Appointment of service provider(s) for the supply and delivery of cleaning materials and consumables for a period of three (3) years – arid region parks

SANParks requires one or more service providers to supply and deliver cleaning materials, chemicals and consumables to its Arid Region parks as and when required over three years.

The responsible business unit is the Tourism Department in Arid Region Parks.

Contract period: 36 months.

Parks in scope: Kgalagadi Transfrontier Park, Augrabies Falls National Park, Namaqua National Park, Mokala National Park, Richtersveld (Ai-Ais) Transfrontier Park and Meerkat National Park.

Bidders must have the capacity to meet order timeframes and deliver to the correct park and delivery point in good condition.

SANParks may cancel the bid before award for insufficient funds, an award price outside the fair market-related range, or process impropriety.

SANParks does not sell bid documents; they are available on the SANParks website and eTender Portal, and awards are published under "bids awarded". Bidders should be alert to scammers posing as SANParks employees.

Compulsory clarification meeting: 17 November 2026, 11:00, on Microsoft Teams.

• Platform opens at 10:30 for registration and network setup; no entry after 11:01.
• Meeting ID: 371 311 850 776 329 7
• Passcode: xU7n6bY3
• Registration link: https://events.teams.microsoft.com/event/1274f9fe-ef5a-4267-bf76-85c9a589c3bd@51356eee-0e68-4724-abe1-4f440cb33114

Closing: 4 December 2026 at 11:00.

Bid validity: 180 days from the day after closing; all pricing must remain firm for that period.

Bidding procedure enquiries

• Contact: Prudence Skey
• Telephone: 054 561 2009
• Email: [email protected]
• Contact: Pawl Moyane
• Telephone: 012 426 5012
• Email: [email protected]

Technical enquiries

• Contact: Jan Vilander
• Telephone: 054 561 2031
• Email: [email protected]

Submission address

Reception Building, Arid Region Offices

BI-LO Office No. 6

9 Groenwespunt Way

Upington, 8800

Queries must be in writing to the listed contacts only; no other SANParks employee may be approached.

Submission method: sealed bid deposited in the tender box at Reception Building, Arid Region Offices, BI-LO Office No. 6, 9 Groenwespunt Way, Upington, 8800.

Tender box hours: 07:30–16:00, Monday to Friday only.

Late bids will not be accepted.

Bid documents must be completed on the official forms in black ink; forms may not be retyped or redrafted.

Number of hard copies: one original, initialled on every page and signed where required.

Electronic copy: one USB/memory stick containing the full bid and all supporting documents in PDF, not password protected.

Returnable documents:

• SBD 1 (Invitation to Bid): bidder and contact details, signed as the offer cover page.
• SBD 4 (Declaration of Interest): discloses any director or shareholder employed by the state or connected to the department.
• SBD 6.1 (Preference Points Claim): claims B-BBEE preference points, with supporting proof.
• SBD 7.2 (Contract Form): signed by the successful bidder at award.
• Quotation on the bidder's company letterhead.
• Completed Park Selection Schedule, marking each park bid for.
• MSDS (Material Safety Data Sheet) for every cleaning material item listed.
• Proof of Central Supplier Database (CSD) registration.
• SARS Tax Compliance Status PIN or CSD number.
• B-BBEE status level verification certificate or sworn affidavit (EMEs and QSEs).
• Company resolution or other proof of authority to sign.

Disqualification risks:

• Bid received after the closing time.
• Any official form left incomplete, unsigned or omitted.
• Bidder's own terms and conditions attached or counter conditions raised.
• Failure to indicate the specific park(s) bid for.
• Failure to attend the compulsory briefing session.
• Tax matters not in order.

Evaluation is sequential; failure at any stage ends the bid.

Phase 1 — Mandatory requirements (pass/fail):

• MSDS provided for all listed cleaning material items.
• Completed Park Selection Schedule.
• Attendance at the compulsory briefing session.

Phase 2 — Functionality: each selected park is evaluated separately on the bidder's capability, capacity, relevant experience and expertise; a minimum functionality threshold applies, and a bid scoring below it is disqualified.

Phase 3 — Price and preference: evaluated under the Preferential Procurement Regulations, 2022, using the preference points claimed on SBD 6.1 for B-BBEE.

The preference point system (80/20 or 90/10) is not stated in the available text.

Supply and delivery of cleaning materials, chemicals and consumables to SANParks Arid Region Parks on an as-and-when-required basis for 36 months.

