166 K E Masinga Road (Formerly Old Fort Road) - Durban - KZN - 4001
Organization Type
GOVERNMENT
Published
19 Jul 2026
OCDS Reference
ocds-9t57fa-162804
Summary
The ethekwini metropolitan municipality invites bids for the provision of electronic payment processing services as a third-party revenue collector for a 36-month period. This tender is aimed at qualified service providers who can manage electronic revenue collection on behalf of the municipality. Bidders must have specific industry certifications and experience in electronic payment processing.
Key Requirements
Mandatory experience: Minimum 3 years in electronic payment processing, with reference letters on client letterhead.
Required certifications: Valid PASA certificate and proof of registration as an authorized Financial Services Provider (FSP).
Operational requirement: Contractual agreement with retailers' platforms for cash or card payment collection at point of sale.
Submission method: Both a hard copy (ruling version) and an electronic copy via the JDE system are mandatory by 21 August 2026 at 11:00am.
Compliance: Registration on the National Treasury Central Supplier Database (CSD) and submission of a Tax Compliance Status PIN or Tax Clearance Certificate are required.
Evaluation: Price and Preference (90/10 system) applies, with preference points based on ownership and location goals via MBD 6.1 form.
Tender validity: Tenders must remain valid for 120 days after opening, plus a further 12 months unless otherwise notified.
Provision of electronic payment processing services (third party revenue collector) for a period of 36 months
Briefing Session
Date & Time
Friday, 21 August 2026 - 11:00
Venue
null
Requirements & Eligibility
Eligibility Criteria
-There will be NO clarification meeting. Bidders are requested to submit emailed queries related to the bid. -Emailed queries are to be submitted by 2026-08-06. emailed questions and answers will be consolidated and posted on etenders/municipal website by 2026-08-13. -technical: portia dlamini (t) 031-311 1360 general: thembinkosi dlamini (t) 031-322 5091
Review in progress · 0 of 2 documents being finalised
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Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
7 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
37.2 Agreement - 1F - 36464 - Provision of Electronic Payment Processing Services for 36 months.doc
This document is a mandatory Occupational Health and Safety (OHS) agreement form required from service providers bidding for the 'Provision of electronic payment processing services (Third party revenue collector)' tender issued by eThekwini Municipality. The agreement, required under Section 37(2) of the OHS Act No. 85 of 1993, establishes the service provider's legal responsibilities for health and safety while performing work on municipal premises over the 36-month contract period.
Ethekwini Metropolitan Municipality invites tenders for the provision of electronic payment processing services (third-party revenue collector) for a 36-month period. The tender involves managing electronic revenue collection through established retail platforms.
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Based on 5 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
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Document read
Compliance review
Bid-ready summary
Provision of Electronic Payment Processing Services (Third-party revenue collector) for a period of 36 months.
Important Dates
Source: 36464-1F Tender Document .pdf (TENDER)
Closing date and time: Friday, 21 August 2026 at 11:00am.
Clarification meeting: There will be no clarification meeting.
Technical queries deadline: Submit by 06 August 2026. Consolidated answers uploaded by 13 August 2026.
Tender validity period: 120 days after opening, plus a further 12 months unless otherwise notified.
Contact Information
Source: 36464-1F Tender Document .pdf (TENDER)
General and Contractual queries: Thembinkosi Dlamini, Tel: 031 311 8617, Email: [email protected]
Appeals and objections: Ms. S. Pillay, City Manager's Office, P.O. Box 1394, Durban, 4000, Email: [email protected]
Hard copy submission address: Tender Box, ground floor foyer, Municipal Buildings, 166 KE Masinga Road (Old Fort Rd), Durban.
Submission Guidelines
Source: 36464-1F Tender Document .pdf (TENDER)
Submit both a hard copy and an electronic copy. The hard copy is the ruling version.
Hard copy: Sealed, addressed to the City Manager, marked with Tender Number 36464-1F. Place in the Tender Box at ground floor foyer, Municipal Buildings, 166 KE Masinga Road (Old Fort Rd), Durban.
Closing: Friday, 21 August 2026 at 11:00am. Late submissions will not be accepted.
Required returnable documents: Authority of Signatory, Tax Compliance Status PIN/Tax Clearance Certificate, Declaration of Municipal Fees, Declaration for Occupational Health and Safety Act, MBD 4, MBD 5 (if applicable), MBD 6.1, MBD 8, MBD 9, Official Tender Form.
