Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Quotation
Delivery Location
Lower Germiston road - Rosherville - Johannesburg - 1459
Organization Type
GOVERNMENT
Published
03 Sept 2026
OCDS Reference
ocds-9t57fa-168943
This tender invites qualified service providers to submit quotations for the provision of canteen services at the rosherville staff canteen for a period of 3 years. The service includes managing and operating the canteen, likely covering food preparation, serving, and related catering activities. Interested bidders must attend a compulsory or optional briefing session via ms teams, and the closing date is 5 october 2026.
Continue with tenders sharing this issuer, category, or province.
Return to this tender’s issuing organisation, province, or category.
Continue with tenders sharing this issuer, category, or province.
Date & Time
Monday, 05 October 2026 - 10:00
Venue
MS teams
Categories
Request for Quotation
Lower Germiston road - Rosherville - Johannesburg - 1459
Tenders in this industry often require registration with these bodies.
Recommended Certifications
Having these can improve your winning chances: HACCP Certification, ISO 22000 (Food Safety Management)
AI Document Analysis Stages
Description
Source: ERI Rosherville Canteen - SHE Specification.pdf03 Sept
2026
Tender Published
Tender was published
05 Oct
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
SOW- PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE Rev2- August 2026.pdf
Invitation to Tender (ITT) CANTEEN.pdf
Canteen - Unpriced BOQ signed.pdf
Copy of 240-12248652_List of Tender Returnables_Cat 2_ Rev 7.pdf
Technical Evaluation Criteria for Catering Services.pdf
ERI Rosherville Canteen - SHE Specification.pdf
Service Provider Services Contractor Supplier SHE Evaluation Report.pdf
240-68099512 Form A_Cat 2_ Rev 9.pdf
SDL&I Annexure K CanteenServices.pdf
Copy of Environmental tender returnable documen catering services.pdf
00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdf
240-105658000 Supplier Quality Management Specification (3).pdf
Annexure A - OHS Tender Evaluation Template OHS Tender Returnables.pdf
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R 6 732 252
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Eskom Rotek industries responsibility and commitment is to ensure a safe working
environment, comply with Safety, Health , Environmental and Quality Policy along
with legislative obligations
The SHE specification is the Eskom Rotek Industries minimum requirements
required to meet the contract specification for the Rosherville Canteen and for the
duration of the contract period by contractors and where required by the
organisation.
The contractor is required to develop A SHE Plan which meet the requirements of
this SHE specification and other applicable legislative requirements.
Eskom Rotek Industries in no way assume the contractors legal responsibilities. The
contractor remains accountable for the quality and the execution of his/her health
and safety programme for his/her employees and appointed contractor employees
The SHE specification reflects minimum requirements and should not be construed
as all encompassing.
Note 1: All the requirements listed hereunder are in relation to the contract and do
not supersede or replace any organisational SHE requirements.
Where the required listed are already in place, then the organisational requirements
must be taken cognisance of and listed in the respective SHE plans. If there are any
additional Eskom Rotek Industries and or legislative requirements listed in the SHE
specification then these must be adressed.
2.1 Scope
This SHE specification lists the legislative and Eskom Rotek Industries requirements
and where applicable,any requirements pertaining to Local authorities / Municcipal by-
laws / Environmental legislation that must be met by the contractor.
2.1.1 Purpose
The aim of this document is to provide a standardised approach to the compilation of
the SHE specification throughout ERI for contractors, standards and Government
regulations.
2.1.2 Applicability
This SHE specification is applicable to any contracting organisation who intends
conduct work for Eskom Rotek Industries Rosherville Canteen
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2.1.3 Effective Date
This document shall be effective once authorised.
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed
in the following paragraphs.
.
2.2.1 Normative / Informative References
▪ ISO 9001 - Quality Management Systems.
▪ ISO 14001 - Environmental Management System.
▪ ISO 45001 - Occupational Health & Safety Management System
▪ Basic Conditions of Employment Act no
▪ Occupational Health and Safety Act and Regulations no
▪ National Environmental Management Act
▪ National Road Traffic Act
▪ Compensation for Occupational Injuries and Diseases Act
▪ Appicable South African National Standards (SANS)
▪ Tobacco Products Control Act
▪ Symbolic Safety Signs SANS 1186
▪ Disaster management Act
▪ Constitution of the republic of South Africa No
▪ Environmental ,Occupational Health and Safety Incident Management
Procedure 32-95
▪ Contractor Health and Safety Requirements 32-136
▪ Life saving Rules 240-94025981
▪ Substance abuse procedure E-105
▪ SHEQ Policy 32-727
▪ Working at Heights Procedure 32-418
▪ Environmental Aspect and Impacts,Occupational Health and Safety
Hazard Identification Risk Assessment Procedure 240-94077465
▪ Plant Safety Regulations
The Health and Safety Act and amendment 181.
