Microsoft 365 training course for land bank employees

Closing date and time: 24 July 2026 at 13:00.

SCM Contact Person: Yolanda Dladla. Email: [email protected]. Issuing Organization: Land and Agricultural Development Bank of South Africa. Physical Address: First Floor, Block A, Lakefield Office Park, 272 West Avenue (Corner of Lenchen Avenue and West Avenue), De Hoewes, Centurion. Postal Address: P O Box 375, Pretoria, 0001. Website: www.landbank.co.za.

Submit your quotation via email to [email protected] by the closing date and time. Use only the official forms provided in the RFQ document—do not re-type. Late submissions will not be accepted. Mandatory returnable documents include: SBD 4 (Disclosure Form), SBD 6.1 (Preference Points Claim Form), proof of tax compliance (TCS PIN or CSD registration), and a letter of accreditation with a quality assurance body (Microsoft). Failure to submit or comply with any mandatory requirement will disqualify your bid. Land Bank may request outstanding essential documents within 5 working days during evaluation; non-compliance in this period will render your bid non-responsive.

A. Sbd 1 - invitation to bid ................................................................................................................... 3

B. Overview of land bank ...................................................................................................................... 5

C. Terms of reference ............................................................. Error! Bookmark not defined.

D. Conditions to bid ............................................................................................................................... 13

E. Bidder’s disclosure ........................................................................................................................... 16

F. Sbd 6.1 Preference points claim form in terms of the preferential

Procurement regulations 2022 ....................................................................................................... 19

Evaluation occurs in three stages: 1) Mandatory requirements: Bidders must submit the quotation as per specification and provide a letter of accreditation with a quality assurance body (Microsoft). Non-compliance results in immediate disqualification. 2) Technical evaluation: Minimum threshold of 70 points required to proceed. Criteria include: Company Profile (20 points for >5 years, 10 for 3-4 years, 5 for <3 years), Organisational Experience (30 points for 5+ years, 20 for 3-4 years, 10 for <3 years), Methodology (30 points for comprehensive, 20 for partial, 10 for inadequate), Facilitator Capability (10 points for highly qualified team, 5 for adequate), Client References (10 points for 5+ references, 5 for 3 references). 3) Price and Specific Goals: 80/20 preference point system applies. Price scoring uses the formula Ps = 80(1 - (Pt - Pmin)/Pmin). B-BBEE points: Level 1 (20), Level 2 (15), Level 3 (10), Level 4 (5). Submit SBD 6.1 form and a valid B-BBEE certificate to claim preference points.

Scope: Design, facilitate, and deliver a Microsoft 365 training course to improve employee productivity, digital collaboration, and effective use of Microsoft 365 workplace applications. Target audience: Employees across business divisions. Minimum delegates: 25. Delivery mode: Virtual. Duration: 2 days. Programme must include: Introduction to Microsoft 365 and Teams ecosystem, Outlook productivity and email management, Word (advanced formatting, templates, collaboration), Excel (formulas, PivotTables, data analysis), PowerPoint (professional design, collaboration), OneDrive and cloud-based document management, collaboration and co-authoring, Teams integration, workplace productivity best practices, managing channels/conversations, and scheduling/hosting meetings. Provider must: Deliver high-quality, practical, and interactive training; contextualise content for banking/financial services/agriculture; provide instructor-led virtual training; include workplace case studies and simulations; supply learner manuals, facilitator guides, and electronic copies of materials; conduct knowledge assessments; issue certificates; submit attendance registers, completion reports, learner feedback summaries, and post-training recommendations. Service provider requirements: Minimum 5 years' experience in learning and development; proven experience in similar interventions; facilitators must have relevant qualifications, 5+ years' experience, and strong industry knowledge; ability to deliver nationally, facilitate virtual learning, accommodate varying learner groups, and provide post-training support.

Bidders must submit a detailed methodology document outlining the proposed approach to training design, development, facilitation, learner engagement, assessment, and measurement of learning impact. Include a delivery plan or project plan. Methodology will be evaluated as follows: Comprehensive (30 points), addressing most components (20 points), or inadequate (10 points). Facilitators must be highly qualified with national delivery capability and subject matter expertise. Submit CVs and professional registrations for key facilitators.

Organisational Experience: Minimum 5 years in learning and development or professional training; proven experience delivering similar interventions; experience in banking, development finance, agriculture, or financial services is advantageous. Facilitator Requirements: Relevant qualifications in the area of specialisation; minimum 5 years of facilitation experience; strong practical industry knowledge; detailed CVs and qualifications must be submitted. Delivery Capability: Ability to deliver nationally, facilitate virtual learning, accommodate varying learner groups, and provide post-training support. Technical Submission Requirements: Company profile, relevant organisational experience, detailed course outline/content, delivery methodology, facilitator CVs and qualifications, contactable references for similar work, and indicative implementation approach.

