business composition or business dealings results in a change to the Supplier/Consultant’s B-
BBEE status, the Consultant notifies the Employer within seven days of the change.
Z3.2 The Consultant is required to submit an updated verification certificate and necessary supporting
documentation confirming the change in his B-BBEE status to the Employer within thirty days of
the notification or as otherwise instructed by the Employer.
Z3.3 Where, as a result, the Supplier/Consultant’s B-BBEE status has decreased since the Contract
Date the Employer may either re-negotiate this contract or alternatively, terminate the
Consultant’s obligation to Provide the Services.
ESKOM holdings soc ltd the provision of panel of service providers to search for executive and
Specialised skills for a period of 3 years. Contract number
Z3.4 Failure by the Supplier/Consultant to notify the Employer of a change in its B-BBEE status may
constitute a reason for termination. If the Employer terminates in terms of this clause, the
procedures on termination are those stated in cor
Health & Safety
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdfimages vests exclusively in the Employer.
Z6 Waiver and estoppel: Add to core clause 12.3:
Z6.1 Any extension, concession, waiver or relaxation of any action stated in this contract by the
approved by The Employer’s Agent under
unforeseen circumstances for training
delivery purposes only.
o At least have 2 airbags,
o Air-conditioning
o ABS brakes for safety purposes
Accommodation Maximum 3-star hotel or Bed and Breakfast with
lunch and dinner costs at Eskom rates.
Contractual Terms
Source: Annexure O - NEC PSC Contract Executive Search and Specialiased skills.pdf5.1 Either party may terminate this contract by giving [Notice Period] written notice to the other party.
5.2 The Client may terminate this contract immediately if the Service Provider fails to perform any of its
obligations under this contract.
6.1 The Service Provider shall keep confidential all information relating to the Client’s business and shall not
disclose such information to any third party without the Client’s prior written consent.
7.1 This contract shall be governed by and construed in accordance with the laws of [Jurisdiction].
IN WITNESS WHEREOF, the parties hereto have executed this contract as of the day and year first above
written.
[Client Name] [Service Provider Name]
By: ___________________________ By: ___________________________
Name: _________________________ Name: _________________________
Title: __________________________ Title: __________________________
Date: __________________________ Date: __________________________
clauses and the clauses for main Option
G: Term contract
dispute resolution Option W1: Dispute resolution procedure
and secondary Options
X1: Price Adjustment for Inflation
X2: Changes in the law
X9: Transfer of rights
X10 Employer’s Agent
X11: Termination by the Employer
X18: Limitations of Liabilities
X20: Key Performance indicators
Z: Additional conditions of contract
of the NEC3 Professional Services
Contract (June 2005)1 with amendments
June 2006
10.1 The Employer is (Name): Eskom Holdings SOC Limited (Reg no:
2002/015527/30), a juristic person incorporated
in terms of the company laws of the Republic of
Specialised skills for a period of 3 years. Contract number
11.2(9) The services are Panel of Service Providers to Search for
Executive and Specialised Skills for 36
months.
11.2(10) The following matters will be included in
the Risk Register none
11.2(11) The Scope is in Part 3 of this document
12.2 The law of the contract is the law of the Republic of South Africa
13.1 The language of this contract is English
13.3 The period for reply is One business day
13.6 The period for retention is Forty-Eight (48) months following Completion or
earlier termination.
2 The Parties’ main
responsibilities
25.2 The Employer provides access to the access to access date
following persons, places and things
Specialised skills for a period of 3 years. Contract number
5.3 The period within which payments are
made is Thirty (30) days from date of invoice.