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· Fire Protection Act.
· ISO 31000: 2018 Integrated Risk Management Systems.
· SANS 10133 :2020 Pesticides in food handling catering establishments.
· SANS 10049 Food and Hygiene Management.
· SANS 10156 Handling of chilled and frozen foods.
· SANS 10330 :2020 Requirements for HACCP System.
· R918 Regulation governing general hygiene requirements for food premises and
transport of food.
· SANS 22000 :2018 Food safety management system including HACCP
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Definitions
Definition Explanation
Principal Contractor (In the text of this document) Means an employer, as defined
in section 1 of the OHS Act, who intends to tender for or has
signed a contract with ERI for services rendered.
Sub - Contractor A contractor appointed by principal contractor
Client (OHS Act) ERI Representative (internal – Assest owner), also
refer to as the contract administrator / custodian or agent or
project manager. H/SHE is the person responsible for
ensuring that the works are executed in terms of the
contract,as well as adherence to legislation pertaining to the
contract.
Baseline Risk Assessment Baseline operational risks refer to the health and safety risks
associated with all standard processes and routine activities
in the business.
Business unit Any defined unit within the ERI environment, operatig as a
business under a particular cost centre number.In the context
of this document and in terms og health and safety any
reference to a BU includes a defined unit within any ERI
division.
Competent person (OHS Act) means any person having the knowledge, training,
experience, and qualifications, specific to the work or task
being performed, provided that, where appropriate,
qualifications and training are registered in terms of the South
African Qualifications Authority Act, 1995 (Act No. )
Contractor (OHS Act) means an employer as defined in section 1 of the
Act who performs contracted work and includes principal
contractors
Construction work Any work in connection with
a. the construction, erection, alteration, renovation, repair,
demolition or dismantling of or addition to a building or any
similar structure.
b. the construction, erection, maintenance, demolition or
dismantling of any bridge, dam, canal, road, railway, runway,
sewer or water reticulation system or the moving of earth,
clearing of land, the making of excavation, piling or any
similar civil engineering structure or type of work.
Consultant means a person providing professional advice
Duty of care to environment (32-136) anybody who causes, has caused, or may cause
significant pollution
or degradation of the environment must take reasonable
measures to prevent
such pollution or degradation from occurring, continuing, or
recurring. If such
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Definition Explanation
harm to the environment is authorised by law or cannot
reasonably be
avoided or stopped, such person must minimise and rectify
such pollution or
degradation of the environment
Employee (OHS Act) means, subject to the provisions of subsection (2),
any person
who is employed by or works for an employer and who
receives or is entitled
to receive any remuneration or who works under the direction
or supervision
of an employer or any other person
Employer (OHS Act) means, subject to the provisions of subsection (2),
any person who employs or provides work for any person
and remunerates that person or expressly or tacitly
undertakes to remunerate him/her, but excludes a TES
(ex labour broker) as defined in section 1(1) of the Labour
Relations (Act No. )
Environment (32-94) means:
a. the land, water, and atmosphere of the earth;
b. micro-organisms and plant and animal life; and
c. any part or combination of (a) and (b) and the
interrelationships among and between them, and the
physical, chemical, aesthetic, and cultural properties and
conditions of the foregoing that influence human health
and well-being
Environmental A detailed plan of action prepared to ensure that
Management plan recommendations for enhancing or ensuring positive impacts
and limiting or preventing negative
environmental impacts are implemented during the life-cycle
of a project. This Environmental Management Plan should
preferable form part of ERI Environmental Management
System
Eskom Rotek Industries ERI requirements flowing from directives, policies, standards,
requirements procedures,
specifications, work instructions, guidelines, or manuals
Fall protection plan OHS Act) means a documented plan of all risks relating to
working from an elevated position, considering the nature of
work undertaken, and setting out the procedures and
methods to be applied in order to eliminate the risk
Hazard (OHS Act) means a source of, or exposure to, danger
Hazard identification (OHS Act) means the identification and documenting of
existing or expected hazards to the health and safety of
persons, which are normally associated with the type of
construction work being executed or to be executed
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Definition Explanation
Health and safety file (OHS Act) means a file or other record in permanent form,
containing the information required in relation to the contract.
Health and safety plan (OHS Act) means a document plan that addresses hazards
identified and includes safe work procedures to mitigate,
reduce, or control hazards identified
Health and safety specification (OHS Act) means a document specification of all health and
safety requirements pertaining to associated to a contract, so
as to ensure the health and safety of persons.
