Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Issuing Organization
Eastern Cape - East London Industrial Development Zone CorporationLocation
Eastern Cape
Closing Date
04 Sept 2026
Documents available on tender detail page
Tender Type
Request for Proposal
Delivery Location
ELIDZ Head Office, Lower Chester Road - Sunnyridge - East London - 5201
Organization Type
GOVERNMENT
Published
07 Aug 2026
OCDS Reference
ocds-9t57fa-164861
The east london industrial development zone soc ltd is seeking a service provider for the supply and maintenance of bulk voice services for the period 2027-2030, as well as a cucm upgrade. Interested parties must attend a compulsory briefing session via microsoft teams. The tender is a request for proposal and closes on 4 september 2026.
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Date & Time
Friday, 04 September 2026 - 12:00
Venue
: https://events.teams.microsoft.com/event/8d5010ef-3372-4a8f-925e-ffcd82e9038f@bd71323e-f0dc-4d06-8
Important: Attendance at this briefing session is mandatory. Bids from suppliers who do not attend may be disqualified.
Nb: please download a full set of tender documents on the elidz website: www.elidz.co.za>>Opportunities>>Tenders>>Tender/Project Reference number please note tender special conditions in the tender document please note all tenders are submitted on the elidz tender portal. Link is available in the tender document
Categories
Request for Proposal
ELIDZ Head Office, Lower Chester Road - Sunnyridge - East London - 5201
Tenders in this industry often require registration with these bodies.
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Important Dates
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf (RFP)07 Aug
2026
Tender Published
Tender was published
04 Sept
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf
This tender seeks a service provider to supply and maintain bulk voice services for ELIDZ from 2027 to 2030, including upgrading the existing Cisco Unified Communications Manager (CUCM) environment. The project involves providing redundant fibre-based voice connectivity to two data centres, migrating from PRI to SIP trunks, porting existing number ranges, and replacing incompatible handsets. The contract is for three years, with a compulsory briefing session and strict submission deadlines.
To download these documents and access AI-powered analysis, visit the main tender page.
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{"closingTime":"12h00","briefingSession":"{"date":null,"time":"10:00","venue":"form on the 17th August 2026 at","is_compulsory":true}"}
Contact Information
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf (RFP){"name":"Mr M Nontshinga","email":"[email protected]","phone":null,"department":"ies for Historically Disadvantaged suppliers and service providers. In awarding this tender,","address":"START DATE: 7th August 2026"}
Submission Guidelines
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf (RFP)Returnable Documents: Eastern Cape Based suppliers Municipality Bill or Lease agreement of any valid, suppliers CSD report, owned suppliers. CSD report, persons with disabilities BBBEE Certificate/Affidavit/CSD report, misrepresentation of facts by a service provider may lead to disqualification. Should such misrepresentation be uncovered, documentation (Tax clearance etc.), CSD Registration Certificate, Valid Tax Clearance Certificate or SARS PIN, Please Note: All the above documents must be submitted with Envelope A - Technical Proposal.,
Evaluation Criteria
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf (RFP)Preference is given to: (a) 51% Black-owned companies, (b) 51% Black Women-owned companies, (c) persons with 51% disability-owned companies, (d) SMMEs, (e) service providers located in Eastern Cape Province, (f) Youth-owned companies. Bidders must submit a valid B-BBEE certificate (SANAS accredited) or sworn affidavit for EMEs. Joint ventures must provide a consolidated B-BBEE certificate. Companies must be registered on the CSD database. Failure to meet specific goals may result in zero preference points.
Technical Specifications
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf (RFP)The objective of this bid is to appoint a suitable service provider to supply ELIDZ with bulk voice services for
ELIDZ and its customers. The required solution must support highly available voice services, with a target
uptime of 99.999%, through redundant services delivered to both ELIDZ data centres.
