Design, manufacture, installation and maintenance of signage and wayfinding for parliament buildings

{"closingDate":"11 September 2026","closingTime":"11H00","briefingSession":"{"date":"23 September 2026","time":"11H00","venue":"11H00 (refer to )","is_compulsory":true}"}

Compulsory Site Inspection and Briefing Session on 23 September 2026 at 11H00. Refer to the bid document for details.

{"name":"Mr N Ntanjana","email":"[email protected]","phone":null,"department":null,"address":"al extension after the above days, Parliament will request approval"}

9.1. Indicative measurements in Addenda A and B are for planning purposes only.

Notwithstanding any measurements Parliament supplies, bidders must independently verify

and remeasure all relevant dimensions on site before fabrication. Parliament accepts no

liability for signage manufactured to incorrect dimensions where the appointed provider has

failed to independently verify measurements.

9.2. This appointment covers physical/dimensional and digital signage as an integrated scope. A

bidder that does not have the required digital or specialist capability in-house may partner

with or subcontract an appropriately qualified specialist, subject to full disclosure and

Parliament’s applicable evaluation and compliance requirements.

Where any part of the work will be subcontracted, the bidder must disclose the proposed

subcontractor and provide evidence of its relevant capability, experience and assigned

resources. Subcontractors will be subject to the same applicable verification, evaluation,

security and compliance requirements, while the bidder remains contractually responsible for

all deliverables.

9.3. Where a joint venture / partnership submits an offer for this bid, a joint venture / partnership

agreement must be attached, which specifies the names of the companies that have formed

the joint venture / partnership, the name of the joint venture / partnership. Companies that

are members of the joint venture / partnership will be individually required to comply with tax

compliance requirements by SARS.

9.4. Bidders must certify that the personnel identified in its response to this bid will be the persons

actually assigned to Parliament of the RSA. Any changes in the personnel from those

identified in the response to the bid must be approved by Parliament. Parliament may, at its

discretion, require the removal and replacement of any of the service provider’s personnel

who do not perform adequately. The replacement personnel must meet the same minimum

requirements outlined in this document.

9.5. Prospective bidders may submit their questions to [email protected] or contact the

person assigned to deal with enquiries on the advertisement for this bid.

9.6. The successful bidder/s and its employees must comply with Parliament security clearance

and must be willing to sign confidentiality or non-disclosure agreement.

9.7. Parliament may request bidders to provide additional pricing information to be utilised for

comparative purposes during evaluations.

30 initial__________

Bidders must submit: valid and original Tax Clearance Certificate or pin, Certificate of Change of Name or CK2 (if applicable), consent letters for personnel not employed by the bidder, business profile (nature of business, company details), and completed declaration of acceptance as per par 6.4.2.

Bidders must submit a valid Tax Clearance Certificate or tax pin (original or valid at closing date). Mandatory administrative requirements include completion of all bid documentation, including declarations and Commissioner of Oath signatures. Mandatory requirements include: three completed and signed reference forms (Addendum C) for similar services within the last five years; a dedicated project manager/liaison with at least 7 years' experience; a local (South Africa) facility for logging maintenance requests; a suitably qualified electrician with at least 7 years' experience for illuminated signage and COC; at least 5 years' experience in design and manufacturing of signage and wayfinding (including digital); at least 5 years' experience in supply, delivery and installation; a portfolio of at least three comparable projects completed within the last five years; audited or independently reviewed financial statements for the last two years; a detailed project plan; and clearly indicated maintenance, support, guarantee and warranty provisions. Bidders must attend the compulsory site inspection and briefing session. Bidders must complete and sign the Bid Declaration to be considered for preference points. Joint ventures/consortia must provide a joint venture/consortium agreement and each party must submit a separate tax clearance. Bidders must disclose any intention to subcontract and provide subcontractor documentation. Bidders must not be a Member of Parliament, Cabinet, provincial legislature, municipal councillor, state employee with conflict of interest, or an entity in which such persons have a controlling or substantial interest. Bidders must comply with the Competition Act provisions against collusive bidding. Bidders must provide proof of registration with a professional body (e.g., ECB, ECASA) for functionality points. Bidders must complete the Declaration of Acceptance for costing and pricing conditions, marking 'ACCEPT ALL' or 'DO NOT ACCEPT ALL'.

