Five-year on-demand supply and delivery of safety & station signages for ESKOM peaking sites

{"closingDate":"21 February 2025","closingTime":"10h00","briefingSession":"{"date":null,"time":null,"venue":"ion meeting No Site Clarification meeting to be held.","is_compulsory":false}"}

{"name":null,"email":"[email protected]","phone":"036 342 3244","department":null,"address":"r which"}

Tenderers must not be subject to international sanctions, National Treasury restrictions, or appear on the Tender Defaulters list; must submit only one tender (individually or as JV/consortium); joint ventures must be jointly and severally liable; must have no conflict of interest; must be authorised to sign tender documents; and must satisfy basic compliance (eligibility, complete tender, mandatory returnables).

Annexure Attached

(Y / n / n/a)

1.1.1 *Authorisation Form Annexure A Y

1.1.2 *Acknowledgement form Annexure B Y

1.1.3 *Tenderer’s particulars Annexure C Y

1.1.4 *Integrity Declaration Form (Suppliers are required to Annexure D Y

download and read the Supplier Integrity Pact. It is

accessible on the Eskom Tender Bulletin via Eskom

Supplier Integrity Pact (eskom.co.za) link)

1.1.5 *CPA Requirements for Local Goods/Services Annexure E Y

1.1.6 *CPA(IG) for Foreign Goods/Services (if applicable) Annexure F N/A

1.1.7 SBD 6.2 Declaration Certificate for Local Production Annexure G1 Y

and Local Content (only applicable if designated

materials are included and then Tenderers will be

required to complete and submit Annexures G1 to

G4 as evidence of compliance with this

requirement).

Annexure C Local Content Declaration- Summary

Schedule Annexure G2

Y

Annexure D Imported Content Declaration – Supporting

Schedule to Annexure C Annexure G3

Y

Annexure E Local Content Declaration- Supporting

Schedule to Annexure C Annexure G4

Y

1.1.8 *SBD 1 Invitation to Bid must be filled out by all Annexure H Y

tenderers and submitted with the tender at tender

submission deadline

Invitation to Tender Effective Date 21 February 2025

Review Date February 2030

3.19 Ranking of tenders Tenderers will be ranked by applying the preferential point scoring for

the 80/20 system. Eskom will add the score from Pricing and Specific

Invitation to Tender Effective Date 21 February 2025

Review Date February 2030

Reference Returnable From Suppliers at at **

closing (Non- prior Award. required required closing. required Tender (disqualifiable)* Contract disqualifiable)

to Tender Returnable Returnable Returnable

Pricing schedule Completed pricing schedule (if not already submitted √

in the NEC or other Contract).

Payment Terms: payment terms as stipulated hereunder when

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed

ADDITIONAL CONTRACTUAL REQUIREMENTS SUPPORTING EVIDENCE [where applicable and as stipulated under tender Data] Safety COIDA - Original certificate of good standing or proof √ of application issued by the Compensation Fund (COID) or a licensed compensation insurer (South African tenderers only) Quality Quality Requirements √

Form A Category 3

List of tender returnables

Supplier Quality Management Specification Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 58 File name: Invitation to Tender (ITT) - Supply and Delivery of Safety & Station Signages on an “as and when” required basis for Peaking Sites for the period of five (5) years Document 240-114238630 Rev 24 Identifier Invitation to Tender Effective Date 21 February 2025 Review Date February 2030 Reference Returnable From Suppliers at

Points Allocation: 20 points

B-BBEE Details: ent Factors and

rate of exchange fluctuations (if applicable) and on other

evaluation parameters relating to uncertainty and risk, where

applicable.

6. Unconditional discounts will be taken into account for evaluation

purposes.

7. Conditional discounts will not be taken into account for

evaluation purposes but will be implemented when payment is

effected.

Prices will be scored out of 80 points

3.18 Evaluation of Specific Goals Specific goals will be scored out of 20 points in accordance with the

PPPFA.

The following documents are required to claim specific goals

points;

Valid B-BBEE certificate issued by a SANAS accredited verification

agency / sworn affidavit / CIPS affidavit

Proof of ownership/shareholding (preferably CIPC documentation)

inclusive of shareholding breakdown

Certified ID copies of shareholder(s)

Proof of Disability (where applicable)

In the case of a trust, consortium or joint venture (including

incorporated consortia and joint ventures), a consolidated B-BBEE

status level verification certificate.

If a tenderer fails to submit evidence of its points, claim for a Specific

Goal, it will not be disqualified. However, it will be awarded 0 points

for that Specific Goal.

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom

Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

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File name: Invitation to Tender (ITT) - Supply and Delivery of S

Invitation to tender (ITT) for

Supply and Delivery of Safety & Station Signages on an “as and when” required basis for Peaking Sites

for the period of five (5) years

Tender number E3272GXPOU

Issue date 29 July 2026

Closing date and time 12 August 2026 at 10h00

Tender validity period 150 Days from the closing date and time

Eskom Holdings SOC Ltd (hereinafter “Eskom”) invites you to submit a tender for Supply and delivery of

Safety Station Signages on an “as and when” required basis for Peaking Sites.

Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

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Document 240-114238630 Rev 24

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supplier

1.1.16 CIDB Contract Skills Development Goals (CSDG) N/A

1.1.17 Contract Participation Goals (CPG) N/A

1.1.18 Scope of Work Y

1.1.19 NEC3 Supply Contract (SC) Y

1.1.20 Pricing Schedule/BOQ (if not contained in Contract) PDF Y

format

1.1.21 Technical Evaluation Criteria Y

1.1.22 SDL&I Strategy Template for bidders Y

1.1.23 Quality Requirements Y

• Form A Category 3
• List of tender returnables
• Supplier Quality Management Specification

1.1.24 Safety Requirements Y

• Annexure B- Is the acknowledgement of Eskom's OHS legal and other

requirements form signed and submitted by the tenderer.

• Occupation Health and Safety Plan- must address the project /scope of

work OHS risk(s) and aligned with the health and safety requirements.

• Baseline OHS Risk Assessment (BRA)- Identification, assessment and

management of OHS risks related to the scope of work. The

methodology used for the risk assessment must be provided together

with the BRA

• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by CEO- The submitted policy must comply to OHS

Act Section 7

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applicable:

• SHEQ requirements; and/or
• Financial viability (submission of financial Statement) financial

analysis is compulsory as a contractual requirement for CIDB

related transactions from R30 000.00 excluding vat and/or

• Any other as may be stipulated

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SUPPORTING EVIDENCE [where applicable and

as stipulated under tender Data]

Safety COIDA - Original certificate of good standing or proof √

of application issued by the Compensation Fund

(COID) or a licensed compensation insurer (South

African tenderers only)

Quality Quality Requirements √

• Form A Category 3
• List of tender returnables
• Supplier Quality Management Specification

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closing

at to closing. required required (disqualifiab Tender prior required Tender Returnable Returnable Returnable

Other safety/quality Safety Requirements √

documents as

• 3295_Occupational_Health_and_Safety_Inci

required per scope dent_Management_Procedure

of works

• 240-106084675 Annexure C3-Tender

Evaluation

• Annexure B_ H&S Acknowledgement

Form_240-77471499

• Baseline Risk Assessment for Supply and

• Standard Life-Saving Rules

• PPE Non-Compliance Memo

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information furnished herein is true and correct, that it is understood that the tenderer's tender may

be rejected, and that Eskom will act against the tenderer should any aspect of this declaration prove

to be false, and

information furnished herein is true and correct that it is understood that the JV's tender may be

rejected, and that Eskom will act against the JV should any aspect of this declaration prove to be

false; and

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sanctions list. A tenderer shall be found to have the nationality of a

country if the tenderer is a national or is constituted, incorporated, or

registered and operates in conformity with the provisions of the laws

of that country. This criterion shall also apply to the determination of

the nationality of proposed subcontractors or suppliers for any part of

the Contract including related services.

2. Tenderers submit more than one [tender] either individually or as a

partner in a joint venture (JV) or consortium, except on an E-

Tendering system where there is a limit size (900MB) for submission

and the tenderers may submit more than one submission with the

same tender number.

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

suppliers within 60 days of receipt of undisputed invoices.

{

"name": "Marlon Williams",

"email": "[email protected]",

"phone": "+27 21 941 5734",

"department": "Supply Manager",

"address": "15 Pasita Street, Rosenpark, Durbanville, 7550"

}

• Submit a completed Form of Offer and Acceptance, including the Schedule of Deviations (if any).
• Submissions must be made before the end of the validity period stated in the Tender Data.
• Any amendments or deviations must be recorded in the Schedule of Deviations to be valid.

The tenderer is required to submit a completed Form of Offer and Acceptance, including the Schedule of Deviations (if any), to the Purchaser before the end of the period of validity stated in the Tender Data, or other period as agreed.

Eligible tenderers must be a legal entity registered in South Africa, possess a valid tax clearance certificate, have a current BBBEE status (and undertake to notify any changes within 7 days and supply updated verification within 30 days), hold the required insurance cover, have sufficient financial and technical capacity to undertake the supply of signage, and not be subject to any disqualifying circumstances such as unresolved adverse BBBEE changes without notification. Joint ventures are permissible only with Eskom’s prior written consent and must notify the Supply Manager of the authorized representative within two weeks of contract date.

• Scope: Supply and delivery of safety and station signages on an "as and when" required basis.
• Duration: Five (5) years.
• Delivery Locations: Various Peaking Sites.
• Logistics: Supplier is responsible for transport and off-loading at Peaking Sites (unit prices inclusive of transport).
• Deliverables: Signages must include packing lists, invoices, delivery notes, and test results/maintenance manuals.

The Supplier is required to submit a first programme for acceptance within 7 days of receiving the Purchase Order.

• Prices are derived from the Price Schedule (lump sums or unit rates).
• The Price Schedule is a pricing document only; instructions for work are contained in the Goods Information.
• Total prices must be fully inclusive of all costs necessary to provide the goods and services.

• Pricing Model: Priced contract based on the Price Schedule (lump sum items or unit rates multiplied by quantity).
• Payment Terms: 30 days after receipt of a valid tax invoice.
• Tax Invoice: Must be submitted within one week of receiving a payment certificate.
• Interest: Interest on late payments is calculated at the publicly quoted prime rate of interest (Standard Bank of South Africa Limited).

• B-BBEE: Supplier must notify the Purchaser within 7 days of any change in B-BBEE status. Failure to notify may lead to contract termination.
• Intellectual Property: Foreground IP (developed during execution) vests with the Purchaser; Background IP remains with the Supplier.
• Insurance: Supplier must provide certificates for required insurances (e.g., Goods, Public Liability, etc.) upon request.
• Asbestos: Compliance with the Occupational Health and Safety Act (Asbestos Regulations) is mandatory; specific handling and disposal protocols apply.

• Suppliers must notify the Purchaser within 7 days of any change in B-BBEE status.
• An updated verification certificate must be submitted to the Supply Manager within 30 days of the change.
• A decrease in B-BBEE status may lead to contract renegotiation or termination.

• The Supplier must take all reasonable precautions to maintain health and safety for persons involved in the provision of goods and services.
• Compliance with all applicable health and safety laws, regulations, and guidelines is mandatory for the Supplier and its subcontractors.

• The Supplier must comply with all applicable environmental laws, regulations, and guidelines during the execution of the contract.
• Compliance requirements extend to all subcontractors and employees under the Supplier's control.

• Termination: The Purchaser may terminate the contract if a Committing Party engages in Prohibited Action (e.g., corruption, fraud, collusion) and the Supplier fails to take timely remedial action.
• Assignment: The Supplier may not cede, delegate, or assign rights or obligations without written consent from the Purchaser.
• Liability: The Supplier's liability for indirect or consequential loss (including loss of profit) is limited to R0.00.
• Intellectual Property: All Foreground IP developed during the contract vests with the Purchaser. The Supplier must provide manufacturing documents/designs upon completion.

• The Supplier is prohibited from ceding, delegating, or assigning any rights or obligations without prior written consent from the Purchaser.

The contract allows for the resolution of disputes via an Adjudicator from the ICE-SA Division or through arbitration via the Arbitration Foundation of Southern Africa (AFSA).

Mandatory returnable documents:

• SBD 6.2 Declaration Form and Annex C (Local Content Declaration-Summary Schedule) for designated sectors (Steel Product and Components: Cromadek at 100% local content).
• Valid B-BBEE certificate (SANAS-accredited), sworn affidavit, or CIPC affidavit (depending on revenue threshold).
• Proof of ownership/shareholding (CIPC documentation) with breakdown.
• Certified ID copies of shareholder(s).
• Proof of Disability (if applicable).
• SDL&I Implementation Schedule (due 28 days post-award).

Post-award requirements:

• Quarterly SDL&I compliance reports (Data Collection Template).
• Corrective measures for non-compliance within the next reporting period or risk retention clause invocation.

Note: Failure to submit preference point documentation does not disqualify but limits scoring to price only (90/80 points) and 0/10 or 0/20 for specific goals.

Scope: Supply and delivery of Safety & Station Signages for Eskom Peaking Sites on an 'as and when' required basis.

Contract duration: 60 months (5 years).

Designated sector requirement: Steel Product and Components (Cromadek) must meet 100% local content threshold.

Tender response must separate local and imported components per the Price Schedule. Local procurement content = total spending minus imported component value. Eskom target: 100% local content.

Pricing structure:

• Tender response must separate local and imported components per the Price Schedule.
• Local procurement content = total spending minus imported component value.

Eskom target for local procurement content: 100%.

Payment terms:

• 1.5% of every invoice (excluding VAT) retained as performance security for SDL&I obligations.
• Retained amounts released only upon fulfilment of all SDL&I obligations.

Penalty: 1.5% of contract value for failure to meet SDL&I obligations.

B-BBEE compliance:

• Valid B-BBEE certificate (SANAS-accredited), sworn affidavit, or CIPC affidavit required for preference points.
• Exempted Micro Enterprises (annual revenue ≤ R10M): Sworn Affidavit acceptable.
• Qualifying Small Enterprises (annual revenue ≤ R50M): Must comply with QSE scorecard unless ≥51% Black-owned (Sworn Affidavit acceptable).
• Annual revenue > R50M: Valid B-BBEE certificate mandatory.

B-BBEE Improvement/Retention Plan:

• Must be submitted within 30 days of contract signing.
• Level 1: Maintain status.
• Level 2-3: Improve/maintain status over contract period.
• Level 4: Achieve Level 3 by end of Year 1, then improve annually.
• Level 5-8 or Non-compliant: Achieve Level 4 by end of Year 1, then improve by one level annually from Year 2.

Local content:

• Steel Product and Components (Cromadek): 100% local content mandatory.
• SBD 6.2 and Annex C forms required for designated sectors.

Procurement targets for subcontracting/spend:

• Black Owned: 4.0%
• Black Women Owned: 3.0%
• Black Youth Owned: 2.0%
• Black Persons with Disability: 1.0%

Sworn Affidavit validity requirements:

• Deponent name and ID as per identity document.
• Designation (director/owner/member) and enterprise name (CIPC-registered) with business address.
• Black ownership, black female ownership, and designated group percentages (no blank spaces).
• Total revenue for the year (audited or management accounts) and financial year-end.
• B-BBEE status level (single selection) and empowering supplier status.
• Same-date signatures for deponent and Commissioner of Oath (in-person, signed and stamped).
• Commissioner of Oath cannot be an employee/ex-officio of the enterprise.

Job creation/retenance: Tenderers must submit proposals for the type and number of jobs to be created and retained in South Africa as a direct result of the contract.

SDL&I Penalty and Performance Security:

• 1.5% of contract value penalty for failure to meet SDL&I obligations.
• 1.5% of every invoice (excluding VAT) retained as security for SDL&I obligations.
• Retained amounts released only upon fulfilment of all SDL&I obligations.

Reporting and Monitoring:

• Quarterly SDL&I compliance reports (Data Collection Template) to Eskom.
• Eskom reviews reports within 30 days and notifies suppliers of non-compliance.
• Suppliers must implement corrective measures before the next report or face retention clause invocation.
• SDL&I Implementation Schedule due 28 days post-award for monitoring progress.

Objective criteria are not mandatory but a condition for contract award. Failure to meet may lead to the second-ranked tenderer being recommended.

