Microsoft office training (word, excel, powerpoint, outlook, teams, sharepoint, forms) at basic, intermediate and advanced levels – 12-Month as-and-when-required contract for atns ats department

Closing Date: 17 September 2026. Closing Time: 11h00. Issue Date: 03 September 2026. Bids must remain valid for 60 days from the closing date of bid. Extensions may be requested, with bidders notified accordingly.

Clarifications before bid closure: Bright Blessie, Demand Management, [email protected] (cc: [email protected]). Clarifications after bid closure: Sinenhlanhla Mbongwa, Acquisition Management, [email protected] (cc: [email protected]). Include reference number and description in subject line. Technical enquiries may be directed to the same contacts. Fraud Hotline: 0800 222 335 (Freecall number available 24hrs); Email: [email protected]; Deloitte Tip-offs website www.tip-offs.com.

Bids must be submitted in two (2) parcels through the e-Submission (e-Tender) system. Parcel A contains administrative and mandatory requirements (excluding SBD 3.3 and 6.1). Parcel B contains SBD 3.3 Pricing Schedule, SBD 6.1 Preference Points Claim Form, CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, and valid B-BBEE Certificate or Sworn Affidavit (for EMEs/QSEs). Bids must be delivered by the stipulated time to the correct address. Late bids will not be accepted for consideration. All bids must be submitted on the official forms provided (not to be re-typed) or in the manner prescribed in the bid document. Bids submitted without a completed and signed Invitation to Bid will be deemed non-responsive. Bids submitted without a price or with an incomplete price will be deemed non-responsive. The entire pricing schedule must be fully completed (100%) i.e. ALL line items MUST be completed/priced. Failure to comply with this instruction will result in the bid being non-responsive.

Bids must be submitted in two parcels via the e-Submission (e-Tender) system. Parcel A includes administrative and mandatory requirements (excluding SBD 3.3 and 6.1). Parcel B includes SBD 3.3 Pricing Schedule, SBD 6.1 Preference Points Claim Form, CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, and valid B-BBEE Certificate or Sworn Affidavit for EMEs/QSEs.

The bid will be evaluated using the 80/20 point system. Price (80 points) and Specific Goals (20 points). The 80/20 system applies to tenders up to R50 million. Price points are calculated using the formula Ps = 80(1 - (Pt - Pmin)/Pmin). Preference points are allocated for 51% Black Owned suppliers (10 points) and 30% Black Woman Owned suppliers (10 points), with evidence required including CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, and B-BBEE Certificate. Bidders must claim points in SBD 6.1. The evaluation process will be conducted in three distinct stages: Stage 1: Administrative Requirements, Stage 2: Mandatory Requirements, Stage 3: Price and Specific Goals. Only bidders who fully comply with all mandatory requirements will advance to the subsequent stage of evaluation. Failure to comply with any mandatory requirement will result in automatic disqualification from the bidding process.

The appointed service provider shall deliver structured Microsoft Office training programmes at Basic, Intermediate, and Advanced levels covering key Microsoft 365 applications. The training must enhance user competency, productivity, collaboration, and data-driven decision-making within a professional work environment. The provision and delivery of Microsoft Office training, including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Forms, at Basic, Intermediate, and Advanced levels, for a period of twelve (12) months, on an as-and-when-required basis. This training shall be provided for the ATNS Department and its related sites. The service provider shall deliver a structured training programme covering all applications across all levels, use facilitator-led, on-site training sessions, incorporate practical exercises, case studies, and interactive group sessions, and ensure content is aligned to real workplace scenarios. Training shall be delivered to the number of personnel identified at the time the need arises. The service provider must ensure effective participant engagement, adequate individual support, and a training methodology suitable for small group learning. The appointed service provider shall provide comprehensive learner manuals or training guides, access to digital learning resources, practice files and exercises for each module, and supporting reference materials for continued learning. The training must include participant assessments (practical and/or theoretical) for each level, evaluation of competency based on module outcomes, and issuance of Certificates of Completion to participants who successfully complete the training. The bidder shall submit a detailed training schedule indicating duration per module, total number of training days, delivery format (on-site), and proposed sequencing of training modules. The training shall be conducted at the facilities of the Service Provider, and participants shall be required to attend at the designated venue. Participants attending the training will be based in Gauteng and KwaZulu-Natal. The Service Provider must be able to arrange and provide suitable training facilities in Gauteng and KwaZulu-Natal.

