Appointment of a 4si or higher lift contractor for general repairs and maintenance of lifts and escalators (3 years) – western cape region

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Returnable Documents: TENDER FORM (PRICING SCHEDULE) Form C, SBD 4 BIDDER’S DISCLOSURE, SBD 6.1 PREFERENCE POINTS CLAIM FORM IN TERMS OF THE, PRICING SCHEDULE ANNEXURE C

Bidders must be registered on the Central Supplier Database (CSD) and provide a supplier number. Tax compliance is mandatory – bidders must be tax compliant and provide a Tax Compliance Status (TCS) PIN. Bidders must attend the compulsory briefing session and submit the Certificate of Attendance (Form D). Bidders must be 4SI or higher lift contractors. Bidders must complete and submit all mandatory returnable forms: SBD 1, SBD 4, SBD 6.1, Form A (Invitation to Bid), Form B (Terms and Conditions), Form C (Tender Form/Pricing Schedule), Form D (Site Inspection Certificate/Pre-Tender Briefing Session), Form E (Statement of Work Successfully Carried Out), Form F (Security Screening Form), and Form G (Acknowledgement). Bidders must comply with B-BBEE requirements and submit a Preference Points Claim Form (SBD 6.1). Joint ventures or consortia must submit a signed JV/consortium agreement or written confirmation of intention, stating percentage split and responsibilities.

Maintenance of lifts and escalators is one of the key statuary functions and requirements within

Facilities Management (FM) department at PRASA It responds to general repairs of lifts and

escalators related maintenance requirements of the property portfolio including station

facilities, workplace facilities and commercial facilities etc. Maintenance of lifts and escalators

supports PRASA entity operations towards the achievement of both the primary and

secondary mandate taking full responsibility the required statutory maintenance in the Region.

The contract work consists of:

• Planned / Scheduled statutory maintenance.
• Unplanned /Emergency related repairs on an As and When Required Basis’.

(Refer to scope of work for details – )

The contractor shall integrate the services into the general operation of the PRASA operational

system which may require that the contractor co-operate with other contractors employed by

PRASA.

2. Background information

2.1. Status quo

• Maintenance of lifts and escalators is one of the statutory requirements in

terms of Occupational Health and Safety Act, Act . Given this

requirement and the rate for emergencies within the specified time, a contract

must be put in place to improve service levels.

• Western Cape Region currently has no qualified internal artisans responsible

for the servicing of lifts and escalators in its stations and workplace facilities.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

2.2. Problem statement

• The Western Cape Region has been exposed to high rate of recurring lift breakage

and dysfunctional lifts which resulted due to non-servicing therefore being non-

compliant PRASA assets that poses safety and health hazard to the commuters,

PRASA personnel and stakeholders at large. Malicious damage to PRASA

properties and assets further contributed to increasing amount of lift and escalators

failures. Facilities Management is unable to respond to faults within the acceptable

and legislated turnaround time.

• Western Cape Region currently has no qualified artisans to attend to major

breakdowns of an emergency nature and to achieve the acceptable and legislated

business turnaround time to execute emergency repairs and planned maintenance.

3. Objective of the proposed project

3.1 Desired outcomes for carrying out the proposed project

To improve response time for execution of unplanned/emergency repairs and maintenance

works to restore the lifts and escalators to their operational condition and further achieve the

goal of improving asset condition and reliability.

To comply with the statutory requirements as prescribed by legislation. i.e., the Occupational

Health and Safety Act and Railway Safety Regulator.

3.2 Project benefits to PRASA

• Improved turnaround time to repair faults
• Improve compliance with legislation and safety requirements
• Improve customer satisfaction.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

3.3 Current mechanisms in place to address the problem

• The current contract is ending on 15 August 2026. Prasa previously appointed a

service provider through an open tender process to render lifts and escalators

maintenance at Various stations in the Western Cape Region for a period of 3

years.

4. Scope of work and areas of focus

4.1 Scope of the desired solution

Employer’s objectives

The objective of this tender is to source a suitable service provider in terms of qualifications

and experience for maintenance and repairs of Lifts and escalators for a period of 3 years

(36 months).