Section B sets out the technical, functional, commercial and response requirements for the provision of
redundant bulk voice services to the ELIDZ and ELIDZ customers. The successful bidder must provide fibre-
based voice connectivity to both ELIDZ data centres, support migration from the existing PRI-based handoff to
SIP trunks, complete number porting, upgrade the existing Cisco Unified Communications Manager
environment, provide compatible handsets where required, and submit all required project management,
reporting and reference documentation.
2.1 The scope of this RFP includes the following:
The preferred service providers will work with the ELIDZ and supply and install all elements required to provide
the below listed solutions.
This RFP will include all components required for voice solutions as part of this RFP.
High level project deliverables are as below:
Provide Voice services over fiber to both the East London IDZ datacenters for redundancy.
Voice services to the East London IDZ needs to be redundant.
Fiber services will need to be installed before the contract start date.
2.2 Considerations
2.2.1 Requirements Considerations
The score achieved for quality functionality will be assessed using the criteria below, with each criterion scored
up to the maximum points indicated. Failure to submit the required information for a criterion will result in a
score of zero for that criterion. All technical requirements listed under Section B, item 3, Detailed
Requirements, are mandatory; failure to provide any required service or deliverable will render the submission
non-responsive.
2.2.2 Functionality Evaluation Matrix
Item
Total Max
Evaluation Areas Evaluation Criteria Max Evaluation Description
Points
Points
Complete proposed solution
addressing all mandatory
requirements, including voice
services over dedicated fibre to
Technical solution and both ELIDZ data centres,
Proposed Solution 45 45
mandatory compliance redundancy, number porting,
CUCM upgrade requirements,
handset replacement where
applicable, reporting, billing
and all required deliverables.
Partial, incomplete or non-
compliant proposed solutions
Clear implementation
approach, including project
timelines, migration plan,
Project plan, migration,
Implementation testing and acceptance plan,
testing and risk 20 20
Approach risk management,
management
dependencies, assumptions
and service continuity
measures.
Relevant project team, skills
Service Provider Project team skills, matrix, certifications,
Expertise and competency and 20 20 qualifications, years of relevant
Resources relevant experience experience and evidence of
similar project experience.
A maximum of 15 points will be
awarded for references. The
reference score will be
calculated proportionally based
Completed reference on the number of valid
References 15 15
letters reference letters submitted and
the average rating achieved
across those reference letters,
using the following formula:
Reference Score = (Number of
Item
Total Max
Evaluation Areas Evaluation Criteria Max Evaluation Description
Points
Points
valid reference letters
submitted ÷ 3) × (Average
Reference Rating of valid
letters submited ÷ 10) × 15.
Scores will be rounded to two
decimal places. Reference
letters must be completed on
the required ELIDZ template,
signed, stamped and dated by
the referee. Incomplete,
unsigned, unstamped, undated,
non-template or unverifiable
reference letters may be
excluded from the calculation
or scored as zero.
Total Functionality Score 100
NB: The minimum score required to proceed to the next evaluation phase is 70 out of 100.
2.2.3 Financial Considerations
focus will be on the rates per minute for each call type.
remain competitive in the market. Annual rate review will be scheduled as part of the project.
2.2.4 Time Constraints
February 2027.
Signing of the service level agreement is a requirement before the project commences.
Fiber services will need to be installed by 16th of January 2027 to ensure we have time to install,
configure, test and port ELIDZ number range.
2.2.5 Area of Service and Facilities
Sunnyridge, East London or anywhere the service is required.
3 Detailed Requirements
This section will aim to unpack all elements required for this project.
Before go-live, the successful bidder must complete testing and acceptance activities with ELIDZ. At minimum,
this must include confirmation of connectivity at both data centres, SIP trunk registration and failover testing,
inbound and outbound call testing, number porting validation, emergency and geographic call routing
validation where applicable, test calls across the main call types, and confirmation that reporting and billing
outputs reflect the agreed rates. Final acceptance will be subject to ELIDZ sign-off.