{"closingDate":"13 February 2025"}

{"name":null,"email":null,"phone":null,"department":null,"address":"ffective Date 30 June 2022"}

Eskom’s SHEQ Policy sets out principles and rules that underpin the way in which Eskom

approaches occupational health and safety, the environment and quality.

Incident management is an integral function of risk management. The aims and objectives of

incident management are as follows:

a) Reduce risk and prevent any recurrence of incidents.

b) Ensure that incidents are managed effectively.

c) Ensure that incidents are classified and recorded accurately.

d) Ensure prompt and appropriate investigation.

e) Promote the proactive use and value of near-miss incident reporting.

f) Improve the quality of occupational health and safety by learning from incidents, including

near-misses.

g) Share incident information.

h) Report to internal and external stakeholders, as required.

i) Promote the analysis of trends, and review practices accordingly.

j) Involve and communicate information to all stakeholders.

Incident management is not a mechanism for assigning blame or monitoring staff performance, but

rather a way of identifying and addressing areas for improvement in order to reduce future risks.

Eskom is committed to Zero Harm as a value, this value forms an integral part of Eskom’s

operations.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

This document describes the high-level intention and requirements for the effective management of

incidents that occur during the course of Eskom’s business that result in, or could result in, near

misses, property damage, injuries, occupational diseases/illnesses or fatalities.

2.1.2 Applicability

This document shall apply throughout Eskom Holdings SOC Ltd, its groups/ divisions, subsidiaries,

and entities in which Eskom has a controlling interest. Where Eskom does not have a controlling

interest, this procedure shall apply if no such similar document exists.

This document is applicable to Eskom employees, contractors (unless it is explicitly mentioned

otherwise in this document) and members of the public affected by activities of, or on behalf of,

Eskom.

For the purpose of Eskom benchmarking with other organisations, the applicable Responsible

Manager may use the relevant classification criteria required for such benchmarking process.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

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In the case where a site consists of multiple employers, this procedure must be complied with for

Eskom reporting purposes.

For the interpretation of requirements related to occupational health and safety incidents, this

document will supersede any other procedures and instructions. This procedure is supported by

sup[ported by Standard – “Occupational Health and Safety Incident Management Definitions and

Classification Parameters: 240-131838225”.

2.1.3 Effective date

The document is applicable as of 1 April 2021.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] 240-62582234: OHS Roles and Responsibilities and Statutory Appointments Standard.

[2] 32-727: Eskom, Safety, Health, Environment, and Quality Policy.

[3] 32-123: Eskom Emergency Planning Procedure.

[4] 32-124: Eskom Fire Risk Management Standard.

[5] 32-256: Emergency Response Procedure – Communications.

[6] 240-51122806: Process Control Manual (PCM) for Incident Management.

[7] 240-49308149: Process Control Manual (PCM) for Occupational Health and Safety

Management.

[8] Aviation Act, No. .

[9] Occupational Health and Safety Act, No. .

[10] Labour Relations Act, No. .

[11] Medicine and Related Substance Control Act, No. .

[12] Mine Health and Safety Act, No. .

[13] Compensation for Occupational Injuries and Diseases Act, No. .

[14] Basic Conditions of Employment Act, No. .

[15] National Health Act, No. .

[16] 240-62946386: Vehicle and Driver Safety Procedure.

[17] 240-84733329: Medical Surveillance Procedure.

[18] 32-425: Hearing Conservation Procedure.

[19] COIDA Occupational Disease 2 Form – as per COIDA.

[20] 240-131838225: Occupational Health and Safety Incident Management Definitions and

Classification Parameters.

[21] 240-58554227: Health & Safety Agreement.

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2.2.2 Informative

[22] I240-47560170: Process Control Manual (PCM) for Quality Management.

[23] 240-51367318: Process Control Manual (PCM) for Assurance and Advisory Audits.

[24] 32-450: Safety and Occupational Hygiene Performance Management.

[25] ISO 9001 Quality Management Systems.

[26] ISO 45001 Occupational Health and Safety Management Systems.

[27] OHSAS 18001 Occupational Health and Safety Systems.

[28] EPM0060: Measurement Specification Document for Headcount.

[29] Criminal Procedures Act, No. .

[30] Electricity Act, No. .

[31] Explosives Act, No. .

[32] Inquest Act, No. .

[33] Law of Evidence Amendment Act, No. .

[34] National Road Traffic Act, No. .

[35] 240-75512977: Noise-Induced Hearing Loss Investigation Form.

[36] 240-75512947: Noise-Induced Hearing Loss Notification Form.

[37] 240-154786986: COVID-19 Investigation Form.

The list of legislation and documents for further information is not exhaustive and/or not limited to

the legislation and documents listed above.

2.3 Definitions

2.3.1 Accident: Any unplanned event, arising out of, and in the course of, an Eskom or

contractor employee’s employment and resulting in human injury, illness, or death of the

employee, as well as death of, or injury to, any member of the public or damage to property.

2.3.2 Fatality: an incident occurring at work, or arising out of, or in connection with, the activities

of persons at work, or in connection with the use of plant or machinery, o r direct or

indirect exposure to Eskom’s product or activities, in consequence of which, any person

(that is, employee, contractor, or member of the public) dies, regardless of the time

intervening between the injury and/or exposure to the date of death. The date of the

incident will reflect the date on which the incident occurred, irrespective of the date of

death.

Note: Incidents related to the death of a person (employee or contractor employee) while

at the workplace and on duty who dies as a consequence of any activity or cause not

directly related to the course and scope of the deceased’s employment (for example, death

from natural causes, etc.) will not be regarded as a work related incident.

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2.3.3 First-aid injury: An injury due to a work-related incident, where that injury requires first aid

treatment within the scope of a first aider and content of a first aid box and does not require

further treatment by a health professional. Therefore, the following injuries will be regarded

as first-aid injuries:

a) If there was no medication required.

b) No subsequent medical treatment is required.

c) Where an employee was involved in an OHS incident where there was contact with a

person’s body part, whether there was an injury or not, the involved employee shall at

least be assessed by a first aider/health professional, for the purpose of this document,

this assessment/examination will be regarded as First Aid. At the minimum, the incident

shall be classified at least as a first-aid injury.

d) First-aid treatment can also be offered by a medical professional as long as it is in the

scope of the first aider.

e) The affected employee is able to resume work after the injury has been treated.

Note 1: Classification is based on the level of treatment, not on the person

administering treatment. For example, health professionals or emergency teams can

provide first-aid treatment.

Note 2: This excludes Incidents which are not caused by OHS events that arise at

the workplace or not directly related to the course and scope employment.

2.3.4 Lost-time injury (LTI): A work injury, including impairment and a fatality that arises out of,

and in the course of, employment and that renders the employee or contractor to be booked

off work. A work injury, including impairment and a fatality, that arises out of, and in the

course of, employment and that renders the employee or contractor to be unable to perform

his/her regular/normal work longer than seven calendar days or shifts other than the day or

shift on which the injury occurred.

Note: Normal work refers to any work where a person can perform his/her normal duties,

as per job profile, without restriction. Lost-time injury will apply if a person is booked off

work by a medical practitioner due to an incident, including being booked off for acute

stress or post-traumatic stress disorder by a relevant medical practitioner after an OHS

incident.

A lost-time injury includes the following:

a) Where an employee/contractor is booked off, regardless of the number of days or

shifts.

b) Incident resulting to a person being booked on restricted/ light duty longer than seven

calendar days.

Note: This excludes incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

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2.3.5 Medical injury: an injury resulting from a work related incident where treatment was

rendered by a medical/health professional within a 24-hour period, and medication was

either prescribed, dispensed, and/or applied. The affected employee is able to resume

work after the injury has been treated.

Note 1: Treatment, for the purpose of this document, excludes any diagnostic or

examination procedure or method used in the establishment of the extent of injuries or

illnesses (for example, X-rays or scans).

Note 2: Where medication was prescribed and/or dispensed after an injury and it was not

obtained and/or used, the injury shall be classified as a medical injury.

Note 3: Where medication is prescribed, dispensed and/or applied, whether to treat an injury

or prevent an illness or medical condition after an incident, the incident must be regarded at

least as a medical injury.

Note 4: any work-related noise-induced hearing loss with a PLH shift between 3.2% and

9.9% will be regarded as a medical injury.

Note 5: This excludes Incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

2.3.6 OHS Event: any occurrence where humans were involved and this occurrence poses a risk

of injury or illness/disease to those involved humans.

2.3.7 Occupational health and safety incident (OHS incident): an unplanned OHS event that

could, or does, result in human injury or illness or property damage, excluding:

a) crime-related incidents where there was no potential for injuries; and

b) motor vehicle incidents where the vehicle was stationary and unoccupied, incidents

where there were scratches on the vehicle with no potential for injury, windscreen or

glass-related incidents with no potential for injury.

Note: For recording and performance purposes, when there is an incident where multiple

divisions/groups are involved, divisions/groups must capture the incident for their

involved/injured.

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2.3.8 Occupational safety near-miss incident: Any OHS event that did not result in human

injury or damage but had the potential, under different circumstances, to cause human

injury or property damage.

2.3.9 Occupational hygiene near-miss incident: An OHS event where a person is exposed to a

single or combination of occupational hygiene hazards, which occurred in the work

environment, due to failure/insufficient/absence of control measures for that hazard(s) that

could result in medical treatment, impairment or an occupational disease/illness.

2.3.10 Occupational impairment: Partial or total loss of bodily function or part of the body

attributed to exposure at the workplace.

2.3.11 Noise-induced hearing loss (NIHL) incident: Where an individual experiences a bilateral

sensorineural hearing loss with a confirmed percentage hearing loss of 10% or more

measured from the baseline, which must be based on two diagnostic audiograms, as per

Instruction 171 issued by the Compensation Commissioner.

2.3.12 Occupational disease/illness: Any confirmed disease/illness arising out of, and in the

course of, an employee’s employment and that is listed in Schedule 3 of the COID Act or

any other condition as determined by an occupational medicine practitioner. In the case of

employees placed through a labour broker, the onus is on the relevant OU/BU to ensure

that the pre-employment medical examinations are done.

2.3.13 Public fatality: The death of a member of the public.

2.3.14 Public incident: Direct or indirect exposure to Eskom’s product or activities caused by

substandard acts and/or conditions that result in, or have the potential to cause, physical

harm to members of the public, damage to property or interruption of business.

If an Eskom vehicle is used for commuting (the employee is not on standby, nor has he/she

been called out for work) and the employee is involved in an MVA resulting in injuries either

to himself/herself or a member of the public, this incident should be classified as non-work-

related. If there were injuries to the member of the public, the incident shall be captured on

SAP as a public incident and investigated but regarded as non-work related incident.

2.3.15 Public Recordable Fatality Incident (PRFI)

a) A PRFI is an incident resulting in the electrocution of a member of the public by coming

into contact with Eskom apparatus within the point of supply, but excluding

electrocution resulting from criminal activities. A minor being electrocuted as a result of

criminal activity will be regarded as a public recordable fatality incident.

b) Any work-related incident where an Eskom employee or contractor is responsible for

the death of a member of the public, excluding incidents where a member of the public

is solely at fault.

2.3.16 Serious incident:

a) Any incident that results in a person being admitted to ICU for four days or more.

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b) Any incident involving persons where there was electrical contact, uncontrolled release

of energy (for example steam release, electrical flashover, etc.).

Note: OU/BU must inform Sustainability Systems immediately regarding the incident, where

after a decision will be made regarding the activation of an independent Subject Matter

Expert.

2.4 Abbreviations

Abbreviation Explanation

A&F Audit and Forensic

CC Compensation Commissioner

DoE&L Department of Employment and Labour

Eskom Eskom Holdings SOC Limited

Exco Executive Committee

HR Human Resources

ICU Intensive Care Unit

INO Initial Notification of Occurrence

LTI Lost-Time Injury

LTIR Lost-Time Injury Rate

MHSA Mine Health and Safety Act

NIHL Noise-Induced Hearing Loss

NPA National Prosecuting Authority

OEL Occupational Exposure Limit

OHS Occupational Health and Safety

OHS Act Occupational Health and Safety Act, 1993 (Act No. )

OMP Occupational Medical Practitioner

OU/BU Operating Unit/Business Unit

PCM Process Control Manual

PLH Percentage Loss of Hearing

PPE Personal Protective Equipment

PRFI Public Recordable Fatality Incident

SAIOH Southern African Institute for Occupational Hygiene

SAP Systems, Applications and Products in Data Processing

SAP EH&S SAP Environmental Health and Safety (system)

SDIC Safety Data Integrity Committee

SHEQ Safety, Health, Environment and Quality

SOC State-Owned Company

SS OHS Sustainability Systems Occupational Health and Safety

TRIR Total Recordable Injury Rate

WCL Workman’s Compensation Letter

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2.5 Roles and Responsibilities

Eskom Holdings SOC Ltd and its subsidiaries shall take all reasonably practicable steps to prevent

all incidents and harm to any person, including members of the public and damage to property.

The Responsible Managers shall be responsible for:

a) Implementing this procedure;

b) Communicating to all their employees, contractors and contractor employees the

importance of compliance with this procedure and the consequences of non-compliance.

This includes communicating duty of care and refusal to perform an unsafe task to all new

employees and new contractors;

c) Implementing a monitoring process for ensuring understanding of, and compliance with,

duty of care and refusal to perform an unsafe task; and

d) Ensuring understanding of, and compliance with, the requirements of this procedure.

Note: Joint ventures: There may be occasions when Eskom and other organisations combine

resources to carry out a joint venture. Unless otherwise stipulated, each company in the joint

venture is liable for its own contraventions and could, therefore, be prosecuted in its own name,

without reference to any of the other companies involved.

2.6 Process for Monitoring

Compliance with the requirements of this procedure shall be audited as per the first- to third-tier

audit process. The OU/BU is responsible for its own monitoring; all other assurance providers will

monitor compliance with this procedure.

2.7 Related/Supporting Documents

Parties using this document shall apply the most recent edition of the documents listed below:

[1] Annexure 1: as required by the OHS Act – document number 240-100003427.

[2] OHS Incident Investigation Report template – document number 240-77046688.

[3] WCL forms – as per the OHS Act.

[4] Preliminary Brief on OHS Incidents document – document number 240-99618317

[5] Process Flow on the process of Capturing, Verification and Validation of Occupational

Diseases – document number 240-134597296

3. Occupational Health and Safety Incident Management Procedure

The following steps describe the process of incident management and are described in detail in the

remainder of the document:

1. Incident identification.

2. Initiation and execution of emergency response.

3. Notification and reporting to relevant stakeholders.

4. Incident prioritisation.

5. Classification and recording of incidents.

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6. Incident investigation.

7. Management of corrective actions - implementation and monitoring of corrective actions of

incidents.

8. Incident close-out.

9. Incident communication – occurs throughout the incident management process and is not

necessarily a stand-alone step.

3.1 Incident Identification

Identify or recognise that an incident has occurred. There are two types of identification or

recognition, that is, direct observation and indirect observation.

To ensure identification of incidents, the Responsible Manager should provide employees with

knowledge and skills as well as create a culture and environment that motivate employees to

immediately identify incidents as they occur.

Direct observation includes seeing the incident happening or being involved in the incident. For

potential occupational disease incidents/impairments, direct observation includes assessment

results by any medical practitioner or medical surveillance conducted by an occupational health

practitioner.

Where in doubt whether the incident is an OHS incident or not, test the description of the incident

against a definition of an occupational health and safety incident.

Any medical practitioner who examines or treats a person for a disease described in schedule

three of the COIDA, or any other disease that he believes arose out of that person’s employment,

shall within the prescribed period and in the prescribed manner report the case to the person’s

employer and to the chief inspector and inform that person accordingly.

Identification of occupational hygiene-related near-miss incidents must be classified by the

occupational hygiene/safety practitioner.

Indirect observation includes learning of the incident through, for example, complaints, feedback,

or information provided by internal stakeholders (for example, Eskom employees or contractor

employees) or external stakeholders (for example, authorities, members of the public, etc.).