13 initial__________

Contents

Page

Contents ........................................................................................................................ 14

1 background ........................................................................................................... 15

2 objectives .............................................................................................................. 15

3 purpose of the request for bids (RFB) ................................................................. 3

4 scope of the required service ............................................................................ 16

5 deliverables ............................................................................................................ 7

6 evaluation criteria ................................................................................................ 7

7 the responses ....................................................................................................... 15

8 pricing structure.................................................................................................. 16

9 specific conditions ................................................................................................ 18

10 addendum c ............................................................................................................ 20

14 initial__________

Parliament of the Republic of South Africa's signage and wayfinding across its buildings is

inconsistent in design, application of the corporate identity (CI), and physical condition. The

Secretary to Parliament (STP) has prioritised a phased refresh of internal and external signage to

project a coherent institutional identity, improve visitor and staff wayfinding, and support

accessibility.

The procurement scope comprises internal and digital signage and office branding for the

revamped 3rd, 4th, 8th, 9th and 10th floors at 90 Plein Street; internal and digital signage and

office branding within the NCOP, including the Queen’s Hall feature branding; internal, external

and digital signage, office branding, wayfinding and pylon signage for the Good Hope Building;

and external, digital and precinct signage across the identified Parliament precinct locations,

including street-facing signage at 90, 100 and 120 Plein Street and external signage associated

with the NCOP and Good Hope.

The appointment will cover the design, manufacture, supply, delivery, installation and approved

maintenance requirements for the signage included in this bid.

2. Objectives

The broad objectives of this RFB include:

2.1. To provide prospective service providers with adequate information to understand and

respond to Parliament’s requirements for the design, manufacture, supply, delivery,

installation and ongoing maintenance of internal and external digital signage and wayfinding

elements, including digital signage, across Parliament's precinct buildings.

2.2. To ensure uniformity in the responses received from each prospective service provider.

2.3. To provide a structured framework for the evaluation of proposals.

3. Purpose of the request for bids (RFB)

3.1. Parliament seeks to appoint a suitable service provider to:

3.1.1. Design, manufacture, supply, deliver and install internal and external digital signage and

wayfinding elements specified in this bid.

3.1.2. Provide maintenance services for a period of five (5) years.

15 initial__________

3.2. This RFB aims to contract with a suitably qualified service provider with the capacity to

execute the required services to the specified quality, scope, timeframe and cost.

4. Scope of the required service

4.1. The successful bidder will be required to provide the following services in the following

identified buildings and spaces/areas:

4.1.1. 90 Plein Street:

4.1.1.1. Design, render, manufacture, supply, deliver and install internal and digital signage

across the revamped Upper Ground Foyer, 3rd, 4th, 8th, 9th and 10th floors in

accordance with Parliament’s Corporate Identity guidelines.

i) A floor identification, lift lobby directories and directional signage, digital

information, directory and wayfinding displays at designated reception areas, lift

lobbies and other approved internal locations, full-colour emblem and frosting on

lift lobby access doors, access card point signage, reception desk and wall

branding, mandate wall displays, flags for designated committee rooms and offices,

and committee-room (to be provided by Parliament), office-suite and accessible-

facility signage, as detailed in the supporting signage schedule attached as

addenda A and B.

ii) Digital signage must be internet-enabled via ethernet cabling or Wi-Fi (4G or 5G).

4.1.2. NCOP Queen’s Hall:

4.1.2.1. Design, render, manufacture, supply, deliver and install a feature branding in accordance

with Parliament’s Corporate Identity guidelines:

i) A freestanding illuminated institutional feature wall / ceremonial backdrop,

incorporating a centrally positioned full-colour Parliament emblem manufactured to

approved corporate identity standards, integrated vertical LED lighting and two

freestanding flagpoles for the South African national flag and Parliament flag to

serve as Parliament's official ceremonial and media backdrop.

ii) A large-format digital LED display wall capable of presenting institutional branding,

official messages, multimedia presentations and video content.

iii) Both elements must be structurally stable, safely illuminated, have concealed

cabling and accessible maintenance panels, and must not damage or obstruct the

Queen’s Hall heritage finishes, doors, walkways or fixtures.

16 initial__________

4.1.2.2. Design, render, manufacture, supply, deliver and install internal NCOP signage, digital

systems and office branding in accordance with Parliament’s Corporate Identity

guidelines:

i) Office identification and branding, flags for designated NCOP offices and committee

rooms, digital information, presentation and wayfinding displays in designated NCOP

offices and committee rooms, internal directional and wayfinding signage, and related

signage across the identified NCOP areas, in addition to the Queen’s Hall feature

branding specified above.

ii) Digital systems must be internet-enabled via ethernet cabling or Wi-Fi (4G or 5G).

