Monitoring services for mict seta programmes (occupational and historical qualifications)

Enquiries and submissions:

• Name: Supply Chain Management
• Email: [email protected]
• Telephone: +27 11 207 2600
• Queries must be submitted to [email protected] before the closing date.

MICT SETA Head Office

Supply Chain Management

19 Richards Drive, Gallagher Convention Centre

Gallagher House, Level 3 West Wing

Midrand

Submission method: email, one soft copy only.

Submission email: [email protected]

Closing date: 28 October 2026 at 11:00 AM South African Time.

Late or incomplete submissions will be disqualified.

Returnable documents — the RFQ must be completed, signed and submitted as a whole by the authorised company representative:

• CSD registration report.
• Completed pricing schedule.
• Valid tax clearance certificate or proof of application endorsed by SARS, or a SARS-issued verification pin.
• SBD 4 (Bidder's Disclosure): discloses whether the bidder or any connected person is employed by the state or has a relationship with anyone employed by the procuring institution.
• SBD 6.1 (Preference Procurement Claim Form): claims preference points for specific goals.
• Certified ID copies of all directors (not older than six months).
• CIPC documents and a valid shareholding certificate showing each director's percentage shareholding.
• Form A (Bidder's Eligibility): declares the bidder is not under procurement prohibition, not bankrupt, not engaged in corrupt or fraudulent practices, and accepts that false information may lead to elimination.

Disqualification risks:

• Submissions received after the closing date and time, for any reason.
• Any returnable form left unsigned or omitted.

Evaluation is in two stages.

Stage 1 — Functional evaluation (maximum 100 points, minimum qualifying score 70):

• Experience and Reference Letters (20 points): minimum three years' experience in provider monitoring, quality assurance, auditing, tracer studies or evaluation in the NQF/SETA/QCTO context. Evidence: at least three contactable reference letters or contracts, signed on client letterhead with contact details, project description and duration. Three or more signed letters from different clients = 20 points; one or two = 10 points; none = 0.
• Experience of Project Team (20 points): team CVs/profiles showing at least three years' experience in assessment/moderation/monitoring/tracer studies/accreditation site visits. Team must have a minimum of two members (project lead and a team member who will conduct visits). All monitoring personnel must hold an NQF level 7 qualification in IT, Media, Communication, Film and Television, Advertising or related field, be registered assessors/moderators with MICT SETA, and have at least three years' relevant experience. Certified NQF 7 or above = 20 points; NQF 6 = 10 points; none = 0.
• Methodology and Approach (30 points): detailed methodology covering sampling and risk-based targeting, site visit protocols, documentation review, evidence collection, non-compliance classification and reporting, showing understanding of both occupational (OQSF/QCTO) and historical qualifications. All elements = 30 points; only four elements = 20 points; fewer than three milestones = 0.
• Capacity and Geographic Reach (30 points): demonstrate capacity to monitor across all nine provinces, with proof of provincial networks, partnerships or staff, and a human resource plan showing how national coverage will be achieved. Plan covering all 9 provinces = 30 points; fewer than 9 = 0.

Stage 2 — Price and Specific Goals (80/20 preference point system):

• Price: 80 points.
• Specific goals (20 points): enterprise owned by historically disadvantaged persons = 10 points; owned by historically disadvantaged women = 5 points; owned by historically disadvantaged youth = 5 points.
• Enterprises not owned by historically disadvantaged persons receive 0 points.
• Award goes to the bidder with the highest combined score.

MICT SETA reserves the right to contact references prior to award.

Scope: provider monitoring of MICT SETA-accredited Skills Development Providers (SDPs) delivering:

• Occupational qualifications and programmes registered on the OQSF (administered by QCTO).
• The 11 extended historical qualifications gazetted in 2026 (in accordance with Government Gazette No. 50742 of 3 June 2024 and the 2026 extension).

Monitoring is national: all nine provinces where MICT SETA-accredited providers operate.

• MICT SETA will provide the list of targeted SDPs at contract commencement; scope confirmed at inception meeting.
• Number of SDPs monitored depends on the approved monitoring plan and budget.

Key activities:

• Inception meeting within 5 working days of contract start.
• Approved monitoring schedule and work plan within 10 working days.
• Physical on-site visits are the primary mode; remote/hybrid only with prior written MICT SETA approval.
• Each visit must assess: training environment and facilities; assessor/modernator availability and qualifications; learner records, portfolios of evidence and assessment records; compliance with scope of accreditation; learner attendance and progress; assessment and moderation practices; internal quality management systems; and corrective actions from previous findings.
• Use MICT SETA-approved monitoring instruments.
• Site visit report per SDP within 5 working days of the visit.
• Debriefing note shared with SDP and MICT SETA after each visit.
• Detailed monitoring report per SDP with findings, evidence, compliance ratings and corrective action recommendations with target dates.
• Consolidated tracking log updated monthly.
• Escalate non-compliance risking learner welfare or qualification integrity within 24 hours.
• At least two feedback sessions/workshops with monitored SDPs.

Deliverables and due dates:

• Inception Report and Approved Work Plan: 10 working days from contract commencement.
• Individual SDP Monitoring Reports: within 5 working days of each visit.
• Monthly Corrective Action Tracking Log: last working day of each month.
• Mid-Term Progress Report: approximately November 2026 (date TBC).
• Consolidated Monitoring Summary Report: 28 February 2027.
• Stakeholder Feedback Session: February/March 2027 (date TBC).
• Final Close-Out Report: 31 March 2027.

All reports in both editable (Microsoft Word) and PDF formats. Raw monitoring data (checklists, evidence records, photographs) to be handed over at contract conclusion.

Pricing format:

• Pricing schedule with one line item: 'Provider Monitoring for the total duration of the contract including travel and accommodation' (quantity 1).
• Provide cost breakdown per line item, sub-total, VAT at 15%, and total price including VAT.
• The RFQ price must remain valid for acceptance for 90 days from the closing date.

No bid security, bond, guarantee, retention or payment terms are stated in the document.

• CSD registration: mandatory prior to submission (National Treasury Circular 4A of 2016/17).
• Valid tax clearance certificate, or proof of application endorsed by SARS, or SARS-issued verification pin.
• CIPC registration documents and shareholding certificate.
• No B-BBEE level required for this tender; preference points are claimed for specific goals (historically disadvantaged persons, women, youth) via SBD 6.1.
• No CIDB grading required (not construction).
• All personnel conducting monitoring must be registered assessors/moderators with MICT SETA and hold NQF level 7 qualification in IT, Media, Communication, Film and Television, Advertising or related field.