3.2 Initiation and Execution of Emergency Response

a) Emergency response includes, but is not limited to, the following:

i. Rescue operations.

ii. Ensuring that the scene is safe during and after the incident.

iii. Providing emergency care (that is, first-aid treatment) to the injured to stabilise him/her

and prevent further injury and obtaining medical assistance, where necessary and/or

applicable.

b) Activate the appropriate emergency response actions in terms of the site or area

emergency preparedness plan/procedure.

c) In order to prepare for proper emergency response, the Responsible Manager must assess

the potential risks and develop a suitable response plan to address the risks. In the event

of an incident, emergency care must be provided in accordance with the emergency

response plan for the area.

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d) The supervisor/manager must ensure that the injured person receives the best medical

care and, when required, is transported to the doctor/hospital and that the relevant

Employer’s Report (WCL 1 or 2) is duly completed.

e) The supervisor/manager must ensure that a copy of the person’s identity document is

available to the treating doctor/hospital, which will facilitate prompt treatment. The

Supervisor / Line Manager should ensure that the injured is accompanied for medical

treatment, for the purpose of ensuring that the injured person receives the best medical

care and that the relevant medical reports are completed correctly and appropriate

feedback is received from the treating doctor.

f) The OU/BU Responsible Manager is to ensure that specific work instructions relating to

emergency response are available on site and executed accordingly.

g) Emergency response includes collection of evidence, which will assist in establishing the

root cause. When collecting evidence, take cognisance of the 5 Ps (people, position, parts,

paper and process evidence).

h) Collection and preservation of evidence:

i. Immediate actions at the scene following an incident can disturb or potentially remove

vital physical items and information important for the investigation.

ii. The Responsible Manager is responsible for ensuring that complete and correct

evidence and records are identified, collected, recorded and obtained, archived, stored

and preserved to support the investigation of the incident.

iii. The Responsible Manager must take steps to preserve physical items, computer data

and other relevant information until the incident investigation begins.

iv. No person should be allowed to remove, disturb or tamper with any evidence until

authorised to do so by the Responsible Manager or regulatory authority.

3.3 Notification and Reporting

All occupational health and safety incidents must be reported to relevant stakeholders. If

information is not readily available, the available information must be used, an updated notification

must be distributed to all stakeholders as more information becomes available. The action and

responsibility requirements under the Incident Prioritisation section must be referenced to identify

who needs to be notified.

When: when did the incident occur (exact time and date)?

Who: who was involved in the incident?

Where: where did the incident occur?

What happened: what work was being done at the time, what materials, equipment or

substances were involved?

Note: In the case of incidents involving crime and firearm-related incidents, the relevant Security

Department shall be notified.

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3.3.1 Internal stakeholders to be notified for occupational health and safety-related

incidents include the following:

a) All incidents

i. Supervisor.

ii. Responsible Manager.

iii. Occupational health and safety representative.

iv. Safety Department.

v. Occupational Health Department (if applicable).

b) Specific incidents

i. In the case of a fatality or a serious incident, notify OU/BU Management and

Sustainability Systems Department immediately.

ii. In the case of receiving any notification in terms of the OHS Act, sections 31 or 32, or in

the case of a summons received from the NPA, or any incident where there is a

possibility of liability, immediately contact the Legal Department regarding the

appointment of the attorney. If there are reasons to believe that such an attorney is not

required, the OU/BU must provide, without delay, a detailed motivation which will be

assessed by Legal Department and thereafter a decision will be communicated to the

Ou/bu.

3.3.2 Eskom employees performing work temporarily at another Eskom OU/BU

a) The Responsible Manager at the OU/BU where the incident occurred shall report to the

relevant stakeholders.

b) The affected employee’s own OU/BU Responsible Manager is responsible for reporting the

incident to the Compensation Commissioner (CC).

3.3.3 Eskom employees performing work at another organisation

If an incident occurs during regular/normal work, the reporting to the CC must be done by the

original OU/BU, although the external organisation (where reasonably practicable) must assist with

completing the documentation for submission to the CC.

3.3.4 Notification requirements for employee and contractor fatalities

a) The OU/BU must provide to the Sustainability Systems Department, immediately, the

detailed information relating to the circumstances of the incident, including details of the

deceased’s next of kin, in order for the announcement to be compiled for communication to

Eskom’s Board, Exco and the rest of the organisation.

b) The fatality announcement to be sent throughout Eskom must be signed off by the Group

Executive.

c) Only the Eskom Communication Department and/or the Eskom spokesperson may disclose

information to the media and/or the public.

d) Information can only be released to any external party after verification by the Eskom Legal

Department.

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3.3.5 Notification requirements for potential occupational diseases

Any potential occupational disease/illness must be referred to an Eskom occupational medicine

practitioner (OMP) for confirmation. Once confirmed, the OMP shall inform the Responsible

Manager, who must ensure that the incident management process is followed after confirmation.

Feedback on confirmed occupational diseases:-

a) Incidents to be recorded on SAP EH&S.

b) Each case must be discussed at the OU/BU statutory committees as required by law.

3.3.6 Capture initial notification

3.3.6.1 Capture and communicate the initial notification

a) Initial reports are reports that are submitted by any individual who is reporting an incident to

the relevant OU/BU Occupational Health and Safety Department. They can be provided in

any form, for example, email, OU/BU internal flash report or INO.

b) Initial reports are brief and limited to an outline of the known facts (that is, date, time, place,

what happened, immediate actions taken and persons involved).

c) The Responsible Manager must ensure that the initial notification is communicated in

accordance with the time lines.

3.4 Incident Prioritisation

From the initial reports, the Responsible Manager, in conjunction with, and advised by, the

occupational health and safety practitioner, must use the matrixes provided to determine the

priority rating of an incident. The Responsible Manager is responsible for ensuring that all those

involved in the prioritisation of incidents are in a position to understand and use the relevant

matrixes.

3.4.1 The priority rating is utilised to:

a) Ensure that appropriate management of the incident takes place;

b) Determine the level of action following notification of the incident;

c) Assist Responsible Managers with prioritising and classifying incidents; and

d) Provide clear direction about the incident reporting and communication requirements.

3.4.2 Steps involved in incident prioritisation:

3.4.2.1 Step 1

Determine the actual or potential outcome, consequence and severity of the incident by using the

Consequence table. Note: Use the actual outcome for injuries and the potential outcome for

near-miss incidents.

3.4.2.2 Step 2

Determine the likelihood of a recurrence of this incident by using the Likelihood table.

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3.4.2.3 Step 3

Quantify the level of risk associated with the incident by assigning a priority rating to the incident.

Using the information obtained in Steps 1 and 2 of this process, use the priority matrix to determine

the priority rating.

3.4.2.4 Step 4

Determine the appropriate action to be taken, as described in the Action and Responsibility

Requirements Table.

3.4.2.5 Step 5

If the severity of the incident changes, e.g. medical injury to a lost-time injury, the priority rating of

the incident must be reviewed and amended where necessary, including updating relevant

information in SAP EH&S.

3.5 Classification and Recording of Incidents

All occupational health and safety incidents, regardless of their rating, must be classified,

prioritised and recorded on the SAP EH&S system according to the CARAT (complete, accurate,

relevant, accessible, timely) principles. Contractor employees working under the Mine Health and

Safety Act will be classified and recorded as contractor employees and not as Eskom employees

for the purposes of this document.

3.5.1 Classification

Classification of incidents is based on the consequence as a result of the incident.

Note: the onus is on the OU/BU to determine the work relatedness and classification of the

incident. Sustainability Systems will not classify incidents on behalf of the OU/BU, but will assist in

interpretation of the procedure, should the OU/BU be unable to classify the incident or if there is a

dispute regarding classification, that particular incident shall be referred to Safety Data Integrity

Committee (SDIC).

3.5.1.1 Involved person’s relationship with Eskom: The aim of classifying the type of

relationship with the person is to determine whether the person(s) involved in the incident

was/were an Eskom employee(s), contractor employee(s) or member(s) of the public.

3.5.1.2 Work-relatedness: In order to classify the work status and to determine whether the

incident arose out of, or in connection with, the person at work, one needs to consider the workrelatedness of an incident. Unless otherwise specified in this procedure or in Occupational Health

and Safety Incident Management Definitions and Classification Parameters standard, as a general

rule, an affirmative answer to all of the following questions is required:

a) Did the incident or exposure occur at any workplace or within workplace boundaries?

b) Did it arise out of, or in connection with, the activities of persons at work, or as a result of a

Hazard present in the workplace?

c) Did it occur in the course of a person’s employment?

d) Did it result, or could it have resulted, in personal injury or health impairment?

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3.5.1.3 Responsible unit (OU/BU)

a) Eskom employees: An incident must be captured against the OU/BU/subsidiaries based

on the employee’s organisational structure at the time of the incident.

b) Contractor employees: An incident must be recorded against the OU/BU/subsidiary with

which the contractor has a contractual relationship and/or any other contractual agreement

(including hand-over documents). In the case of incidents involving a service provider

procured through a national contract, incidents shall be recorded against the

OU/BU/subsidiary or end-user that requested a service from the contractor/supplier, this

request may be in a form of releasing services from a contract, in writing or otherwise,

including emails, telephone, etc.

3.5.1.4 Classification of occupational diseases and occupational health impairment

Classification of occupational diseases and occupational health impairment incidents must be

undertaken by the occupational hygiene/safety practitioner based on the confirmation received

from the Eskom medical practitioner with the supporting documentation (refer to 240-134597296 –

Process Flow on the process of Capturing, Verification and Validation of Occupational Diseases).

The following will be excluded from the Eskom performance measure:

1. All occupational diseases where a pre-existing condition has been aggravated by the work

conditions.

2. Any incident (as determined by an investigation committee) where an employee was not

exposed to any excessive noise at the workplace after 16 November 2003.

3.5.1.5 Reclassified incidents

Reclassified incidents must be communicated by means of an updated SAP EH&S flash report to

relevant internal stakeholders, together with an explanation of the reclassification. Supporting

documentation or proof must be made available for incident classification, verification and audit

purposes and electronically attached to the incident in SAP EH&S. Downgraded incidents affecting

performance indicators must be submitted to SDIC for ratification. Third Party at Fault incidents

affecting performance indicators must be submitted to SDIC for ratification.

3.5.1.6 Clarification regarding incident classification of occupational health and safety-

related incidents

Where clarification is required for the interpretation of rules and examples for the classification of

incidents or in order to resolve disputes with regard to occupational health and safety incidents, the

Responsible Manager must send all relevant information to the Safety Data Integrity Committee

(SDIC) for review, the committee will evaluate information and provide direction in accordance with

the Terms of Reference of the SDIC.

3.5.1.7 Classification dispute and appeal process

In order to deal with disputes or clarification, OHS incidents requiring clarification must be tabled at

the Safety Data Integrity Committee (SDIC). These incidents will be reviewed in terms of this

procedure and/or other relevant documentation. Should the OU/BU be not satisfied with the

findings/outcome of the SDIC, the OU/BU is entitled to appeal the decision at the Safety Data

Integrity Appeal Committee.

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3.5.2 Recording

3.5.2.1 General requirements

All work-related occupational health and safety incidents must be recorded on SAP EH&S.

All non-work-related occupational health and safety incidents that occur within workplace

boundaries must be recorded on SAP EH&S and it is not necessary to communicate the flash

report.

The following generally agreed principles must be followed with regard to which information is

recorded:

 The date on which the incident occurred, as opposed to the date of subsequent

reclassification on severity, for example, deterioration of condition or death.

 Any preceding incident, including an occupational disease/illness, that occurred as a result

of exposure to the same agent, impacting the same body part or target organ on a different

occasion and resulting in similar symptoms or health effects, must be reported and

recorded as a new/different incident.

3.5.2.2 Recording of occupational diseases or illnesses

The date of the incident for occupational diseases shall be the date of confirmation by the Eskom

Occupational Medicine Practitioner as reflected on the First Medical Report in respect of an

Occupational Disease (WCL22).

This incident must be captured on SAP EH&S as work-related within 48 hours as per information

provided on the First Medical Report. Once the outcome of the investigation proves that the

incident is not work related, SAP EH&S must be updated immediately to reflect changes on the

work relatedness. All Occupational Diseases where after the investigation, are regarded as not

work related, or where the OU/BU requires clarity/assistance, those Occupational Diseases must

be submitted to SDIC for final classification. An Occupational Disease involving a pensioner shall

be submitted to SDIC for final classification.

The date of an occupational health impairment incident shall be the date reflected on the NoiseInduced Hearing Loss Notification form (240-75512947). Occupational diseases/illnesses will be

recorded against the OU/BU to which the employee belongs at the date of confirmation by the

Eskom Medicine Practitioner, unless it can be proven that the occupational disease/illness was

caused by the activities of another OU/BU.

3.6 Incident investigation

3.6.1 General

a) All investigation reports must be considered controlled disclosure documents in accordance

with the Eskom document management process.

b) All health and safety incidents must be investigated, excluding non-work-related incidents

occurring outside workplace boundaries.

c) During the investigation of repeat incidents, ineffective corrective actions from previous

incidents must be considered.

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d) The chairperson of an incident investigation committee shall be at a level as per the “Action

and Responsibility Requirements” table contained in the Occupational Health and Safety

Incident Management Definitions and Classification Parameter Standard (240-131838225).

Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the conflict is found to exist, the chairperson of an investigation

committee shall not be a direct manager/supervisor of the injured/involved person. It is the

responsibility of the Responsible Manager to ensure that incidents are not chaired by the

chairpersons who are conflicted in that particular incident.

e) In the case of incidents involving crime, the applicable Security Department must be

involved.

f) The employer’s investigation report (Annexure 1 in terms of the OHS Act) must be

completed by the OU/BU investigator and signed off by the applicable OU/BU Responsible

Manager as the representative of the employer/user. Annexure 1 for contractor incidents

must be signed off on a similar basis, unless the Contractor’s Policies and Procedures

stipulates otherwise.

g) All investigations shall be completed within 30 days of the occurrence of an incident, if the

investigation could not be completed within 30 days, the OU/BU manager shall write a

signed off letter indicating the reasons why the Internal OHS Investigation could not be

completed within 30 days. This letter shall be loaded on SAP EH&S.

h) The results of the OHS investigation must be captured on the Eskom Internal OHS

Investigation template: Form 240-77046688 and signed off by the chairperson within 20

calendar days after conclusion of the investigation.

i) All investigation results must be documented and captured on SAP EH&S, including root

cause analysis and identified corrective measures. The root cause analysis must be

electronically attached to the incident in SAP EH&S. Investigations by government

agencies could also trigger a review of the initial incident information captured.

j) Records must be kept by the OU/BU of all OHS Act section 24 incidents, lost-time injuries

and medical treatment cases on the Annexure 1 form (as required in the OHS Act –

General Administrative Regulations for Recording and Investigation of Incidents) for all

employees, contractors and members of the public. All investigation reports must be kept

and archived for at least 25 years, unless another period has been specified in legislation or

in any court proceedings that may ensue.

k) To determine the estimated cost of an incident, the Compensation Commissioner Cost

Calculations should be utilised.

l) The Eskom Internal Investigation Report’s disclosure is controlled, it is for internal use only.

It may only be disclosed to third parties with specific authorization or consent from Legal

and Compliance Department.

m) This information includes a wide spectrum of internal business data that can be used by all

employees and can be shared through authorized business process.

n) The completed Annexure 1 form, as required in terms of the OHS Act – General

Administrative Regulations for Recording and Investigation of Incidents, may be made

available to a third party on request.

o) Chapter 23 of the MHSA Regulations sets out the manner in which incidents are to be

reported to the Mine Health and Safety Inspectorate on the following forms: SAMRASS 1,

2, 4, and 9 in accordance with Chapter 21 of the MHSA Regulations, as may be required, in

consultation with the Eskom Legal Department.

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p) In the case of incidents involving contractor employees, the contractor must investigate

those incidents as an employer in his/her own right (employer’s investigation) and generate

a report. The report and Annexure 1 must be submitted to the applicable OU/BU or on

request to the Department of Employment and Labour by the contractor. Eskom may

participate during these investigations.

q) During Eskom’s investigation, a contractor/member of the public may be requested to

provide information/ evidence. The contractor/member of the public is entitled (at their own

cost) to be represented by a legal representative whilst giving information/evidence. The

contractor/member of the public legal representative’s attendance in the investigation

process is limited to the period within which they are providing information/evidence. While

the contractor is giving evidence, the contractor executive may sit-in in the investigation.