The training methodology must include a comprehensive approach for delivering Basic, Intermediate, and Advanced Microsoft Office training, a training schedule indicating modules to be covered, duration of each module, and the proposed delivery method, a practical, hands-on training approach incorporating relevant case studies, exercises, and workplace-based scenarios, and an assessment and evaluation methodology to measure participant learning outcomes and training effectiveness.

The pricing schedule (SBD 3.3) requires bidders to provide rates per level (Basic, Intermediate, Advanced) for each Microsoft application: Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Forms. All rates in ZAR, all applicable taxes included. This is an as-and-when-required contract with no guarantee of quantities or frequency. Payment based on actual work executed. Grand Total used for price evaluation. ATNS may set a contract ceiling value. The entire pricing schedule must be fully completed; failure results in non-responsiveness.

All rates are provided in South African rand (ZAR). This is an as-and-when-required contract, and no guarantee is given on quantities or frequency of work. Services will be requested on an ad hoc/as-required basis during the contract period. ATNS does not guarantee any minimum volume of work. Work shall only be undertaken upon formal instruction or approved work order. Payment will be based on actual work executed using the rates provided in this schedule. ATNS shall, at its sole discretion, determine and establish a contract ceiling value or amount, against which the agreed rates shall be applied. The entire pricing schedule must be fully completed (100%) i.e. ALL line items MUST be completed/priced. Failure to comply with this instruction will result in the bid being non-responsive.

Bidders must be registered on the Central Supplier Database (CSD) and submit proof of registration or application. A valid SARS Tax Compliance Status PIN (or printed TCS) must be submitted; for consortia/JVs/sub-contractors, each party must submit separate proof. Bidders must be accredited as a Microsoft Office/365 training provider – valid certification from Microsoft (MCT/Learning Partner), a relevant SETA (e.g., MICT SETA), QCTO, or equivalent must be provided at the time of bid submission. At least two client reference letters for Microsoft training (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Forms) completed within the past 5 years must be submitted on referee letterhead, signed, and include contact details. A detailed training methodology and work plan must be submitted. Bidders must complete and sign the Invitation to Bid (SBD 1) and Declaration of Interest (SBD 4). Bidders must complete the SBD 6.1 Preference Points Claim Form and provide supporting documents (CSD report, CIPC documents, shareholder certificates, ID copies, B-BBEE certificate or sworn affidavit for EMEs/QSEs) to claim specific goal points. Bids without a completed pricing schedule (SBD 3.3) will be non-responsive. Bidders must not be persons in the service of the state, and must not have directors/shareholders who are state employees.

Preference points are allocated for specific goals under the Preferential Procurement Regulations 2022: 51% Black Owned suppliers (10 points) and 30% Black Woman Owned suppliers (10 points). Evidence required includes CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, and B-BBEE Certificate. Bidders must claim points in SBD 6.1.

that the information provided shall only be used for the preparation of a response to this document. The information

furnished will not be used for any other purpose than stated and that the information will not directly or indirectly, by

agent, employee or representative, be disclosed either in whole or in part, to any other third party without the express

written consent by the Company or its representative.

ATNS Fraud Hotline: Fraud Hotline: 0800 222 335 (Freecall number available 24hrs); Email: [email protected] ; Deloitte Tip-offs

website www.tip-offs.com

REFERENCE NUMBER ATNS/RFQ/03/2026/46/ATS-MS Training-HO-readvert-

Safety and Customer Centricity: Prioritising customer needs and ensuring that

safety is non-negotiable

Accountability: Holding ourselves and others accountable for our actions

Agility: Ensuring that we are flexible and adaptable to change

Diversity: Embracing inclusion, equality and social differences

Integrity: Following a moral and incorruptible corporate code

7 | P a g e

ATNS is a State-Owned Company (SOC), established in 1993 under the ATNS Company Act

(Act ) to provide air traffic services aligned with ICAO standards and South African

Civil Aviation Regulations. As a commercialised air navigation service provider (ANSP), ATNS

operates on a “user-pays” principle, relying on revenues and debt funding to cover operational

and capital expenses.

22.3 As soon as it becomes known to the contractor that he/she will not be able to deliver the

services within the delivery period and/or against the quoted price and/or as specified,

I CERTIFY THAT THE INFORMATION FURNISHED IN PARAGRAPHS 1, 2 and 3

economic, social, and environmental sustainability.