Tenderers must be registered on the National Treasury Central Supplier Database (CSD). Provide CSD Supplier Number (MAAA).
Tenderers must use official tender documents downloaded from eTenders website or eThekwini Municipality website. Print on A4, one-sided, and bind.
Facsimile, email, or posted tenders will not be accepted.
Tender validity: 120 days after opening, plus a further 12 months unless otherwise notified.
Failure to include required documents or follow submission instructions will result in disqualification.
Evaluation Criteria
Source: 36464-1F Tender Document .pdf (TENDER)
Minimum 3 years' experience in electronic payment processing (client reference letters required). Valid PASA (Payments Association of South Africa) certificate. Valid proof of registration as authorized Financial Services Provider (FSP). Contractual agreement with retail platforms for cash/card collections at point of sale. Not in service of the state (Regulation 44). Municipal fees must be paid or acknowledgement of debt agreement in place.
Technical Specifications
Source: 36464-1F Tender Document .pdf (TENDER)
Service: Provision of Electronic Payment Processing Services (Third-party revenue collector) for 36 months.
Mandatory experience: Minimum 3 years’ experience in Provision of Electronic Payment Processing.
Required certifications/registrations: Valid PASA certificate and proof of registration as an authorized Financial Services Provider (FSP).
Operational requirement: Contractual Agreement with Retailers platforms for collecting payments (cash or card) at point of sale.
Delivery and risk: Supplier must quote unit price including delivery to specified point. Risk remains with supplier until delivery.
Samples: May be required for inspection prior to closing date.
Manufacturers: Names of manufacturers must be stated. Non-manufacturers must provide valid agreement with manufacturer/accredited distributor covering contract period.
Sub-contractors: If work will be sub-contracted, state parts and sub-contractor details.
Experience & Qualifications
Source: 36464-1F Tender Document .pdf
Mandatory requirement: Minimum 3 years’ experience in Provision of Electronic Payment Processing. Provide reference letters on client letterhead showing service type, contract period, value, signed and stamped.
Quality Management
Source: 36464-1F Tender Document .pdf
Samples may be required for inspection prior to closing date.
Goods supplied only against official order from Municipality.
Delivery period must be clearly stated as it may affect adjudication.
Risk remains with supplier until delivery.
Municipality may accept more than one technically compliant tender.
Supplier bound to provide quantities stipulated in specification.
Pricing Schedule
Source: 36464-1F Tender Document .pdf
Pricing details in Section 8: Bill of Quantities/Schedule of Rates/Activities.
Estimated quantities provided for information; supplier bound to supply actual quantities required.
Official Tender Form must be used for pricing; deviations may preclude tender.
Prices quoted in ZAR, exclusive and inclusive of VAT separately.
Firm prices may be submitted for 12-month periods.
Financial Requirements
Source: 36464-1F Tender Document .pdf (TENDER)
Pricing: Quote in South African Rand (ZAR). State prices exclusive and inclusive of VAT separately on Official Tender Form.
Pricing structure: Must follow Official Tender Form. Deviations may preclude tender.
Nett prices: After deduction of any brokerage or discount allowed to Municipality.
Firm prices: May submit firm prices for each 12-month period, free from fluctuations including statutory increases.
Estimated quantities: Provided in Section 8 (Bill of Quantities/Schedule of Rates/Activities) for estimating total price. Supplier bound to supply actual quantities required, which may differ.
Payment: Payment terms as per Conditions of Contract. Payment only to Supplier(s); factoring arrangements not accepted.
Financial standing: Municipality may require evidence of adequate financial standing to meet obligations.
Forward exchange: For imported goods, supplier must arrange forward exchange cover within 7 days of purchase order.
Compliance Requirements
Source: 36464-1F Tender Document .pdf (TENDER)
Central Supplier Database (CSD): Registration mandatory. Provide CSD Supplier Number (MAAA). Joint Venture partners must each be registered.
Tax compliance: Submit valid Tax Compliance Status PIN (TCS PIN) or original Tax Clearance Certificate. Include in submission.
Municipal fees: Declaration of Municipal Fees required. Municipal fees must be fully paid or acknowledgement of debt agreement concluded. Applicable even outside eThekwini area.
B-BBEE: Preference points claimed via MBD 6.1. Proof may include CIPC document, CSD report, B-BBEE certificate, or consolidated certificate for consortium/JV.