Parks covered (each a separate bid category):

• Category 1: Ai-Ais Richtersveld Transfrontier Park
• Category 2: Augrabies Falls National Park
• Category 3: Kgalagadi Transfrontier Park
• Category 4: Mokala National Park
• Category 5: Namaqua National Park
• Category 6: Meerkat National Park

Bidders may bid for one, several or all parks; only parks expressly marked on the Park Selection Schedule are evaluated.

Delivery addresses:

• Ai-Ais Richtersveld: 1 Marchel Street, Sendelingsdrift, 8290
• Augrabies Falls: Road R359, Augrabies, 8874
• Kgalagadi: Twee Rivieren Rest Camp, Upington, 8800
• Mokala: off N12 southbound towards Cape Town, Hayfield road turn-off, near Modderrivier, 8700
• Namaqua: BSP Office, 55 Charlotte Street, Kamieskroon, 8241
• Meerkat: 9 Joppie Vermeulen Street, Carnarvon, 8925, or Swartfontein Offices, 74 km outside Carnarvon, 8925

Delivery lead time: 7–14 days after receipt of purchase order.

No minimum quantity or value is guaranteed; orders depend on each park's operational needs and available funds.

Products must meet or exceed the specifications in the pricing schedule; equivalent products are acceptable.

Specification schedule (66 line items), key requirements:

• Toilet paper: 1-ply, 48 rolls per pack, 500 sheets per roll, 100 x 110 mm, virgin pulp, perforated; and 2-ply, 48 rolls per pack, 350 sheets per roll, 100 x 110 mm.
• Guest soap: 16–25 g pleat-wrapped, white, 144–288 units per box.
• Fabric softener: 5 L and 25 L, biodegradable, long-lasting fragrance.
• Dishwashing liquid: 5 L and 25 L, thick, high-foaming, green, non-irritant.
• Air freshener: 5 L and 25 L, assorted scents.
• Industrial washing powder: 10 kg and 12.5 kg, high foam.
• Refuse bags: black, 35–40 micron, 750 x 950 mm, 20 per pack (3 000 bags); wheely-bin bags for 240 L bins, 800 x 400 x 1300 mm, 22–40 micron, 5–20 per pack.
• Scourer sponges: yellow and green, 3 per pack; steel wool scourers 25 g, 25 per pack; galvanised pot scourers, 36 per pack.
• Dish swabs 100% cotton, 35 x 35 cm, 10 per pack; dish cloths 100% cotton, 45 x 70 cm, 10 per pack.
• All-purpose cleaner: 5 L and 25 L, non-corrosive, ammonia-free, safe on floors, metals, plastic, glass, Perspex and hard surfaces.
• Insecticide: 300 ml, 6 per pack, odourless, equivalent to Doom or Raid.
• Floor polish: 5 L and 25 L, liquid, for all floor types.
• Pine disinfectant gel: 5 L, thick, water-based, for bathrooms and floors.
• Hard plastic short-handle brush for braai grids; stainless steel toilet brush set with holder.
• Mops: 400 g and 500 g, wooden handle with metal bracket; brooms: 400 g and 500 g, soft household.
• Urinal P-mats: standard round, 10 per box, assorted scents.
• Window cleaner: 5 L and 25 L, spray-on wipe-off, quick-dry, fragranced.
• Plastic buckets 9 L, assorted colours; dustpan and brush sets, assorted colours.
• Microfibre cloths, assorted colours; extendable ceiling fan duster; 500 mm feather duster.
• Heavy-duty gloves, medium and large, assorted colours, 2 per pack; flock-lined household gloves with open cuff, small, medium and large, yellow or green.
• Disinfectant fogger 400 ml; sanitiser spray 5 L, liquid, 70% alcohol.
• Disposable aprons: heavy-duty PVC, white or green, 50 per pack (Dromex or equivalent); disposable arm sleeves, assorted colours, 100 per pack.
• Spray bottle trigger heads to fit 750 ml bottles, assorted colours; 750 ml plastic spray bottles, white.
• Bleach powder 30 g sachets, 50 per pack; bleach 5 L and 25 L, thick.
• Soft polish fabric softener 25 L, concentrated, long-lasting fragrance.
• Heavy-duty detergent 5 L and 25 L, concentrated, degreaser, ammonia-, solvent- and abrasive-free.
• Kitchen bin liners: large, 600 x 780 mm, minimum 50 L.
• Furniture oil 750 ml; multi-surface cleaning spray 300 ml (Mr Min, Pledge, Mr Sheen or equivalent).
• Disposable dust masks, 20 per pack.
• Plastic leaf rake, assorted colours.
• Rubber squeegee with telescopic metal handle, 1250 x 250 x 90 mm, nylon-mesh-covered sponge.
• Industrial laundry liquid 5 L and 25 L, high-foaming, biodegradable, SABS/SANS approved, for cold or hot water.
• Dashboard polish 2 L and 5 L, water-based, leather and vinyl treatment, assorted scents.
• Paper towel: 1-ply, virgin pulp, 150 m per roll.
• Fleet shampoo car wash 5 L, assorted scents.
• Green scourer pads, pack of 10.

