Provision, installation, configuration and support of a security incident management (siem) application for 36 months

Closing date: 19 November 2026 at 11:00

Compulsory briefing session: 04 November 2026 at 10:00 (online via Microsoft Teams)

Briefing link: https://teams.microsoft.com/meet/3772847192776856?p=Yy8bJGW11eMCmnhVZ4

Bid validity period: 120 days from closing date

Technical enquiries:

• Contact: Mr Lington Skhosana
• Telephone: 082 765 3301
• Email: [email protected]

SCM enquiries:

• Contact: Supply Chain Management
• Telephone: 013 753 9000
• Email: [email protected]

Office hours: Monday to Friday, 07:30 to 16:00

Submission address:

IUCMA Offices, 2nd Floor

ABSA Square Building

20 Paul Kruger Street

Mbombela, 1200

Submission method: sealed bid deposited in the official bid box at IUCMA Offices, 2nd Floor, ABSA Square Building, 20 Paul Kruger Street, Mbombela, 1200. The bid box is open during office hours (07:30–16:00, Monday to Friday).

• One original copy of the bid document is required.
• The envelope must be endorsed with the bid number, description, closing date and time, and the bidder's name and address (written at the back of the envelope).
• Bids must be completed in handwriting in non-erasable black ink (do not type).
• Correction fluid/tape is not allowed; draw a line through errors and initial.
• The complete original tender document must be returned; missing pages will disqualify the bid.
• No alternative bids will be accepted.
• Late bids, or bids received by fax, email, mail, or telegraph, will not be considered.
• Bids deposited in the incorrect box will not be considered.
• If using a courier, the bidder description must be endorsed on the delivery note and the courier must deposit the documents into the bid box.
• Returnable forms (all must be completed, signed, and submitted):
• SBD 1 (Bid Notice & Invitation to Bid): bidder details and signed as the offer cover page.
• SBD 4 (Bidder's Disclosure): discloses any interest or connection with the state.
• SBD 6.1 (Preference Points Claim Form): claims preference points under the PPPFA.
• Authority to Sign a Bid: proof of authority (e.g., resolution of directors) to sign the bid.
• Declaration of POPI Act: grants IUCMA permission to use information in the tender for procurement purposes.
• Pricing Schedule (Annexure A1): total price including VAT.
• Addenda/Notices: evidence of any addenda issued must be attached.
• Bids must be submitted on the official forms provided (not re-typed).

Evaluation is based on an 80/20 points scoring system under the Preferential Procurement Regulations, 2022 (PPPFA).

• 80 points for price.
• 20 points for specific goals (preference points).
• Bids must remain valid for 120 days from the closing date.
• The IUCMA reserves the right to accept all, part, or none of the bids, and is not obliged to accept the lowest bid.
• Bids will be opened publicly on the closing date immediately after the closing time.
• The IUCMA may conduct due diligence, contact references, and request presentations from short-listed bidders.
• Bidders must not be on the Register of Tender Defaulters or the List of Restricted Suppliers.
• No bidder or consortium member may have an interest in any other bidder participating in this bid.

The IUCMA requires the appointment of a service provider for the provision, installation, configuration, and support of a Security Incident Management (SIEM) application for a term of 36 months.

• The service includes supply, installation, configuration, and ongoing support of the SIEM application.
• The contract term is 36 months.
• The successful bidder will be required to enter into a service-level agreement with IUCMA.
• All work produced, including records and documents, will remain the property of IUCMA.
• The service provider may not assign or sub-let any part of the contract without prior written consent.
• Samples, if required, must be supplied at the bidder's own cost.

Pre-bidding testing is for the bidder's account. The bidder's premises must be open for inspection at reasonable hours. If inspections show non-compliance, the vendor bears the cost. Non-compliant supplies may be rejected and must be replaced at the vendor's cost.

Total price including VAT must be provided per the Pricing Schedule (Annexure A1). The IUCMA may negotiate rates and is not obliged to accept the lowest bid. Payment is by electronic transfer within 30 days of invoice.

Pricing: Total price including VAT must be provided per the Pricing Schedule (Annexure A1).

Payment terms: IUCMA pays by electronic bank transfer within 30 days after receipt of a valid invoice and statement.

• Invoices must comply with SARS VAT Act requirements and include the IUCMA order number.
• No bidder will be refunded any costs or disbursements unless prior written approval is obtained.
• Authorised travel and subsistence will be refunded per IUCMA travel policy; private vehicle rates per AA or SARS rates.
• The IUCMA may negotiate rates and is not obliged to accept the lowest bid.

CSD registration: Bidders must be registered on the Central Supplier Database (CSD) at www.csd.gov.za and provide their CSD number.

Tax compliance: Bidders must be tax compliant and provide a SARS Tax Compliance Status (TCS) PIN or CSD number. A printed TCS certificate may also be submitted.

• For consortia/joint ventures/sub-contractors, each party must submit a separate TCS certificate/PIN/CSD number.
• Bids from persons in the service of the state, or companies/close corporations with directors/members in the service of the state, will not be considered.

B-BBEE: Preference points will be awarded based on specific goals; bidders must complete SBD 6.1 to claim points.

• No specific B-BBEE level threshold is stated in the document.

Foreign suppliers: Must complete the questionnaire in SBD 1 if they are foreign-based.

Joint ventures/consortia: Must submit a signed joint venture agreement and separate TCS/CSD and SBD 4 for each party.

Fronting: Government condemns fronting; bidders must prove no fronting if investigated, within 14 days of notification.

Restricted suppliers: Bidders on the Register of Tender Defaulters or List of Restricted Suppliers will not be awarded.

Contract term: 36 months. The successful bidder must sign a service-level agreement. The contract is subject to the General Conditions of Contract (GCC) and Special Conditions of Contract (SCC); SCC takes precedence in conflict. The vendor warrants goods are new and defect-free for 12 months after delivery or 18 months after shipment, whichever is earlier. Payment within 30 days of invoice. Prices must remain firm for the validity period. No assignment without written consent. Delays may incur penalties calculated at the prime interest rate per day. The purchaser may terminate for default, and the vendor may be restricted from doing business with the public sector for up to 10 years. All work and data produced become IUCMA property. The vendor must comply with POPI Act.

Evaluation uses an 80/20 points system (80 price, 20 specific goals). Bids must remain valid for 120 days. The IUCMA may conduct due diligence, contact references, and request presentations. Bidders must not be on the Register of Tender Defaulters or List of Restricted Suppliers.