To support objective functionality scoring, bidders must provide sufficient detail and supporting evidence for
each evaluation area in the functionality matrix. The technical proposal must therefore include a complete
proposed solution, implementation methodology, project plan, migration approach, testing and acceptance
plan, risk register, service continuity measures, project team skills matrix, relevant certifications, evidence of
an average of at least five (5) years’ relevant experience across the required disciplines, relevant project
experience, and completed reference letters. CVs are not required unless specifically requested by ELIDZ
during clarification.
The proposed solution must clearly confirm compliance with all mandatory requirements, including dedicated
fibre-based voice services to both ELIDZ data centres, redundancy and failover design, SIP trunk integration,
number porting, call capacity, CUCM upgrade, licensing, handset replacement where applicable, reporting,
billing integration, implementation timelines and required project deliverables. Failure to address any
mandatory requirement may result in the proposal being deemed non-responsive.
Bidders must also provide a clear delivery approach that demonstrates how the solution will be implemented,
tested, accepted and transitioned into service without unacceptable disruption to ELIDZ operations. This must
include key milestones, dependencies, assumptions, resource allocation, outage or change-window
requirements, escalation arrangements, risk mitigation measures and post-implementation support
arrangements.
3.1 Detailed solution
3.1.1 Reference Material
Google Earth overview:
Head Office Building:
IronForge Data Center:
3.2 Voice Configuration Details
We are currently running two (2) Cisco Call managers on version 11.5 in a Publisher/Subscriber configuration.
We have two (2) voice gateways as per diagram 1, each connected to a router providing voice over IP solution
with our current service providers. Our Call Manager can accept SIP Trunks instead of the PRI’s. We currently
use the router-to-router handoff via PRI but would like to migrate to a Sip trunk as our desired configuration.
We currently have Openserve, and Dark Fiber Africa (DFA) located in IronForge DC, the primary DC and only
DFA is in the secondary DC (Daralan) as fiber service providers. You are, however, allowed to install your own
fiber services to the directed data centers provided they are in place as per the time frames stipulated above
to ensure the project will have service continuity. Do not propose a wireless solution as an interim measure
while you install your fiber, we will not accept this as a proposal.
Diagram 1
3.2.1 Voice Call Details
Our current Monthly Call Volume is -+6 500 minutes per month. We will require your proposal to include
growth up to 100 000 minutes per month. With a destination profile as per diagram 2.
Diagram 2
3.2.2 Proposed Voice Solution
a) We require voice service delivered at both data centers over fiber connectivity.
b) The current call capacity required is for maximum of 60 concurrent calls. This capacity will need
to be adjusted as more clients are connected and call volumes increase. Current call density is 2.5
between 9am and 2pm but this can change drastically on a new customer with a different call
profile like a call center.
c) We require our existing number ranges to be ported to the successful bidder. Our Current
number ranges are 043702 8200 - 8299, 08737 30700 - 31199, 04310 10149 – 10948.
d) We require additional geographic (043) number range once the current block is filled. This will be
requested once we reach 80% of the current number range. We currently only have about 250
active numbers.
3.3 Proposed Cisco Unified Call Manger (CUCM) Upgrade
a) We need our current CUCM upgraded to the latest software version, current version at the time of
this document is v15, but if a new version is released before the close of submissions we will need to
pivot to that version.
b) We currently have two (2) CUCM virtual servers a publisher and subscriber. Publisher deals with call
routing and subscriber with device registrations. Both will need to be upgraded to the latest version.
c) The upgrade of the call managers can be completed once the voice service is deployed and live as this
is the top priority, but cannot be delayed by more then 3-6 months of the project start date.
d) We need our current licenses migrated / upgraded to the latest software version.
a. Our current license compliment is:
i. Enhanced 346 installed 167 consumed.
ii. Basic 170 installed 134 consumed
iii. Essential 65 installed 29 consumed
iv. Unity 334 installed 214 consumed
b. Current Total voice licenses count 581 installed consumed 330.
c. Cater for 250 licenses with the latest version of CUCM software upgrade. If some of our
current licenses can be migrated, please plan for this as a cost saving.