Overview of the works

The contractor will conduct preventive maintenance monthly as per statutory requirements,

attend to breakdowns, procure and install spares on PRASA’s behalf and PRASA will

reimburse at cost plus markup.

Extent of the works

The service provider will be required to execute the following:

• Maintain and repair lifts and escalators,

• Fulfil all statutory requirements in terms of Occupational Health and Safety Act

• Make recommendations with regards to upgrades available in the market.

General checks on lifts

• Inspect car interior.
• Observe starting and stopping for signs of deterioration or malfunctions.
• Observe floor levelling to ensure it is within tolerance.
• Check the operation of the car and the landing doors and ensure all reversal

devices function properly.

• Check the operation of all controls within the car and especially the alarm device.

Check the operation of normal and emergency lighting

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

Controller

• Check all electrical connections for tightness
• Ensure ventilation fans and grills are clean and functioning
• Check fuse devices
• Keep all parts clean of dust
• The condition of relay contacts should be checked to ensure correct operation
• Ensure cabinet doors are locked shut after inspection

Landing fixtures

• Check the operation of all fixtures.
• Check the operation of the fire service switches

Landing entrances

• Clean the landing door tracks.
• Check the doors for free operation.
• Check that the doors will close due to gravity or spring force.
• Check correct engagement and contact wipe
• Check for excessive play in the bottom shoes
• Check the condition of the air cords or other coupling devices
• Check that bolts and fixing are tight
• Check the condition of the panels for damage
• Check the glass doors for fractures and replace damaged panels immediately
• Check the correct setting of thrust devices
• Check fixing bolt of the tracks and seals for tightness
• Inspect architraves and trims for damage and tightness

Guide rails

• Check that the joints are secured
• Remove dirt and dust
• Ensure oil pots are full

Belts and terminal hitches

• Inspect the main belts for signs of deterioration
• Check that all the terminations are tight and secure
• Check and adjust the lengths to maintain correct over-runs
• Ensure the rope tensions are equal

Car entrance and operator

• Clean the car door tracks of all debris
• Check that all the fixings are secure
• Check the adjustment of the door coupling mechanism and that all components

are secure

• Check the door shoe for excessive movement or wear
• Check the up-thrust devices for minimum clearance
• Check the electrical cables for signs of damage
• Check the clearances door panels and returns
• Check the operation of the door locking mechanism
• Check the door closing speed and force
• Check the operation of the door open button and all other reversal devices

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

Hoistway switches

• Clean the switches and check arms and rollers for free movement
• Check the function of all terminal switches
• Check the running clearance of inductors and magnets

Car frame equipment

• Clean off lint and dust
• Ensure all the joints are secured
• Check for excessive clearance on sliding type shoes
• Investigate any unusual noise, heat or vibration
• Check the free operation of the safety gear linkage
• Ensure adequate clearance is maintained between the safety blocks and the rails
• Check the safety gear for correct engagement
• Check the condition and the adjustment of cab steadier devices
• Check that trailing cables are correctly hanging and check for any signs of damages
• Check the condition of all sheave grooves

Traction machine and brake

• Investigate any unusual noise, heat, vibration or any excessive movement of

parts

• Check for loose bolts and fixings.
• Check and ensure that traction sheave is secure.
• Inspect the sheave for wear and damage.
• Check the condition of the electrical connections.
• Inspect the brake for free operation and minimum lift.
• Check the machine brake release

Counterweight

• Check that the weights are properly secured.
• Check the sheave, frame, comp ropes, chain and guiding devices.
• Check the sheave for lubrication.
• Ensure free operation of any safety gear linkage.
• Ensure adequate clearance is maintained between safety blocks and rails.
• Check the safety gear for correct engagement

Pit equipment

• Check movement of the governor tension device and check the switch.
• Check the buffer is secure.
• Check that the compensation chains or free rope compensation are hanging correctly.
• Ensure all equipment is clean

Please note:

The scope of service is only for existing, serviceable and commissioned assets and should

assets become unavailable or replaced, the contractor will cease maintenance on those

assets and adjust price accordingly. The above covers the statutory requirements but not

limited too.

Competent lift service provider as per occupational health and safety Act, ().

