Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Bid(Open-Tender)
Delivery Location
3 Menston road - New Germany - Westville - 3630
Organization Type
GOVERNMENT
Published
05 Nov 2026
OCDS Reference
ocds-9t57fa-177048
ESKOM requires a service provider to support, maintain and monitor the huawei modular smart rack and powerman 60kva UPS infrastructure at the westville contact centre in kwazulu-natal for four years. The scope includes oem-trained technicians, 24/7 monitoring, component replacement, firmware updates and environmental monitoring. Bids are evaluated under an 80/20 preference points system with b-bbee status influencing the score, and must be submitted via the ESKOM etendering system by 25 november 2026 at 08:00; registration with a csd number and otp verification is mandatory.
Closing date and time: 25 November 2026 at 08:00; submissions via Eskom eTendering system; late bids disqualified.
Mandatory eTendering registration: valid CSD number required; OTP verification sent to cellphone and email; maximum file size 50 MB, total 900 MB.
Returnable forms: SBD 4 (Declaration of Interest), SBD 9 (Certificate of Independent Bid Determination), Annexure A (Authorisation Form), Annexure B (Acknowledgement Form) must be completed and signed.
B-BBEE requirement: Status Level of Contributor determines preference points under the 80/20 system; EMEs (revenue ≤ R10 million) may submit a sworn affidavit; QSEs (≤ R50 million) require a certificate or affidavit; changes must be notified within seven days.
Technical eligibility: OEM-trained and certified technicians; operational presence in KwaZulu-Natal; 24/7 emergency call-out with defined escalation procedures; component replacement; firmware updates; environmental monitoring.
Evaluation: 80/20 split — price scored out of 80 points, specific goals out of 20; supporting documents may be requested.
Insurance and guarantees: contractor must provide insurances per Insurance Table A and Table B; bid security required.
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Date & Time
Wednesday, 25 November 2026 - 10:00
Venue
Online teams
Categories
Request for Bid(Open-Tender)
3 Menston road - New Germany - Westville - 3630
AI Document Analysis Stages
Description
Source: E3792DXKZNOU.zip05 Nov
2026
Tender Published
Tender was published
25 Nov
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
E3792DXKZNOU.zip
The department requires support, maintenance and monitoring of Huawei Modular Smart Rack and Powerman 60kVA UPS infrastructure located at the Westville Contact Centre in the KZN Operating Unit for a period of four years.
To download these documents and access AI-powered analysis, visit the main tender page.
Organization
EskomWin Eskom tenders with AI Tender Matching, technical document analysis, compliance scoring, and structured bid support for energy and engineering contracts.
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Free guidance to prepare before you bid
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Open Supplier Readiness HubMedian Estimate
R 759 600
Range
Based on 25 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Support, maintenance and monitoring of Huawei Modular Smart Rack and Powerman 60kVA UPS infrastructure located at Westville Contact Centre in KZN Operating Unit for a period of four (4) years
OEM-trained and certified technicians required
Service provider must have operational presence within KwaZulu-Natal
24x7 emergency call-out services with defined escalation procedures
Comprehensive maintenance as per OEM specification
24/7 off-site monitoring centre with real-time monitoring and event logging
Important Dates
Source: E3792DXKZNOU.zip (TENDER)Closing date: 25 November 2026 at 08:00
No compulsory briefing session mentioned
Contact Information
Source: E3792DXKZNOU.zip (TENDER)Contact: Vusani Mahlangu
Role: Service Manager
Address: 25 Valley View Road, New Germany, 3620
Telephone: 031 710 5426
Email: [email protected]
Enquiries: [email protected]
Submission: eTendering system
Submission Guidelines
Source: E3792DXKZNOU.zip (TENDER)Submit bid via Eskom eTendering system
Register on eTendering system before closing date; OTP verification required (sent to cellphone and email)
Documents uploaded through system; max 50MB per file, max 900MB total
Returnable forms must be completed and signed: SBD 4 (Declaration of Interest): discloses whether any director or shareholder is employed by the state or connected to anyone at the department; false declaration disqualifies bid