Once the contractor personnel have finalised giving information/evidence to the committee,

the contractor executive to be excused. They must not sit in for the duration of the

investigation or question Eskom witnesses/committee members or to seek evidence from

Eskom.

r) When the contractor conducts its own investigation, Eskom employees may participate in

such an investigation. If an Eskom employee is required in that investigation to be a

witness, formal request must be submitted to the manager of the required employee.

s) Should the contractor or any third party need information or evidence from Eskom, the

manager of the employee from whom such evidence is requested, shall evaluate this

request and if required, seek assistance from Legal and Compliance Department who will

give guidance or determine whether such information can be provided.

t) The investigation report must include the following information:

i. The details of the incident (type of incident, what occurred, sequence of events when

and where the incident occurred).

ii. Incident consequences and impacts.

iii. The risk of the incident reoccurring using a root causes analysis technique and the

likelihood and consequence table within this document.

iv. Direct or immediate cause(s).

v. Root causes, taking into consideration human, workplace and natural factors (who, what

and why).

vi. Identify system failures (procedure non-conformance, training, plant failure, etc.).

vii. Corrective actions to remedy and prevent a reoccurrence of the incident.

viii. Lessons learnt and recommendations.

3.6.2 Investigation requirements

a) All incidents occurring within workplace boundaries must be investigated regardless of work

relatedness. Such incidents must be investigated to identify any possible contributing

causes and to make recommendations on preventing any repeat incidents.

b) The investigation of non-work-related incidents that do not occur at the workplace, including

non-work-related commuting incidents is not required. In some cases an investigation can

be requested by the Responsible Manager where the Responsible Manager has a very

good reason to request such an investigation (where Eskom has an interest to understand

the reasons/root causes) with permission from an employee. These lessons could be

shared in the organisation to prevent repeat incidents.

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c) It must be noted that the employer does not have the mandate to investigate incidents that

occurred at an employee’s home, unless the person was performing work from home

(defined as telework) at the time of the incident, in which case the incident would be

regarded as work related.

d) Eskom investigations will consist of an OU/BU investigation, or depending on the severity of

the incident (as determined in the incident prioritisation section), a corporate investigation

will be held.

e) After every incident that requires an investigation, regardless of the seriousness of the

incident, the responsible manager shall ensure that preliminary evidence collection process

is conducted within 72 hours of occurrence.

f) In cases of incidents involving contractor employees, the contractor must investigate those

as an employer in his/her own right (employer’s investigation) and generate a report. The

report and Annexure 1 must be submitted to the applicable OU/BU or on request to the

Department of Labour by the contractor. Eskom may participate during these investigations

g) The employer’s investigation under the MHSA must be conducted as set out in section

11(5), as revised, of the MHSA.

h) Root cause analysis techniques.

A root cause analysis technique must be used for all employee and contractor OHS

investigations.

3.6.3 Eskom Internal OHS Investigation

3.6.3.1 OU/BU investigations (excluding serious and fatality investigations)

The Investigation Committee must consist of the following, given the nature of the incident:

a) A chairperson (appointed in writing by the employer) as the investigator of the incident. The

chairperson of an incident investigation committee who shall be at a level as per the

“Action and Responsibility Requirement” table contained in the Occupational Health and

Safety Incident Management Definitions and Classification Parameter Standard (240-

131838225),

b) Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the interest is found to exist, the chairperson of an

investigation committee shall not be a direct manager/supervisor of the injured/involved

person. It is the responsibility of the Responsible Manager to ensure that incidents are not

chaired by the chairpersons who are conflicted in that particular incident.

c) Where applicable, a subject matter specialist(s) may be appointed by the OU/BU.

d) Representatives from all entities, where multiple organisations and/or Groups/Divisions are

involved in an incident.

e) The relevant supervisor/manager under whose supervision the incident occurred shall be

the first person to give evidence related to the incident and may be allowed to remain in

attendance at the investigation as an observer, provided there is no conflict of interest.

f) The applicable local workplace statutory health and safety representatives, as required by

the OHS Act.

g) The OU/BU shall invite the respective Division/Group’s Full Time Health and Safety

Representative (where applicable), as per Health and Safety Agreement.

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h) The relevant local union representative as per Eskom’s recognised trade unions may

participate during an employee employer’s investigation, including the process of evidence

collection, investigation, formulation of findings and corrective actions. The relevant union

representative must be from the union in which the involved person is affiliated to.

i) An applicable OU/BU OHS Department representative.

j) In case of an incident involving a person with disability, the investigation committee must

consist out of a representative from Human Resources (HR) and an Occupational Hygiene

Practitioner (where required). Depending on the complexity of the incident, the

Occupational Hygiene Practitioner in consultation with HR will recommend additional

specialist if and when required to assist with effective investigation of the incident.

k) Where relevant and applicable, the Construction Health and Safety Agent.

l) Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-related

incidents or his/her assistant in terms of GMR 2(7).

Witnesses: Direct and indirect witnesses as determined by the investigation committee.

Note: A witness may be recalled to answer further questions by the committee, as determined by

the chairperson.

The Investigation Committee chairperson is responsible for the process of evidence collection,

investigation, formulation of findings, identification of root causes, formulation of corrective actions,

compilation of an investigation report.

Note 1: In the case of a committee member who needs to testify as a witness, such a member

needs to be excluded from the investigation sitting until such time as he/she has given his/her

testimony and thereafter the chairperson can exercise his/her prerogative to allow such a person to

become a member of the committee.

Note 2: The investigation may not continue if either the chairperson, the Responsible Manager or

his/her delegate (provided there is no conflict of interest), the statutory Health and Safety

Representative and the subject matter specialist(s) determined by the chairperson is not present

Note 3: The Sustainability Systems Department, as well as an identified subject matter

specialist(s), may attend on invitation.

Note 4: The initiation of the incident investigation must not be delayed due to the unavailability of

any witness.

Note 5: Sustainability Systems has the prerogative to participate as it may deem fit, after

consulting with the relevant OU/BU Responsible Manager, in any incident investigation

notwithstanding the priority rating or incident classification. Sustainability Systems may also

request, through the relevant management structures, any incident investigation report and enquire

on the contents of such a report. Sustainability Systems may lead any investigation at the request

of any relevant senior manager.

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3.6.3.2 Public Incidents

a) The OU/BU shall conduct an investigation for fatal and non-fatal public incidents.

b) The OU/BU shall immediately mobilise for a specialist to respond to the scene and collect

evidence.

c) In the case of electrical related incidents that occurred beyond the point of supply or

involving electrical related criminal activities (theft), the onus is on the OU/BU to conduct

its own investigation. If there is any reason to believe that there is a legal liability, the

OU/BU needs to provide a motivation accompanied by an investigation report and

supporting documentation/information to Sustainability Systems and Legal Departments

and seek a legal opinion from Legal Department.

3.6.3.3 Employee and contractor serious incidents (see definition of a serious incident)

a) OU/BU must inform Sustainability Systems immediately regarding the incident, whereafter

a decision will be made regarding the activation of an independent Subject Matter Expert.

b) Where required, Sustainability Systems Department will appoint and mobilise an

independent subject matter specialist/expert to facilitate and coordinate the collection of

evidence, statements and to support the OU/BU personnel

c) In the case of an extreme serious incident, the OU/BU must appoint an independent

chairperson (at least MPSG17) from another OU/BU to chair the investigation, where

required, the OU/BU to liaise with the Divisional/Group head office for assistant in the

appointment of the independent chairperson. Liaise with Sustainability Systems OHS

regarding attendance of the Sustainability Systems OHS representative.

d) The OU/BU’s Internal OHS investigation chairperson/investigator must provide the

investigation final report in accordance with the Internal OHS Investigation template (240-

77046688. within 20 calendar days after conclusion of the investigation to the OU/BU

Manager and Sustainability Systems Department. The independent subject matter

specialist(s) (referred to in a) above, may provide a separate technical report.

e) If there is potential liability, the Legal Department and Sustainability Systems Departments

must be provided with a motivation for such possible liability in order to advise the OU/BU

on the way forward.

f) The composition of the investigation committee for serious incident is similar to the OU/BU

investigation, with the exception of point a), b) and c) above.

g) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.3.4 Corporate investigation (fatalities)

a) In the case of employee and contractor fatalities, the Sustainability Systems Department

will initiate a corporate investigation and immediately mobilise personnel, who will facilitate

and coordinate the collection of evidence.

b) The OU/BU must ensure that a preliminary investigation is conducted and a report is

generated before the corporate investigation.

Note: In cases where the MHSA applies, the investigation process set out in it will be followed.

Thereafter, a corporate investigation will continue, as required.

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c) The Corporate Investigation Committee must consist of the following members:

i. Chairperson – appointed by Sustainability Systems.

ii. OU/BU Responsible Manager, or his/her delegated person.

iii. Relevant and applicable departmental senior management representative(s) (provided

that he/she have no direct involvement in the particular incident and no conflict of

interest exist).

iv. Risk & Assurance/SHEQ Department representative.

v. Subject matter specialist/ expert.

vi. Sustainability Systems Department representative.

vii. The local statutory health and safety representative (for employee incidents). Where

relevant, the applicable Full Time Health and Safety Representative, as per Health and

Safety Agreement. The OU/BU shall extend the invitation to the applicable Full Time

Health and Safety Representative.

viii. The applicable local union representative as per Eskom’s recognised trade unions may

participate in employee investigations, including the process of evidence collection,

investigation, formulation of findings and corrective actions. The applicable union

representative must be from the union in which the involved person is affiliated to.

ix. Representatives from other divisions in cases involving multiple divisions.

x. In cases where the MHSA applies, the following members may be included as

committee members: 4(1) employer’s representative, 3(1) (a) mine manager, and

2.13.1 engineering manager (mining equipment)/mine engineer.

xi. Where relevant and applicable, the Construction Health and Safety Agent.

xii. Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-

related incidents or his/her assistant in terms of GMR 2(7).

xiii. In case of the contractor employee incidents, contractor management representative(s)

are not part of the committee as they would have conducted their own investigation as

the employer. Should the contractor management representative(s) strongly feel that

they need to be part of Eskom’s investigation, the representative shall request (with

reasons) for such permission from the chairperson. Granting of this permission is at the

discretion of the chairperson.

xiv. In case of contractor fatalities, the contractor management representative may be

present while his or her employee is giving evidence. He or she can only seat-in when

their employees are being interviewed since this is an Eskom investigation and the

contractor would have done its own investigation as an employer.

Note: Should any person find it necessary to be an observer, such person shall request the

chairperson for an observer status.

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d) The investigation committee shall identify and confirm the required witnesses:

i. Direct and indirect witnesses as determined by the investigation committee.

ii. A witness may be recalled to answer further questions of the committee, as

determined by the chairperson.

e) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.4 Inquiries, investigation and hearings initiated by government agencies

a) National, provincial, and regional government agencies have the legal authority to inquire

into, or investigate, certain OHS incidents.

b) Any inquiry or investigation by any of these agencies should be preceded by giving proper

notice to the organisation.

c) When any of the following notices are received:

 Notifications issued by the DoE&L (in terms of the OHS Act sections 31 and 32

and section 56 of COID Act – Application for Increased Compensation).

 Where the MHSA applies, the Mine Health and Safety Inspectorate may convene

an investigation in terms of section 60 of the MHSA and/or an inquiry in terms of

section 65 of the MHSA.

 Summons/subpoena received from the NPA or any third party.

 Any incident where there is a possibility of liability.

 The OU/BU must immediately (not later than 24 hours of being notified) inform

Sustainability Systems and Legal Departments of such notice or requests received

by providing a copy of the notice, completed Annexure 1 form as required in terms

of the OHS Act (where applicable), the OU/BU’s relevant investigation report and

supporting documents and a completed Mandate of Instruction in order for Legal

and Compliance Department to appoint an external legal representative.

 If there are reasons to believe that such an attorney is not required, the OU/BU

must provide, without delay, a detailed motivation to Sustainability Systems and

Legal Department, such motivation will be assessed where after a decision will be

communicated to the OU/BU.

d) Requests by government agencies for access to the site’s investigation reports and

related materials must be made in writing and where the OU/BU is unsure regarding the

submission of the requested documentation or information, the OU/BU shall request

advise from Legal Department and Sustainability Systems before they are granted.

e) Employees have the right not to incriminate Eskom or themselves.

f) In the case of incidents involving contractor employees, the investigation will require the

contractor’s involvement.

g) In the case where a contractor does not cooperate during any part of the Eskom

investigation, in terms of contractual and legal obligations, Eskom shall take further steps

to ensure that the immediate and root causes of the incident have been identified and to

ensure that workable corrective actions are identified and implemented and that actions

that will prevent the repeat of such an incident are implemented in order for Eskom to fulfil

its legal obligation.

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h) When required, all persons must be available and cooperate during any investigation by

the Department of Employment and Labour or NPA.

3.7 Management of Corrective Actions

3.7.1 Implementation and monitoring of corrective actions of incidents

a) There must be at least one corrective action for each root cause identified during the

investigation.

b) The Investigation Committee must consider the following hierarchy of control when

formulating corrective actions:

i. Engineering control for the purpose of designing/redesigning in order to eliminate

the risk.

ii. Barriers to isolate/insulate between the source and employees or animals.

iii. The provision of personal protective equipment should be the last resort.

c) Planned start and end dates for all corrective actions must be clearly defined and must be:

i. Specific;

ii. Measureable;

iii. Achievable;

iv. Realistic, with clearly allocated responsibilities; and

v. Timeous, with clear deadlines.

d) Corrective actions and restart criteria/conditions that have to be completed before

operations may resume must be clearly identified in the investigation report. Other

corrective actions (for example, longer-term system-related improvements or evaluations)

often have a completion date that extends beyond the start-up date.

e) Identify potential risks that can influence the achievement of the corrective actions, and

document in the investigation report how these risks should be mitigated.

f) All corrective actions must be verified by the person responsible in order to determine

effective implementation. Documentary evidence of the implemented corrective actions

must be available and attached electronically to the incident in SAP EH&S before the

corrective action is closed on SAP EH&S.

g) Where a corrective action that has been implemented is deemed ineffective and, therefore,

unsuccessful, the corrective action(s) must be revised by the Investigation Committee and

implemented. An alternative corrective action measure must be identified to address the

root cause(s).

h) The revised corrective actions must be approved by the chairperson of the Investigation

Committee, and the report must be revised accordingly. The chairperson must provide the

motivation and/or justification for the decision. The previous ineffective corrective actions

must be closed out on SAP EH&S and a new corrective action must be identified and

captured on SAP EH&S.

i) Risk assessment must be done to ensure that any corrective actions that constitute an

improvement does not create an additional risk or increase the existing risk.

j) To ensure the prompt follow-up and close-out of corrective actions from an incident

investigation report, periodic status reports must be provided from SAP EH&S to site

management until all recommendations have been acted on and closed out.

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k) The Statutory Occupational Health and Safety/SHEQ Committee meeting must also track

the corrective actions, target dates and responsible person(s) identified during

investigations and note, in the minutes, the discussion points on the progress made with

the implementation of corrective actions. The minutes must be kept for at least three

years.

l) The OU/BU manager, as the Responsible Manager, is responsible for reviewing/analysing

the recommendations made in the incident investigation report, assigning responsibilities

to the relevant applicable Responsible Managers and providing the necessary resources to

implement the recommendations made, within a reasonable time frame that does not

expose persons to risk for an unnecessarily long period and to prevent recurrence of the

incident.

3.8 Incident Close-Out

a) Close-out is the final step in the incident management process. The action of closing out

an incident signifies that all corrective actions have been effectively implemented and case

studies have been effectively communicated and all relevant documents have been

attached on SAP EH&S.

b) The incident must then be closed out in SAP EH&S as an action.