4.1.3. Good Hope Building and Good Hope Chambers:

4.1.3.1. Design, render, manufacture, supply, deliver and install internal and external building

identification signage, digital information and wayfinding displays at designated internal,

entrance and public-facing locations, internal directional and wayfinding signage, office

identification and office branding, an external identification pylon at Good Hope, and

directional pylons or signage leading to the identified offices in accordance with

Parliament’s Corporate Identity guidelines.

4.1.4. External and precinct signage:

4.1.4.1. Design, render, manufacture, supply, deliver and install street-facing building

identification and precinct wayfinding signage for 90 Plein Street, 100 Plein Street and

120 Plein Street, together with external signage for the NCOP and Good Hope, including

flag installations at designated external locations along 100 Plein Street in accordance

with Parliament’s Corporate Identity guidelines.

4.1.4.2. Design, render, manufacture, supply, deliver and install visitor routes and pedestrian

wayfinding, Parliament Street directional and precinct identification signage in

accordance with Parliament’s Corporate Identity guidelines.

4.1.4.3. Design, render, manufacture, supply, deliver and install perimeter fencing/boundary

signage; an illuminated external directional pylon and visitor orientation signage at the

bus parking/drop-off area; illuminated building entrance and identification elements in

accordance with Parliament’s Corporate Identity guidelines.

4.1.5. Provide maintenance and support services of all the branding, signage, wayfinding

displays stipulated above for a period of five (5) years.

17 initial__________

5. Deliverables

5.1. The successful bidder must have:

5.1.1. Delivered an approved inception report, including a site-access plan, programme and

resourcing plan.

5.1.2. Completed a site audit report confirming dimensions, conditions, quantities and fixing

methods per space, including the sizing of existing and proposed lettering and an audit of

existing signage colour against the colour proposed.

5.1.3. Submitted shop drawings, material, finishes and colour specifications and a priced bill of

quantities for Parliament's approval.

5.1.4. Supplied technical specifications for all equipment and components.

5.1.5. Produced and secured Parliament's written approval of mock-ups/samples of each

signage type before full-scale fabrication.

5.1.6. Fabricated, delivered and installed all signage per the approved programme, including all

illuminated elements installed by a registered electrician with a Certificate of Compliance

(COC) submitted at handover.

5.1.7. Resolved all snagging and submitted an as-built schedule, warranties, operations and

maintenance manuals, and a close-out report at handover.

5.1.8. Provided maintenance and support services for a period of five (5) years.

5.1.9. Provided any other Content Management System (CMS) licences and all administrative

credentials, licences, passwords, encryption keys (where applicable), and ownership rights

to Parliament.

18 initial__________

• 5 = Average of more than 10 years

• 4 = Average of 9 to 10 years

b) Experience of assigned project team 15

• 3 = Average of 6 to 8 years

• 2 = Average 3 to 5 years

• 1 = Average of 0 to 2 years

• 5 = Minimum acceptable years plus

more than 2 years.

c) Experience of the electrician in electrical

• 4 = Minimum acceptable years plus 2

installations of illuminated signage. years.

• 3 = Minimum acceptable years (7

years).

3. Project plan: 30

a) A high-level project plan which outlines the

following:

i. Implementation of tasks and milestones:

• 5 = Comprehensive, project-specific Explain your site audit methodology as well

as approach to the project. methodology with 4+ comparable

projects in portfolio;

ii. Estimated delivery timelines:

• 4 = Sound methodology with 3

comparable projects;

design development process(es). 30

• 3 = Adequate methodology with

iii. Key dependencies:

minimum 3 comparable projects;

project manager/liaison person to project manager/liaison to locate substantiating

coordinate the services and act as person’s details and evidence

evidence in the bid Parliament’s single point of contact. A of experience in managing a

formal qualification is not mandatory for project of this nature. response.

this liaison role. A minimum of seven (7)

years’ experience in managing a project

of this nature is required.

Bidders must have a local (South Africa) Submission of details of a Provide unique reference

facility where all maintenance, repair and facility where all maintenance, to locate substantiating

replacement requests are repair and replacement evidence in the bid

logged/reported (telephonically and/or by requests can be response.

email with reference number tracking) via logged/reported.

a single point of contact.

and competent electrician, either in-house electrician’s details, to locate substantiating

or subcontracted, for illuminated signage qualifications and experience.

evidence in the bid and the issue of a Certificate of

Compliance (COC). The electrician must response.

have a minimum of seven (7) years’

experience in electrical installations of

illuminated signage is required.

