Three-year change management services for the state security agency (SSA/17/2026-27)

Closing: 6 November 2026 at 11:00

Briefing: none — no briefing session will be held for this tender.

Enquiries: accepted until two days before the closing date.

Bidding procedure enquiries

• Contact: Ms. Nobantu Mogotsi
• Telephone: +27 (12) 427 4174
• Email: [email protected]

Submission address

SSA Headquarters Reception

Musanda Complex

R50 Delmas Road

Rietvlei, Pretoria

Joe Nhlanhla Street 377-JR

Rietvlei, Pretoria

Submission method

• Sealed envelope deposited in the bid box, or submitted via the e-tender website.
• The envelope must bear the bid number, bid description and closing date.

Bid box

SSA Headquarters Reception

Musanda Complex

R50 Delmas Road

Rietvlei, Pretoria

Joe Nhlanhla Street 377-JR

Rietvlei, Pretoria

Closing

• 6 November 2026 at 11:00. Bids must be deposited before the closing time and date.

Enquiries

• Questions may be directed to the listed contact up to two days before the closing date.

Returnable documents

• SBD 1 (Invitation to Bid): signed offer cover page, with proof of authority to sign such as a company resolution.
• SBD 2 (Application for Tax Clearance Certificate): an original valid tax clearance certificate must accompany the bid.
• SBD 3.3 (Pricing Schedule – Professional Services): completed pricing, with the total bid price including VAT carried to SBD 1.
• SBD 4 (Bidder's Declaration / Declaration of Interest): discloses state employment and relationships with the procuring institution.
• SBD 6.1 (Preference Points Claim Form): claims B-BBEE preference points under the 80/20 system.
• Schedule F (Qualifications and Experience), Schedule G (Organisation Type), Schedule H (Organisational Structure), Schedule I (Nearest Office), Schedule J (Financial Particulars).
• Schedule K (Security Clearance Requirements): declarations and security questionnaire.
• B-BBEE status level verification certificate or sworn affidavit (EMEs and QSEs).
• Detailed price quotation on the bidder's company letterhead.
• Security clearance documentation must be submitted in a separate envelope marked "SECURITY REQUIREMENTS".
• Bid validity: 150 calendar days from the closing date.

Disqualification risks

• Any returnable form omitted or left unsigned.
• Failure to submit an original valid tax clearance certificate.
• Non-cooperation with vetting officers.
• Listing on the Register for Tender Defaulters or the List of Restricted Suppliers.

Evaluation runs in four phases.

Phase 1 – Administrative / pre-qualification

• Compliance with the listed administrative and mandatory bid requirements; non-submission of any listed document may disqualify the bid.

Phase 2 – Mandatory requirements

• Bidders must meet the mandatory requirements table; failure disqualifies the bid.

Phase 3 – Technical proposal

• Minimum qualifying score: 65 points out of 100 to proceed to price and preference evaluation.
• Shortlisted bidders must present their solution; the presentation forms part of the technical assessment.
• Presentation scoring: 8 criteria, each worth 12.5 points, total 100.
• Minimum presentation score: 80 out of 100 to be considered compliant.
• Rating scale: Excellent (fully addressed), Good (substantially addressed with gaps), Fair (limited information), Poor (not addressed).

Phase 4 – Price and B-BBEE (80/20 preference point system)

• Price: maximum 80 points.
• B-BBEE status level of contribution: maximum 20 points.
• Price points are rounded to two decimal places.
• Bidders who do not submit B-BBEE proof are not disqualified but score 0 of 20 for B-BBEE.
• Award may be subject to price negotiation with the preferred bidder.

Scope

• Appointment of a change management service provider to deliver an end-to-end change management strategy for the State Security Agency over three years.
• The Agency is restructuring its organisational structure and culture; the provider must supply specialist support, facilitate organisational readiness and drive culture transformation.

Stages

• Stage 1: Immediate priority requirements.
• Stage 2: Organisational transformation and implementation support.
• Stage 3: Future-state design and transition support.
• Stage 4: Sustainability and benefits realisation.

