Five-year water dispenser rental and purified drinking water supply for atns east london (fael) and mthatha (faut)

Issue date: 06 November 2026.

Closing date and time: 20 November 2026 at 11h00 CAT.

Bid validity: 60 days from submission.

Supplementary information for administrative compliance: within seven (7) days if requested.

Replies to additional information requests during evaluation: within seven (7) working days.

Pre-closure enquiries: Bright Blessie, Officer: Demand Management. Email: [email protected]. Copy: [email protected]. Subject line: reference number and tender description.

Post-closure enquiries: Charles Sekgobela, Officer: Acquisition Management. Email: [email protected]. Copy: [email protected]. Telephone: +27 11 607 1000.

Bidding procedure enquiries: Charles Sekgobela. Telephone: +27 11 607 1000. Email: [email protected].

Fraud hotline: 0800 222 335 (24-hour freecall). Email: [email protected]. Website: www.tip-offs.com.

Submission method: e-Submission (e-Tender) system online; email submissions not accepted; no physical submission address stated.

Service delivery addresses: ATNS East London (FAEL), East London Airport, East London, Eastern Cape. ATNS Umtata (FAUT), Mthatha Airport, Mthatha, Eastern Cape.

Submission channel: online via the e-Submission (e-Tender) system only. Submissions sent by email will not be accepted or processed.

Closing: 20 November 2026 at 11h00 CAT.

Bid structure: two parcels through e-Submission. Parcel A – Administrative (Phase 1 and 2): Volume 1A general instructions and administrative requirements (excluding SBD 3.1 and SBD 6.1), Phase 1 administrative requirements, Phase 2 mandatory requirements. Parcel B – Price and Specific Goals (Phase 3): SBD 3.1 pricing schedule, SBD 6.1 preference points claim form, CSD report, CIPC documents, shareholder certificates, ID copies of shareholders, valid B-BBEE certificate or sworn affidavit for EMEs/QSEs.

Returnable forms: SBD 1 Invitation to Bid (Part A) – completed, signed offer cover page with bidder and contact details. SBD 1 Terms and Conditions for Bidding (Part B) – acceptance of bidding terms. SBD 3.1 Pricing Schedule (Purchases) – fully completed and signed pricing for all five years. SBD 4 Bidder's Disclosure – declaration of state employment, relationships and interests; a false disclosure disqualifies the bid. SBD 6.1 Preferential Points Claim Form – claim specific goals points under the 80/20 system.

Disqualification risks: late bids, email submissions, unsigned or omitted returnable forms, incomplete pricing schedule, missing mandatory documents.

Evaluation stages: Stage 1 administrative requirements, Stage 2 mandatory requirements, Stage 3 price and specific goals.

Scoring split: 80/20 point system – Price 80 points, Specific Goals 20 points, Total 100 points.

Applies to responsive tenders up to and including R50 000 000 (all applicable taxes included); highest total adjudication points wins.

Specific goals: 51% black-owned suppliers – 10 points; 30% black woman-owned suppliers – 10 points.

Evidence for specific goals: CSD report, CIPC documents, shareholder certificates, ID copies of shareholders, valid B-BBEE certificate or sworn affidavit for EMEs/QSEs.

Price points calculated using the 80/20 formula based on the lowest acceptable tender.

Bidders must indicate specific goal claims in SBD 6.1; failure to submit required proof means no points are claimed.

Administrative non-compliance: bid may be rejected, or bidder given seven (7) days to submit supplementary administrative information only.

Procurement: rental, installation, maintenance and servicing of water dispensers, and supply and delivery of purified drinking water at ATNS East London (FAEL) and ATNS Umtata (FAUT).

Basis: rate-based, as-and-when-required, five (5) years or sixty (60) months from contract commencement; no guaranteed minimum volume of work.

Sites: East London Airport, East London, Eastern Cape; Mthatha Airport, Mthatha, Eastern Cape.

Dispensers: floor-standing units; supply hot, cold and ambient drinking water; energy efficient; comply with applicable South African standards; suitable for office environments; remain in good working condition throughout the contract.