SBD 9 (Certificate of Independent Bid Determination): certifies price was set independently with no contact with competing bidders
Annexure A (Authorisation Form): complete appropriate certificate for organization type (company, close corporation, joint venture, trust, etc.) and sign before authorized representative
Annexure B (Acknowledgement Form): acknowledge receipt of documentation
Quotations received after closing time, regardless of reason, will be disqualified
Evaluation Criteria
Source: E3792DXKZNOU.zip (TENDER)Functionality requirements applicable
Prices scored out of 80 points
Specific goals scored out of 20 points
80/20 preference points system applies for tender with rand value equal to or below R50 million
B-BBEE Status Level of Contributor determines points under 80/20 system
Scores from pricing and specific goals added together; highest total wins
Tax evaluation questionnaire required
Supporting documents may be requested during evaluation
Technical Specifications
Source: E3792DXKZNOU.zip (TENDER)Support, maintenance and monitoring of Huawei Modular Smart Rack and Powerman 60kVA UPS infrastructure at Westville Contact Centre in KZN Operating Unit for four (4) years
OEM-trained and certified technicians for all support activities
Service provider must have operational presence within KwaZulu-Natal
24x7 emergency call-out services with defined escalation procedures for critical incidents
Supply and replacement of components as per warranty
Comprehensive maintenance as per OEM specification
Inspection of power distribution and electrical connections
Firmware and software updates as required by OEM
Maintenance and testing of UPS system and lead-acid battery infrastructure
Maintenance of HVAC cooling units and environmental monitoring systems
Maintenance of cabinet access control systems
Detailed maintenance reports following each service
24/7 off-site monitoring centre with real-time monitoring of Smart Rack and UPS infrastructure
Event logging and incident management
Environmental monitoring including temperature, humidity and water leak detection
Power performance monitoring
Remote diagnostics
Financial Requirements
Source: E3792DXKZNOU.zip (TENDER)For contracts valued below R50,000,000 including VAT, Eskom pays within 30 days of receipt of undisputed invoices
For contracts valued above R50,000,000 including VAT, payment terms not fully specified
Currency: South African Rand
Payment interval: 14 days from receipt of invoice (clause 51.2)
Interest rate: publicly quoted prime rate charged by Standard Bank of South Africa Limited
Bid security and guarantees required as per contract data
Insurance required as per Insurance Table A and Table B from starting date until earlier of Completion and termination certificate
Various insurances include: loss/damage to Employer's property, Plant and Materials, Equipment, liability for bodily injury/death of person (not employee), liability for death/bodily injury to employees
Compliance Requirements
Source: E3792DXKZNOU.zip (TENDER)CSD number required to access eTendering system
Tax evaluation questionnaire required
B-BBEE Status Level of Contributor determines preference points under 80/20 system for tender with rand value equal to or below R50 million
B-BBEE status changes must be notified to Employer within seven days (clause Z3.1)
Updated verification certificate and supporting documentation required within thirty days of notification (clause Z3.2)
Failure to notify B-BBEE status change may constitute reason for termination (clause Z3.4)
Returnable forms SBD 4 and SBD 9 must be completed and signed
EMEs (annual total revenue ≤ R10 million): qualifying sworn affidavit may be submitted
QSEs (annual total revenue ≤ R50 million): applicable certificate or qualifying affidavit
Revenue above R50 million: valid B-BBEE certificate required
Section
Source: E3792DXKZNOU.zipFunctionality requirements applicable
Prices scored out of 80 points
Specific goals scored out of 20 points
80/20 preference points system applies for tender with rand value equal to or below R50 million
B-BBEE Status Level of Contributor determines points
Scores from pricing and specific goals added together; highest total wins
Supporting documents may be requested during evaluation
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
3 Menston road - New Germany - Westville - 3630
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
06 Nov 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
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