5.4 The currency of this contract is the South African Rand
5.5 The interest rate is (i) zero percent above the publicly quoted prime
rate of interest (calculated on a 365 day year)
charged by from time to time by the Standard
Bank of South Africa (as certified, in the event
of any dispute, by any manager of such bank,
whose appointment it shall not be necessary to
prove) for amounts due in Rand and
(ii) the LIBOR rate applicable at the time for
amounts due in other currencies. LIBOR is the
6 month London Interbank Offered Rate quoted
under the caption “Money Rates” in The Wall
no rate is quoted for the currency in question
then the rate for United States Dollars, and if no
such rate appears in The Wall Street Journal
then the rate as quoted by the Reuters Monitor
Money Rates Service (or such service as may
replace the Reuters Monitor Money Rates
Service) on the due date for the payment in
question, adjusted mutatis mutandis every 6
months thereafter (and as certified, in the event
of any dispute, by any manager employed in the
foreign exchange department of The Standard
liability
81.1 The amounts of insurance and the periods n/a
for which the Consultant maintains
insurance are
whole of the services
or earlier termination
Specialised skills for a period of 3 years. Contract number
death of or bodily injury to a person (not Whatever the See Notes to
an employee of the Consultant) or loss of Consultant deems Consultants in
or damage to property arising from or in necessary for any Annexure A
connection with the Consultant’s Providing occurrence or series
the Services. of occurrences arising
out of one event
without limit to the
number of claims.
death of or bodily injury to employees of As prescribed by the As Consultant deems
the Consultant arising out of and in the Compensation for necessary
course of their employment in connection Occupational Injuries
with this contract and Diseases Act No.
and the
Consultant’s common
law liability for people
falling outside the
scope of the Act with a
limit of indemnity of
not less than R500
000-00 (five hundred
thousand) in respect
of each claim, without
limit to the number of
claims
8.1.1 The Employer provides the following n/a.
insurances
8.2.1 The Consultant’s total liability to the The total of the prices.
insurances.
1 Insurance against: n/a
dispute to him.
W1.2(3) The adjudicator nominating body is: The Chairman of the Joint Civils Division of the
The authority of the Employer’s Agent is To carry out all the actions of the Employer in
this contract
X11 Termination by the Employer If the supplier fails to deliver training as per this
agreement and scope of work.
X18.1 The Supplier/Consultant’s liability to the Limited to the total prices of the project.
Specialised skills for a period of 3 years. Contract number
X18.2 The Supplier/Consultant’s liability to the Total of the prices.
until after the defects date is limited to:
X18.3 The end of liability date is One year after Completion of the whole of the
services.
X20 Key Performance Indicators (not used
when Option X12 also applies)
X20.1 The incentive schedule for Key
Performance Indicators is in [●]
X20.2 A report of performance against each Key
Specialised skills for a period of 3 years. Contract number
Z3.4 Failure by the Supplier/Consultant to notify the Employer of a change in its B-BBEE status may
constitute a reason for termination. If the Employer terminates in terms of this clause, the
procedures on termination are those stated in core clause 91. The payment on termination
includes a deduction of the forecast of the additional cost to the Employer of completing the whole
of the services in addition to the amounts due in terms of core clause 92.1.
Z4 Ethics
Z4.1 Any offer, payment, consideration, or benefit of any kind made by the Supplier/Consultant which
constitutes or could be construed either directly or indirectly as an illegal or corrupt practice, as
an inducement or reward for the award or in execution of this contract constitutes grounds for
terminating the Supplier/Consultant’s obligation to Provide the Services or taking any other action
as appropriate against the Consultant (including civil or criminal action).
Z4.2 The Employer may terminate the Consultant’s obligation to Provide the Services if the
Supplier/Consultant (or any member of the Consultant where the Supplier/Consultant constitutes
a joint venture, consortium, or other unincorporated grouping of two or more persons or
organisations) is found guilty by a competent court, administrative or regulatory body of
participating in illegal or corrupt practices.
otherwise, whether in connection with any procurement process or contract with the Employer or
other people or organisations and including in circumstances where the Supplier/Consultant or
any such member is removed from an approved vendor data base of the Employer as a
consequence of such practice.