Bidders must submit a letter of accreditation with a quality assurance body (Microsoft). All learning content must be professionally developed, fit for adult learning, and aligned with industry-leading practices. Training materials must include learner manuals, facilitator guides, and supporting resources, with electronic copies provided. Knowledge assessments must be conducted to measure learner understanding and practical application.

Submit a quotation as per the terms of reference. Pricing must: Remain firm for the contract duration; be valid for 120 days; include provision for price increases; exclude VAT (VAT must be shown separately); clearly document all assumptions, excluded costs, and estimated costs. Land Bank will not entertain price adjustments. Price scoring uses the 80/20 preference point system formula: Ps = 80(1 - (Pt - Pmin)/Pmin), where Ps = points scored, Pt = price of tender under consideration, Pmin = price of lowest acceptable tender.

Submit pricing as per the terms of reference. Pricing must: Remain firm for the contract duration; be valid for 120 days; include provision for price increases; exclude VAT (VAT must be shown separately); clearly document all assumptions, excluded costs, and estimated costs. Land Bank will not entertain price adjustments. To claim preference points, indicate how points are claimed for each preference point system in SBD 6.1 and attach a B-BBEE certificate or sworn affidavit. Failure to submit required proof will result in no preference points being awarded.

Mandatory compliance documents: Completed Vendor Accreditation Form; proof of registration on the Central Supplier Database (CSD) (https://secure.csd.gov.za/); cancelled cheque or stamped bank letter; fully completed and signed SBD 4 (Disclosure Form) and SBD 6.1 (Preference Points Claim Form); tax compliance status (TCS) PIN issued by SARS or valid tax clearance certificate; B-BBEE certificate from a SANAS-accredited agency or sworn affidavit; certified copies of ID documents of shareholders/directors. All supplier information and disclosure forms must be completed, signed, and stamped by a Commissioner of Oaths. Bidders must ensure compliance with tax obligations. Consortia/joint ventures/sub-contractors must each submit separate TCS certificates/PINs/CSD numbers. No bids will be considered from persons in the service of the state or entities with directors/members in the service of the state. Foreign-based suppliers must complete the Questionnaire for Bidding Foreign Suppliers if applicable.

B-BBEE compliance is required. Preference points are awarded based on B-BBEE level: Level 1 (20 points), Level 2 (15 points), Level 3 (10 points), Level 4 (5 points). To claim points, submit a valid B-BBEE certificate from a SANAS-accredited rating agency or a sworn affidavit. Complete Annexure I SBD 6.1 in full to ensure all B-BBEE and sub-contracting information is submitted at bid closing. Failure to submit proof or documentation will result in no preference points being awarded.

The successful bidder will be required to sign a written contract form (SBD7). The contract is subject to the Preferential Procurement Policy Framework Act, 2000, and the Preferential Procurement Regulations, as well as the General Conditions of Contract (GCC). Land Bank reserves the right to amend terms of reference as required. The bidder must sign a confidentiality agreement to ensure Land Bank data and information are managed confidentially. Contracts may be terminated for non-performance, breach, or other objective criteria such as poor compliance with safety, health, quality control, or environmental policies. Land Bank may conduct due diligence, financial analysis, and risk assessments (including checks for criminal convictions, pending litigation, or reputational harm) before awarding the contract. Protection of Personal Information (POPI Act) compliance is required, and bidders must consent to the processing of their personal information.

Land Bank reserves the right to amend the terms of reference as required. The successful bidder must sign a confidentiality agreement. Objective criteria for award include: compliant tax status at time of recommendation, full compliance with National Treasury Central Supplier Database, no misrepresentation in tender information, no non-performance on Land Bank projects, no listing on the Register of Tender Defaulters, no conflicts of interest, no convictions for fraud or corruption, and no unduly high or low tendered rates. Financial risk analysis may be performed to verify cost reasonableness.

Mandatory returnable documents: SBD 4 (fully completed and signed Disclosure Form), SBD 6.1 (fully completed Preference Points Claim Form), proof of tax compliance (TCS PIN or CSD registration), and letter of accreditation with a quality assurance body (Microsoft). Non-mandatory essential documents may be requested by Land Bank during evaluation and must be provided within 5 working days. Failure to provide outstanding information will render the proposal non-responsive. All bids must be submitted on official forms provided and delivered by the stipulated time to the correct email address. Late bids will not be accepted.