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

Legislative records

Frequency of records Legislative Records / Certificates

and Maintenance records needed

Annex A - Certificate of

• Before a people mover is put into use

Commissioning for the first time

acceptance test for electric lifts

• After any modification has been

(SANS 1545-1) affected.

• After a failure that could have

endangered lives of users

Annex B - Comprehensive report for

• Whenever there has been a change in

Electric Lifts (SANS 1545-1) the competent lift service provider Every

24 months

Low service damages

The Prospective service provider will be responsible for achieving asset availability of 95% for

elevators. This achievement will be used as key performance indicator. Failure to achieve

average KPI will attract low service damages/ penalties in terms of contract.

Low service damages/ penalties tables

Progressive Punitive low service agreement which are entirely the contractor’s fault shall be

applied as below:

Item No. Achieved Overall Payment presentence

System Availability per

Month

1 100% - 95.00% 100% Full fixed cost billed, minus any other

low service damages included in this

contract.

2 94.99% - 90.00% 2.5% reduction of monthly maintenance &

inspection costs minus any other low service

damages included in this contract.

3 89.99% - 85.00% 5% reduction of monthly maintenance &

inspection costs minus any other low service

damages included in this contract.

4 84.99% - 80.00% 7,5% reduction of monthly maintenance &

inspection costs minus any other low service

damages included in this contract.

5 79.99% - 75.00% 10% reduction of monthly maintenance &

inspection costs minus any other low service

damages included in this contract.

6 75.00% and below Non-Performance process to be followed

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

*Any availability less than 80% for six consecutive months (which is

The entirely the contractor’s fault) will lead to contract

Termination.

Service provider service performance expaction

Not meeting system (average time to recovery) ATTR of 0.667 Hrs (40min) Non -performance

(i.e. ATTR >0.667 Hrs (40min)). letter to be issued

Non -performance

Not meeting system Average time between failures letter to be issued

ATBF 48 Hrs (i.e. ATBF > 48Hrs)

Occupational health and safety act (Non-compliance with the Non -performance

OHS Act and its associated regulations (for example: leaving moving letter to be issued

machinery exposed)

Less than 100% of planned maintenance (PMs) completed per month Non -performance

(unless the delay in repair was agreed to by the Project Manager or his/her letter to be issued

duly authorized representative or unless the required spares are not

available to complete the work).

Note work is complete after the PMs have been correctly completed

returned to the contract manager and the MTD form has been completed,

job has been closed out with facilities Helpdesk.

Other occupational health and safety act which are criminal Termination

offences according to the OHS act

3 Months Consecutive (monthly on contract period) occupational health Termination

and safety act of the same offence/class

a. Emergency Response time

• PRASA deems an emergency as a situation caused by unforeseen circumstance. This

is only instances where:

• Delaying sourcing the required goods,
• Works or services will result in Loss of life or injury,
• Reputational harm,
• Financial losses,
• Legal consequences,
• Interruption of essential or
• Business services and
• Any other relevant consideration

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

Average Response Time by the contractor

b. LOCATION OF WORKS

It is required of the contractor to familiarise themselves with the areas and locations of the

respective sites for servicing. List of available lifts below but not limited too

Note: the list below are the operational lifts only

Lift Kg

condition in name installed No location floors no operational Make of Lift /non -

Lift No operational Station Date Capacity

1 Cape Town Tower Otis 2011 6 08/L3431 1000 operational

Block

2 Cape Town Tower Otis 2011 6 08/L3431 1000 operational

Block

3 Cape Town Tower Schindl 2011 6 08/L4340 1000 operational

Block er

4 Cape Town Main Otis 2011 2 08/L4342 1000 operational

concourse

5 Cape Town Main Otis 2011 2 08/L4343 1000 operational

concourse

6 Century city Platform 1 Schindl 2010 2 SL0064 1150 operational

er

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TENDER FORM (PRICING SCHEDULE) Form C

a) All responses to the RFP should be submitted in two sealed envelopes/boxes; the first

envelop/box shall have the technical, compliance and Specific goal response, the second

envelop/box shall only have the financial response (Tender Form C and Price schedule).

b) Respondents are required to package their response/Bid as follows:

Volume 1 (Envelop 1/Package 1)

• Part A: Mandatory Requirements Response

• Part B: Technical or Functional Response (response to scope of work) and

Specific Goals

Volume 2 (Envelop 2/ Package 2)

• Part C: Financial Proposal (Tender Form C and Price schedule).