Water: sealed 19-litre bottles; delivered as-and-when-required; continuous availability at all sites; empty bottles exchanged for full bottles during deliveries; empties collected and removed; bottles cleaned and sanitised before refilling; water safe and fit for human consumption.

Additional supply: still bottled water (6 x 500ml pack); sparkling mineral water (6 x 500ml pack); equivalent products of similar quality may be offered.

Water quality: comply with SANS 241 Drinking Water Specification; comply with Department of Health requirements; quality assurance documentation on request by ATNS.

Maintenance: comprehensive preventative and corrective maintenance; OEM recommendations; manufacturer servicing; internal and external cleaning and sanitisation; filter inspection and replacement; heating and cooling system inspection and testing; replacement of defective or worn parts; electrical safety inspections; functional testing after repairs; service report and maintenance record after each visit.

Breakdown response: respond to notifications within twelve (12) hours; attend site and commence repairs within twenty-four (24) hours; temporary replacement dispenser if repairs exceed forty-eight (48) hours; replace beyond-economical-repair dispenser at no additional cost.

Service levels: continuous availability of drinking water; no interruption from equipment failure; adequate emergency stock; professional personnel conduct; compliance with ATNS safety, security and access control.

Health, safety and environment: Occupational Health and Safety Act compliance; trained and competent personnel; hygienic handling, storage, transportation and delivery; clean and suitable delivery vehicles; responsible waste disposal per environmental regulations.

Bidder must be suitably qualified and experienced.

Provide a minimum of two (2) contactable reference letters in related fields: water dispenser rental, maintenance and drinking water supply.

Reference letters must be on official client letterhead and indicate the scope of work performed.

Letters must be signed and dated by an authorized representative and include contact details (email and/or phone).

Work must have been completed within the past five (5) years.

Letters of appointment, project award notifications or contracts are not accepted as substitutes.

Only compliant reference letters are counted.

Water quality: comply with SANS 241 Drinking Water Specification.

Comply with all applicable Department of Health requirements.

Quality assurance documentation must accompany the water upon request by ATNS.

Maintenance: comprehensive preventative and corrective maintenance throughout the contract period.

Preventative maintenance in accordance with OEM recommendations.

Scheduled servicing as prescribed by the manufacturer.

Internal and external cleaning and sanitisation.

Inspection and replacement of filters where applicable.

Inspection and testing of heating and cooling systems.

Replacement of defective or worn parts.

Electrical safety inspections.

Functional testing after maintenance and repairs.

A service report and maintenance record must be provided after each service visit.

Pricing form: SBD 3.1 Pricing Schedule (Purchases), fully completed and signed.

Rate-based for Years 1 to 5; all rates in South African rand (ZAR), all applicable taxes included.

Line items: rental of hot and cold-water dispenser (per unit per month); preventative maintenance and servicing (per service); supply and delivery of 19-litre purified drinking water bottles (per bottle); still water 6 x 500ml (per 6-pack); sparkling mineral water 6 x 500ml (per 6-pack).

VAT 15% shown separately; grand total required.

The entire pricing schedule must be 100% completed; all line items must be priced; failure makes the bid non-responsive.

No price or incomplete price makes the bid non-responsive; omitted cost elements may make it non-responsive.

As-and-when-required contract; no guarantee on quantities or frequency; no minimum volume of work.

Payment based on actual work executed at the quoted rates; work only upon formal instruction or approved work order.

Prices quoted must be kept firm and fixed for the contract duration if awarded; discounts considered only if unconditional.

ATNS may set a contract ceiling value against which the agreed rates are applied.

Pricing format: SBD 3.1 Pricing Schedule (Purchases), rate-based for Years 1 to 5, all rates in South African rand (ZAR), all applicable taxes included.

Line items: rental of hot and cold-water dispenser (per unit per month); preventative maintenance and servicing (per service); supply and delivery of 19-litre purified drinking water bottles (per bottle); still water 6 x 500ml (per 6-pack); sparkling mineral water 6 x 500ml (per 6-pack).

VAT 15% shown separately; grand total required.

Entire pricing schedule must be 100% completed; all line items priced; deviation from the schedule makes the bid non-responsive.

No price or incomplete price makes the bid non-responsive; omitted cost elements may make it non-responsive.

