Road accident fund (raf) - professional massage services for 180 employees (3 days)

Any person (natural or juristic) may make an offer or offers in terms of this invitation to bid. In line with the principles of transparency, accountability, impartiality, and ethics as enshrined in the Constitution of the Republic of South Africa and further expressed in various pieces of legislation, it is required for the bidder to make this declaration in respect of the details required hereunder.

Returnable Documents: Not specified in the provided document.

• The bidder must complete and submit the SBD 4: Declaration of Interest form.
• Bids will be disqualified if the declaration is found to be false or incomplete.
• Bidders listed in the Register for Tender Defaulters or List of Restricted Suppliers are automatically disqualified.

Bidder must not be listed on the Register for Tender Defaulters or List of Restricted Suppliers. Must have no undisclosed conflicts of interest with the RAF or state. Must comply with South African procurement laws including the Constitution, Competition Act (No 89 of 1998), and Prevention and Combating of Corrupt Activities Act (No 12 of 2004).

Any person (natural or juristic) may make an offer or offers in terms of this invitation to bid. In line with the principles of transparency, accountability, impartiality, and ethics as enshrined in the Constitution of the Republic of South Africa and further expressed in various pieces of legislation, it is required for the bidder to make this declaration in respect of the details required hereunder.

No specific requirements found

• The Road Accident Fund (RAF) seeks a service provider to deliver professional massage services for 180 employees over three days.

• Closing date and time: 28 July 2026 at 09:00.
• RFQ validity period: 30 days from the closing date.
• Expected service dates: 04–06 August 2026.
• No compulsory briefing session or site visit.

• Submission and RFQ enquiries: [email protected].
• General enquiries: [email protected].
• Delivery address: Phase 6A Waverley Office Park, 21 Phillip Frame Road, Chiselhurst, East London, 5247.

• Submit your quotation via email to: [email protected].
• Use RFQ number PR10117332 as your reference.
• Late submissions will not be considered.
• Complete and sign all required Annexures (Standard Bidding Documents).
• Collusive behaviour or submitting multiple proposals from related companies will result in disqualification.

Must be CSD registered; tax matters must be in order with SARS; must not submit multiple proposals from related companies; must complete all mandatory documentation; therapists must have Occupational Certificate: Body Massage or equivalent accredited qualification; if VAT-registered, must include VAT in pricing; if claiming disability points, must provide valid medical certificate; must comply with anti-bribery provisions.

• Provide professional seated chair massages (head, neck, and shoulders) for 180 employees over 3 days.
• 60 employees must be massaged per day.
• Service hours: 09:00 – 16:00 daily.
• Massage duration: 20 minutes per employee.
• Supply four (4) qualified massage therapists with recognised training/certification.
• Therapists must arrive at 08:00 for setup.
• Supply all equipment: massage chairs, disposable face covers, hand sanitiser, hygiene materials.
• Implement a queue management system for walk-in services.
• Private rooms provided by RAF; service provider handles setup and breakdown.

• All prices must be VAT inclusive (if VAT registered) and quoted in South African Rand (ZAR).
• Non-VAT registered suppliers charging VAT will be disqualified.
• Complete the provided cost breakdown table; failure leads to disqualification.
• No price changes after the official Award Letter/Purchase Order is issued.

• RAF only conducts business with CSD Registered suppliers.
• Tax matters must be declared in order by SARS.
• Points claimed for Preferential Procurement Specific Goals will be verified through CSD.
• Suppliers with a disability must provide a valid medical certificate.
• Prohibition of gifts/hospitality to RAF officials; report solicitation to fraud line 0800 005919.

This is the SBD 6.1 Preference Points Claim Form. It must be completed and submitted as part of the tender to claim preference points for specific goals.

Returnable Documents: Submit the completed SBD 6.1 Preference Points Claim Form with your tender.

Open to various company types including partnerships, sole proprietorships, close corporations, (Pty) Ltd companies, etc. Must comply with Preferential Procurement Regulations 2022. Eligibility for specific goal points requires proof/documentation supporting claims for historically disadvantaged individuals, women, and persons with disability ownership/participation.

The tender is for the provision of Professional Massage Services for 180 RAF employees over three days.

