beginner5 minutes
Services Hub
Professional assistance for CSD, B-BBEE, CIDB, business registration, and tender-readiness compliance
Overview
The Services Hub is the professional assistance area for South African tender-readiness work. Use it when the Readiness Assessment or your own application review shows that your business is blocked by missing registrations, expired compliance documents, or incomplete company information.
The 3-Step Process
The Services Hub is part of a simple workflow:
1
Assess
Use the Readiness Assessment to identify your compliance gaps
2
Fill Gaps
Choose the service that closes the gap, such as CSD, B-BBEE, CIDB, or business registration support
3
Start Bidding
Return to your tenders, documents, and application workspace once the missing compliance items are in progress or complete
Available Services
The Services page displays active service types from the platform catalog. The common service areas are:
CSD Registration
Central Supplier Database registration is mandatory for companies that want to do business with South African government buyers.
Typical assistance includes:
- CSD account setup and verification
- Supplier information registration
- Banking details verification
- Tax compliance verification
- B-BBEE information capture where applicable
Typical assistance includes:
- CSD account setup and verification
- Supplier information registration
- Banking details verification
- Tax compliance verification
- B-BBEE information capture where applicable
B-BBEE Support
Get help preparing the evidence needed for a B-BBEE certificate or affidavit so tender evaluators can confirm your compliance level.
Typical assistance includes:
- B-BBEE level assessment
- Scorecard guidance
- Certificate or affidavit preparation support
- EME/QSE document guidance
- Renewal reminders where available
Typical assistance includes:
- B-BBEE level assessment
- Scorecard guidance
- Certificate or affidavit preparation support
- EME/QSE document guidance
- Renewal reminders where available
CIDB Grading
For construction companies, Construction Industry Development Board grading affects which tenders you can apply for and the contract values you can pursue.
Typical assistance includes:
- CIDB registration assistance
- Grade assessment and application support
- Works capability verification
- Financial capacity documentation
- Upgrade planning
Typical assistance includes:
- CIDB registration assistance
- Grade assessment and application support
- Works capability verification
- Financial capacity documentation
- Upgrade planning
Business Registration
Register a new company or prepare existing company information for tender use. The related workflow can include AI-powered name suggestions and CIPC availability checks.
Typical assistance includes:
- New company registration support
- Company name suggestions and availability checks
- CIPC document preparation
- Director information capture
- Annual returns guidance where applicable
Typical assistance includes:
- New company registration support
- Company name suggestions and availability checks
- CIPC document preparation
- Director information capture
- Annual returns guidance where applicable
How to Access
1
Visit Services
Go to /services or click Services in the navigation menu
2
Choose a Service
Browse the active service catalog and select the service that matches your gap
3
Get Started
Complete the service-specific form, provide required details, and submit the request
After You Submit a Service Request
Submitted service requests are tracked from the dashboard Services area. Use that page to review submitted requests, check status updates, and continue to the individual request page when more detail is available.
Service FAQ: Service pages and the Services Hub include FAQ content for common questions about timelines, requirements, and what happens after a request is submitted.
Pricing
Service pricing is shown on the Services page and is loaded from the active service catalog. Prices can vary by service type and scope, so use the current service card or individual service page as the source of truth before submitting a request.
Connection to Readiness Assessment
The Services Hub and Readiness Assessment work together:
1. Run the Readiness Assessment to identify gaps
2. Review which registrations, certificates, or documents are missing
3. Open the relevant service from the Services Hub or readiness prompt
4. Submit the service request and track it from your dashboard
5. Re-run the assessment after the issue is resolved to confirm your readiness
1. Run the Readiness Assessment to identify gaps
2. Review which registrations, certificates, or documents are missing
3. Open the relevant service from the Services Hub or readiness prompt
4. Submit the service request and track it from your dashboard
5. Re-run the assessment after the issue is resolved to confirm your readiness