Appointment of a suitably qualified and experienced service provider to provide cleaning and hygiene services at johannesburg water head office – turbine square for a period of six (6) months.

• Closing Date: 31 July 2026.
• Closing Time: 16:00.
• Site Briefing: 29 July 2026 at 11:00 at the Johannesburg Water Head Office.
• RFQ Validity Period: 60 days from the closing date.

• Supply Chain Management Contact: Nandipha Sikambule. Tel: 011 688 1421. Email: [email protected].
• End User Department Contact: Fikile Yika. Tel: 011 688 6637. Email: [email protected].
• For E-tender portal technical issues, contact the eTenders Contact Centre: Tel: +27(0)12 406 9222 / 012 406-9229 / 012 312-5000. Email: [email protected].

• Submit your quotation exclusively via the E-tender Portal at https://www.etenders.gov.za/. Follow the portal's step-by-step guide.
• The closing date and time is 31 July 2026 at 16:00. Late submissions will not be accepted.
• Your quotation must be on your company letterhead and submitted as a PDF file. MS Word, Excel, or picture files are not allowed.
• You must include the following compulsory returnable documents:

1. Original valid Tax Clearance Certificate or valid SARS PIN.
2. A valid BBBEE certificate or a compliant sworn affidavit. Non-compliant affidavits will score zero.
3. Municipal rates and taxes statement not older than 90 days in arrears.
4. Signed Declaration of Interest form (MBD 4).
5. Declaration of Bidder's past supply chain management practices (MBD 8).
6. Certificate of Independent Proposal Determination (MBD 9).
7. Proof of CSD registration / MAAA Supplier Number.
8. Preference points claim form (MBD 6.1).
9. Company registration documents with ID copies of directors/shareholders.

• Ensure all attached MBD forms are fully completed and signed.
• The total quotation value must include all applicable taxes (VAT, PAYE, income tax, UIF, SDL). Failure to include taxes will lead to disqualification.
• Submit a copy of a valid lease agreement or municipal account statement not older than 3 months.
• Quotations without required brand names will not be accepted.

The bidder must not be in the service of the state, and must not have any relationship with persons in the service of the state who may be involved in the evaluation or adjudication of the bid. The bidder must also comply with the Preferential Procurement Policy Framework Act and the Preferential Procurement Regulations.

• Scope: Provide comprehensive cleaning and hygiene services at Johannesburg Water Head Office (Turbine Square) for six months.
• Service Hours: 8 hours per day, Monday to Friday, excluding public holidays.
• Total Cleaning Area: 3590 square meters across Ground, First, Second, and Third floors.
• Key Cleaning Tasks:

• Daily sweeping, mopping, vacuuming of carpets, and spot cleaning.
• Daily disinfection of toilets, urinals, and basins (8 urinals, 22 cubicles total).
• Daily dusting and polishing of furniture, office equipment, and telephones.
• Daily waste removal from offices to a central waste area.
• Cleaning of boardrooms, gym area, and all kitchens daily.
• Weekly wall cleaning (up to 2m height) and scrubbing of non-carpeted areas.

• Hygiene Services: Provision and management of sanitary bins, including safe, compliant disposal of bio-hazardous waste.
• Equipment: Service provider must supply all necessary equipment, including industrial vacuum cleaners, burnishers, mops, brooms, and trolleys.
• Staffing: Option to use existing JW cleaning staff (1 supervisor, 1 cleaner per floor) or bring own personnel.
• Uniforms & PPE: All staff must be issued with appropriate PPE (boots, gloves, masks, etc.) and be clearly identifiable.
• Inspection & Reporting: Maintain and submit daily inspection checklists, consumable lists, and service sheets with monthly invoices.

• The service provider must be suitably qualified and experienced in cleaning and hygiene services.
• Mandatory submission of 3 or more signed, valid cleaning-related reference letters on client company letterhead (not for deep cleaning).
• Mandatory submission of an NCCA/BEECA Certificate.
• Mandatory submission of a valid Waste Management Certificate.
• Mandatory submission of a valid UIF compliance document not older than 12 months.

• Use the MBD 3.1 Pricing Schedule – Firm Prices form.
• Only firm prices in South African Rand are acceptable.
• The schedule must include itemised quantities, descriptions, unit prices, and total prices.
• Clearly state the subtotal, VAT at 15%, and the grand total inclusive of all applicable taxes.
• The bidder must declare that the offer complies with the specifications and accepts all conditions.

• Submit your pricing using the provided MBD 3.1 Pricing Schedule – Firm Prices.
• Only firm prices will be accepted. Prices subject to exchange rate variations are not allowed.
• The total bid price must be in South African Rand and include all applicable taxes (VAT, PAYE, income tax, UIF, SDL).
• All delivery costs must be included in the bid price for delivery at the prescribed destination.
• The offer must be valid for 60 days from the closing date.

• Mandatory Registrations & Certificates:

• Must be registered on the Central Supplier Database (CSD).
• Submit a valid BBBEE certificate or a compliant sworn affidavit.
• Submit a valid Tax Clearance Certificate or SARS PIN.

• Company Documentation:

• Submit company registration documents with ID copies of directors/shareholders.
• Submit a valid lease agreement or municipal account statement not older than 3 months.

• Mandatory Declarations (MBD Forms):

• Declaration of Interest (MBD 4).
• Declaration of Bidder's past supply chain management practices (MBD 8).
• Certificate of Independent Proposal Determination (MBD 9).

• Other Mandatory Requirements:

• No bids from persons in the service of the state.
• No bids from entities blacklisted by National Treasury or any national authority for non-performance.
• If applicable, a properly signed Joint Venture Agreement must be submitted.

• Specific Service Provider Requirements:

• Provide 3 or more signed, valid cleaning-related reference letters on client company letterhead (not for deep cleaning).
• Provide an NCCA/BEECA Certificate.
• Provide a valid Waste Management Certificate.
• Provide a valid UIF Letter of Compliance or Labour e-Filing Employer Statement of Account not older than 12 months.

• Daily disinfection of all toilets, urinals, basins, and high-touch surfaces.
• Provision of appropriate PPE (boots, gloves, masks, etc.) for all cleaning personnel.
• Safe and compliant handling and disposal of bio-hazardous sanitary waste in accordance with environmental laws.
• Use of closed trolleys for discreet removal of waste bags.
• Maintenance of SHE bins with weekly replenishment of sanitizers/deodorants.

• The contract is subject to the General Conditions of Contract (GCC) and any Special Conditions of Contract.
• The quotation must be valid for 60 days from the closing date.
• All delivery costs must be included in the bid price.
• The bidder must confirm if their offer complies with the specifications and note any deviations.
• The contract duration is six months for the cleaning and hygiene services.

• The 80/20 preference point system will be used for evaluation.
• 80 points are allocated to price.
• 20 points are allocated to Specific Goals as defined in the Preferential Procurement Regulations 2022.
• Points for Specific Goals are claimed using the MBD 6.1 form and supporting documentation.