3.9 Incident Communication

3.9.1 The communication means for occupational health and safety incidents:

a) Initial incident notification reports must be submitted by any individual who is reporting an

incident to the relevant OU/BU Occupational Health and Safety Department. They can be

provided in any format, that is, email, OU/BU flash report, or INO.

b) The SAP EH&S flash report is the formal notification informing all relevant stakeholder/s

(specified in the Action and Responsibility Requirements Table) that an incident has

occurred.

c) Fatality announcement – Sustainability Systems Department will send out an SMS and an

announcement for employee and contractor work-related fatalities. This communication shall

be signed off by the applicable Group Executive.

d) Occupational health and safety preliminary brief – the preliminary brief report must state the

key learning points, which need to be shared in accordance with the Action and

Responsibility Requirements Table in order to create immediate awareness and to prevent

reoccurrence. The Responsible Manager where the incident occurred is responsible for

compiling an incident preliminary brief. Where required, the preliminary brief must be

communicated to the Sustainability Systems Department for further distribution to all

relevant stakeholders.

f) When compiling the preliminary brief, consider the following:

i. The key learning points should be those points that are obvious (not necessarily the

root causes, as they might not be available at the time of communication).

ii. They must only cover a few main points.

iii. Focus on positive points as well.

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iv. Protect individuals by excluding names and places or any other information that could

be sensitive. Where reasonably practicable, use photos that are relevant to the

incident. Be sensitive towards the reader. Do not include any sensitive photos or

information.

v. The OU/BU must ensure that this information is disseminated to all affected and

interested parties who could benefit from the feedback. The OU/BU Responsible

Manager must ensure that the effectiveness of shared key learning points is monitored.

vi. The communication of the preliminary brief should not be delayed by waiting for the

incident investigation outcome/report. Key learning points are, therefore, not findings or

recommendations.

3.9.2 Fatality Presentations to Executive committee

a) Presentations must be made to the applicable executive committee on all employee and

contractor fatalities by the relevant General Manager or delegated senior manager.

b) Any additional and/or amended information provided at the applicable executive committee

must be updated on SAP EH&S and a revised case study must be republished immediately

on the Eskom publication tool, e.g. Hyperwave.

3.9.3 Case studies must be published for the following incidents:

a) For all occupational health and safety incidents rated with a priority rating of moderate, high

and extreme. In the case of near-miss incidents, publish those rated as extreme.

b) Public fatalities and injuries (excluding public crime-related incidents and incidents that

occurred beyond point of supply) publish those with a priority rating of modetate high and

extreme.

c) The case study must be generated and formally communicated within the OU/BU within five

(5) working days after finalising the investigation report (5 days from date of signature).

d) For fatalities, the OU/BU must, within seven working days after the initial presentation of the

incident at the executive committee, compile and forward the case study to Sustainability

Systems, where after it will be communicated Eskom wide. The OU/BU must ensure that all

case studies are published on an Eskom publication site, for example, Hyperwave.

4. Guidance to chairpersons during disciplinary hearings related to occupational health

and safety incident management

In addition to the above outlined procedural requirements, non-compliance to any of the

following will be treated as violation of the procedure:

a) If misleading information is deliberately supplied or information is deliberately withheld.

b) If evidence is wilfully withheld, removed, disturbed, tampered with or distributed without the

relevant permission.

c) If a witness or any person involved in the incident investigation process is victimised or

intimidated.

d) If notification of the incident is not given within the specified time frames.

e) If prioritisation of the incident is deliberately or wilfully manipulated to indicate a lower

priority.

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f) If any incident is not fully investigated within the time frames specified.

g) If incidents are deliberately classified wrongfully.

h) If any incident is not recorded.

i) If corrective actions are not implemented within the time frames agreed and captured in

Sap eh&s.

j) If the effectiveness of corrective actions is not assessed within the required time frames.

Note 1: The collection of evidence for the purpose of the disciplinary process must be conducted

separately from the occupational health and safety incident investigation process.

Note 2: The disciplinary process must collect its own evidence.

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5. Acceptance

This document has been seen and accepted by:

 OHS Steering Committee.

 Risk and Sustainability Management Committee.

6. Revisions

Date Rev. Compiler Remarks

 Procedure reviewed due to

March 2021 9 M Zondi

request from business.

June 2018 8 M Zondi  Inclusion of the Full Time Health

and Safety Representative in OHS

Investigation as committee

members.

October 2017 7 M Zondi  Align to current business

requirements, e.g. Management of

Occupational Diseases, review

classification of incidents.

 Exclusion of environmental

requirements from the document.

November 2015 6 SN Middel Clarification required as requested by

the Legal Department with regard to

the investigation process into cases of

serious incidents and fatalities in so

far as alignment with the employer

investigation and the corporate

investigation process. To clarify the

corporate investigation process for

incidents where no injuries occurred

or in the case of third party

investigations with serious

consequences for the business.

April 2015 5 SN Middel OHS Steering Committee raised a

concern regarding the practicality of

managing incidents at the operational

level as some of the processes are

complex. This initiated a procedure

review.

7. Development Team

The following people were involved in the development of this document:

 As per the list below.

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8. Acknowledgements

Group/division name group/division name

Human Resources Duke Lebethe

Group Capital Division Ndiaphe Maphanga Division

Group Capital Division Sheryl Isaacs Eskom Rotek Industries Thanduxolo Zulu

Group Capital Division Frans Durand Eskom Rotek Industries Eunice Hamilton

Group Capital Division Althea Stuart Eskom Rotek Industries James Lubisi

Group Capital Division Albert Mogapi Eskom Rotek Industries Joyce Leshiba

Group Capital Division Loraine Smit Assurance and

Forensics Lesley Motshelanoka

Generation Division Marc Lebea Finance Division Theresa Nuthall

Generation Division Bob Phahle Finance Division Sekete Pule

Generation Division Fundisa Dangazele Risk and Sustainability Brenda Njotini

Generation Division Nompilo Dlamini Risk and Sustainability Mara De Kock

Generation Division Tendani Mukhuba Risk and Sustainability Sivendri Govender

Generation Division Happy Sithole Risk and Sustainability Mpapadi Monyela

Generation Division Nkosinathi Makhanya Risk and Sustainability Ntokozo Ngubane

Generation Division Jcp Coetzee Risk and Sustainability Mike Townsend

Transmission Division Refilwe Maswanganyi Risk and Sustainability Miranda Moahlodi

Transmission Division Revive Mkansi Risk and Sustainability Sibongile Masipa

Transmission Division Petrus Motsumi Risk and Sustainability Refilwe Sebothoma

Transmission Division Sifiso Ndlovu Risk and Sustainability Amy Seherie

Transmission Division Pieter Human Risk and Sustainability Sivuyisiwe Mqanto

Distribution Division Paulene Pirthi Executive Support Wandile Katoo

Distribution Division Donald Kekana

Distribution Division Laetitia Smith

Distribution Division Lenny Babulall

Distribution Division Bertie De Jager

Distribution Division Nicholas Sibiya

Distribution Division Silindokuhle Sithebe

Group Commercial Mikateko Chauke

Group Commercial Meisie Sindane

Group IT Pumeza Mabunda

Human Resources Jan Olckers

Division

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appointment of contractors or suppliers for the

commencement of work

Construction of Occupational Occupational R1031 R1031 1996& Construction 1996& Construction Act Occupational 85 Act Occupational 85 prescribe Regulation Occupational Regulation Occupational Regulation Regulations Regulations National National Induced Regulation Loss Where Driven Health Act, Health Act, Health Act, Health Act, Health Act, Health Act, 85 Eskom 8

Eskom and its subsidiaries will conduct business with respect and duty of care for people to ensure

that no operating condition or urgency of service endangers the life of anyone or causes injury, illhealth or damage to the environment. Eskom is committed to preventing all work-related injuries and

ill-health. In fulfilling this commitment to protect people, the environment and property, management

will provide and maintain a safe and healthy work environment, in accordance with industry

standards and compliance with legislative requirements.

At-risk behaviour leads to incidents. Life-saving Rules are safety rules created to enforce zero

tolerance for serious at-risk behaviours. These rules have been determined in terms of the

consequences of the behaviours they describe, that is, a particular set of behaviours or actions with

a high probability of causing disabilities or fatalities when performed.

The Eskom Life-Saving Rules complement our existing health and safety best practices and are

safety rules to be followed at all locations.

The Life-Saving Rules apply to all Eskom employees, agents, consultants, and contractors. Visitors

to Eskom should also respect and adhere to these rules as applicable and could be instructed to

leave the Eskom premises with immediate effect should they refuse to do so.

2. Supporting Clauses

2.1 Scope

This standard shall apply at all Eskom sites to promote a safe working environment for all Eskom

employees, agents, consultants, and contractors. Visitors to Eskom should also respect and adhere

to these rules, as applicable.

2.1.1 Purpose

This standard clarifies the six most prominent causes of serious injuries, and fatalities within Eskom,

and Eskom’s intention to enforce “ZERO TOLERANCE” concerning non-adherence to these rules,

due to the potential consequences of serious injury or fatality at the workplace.

2.1.2 Applicability

This standard shall apply throughout Eskom Holdings SOC Limited, its divisions, subsidiaries, and

entities wherein Eskom has a controlling interest and/or Eskom contractors unless specifically

exempted by Risk and Sustainability, where the business transacted may be completely different to

the core business of Eskom.

2.1.3 Effective Date

This document will be effective from the date of authorisation.

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2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

Note: The documents listed below are not an exhaustive list of Eskom policies, procedures,

standards, work instructions, safe work procedures and method statements that are utilised when

performing work.

2.2.1 Normative

[1] Occupational Health and Safety Act .

[2] ISO 9001 Quality Management Systems.

[3] ISO 45001 Occupational Health and Safety Management Systems – Requirements.

[4] 32-37 Substance Abuse Procedure.

[5] 32-95 Environmental, Occupational Health and Safety Incident Management Procedure.

[6] 32-136 Contractor Health and Safety Requirements.

[7] 32-345 Eskom Vehicle Safety Specification.

[8] 32-407 Behavioural Safety Observations.

[9] 32-418 Working at Heights Standard.

[10] 32-477 Safety, Health and Environment Training and Development Procedure.

[11] 32-520 Occupational Health and Safety Risk Assessment Procedure.

[12] 32-524 Developing a SHE Specification.

[13] 240-150642762 Plant Safety Regulations.

[14] 32-726 SHE requirements for Eskom Commercial Process.

[15] 32-727 Safety, Health, Environment and Quality Policy.

[16] 240-114967625 Operating Regulations for High Voltage Systems.

[17] 240-61523882 LV Operating Regulations

[18] 32-1112 Disciplinary Code.

[19] 32-1113 Disciplinary Procedure.

[20] 240-44175132 Eskom Personal Protective Equipment Specification.

[21] 240-62946386 Vehicle and Driver Safety Management Procedure.

[22] 240-43848327 Right to Refuse Employees’ Right of Refusal to Work in an Unsafe Situation

Procedure.

[23] 240-84733329 Medical Surveillance Procedure.

[24] 240-100979499 Personal Protective Equipment for Working at Heights Specification.

[25] 240-78692652 Standard for use and maintenance of Earthing Gear

[26] 240-69125290 Standard for the use of Equipotential Earth Footplate or MAT

[27] 240-146738795 Distribution High-voltage live working

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[28] 240-60725816 Transmission High-voltage live working

2.2.2 Informative

[29] National Road Traffic Act .

[30] 240-58554227 Health and Safety Agreement

2.3 Definitions

2.3.1 Contractor: (Also referred to as mandatory as per section 1 of the OHS Act): Any employer

formally contracted (directly or indirectly) by Eskom and who performs work and supplies a

service, product, equipment or material to advance Eskom’s business or other interests is

classified as a contractor. This includes Eskom non-executive board members, personal

contractors (that is, consultants) and third-party contractors (that is, vendors, suppliers,

agents, joint ventures, principal contractors and subcontractors).

2.3.2 Equipotential zone: means a safe work area created to ensure that any two or more conducting

parts that can be touched by a person simultaneously are bonded together by approved earthing leads

to ensure a zone of equal potential between different parts of the working area.

2.3.3 Life-Saving Rule: Rules that, if not adhered to, have the potential to cause serious harm to

people. The consequences of a person knowingly and wilfully violating this rule will result in

a disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

2.3.4 Visitors: Any person (including a minor) who visits an Eskom site/office during working hours

to attend a meeting or for any reason whatsoever.

2.3.5 Work at height: This means any work performed above a stable work surface or where a

person puts himself/herself in a position where he/she exposes himself/herself to a fall from

or into. Work at height is, as a result, work in any place (except a staircase in a permanent

workplace), including a place at, above or below ground level, where a person could be

injured if he/she fell from that place. Access and egress that present a risk of fall can also be

classified as work at height.

2.3.6 Zero Tolerance: The standard that provides for the imposition of severe consequences for a

prescribed offence or behaviour without making exceptions for extenuating circumstances.

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2.4 Abbreviations

Abbreviation Explanation

ISO International Standard Organisation

OHS Occupational Health and Safety

ORHVS Operational Regulations for High Voltage Systems

PPE Personal Protective Equipment

PSR Plant Safety Regulations

PTW Permit to Work

SHEQ Safety, Health, Environment, and Quality

SOC State-Owned Company

2.5 Roles and responsibilities

2.5.1 Risk and Sustainability OHS Department

The Risk and Sustainability OHS Department shall:

a) Compile and review the Life-Saving Rules for Occupational Health and Safety;

b) Develop awareness material;

c) Ensure that the rules are communicated throughout the business;

d) Ensure compliance is monitored; and

e) Ensure that violations that are related to safety incidents are communicated to the

organisation.

2.5.2 All Groups/Divisions

The management at Group/Divisional/Subsidiaries level shall be responsible for:

a) Implementing the Eskom Life-Saving Rules in their Groups/Divisions/Subsidiaries/

Clusters/Business Units.

b) Communicating to all their employees, contractors, contractor employees and visitors the

importance of compliance with the Eskom Life-Saving Rules and the consequences of non-

compliance therewith. This includes communicating Life-Saving Rules to all new employees

and new contractors.

c) Ensuring that the awareness material is made available, distributed and displayed at all

workplaces.

d) Ensuring all employees sign confirmation that the rules have been discussed with them, that

they understand the rules and the consequences of violating these rules and retain copies

thereof.

e) Investigating any violation of a Life-Saving Rule and initiate the disciplinary process within

five (5) working days.

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f) Ensuring consistency in the application of appropriate sanctions on employees, contractors

and contractor employees.

2.5.3 All employees (Eskom and contractors)

a) Always observe and adhere to the Life-Saving Rules.

b) Ensure that you have the relevant training, competence and/or authorisation before

undertaking any task.

c) Avoid taking shortcuts when executing tasks. Always do the right thing even when no one is

watching.

d) Only perform work that you are authorised to do.

e) Where the situation exists that there is a likelihood of a contravention of a Life-Saving Rule,

you shall exercise the right to refuse to perform such work.

2.6 Process for monitoring

Groups/Divisions shall be responsible for ensuring compliance with the standard through their annual

audit and inspection plans.

2.7 Related/Supporting documents

[1] 240-62196227 - Life-Saving Rules – revision 6 (superseded).

[2] 240–63942960 - Life-Saving Rule Acknowledgement Form Document Content.

3. Document content

Life-Saving Rules are safety rules that, if not adhered to, have the potential to cause serious harm

to people. The consequences of a person knowingly and wilfully violating these rules will result in a

disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

The objective of this Standard is to clarify Eskom’s intention to enforce “ZERO TOLERANCE” with

respect to behaviour resulting in serious risk to an individual at the workplace.

It must be noted that the content of this standard does not detract from the requirements for safe

behaviour for all other work-related activities or other health and safety requirements, but rather

emphasises the importance thereof.

3.1 Eskom Life-Saving Rules

3.1.1 Rule 1: open, isolate, test, earth and create an equipotential zone

Before touch

To ensure a safe electrical work environment, no person may work/operate on, around or near any

electrical network, line or apparatus, electrically connected to the power system and/or electrically

charged and/or not electrically charged unless:

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a) He/she is trained and authorised as competent for the task to be done;

b) There is a valid permit to work where required and they are being supervised by a competent

person;

c) A pre-task risk assessment to identify all risks and hazards has been conducted before any

work commences;

d) He/she follows the requirements on OPEN, ISOLATE, TEST, EARTH, AND CREATE AN

EQUIPOTENTIAL ZONE BEFORE TOUCH, based on applicable/related standards,

procedures and outcome of risk assessment fit for the type of work or task to be performed;

e) The work area shall be within the equipotential zone, with the working earth visible at all

times.

f) The authorised person has physically shown all team members that the apparatus is safe to

work on;

g) He/she makes the specific electrical environment safe before performing the work; and

h) All the appropriate PPE (including face shield and insulated gloves for 1low voltage work) are

worn.