e) Device Counts:
Device Protocol Count
CTI Port SCCP 1
Cisco 6921 SCCP 2
Cisco 6945 SCCP 4
Cisco 7811 SIP 19
Cisco 7821 SIP 81
Cisco 7940 SCCP 1
Cisco 7942 SCCP 111
Cisco 7962 SCCP 4
Cisco 7975 SCCP 2
Cisco 8851 SIP 6
f) Devices in the above list that are not completable with the latest version will need to be replaced with
a basic handset like 7821 or appropriate xx21 type. Your proposal needs to include these handsets.
g) Services that are open to remote work like the call manager upgrade and be completed remotely if
this can be done with minimal impact and risk to the customers, if this is required VPN connection will
be provided to complete this step.
3.4 Additional requirements
The ELIDZ have Imagicle Billy Blues 4 (https://www.imagicle.com/) as our TMS. Please include the cost for Call
Cost Customization for South Africa as part of your proposal. This is required to update our current billing rates
to the new rates provided as part of this RFP.
3.5 Project Management
The following minimum project management deliverables are required as part of this project:
Project Initiation Document
Project Kick-off Meeting
Monthly Consumption and Performance Report
Monthly Project Report Meeting Presented to the Project Team with Minutes
Risk Register
Project Close-out Report
The duration of this project will be 3 years.
As part of the technical proposal, bidders must submit sufficient project management and delivery information
to allow ELIDZ to score the implementation approach. This must include a proposed project plan with
milestones and target dates, migration plan, number porting plan, testing and acceptance plan, risk register,
service continuity plan, communication and escalation process, and close-out approach.
The bidder must also identify the proposed project manager, technical lead, Cisco voice specialist,
implementation resources and support or escalation resources, including their roles, responsibilities, relevant
qualifications, certifications, years of relevant experience and similar projects completed. The project team
must include at least one resource with a relevant Cisco voice certification applicable to the CUCM upgrade.
The skills matrix must demonstrate an average of at least five (5) years’ relevant experience across the
required disciplines. Where subcontractors or third-party carriers will be used, their roles and responsibilities
must be clearly stated.
4 Response Format
4.1 Company profile
Provide an overview of your company profile.
Provide information on your operation office locations. Do you have local offices in the BCM
Metropolitan Area \ Eastern Cape Province \ National or International?
Provide a Municipal Clearance Certificate
Provide an organogram for team allocated to this project in terms of roles and responsibilities
4.2 Service provider skills competency
including their proposed role, responsibilities, relevant qualifications, certifications, years of
relevant experience, similar projects completed, and whether they are internal resources,
subcontractors or third-party carrier resources. CVs are not required at submission stage;
however, bidders must provide sufficient summary information for ELIDZ to assess team
capability.
applicable to the Cisco Unified Communications Manager upgrade. Proof of certification must
be submitted as part of the technical proposal.
across the required disciplines, including voice services, SIP trunking, Cisco CUCM, number
porting, fibre connectivity, implementation, testing, project management and operational
support.
4.3 Detailed Proposed Solution
proposed solution that addresses all mandatory technical requirements.
complete, compliant and fit for purpose, including dedicated fibre services to both ELIDZ data
centres, redundancy, failover design, SIP trunk integration, call routing, call capacity, number
porting, geographic number range requirements, CUCM upgrade, licensing, handset
replacement where applicable, reporting and billing integration.
B. The response must clearly indicate whether the bidder is compliant, partially compliant or
non-compliant, and must include explanatory comments where required. Partial or incomplete
proposed solutions may be deemed non-responsive.
timelines, migration approach, number porting approach, testing and acceptance plan, service
continuity measures, change-window or outage requirements, and post-implementation
support arrangements.
risks, together with proposed mitigation measures, responsible parties and escalation
arrangements.
proposal. This must include dependencies on existing ELIDZ infrastructure, required access to
data centres, firewall or routing requirements, licensing assumptions, porting dependencies,
third-party carrier dependencies, lead times for fibre installation, and any items excluded from
the proposed pricing.
