Diagnostics, repair and testing of three water-damaged hp laptops

Closing date: 27 October 2026 at 11:00 (CAT)

Issue date: 20 October 2026

No briefing or site visit is stated.

Clarifications before bid closure:

• Contact: Bright Blessie
• Role: Demand Management
• Email: [email protected] (cc: [email protected])

Clarifications after bid closure:

• Contact: Simphiwe Qwabe
• Role: Acquisition Management
• Email: [email protected] (cc: [email protected])

General telephone: +27 11 607 1000

Fraud hotline: 0800 222 335 (24 hours)

Fraud email: [email protected]

Fraud website: www.tip-offs.com

Collection address for laptops:

ATNS Head Office

Eastgate Office Park, Block C

South Boulevard Road

Bruma, Johannesburg, 2198

Gauteng

Submission method: e-Submission (e-Tender) system only. Email submissions will not be accepted or processed.

Bid structure: Submit in two parcels via the e-Tender system:

• Parcel A (Administrative and Mandatory, Phases 1 & 2): Volume 1A general instructions and administrative requirements (excluding SBD 3.3 and SBD 6.1), Phase 1 administrative requirements, Phase 2 mandatory requirements.
• Parcel B (Price and Specific Goals, Phase 3): SBD 3.3 Pricing Schedule, SBD 6.1 Preference Points Claim Form, CSD Report, CIPC documents, shareholder certificates, ID copies of shareholders, valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs).

Returnable forms (all must be completed, signed and submitted):

• SBD 1 (Invitation to Bid, Parts A and B): bidder details and acceptance of bid terms; unsigned or incomplete submission is non-responsive.
• SBD 3.3 (Pricing Schedule for Professional Services): fully completed and signed; all line items priced.
• SBD 4 (Bidder's Disclosure / Declaration of Interest): discloses any state employment or connection to the procuring institution; false disclosure disqualifies.
• SBD 6.1 (Preference Points Claim Form): claims specific goals points under the 80/20 system.
• POPIA consent form.

Validity: Offer must remain valid for 60 days from the closing date.

Disqualification risks:

• Submission via email or after closing time.
• Any returnable form omitted or unsigned.
• Incomplete pricing schedule.
• Missing proof of CSD registration or application.
• Missing SARS tax compliance PIN or printed TCS.
• Missing proof of registration with professional bodies or OEM accreditation.

Evaluation in three stages:

Stage 1 – Administrative: Valid SARS Tax Compliance Status PIN, valid for 60 days from submission. If non-compliant or unverifiable, ATNS may reject the bid or accept it subject to supplementary information within 7 days.

Stage 2 – Mandatory: At least one reference letter for laptop/computer repair services, on the client's official letterhead, service completed within the past 5 years, signed by an authorised representative, with contact details for verification. Letters of appointment, award notifications or contracts are not accepted. Failure is non-responsive.

Stage 3 – Price and Specific Goals (80/20 system):

• Price: 80 points.
• Specific Goals: 20 points.
• Total: 100 points.
• 80/20 system applies to tenders up to R50,000,000 (all taxes included).
• Price points formula: Ps = 80(1 - (Pt - Pmin)/Pmin), where Pt is the tender price and Pmin is the lowest acceptable tender price.

Specific goals (claimed in SBD 6.1):

• 51% Black Owned suppliers: 10 points.
• 30% Black Woman Owned suppliers: 10 points.

Verification evidence for specific goals: CSD Report, CIPC documents, shareholder certificates, ID copies of shareholders, valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs).

No minimum qualifying score is stated.

Scope: Diagnose, repair, test and restore three (3) HP laptops damaged by water exposure to full operational condition.

Required work:

• Conduct comprehensive diagnostics on all three laptops.
• Assess water damage and identify faulty components.
• Repair and/or replace damaged components.
• Clean and treat affected internal components to prevent corrosion.
• Repair motherboard, keyboard, battery, storage drive, display, charging circuit, cooling system and other affected components where applicable.
• Preserve existing data where possible.
• Conduct functional and performance testing after repair.
• Provide a detailed repair report listing faults identified, components repaired or replaced, tests conducted and final outcome.
• Return laptops in fully operational condition.
• Provide a minimum of 12 months warranty on repairs and replacement parts.

Equipment details:

• Laptop 1: HP Firefly 14 Inch G11, Serial 5CG5220QCX, Product 8K0G8AV
• Laptop 2: HP Firefly 14 Inch G11, Serial 5CG5220QJK, Product 8K0G8AV
• Laptop 3: HP Zbook Fury G11, Serial 5CG4396P98, Product 9C592AV

No separate quality management requirements are stated beyond the repair specification: comprehensive diagnostics, corrosion treatment, functional and performance testing, and a detailed repair report. A minimum 12-month warranty on repairs and replacement parts is required.