Note: The equipotential zone is only applicable for work being done on medium and high voltage

apparatus.

3.1.2 Rule 2: hook up at height

Working at height is a significant part of work in Eskom Holdings and is regarded as a high-risk

activity, as a result, all precautions must be taken to prevent incidents while working at height.

Wherever reasonably practicable, preference must be given to the performance of work at ground

level as opposed to work in an elevated position. Where work in an elevated position is necessary,

the requirements in this document and all other Eskom requirements pertaining to working from

height shall apply.

No person may work at height where there is a risk of falling unless:

a) A Fall Protection Plan has been developed by a trained fall protection plan developer and

communicated to all employees working at height based on the scope of work/task;

b) He/she is medically fit to work at height;

c) He/she is trained in accordance with Eskom’s requirements for working at height

d) A pre-task-specific work at height risk assessment to identify all risks and hazards has been

conducted and communicated to all participants before commencing any work of this nature;

e) He/she appropriately conducts work as determined by the risk assessment;

f) He/she is appropriately secured during ascending and descending where applicable; and

g) He/she is using an Eskom-approved fall arrest system where applicable.

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3.1.3 Rule 3: buckle up

Where required, the proper wearing of seat belts for any driver, operator and passenger is mandatory

in all vehicles/equipment when driving and/or travelling for Eskom business purposes. The driver is

obligated to ensure that he/she as well as all passengers are properly seated and wearing their

seatbelts at all times while being transported in the vehicle, as per Eskom specifications.

Note: This rule is applicable on any road or parking lot, irrespective of the speed, and when the

vehicle moves in a forward or backward direction.

3.1.4 Rule 4: be sober

No person who is under the influence or who appears to be under the influence of intoxicating liquor

or drugs will be permitted to enter or remain on an Eskom site conduct Eskom business or

drive/operate a vehicle/equipment for Eskom business purposes.

This includes any level of alcohol or the presence of any drugs, controlled substances, and/or illegal

substances in the body that impairs or could impair mental and physical functioning, irrespective of

when the substance was used.

3.1.5 Rule 5: ensure that you have a permit to work

No person shall work without the required Permit to Work (PTW), which is governed by but not limited

to:

a) Plant Safety Regulations; or

b) Operating Regulations for High Voltage Systems (ORHVS) (handover or permit); or

c) Low Voltage Operating Regulations; or

d) Any other activity where a permit is required, for example, driver and statutory permits.

No apparatus is to be returned to service without the cancellation of all permits on that plant in

accordance with procedure, unless permission is granted for a particular plant to be returned to

service with permits still open, like in the case of redundant systems.

NOTE: In the case of live work, a “Live Work Declaration Form” is to be completed by the authorised

person, who is the person responsible for the safe execution of work according to relevant standards

and procedures.

3.1.6 Rule 6: ensure safe live working

To ensure safe live work, each live worker shall:

a) Ensure all live work basic principles are adhered to, as outlined (for the method being used)

in the High Voltage Live Working Standard for the respective division.

b) Observe and maintain the minimum approach distance (MAD).

c) Only perform live work (never mix live and dead work on the same site at the same time –

Refer to ORHVS Section 7 and 5 handouts respectively).

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d) Perform tasks they are authorised for and only undertake tasks that are documented in the

respective Task Manual (TM). Only work on one potential (voltage) at a time.

3.2 Consequences of Violating a Life-Saving Rule

In terms of general health and safety in Eskom, if any of the Life-Saving Rules are violated, it will be

treated as serious misconduct, and result in a disciplinary process in accordance with the Eskom

Disciplinary Code and Procedure.

It must be highlighted that Eskom takes a ZERO TOLERANCE stance to violation of these rules.

Depending on the circumstances, Eskom reserves the right, where a contractor manager/supervisor

allows the violation of a Life-Saving Rule, to suspend the contractor’s activities while determining an

appropriate sanction.

Where a contractor employee allegedly violates a Life-Saving Rule, the contractor shall immediately

remove the employee from the site and initiate the disciplinary process. The contractor shall

investigate any violation of a Life-Saving Rule and initiate the disciplinary process within five (5)

working days of the violation. The contractor shall furnish Eskom with a copy of the sanction after

the disciplinary process.

4. Acceptance

This document has been seen and accepted by:

Name Designation

Kerseri Pather General Manager – Risk & Sustainability

Miranda Moahlodi Senior Manager – Risk & Sustainability – OHS

Risk and Sustainability Members of the Risk and Sustainability Management Committee

Management Committee

Centralised Consultative Forum Members of the Centralised Consultative Forum

HR Policies and Procedures Members of the Human Resources Policies and Procedures

Committee Committee

OHS Steering Committee Members of the OHS Steering Committee

5. Revisions

Date Rev. Compiler Remarks

February 2025 7 K Modiole Document due for review and

alignment to the organisational

changes

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Date Rev. Compiler Remarks

January 2017 6 A Stramrood Substituted the words “Disciplinary

hearing” with Disciplinary process.

Updated the Purpose and

Applicability to specify that this

Standard applies to contractors.

Updated Normative and Informative

References. Updated Definition

section by removing agent and

consultant as these have been

incorporated into the definition of

contractor. Updated the definition of

Work at height and Zero Tolerance.

Reviewed and updated the Roles

and Responsibilities section and

Process for monitoring. Added

permit requirement to Rule 1,

updated Rule 2 - Removed the

words “psychologically fit to work”

as this is no longer a requirement in

terms of the Construction

Regulations, 2014 and updated

Rule 3 – Removed the words “(for

example transporting people on the

back of trucks in a cabin)” Updated

Consequences of violating a Life-

Saving Rule with regard to

contractors.

October 2015 5 A Stramrood The revision date needed to be

extended. The content is still valid

and the same.

May 2012 4 S Govender Amended Section 3.6

Consequences of Violating a Life-

Saving Rule to align with EXCO

decision.

March 2013 3 S Govender Changed Cardinal Rules to Life-

Saving Rules and amended content

to ensure a better understanding of

the intent and requirements.

September 2010 2 K Terblanche The content of Rev 1 was

incorporated into the new policy

template. The content was revised

and updated.

December 2008 1 K Terblanche Annexure 1: Acknowledgement of

Eskom Life-saving Rules of this

document was removed. The

references made to Annexure 1 in

paragraphs 3.5.2 and 3.8 were also

removed.

August 2008 0 K Terblanche The document with reference

numbers 32-421 was developed

and approved.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

6. Review Team

The following people were involved in the review of this document:

• Kgosi Modiole
• Sivi Govender
• Peter May
• Mike Townsend
• Sheryl Issacs
• Marc Lebea
• Mathula Thulare
• Jayson Naicker
• Nalini Ramnarian
• Bertie de Jager
• Loraine Smit
• Sifiso Ndlovu
• Silindokuhle Sithebe
• David Fankomo
• Petrus Motsumi
• Mike Voudouris (Distribution Live Work SME)
• Eric Marshall (NTCSA Live Work SME)
• Distribution Live Work Care Group
• Distribution Live Work Managers Forum
• Raj Rajkumar – Transmission BIPM
• Andre van Heerden - Distribution Training
• Francois Du Toit – Officer Technical Support

7. Acknowledgements

• None

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third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

1. The purpose of this memorandum is to reaffirm and clarify the roles, responsibilities, and

consequence management processes related to Personal Protective Equipment (PPE)

compliance for all contractor employees and Eskom Peaking employees. This directive

aims to ensure consistent application of the Eskom PPE Standard (240‐44175132),

promote safety, and prevent operational disruptions resulting from non‐compliance.

2. Persistent PPE non-compliance by Eskom and contractor employees remains a concern in

the stations, regularly identified during BSO activities, housekeeping, and routine plant

walkdowns. These issues also consistently feature in monthly outage management reports.

Business Units are therefore required to issue clear PPE compliance instructions,

reinforcing standards and outlining consequence-management measures.

Peaking Business Unit Durbanville Office

Tel +27 21 941 5800

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Implementation of roles, responsibility, and consequence management

For PPE non-compliance

3. Roles and responsibilities

3.1 Contract Custodians

Ensure that the PPE Standard is included in all Pricing Schedules/Bills of Quantities (BoQ) and

enforce compliance.

Identify minimum PPE requirements for contractor employees based on contract duration.

Ensure non‐compliance clauses are included in all new contracts to prevent contractors from

charging standing time resulting from work/activity stoppage.

Ensure contractors apply consequence management for non‐compliant employees.

Ensure full compliance with the Eskom PPE Standard.

3.2 Contractor Companies

Issue PPE based on risk assessments.

Ensure PPE procured complies with Eskom PPE Standard (240‐44175132).

Regularly inspect employee PPE for suitability and compliance.

Provide training on PPE usage and maintenance.

Apply consequence management for employees not complying with PPE requirements.

Sign off on PPE verification.

Ensure PPE is issued free of charge as per General Safety Regulations

3.3 Safety Department

Ensure PPE costs are included in tender Pricing Schedules/BoQs.

Create awareness on PPE compliance and Eskom procedure requirements through SHE

induction.

Conduct contractor audits and inspections to monitor PPE compliance.

Consequence management

4. Contractor Employees

4.1 Employees not complying with PPE requirements must stop work immediately and leave

the site. Supervisors, Site Managers, and Contract Custodians must be informed.

An enquiry must determine whether PPE was issued. If PPE was issued, the employee must

be suspended, and consequence management implemented.

If the company failed to issue PPE, work must stop until PPE is issued, proof submitted, and an

NCR issued.

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Implementation of roles, responsibility, and consequence management

For PPE non-compliance

5. Eskom Employees

5.1 Employees not complying with PPE requirements must stop working until an inquiry

determines facts.

Should it be determined that the employee failed to use issued PPE willfully, the manager

responsible must initiate consequence management and submit the outcomes to the Safety

Department.

Conclusion

6. Compliance with PPE requirements is mandatory and essential for maintaining safety

across all operational areas. All stakeholders are required to uphold these responsibilities.

Failure to comply will result in strict consequence management actions in line with Eskom

standards and contractual obligations.

Compiled by:

Nene Mkhize

Safety manager

04 February 2026

Recommended/Not recommended

Nathi Ndlovu

Risk and assurance manager

04 February 2026

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Implementation of roles, responsibility, and consequence management

For PPE non-compliance

__________Approved/Not approved

Avi Singh

General manager peaking ou

Date: 2026-02-04

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Eskom’s responsibility and commitment is to ensure a safe working environment is in line with

its Safety, Health, Environmental, and Quality (SHEQ) Policy and applicable legislative

obligations. This OHS requirement is Eskom Generation's minimum requirements which are

required to be met for the duration of the contract period by contractors/suppliers and, where

required, the delivery organisation. The contractor is expected to develop an OHS plan that

meets these requirements as well as all the relevant applicable legislation that they conform

to. Eskom in no way assumes the contractor’s legal responsibilities. The contractor is and

remains accountable for the quality and execution of their health and safety programme for

their employees and appointed contractor employees. This OHS requirements reflects

minimum requirements and should not be construed as all-encompassing.

Note 1: All the requirements listed hereunder are in relation to the contract and do not

supersede or replace any organizational OHS requirements.

Where requirements listed are already in place, then the organizational requirements must be

taken cognisance of and listed in the respective OHS plans. If there are any additional Eskom

and/or legislative requirements listed in the OHS requirements, then these must be addressed.

2. Supporting clauses

2.1 Scope

This OHS requirement lists the legislative and Eskom requirements and, where applicable,

any requirements pertaining to local authorities, municipal by-laws, or environmental

legislation that must be met by the contractor.

2.1.1 Purpose

This document will provide a standardised approach to the compilation of OHS requirement

throughout Eskom Generation business for contracts, standards, and NEC 3.

2.1.2 Applicability

This OHS requirement is applicable to any contracting organisation that intends to respond to

Eskom Generation's tender/enquiry with the intention of entering a contract.

2.2 Normative/informative references

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

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2.2.1 Normative

[1] Basic Conditions of Employment Act No .

[2] Occupational Health and Safety Act and Regulations No .

[3] OHS Act “Regulations on Hazardous Work by Children in South Africa”

[4] National Environmental Management Act .

[5] National Road Traffic Act .

[6] 32-37 Eskom Substance Abuse Procedure.

[7] 32-136 Contractor Health and Safety Requirements

[8] 240-62196227 Life- saving Rules

[9] 32-95 Environmental, Occupational Health and Safety Incident Management Procedure

[10] 32-727 SHEQ Policy

[11] 32- 418 Working at Heights Procedure

[12] 240-62946386 Vehicle and Driver Safety Management Procedure

[13] 32-520 Risk Assessment procedure

[14] 240-150642762- Generation Plant Safety Regulation

[15] ISO 45001:2018 Occupational Health and Safety Management System

[16] National Disaster Management Act

[17] Eskom Personal Protective Equipment 240-44175132

[18] 240-43848327 Employees’ right to refuse work in unsafe situation procedure

2.2.2 Informative

[1] Tobacco Products Control Act (Updated 2011.05.19)

[2] SANS 1186 Symbolic Safety Signs

[3] Constitution of the Republic of South Africa No

[4] DmN 34-110 Operating A Vehicle Mounted Crane

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2.3 Definition Explanation

Appointed contractor Means a contractor appointed by the main contractor

Baseline risk (32-520) baseline operational risks refer to the health and safety risks

assessment associated with all standard processes and routine activities in the business

Business unit (BU) (32-296) means any defined unit within the Eskom environment, operating

as a business under a particular cost-centre number. In the context of this

document and in terms of health and safety, any reference to a BU includes

a defined unit within any Eskom division and its subsidiaries

Client (OHS Act) Eskom representative (Internal – Asset Owner), also referred to

as the contract administrator/custodian or agent or project manager (as

defined in the contract). He/she is the person responsible for ensuring that

the works or services are executed in terms of the contract, as well as

adherence to legislation pertaining to the contract.

Competent person (OHS Act) means any person having the knowledge, training, experience,

and qualifications, specific to the work or task being performed, provided

that, where appropriate, qualifications and training are registered in terms

of the South African Qualifications Authority Act, 1995 (Act No. )

Contract’s Manager/End The person defined in a contract as the Eskom representative, for

User example, the project manager/contract custodian, that is, the person

responsible for managing the contract and ensuring that the works or

services are executed in terms of the contract.

Consultant means a person providing professional advice

Controlled disclosure controlled disclosure to external parties (either enforced by law or

discretionary)

Duty of care to the (32-136) anybody who causes or has caused or may cause significant

environment pollution or degradation of the environment must take reasonable measures

to prevent such pollution or degradation from occurring, continuing, or

recurring. If such harm to the environment is authorised by law or cannot

reasonably be avoided or stopped, such person must minimise and rectify

such pollution or degradation of the environment

Employee (OHS Act) means, subject to the provisions of subsection (2), any person

who is employed by or works for an employer and who receives or is entitled

to receive any remuneration or who works under the direction or supervision

of an employer or any other person

Employer (OHS Act) means, subject to the provisions of subsection (2), any person

who employs or provides work for any person and remunerates that person

or expressly or tacitly undertakes to remunerate him/her, but excludes a

TES (ex labour broker) as defined in section 1(1) of the Labour Relations

Act 1956 (Act No. )

Eskom requirements Eskom requirements flowing from directives, policies, standards,

procedures, specifications, work instructions, guidelines, or manuals

Occupational Health and (OHS Act) means a file or other record in permanent form, containing the

safety file information required in relation to the contract.

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2.3 Definition Explanation

Occupational Health and (OHS Act) means a document plan that addresses hazards identified and

safety plan includes safe work procedures to mitigate, reduce, or control hazards

identified

Occupational Health and means comprehensive health and safety requirements for a contract,

safety requirements project, site, and scope of work. This requirement is intended to ensure the

health and safety of persons, both workers and the public, and the duty of

care to the environment. The health and safety requirements must be

specific to each contract, project, site, and scope of work

Life-saving Rules (240-62196227) a rule that, if not adhered to, has the potential to cause

serious harm to people

Medical Certificate of (OHS Act) means a certificate valid for one year, issued by an occupational

fitness health practitioner, issued in terms of the regulations, whom shall be

registered with the Health Professions Council of South Africa

Organisation may be defined as a group of individuals (large of small) that is cooperating

under the direction of executive leadership in accomplishment of certain

common objects

Main contractor (In the text of this document) Means an employer, as defined in section 1 of

the OHS Act, who intends to tender for or has signed a contract with Eskom

for services rendered.