Volume 2 should be submitted in a separate sealed envelope. Bidders should make

their pricing offer in envelop 2/package 2.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

c) Bidders must submit 1 original response and may submit copies and an electronic

version which must be contained in a Memory Card/External hard drive etc clearly

marked in the Respondents name. PRASA reserves the right to consider

information provided in all formats irrespective the format i.e

original/copy/electronic.

d) Bidders should ensure that their response to the RFP is in accordance with the

structure of this document.

e) Where Bidders are required to sign forms, they are required to do so using

preferably black ink pen.

f) Any documents forming part of the original responses to RFP but which are not

original in nature, should be certified as a true copy by a Commissioner of Oaths.

g) Each response to RFP must be in English and submitted in A4 format, except

other graphic illustrations, which may not exceed A3 format, unless the contrary is

specifically allowed for in this RFP. Responses to RFP should be neatly and

functionally bound, preferably according to their different sections.

h) The original responses to RFP must be signed by a person duly authorized by

each consortium member and Subcontractor to sign on their behalf, which

authorization must form part of the responses to RFP as proof of authorization. By

signing the responses to RFP the signatory warrants that all information supplied

by it in its responses to RFP is true and correct and that the responses to RFP and

each party whom the responses to RFP signatory represents, considers

themselves subject to and bound by the terms and conditions of this RFP.

i) The responses to RFP formulation should be clear and concise and follow a clear

methodology which responses to RFP should explain upfront in a concise

Bid Bond: BID BONDS (WHERE APPLICABLE) ................................... 50

4 ownership of design .......................................................................................... 50

5 service levels ......................................................................................................

Tax compliance

Tax Compliance status requirements are also applicable to foreign

tax compliance status through the Central Supplier Database

Tax Compliance Status (TCS) System

Tax Compliance Status (TCS) system in terms of

tax compliance status

Tax Compliance Status (TCS) Pin:_____________

Central supplier database

Central Supplier Database (CSD) which has been established to centrally administer supplier information

Central Supplier Database (CSD) and their tax compliance

Central Supplier Database (CSD)

TENDER FORM (PRICING SCHEDULE) Form C

Sbd 4 bidder’s disclosure

Sbd 6.1 Preference points claim form in terms of the

Pricing schedule annex

B-BBEE Details: Volume 2 (Envelop 2/ Package 2)

• Part C: Financial Proposal (Tender Form C and Price schedule).

Volume 2 should be submitted in a separate sealed envelope. Bidders should make

their pricing offer in envelop 2/package 2.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

c) Bidders must submit 1 original response and may submit copies and an electronic

version which must be contained in a Memory Card/External hard drive etc clearly

marked in the Respondents name. PRASA reserves the right to consider

information provided in all formats irrespective the format i.e

original/copy/electronic.

d) Bidders should ensure that their response to the RFP is in accordance with the

structure of this document.

e) Where Bidders are required to sign forms, they are required to do so using

preferably black ink pen.

f) Any documents forming part of the original responses to RFP but which are not

original in nature, should be certified as a true copy by a Commissioner of Oaths.

g) Each response to RFP must be in English and submitted in A4 format, except

other graphic illustrations, which may not exceed A3 format, unless the contrary is

specifically allowed for in this RFP. Responses to RFP should be neatly and

functionally bound, preferably according to their different sections.

h) The original responses to RFP must be signed by a person duly authorized by

each consortium member and Subcontractor to sign on their behalf, which

authorization must form part of the responses to RFP as proof of authorization. By

signing the responses to RFP

form any part or basis of any investment decision by Respondents. The recipient should not

consider the document as an investment recommendation by PRASA or any of its advisers.