As-and-when-required contract; no guarantee on quantities or frequency; no minimum volume of work.

Payment based on actual work executed at quoted rates; work only upon formal instruction or approved work order.

Prices to remain firm and fixed for the contract duration if awarded; discounts considered only if unconditional.

ATNS may set a contract ceiling value against which rates are applied.

Tender validity: 60 days from submission.

Successful tenderer must have adequate professional indemnity insurance.

CSD registration: mandatory; proof of registration or proof of application must be submitted with the bid; no award to a bidder not registered on the CSD; each consortium, joint venture or subcontractor party must submit a separate CSD number.

SARS tax compliance: valid Tax Compliance Status PIN or printed TCS certificate; PIN must remain valid for 60 days from submission; each party in a consortium or joint venture must submit separate proof; a CSD number is accepted where no TCS is available; bids without any of the above are non-responsive.

Declaration of Interest (SBD 4): each party to the bid must complete and return; incomplete or unsigned makes the bid non-responsive.

Invitation to Bid (SBD 1): complete, sign and return the full document; non-responsive if not completed and signed.

Professional bodies: registration certificates and accreditation with OEMs or professional bodies; proof required; non-responsive without proof.

B-BBEE: valid B-BBEE certificate or sworn affidavit for EMEs/QSEs required to claim preference points; submitted with SBD 6.1.

Specific goals evidence: CIPC documents, shareholder certificates, ID copies of shareholders.

Comply with the Occupational Health and Safety Act.

Ensure all personnel are adequately trained and competent.

Maintain hygienic handling, storage, transportation and delivery processes.

Use clean and suitable delivery vehicles.

Dispose of waste responsibly and in accordance with environmental regulations.

Comply with ATNS safety, security and access control requirements.

Ensure professional conduct of all personnel.

If unable to deliver within the delivery period, price or specification, give ATNS immediate written notice; remedies apply per the GCC.

ATNS mission includes economic, social and environmental sustainability.

Dispose of waste responsibly and in accordance with environmental regulations.

Maintain hygienic handling, storage, transportation and delivery processes.

Use clean and suitable delivery vehicles.

Contract duration: sixty (60) months from the date of contract commencement.

ATNS may vary the scope and terms and will advise bidders in writing if any variation occurs.

Successful tenderer is engaged subject to acceptance of a contract containing standard terms and conditions.

Contract includes a retention clause for non-satisfactory completion, breach of contract and confidentiality clauses, and requires the tenderer to have adequate professional indemnity insurance.

ATNS may withdraw from commitments if circumstances dictate.

ATNS may reject, withdraw or cancel any or all proposals and is not obliged to accept the lowest or any bid.

A contract is concluded only when reduced to writing in a formal contract and service level agreement signed by both parties.

ATNS may award one contract for all functions or separate contracts to different bidders.

Negotiation with any bidder does not constitute an award or promise to award.

Additional information requested during evaluation must be replied to within seven (7) working days or the bid may be disregarded.

The procurement process may be postponed or cancelled at any stage before a contract is entered into.

Rejection grounds: proven corrupt or fraudulent act, abuse of the ATNS SCM system, proven fraud or improper conduct, failure to perform on a previous contract; such actions are communicated to the National Treasury.

The General Conditions of Contract must be accepted.

On termination, the bidder must hand over all documentation and deliverables without right of retention; amendments must be in writing and signed by both parties.

If the contractor cannot deliver within the delivery period, price or specification, immediate written notice must be given to ATNS; remedies apply per the GCC.

Evaluation is conducted in three stages: Stage 1 administrative requirements, Stage 2 mandatory requirements, Stage 3 price and specific goals.

Stage 3 applies the 80/20 preference point system: Price 80 points, Specific Goals 20 points, Total 100 points.

Applies to responsive tenders up to and including R50 000 000 (all applicable taxes included).

Specific goals: 51% black-owned suppliers – 10 points; 30% black woman-owned suppliers – 10 points.

Bidders must claim specific goal points in SBD 6.1 and submit proof: CSD report, CIPC documents, shareholder certificates, ID copies of shareholders, valid B-BBEE certificate or sworn affidavit for EMEs/QSEs.

Failure to submit required proof means no points are claimed for the specific goal.