Pricing must be submitted on SBD 3.3 (Professional Services). All prices inclusive of all associated costs. The schedule must be fully completed (100%) with all line items priced. Incomplete pricing is non-responsive. Line item: assessment, repair, replacement of components, testing, labour and all associated costs for three (3) laptops. Sub-total (VAT excl.), VAT 15%, grand total.

Pricing format: SBD 3.3 Pricing Schedule (Professional Services).

• All prices must be fully inclusive of all costs necessary for execution of the service.
• The entire schedule must be completed 100%; all line items priced.
• Incomplete pricing is non-responsive.
• Pricing line item: assessment, repair, replacement of components, testing, labour and all associated costs for three (3) laptops.
• Sub-total (VAT excl.), VAT 15%, grand total.

No bid security, bonds, guarantees, retention or payment terms are stated.

No financial capacity or turnover threshold is stated.

CSD registration: Mandatory. Submit proof of registration or proof of application. No award or contract to a bidder not registered on the CSD.

Tax compliance: Submit SARS Tax Compliance Status PIN (valid for 60 days) or printed TCS. Where no TCS is available, provide CSD number. Each party in a JV/consortium/sub-contractor arrangement must submit separate proof.

B-BBEE: Valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs) required to claim preference points. Specific goals: 51% Black Owned (10 points) and 30% Black Woman Owned (10 points).

Professional bodies/OEM accreditation: Proof of registration or accreditation with OEMs or professional bodies required; bids without proof are non-responsive.

State employment: Bids from persons in the service of the state, or companies/close corporations with directors/members in the service of the state, will not be considered.

Bidding structure: Indicate structure type (individual, JV, consortium, with sub-contractors, or other) and primary bidder type (OEM, authorised distributor/reseller, or other). Distributors/resellers must attach a valid OEM authorisation letter. JV/consortium members must indicate roles and attach joint responsibility agreements.

Preference points for specific goals under the 80/20 system: 51% Black Owned suppliers (10 points) and 30% Black Woman Owned suppliers (10 points). Proof required: CSD Report, CIPC documents, shareholder certificates, ID copies of shareholders, and valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs). ATNS evaluates bids under the Preferential Procurement Regulations, 2022.

No specific health and safety requirements are stated in the document.

No specific environmental requirements are stated beyond ATNS's general commitment to environmental sustainability.

Contract formation: A contract is concluded only when reduced to writing and signed by both parties. ATNS may negotiate with one or more bidders; negotiation does not constitute award. ATNS is not obliged to accept the lowest or any bid.

Standard terms: The successful bidder must accept the General Conditions of Contract, including retention for non-satisfactory completion, breach, confidentiality, and a requirement for adequate professional indemnity insurance.

Cancellation: ATNS may postpone or cancel the procurement at any stage before contract signature.

Confidentiality: All bid information and documentation must be held in strict confidence; copyright of documentation belongs to ATNS.

Delivery: If the contractor cannot deliver within the delivery period or at the quoted price, immediate written notice to ATNS is required; ATNS may implement remedies under the GCC.

Additional information: ATNS may request supplementary information in writing; replies due within 7 working days, or the bid may be disregarded.

Retention: On termination, the bidder must hand over all project documentation and deliverables without right of retention.

Rejection grounds: Proven corruption or fraud, abuse of ATNS SCM system, improper conduct, or failure to perform on a previous contract.

Warranty: The bidder warrants it can conclude the agreement to ATNS's satisfaction.

Submission must be via the e-Submission (e-Tender) system; email submissions are not accepted. Proposals valid for 60 days. CSD registration mandatory; proof of registration or application required. Tax compliance proof (SARS PIN or printed TCS) required. Declaration of Interest (SBD 4) and Invitation to Bid (SBD 1) must be completed and signed. Proof of registration with professional bodies or OEM accreditation required. Bids without these are non-responsive.

Stage 1 (Administrative): Valid SARS Tax Compliance Status PIN, valid for 60 days. Non-compliance may lead to rejection or acceptance subject to supplementary information within 7 days.

Stage 2 (Mandatory): At least one reference letter for laptop/computer repair services, on official letterhead, completed within past 5 years, signed by authorised representative, with contact details. Letters of appointment, award notifications or contracts are not accepted. Failure is non-responsive.

Stage 3 (Price and Specific Goals): 80/20 system, price 80 points, specific goals 20 points.

Evaluation uses the 80/20 point system: Price 80 points, Specific Goals 20 points, total 100. Applies to tenders up to R50,000,000 (all taxes included). Price points formula: Ps = 80(1 - (Pt - Pmin)/Pmin). Specific goals: 51% Black Owned suppliers (10 points) and 30% Black Woman Owned suppliers (10 points). Verification requires CSD Report, CIPC documents, shareholder certificates, ID copies of shareholders, and valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs). Points claimed in SBD 6.1.