Health and safety requirements means comprehensive health and safety requirements for a
contract, project, site, and scope of work. This specification is
intended to ensure the health and safety of persons, both
workers and the public, and the duty of care to the
environment. The health and safety requirements must be
specific to each contract, project, site, and scope of work
Lifesaving Rules ERI rules that, if not adhered to, has the potential to cause
serious harm to people
Medical Certificate of fitness (OHS Act) means a certificate valid for one year, issued by
an occupational health practitioner, issued in terms of the
regulations, whom shall be registered with the Health
Professions Council of South Africa
Medical surveillance (OHS Act) means a planned programme or periodic
examination (which may include clinical examinations,
biological monitoring, or medical tests) of employees by an
occupational health practitioner or, in prescribed cases, by an
occupational medicine practitioner
Method statement (OHS Act) means a written document detailing the key
activities to be performed in order to reduce, as reasonably
as practicable, the hazards identified in any risk assessment
Organisation may be defined as a group of individuals (large of small) that
is cooperating under the direction of executive leadership in
accomplishment of certain common objects
Pre-job meetings means a meeting that is held prior to the commencement of
the day’s work and that is attended by all the relevant
employees associated with the work task
Controlled disclosure Controlled disclosure to external parties.
Accident Any unplanned event, arising out of, and in the course of, an
Eskom or contractor employee’s employment and resulting in
human injury, illness, or death of the employee, as well as
death of, or injury to, any member of the public or damage to
property.
Incident is an occurrence,condition or situation in the course of work
that resulted in or could have resulted injuries illness, or
damage
Nearmiss Any OHS event that did not result in human injury, illness or
damage but had the potential, under different circumstances,
to cause human injury, illness or damage.
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Definition Explanation
Property damage Damage to property ro equipment,the environment or
production losses
Incident investigation Chairman Means any person appointed in writing to chair incident
investigations
Provincial director (OHS Act) means the provincial director as defined in
Regulation 1 of the General Administrative Regulations under
the Act
Responsible Manager Is a Manager of a department, section or operating/business
unit who has been appointed as part of the ERI delegation of
authority process with the aim to assist the applicable 16(2)
assigned person in executing his/her duties in terms of the
Occupational Health and Safety Act
Risk assessment OHS Act) means a programme to determine any risk
associated with any hazard at a construction site in order to
identify the steps needed to be taken to remove, reduce, or
control such hazard.
Site means an ERI department, unit, complex, building, specific
project, work site, or the site where agents, clients, principal
contractors, contractors, suppliers, vendors, and service
providers provide a service to ERI, directly or indirectly
Service provider any private person or legal entity that provides any service(s)
to ERI for compensation
Subsidiary an enterprise controlled by another (called the parent)
through the ownership of greater than 50% of its voting stock
Supplier means a natural or legal person who renders a service and
may include the following current or potential supplier vendor,
contractor, consultant
Task a segment of work that requires a set of specific and distinct
actions for its completion
Toolbox talks where the team leader, after conducting pre-task planning,
shares all the tasks at hand and discusses task allocation,
the identified risks, and the control measures with all his/her
team members on site before commencing a specific task
and documenting the agreed strategy. (This shall be done to
ensure common understanding of the tasks, risks, and
control measures required.)
The Act (OHS Act) means the Occupational Health and Safety Act
No. , as amended, and the Regulations thereto
Visitor any person visiting a workplace with the knowledge of, or
under the
supervision of, an employer.
2.3 Abbreviations
Abbreviation Explanation
AIA Approved Inspection Authority
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Abbreviation Explanation
BU Business Unit
Can CHSM Candidate Construction Health Safety Manager
CE Chief Executive
CNC (Eskom) Customer Network Centre
CR Construction Regulations of the OHS Act
COID Act Compensation for Occupational Injuries and Diseases Act
DMR Driven Machinery Regulations
DeL Department of Employment and Labour ( Inspection and
Enforcement services – Provincial office)
EAP Employee Assistance Program
EP Emergency Preparedness
ERfW Environmental Regulations for Workplaces
GAR General Administrative Regulations
GSR General Safety Regulations
HCS Hazardous Chemical Substances
LDV Light Delivery Vehicle
LoG COID) Letter of Good Standing
MSDS Material Safety Data Sheets
NEMA National Environmental Management Act
OHS Act Occupational Health and Safety Act and Regulations,
Pr CPM Professional Construction Project Manager
SACPCMP South African Council for the Project & Construction
Management Professions
SABS South African Bureau Standard
SANS South African National Standard
2.4 Roles and Responsibilities
2.4.1 Commitment
Visible commitment is essential to provide a safe work environment.