Z4.3 If the Employer terminates in terms of this clause, the procedures on termination are those
stated in core clause 91. The payment on termination includes a deduction of the forecast of
the additional cost to the Employer of completing the whole of the services in addition to the
amounts due in terms of core clause 92.1.
Z5 Confidentiality
Z5.1 The Supplier/Consultant does not disclose or make any information arising from or in
connection with this contract available to Others. This undertaking does not, however, apply to
information which at the time of disclosure or thereafter, without default on the part of the
estoppel unless the Parties agree otherwise and confirm such agreement in writing.
Z7 Provision of a Tax Invoice. Add to core clause 51
Z7.1 The Supplier/Consultant (if registered in South Africa in terms of the companies Act) is required
to comply with the requirements of the Value Added Tax Act, no (as amended) and
to include the Employer’s VAT number 4740101508 on each invoice he submits for payment.
Z8 Notifying compensation events
Z8.1 Delete from the last sentence in core clause 61.3, “unless the Employer should have notified
the event to the Supplier/Consultant but did not”.
Z9 Employer’s limitation of liability
Z9.1 The Employer’s liability to the Supplier/Consultant for the Supplier/Consultant’s indirect or
consequential loss is limited to R0.00 (zero Rand)
Termination: Add to core clause 90.1, at the second main bullet point, fourth sub-bullet
Z10
point, after the words "against it":
Z10.1 Or had a judicial management order granted against it.
Z11 Delay damages: Addition to secondary Option X7 Delay damages (if applicable in this
contract)
Z11.1 If the Consultant’s payment of delay damages reaches the limits stated in this Contract Data for
Option X7 or Options X5 and X7 used together, the Employer may terminate the Consultant’s
obligation to Provide the Services.
Z11.2 If the Employer terminates in terms of this clause, the procedures on termination are those
stated in core clause 91. The payment on termination includes a deduction of the forecast of
the additional cost to the Employer of completing the whole of the services in addition to the
amounts due in terms of core clause 92.1.
Z12 Non-Solicitation clause
Z12.1 Both Parties agrees not to utilize, engage, solicit for hire, or hire any individual who provided
Services to Customer under this Agreement for a period of six (6) months after the termination
of this Agreement under which the individual performed the Services.
insurance to be provided by the Consultant. The guidance is not part of the contract, and the Employer carries
no liability for it.
basis of “project” or “contract” value, where the value is the total of the Prices at Completion of the whole of
the works including VAT.
A “project” is a collection of contracts or work packages to be undertaken as part of a single identified capital
expansion or refurbishment of a particular asset or facility.
A “contract” is a single contract not linked to or being part of a “project”.
Format A is for a project or contract value less than or equal to R350M (three hundred and fifty million Rand)
inclusive of VAT.
Format B is for a project or contract value greater than R350M. (three hundred and fifty million Rand) inclusive of
project or contract exceeds the Format A limit, the Eskom Insurance Management Services [EIMS] need to
be contacted for advice on how to formulate the insurance cover.
of his failure to use reasonable skill and care (first row in the Insurance Table of clause 81.1 in the PSC3)
should also indemnify the Consultant for those sums which he could become legally liable to pay as
damages arising from any claim first made against him and reported to Insurers some time after Completion
of the whole of the services. Hence the Consultant needs to ensure that his cover is in place at least until
all his liabilities under the contract have expired. Such claims could arise out of any negligent act, error or
omission committed or alleged to have been committed by the Consultant in the conduct of professional
services in connection with the contract.
1.2.2 Customer Support
I. Technical Support: Technical support to address any issues or questions.
II. Account Management: Dedicated account managers to assist with optimising job postings and
recruitment strategies.
III. Training and Resources: Access to training materials and resources to help users maximise the
platform’s features.
1.2.3 Compliance and Security
I. Data Privacy and compliance to POPIA: Compliance with data privacy regulations to ensure the
protection of candidate and company data.
II. Security Measures: Robust security measures to protect against data breaches and unauthorized
access.