Mandatory returnable documents: MBD 4 (Declaration of Interest), MBD 5 (Declaration for Procurement Above R10 Million if applicable), MBD 6.1 (Preference Points Claim), MBD 8 (Declaration of Bidder’s Past SCM Practices), MBD 9 (Certificate of Independent Bid Determination).
Occupational Health and Safety: Declaration with respect to Occupational Health and Safety Act required. Must comply with Act and Municipality's health and safety specifications.
Joint Venture: If submitting as JV, include acceptable Joint Venture Agreement and B-BBEE certificate for JV.
Persons in service of the state: Tenders from persons in service of the state (as per Regulation 44) will not be considered.
Audited financial statements: If required by law, submit audited annual financial statements for past three years.
Health & Safety
Source: 36464-1F Tender Document .pdf
Compliance with Occupational Health and Safety Act and Regulations required.
Declaration with respect to Occupational Health and Safety Act must be submitted.
Tenderer must undertake to perform work/services in compliance with Act and Municipality's health and safety specifications.
A documented Health and Safety Plan subject to Municipality approval may be required.
Tenderer liable for penalties for non-compliance.
Contractual Terms
Source: 36464-1F Tender Document .pdf
Contract governed by Standard Conditions of Tender, Special Conditions of Tender, General Conditions of Contract (NT Circular 52 July 2010), Special Conditions of Contract, Occupational Health and Safety Act, and eThekwini Code of Conduct.
Tenderer deemed to accept all conditions; material divergences may cause disqualification.
Municipality not bound to accept lowest or any tender; may accept whole or part.
Successful tenderer must sign written Contract Form (MBD 7).
Change of ownership or major policy during contract must be disclosed in covering letter.
Breach of Regulation 44 (persons in service of state) allows termination.
Appeals: Lodge within 14 days of decision/action in writing to City Manager, attention Ms S Pillay. Non-refundable admin fee R6,131.00 payable.
Cancellation: Municipality may cancel tender before award; no liability for damages.
Negotiations: Accounting Officer may negotiate with preferred bidders under Regulation 24 of MFMA.
Payment only to supplier; factoring not accepted.
Document37.2 Agreement - 1F - 36464 - Provision of Electronic Payment Processing Services for 36 months.docReview complete
Description
Source: 37.2 Agreement - 1F - 36464 - Provision of Electronic Payment Processing Services for 36 months.doc
This document is a mandatory Occupational Health and Safety Agreement (Section 37(2) of Act No. 85 of 1993) between Ethekwini Municipality and the service provider for the provision of electronic payment processing services over 36 months.
Evaluation Criteria
Source: 37.2 Agreement - 1F - 36464 - Provision of Electronic Payment Processing Services for 36 months.doc (unknown)
The primary eligibility criterion implied by this document is the service provider's willingness and legal capacity to enter into this OHS agreement, accepting full employer responsibilities under the OHS Act. While broader commercial and technical eligibility criteria for the tender are not contained in this excerpt, compliance with this OHS agreement is a mandatory condition for any contract award.
Technical Specifications
Source: 37.2 Agreement - 1F - 36464 - Provision of Electronic Payment Processing Services for 36 months.doc (unknown)
The tender requires compliance with the Occupational Health and Safety Act (No. 85 of 1993). The service provider must:
Acknowledge responsibilities as an employer under the Act.
Ensure all work, machinery, and plant used on Ethekwini Municipality premises comply with the Act.
Adhere to all municipal site rules and safety, health, and environmental requirements.
Inform the municipality promptly if unable to perform under the agreement.
Ensure drivers obey traffic signs and speed limits on municipal premises.
Maintain vehicles in good, safe working condition.
Ensure all employees have valid medical certificates of fitness.
Provide appropriate Personal Protective Equipment (PPE) to all employees under their control.
Be registered and in good standing with the Compensation for Occupational Injuries and Diseases Commissioner or have Personal Accident Cover.
Compliance Requirements
Source: 37.2 Agreement - 1F - 36464 - Provision of Electronic Payment Processing Services for 36 months.doc (unknown)
The service provider must:
Be registered and in good standing with the Compensation for Occupational Injuries and Diseases Commissioner or have Personal Accident Cover.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
166 K E Masinga Road (Formerly Old Fort Road) - Durban - KZN - 4001
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2
Last checked
19 Jul 2026
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Enhanced
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This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.