Each person to whom this document (and other later documents) is made available must make

his own independent assessment of the Project after making such investigation and taking

such professional advice as he/she or it deems necessary. Neither the receipt of this document

or any related document by any person, nor any information contained in the documents or

distributed with them or previously or subsequently communicated to any Respondent or its

advisers, is to be taken as constituting the giving of an investment advice by PRASA or its

advisers.

In this RFP, unless inconsistent with or otherwise indicated by the context –

3.1 headings have been inserted for convenience only and should not be taken into

account in interpreting the RFP;

3.2 any reference to one gender shall include the other gender;

3.3 words in the singular shall include the plural and vice versa;

3.4 any reference to natural persons shall include legal persons and vice versa;

3.5 words defined in a specific clause have the same meaning in all other clauses

of the RFP, unless the contrary is specifically indicated;

3.6 any reference to the RFP, schedule or appendix, shall be construed as

including a reference to any RFP, schedule or appendix amending or

substituting that RFP, schedule or appendix;

3.7 the schedules, appendices and Briefing Notes issued pursuant to this RFP,

form an indivisible part of the RFP and together with further clarifying and

amending information provided by PRASA, constitute the body of RFP

documentation which must be complied with by Respondents;

3.8 in the event of any inconsistency between this RFP or other earlier information

published with regard to the Project, the information in this RFP shall prevail;

and

3.9 this RFP shall be governed by and applied in accordance with South African

law.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

(Cape Town Station) on the 02 September 2026, at 10h00. [Respondents to provide own

transportation and accommodation]. The briefing session will start punctually at 10:00am

and no late comes will be allowed.

2.1 A Certificate of Attendance in the form set out in Form D hereto must be completed and

submitted with your Proposal as proof of attendance is required for a compulsory site

meeting and/or RFP briefing. Respondents must also appear on the Compulsory Briefing

session Register.

2.2 Respondents failing to attend the compulsory RFP briefing will be disqualified.

o PRASA will issue briefing session minutes or notes together with the response to the

clarification questions within 3 days from the date of briefing session.

o Clarifications will be issued to all Respondents to this RFP utilizing the contact details

provided at receipt of the responses to the RFP documentation, after submission to the

authorised representative.

o Bidders / Respondents are requested to promptly confirm receipt of any clarifications sent

to them.

o Bidders / Respondents must ensure responses to the clarifications are received on or

before the deadline date stated.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

detail which does not add value and detracts from the ability of PRASA to

effectively evaluate and understand the responses to RFP. The use of numbered

headings, bullet points, sections, appendices and schedules are encouraged.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

k) Information submitted as part of a responses to RFP should as far as possible, be

orderly according to the order of the required information requested by PRASA.

a. Respondents should ensure that they comply with all the requirements of the RFP and

if Respondents fail to submit any of the required documents, such Bids may, at the sole

discretion of PRASA, be disqualified. PRASA reserves the right to call a Respondent to

provide additional documents which may have not been submitted.

b. The successful Bidder [hereinafter referred to as the Service Provider] shall be in full

and complete compliance with any and all applicable laws and regulations.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

11. National treasury’s central supplier database

Respondents are required to self-register on National Treasury’s Central Supplier

Database (CSD) which has been established to centrally administer supplier information

for all organs of state and facilitate the verification of certain key supplier information. Only

foreign suppliers with no local registered entity need not register on the CSD. The CSD

can be accessed at https://secure.csd.gov.za. Respondents are required to provide the

following to PRASA in order to enable it to verify information on the CSD:

Supplier Number: ____________nique registration reference number:

_____________.

• Planned / Scheduled statutory maintenance.
• Unplanned /Emergency related repairs on an As and When Required Basis’.

(Refer to scope of work for details – )

2.1. Status quo

• Maintenance of lifts and escalators is one of the statutory requirements in

terms of Occupational Health and Safety Act, Act . Given this

requirement and the rate for emergencies within the specified time, a contract

must be put in place to improve service levels.

• Western Cape Region currently has no qualified internal artisans responsible

for the servicing of lifts and escalators in its stations and workplace facilities.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

2.2. Problem statement

• The Western Cape Region has been exposed to high rate of recurring lift breakage

and dysfunctional lifts which resulted due to non-servicing therefore being non-

compliant PRASA assets that poses safety and health hazard to the commuters,

properties and assets further contributed to increasing amount of lift and escalators

failures. Facilities Management is unable to respond to faults within the acceptable

and legislated turnaround time.