Tenderers must complete and submit the SBD 6.1 Preference Points Claim Form to claim points for specific goals. The organ of state may require substantiation of any preference claim.

The service provider must comply with the provisions of the Protection of Personal Information Act (POPIA).

Service provider must have: secure transportation system with lockable containers; secure premises with controlled access, surveillance, and fire suppression; documented incident response plan; ability to implement encryption, access controls, and monitoring; compliance with data protection laws; and policies for subcontractor oversight.

The service provider will handle RAF's confidential, private, personal, or sensitive information (files, data, documents). You must comply with the Protection of Personal Information Act (POPIA) and implement the following security measures:

• Have policies in place to meet RAF requirements and POPIA.
• Implement technical and organisational security measures for the duration of the contract.

You must comply with data protection laws, including the Protection of Personal Information Act (POPIA). Key requirements include:

• Implement measures to safeguard data against unauthorised access, disclosure, alteration, and destruction.
• Inform RAF immediately of any data breaches or security incidents.
• Ensure the confidentiality of personal, confidential, and sensitive data, including imposing confidentiality obligations on agents, subcontractors, or third parties.
• Third-party service providers handling personal information must be vetted and sign a data protection agreement.
• RAF reserves the right to conduct security screening or vetting of company directors and resources.
• Have a documented incident response plan for data breaches.
• Report security incidents or data breaches to RAF promptly.
• If using subcontractors, ensure they adhere to the same data protection and cybersecurity standards.
• Cooperate with RAF audits or assessments of compliance with data protection and cybersecurity standards.

You must have policies and procedures to ensure controlled and monitored access. Your premises must have:

• A fire suppression system or similar (e.g., carbon dioxide fire extinguishers) to prevent damage or loss of documents and records in a fire.
• A secure perimeter with controlled access and/or surveillance systems.
• Secure doors, locks, and alarms to prevent unauthorised access.
• Physical security measures.

As the service provider, you will be entrusted with RAF's confidential, private, personal, or sensitive information (files, data, documents). You must:

• Implement security measures including controlled access points, surveillance cameras, and/or 24/7 monitoring to ensure physical security of records.
• Protect all document storage facilities against unauthorised access.
• Immediately inform RAF and provide evidence (e.g., CCTV footage, police reports) of any real, attempted, or suspected breach of physical security.
• Implement network security measures such as firewalls, intrusion detection, and encryption to protect against unauthorised access or attacks.
• Control access on a need-to-know basis, using strong authentication methods and regularly reviewing permissions.
• Handle and process personal and sensitive data in compliance with applicable data protection laws.
• Safeguard data against unauthorised access, disclosure, alteration, and destruction.
• Implement measures to ensure confidentiality, including imposing confidentiality obligations on agents, subcontractors, or third parties.
• Ensure third-party service providers handling personal information are vetted and sign a data protection agreement.
• RAF reserves the right to conduct security screening of company directors and resources.
• Implement robust cybersecurity measures against threats like malware, phishing, and unauthorised access.
• Use encryption for data in transit and at rest, complying with industry standards.
• Regularly update and patch systems, software, and applications.
• Have a documented incident response plan for data breaches.
• Report security incidents or data breaches to RAF promptly.
• If using subcontractors, ensure they adhere to the same data protection and cybersecurity standards.
• You are responsible for the actions and compliance of any subcontractors or third parties.
• RAF reserves the right to audit and monitor your compliance with this policy.
• Cooperate with any RAF audits or assessments.
• Have protocols for secure document handling and transportation, using lockable containers and a secure transportation system.
• Maintain accurate records of each document stored, including location, access history, and retention schedule.
• Use secure protocols for document retrieval, verifying requester identity and ensuring secure transport.
• Maintain detailed records of all retrieval activities.
• Store physical documents in lockable cabinets.
• Control and monitor access to documents and records.
• Have a fire suppression system (e.g., carbon dioxide fire extinguishers) on premises to prevent damage or loss of documents in a fire.
• Have a secure perimeter with controlled access and/or surveillance systems, secure doors, locks, and alarms.
• Implement physical security measures including controlled access points and surveillance.