Cross-functional services supplier to integrate and coordinate service delivery across multiple providers (7 years 6 months)

Closing: 09 November 2026 at 10h00 (South African Standard Time)

Clarification meeting (non-compulsory, virtual): 16 October 2026 at 13h00 via Microsoft Teams — link: /teams.microsoft.com/meet/3883375704007260?p=zsXYQSKwORzUF2DE2v

Clarification queries deadline: 5 working days before the tender submission deadline

Tender validity: 12 months from closing date and time

A non-compulsory clarification meeting will be held on 16 October 2026 at 13h00 (South African time) via Microsoft Teams. Tenderers must confirm intention to attend with the Eskom Representative, stating names and contact details of attendees.

Eskom Representative (all queries must be addressed in writing to this person):

• Name: Mbulelo Mncengani
• Telephone: 011 800 2877
• Email: [email protected]

Fraud/corruption reporting:

• Telephone: 0800 11 2722
• Email: [email protected]

Submission portal: https://etendering.eskom.co.za/tender/1/94721

Submission method: electronic only, via the Eskom E-Tendering site at https://etendering.eskom.co.za/tender/1/94721

Closing: 09 November 2026 at 10h00 (South African Standard Time). Late submissions are not accepted.

Format: all documents in PDF; the price list must also be submitted in Excel format. Per-document upload limit 500 MB; total submission limit 4 GB.

Organise uploads into folders: Technical, Commercial, Financial, and Other.

If resubmitting, only the latest version is accepted; earlier versions are void. Ensure the submission status is marked complete.

No public tender opening; tenders are downloaded electronically and prices are not read out.

Returnable forms (all must be completed, signed where required, and submitted by closing unless noted):

• Annexure A (Authorisation Form): confirms the signatory's authority to bind the bidder; attach certified resolution/power of attorney.
• Annexure B (Acknowledgement Form): confirms receipt and completeness of the tender documents, and cataloguing position.
• Annexure C (Tenderer's Particulars): bidder and JV member details, CIPC, VAT, CIDB numbers, contact and addresses.
• Annexure D (Integrity Pact Declaration): commits to ethical conduct; read the Supplier Integrity Pact.
• Annexure E (CPA for Local Goods/Services): local content declaration.
• Annexure F (CPA(IG) for Foreign Goods/Services): only if applicable.
• Annexure H (SBD 1 Invitation to Bid): cover page with bidder details.
• Annexure I (SBD 6.1 Preference Points Claim): claims B-BBEE points under PPPFA 2022.
• Annexure J (SBD 4 Bidder's Disclosure): discloses any state employment or connection.
• Annexure K (Tax Evaluation Questionnaire): determines if the entity is a personal service provider for PAYE.
• Annexure L (E-tendering Help Manual acknowledgement): confirms understanding of the e-tendering system.
• Pricing schedule (Appendix D-1) in PDF and Excel.
• JV/consortium: letter of intent or valid JV agreement stating joint and several liability, single business entity confirmation, and single designated bank account.
• Tax clearance: certified copy or SARS e-filing PIN for local tenderers and foreign tenderers with SA footprint; foreign suppliers with no SA footprint complete SBD 1 only.
• Employment Equity compliance proof (South African designated employers only).
• CSD registration proof (CSD number/report).
• Safety documents: Annexure B, legal appointments (16(2) signed by CEO/MD), 37-2 Agreement, valid COIDA letter of good standing.
• Quality documents: Category 1 returnables, FORM A (QM 58 and ISO 9001), CQP/QCP templates.
• Audited financial statements for the previous 18 months (or last year if not available); JV/SPV participants each submit; start-ups within 12 months exempt but must provide first-year statements once available.
• All evidence required under the technical evaluation criteria.

Disqualification risks:

• Missing or unsigned disqualifiable returnables (marked *).
• Non-disqualifiable returnables (marked **) not submitted by closing may be requested within 5 working days; failure to provide then disqualifies.
• Not meeting eligibility criteria, including conflict of interest, sanctions nationality, multiple submissions, unauthorised signature, Treasury/Eskom restriction, or subcontracting 100% of scope.
• Not unconditionally accepting Schedule Q (Supplementary Terms) Part A.

Evaluation stages and thresholds:

• Stage 1: Desktop Evaluation — minimum 80% to progress.
• Stage 2: Reference Calls — minimum 80% to be considered further.

Scoring:

• Price: scored out of 90 points.
• Specific Goals (B-BBEE): scored out of 10 points under PPPFA.
• Total = Price + Specific Goals; ranking from highest to lowest.
• Preference point system: 90/10 (for tenders above R50 million).

Price evaluation:

• Exclusive of VAT, corrected for arithmetical errors, excluding contingencies.
• Unconditional discounts count for evaluation; conditional discounts applied at payment.
• Prices not read out.

