501 Prodinsa Building, Cnr Steve Bhiko and Pretorius Street - Arcadia - Pretoria - 0081
Organization Type
GOVERNMENT
Published
22 Jul 2026
OCDS Reference
ocds-9t57fa-163099
Summary
The south african social security agency (SASSA) invites bids for the supply, installation, delivery, configuration, support, and maintenance of hi-tech self-service kiosks for its head office and nine regions over a three-year period. This tender is for service providers capable of providing and maintaining these kiosks, which will be deployed as needed across SASSA offices nationwide to enhance service delivery.
Key Requirements
Bid closing date is 14 August 2026 at 11:00 AM; a non-compulsory briefing is on 29 July 2026.
Submit both a physical bid to the SASSA Tender Box in Pretoria and an identical electronic copy via the e-Tender Portal.
Bidders must provide at least three reference letters from South African clients for similar kiosk projects as a mandatory special condition.
Technical proposals require a minimum score of 70 out of 100 on functionality, covering project approach and detailed kiosk design layout.
Provide firm, all-inclusive pricing in ZAR (VAT included) valid for 90 days, covering unit kiosk cost, 3-year warranty, maintenance, and support.
Mandatory compliance documents include fully completed SBD forms, CSD registration, SARS tax compliance PIN, and the Kiosk Compliance Checklist (Annexure A).
The kiosk must meet detailed technical specifications, including an Intel Core i5 CPU, Windows 11 OS, touch screen, fingerprint reader, document scanner, printer, and a 3-year on-site warranty with 4-hour response.
the south african social security agency hereby invites proposals for the appointment appointment of a service provider through open bid process to supply, install, deliver, configure, support and maintain hitech self-service kiosks as and when required to SASS Head Office and nine (9) regions for a period of 3 years
Tender context
Return to this tender’s issuing organisation, province, or category.
The south african social security agency hereby invites proposals for the appointment appointment of a service provider through open bid process to supply, install, deliver, configure, support and maintain hitech self-service kiosks as and when required to sass head office and nine (9) regions for a period of 3 years
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
DocumentSASSA05-26-ICT-HO.zipReview complete
Description
Source: SASSA05-26-ICT-HO.zip
Important Dates
22 Jul
2026
PUBLICATION
Tender Published
Tender was published
14 Aug
2026
DEADLINE
Closing Date
Tender closing date
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
7 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Based on 18 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Document read
Compliance review
Bid-ready summary
Appointment of a service provider to supply, install, deliver, configure, support, and maintain hi-tech self-service kiosks.
Service required for SASSA Head Office and nine regions over a period of 3 years.
Bidders must provide detailed specifications and design layouts for the kiosks.
The successful provider will develop a prototype, then manufacture and deliver kiosks as needed.
Important Dates
Source: SASSA05-26-ICT-HO.zip (unknown)
Closing date and time: 14 August 2026 at 11:00 AM.
Non-compulsory virtual briefing session: 29 July 2026 at 10:00 AM via Microsoft Teams.
Questions or enquiries must be submitted in writing to [email protected] from the advertisement date or during the briefing; no questions accepted after the briefing.
Answers to questions will be published within 3 working days after the briefing session.
Technical enquiries may be directed to Mr. Reza Mohamed via the same email.
Physical address for bid submission: SASSA Head Office, Ground Floor, 501 Prodinsa Building, Cnr Steve Biko (Beatrix) and Pretorius streets, Arcadia, Pretoria.
Submission Guidelines
Source: SASSA05-26-ICT-HO.zip (unknown)
Submit both a physical document and an electronic duplicate via the e-Tender Portal.
Physical submission address: SASSA Head Office, Ground Floor, 501 Prodinsa Building, Cnr Steve Biko (Beatrix) and Pretorius streets, Arcadia, Pretoria.
Closing date and time: 14 August 2026 at 11:00 AM.
The content of both submissions must be identical; any discrepancies will lead to disqualification.
No cloud-based links, email submissions, or externally hosted documents are accepted.
Use official SBD forms provided; do not retype them.
Late bids will not be considered.