All items must comply with SABS/SANS requirements where stated.

Queries must be submitted in writing to the contacts named in SBD 1 or the enquiries section; no other SANParks employee may be approached.

SANParks may publish responses to queries on its website.

Bidders must demonstrate capability, capacity, relevant experience and expertise for each park they bid for; each selected park is evaluated independently.

Orders must be fulfilled within 7–14 days of a purchase order.

No minimum years of experience or reference projects are stated in the available text.

Bidders price the 66-item specification schedule; equivalent products meeting or exceeding the stated requirements may be offered.

Prices are fixed for the 36-month contract period and firm for the 180-day bid validity period.

Quantities are ordered as and when required; no minimum quantity or value is guaranteed.

Pricing: fixed prices for the full 36-month contract period; pricing must remain firm for the 180-day bid validity period.

Pricing schedule: bidders price the 66-item specification schedule; equivalent products meeting or exceeding the stated requirements may be offered.

No bid security, performance bond, guarantee, retention or payment terms are stated in the available text.

Central Supplier Database (CSD): registration is mandatory; proof of registration must be submitted. Consortia, joint ventures and subcontractors must each be registered.

Tax compliance: a SARS Tax Compliance Status PIN must be submitted, or a printed TCS certificate; where no PIN is available, the CSD number must be provided. Each consortium, joint venture or subcontractor party must submit its own TCS certificate, PIN or CSD number.

B-BBEE: a B-BBEE status level verification certificate or a sworn affidavit (for EMEs and QSEs) must be submitted to claim preference points.

Persons in the service of the state: no bid will be considered from a person in state service, a company with such a director, or a close corporation with such a member.

Foreign suppliers: a foreign supplier questionnaire must be completed where applicable.

Legislation: the bid is subject to the General Conditions of Contract under Treasury Regulation 16A of the PFMA, the Preferential Procurement Policy Framework Act, 2000 and the Preferential Procurement Regulations, 2022; special conditions of contract prevail over the general conditions.

Occupational health and safety: the Occupational Health and Safety Act, the Machinery and Occupational Safety Act and the Hazardous Substances Act apply; samples must comply with SANS/SABS requirements.

POPIA: personal information is processed in line with the Protection of Personal Information Act.

The Occupational Health and Safety Act, the Machinery and Occupational Safety Act and the Hazardous Substances Act apply to the supply.

Samples must comply with SANS/SABS requirements.

An MSDS (Material Safety Data Sheet) must be provided for every cleaning material item listed; this is a mandatory requirement.

SANParks is established under the National Environmental Management: Protected Areas Act and manages national parks and protected areas.

Several products must be biodegradable (fabric softener, laundry liquid) and free of ammonia, solvents and abrasives (all-purpose cleaner, heavy-duty detergent).

Personal information is handled in line with POPIA.

Contract period: 36 months.

Prices are fixed for the contract period.

The successful bidder signs SBD 7.2 (Contract Form).

Special conditions of contract supplement the General Conditions of Contract and prevail where they conflict.

Counter conditions or amendments to bid conditions by a bidder invalidate the bid.

SANParks is not liable for bid preparation costs, including on-site presentations.

SANParks may cancel the bid before award for insufficient funds, an award price outside the fair market-related range, or process impropriety.

Fronting: SANParks may investigate fronting indicators; the bidder must prove fronting does not exist within 7 days of notification, failing which the bid or contract is invalidated and the bidder may be restricted from public-sector business for up to 10 years.

SANParks gives no warranty on the accuracy or completeness of the bid document and accepts no liability for reliance on it.

Mandatory phase (pass/fail): MSDS for all listed items, a completed Park Selection Schedule, and attendance at the compulsory briefing session.

Functionality phase: each selected park is assessed separately on demonstrated capability, capacity, relevant experience and expertise; a bid below the minimum functionality threshold is disqualified.

Price and preference phase: preference points are claimed on SBD 6.1 for B-BBEE.

Any attempt to influence evaluation, comparison or award decisions results in rejection and disqualification.