Specific Goals:

• Failure to submit proof of a Specific Goal results in 0 points for that goal, not disqualification.

Contractual requirements (not evaluation criteria, assessed after ranking):

• CSD registration (mandatory).
• SHEQ requirements.
• Supplier Development, Localisation and Industrialisation (SDL&I).
• Financial viability (financial statements).
• Failure to meet contractual requirements by stipulated deadlines may render the bidder non-responsive.

Scope: Cross-Functional Services Supplier to integrate and coordinate service delivery across multiple providers.

Contract period: 7 years and 6 months.

The tender is for the whole of the contract; alternative tenders are not allowed.

The successful bidder may be required to provide cataloguing information per item after award and to label materials per Eskom's labelling specifications; a cataloguing line item must be quoted in the pricing schedule (Eskom pays for cataloguing).

Detailed scope is in Annexure N (Scope of Work – Appendix B-1 Service Specification).

Quality requirements include: List of Tender Returnables / Quality Requirement Document – Category 1; Category 1 FORM A (Tender & Contract Quality Requirements for QM 58 and ISO 9001); Templates for Contract Quality Plan (CQP) and Quality Control Plan (QCP); Supplier Quality Management Specification.

Pricing schedule (Appendix D-1) must be submitted. Prices evaluated exclusive of VAT, corrected for arithmetical errors, and scored out of 90 points. Unconditional discounts considered; conditional discounts applied at payment. If cataloguing is required, a line item must be quoted.

Payment terms:

• Contracts below R50 million (incl. VAT): Eskom pays within 30 days of receipt of undisputed invoices.
• Contracts above R50 million (incl. VAT): Eskom pays within 60 days of receipt of undisputed invoices.

Security for performance:

• If a performance bond or demand guarantee is required, the bidder must select at least two (2) financial institutions from Eskom's approved list.

Pricing schedule (Appendix D-1) must be submitted; prices evaluated exclusive of VAT.

Eskom reserves the right to negotiate with preferred bidders if tendered prices are not market related.

CSD registration: mandatory contractual requirement; proof of valid CSD registration (CSD number/report) required.

Tax compliance: certified tax clearance certificate or SARS e-filing PIN required from local tenderers and foreign tenderers with SA footprint; foreign suppliers with no SA footprint complete SBD 1 only.

B-BBEE: proof of B-BBEE status level contributor (certificate or sworn affidavit) required for Specific Goals scoring under PPPFA.

Employment Equity: designated employers must provide proof of compliance, including submission of the EE report to the Department of Labour (South African tenderers only).

CIDB: not applicable.

Eligibility: must not be under restriction to do business with Eskom or SOEs; must not have nationality of a sanctioned country; must not submit more than one tender; JV/consortium must state joint and several liability; must not have conflict of interest; must be signed by authorised persons; must not be restricted by National Treasury or on Tender Defaulters list; must not be restricted by Eskom; must not sub-contract 100% of the scope.

Schedule Q (Supplementary Terms) Part A must be unconditionally accepted.

B-BBEE status level certificate or sworn affidavit required as proof. Specific Goals scored out of 10 points under PPPFA. Sub-contractor B-BBEE level and designated group information required.

Safety requirements: Annexure B; legal appointments – 16(2) appointment signed by CEO/MD; legal requirements – 37-2 Agreement; valid Letter of Good Standing (COIDA or equivalent).

The contract will be the Eskom Master Services Agreement. Mandatory contractual requirements include CSD registration. Additional requirements: SHEQ, SDL&I, and financial viability. Contractual requirements are assessed after evaluation and ranking; failure to meet them may render the bidder non-responsive. Tenderers must unconditionally accept Schedule Q (Supplementary Terms) Part A – non-compliance disqualifies.

Tenderers must unconditionally accept Schedule Q (Supplementary Terms) - Part A: Eskom Minimum Requirements. Non-compliance will result in disqualification.

Eligibility criteria: tenderers must not be under restriction to do business with Eskom or State-Owned Companies; must not have nationality of a sanctioned country; must not submit more than one tender; JV/consortium agreements must state joint and several liability; must not have conflict of interest; must be signed by authorised persons; must not be restricted by National Treasury or on Tender Defaulters list; must not be restricted by Eskom; must not sub-contract 100% of the scope. Basic compliance requires meeting eligibility, submitting complete tender, and mandatory returnables.

Functionality will be evaluated with an 80% threshold for Desktop Evaluation and 80% for Reference Calls. Prices will be evaluated exclusive of VAT, corrected for arithmetical errors, and scored out of 90 points. Specific Goals scored out of 10 points under PPPFA. Ranking uses the 90/10 system for tenders above R50 million.