20 initial__________

Mandatory Requirements Substantiating evidence of Evidence reference (to

compliance (used to be completed by

evaluate bid) bidder)

Bidders must possess at least five (5) Submission of a portfolio of Provide unique reference

years of experience in the design and evidence. to locate substantiating

manufacturing of signage and wayfinding evidence in the bid

solutions (including digital signage). response.

Bidders must possess at least five (5) Submission of a portfolio of Provide unique reference

years of experience in the supply, delivery evidence. to locate substantiating

and installation of signage and wayfinding evidence in the bid

solutions (including digital signage). response.

evidence covering at least three evidence. to locate substantiating

comparable projects completed within the

evidence in the bid last five years. The portfolio must identify

the client, project value, duration and type response.

of signage and should demonstrate

relevant internal, external and/or digital

signage experience.

Functionality 100

1. Capability 25

• 5 = Minimum acceptable years plus

more than 2 years.

a) Experience in the design, rendering and

• 4 = Minimum acceptable years plus 2 manufacturing of signage and wayfinding 7

years.

solutions, including digital signage.

• 3 = Minimum acceptable years (5

years).

• 5 = Minimum acceptable years plus

more than 2 years.

b) Experience in the supply, delivery and

• 4 = Minimum acceptable years plus 2 installation of signage and wayfinding 8

years.

solutions, including digital signage.

• 3 = Minimum acceptable years (5

years).

• 5 = Average score of 5

• 4 = Average score of 4

c) Quality of references where similar work has

10

• 3 = Average score of 3

been rendered.

• 2 = Average score of 2

• 1 = Average score of 1

2. Capacity: 35

• 5 = more than 10 years

a) Experience of the dedicated project

10

• 4 = 9 to 10 years manager/liaison person.

• 3 = 7 to 8 years

23 initial__________

v. Project team (human resources): Provide

details of your assigned project team, their

roles in the project, relevant experience,

qualifications, etc.

vi. Comparable projects:

No: Description: Totals:

Part A: Professional services1.

(refer to addendum D for a detailed breakdown)

Part B: Internal signage2.

(refer to addendum D for a detailed breakdown)

Part C: Branding elements3.

(refer to addendum D for a detailed breakdown)

Part D: Digital signage4.

(refer to addendum D for a detailed breakdown)

Part E: Feature installations5.

(refer to addendum D for a detailed breakdown)

Part F: External signage6.

(refer to addendum D for a detailed breakdown)

Part G: Maintenance and support services7.

(refer to addendum D for a detailed breakdown)

Grand total:

29 initial__________

Page

Contents ........................................................................................................................ 14

1 background ........................................................................................................... 15

2 objectives .............................................................................................................. 15

3 purpose of the request for bids (RFB) ................................................................. 3

4 scope of the required service ............................................................................ 16

5 deliverables ............................................................................................................ 7

6 evaluation criteria ................................................................................................ 7

7 the responses ....................................................................................................... 15

8 pricing structure.................................................................................................. 16

9 specific conditions ................................................................................................ 18

10 addendum c ............................................................................................................ 20

14 initial__________

1. Background

(a) South African Pricing - The total price must be VAT inclusive and be quoted in South

African Rand (ZAR).

(b) Total price:

(i) All quoted prices are the total price for the entire scope of required services and

deliverables to be provided by the bidder.

(ii) All additional costs as well as cost of delivery, labour, S&T, overtime, etc. must

be included in this bid.

(iii) All services, accessories, upgrades and options required by the solution or

specified by the client must be included in the quoted price. If not included,

suppliers will be required to supply these accessories at no cost to the client.

(iv) Parliament reserves the right to negotiate pricing with the successful bidder prior

to the award as well as envisaged quantities

(c) These conditions will form part of the Contract between Parliament and the bidder.

Pricing conditions as specified in par 6.4.1 above by

indicating with an “X” in the “ACCEPT ALL” column, or

Pricing Conditions as specified in par 6.4.1 above by –

(a) Indicating with an “X” in the “DO NOT ACCEPT ALL”

column, and;

(b) Provide reason and proposal for each of the condition

not accepted.

8.1. Price must be quoted in South African currency and must be inclusive of Value Added Tax

(VAT) and delivery costs.

8.2. Potential service providers are further requested to indicate their price in all elements listed

on the pricing schedule below and addendum D.

8.3. Price will be evaluated based on 80 points and applicable formula of calculating points

scored by each bidder.