Provincial director (OHS Act) means the provincial director as defined in Regulation 1 of the

General Administrative Regulations under the Act

Risk assessment (OHS Act) means a programme to determine any risk associated with any

hazard in order to identify the steps needed to be taken to remove, reduce,

or control such hazard.

Service provider any private person or legal entity that provides any service(s) to Eskom for

compensation

Subsidiary (32-94) an enterprise controlled by another (called the parent) through the

ownership of greater than 50% of its voting stock

Supplier (32-1034) means a natural or legal person who renders a service and may

include the following current or potential supplier vendor, contractor,

consultant

Task (34-227) a segment of work that requires a set of specific and distinct

actions for its completion

Toolbox talks (34-227) where the team leader, after conducting pre-task planning, shares

all the tasks at hand and discusses task allocation, the identified risks, and

the control measures with all his/her team members on site before

commencing a specific task and documenting the agreed strategy. (This

shall be done to ensure common understanding of the tasks, risks, and

control measures required.)

The Act (OHS Act) means the Occupational Health and Safety Act No. ,

as amended, and the Regulations thereto

Visitor any person visiting a workplace with the knowledge of, or under the

supervision of, an employer.

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2.3 Abbreviations

Abbreviation Description

BU Business Unit

CE Chief Executive

COID Act Compensation for Occupational Injuries and Diseases Act

DEL Department of Employment and Labour (Inspection and Enforcement services

– Provincial office)

ERfW Environmental Regulations for Workplaces

GAR General Administrative Regulations

GSR General Safety Regulations

LDV Light Delivery Vehicle

SDS Safety Data Sheets

OHS Act Occupational Health and Safety Act and Regulations,

O&M Operating and Maintenance

LoG (COID) Letter of Good Standing

SABS South African Bureau Standard

SANS South African National Standard

2.4 Related/supporting documents

Section 37(2) of the OHS Act requires Eskom to sign an agreement and include it in the OHS

file for evaluation prior to the start of work. OHS department will issue the 37(2) agreement to

the project manager/end user who will facilitate the signing of the document by Eskom and

contractor representatives.

3. Document content

3.1 Scope of work

Supply and Delivery of Safety & Station Signages As and When Required For A Period Of 5

Years.

A copy of the scope of work must be retained by the contractor.

Note: The contractor who will be awarded this contract will be known as the “Main

contractor” and any contractor appointed by the main contractor will be known as the

“Appointed contractor"

.

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3.2 Legal compliance

3.2.1 Section 37(2) (Legal) Agreement

A section 37(2) agreement must be signed between Eskom and the main contractor at the

time of submitting the safety file. The main contractor must ensure that a section 37(2)

agreement is compiled between the main contractor and all their appointed contractors for the

contract. The original copy of the section 37(2) agreement must be retained by the contractor,

and a copy must be retained by the responsible project manager/end user. A copy of all the

agreements must form part of the respective contractor’s OHS file.

3.2.2 Child Labour

The constitution of the Republic of South Africa, in the "Bill of Rights", is clear on the rights of

children, especially when it comes to:

1. being protected from exploitative labour practices.

2. not be required or permitted to perform work or provide services that

3. are inappropriate for a person of that child’s age; or

4. This places at risk the child’s well-being, education, physical or mental health, or

spiritual, moral, or social development and the Basic Conditions of Employment Act,

Chapter six, Section 43, "Prohibition of employment of children."

Before resorting to the use of child labour, due consideration must be given to the child's

constitutional rights. Where work is being performed which is not prohibited in terms of the

constitution, then such work must be conducted in terms of the OHS Act "Regulations on

Hazardous Work by Children in South Africa" with emphasis on paragraph 2: Purpose and

Interpretation. Eskom does not condone the use of child labour and, therefore, all effort must

be exercised, and child labour should not be used.

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3.2.3 OHS Act

The main contractor and appointed contractors shall have an up-to-date copy of the OHS Act

and regulations which will be available to all employees.

3.2.4 Coid

The main contractor and all his/her appointed contractors shall be registered with an

appropriate employment compensation commissioner and have available a valid letter of good

standing (LoG) from such commissioner. The obligation lies with the contractors to ensure that

the LoG remain valid throughout the contract period. A copy of the LoG must be filed in the

contractor OHS files.

All contractors shall, before commencement of the charter ensure that all their employees are

familiar with the relevant Eskom SHE documentation that is applicable to charter services.

3.2.5 Legislative Compliance

All contractors will comply with all the legislation pertaining to this contract being:

The main contractor and all appointed contractors will comply with all the legislation pertaining

to this project being:

• The Constitution of the Republic of South Africa (particularly Section 24 of the

Bill of Rights).

• Occupational Health and Safety Act 1993 (Act ) and its Regulations.
• National Environmental Management Act 1998 (Act ).
• Environment Conservation Act 1989 (Act ).
• National Water Act 1998 (Act ).
• Civil and Building Work Act.
• National Road Traffic Act .
• Compensation for Occupational Injures and Diseases Act.
• SANS Standards –Contractor shall use the relative standards applicable to the

project.

• Unit Standards for working at heights training - 229998 and 229995

3.3 ESKOM requirements

All contractors shall, before commencement of the project ensure that all their employees are

familiar with the relevant Eskom OHS documentation that is applicable to contract services.

3.3.1 Appointment of the Main Contractor

The Main contractor will be appointed by Eskom on the awarding of the contract and will be

responsible and accountable for all legislative and Eskom requirements for the duration of the

contract.

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3.3.2 Appointment - contractors

The Main contractor may appoint contractors to assist in the contract. All appointments shall

be done in writing and will form part of the SHE plan that is required to be submitted to Eskom.

Adequate training and instruction must be given to the appointees and the Main contractor

must ensure that all the appointed contractors understand their roles and responsibilities.

Note: Copies of contractor appointments must be kept in the respective OHS file.

3.3.3 SHEQ Policy

A SHEQ policy is a statement of intent and a commitment by the organization’s CE and senior

management in relation to the relevant OHS roles and responsibilities, the achievement of

their strategic objectives, and values of integrity, customer satisfaction, excellence, and

innovation. The main contractor and all appointed contractors, if not already in place, will be

required to compile an organisational SHEQ policy in line with their OHS responsibilities. The

policy must be signed by the organisation’s CE or the appointed assistant to the CE, OHS Act

Section 16(2). The policy must be displayed in a prominent place within the workplace. A copy

of the policy must be filed in the contractor's OHS files and attached as an annexure to the

OHS Plan.

3.3.4 Eskom Life-saving Rules

1. Eskom places a high value on health and safety and urges every organization that

undertakes work for Eskom to do the same.

2. Eskom has developed six life-saving guidelines that will apply to all Eskom employees,

agents, consultants, and contractors. Any Eskom employee or employee of a Main

Contractor or appointed contractor who fails to follow these rules would be deemed a

serious violation. These rules are in place to protect any employee, labour broker, or

contractor working from significant injury or death.

3. If any contractual work (including delivery of any product) is to be undertaken on Eskom

premises, the rules shall be obeyed by any contractor and their employees.

The rules are:

Rule description of rule

Open, isolate, test, earth, and create an equipotential zone

Before touch

Rule 1

Any person who performs work on an electrical installation shall ensure that it is

isolated, tested and earthed before starting any work.

Rule 2 HOOK UP AT HEIGHTS

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Working at height is defined as any work performed above a stable work surface or

where a person puts himself/herself in a position where he/she exposes himself/herself

to a fall from or into.

Buckle up

Rule 3 No person may drive any vehicle on Eskom business and/or on Eskom premises:

Unless the driver and all passengers are wearing seat belts.

Be sober

Rule 4 No person is allowed to be under the influence of intoxicating liquor or drugs while on

duty

Permit to work

Rule 5 Where an authorisation limitation exists, no person shall work without the required

permit to work.

Ensure safe live working

Rule 6 Ensure all live work basic principles are adhered to, as outlined (for the method being

used) in the High Voltage Live Working Standard for the respective division

Eskom will take a zero-tolerance approach to these rules.

Noncompliance to Life-saving rules is regarded serious misconduct and will result in

serious disciplinary action, which may include dismissal.

This is to ensure that everyone who works on or visits an Eskom facility returns home

to their families safely.

3.3.5 Substance abuse

1. Alcohol and substance abuse are serious threats to any business, especially when it

comes to workplace accidents and car driving. As a result, Eskom has the right to take

reasonable procedures to identify and prohibit drunk people from entering the

company.

2. General Safety Regulation 2A specifies the legal position on intoxication.

3. The allowable alcohol and drug level is 0%.

4. All contractors must follow Eskom's procedure 32-37 ("Substance Abuse Procedure"),

taking into account that this is an Eskom Life-saving Rule number 4: (BE SOBER"),

and anyone entering the Eskom site will be subjected to alcohol testing.

5. Contractors are invited to develop their own manual and test their own employees for

alcohol on a regular basis.

6. Test results must be marked "Confidential" and kept in the employee's personal file.

7. Eskom's life-saving rules must be included in the induction process.

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3.4 Contractor organisational structure

3.4.1 Main Contractor Organogram

The Main contractor must provide an organisational organogram related to this

contract, depicting all the levels of responsibility from the CE down to the supervisors

responsible for the contract. List the relevant positions held, names of appointees and

legal appointments.

The Main contractor must ensure that all appointed contractors comply with this

requirement. The Main contractor is responsible for keeping copies of all the

organograms’ as well as submitting them with the OHS plan. All organograms shall be

updated timeously when appointments are changed.

This diagram must be signed off by the 16.1 or 16.2 and kept up to date and filed in

the project OHS files.

3.4.2 Appointed Contractor/s Organogram

1. Appointed contractors are required to compile their company organogram for the

project, listing the reporting structure from their CE down to their project supervisors.

The diagram must list the names, positions held and any appointments made.

2. This diagram must be signed off by the 16.1 or 16.2 and kept up to date, a copy of

which must be given to the Main contractor and a copy filed in the relevant project OHS

files.

3. This diagram must be kept up to date and filed in the project OHS files.

3.5 First aid and equipment

1. The requirements of the OHS Act GSR 3 must be observed.

2. First aid appointments must be made to meet the legal requirements. Appointees must

be trained to level 2 and the training service provider must be registered in accordance

with section 26(1) of the Skills Development Amendment Act, Act No. . It is

good practice for all employees to be trained to at least level 1.

3. When appointing employees for work sites, cognisance must be taken into account the

type of work performed, the distance teams are working apart and the terrain to be

covered if an emergency should arise.

4. A list of emergency numbers must be displayed on the notice boards and made

accessible for all employees.

5. Main Contractor must ensure that his /her employees and appointed contractor

employees are familiar with the emergency numbers.

6. Contractors shall have first aid box as per the risk assessment or at least one for the

first 5 persons and thereafter one for every 50 or team of workers on site or part thereof,

taking into account the type of work performed and the distance between teams.

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7. More first aid boxes shall be provided in accordance with the risk assessment. Boxes

must be available and accessible for the immediate treatment of injured persons at the

workplace.

8. For offices, signs indicating where the first aid box or boxes are kept as well as the

name and contact details of the First Aider of such first aid box or boxes shall be

erected.

9. The Main Contractor and appointed contractor shall ensure that alternative

arrangements be made for incidents occurring after working hours.

Boxes and equipment

The following is a list of minimum contents of a first aid box:

 Item 1: Wound cleaner/antiseptic (100ml).

 Item 2: Swabs for cleaning wounds.

 Item 3: Cotton wool for padding (100 g).

 Item 4: Sterile gauze (minimum quantity 10).

 Item 5: 1 Pair of forceps (for splinters).

 Item 6: 1 Pair of scissors (minimum size 100 mm).

 Item 7: 1 Set of safety pins.

 Item 8: 4 Triangular bandages.

 Item 9: 4 Roller bandages (75 mm X 5 m).

 Item 10: 4 Roller bandages (100 mm X 5 m).

 Item 11: 1 Roll of elastic adhesive (25 mm X 3 m).

 Item 12: 1 Non-allergenic adhesive strip (25 mm X 3 m).

 Item 13: 1 Packet of adhesive dressing strips (minimum quantity, 10 assorted sizes).

 Item 14: 4 First aid dressings (75 mm X 100 mm).

 Item 15: 4 First aid dressings (150 mm x 200 mm).

 Item 16: 2 Straight splints.

 Item 17: 2 Pairs large and 2 pairs medium disposable latex gloves.

 Item 18: 2 CPR mouth pieces or similar devices.

A content check list must be available with all boxes and boxes shall be checked on a regular

basis, kept clean and dust free.

3.6 OHS training

1. The Main contractor, when making a bid for this project shall provide a breakdown list

of the OHS training requirements and the costing of such requirements. Similarly,

appointed contractor must provide the same requirements when bidding with the Main

contractor.

2. The scope of training includes but is not limited to the type of work being performed

and the relevant procedures.

3. Where legislative and Eskom recommended appointments are made, the relevant

training shall be given to those appointees prior to the acceptance of those

appointments.

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4. When there is an amendment to the Acts and/or to the regulations, OHS requirements

and OHS plan, all affected staff shall undergo the applicable in-house refresher

training.

5. Appropriate time must be set aside for training (induction and other) of all employees.

6. Records of all training and qualifications of all contractor employees must be kept on

the OHS file.

3.6.1 Induction training

1. The Main contractor shall ensure that all his / her employees, appointed contractors

and their employees have undergone the Eskom OHS induction training prior to

commencing work on site.

2. Attendance registers must be completed of any induction training given, which must

indicate that they have received and understood the induction training.

3. Prior to attending the induction training, all employees must undergo a pre-

employment medical examination and found fit for duty. A copy of the certificate of

fitness must be kept in the OHS file on site for the duration of the contract.

4. All employees and visitors on site shall carry the proof of induction training in the form

of access cards.

5. It is the contractor’s responsibility to keep records of induction training.

3.6.2 Contractor induction training

The Main contractor shall ensure that all his / her employees and appointed contractor

employees undergo site specific work induction with regard to the approved project OHS plan,

hazards prevalent on the work site, scope specific risk assessment, rules and regulations, and

other related aspects.

3.6.3 Visitors to site induction

1. Visitors to the site shall be required to undergo and comply with the Eskom site-specific

safety induction prior to being allowed access to site.

2. All visitors must remain in the care and custody of a person (host) who has been

properly inducted. No visitors are permitted to undertake any work onsite, of any

nature.

3. Visitors who have completed site induction must be provided with a record of proof of

Induction training.

3.7 Housekeeping and order

1. All contractors shall maintain a high standard of housekeeping within their work area

and vehicles for the duration of the contract.

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2. Prompt disposal of waste materials, scrap and rubbish is essential and be stored

temporarily in a designated waste area, awaiting disposal.

3. Materials/objects shall not be left unsecured in elevated areas – falling objects may

cause serious injuries/fatalities.

4. Nails protruding through timber shall be bent over or removed so as not to cause injury.

5. All packaging material including boxes, pallets, crates, etc. to be removed from the

work area immediately.

6. On completion of his / her work, the contractor is responsible for clearing his / her work

area of all materials, scrap to the satisfaction of the client.

7. In cases where an inadequate standard of housekeeping has developed,

compromising safety and cleanliness, anyone has the responsibility to bring it to the

attention of the Main contractor in the first instance and the Eskom project/contract

manager in the second instance.

8. The Eskom project/contract manager has the right to instruct the Main contractor and

appointed contractors to cease work until the area has been tidied up and made safe.

Neither additional costs nor extension of time to the contract shall be allowed as a

result of such a stoppage. Failure to comply with this requirement will result into site

cleaning by another cleaning contractor company at the cost of the Main contractor.

9. The Main contractor shall carry out regular safety/housekeeping inspections daily to

ensure maintenance of satisfactory standards. The Main contractor shall document the

results of each inspection and shall maintain records for viewing.