III. Accessibility: Ensure the platform is accessible to all users, including those with disabilities.
1.2.4 Additional Features
I. Integration with Eskom’s systems
1.3. Rebates And Discounts
o Conduct a detailed intake meeting with the Hiring Manager/ HR to confirm requirements and e
expectations.
o Search and sourcing of candidates through targeted channels and networks.
o Shortlisting of qualified candidates, ensuring alignment with job specifications.
o Submit curated CVs of 3-5 qualified candidates on the ATS.
o Pre-employment screening, including verification of qualifications, criminal checks, and
compliance requirements.
o Interview and assessment coordination, including scheduling and logistics.
o Offer management, including negotiation and facilitation of candidate acceptance.
o Post-placement follow-up by maintaining contact with candidate and the client to ensure
successful integration and retention.
o Response handling and preliminary shortlisting as a standalone service when required
3.2 Customer Support
I. Technical Support: Technical support to address any issues or questions.
II. Account Management: Dedicated account managers to assist with optimising job postings and
recruitment strategies.
III. Training and Resources: Access to training materials and resources to help users maximise the
platform’s features.
3.3 Compliance and Security
I. Data Privacy and compliance to POPIA: Compliance with data privacy regulations to ensure the
protection of candidate and company data.
II. Security Measures: Robust security measures to protect against data breaches and unauthorized
access.
III. Accessibility: Ensure the platform is accessible to all users, including those with disabilities.
4.1 The Client shall pay the Service Provider the agreed fee of [Fee Amount] for the services provided under
this contract.
4.2 Payment shall be made in accordance with the payment schedule set out in Schedule 1 of this contract.
5.1 Either party may terminate this contract by giving [Notice Period] written notice to the other party.
5.2 The Client may terminate this contract immediately if the Service Provider fails to perform any of its
obligations under this contract.
Compliance Requirements
Source: Eskom Tender Bulletin Screenshot.docx (unknown)No extractable text found in DOCX document
Important Dates
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdf (RFP){"closingDate":"21 July 2026","closingTime":"10h00","briefingSession":"{"date":"29 July 2026","time":"10h00","venue":"ion A non-compulsory clarification meeting with representatives of","is_compulsory":true}"}
Contact Information
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdf (RFP){"name":"MS Teams","email":"[email protected]","phone":"011 800 4954","department":null,"address":"29th of July 2026 from 10h00 – 11h00"}
Evaluation Criteria
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdf (RFP)1.1.9 *SBD 6.1 Preference Points Claim Form in terms of Annexure I Y
PPPFA 2022 regulations
1.1.11 Functionality (Technical) Evaluation Criteria Annexure K Y
1.1.14 Tax Evaluation questionnaire to determine whether a Annexure N Y
1.1.20 Supplier Quality Management Annexure T Y
Prices will be scored out of 80 points
3.18 Evaluation of Specific Goals A maximum of 20 points may be awarded to a tenderer for the specific
goal specified for the tender. The points scored for the specific goal
must be added to the points scored for price and the total must be
contract must be awarded to the tenderer scoring the highest points.
B-BBEE Status Level Number of points
of Contributor (80/20 system)
Specific goals will be scored out of 20 points in accordance with the
If a tenderer fails to submit evidence of its points claim for a Specific
Goal, it will not be disqualified. However, it will be awarded 0 points
documents/proof of Specific Goals for purposes of evaluation and
The tenderer will, however, be scored zero for Specific Goals for
purposes of PPPFA scoring and ranking.