4.4 References
dated by the referee. The reference letters must be completed on the ELIDZ template provided in
Annexure 2.
the service, project scope, implementation period, contract period where applicable, and contact
details of the referee.
letters submitted and the average rating provided by the referees, in line with the functionality
evaluation matrix.
4.5 Monthly report sample.
Please provide a sample report. Proposed reporting tools and programs that you will be utilized.
Please forward any queries to: Zandile Mtebele at the following contact details:
E-mail: [email protected]
Tel: (043) 702 8200
Fax: (043) 702 8251
Annexure 1
Pricing Schedule
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdfJV Participation Documentation (If applicable)
Please Note: All the above documents must be submitted with Envelope A - Technical Proposal.
The price schedule and proposed solution costing must be submitted with Envelope B – Financial Proposal.
tenderer shall ensure that the rates and prices it has stated in the schedules cover all the obligations included in the
tender and sufficient for the proper completion of the project.
1.11 Tenderer’s condition
All tenderer’s shall be deemed to have waived, renounced and abandoned any terms and conditions printed or written
upon any stationery used by the tenderer for the purpose of, or in connection with the submission of this tender.
1.12 Disqualification
decimal places. Reference
letters must be completed on
the required ELIDZ template,
signed, stamped and dated by
the referee. Incomplete,
unsigned, unstamped, undated,
non-template or unverifiable
reference letters may be
excluded from the calculation
or scored as zero.
Total Functionality Score 100
NB: The minimum score required to proceed to the next evaluation phase is 70 out of 100.
2.2.3 Financial Considerations
focus will be on the rates per minute for each call type.
remain competitive in the market. Annual rate review will be scheduled as part of the project.
2.2.4 Time Constraints
February 2027.
Signing of the service level agreement is a requirement before the project commences.
Fiber services will need to be installed by 16th of January 2027 to ensure we have time to install,
configure, test and port ELIDZ number range.
2.2.5 Area of Service and Facilities
to the new rates provided as part of this RFP.
3.5 Project Management
Financial Requirements
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf (RFP)Payment Terms: PAYMENT TERMS
A maximum payment processing period of thirty (30) days will be enforced. The thirty-day period is effective from the
date a complete claim is received. A complete claim requires the following to be processed:
Compliance Requirements
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdf (RFP)Valid Tax Clearance Certificate or SARS PIN
CSD Registration Certificate
CSD report
tender. Failing to submit the compulsory documentation will lead to disqualification due to non-responsiveness.
(Tax clearance etc.)
Eastern Cape Based suppliers Municipality Bill or Lease agreement of any valid
suppliers CSD report
owned suppliers. CSD report
persons with disabilities BBBEE Certificate/Affidavit/CSD report
experience, and completed reference letters. CVs are not required unless specifically requested by ELIDZ
documentation (Tax clearance etc.)
Please Note: All the above documents must be submitted with Envelope A - Technical Proposal.
B-BBEE Minimum Level: 4
Points Allocation: 20 points
B-BBEE Details: OJ-ICT-134
Request for proposal (RFP) pack
Supply and maintenance of bulk voice services 2027-2030 and
Cucm upgrade for the
East london industrial development zone soc lt
START DATE: 7th August 2026
CLOSING DATE: 4th September 2026 (12h00)
Name of tenderer: ______________________________
Tenderer’s address:
Signed By: Mr M Nontshinga PM/ELIDZ
Checklist for submissions
Item tick
Supporting Documentation To Be Submitted
Accredited Valid Original or Certified B-BBEE Certificate or Letter from an Accountant
confirming Annual Turnover for EMES - Sworn Affidavit confirming annual turnover and
B-BEE management split of company
Company Profile
Valid Proof of Office Location (Municipality Bill or Lease agreement) or any proof of adress
Three (3) Completed Reference Letters (Annexure 2)
Proposed Solution, Implementation Approach, Project Plan, Risk Register, Testing and
Acceptance Plan
Project Team Skills Matrix, Cisco Voice Certification and Relevant Experience Summary
Compulsory Documentation To Be Submitted
Completed and Signed ELIDZ Procurement Handbook with all relevant supporting
documentation (Tax clearance etc.)