Qualifications and experience required

• PROSCI Certified Change Management Practitioner, or qualifications in organisational development, business administration, strategic management, project management, corporate communications or management consulting.
• Demonstrable experience leading large-scale organisational transformation and restructuring initiatives.
• Proven experience delivering organisational transformation and change management to security organisations and/or state-owned entities in South Africa.

Knowledge required

• Organisational transformation and change management methodologies.
• Organisational design, restructuring and operating model implementation.
• Culture transformation and workforce transition management.
• Public sector governance, organisational effectiveness and institutional reform.
• Business process optimisation and technology-enabled transformation.

Skills required

• Strategic advisory and transformation management.
• Stakeholder engagement and executive facilitation.
• Organisational diagnostics and analysis.
• Leadership alignment and change enablement.
• Communication and stakeholder management.
• Programme and project management.
• Business process improvement and implementation.
• Problem-solving, reporting and decision support.

Security

• Staff involved must hold valid security clearances at the level determined by the SSA; the default level is confidential, and other environments require secret clearance.
• All staff directly involved must sign an Oath of Secrecy and are bound by the Protection of Information Act, 1982 (Act 84 of 1982).
• The provider must maintain a list of personnel showing clearance status.
• Clearance costs are for the bidder's account.

Pricing format

• Pricing Schedule SBD 3.3 (Professional Services) must be completed in full.
• A ceiling price for the total estimated completion time of all phases, inclusive of all applicable taxes, must be indicated.
• Hourly and daily rates must be given for each person and position involved; certified invoices are rendered on this basis.
• Cost per phase and man-days per phase must be stated.
• Travel and other expenses must be itemised by rate, quantity and amount; only actual costs are recoverable and proof must accompany certified invoices.
• All prices must be inclusive of VAT.
• The total bid price including VAT must be carried to SBD 1.
• A detailed price quotation on the bidder's company letterhead must also be submitted.
• Bidders must state whether rates are firm for the full contract period and, if not, the basis for adjustment.
• The period required to commence after acceptance and the estimated man-days for completion must be stated.

Other

• Bid validity: 150 calendar days from the closing date.
• Award may be subject to price negotiation with the preferred bidder.

Registration and tax

• Bidders must be registered on the Central Supplier Database (CSD) or willing to register.
• Tax matters must be compliant with SARS at submission, during the tender and at award.
• An original valid Tax Clearance Certificate (valid 6 months from issue) must be submitted with the bid; failure invalidates the bid.
• Tax clearance and B-BBEE certificates must be renewed every 12 months and submitted to Supply Chain Management.

B-bbee

• A valid B-BBEE status level verification certificate or a sworn affidavit (EMEs and QSEs) must be submitted to claim preference points.
• Bidders without B-BBEE proof are not disqualified but score 0 of 20 preference points.

Company documents

• Company registration certificate, proof of directorship/shareholding, and identity documents of directors, members, shareholders or the sole proprietor involved in the project (directors must be South African).
• Identity documents and a list of employees or contractors requiring access to the premises (South African).
• Audited financial statements covering two years (income statement, balance sheet, cash flow statement).
• Bank letter indicating the bank credit rating, all company bank account details and three months of bank statements.
• Comprehensive company profile, SARS tax certificate, B-BBEE scorecard, name and contact details of the auditing or accounting firm, list of major creditors, and letters declaring members or directors involved in associated businesses.
• Relevant industry registrations and compliance certificates, where applicable.

Exclusions

• Bidders listed on the Register for Tender Defaulters or the List of Restricted Suppliers are automatically disqualified.

Consortia and joint ventures

• The bid must be signed so as to bind all members legally.
• A lead member must be nominated and authorised in the consortium agreement; only the lead member may communicate with the SSA.
• A copy of the consortium agreement must be submitted.
• Each member must submit its own B-BBEE certificate and be tax compliant.
• Preference points are awarded only where a consolidated B-BBEE certificate is submitted.
• Members must be registered on the CSD or willing to register.

Security clearance

• The successful bidder must obtain a positive security clearance and cooperate with vetting officers; non-cooperation may disqualify the bidder.