ATNS accepts no liability for accuracy of the brief; bidders rely on their own judgment. The successful tenderer will be engaged subject to acceptance of a contract containing the standard Terms and Conditions as given. The contract contains standard clauses including a retention clause for non-satisfactory completion, breach of contract, confidentiality clauses, and a requirement for the tenderer to have adequate professional indemnity insurance. ATNS reserves the right to withdraw from any commitments if circumstances dictate. All designs and documentation submitted by the tenderer will be treated as confidential. ATNS reserves the right to reject, withdraw or cancel any or all Proposals/Tenders, to undertake discussions with one or more Tenderers and to accept that tender or modified tender which in its sole judgment will be most advantageous to the Company. The procurement process can be postponed or cancelled at any stage at the sole discretion of ATNS provided that such cancellation or postponement takes place prior to entering a contract with a specific service provider. ATNS may negotiate with one or more Bidders regarding any terms and conditions, including price(s), of a proposed contract. Under no circumstances will negotiation with any Bidders constitute an award or promise/undertaking to award the contract. ATNS shall not be obliged to accept the lowest or any bid, offer or proposal. A contract will only be deemed to be concluded when reduced to writing in a formal contract and Service Level Agreement (if applicable) signed by the designated responsible person of both parties. ATNS reserves the right to enter one contract with a Bidder for all required functions or into more than one contract with different Bidders for different functions. ATNS shall reject a proposal for the award of a contract if the recommended Bidder has committed a proven corrupt or fraudulent act in competing for the particular contract. ATNS may disregard the bid of any bidder if that bidder, or any of its directors, have abused the SCM system of ATNS, committed proven fraud or any other improper conduct, or failed to perform on any previous contract. Such actions shall be communicated to the National Treasury. The bid and all information in connection therewith shall be held in strict confidence by Bidders and usage of such information shall be limited to the preparation of the bid. Bidders shall undertake to limit the number of copies of this document. Copyright of all documentation relating to this contract belongs to the client. The successful Bidder may not disclose any information, documentation, or products to other clients without the written approval of the accounting authority or the delegate. This paragraph shall survive termination of this contract. As soon as it becomes known to the contractor that he/she will not be able to deliver the services within the delivery period and/or against the quoted price and/or as specified, ATNS must be given immediate written notice to this effect. ATNS reserves the right to implement remedies as provided for in the GCC. The bidder warrants that it can conclude this Agreement to the satisfaction of ATNS. The waiver (whether express or implied) by any Party of any breach of the terms or conditions of this contract by the other Party shall not prejudice any remedy of the waiving party in respect of any continuing or other breach of the terms and conditions hereof. No favour, delay, relaxation or indulgence on the part of any Party in exercising any power or right conferred on such Party in terms of this contract shall operate as a waiver of such power or right nor shall any single or partial exercise of any such power or right under this agreement. On termination of this agreement, the bidder shall, on demand hand over all documentation provided as part of the project and all deliverables, etc., without the right of retention, to ATNS. No agreement to amend or vary a contract or order or the conditions, stipulations or provisions thereof shall be valid and of any force and effect unless such agreement to amend or vary is entered into in writing and signed by the contracting parties. Any waiver of the requirement that the agreement to amend or vary shall be in writing, shall also be in writing.

Mandatory requirements include: (a) Bidder accreditation as a recognised Microsoft Office/Microsoft 365 training provider, with valid certification from Microsoft Certified Training Partner, relevant SETA (e.g., MICT SETA), QCTO, or equivalent accreditation body; (b) at least two client reference letters on official letterhead for Microsoft training completed within the past 5 years, signed by authorised representatives with contact details for verification; (c) a detailed training methodology and work plan covering the approach for Basic, Intermediate, and Advanced levels, including a training schedule, practical hands-on approach with case studies and exercises, and an assessment methodology. Failure to submit all mandatory requirements results in disqualification.

The scope of work covers Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Forms) delivered through facilitator-led, on-site training sessions incorporating practical exercises, case studies, and interactive group sessions aligned to real workplace scenarios. Training will be delivered to personnel identified as needs arise, with effective engagement and individual support. The service provider must supply learner manuals, digital resources, practice files, and reference materials. Training must include participant assessments, competency evaluation, and issuance of Certificates of Completion. A detailed training schedule must be submitted indicating duration per module, total number of training days, delivery format, and sequencing. Training will be conducted at the service provider's facilities in Gauteng and KwaZulu-Natal.