CSD Registration Certificate
Valid Tax Clearance Certificate or SARS PIN
JV Participation Documentation (If applicable)
Please Note: All the above documents must be submitted with Envelope A - Technical Proposal.
The price schedule and proposed solution costing must be submitted with Envelope B – Financial Proposal.
RFP pack contents
Section a: gene
HDI Requirement: 51%
Health & Safety
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdflead to disqualification from consideration for selection. The ELIDZ cannot accept responsibility for the accuracy of any
information obtained outside the formal communication process as stipulated.
Any misrepresentation, in particular as it relates to the truthfulness of involvement of HDI’s at both ownership level,
management and operational level will also result in immediate disqualification.
1.13 Sheq compliance
a. SHE Risk assessments to include activity specific risks, service providers risk to the ELIDZ and the ELIDZ
risk to them;
identified risks: for example (waste management plans, fall protection plans etc.);
List of applicable PPE required;
Letters of Good standing with workman’s compensation where applicable;
Applicable legal appointments - as required;
List of chemicals and related Material Safety Data Sheets;
Copy of scope of work;
Copy of appointment;
PPE issue register;
Requisite training / competency certificates where applicable;
Medicals as applicable to the nature of the work (for example, there must be medicals for employees who will be
working at heights to confirm that they are fit to work at heights);
1.14 Acceptance of tender in whole or in part
Section a: general guidelines .................................................................................... 4
1.1 Evaluation criteria and commercial equity goals..................................................................... 5
1.2 Conditions of tendering .................................................................................................................... 8
1.3 Signatures on tenders ....................................................................................................................... 9
1.4 Area of service/point of delivery .................................................................................................... 9
1.5 Special conditions applicable to this contract ........................................................................... 9
1.6 Company profile................................................................................................................................. 10
1.7 Inadequate service levels and performance .............................................................................. 10
1.8 Service level agreement................................................................................................................... 10
1.9 Price basis ............................................................................................................................................ 11
1.10 Payment terms ............................................................................................................................... 11
1.11 Sufficiency of tender ................................................................................................................... 11
1.12 Tenderer’s condition ................................................................................................................... 11
1.13 Disqualification ............................................................................................................................ 12
1.14 Sheq compliance ........................................................................................................................... 12
1.15 Acceptance of tender in whole or in part ............................................................................. 13
1.16 Supporting documentation to be submitted ........................................................................ 13
1.17 Compulsory documentation to be submitted ....................................................................... 13
1.18 Popia ................................................................................................................................................. 14
1.19 Method of submission ................................................................................................................. 14
SECTION B: REQUIREMENTS SPECIFICATION .................................................................. xvi
3.2 Voice Configuration Details
We are currently running two (2) Cisco Call managers on version 11.5 in a Publisher/Subscriber configuration.
We have two (2) voice gateways as per diagram 1, each connected to a router providing voice over IP solution
with our current service providers. Our Call Manager can accept SIP Trunks instead of the PRI’s. We currently
use the router-to-router handoff via PRI but would like to migrate to a Sip trunk as our desired configuration.
We currently have Openserve, and Dark Fiber Africa (DFA) located in IronForge DC, the primary DC and only
DFA is in the secondary DC (Daralan) as fiber service providers. You are, however, allowed to install your own
fiber services to the directed data centers provided they are in place as per the time frames stipulated above
to ensure the project will have service continuity. Do not propose a wireless solution as an interim measure
while you install your fiber, we will not accept this as a proposal.