NB: The following documents are required to claim preference
preference points will not be disqualified, but’
the 80/20 system. Eskom will add the score from Pricing and Specific
be taken into account for evaluation
evaluation purposes but will be implemented when payment is
Technical Specifications
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdf (RFP)Annexure Attached (Y /
N / n/a)
1.1.1 *Authorisation Form Annexure A Y
1.1.2 *Acknowledgement form Annexure B Y
1.1.3 *Tenderer’s particulars Annexure C Y
1.1.4 *Integrity Declaration Form (Suppliers are required to Annexure D Y
download and read the Supplier Integrity Pact. It is
accessible on the Eskom Tender Bulletin via Eskom
Supplier Integrity Pact (eskom.co.za) link)
1.1.5 *CPA Requirements for Local Goods/Services Annexure E Y
1.1.6 *CPA(IG) for Foreign Goods/Services (if applicable) Annexure F Y
1.1.7 SDL&I Bidders’ Template Annexure G Y
1.1.8 *SBD 1 Invitation to Bid must be filled out by all Annexure H Y
tenderers and submitted with the tender at tender
submission deadline
1.1.9 *SBD 6.1 Preference Points Claim Form in terms of Annexure I Y
PPPFA 2022 regulations
1.1.10 *SBD 4 – Bidders Disclosure Annexure J Y
1.1.11 Functionality (Technical) Evaluation Criteria Annexure K Y
1.1.12 Pricing Schedule - PDF and/or excel format Annexure L Y
1.1.13 Scope of Work and Schedule Q Annexure M Y
1.1.14 Tax Evaluation questionnaire to determine whether a Annexure N Y
company, close corporation (CC) or Trust is a personal
service provider for purposes of PAYE.
Methodology
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdfcases, the SETA’s accredited training providers can be approached
to participate in developing critical and scarce skills
Note: Tenderers are required to take full responsibility for the total
cost of developing the requisite skills, and Eskom shall not make any
financial contribution towards the fulfilment of this obligation.
retention of 2.5% on every invoice amount (excluding VAT) for failure
to submit SDL&I performance reports every quarter; or failure to meet
the SDL&I obligations in this contract. The retained amounts shall only
be released to the contractor upon:
reports on a quarterly basis towards SDL&I obligations.
the implementation plan then issue a compliance report.
retain the 2.5% penalty.
the retained funds to the tenderer.
Financial Requirements
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdf (RFP)Payment Terms: payment terms as stipulated hereunder when
submitting tenders and concluding contracts with Eskom:
For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying
Suppliers within 30 days of receipt of undisputed invoices.
For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed
Health & Safety
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdfaddress by the stipulated closing date and https://eTendering.eskom.co.za - this is used
time by members of the public, to view information
about published tenders and submit their
tender documents.
Eskom E- tendering site by the stipulated https://eTendering.eskom.co.za - this is used
closing date and time. by members of the public, to view information
about published tenders and submit their
as per the procedure 32-726, as confirmed by SHE representative.
that the affidavits meet the following key pointers to ensure
their validity:
and the identity number;
must be indicated in order to know that person is duly
authorised to depose of an affidavit. (Mark the applicable
option);
issued by the CIPC, where applicable, and enterprise business
address;
designated group. In the case of specialised enterprises as per
Statement 004, the percentage of black beneficiaries must be
reflected. (No blank spaces to be left);
based on audited financial statements or management
account. (Mark the applicable option);
documents, which was used to determine the total revenue.
(Financial year end to be stipulated by day/month/year);
level. (Tick applicable level)
deponent must select the basis for the empowering supplier
status;
be the same. (The sworn affidavit must be signed in the
presence of the Commissioner of Oath. Furthermore the
Commissioner must also sign and stamp);
Contractual Terms
Source: Invitation to Tender (ITT) or Request for Proposal (RFP)_Executive Search.pdfsanctions list. A tenderer shall be found to have the nationality
of a country if the tenderer is a national or is constituted,
incorporated, or registered and operates in conformity with the
provisions of the laws of that country. This criterion shall also
apply to the determination of the nationality of proposed
subcontractors or suppliers for any part of the Contract including
related services.