8.4. Prices must remain fixed for the duration of the contract. The pricing schedule below must

be completed taking into account inflationary adjustments.

8.5. All costs for disbursements must be incorporated into the price offer.

Pricing schedule:

No: Description: Totals:

Part A: Professional services1.

(refer to addendum D for a detailed breakdown)

Part B: Internal signage2.

(refer to addendum D for a detailed breakdown)

Part C: Branding elements3.

(refer to addendum D for a detailed breakdown)

Part D: Digital signage4.

(refer to addendum D for a detailed breakdown)

Part E: Feature installations5.

(refer to addendum D for a detailed breakdown)

Part F: External signage6.

(refer to addendum D for a detailed breakdown)

Part G: Maintenance and support services7.

(refer to addendum D for a detailed breakdown)

valid Tax Clearance Certificate in order not to invalidate the bid

tax compliance

tax compliance requirements by SARS

CSD Report

Proof of Ownership

in instant disqualification.

b) A valid and original Tax Clearance Certificate or pin (valid as

B-BBEE Details: points: documents when claiming preference points:

HDI goals

Black 6 ID Document/CSD Report

Women 4 ID Document/CSD Report

People with disabilities 3 Medical Certificate/CSD Report

Rdp goals

Youth 3 ID Document/CSD Report

SMME 4 Annual Turnover/CSD Report

27 initial__________

7. The responses

Bidders' responses must be submitted as outlined in the standard bidding documents.

7.1 Bidder’s contact details

7.1.1. Specify the name, position, address and other contact details (e-mail, telephone, etc.) of

the person within the bidder’s organisation responsible for leading the bid process and to

whom all correspondence should be directed.

7.1.2. Who within the service provider organisation will be authorised to negotiate and sign the

contract.

Bidder’s profile

7.2.1. Bidder’s name and address.

7.2.2. Organisation structure.

7.2.3. Commencement date of business.

7.2.4. Certificate of Incorporation.

7.2.5. Consent letters for personnel to be assigned to the project, who are not employed by the

bidder.

7.2.6. Business profile indicating at least the following: the nature of the business, company

address and contact information, ownership and shareholders, and the company's size.

7.2.7. Valid proof of registration with a professional body e.g. the Electrical Conformance Board

of South Africa (ECB), Electrical Contractors’ Association South Africa (ECASA), etc.

28 initial__________

8. Pricing structure

8.1. Price must be quoted in South African currency and must be inclusive of Value Added Tax

(VAT) and delivery costs.

8.2. Potential service providers are further requested to indicate their price in all elements listed

on the pricing schedule below and addendum D.

8.3. Price will be evaluated based on 80 points and applicable formula

plan covering:

project plan. to locate substantiating

– tasks and milestones,

evidence in the bid

– realistic delivery timelines, response.

– dependencies,

– risks and mitigations,

– the assigned project team (including

their relevant experience),

21 initial__________

Mandatory Requirements Substantiating evidence of Evidence reference (to

compliance (used to be completed by

evaluate bid) bidder)

– the proposed methodology for site

audit

– design development,

– mock-up approval,

– fabrication,

– installation and

– handover.

• 2 = Generic methodology, fewer than process, what are the envisaged

dependencies, etc.) 3 projects;

• 1 = Methodology not clearly described iv. Identification and mitigation of risks:

Specific Conditions of Contract: Any additional extension after the above days, Parliament will request approval. The bidder must certify that the personnel identified in its response to this bid will be the persons assigned to the project, and replacement of any personnel who do not perform adequately. The company, its directorship and personnel assigned will be subject to vetting. Security clearance and confidentiality/non-disclosure agreements are required. Subcontracting must be disclosed and approved. The successful bidder must comply with Parliament security clearance.

Mandatory requirements: Bidders must submit a minimum of three references with unique reference numbers and complete forms. Bidders must have a local (South Africa) facility where all maintenance, repair, and replacement requests are logged. Bidders must have a minimum of seven years' experience in managing a project of this nature. Bidders must comply with Parliament security clearance. Bidders must certify that personnel identified will be assigned to the project.

Bids are evaluated in stages. Mandatory requirements must be met to proceed. Preference points are claimed for HDI goals: Black 6 points, Women 4 points, People with Disabilities 2 points. Supporting documents (ID Document/CSD Report) must be supplied when claiming points. Pricing must be VAT inclusive in ZAR. References and experience are evaluated. Bidders must indicate how they claim points by signing at the relevant section.