• Western Cape Region currently has no qualified artisans to attend to major

breakdowns of an emergency nature and to achieve the acceptable and legislated

business turnaround time to execute emergency repairs and planned maintenance.

3.2 Project benefits to PRASA

• Improved turnaround time to repair faults
• Improve compliance with legislation and safety requirements
• Improve customer satisfaction.

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

3.3 Current mechanisms in place to address the problem

• The current contract is ending on 15 August 2026. Prasa previously appointed a

service provider through an open tender process to render lifts and escalators

maintenance at Various stations in the Western Cape Region for a period of 3

years.

• Maintain and repair lifts and escalators,

• Fulfil all statutory requirements in terms of Occupational Health and Safety Act

• Make recommendations with regards to upgrades available in the market.

• Clean off lint and dust

• Ensure all the joints are secured

• Check for excessive clearance on sliding type shoes

• Investigate any unusual noise, heat or vibration

• Check the free operation of the safety gear linkage

• Ensure adequate clearance is maintained between the safety blocks and the rails

• Check the safety gear for correct engagement

• Check the condition and the adjustment of cab steadier devices

• Check that trailing cables are correctly hanging and check for any signs of damages

• Check the condition of all sheave grooves

• Investigate any unusual noise, heat, vibration or any excessive movement of

parts

• Check for loose bolts and fixings.

• Check and ensure that traction sheave is secure.

• Inspect the sheave for wear and damage.

• Check the condition of the electrical connections.

• Inspect the brake for free operation and minimum lift.

• Check the machine brake release

• Check that the weights are properly secured.

• Check the sheave, frame, comp ropes, chain and guiding devices.

• Check the sheave for lubrication.

• Ensure free operation of any safety gear linkage.

• Ensure adequate clearance is maintained between safety blocks and rails.

• Check the safety gear for correct engagement

assets become unavailable or replaced, the contractor will cease maintenance on those

assets and adjust price accordingly. The above covers the statutory requirements but not

limited too.

Competent lift service provider as per occupational health and safety Act, ().

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

ATBF 48 Hrs (i.e. ATBF > 48Hrs)

Occupational health and safety act (Non-compliance with the Non -performance

OHS Act and its associated regulations (for example: leaving moving letter to be issued

machinery exposed)

Less than 100% of planned maintenance (PMs) completed per month Non -performance

(unless the delay in repair was agreed to by the Project Manager or his/her letter to be issued

duly authorized representative or unless the required spares are not

available to complete the work).

offences according to the OHS act

3 Months Consecutive (monthly on contract period) occupational health Termination

and safety act of the same offence/class

a. Emergency Response time

• PRASA deems an emergency as a situation caused by unforeseen circumstance. This

is only instances where:

• Delaying sourcing the required goods,
• Works or services will result in Loss of life or injury,
• Reputational harm,
• Financial losses,
• Legal consequences,
• Interruption of essential or
• Business services and
• Any other relevant consideration

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

not purport to be comprehensive or true and correct. Neither PRASA nor any of its advisers

accept any liability or responsibility for the adequacy, accuracy, or completeness of any of the

information or opinions stated in any document.

express or implied, is or will be given by PRASA, or any of its officers, employees, agents or

advisers with respect to the information or opinions contained in any document or on which

any document is based. Any liability in respect of such representations or warranties,

howsoever arising is hereby expressly disclaimed.

which may be contained in the information provided by PRASA, or any of its officers,

employees, agents or advisers (the “Confidential Information Provided”). The Confidential

Information provided may be made available to Respondent’s subcontractors, employees and

professional advisers who are directly involved in the appraisal of such information (who must

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

be made aware of the obligation of confidentiality) but shall not, either in the whole or in part,

be copied, reproduced, distributed or otherwise made available to any other party in any

circumstances without the prior written consent of PRASA, nor may it be used for any other

purpose than that for which it is intended.

or is shown to have been made available (otherwise than through a breach of a confidentiality

obligation). Respondents, Key Contractors and their constituent members, agents and

advisers, may be required to sign confidentiality Contracts/undertakings (in such form as

PRASA may require from time to time).