Option G: Priced Contract with Activity Schedule
W1: Dispute resolution procedure
X1: Price adjustment for inflation
X2: Changes in the law
X9 Transfer of Rights
X10: Employer’s agent
X11: Termination by employer
X18: Limitation of liability
X20: Key Performance Indicators
Z: Additional conditions of contract
submitting tenders and concluding contracts with Eskom:
For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying
Suppliers within 30 days of receipt of undisputed invoices.
For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying
suppliers within 60 days of receipt of undisputed invoices.
Description
Source: Annexure M - Scope of Work Template.pdfScope: Panel of service providers for Executive Search and Specialised Skills Sourcing for a period of 3 years.
Contact Information
Source: Annexure M - Scope of Work Template.pdf (TENDER)Contacts:
Note: Specific contact details (email, phone, address) are not provided in the document.
Evaluation Criteria
Source: Annexure M - Scope of Work Template.pdf (TENDER)Eskom will apply two evaluation rounds:
Mandatory Requirements:
Technical Requirements (Desktop Evaluation):
Live Demonstration (Stage 2):
Technical Specifications
Source: Annexure M - Scope of Work Template.pdf (TENDER)Scope Overview:
Panel Categories:
General Tender Requirements:
Detailed Scope – Executive Search Firms:
Detailed Scope – Contingency Recruitment Agencies:
Deliverable Specification:
Methodology
Source: Annexure M - Scope of Work Template.pdfMethodology requirements for both panel categories:
Experience & Qualifications
Source: Annexure M - Scope of Work Template.pdfExperience and qualifications required:
Financial Requirements
Source: Annexure M - Scope of Work Template.pdf (TENDER)Estimated contract value: R34.2 million excl. VAT.
No other financial requirements (pricing format, bonds, guarantees, payment terms) are specified in the document.
Compliance Requirements
Source: Annexure M - Scope of Work Template.pdf (TENDER)Mandatory statutory and regulatory compliance:
General compliance:
Health & Safety
Source: Annexure M - Scope of Work Template.pdfSafety requirements:
Contractual Terms
Source: Annexure M - Scope of Work Template.pdfKey contractual terms inferred:
Requirements
Source: Annexure M - Scope of Work Template.pdf (TENDER)Panel participation declaration: At tender submission, clearly indicate whether bidding for:
If bidding for both, must demonstrate required capability, experience, resources, and systems for each category.
Section
Source: Annexure M - Scope of Work Template.pdfEvaluation consists of two rounds:
Description
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdfThis is a quality requirements form.
Contact Information
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdf (unknown)Eskom's Quality Representative: Sipho A Sambo, Chief Quality Advisor.
Tenderer must appoint and provide details of their own Quality Representative.
Submission Guidelines
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdf (unknown)Returnable Documents: The tenderer must complete and sign Form A (Eskom Supplier Quality Requirements) to acknowledge and accept Eskom Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 Standard.
Evaluation Criteria
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdf (unknown)The tender includes quality requirements evaluation.
Technical Specifications
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdf (unknown)This is a quality requirements form for a panel of service providers for executive search and specialised skills sourcing.
Methodology
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdfThe tenderer must align with ISO 9001 clauses and principles.
Quality Management
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdfComprehensive quality management requirements apply.
Section
Source: Annexure T - 240-68099512 Form A Cat 3 Rev 9.pdfQuality requirements form part of the evaluation.
Description
Source: Annexure T - 240-109253698 CQP Template Rev 3.pdfTechnical Specifications
Source: Annexure T - 240-109253698 CQP Template Rev 3.pdf (unknown)Methodology
Source: Annexure T - 240-109253698 CQP Template Rev 3.pdfExperience & Qualifications
Source: Annexure T - 240-109253698 CQP Template Rev 3.pdfQuality Management
Source: Annexure T - 240-109253698 CQP Template Rev 3.pdfHealth & Safety
Source: Annexure T - 240-109253698 CQP Template Rev 3.pdfContractual Terms
Source: Annexure T - 240-109253698 CQP Template Rev 3.pdfContact Information
Source: Annexure P -Tenderers E-Tendering Training Acknowledgement Form.pdf (unknown)Submission Guidelines
Source: Annexure P -Tenderers E-Tendering Training Acknowledgement Form.pdf (unknown)Returnable Documents
Source: Annexure P -Tenderers E-Tendering Training Acknowledgement Form.pdf (unknown)Evaluation Criteria
Source: Annexure P -Tenderers E-Tendering Training Acknowledgement Form.pdf (unknown)Tenderers must submit this fully completed form to Eskom within the prescribed period. Non-submission or incomplete submission renders the tender non-responsive and leads to disqualification from the procurement process.
