Cleaning, laundry, and related services for the ditsong national museum of cultural history, covering offices, guesthouse, conference facilities, mplc, and clinic, with a single contract awarded to one entity. Bids must be submitted as separate original technical and financial bids, remain valid for 90 days, and include a csd report and sanas b-bbee certificate or sworn affidavit; the most consequential consideration is that bids with variable pricing are automatically rejected.
Key Requirements
Closing date and time: submit before the deadline on the closing date; faxed or emailed bids are not accepted.
Bid format: prepare one Technical Bid and one Financial Bid separately, each marked "Original Technical Bid" or "Original Financial Bid", typed or written in indelible ink, signed, and every page initialled.
Validity: bids must remain valid for 90 days after closing.
CSD registration: must be registered on the Central Supplier Database (www.csd.gov.za) and attach the CSD report.
B-BBEE: provide a SANAS-accredited B-BBEE certificate or sworn affidavit; consortium/JV members must each submit a separate TCS certificate/PIN/CSD number.
Pricing: quote in South African Rands; fixed for the first year, then adjusted by CPI; variable price quotations are non-responsive and rejected.
Mandatory services: include cleaning of offices, guesthouse (15 beds), MPLC (110 beds), and clinic (6 beds), plus laundry of all bedding after every use and sanitary services.
ROBBEN ISLAND MUSEUM INVITES ALL INTERESTED PROSPECTIVE QUALIFIED SERVICE PROVIDERS TO SUBMIT PROPOSALS TO RENDER A COMPREHENSIVE HYGIENE AND CLEANING SERVICES FOR ROBBEN ISLAND MUSEUM FOR A PERIOD OF THIRTY-SIX (36) MONTHS
Tender context
Return to this tender’s issuing organisation, province, or category.
Robben island museum invites all interested prospective qualified service providers to submit proposals to render a comprehensive hygiene and cleaning services for robben island museum for a period of thirty-six (36) months
Briefing SessionCompulsory
Date & Time
Tuesday, 13 October 2026 - 11:00
Venue
Robben Island
Important: Attendance at this briefing session is mandatory. Bids from suppliers who do not attend may be disqualified.
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
7 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
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Document read
Compliance review
Bid-ready summary
Closing date: 13 October 2026 at 11:00
Compulsory site briefing: Tuesday, 29 September 2026, 09:00 to 12:00
Clarification deadline: close of business one week before the bid deadline (by 6 October 2026)
Scope: comprehensive hygiene and cleaning services for Robben Island Museum for 36 months.
Sites covered:
Quay 501
Jetty 1
Clock Tower Building
Nelson Mandela Gateway (NMG)
Robben Island (RI)
Services required:
General cleaning (interior and exterior), including windows (high windows included), carpets, hard floors, walls, staircases, elevators, kitchens, ablutions, exhibitions and artifacts.
Deep cleaning at all sites per schedule.
Laundry service: wash all bedding of the Guesthouse (15 beds), Multi-Purpose Learning Centre (110 beds) and Clinic (6 beds) after every use; laundry must be done on the mainland.
High window cleaning at NMG and on Robben Island.
Hygiene services: supply (on rental) and maintain hygiene equipment, refill hand sanitizers and consumables, remove and dispose of sanitary bins.
Cleaning of buses, vehicles and ferries (Krotoa and Sikhululekile) inside and out.
Hospitality service: event and meeting set-up, tea and water stations, housekeeping for island accommodation.
Operational requirements:
Provide proof of public liability insurance of R20 000 000 against accident, injury and death.
Use environmentally friendly controls and SABS-approved chemicals; comply with OSHA and the Occupational Health and Safety Act.
Meet HACCP principles / ISO 2200 requirements.
Supply hygiene equipment on a rental basis; install after hours after the last tour boat leaves the island, with guidance from the Infrastructure and Facilities Manager.
Keep stock refilled to avoid service interruption.
Deploy personnel with relevant hygiene services experience.
Provide one diesel vehicle on the island to transport cleaning equipment, displaying the company logo; RIM provides cargo vessel transport at no cost.
Cleaning supervisor on the island must hold a valid driver's licence.
Labour costs must not be below the sectoral wage determination.
Provide proof of compliance with the Pension Funds Act and Unemployment Insurance Contributions Act.
Attend mandatory monthly meetings with RIM staff representatives.
Subject to quarterly performance evaluations.
RIM may increase or decrease cleaning personnel numbers from time to time.
Quality standards: detailed standards for sweeping, mopping, dusting, window cleaning, toilet cleaning, hard floor care, waxing, carpet care, spot cleaning, staircases, kitchens and more (e.g. floors free of streaks, toilets spotless and disinfected, surfaces dust-free).
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.