Appointment of a service provider to conduct once off iso management systems training for the department of water and sanitation: eastern operations

• Closing date and time: 14 August 2026 at 11:00.
• Quotation validity period: 120 days from the closing date.

For technical queries:

• Contact: Mr N Hlomuka
• Telephone: 033 239 1270
• Email: [email protected]
• Postal address for written queries: The Director: Eastern Operations, Department of Water and Sanitation, Private Bag X24, Howick.

For bidding procedure enquiries:

• Contact: Gerda Lamprecht
• Telephone: 033 239 1903
• Email: [email protected]

• Submit the original bid, covering letter, and supporting documents sealed in an envelope clearly endorsed with the tender number and title: WTE-2618ES: APPOINTMENT OF A SERVICE PROVIDER TO CONDUCT ONCE OFF ISO MANAGEMENT SYSTEMS TRAINING FOR THE DEPARTMENT OF WATER AND SANITATION: EASTERN OPERATIONS.
• Delivery address: Supply Chain Management Office or deposit in the bid box at the entrance of Department of Water and Sanitation, R103 Prospect Road, Howick.
• Postal address for courier: Department of Water and Sanitation, Supply Chain Management Office, Private Bag X24, Howick, 3290. Do not address parcels to an individual; mark clearly 'Tender Box'.
• Deadline: 11:00 on 14 August 2026. Late bids will not be accepted.
• Required returnable documents: SBD1, SBD3.1 (fully completed and priced), SBD4, SBD6.1, Bill of Quantities (fully completed), accreditation letters, and all other listed documents.
• Each page of the completed document must be initialled at the bottom.
• The bid must be signed by an authorised person with proof of authority (e.g., company resolution).
• Bids must be submitted as a complete set; pages must not be detached.
• No telegraphic bids (email, fax, etc.) are accepted.
• Quotations must remain valid for 120 days after the closing date.

The Bidder must complete and attach the following Returnable Documents: SBD Forms to be completed and signed, Returnable Schedules required for Bid Evaluation purposes, Other Documents required for Bid Evaluation purposes

Accreditation by internationally recognized ISO training body. Submission of all mandatory documents. Compliance with administrative requirements including CSD registration, tax compliance, CIPC registration. Valid B-BBEE certificate or sworn affidavit. Training must be delivered physically at provider's facility in English.

Scope: Appointment of a service provider to conduct once-off ISO management systems training for the Department of Water and Sanitation: Eastern Operations.

• Training courses required:

• ISO 14001:2026 Introduction (4 persons)
• ISO 9001:2015 Introduction (3 persons)
• ISO 14001:2026 Lead Implementer (4 persons)
• ISO 9001:2015 Lead Implementer (3 persons)
• Management Systems Internal Auditor (2 persons)

• Training Requirements:

• Service provider must be accredited or recognised by an internationally recognised certification/training body (e.g., PECB, CQI and IRCA, Exemplar Global).
• Training material must be aligned with latest ISO 9001 and ISO 14001 standards.

• Training Delivery:

• Must be conducted physically at the service provider’s training centre/facility.
• Must be delivered in English.

• Submission Requirements:

• Provide detailed training programme/agenda, learning outcomes, training material, assessment methodology, attendance registers, and certificates of competence.
• Ensure successful candidates are registered/certified with the relevant certification body.

• Invoices and payments will be based on the actual number of employees trained.

• Submit a detailed training programme/agenda.
• Provide learning outcomes and course objectives.
• Supply all training material.
• Specify assessment methodology (where applicable).
• Maintain attendance registers and completion records.
• Issue certificates of competence to successful participants.

• Track record: Provide a minimum of two reference letters confirming completed works, on company letterhead and signed by an authorised representative.
• Trainer competency: Submit CVs for at least two trainers demonstrating at least 3 years' experience as a Certified Lead Auditor/Lead Implementer, with evidence of implementing, auditing, or consulting on the relevant ISO standard.

• The service provider must deliver accredited training aligned with the latest ISO 9001 and ISO 14001 standards.
• Must provide detailed training programme, learning outcomes, training material, assessment methodology, attendance registers, and certificates of competence.
• Trainers must have Certified Lead Auditor/Lead Implementer qualifications with at least 3 years' experience.

• Use SBD3.1 Pricing Schedule – Firm Prices.
• Bill of Quantities must list: ISO 14001:2026 Introduction (4), ISO 9001:2015 Introduction (3), ISO 14001:2026 Lead Implementer (4), ISO 9001:2015 Lead Implementer (3), Management Systems Internal Auditor (2).
• Prices must be firm and include all delivery costs and applicable taxes.
• Bid must be valid for 120 days.

• Pricing format: Submit firm prices only. Non-firm prices (including those subject to exchange rate variations) will not be considered.
• Use SBD3.1 Pricing Schedule – Firm Prices. It must be fully completed and priced out. Failure to do so renders the bid invalid.
• Bill of Quantities (BOQ) must be fully completed.
• All delivery costs must be included in the bid price for delivery at the prescribed destination.
• The bid price must include all applicable taxes (VAT, PAYE, income tax, UIF, skills development levies).
• Payment terms: All payments will be made via Electronic Fund Transfer.
• Quotation must remain valid for 120 days from the closing date.

Mandatory compliance documents:

• Central Supplier Database (CSD): Must be registered and provide CSD report. Provide MAAA number on SBD1.
• Tax Compliance: Must be tax compliant with SARS (verified via CSD and SARS). Attach Tax Compliance Status PIN.
• Company Registration: Active registration with CIPC. Attach copy of CIPC/CIPRO certificate.
• B-BBEE: Submit a valid B-BBEE Status Level Verification Certificate or a valid original sworn affidavit. Failure to submit forfeits B-BBEE preference points.
• SBD Forms: Complete, sign, and submit SBD1, SBD4, SBD6.1.
• Authority to Sign: Provide a letter of appointment or company resolution authorising the person signing the bid.
• Document Signing: Initial and sign tender data sections (T1 & T2). Initial each page of sections C1, C2, C3 and sign where required.
• Additional Documents: Provide company registration certificate, original valid Tax Clearance Certificate, certified copies of shareholders' IDs, and comprehensive CSD reports.

• Submit a valid B-BBEE Status Level Verification Certificate or sworn affidavit.
• For joint ventures, submit a consolidated BEE certificate.
• B-BBEE points are allocated for status level 1 or 2 contributors that are QSE or EME.

• Training must cover ISO 14001 Environmental Management System standards.

• The General Conditions of Contract form an integral part of the contract documents.
• All payments will be made via Electronic Fund Transfer.
• The successful bidder must submit a 'Letter from the manufacturer' confirming supply arrangement within 14 days after bid approval.
• Quotations must remain valid for 120 days after the closing date.
• The Department does not bind itself to accept the lowest or any bid.
• The Department is not liable for bidder's expenses incurred in preparing and submitting bids.

• No alterations, omissions, or additions may be made to the document, but bidders may qualify their bid if necessary.
• Bidders waive any conditions on their stationery that conflict with this document's conditions.

• Bidders must satisfy themselves that the bid document is complete and conforms to the index.
• Report any indistinct figures, missing pages, or obvious errors to the Department immediately for clarification before submission.

• The 80/20 preference point system applies.
• Evaluation is conducted in four phases: Mandatory Requirements, Functionality Compliance, Administrative Compliance, Price and Specific Goals.
• Specific goals points allocation: Women ownership (5), Disability ownership (5), Youth ownership (5), Location in KZN province (2), B-BBEE status level 1 or 2 for QSE/EME (3).