Technical Specifications
Source: Annexure P -Tenderers E-Tendering Training Acknowledgement Form.pdf (unknown)Description
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdfImportant Dates
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Contact Information
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Submission Guidelines
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Returnable Documents
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Evaluation Criteria
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Explicit eligibility criteria for this specific tender are not provided in this document. This manual states the general system requirement: 'Members of the public would need to have a CSD number to gain access to eTendering system.' The specific selection and evaluation criteria for the executive search panel tender would be found in the separate tender specification document.
Technical Specifications
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Compliance Requirements
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Requirements
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdf (TENDER)Section
Source: Annexure Q - E Tendering Help Manual for Supplier V1.pdfDescription
Source: Annexure N - Supplier Evaluation Pack.pdfThis is a PAYE Questionnaire for Service Contracts (Annexure N - Supplier Evaluation Pack). It is a tax assessment tool used by Eskom to determine the correct tax status (Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor) of service providers for the 2026/2027 tax year. It includes two evaluation packs (A for companies/CCs/trusts, B for individuals) with detailed questions and required affidavits/declarations.
Important Dates
Source: Annexure N - Supplier Evaluation Pack.pdf (unknown)This Pack applies from 1 March 2026 to 28 February 2027. It is based on tax legislation for the 2026/2027 tax year.
Contact Information
Source: Annexure N - Supplier Evaluation Pack.pdf (unknown)For tax classification queries, contact Eskom's Corporate Tax Department in Megawatt Park via your Eskom representative. When returning the completed Pack, copy Group Tax on email: [email protected].
Submission Guidelines
Source: Annexure N - Supplier Evaluation Pack.pdf (unknown)Returnable Documents: The completed Pack, consisting of the signed summary sheet and signed affidavits, must be returned to Eskom. Copy Group Tax on email: [email protected].
Evaluation Criteria
Source: Annexure N - Supplier Evaluation Pack.pdf (unknown)This document is a tax classification questionnaire, not a tender evaluation. It determines whether a contractor is classified as an Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor for PAYE withholding purposes. The outcome determines tax status and applicable IRP5/IT3(a) certificate codes.
Technical Specifications
Source: Annexure N - Supplier Evaluation Pack.pdf (unknown)This document is a tax questionnaire (PAYE Questionnaire for Service Contracts). It is not a technical specification for the tender scope. Its purpose is to classify contractors for tax withholding.
Pricing Schedule
Source: Annexure N - Supplier Evaluation Pack.pdfThis extract details tax withholding consequences for Labour Brokers:
Financial Requirements
Source: Annexure N - Supplier Evaluation Pack.pdf (unknown)Tax Withholding Implications:
Compliance Requirements
Source: Annexure N - Supplier Evaluation Pack.pdf (unknown)Tax Compliance:
Section
Source: Annexure N - Supplier Evaluation Pack.pdfThis section contains fragments of the tax classification questionnaire (Evaluation Pack A). It is not tender evaluation criteria but part of a tax assessment process to determine if a contractor is a Personal Service Provider.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
Eskom Megawatt Park - Sunninghill - Johannesburg - 2000
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
16
Last checked
22 Jul 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Key Personnel
Provinces Active
Industries
💡 Want more tendering tips and strategies?
Explore Our BlogGet deep intelligence on Services: Professional. Unlock full pricing strategies, bid frequency, and historical win rates.