3.8 Smoking

The national smoking policy must be observed, and smoking is permitted in designated areas

only (Eskom Smoking Procedure 32-36).

3.9 Cellular phones

The national requirements regarding the use of cellular phones must be observed, when

driving.

3.10 Occupational health and medical assessments

Note: Eskom will only accept medical surveillances conducted by an Occupational Health

Practitioner who holds a qualification in occupational health.

1. Main contractors must ensure that their employees and their appointed contractor

employees have a valid medical fitness certificate.

2. In order for the appropriate medical examinations to be conducted, each employee

must have a man job specification, which must indicate the description of work, list of

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hazards and potential occupational exposure limits, physical hazards and required

physical attributes.

3. The Main Contractor must ensure that his / her employees and appointed contractor

employees have undergone pre-entry medical examination before starting work on the

contract.

4. Medical fitness certificates shall be renewed annually for employees who are working

on site. This shall be maintained until completion of the contract.

5. The Main contractor shall provide a documented process for managing those

employees who are issued with a conditional certificate of fitness.

6. The contractor shall include in the OHS file the record of the employees exit medical

fitness certificates as and when their employees leave the company.

3.11 Roles and responsibilities

All contractors are required to list employee’s roles and responsibilities pertaining to the

contract.

3.12 Risk assessments

It is a legal requirement in terms of Section 8 (2)(d) of the OHS Act for an employer to

carry out risk assessments, to establish which risks and hazards are attached to the health

and safety of persons due to any work which is performed, any article or substance which

is, handled, stored, transported. A risk assessment is defined as an identification of the

hazards associated with the scope of work and an estimate of the extent of the risks

involved, taking into account whatever precautions are already being taken. It is essentially

a three-stage process:

• identification of all hazards;
• evaluation of the risks;
• Measures to control the risks.

Risk assessments are required to be maintained. This means that significant changes to

a process or activity, or any new process or activity should be subjected to a risk

assessment and that if new hazards come to light during the work process, then these

should also be subjected to risk assessments. Risk assessments for long term processes

should be periodically reviewed and updated. Method statements or written safe work

procedures are an effective method as information and record of the way jobs / tasks must

be performed. Daily or issue based or task specific or on the job risk assessments must

be conducted at the place where work is to be performed/ conducted to allow managers

and employees to assess any inherent risks that could have been overlooked during the

initial risk assessment or any changes that might have occurred in a period of absence.

For example, if a job / task is extended over a day or halted due to inclement weather.

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3.13 Personal protective equipment requirements

1. The Main contractor shall provide PPE free of charge. The issued PPE must be risk

based.

2. All contractors shall comply with the requirements of GSR 2 of the OHS Act.

3. All contractors shall ensure that their visitors wear and use the correct PPE whilst on

worksites.

6. Where PPE is required and visitors are not in possession of, then it is the individual

contractor’s responsibility to provide the PPE.

7. All PPE purchased and used by all contractor employees including visitors must

comply with the relevant SANS standards.

8. Monthly inspection records of PPE must be kept in the Safety file where contractors are

onsite for three months or more.

9. The contractor shall provide training to his/her employees on the correct use, care and

maintenance of PPE and keep the record.

10. Contractor employees not complying with PPE requirements must stop work

immediately and leave the site. Supervisors, Site Managers, and Contract Custodians

must be informed. An enquiry must determine whether PPE was issued. If PPE was

issued, the employee must be suspended, and consequence management

implemented. If the company failed to issue PPE, work must stop until PPE is issued,

proof submitted, and an NCR issued.

3.14 Incident management

All incidents shall be investigated in terms of OHS Act General Administrative Regulations

8 and 9, using Eskom 32-95 “Occupational Health and Safety Incident Management

procedure” as a reference, and where injuries as contemplated in sections 24 and 25 have

been sustained, be reported to the Department of Employment and Labour.

Contractors shall use the Eskom Flash report to report incidents immediately or before

end of shift. The standard General Administrative Regulation Annexure 1 “Recording of an

Incident form” for all incident investigation reports. The objective of incident investigation

should not only be a legal requirement but should establish why and how the incident

occurred and find out the real root cause of the incident and to decide on precautionary

measures that are required to address the root cause to prevent any further recurrences

of the same or similar incidents.

3.15 Emergency management

The art of emergency preparedness and response is to minimise the effects of any

emergency and to restore normal activities as soon as possible. The contractor to

familiarise themselves with the Eskom emergency response plan and procedure. Periodic

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emergency drills must be undertaken to test the effectiveness of their plan. This must be

recorded and provided on request.

3.16 Non -conformance and compliance

1. Main contractors are required to implement a non-conformance procedure (if not

already in place) for issuing to contractors for transgressions. The procedure can

include “quality” related non-conformance issues. Similarly, appointed contractors

must implement a non-conformance procedure.

2. The procedure for the issuing and closing off of non-conformance reports shall be

strictly adhered to.

3. Contractor project management must monitor the close out of non-conformances

issued, in not doing so; any recommendations made may not be implemented.

4. Where non-conformances are issued by Eskom then one of the close-out steps of the

procedure will be for the offender to be called by the responsible project manager to

explain the non-conformance issued and what plan is in place to prevent a recurrence

of the non-conformance.

5. Should the contractor fail to provide adequate PPE (as per Eskom Personal Protective

Equipment) to their employees for the tasks being performed and/or to visitors; failure

to enforce the wearing of such PPE will be viewed as a transgression of the legislative

and Eskom requirements.

3.17 OHS files

1. OHS file means documents or records in permanent form, containing the information

about the safety and health management system from inception, execution to

completion of works.

2. All contractors are required to keep the OHS file on every project site. If there is more

than one site per project, a file per site shall be kept at that site. Contractors may keep

additional files at their head office as additional records.

3. The OHS file shall consist of the OHS documentation/information in line with the OHS

requirements, legal and other requirements.

4. The sequence of filing the documentation must be kept in the same sequence as listed

in this OHS requirements and the OHS plan.

5. Each record shall be separated by partitions to afford easy identification and access.

Each partition must be labelled.

3.18 WORK STOP. Any person may stop any activity where an unsafe act or unsafe condition that poses

or may pose an imminent threat to the safety and health of an individual or create a

risk of degradation of the environment.

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2. Work stoppages that are initiated due to OHS concerns, non-compliance, or poor

performance related to the contractor’s works or services shall not warrant any

financial compensation claim lodged against Eskom where the contractor has not met

the requirements defined legally or contractually.

3. Where the work stoppage is initiated while the supplier is on Eskom premises, the

supplier shall not claim any financial compensation against Eskom for time lost.

3.19 Hours of work

The requirements of the Basic Conditions of Employment Act, Chapter Two “Regulation of

Working Time” must be adhered to. All contractors are required to maintain an accurate record

of time worked by each employee.

3.19.1 Normal work

All work conducted on site shall fall within the legal requirements in accordance with the Basic

Conditions of Employment Act. Contractors will notify their Eskom Supervisor or project

manager of any work that needs to be performed after hours according to the agreed

arrangements. (The application needs to be submitted timeously). Where applicable, the

notification should include proof of application, for overtime, to the Department of Employment

and Labour and /or the letter of approval from the Department of Employment and Labour.

3.19.2 Night work

When night work is to be performed; the baseline risk assessment must be reviewed to include

the management of night work. Contractors shall provide sufficient lighting to enable the entire

work site to be illuminated to a degree that employees will not work in dark (un-illuminated) or

dimly lit areas. Care must be exercised as not to use few lights with high light intensives as

this will cause night blindness.

If work is continuing from day light into night, at dusk, a toolbox talk must be held where all

employees will be advised of the hazards of night work and the extra precautions which require

to be taken, i.e. poor housekeeping, stepping on uneven ground, stepping into holes etc.

3.19.3 Overtime

When overtime is required to be performed, the appointed contractors shall inform the Main

contractor of such action. The Main contractor shall inform the Eskom project manager of such

function and provide proof of exemption from the Department of Employment and labour.

Contractors shall be aware of the effects of human fatigue and regulate overtime accordingly.

The baseline risk assessment must be reviewed to include the management of overtime work.

3.20 National contract

The OHS requirements outlined in this document are for tender phase to test the capability of

the future contractor/suppliers to meet Eskom and legal requirements. Once the contract has

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been awarded the contractor/supplier shall meet with the OHS professionals from the

respective Eskom Business Unit to discuss the site and scope specific Occupational Health

and Safety (OHS) requirements and prepare and submit the Health and Safety file for

evaluation within the time frame agreed upon by the contractor and Eskom Business Unit. No

work may begin until the Health and Safety file has been approved by the individual Business

Unit's OHS personnel. For the length of the contract, the contractor shall adhere to the

respective Business Unit's OHS, legal, and other requirements, as amended.

3.21 Omissions from safety and health requirements

By drawing up this OHS requirement Eskom has endeavoured to address the most critical

aspects relating to OHS issues in order to assist the contractor to adequately provide for the

health and safety of employees on site.

Should Eskom not have addressed all OHS aspects pertaining to the work that is tendered

for, the contractor needs to include it in the OHS plan and inform Eskom of such issues when

signing the contract.

3.22 Contractor/supplier management key performance indicators

(Kpi’s):

1. Maintain Health and Safety file and compliance to the health and safety plan, Eskom

OHS requirement and applicable legislation as amended.

2. Always maintain good housekeeping where the task is being executing and/or within

the area of responsibility.

3. Implement and monitor near miss reporting strategy / programme (reporting of near

misses).

4. Develop and comply to Behavioural Safety Observation (BSO) and Planned Job

Observation programmes (PJO).

5. Maintain Zero Fatalities for the duration of the contract.
6. At any given point, the OHS performance must be within the lost time injury (LTI)

tolerance level as amended.

7. All incidents must be reported immediately or before the end of the particular shift

during which the incident occurred.

8. All incident investigations shall be completed within 30 days of the occurrence of an

incident.

9. Incident investigation recommendations shall be closed within the recommended time

frame recorded in the Incident investigation report.

10. Close audit findings as per the Eskom procedure or audit report recommended time

frames.

11. Close Non-conformance as per the recommended time frames.

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3.23 Danger tape

The use of a danger tape as a barricade is prohibited. Danger tape can only be used as a

warning sign and hard barricading must be used to prohibit entry in work areas.

3.24 ESKOM audits

Each Peaking power station must develop a contractor audit schedule and ensure that Internal

audits are conducted on the Main contractor/s and/or appointed contractor every 12 months

(once a year), however regular OHS inspections shall be conducted. These audits shall be

attended by the contractor’s site manager or his representative.

3.25 Security clearance

• Contractors are to submit proof of verification record(s) (Security clearance) from

SAPS or accredited supplier linked to SAPS AFIS system not older than thirty (30)

days. If the principal contractor appoints a subcontractor, the same provisions and

measures will apply to the subcontractor. It is compulsory for these documents to be

submitted to Security for verification before access to site is granted. Only individuals

with clear criminal records will be considered.

• Contractors are required to submit the SAPS Clearance Certificate obtained by the

employee along with a copy of his/her Identity Document or Passport to the site

Security Manager. The Security Manager is required to verify the authenticity of the

CRC Certificate with SAPS and to cross reference the employee seeking access

against known HR databases and site databases to determine if the employee in

question has in the past participated in disruptive labour actions and if the individual

was dismissed from Eskom and the reason for such dismissal. Every employee

applying for access must be evaluated as an individual and subsequent finding

recorded.

• For the purpose of clarity, contractors who were previously found guilty of offences in

terms of the National Road Traffic Act and/or has paid guilt admission fines,

will be exempted and be allowed to access site

3.26 Contract sign off

On completion of the project, all Eskom team must conduct the final audit, inspections, and

housekeeping to identify defects, outstanding actions, and open incident cases, and present

their findings to the contractor and Eskom contract manager, who must facilitate the closeout.

Once the contractor has closed all findings the Eskom’s team will verify and sign off prior to

issuing a completion certificate and final payment.

3.27 Eskom's right to terminate the contract

The contractor/supplier shall at all times comply with Eskom’s occupational health and safety

(OHS), legal and other requirements as amended for the duration of the contract. In addition,

the contractor shall comply with the requirements contained in the OHS requirements. Eskom

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reserves the right to terminate the contract in the event that the contractor has built up a history

of poor performance or non-conformance in relation to matters of Eskom OHS and legal

compliance. No work may commence until the health and safety file has been approved by

Eskom OHS personnel.

4. Authorization

Only the OHS Manager and the Risk and Assurance Manager are authorised to amend

this template.

5. Revisions

Date Rev. Compiler Remarks

August 2015 0 F Pooe This provides the initial SHE

specification requirements that

must be met by the relevant

contractors who have been

awarded a contract for the work

to be performed for Eskom.

June 2022 1 F Pooe This provides the initial OHS

specification requirements that

must be met by the relevant

contractors who have been

awarded a contract for the work

to be performed for Eskom.

May 2024 2 N Ndlovu Contractor/supplier

Management Key Performance

Indicators (KPI’s), Eskom OHS

Audits, Security clearance

requirements.

April 2026 3 N Ndlovu Replaced OHS specification

with OHS requirements and

removed all the construction

regulation related information

and references.

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6. Development team

7. Nathi Ndlovu

8. Nene Mkhize

9. Bongani Langa

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No specific requirements found

NOTE: the supplier/contractor/tenderer has to ensure that he/she understands the OHS requirements listed hereunder.

The supplier/contractor/tenderer is expected to comply to the following documents when working at/rendering a service to Eskom but not limited to the following

Eskom Life Saving Rules Procedure, 240-62196227 and Eskom Life Saving Rules Acknowledgment Form, 240-4392180.

Eskom Occupational Health & Safety Incident Management Procedure, 32-95

Eskom Substance Abuse, 32-37

Health & Safety Requirements

Baseline Risk Assessment (BRA) Note: Please note that after contract award, it is your responsibility to fully align the company’s processes to Eskom’s OHS requirements (policies, procedures, standards etc.).

Penalties shall be enforced on the main supplier/contractor/tenderer for non-conformance/s pertaining to Eskom and/or Statutory OHS requirements. Note: Work stoppages that are initiated due to OHS related shall not warrant any financial compensation claim lodged against Eskom.

Financial penalties shall be enforced on the principal contractor for non-conformance/s (identified for the main supplier and/or its sub-contractor and/or supplier) pertaining to Eskom and/or Statutory OHS requirement/s.

Ensure that all employees (contractors/suppliers) undergo the relevant Eskom induction.

Management of Contractors/ Suppliers The main contractor/supplier

Has to demonstrate to Eskom the process and selection criteria applied when appointing contractors and suppliers.

Has to provide notification to Eskom, prior to the appointment of contractors or suppliers for the commencement of work.

Has to ensure that contractors/ suppliers have adequate resources and competencies.

Is accountable for the management of its contractors/ suppliers in order to ensure that the applicable legal and Eskom requirements (that are applicable to the main supplier during contract execution) are complied with by the contractors or suppliers.

The main supplier shall monitor contractors or suppliers through audits and assessments with regard to OHS compliance during the execution of the work.

The grounds for the termination of work done by contractors/suppliers shall be provided by the main supplier.

All non-conformances/non-compliance by the contractors/suppliers (all tiers) to the main supplier shall be dealt with directly with the main contractor/supplier in terms of performance and penalty processes. Public When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorised version on the system. No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No 2002/015527/30. of 2 Template Annexure B: Eskom Identifier 240-43921804 Rev 5 Acknowledgement Form for Document 240-77471499 Rev 3 OHS legal and other Identifier requirements Effective Date May 2021

Eskom reserves the right to verify this when deemed necessary. The contractor may be instructed to provide copies of testimonials/references and the contact detail of clients (including Eskom) for whom the Company has done previous work of a similar nature I, the undersigned, hereby acknowledge that I have obtained copies of the above documents and confirm that I fully understand them and the consequences of non-compliance. Signed at ................................................ on ........ day of .................................. 20............

Name of Authorised person (CEO/Director/ Managing Director)

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completion certificate and final payment

B-BBEE Minimum Level: 2

file for evaluation prior to the start of work. OHS department will issue the 37(2) agreement to

its Safety, Health, Environmental, and Quality (SHEQ) Policy and applicable legislative

remains accountable for the quality and execution of their health and safety programme for