All Confidential Information Provided (including all copies thereof) remains the property of

its receipt of a Proposal in response to it. Please note that PRASA reserves the right to:

• Modify the RFP’s goods / service(s) / works and request Respondents to re-bid on

any changes;

• Withdraw, amend the RFP at any time without prior notice and liability to

compensate or reimburse any Respondent;

• Reject any Proposal which does not conform to instructions and specifications

which are detailed herein;

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

• Disqualify Proposals submitted after the stated submission deadline;
• Call a Respondent to provide additional documents which PRASA may require

which have not been submitted to PRASA;

• Withdraw the RFP on good cause shown;
• Award a contract in connection with this Proposal at any time after the RFP’s

closing date;

• Make no award at all;
• Validate any information submitted by Respondents in response to this bid. This

would include, but is not limited to, requesting the Respondents to provide

supporting evidence. By submitting a bid, Respondents hereby irrevocably grant

the necessary consent to PRASA to do so;

• Request annual financial statements prepared and signed off by a professional

accountant or other documentation for the purposes of a due diligence exercise;

and/or

• Not accept any changes or purported changes by the Respondent to the bid rates

after the closing date and/or after the award of the business, unless the contract

specifically provided for it.

Economic obligations ........................................................................................ 15

6 communication ...................................................................................................... 16

7 confidentiality ..................................................................................................... 17

8 instructions for completing the RFP ......................................................... 17

9 RFP timetable ........................................................................................................ 19

10 legal compliance ................................................................................................ 20

11 national treasury’s central supplier database ................................. 20

12 tax compliance ..................................................................................................... 20

13 protection of personal data ........................................................................ 21

Section 2 : background, overview and scope of requirements .............. 22

1 introduction and background ...................................................................... 22

2 overview ................................................................................................................. 22

3 key objectives of the RFP ................................................................................ 23

4 scope of work ...................................................................................................... 25

5 evaluation methodology ................................................................................ 35

6 post tender negotiations (if applicable) .................................................. 46

7 final contract award ....................................................................................... 46

of 72

Request for proposal (RFP) for the appointment of a service

Provider 4si or higher lift contractor for provision of general

Repairs and maintenance of lifts and escalators for a period of 3

Years (36 months) within western cape region

WCR/10/07/2026

8 fairness and transparency ............................................................................ 46

Section 3 : pricing and delivery schedule ....................................................... 47

1 pricing ...................................................................................................................... 49

2 disclosure of prices quoted ......................................................................... 50

3 perfromance and bid bonds (where applicable) ................................... 50

4 ownership of design .......................................................................................... 50

5 service levels ...................................................................................................... 50

any such clear indication in writing, PRASA shall deem the response to the RFP to have

waived any right to confidentiality and treat such information as public in nature.

l) Responses to RFP should ensure that each requirement contained in the RFP is

succinctly addressed. Responses to RFP should as far as possible use the terms

and definitions applied in this RFP and should clearly indicate its interpretation of

any differing terminology applied.

m) Response to RFP documents are to be submitted to the address specified in this

RFP, and Respondents should ensure that the original and copies (where

applicable) are identical in all respects as PRASA will not accept any liability for

having disqualified a Respondent for failing to provide a mandatory returnable

document.

n) Unless otherwise expressly stated, all Proposals furnished pursuant to this RFP

shall be deemed to be offers. Any exceptions to this statement must be clearly and

specifically indicated.

o) Any additional conditions must be embodied in an accompanying letter. Subject

only to clause 16 [Alterations made by the Respondent to Bid Prices] of the

works to restore the lifts and escalators to their operational condition and further achieve the

goal of improving asset condition and reliability.

• Inspect the main belts for signs of deterioration
• Check that all the terminations are tight and secure
• Check and adjust the lengths to maintain correct over-runs
• Ensure the rope tensions are equal

5 evaluation methodology ................................................................................ 35

Sbd 6.1 Preference points claim form in terms of the

PPPFA Preferential Procurement Policy Framework Act (as

Specific Goals