Diagram 1
3.2.1 Voice Call Details
Our current Monthly Call Volume is -+6 500 minutes per month. We will require your proposal to include
growth up to 100 000 minutes per month. With a destination profile as per diagram 2.
Diagram 2
3.2.2 Proposed Voice Solution
a) We require voice service delivered at both data centers over fiber connectivity.
b) The current call capacity required is for maximum of 60 concurrent calls. This capacity will need
to be adjusted as more clients are connected and call volumes increase. Current call density is 2.5
between 9am and 2pm but this can change drastically on a new customer with a different call
profile like a call center.
c) We require our existing number ranges to be ported to the successful bidder. Our Current
number ranges are 043702 8200 - 8299, 08737 30700 - 31199, 04310 10149 – 10948.
d) We require additional geographic (043) number range once the current block is filled. This will be
requested once we reach 80% of the current number range. We currently only have about 250
active numbers.
3.3 Proposed Cisco Unified Call Manger (CUCM) Upgrade
a) We need our current CUCM upgraded to the latest software version, current version at the time of
this document is v15, but if a new version is released before the close of submissions we will need to
pivot to that version.
b) We currently have two (2) CUCM virtual servers a publisher and subscriber. Publisher deals with call
routing and subscriber with device registrations. Both will need to be upgraded to the latest version.
c) The upgrade of the call managers can be completed once the voice service is deployed and live as this
is the top priority, but cannot be delayed by more then 3-6 months of the project start date.
d) We need our current licenses migrated / upgraded to the latest software version.
a. Our current license compliment is:
i. Enhanced 346 installed 167 consumed.
ii. Basic 170 installed 134 consumed
iii. Essential 65 installed 29 consumed
iv. Unity 334 installed 214 consumed
b. Current Total voice licenses count 581 installed consumed 330.
c. Cater for 250 licenses with the latest version of CUCM software upgrade. If some of our
current licenses can be migrated, please plan for this as a cost saving.
e) Device Counts:
Section
Source: PROJ-ICT-134_Bulk Voice 2027_EnvelopeA_Final.pdfEvaluation criteria and commercial equity goals
preference will be given to companies with a better rating in terms of contributions towards Broad Based Black Economic
The “tender” will be evaluated in accordance with the ELIDZ Procurement Policy using the 80/20 rule i.e. 80 of evaluation points
will be based on price competitiveness and 20 will be based on Specific Goals scoring. The following formula is used
Calculation of the points for Price
Ps = Points scored for price of tender under consideration R = Percentage of the price
Score Breakdown
Price (R) = 80 points Specific goals = 20 points
A maximum of 20 points may be awarded to a tenderer for the specific goal specified for the tender. The points scored for the
specific goal must be added to the points scored for price and the total must be rounded off to the nearest two decimal places.
Subject to section 2(1)(f) of the Act, the contract must be awarded to the tenderer scoring the highest points.
Preferential and specific goals shall be as per below may include
(g) Any other RDP goal or preference points in favor of historically disadvantaged individuals, may be added
(a) the applicable preference point system as envisaged in regulations
points that will be awarded to each goal, and proof of the claim for such goal.
1.1 Evaluation criteria and commercial equity goals..................................................................... 5
valid B-BBEE certificate and/or sworn affidavit may result in zero points being awarded for preference.
The following table shall be used to convert the Specific goals crit
The score achieved for quality functionality will be assessed using the criteria below, with each criterion scored
up to the maximum points indicated. Failure to submit the required information for a criterion will result in a
score of zero for that criterion. All technical requirements listed under Section B, item 3, Detailed
2.2.2 Functionality Evaluation Matrix
Evaluation Areas Evaluation Criteria Max Evaluation Description
A maximum of 15 points will be
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
Lower, Chester Rd, Sunnyridge, East London, 5201, South Africa
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
06 Aug 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Contact
+27 43 702 8200[email protected]www.elidz.co.zaLower, Chester Rd, Sunnyridge, East London, 5201, South Africa
Median Estimate
R 4 161 452
Range
Based on 5 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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