Ensure all required returnable documents are included, such as fully completed SBD forms, CSD registration proof, SARS tax compliance PIN, and the Self Service Kiosk Compliance Checklist (Annexure A).
Evaluation Criteria
Source: SASSA05-26-ICT-HO.zip (unknown)
Evaluation follows the 90/10 preferential scoring system.
Stage 1, Phase 1 (Special Conditions): Submit at least three reference letters from clients in South Africa for similar kiosk projects, each on official letterhead with contactable details.
Stage 1, Phase 2 (Administrative Compliance): Provide fully completed SBD forms, CSD registration, valid SARS tax compliance PIN, and the Compliance Checklist. Non-compliance may disqualify.
Stage 1, Phase 3 (Technical Compliance): Functionality scored out of 100 points; minimum 70 points required to proceed. Criteria include project approach (60% weight) and design layout with component listing (40% weight).
Stage 2, Phase 1 (Price and Specific Goals): Price accounts for 90 points, Specific Goals for 10 points. Specific Goals points based on B-BBEE status levels, with highest claimed category used.
Technical Specifications
Source: SASSA05-26-ICT-HO.zip (unknown)
Scope: Supply, install, deliver, configure, support, and maintain hi-tech self-service kiosks for SASSA Head Office and nine regions over 3 years.
Key requirements:
Develop and test one prototype kiosk within 4-6 weeks after purchase order.
Submit detailed specifications, design layouts, and catalogues with the bid.
Kiosk must meet detailed technical specifications including:
Central Processing Unit: Intel Core i5 12th generation or equivalent.
Memory: Minimum 16GB DDR5.
Operating System: Windows 11 Professional 64-bit.
Touch screen: Projective capacitive multi-touch with IP65 rating.
Fingerprint reader: HID Lumidigm model V521 compatible.
Warranty: 3 years for computer parts and labour, 10 years for kiosk structure.
Support: On-site response within 4 hours, national-level 1st, 2nd, and 3rd level support.
Delivery addresses: Listed in Annexure B across all provinces; kiosks procured as needed.
Financial Requirements
Source: SASSA05-26-ICT-HO.zip (unknown)
Provide firm prices valid for 90 days from the closing date.
All prices must be in South African Rand (ZAR), inclusive of VAT and all applicable taxes.
Submit a detailed pricing schedule covering:
Unit rate per kiosk (all-inclusive of hardware, software, installation, training).
Warranty and maintenance for three years.
Support and professional services for three years.
Branding to adhere to SASSA corporate identity.
Total bid price.
Prices will be fixed for the entire 3-year contract duration for additional kiosks procured as needed.
All delivery costs must be included in the bid price.
Compliance Requirements
Source: SASSA05-26-ICT-HO.zip (unknown)
Mandatory documents: Fully completed SBD forms, proof of CSD registration, valid SARS tax compliance status PIN or certificate.
B-BBEE requirements: Submit a B-BBEE verification certificate or sworn affidavit to claim preference points. Points awarded based on status level, with highest claimed category used.
Foreign suppliers must declare residency, branch, permanent establishment, income source, and tax liability in South Africa; if none, no SARS PIN required.
No bids accepted from persons in the service of the state or companies with such directors/members.
Joint ventures/consortia must submit separate tax compliance documents for each party.
Section
Source: SASSA05-26-ICT-HO.zip
Evaluation uses the 90/10 preferential scoring system with four stages.
Stage 1, Phase 1 (Special Conditions): Submit at least three reference letters from South African clients for similar kiosk projects.
Stage 1, Phase 2 (Administrative Compliance): Provide completed SBD forms, CSD registration, SARS tax PIN, and Compliance Checklist.
Stage 1, Phase 3 (Technical Compliance): Score out of 100 points; minimum 70 points required. Assesses project approach (60% weight) and design layout with components (40% weight).
Stage 2, Phase 1 (Price and Specific Goals): Price (90 points) and Specific Goals (10 points) evaluated, with B-BBEE status determining goal points.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
501 Prodinsa Building, Cnr Steve Bhiko and Pretorius Street - Arcadia - Pretoria - 0081
Document-Backed
Recently Synced
Source Snapshot Available
AI Enhanced
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
22 Jul 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.