Appointment of a service provider to provide atlassian product renewals (jira, bitbucket and confluence) for a period of twelve (12) months

• Closing date: 30 July 2026.
• Closing time: 11:59 pm.
• No briefing sessions, site visits or clarification deadlines are mentioned.

• Bid submission and general enquiries: Email [email protected] / [email protected].
• Contact person for bidding procedure: Ludwe Madayi, Tel: 012 431 0484, Email: [email protected].
• Contact person for technical enquiries: Henry Eybers, Tel: 066 280 8299, Email: [email protected].
• Invoice submission: Email [email protected].
• Physical address: Block A, Eco Glades 2 Office Park, 420 Witch-Hazel Avenue, Eco Park, Centurion, 0157.

• Submit your bid by email to [email protected] and [email protected].
• Closing date is 30 July 2026 at 11:59 pm. Late submissions will not be accepted.
• Use the official forms provided (SBD 1, 4, 6.1) – do not retype them.
• Register on the Central Supplier Database (CSD) and include your CSD number on SBD1.
• Do not submit via cloud solutions like WeTransfer, Google Drive or Dropbox – these will not be considered.
• The Council reserves the right to extend the closing date under exceptional circumstances.
• Failure to submit required documents (SARS PIN, CSD report, B-BBEE certificate, completed SBD forms) leads to disqualification.

Bidders must submit the following documents for administrative and evaluation purposes: 6.1.1. SARS PIN Document. 6.1.2. National Treasury Central Supplier Database Report 6.1.3. Valid BEE Certificate or Sworn Affidavit (for EMEs and QSEs)

Must be a registered supplier on Central Supplier Database (CSD); must be tax compliant with SARS; must provide valid Atlassian reseller certificate/letter of good standing; cannot be persons in service of the state or listed on restricted bidder databases; foreign suppliers must complete additional questionnaire; must submit all required compliance documents or face disqualification.

• Scope: Provide Atlassian product renewals for 12 months.
• Required licences:

• Jira Software (Cloud) Standard: 20 users, annual payment, site: cms-support.atlassian.net, Support Entitlement: SEN-55044234, Entitlement: E-425-K9S-TRV-33G.
• Jira Service Management (Cloud) Premium: 20 agents, annual payment, site: cms-support.atlassian.net, Support Entitlement: SEN-55044234, Entitlement: E-425-K9Z-RZZ-BW7.
• Confluence (Cloud) Standard: 20 users, annual payment, site: cms-support.atlassian.net, Support Entitlement: SEN-55044234, Entitlement: E-425-KCK-QMJ-C6C.
• Bitbucket Standard: 5 users, annual payment, site: cms-support.atlassian.net.

• Mandatory requirement: Submit a valid Atlassian reseller certificate or letter of good standing.

• Payments are milestone-based, tied to an agreed project implementation plan.
• Invoices must reference Purchase Order number and be emailed to [email protected].

• Phase 1 mandatory criteria assess bidders' eligibility and prior experience in providing the service.
• Must submit valid Atlassian reseller certificate or letter of good standing.

• Goods/services must conform to standards in bidding documents.
• Supplier must keep contract documents confidential and return them on request.
• CMS may inspect supplier’s records and have them audited.
• Pre-bid testing is at bidder’s cost.
• CMS may inspect supplies/services during production/execution; costs borne as per contract compliance.

• Provide detailed budget breakdown.
• Payment within 30 days of valid invoice, based on completed milestones.

• Provide a detailed budget breakdown (price carries 80 points).
• Payment terms: CMS pays within 30 days after receipt of a valid tax invoice.
• Payments are milestone-based, according to an agreed project implementation plan.
• All invoices must be emailed to [email protected] and reference the Purchase Order number.
• No goods/services may be delivered without an official Purchase Order from CMS.

• Tax compliance: Submit SARS PIN or TCS certificate. CMS will not award to non-compliant bidders.
• Central Supplier Database (CSD): Registration is required. Provide CSD number on SBD1.
• B-BBEE: Submit a valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs) to qualify for preference points.
• Foreign suppliers: If not resident in RSA and no branch/permanent establishment/income/tax liability, tax compliance registration not required.
• Persons in service of the state: Bids from such persons or their companies are not considered.
• Disclosure: Complete SBD forms including disclosure of state employment, relationships, and other interests.
• General Conditions of Contract (GCC) and Preferential Procurement Regulations apply.

• Submit a B-BBEE status level verification certificate or sworn affidavit (for EMEs & QSEs) to qualify for preference points.

• Contract duration: 12 months.
• Validity period of bid: 90 days. Extension may be requested.
• Confidentiality: All submission information treated confidentially.
• Changes: CMS reserves right to amend RFQ document; changes communicated to respondents.
• Right not to appoint: CMS may cancel process or not appoint any bidder.
• Costs: CMS not liable for bid preparation costs.
• Fraud/corruption: Award may be cancelled for corrupt/fraudulent activities.
• General Conditions of Contract (GCC) apply, covering delivery, warranties, penalties, termination, force majeure, dispute resolution.

• CMS reserves right to extend closing date under exceptional circumstances.
• CMS reserves right not to enter into any relationship and no correspondence about submissions.

• Submit proof documents for specific goal points: certified IDs of directors/owners, B-BBEE certificate/affidavit, medical certificates for disability, CIPC documents for Black women/youth ownership.

• Phase 1: Mandatory criteria (Atlassian reseller certificate).
• Phase 2: 80/20 preference points system for price and specific goals (HDI, company size, Black women-owned, disability ownership, youth ownership).