Managers,supervisors and employees at all levels must demonstrate their
commitment by being proactively involved in the day to day operations, in particular
the Occupational Health and Safety aspects of any project / contract. Legislation
requires that each employee must take reasonable care of themselves and their fellow
workers from management level down to the lowest employee level.
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2.4.2 Principal Contractor and appointed contractors
Note 1: Most of the roles and responsibilities listed apply to both principal contractors
and any appointed contractors. Where some of the listed do not apply to both, then
the specific responsibilities will be listed and titled.
The contractor Shall:
a) Carry out all duties as listed in Section 8,9 and 10, the various other regulations that
form part of the OHS Act and Regulation 7 of the Construction Regulations.
b) The principal contractor must notify the provincial director of the Departement of
Labour in writing of all construction work if if falls within the scope of Regulation 4 of
the construction regulations.
c) Carry accountability and responsibility fot the safety and health of their employees and
their appointed contractors within their working area, as contemplated by Section 37(2)
of the OHS Act.
d) Shall keep a record of all employees including the appointed contractor
employees,including date of inductions, relevant skills and licenses and be able to
produce this list at the request of th ERI project manager.
e) Ensure that all their appointees are made aware of their accountabilities and
responsibilities in terms of their appointment and that they advise and assist these
appointees in the execution of their duties.
f) Ensure that the minimum legislative, regulatory and ERI SHE requirements are
complied with on all work sites.
g) Give the ERI Project managers and line managers / responsible managers their full
participation and cooperation.
h) Compile a SHE file where all relevant health and safety records must be kept for each
work site and for scope of work.
i) The principal contractor must hand over a consolidated health and safety file to the
ERI project manager on completion of the project. This is to include al drawings,
designs, lists of materisls used and other applicable information about the completed
project as well as the list of appointed contractors,the agreement and the type of work
completed.
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j) Contractors must handover a consolidated (to include any appointed contractors files)
health and safety file to the Principal contractor / Client on completion of the project.
This is to include all drawings, designs, lists of materials used and other applicable
information about the completed project, as well as the list of appointed contractors,
the agreement, and the type of work completed.
k) The principal contractor must provide the project manager with a certified copy of
his/her Compensation Commissioner’s valid letter of good standing before the
commencement of work and any future renewal letters obtained during the project for
record-keeping purposes. The letter of good standing shall reflect the name of the
contractor’s company. Similarly, the principal contractor must provide the Eskom
Rotek Industries project manager with all the valid letters of good standing from their
appointed contractors.
l) Contractors must provide the principal contractor with a certified copy of his/her
Compensation Commissioner’s valid letter of good standing before the
commencement of work and any future renewal letters obtained during the project for
record-keeping purposes. The letter of good standing shall reflect the name of the
contractor’s company.
m) Appoint competent staff to perform the project work and ensure that all employees are
trained in the health and safety aspects relating to such work and that the employees
understand the hazards associated with all other work being carried out on the project.
n) Ensure that all employees are conversant with all relevant work procedures and that
they adhere to such procedures. Similarly (without removing the appointed
contractors’ responsibilities), ensure that their appointed contractors and their
employees are conversant with all relevant work procedures and that they adhere to
such procedures.
o) Co-ordinate the activities of all the appointed contractors in the interests of safety and
health;
p) Ensure that potential contractors (whom they intend appointing) submitting tenders
have made detailed provision for the cost of safety and health measures throughout
the project.
q) Stop his /her employees and any appointed contractors if project work is not in
accordance with the health and safety plan or if such work poses a threat to the health
and safety of persons or a risk of degradation to the environment.
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r) Take reasonable steps to ensure cooperation between all their appointed contractors.
s) Only appoint contractors to do work, if satisfied that the contractor has the necessary
competencies and resources to perform the work safely.
t) Appoint full-time competent employees in writing to supervise the performance of all
specified work throughout the contract period.
u) Ensure that the Construction supervisor or Construction manager do not supervise
work on any site other than the site for which such supervisor has been appointed for.
Note 2: No work may commence and or continue without the presence of the appointed
Construction manager or Construction supervisor during performance of the contracted work.
Note 3: In determining the number of appointed competent supervisors, the nature and scope
of work being performed, shall be taken into consideration.
Note 4: If a sufficient number of competent employee(s) have been appointed to assist the
construction supervisor, the construction supervisor may not supervise more than one site.
v) Appoint a full time safety officer .
w) Not victimise or dismiss employees by virtue of the employees divulging health and
safety information or suspecting such information has been divulged, in the interests
of health and safety requirements.
x) Follow a process of disciplinary action if any of their employees or their appointed
contractor employees has transgressed any of the requirements of the health and
safety specification, safety and health plans, site rules or any other requirements.
y) Ensure that all appropriate precautions are taken to protect persons (visitors, members
of the public, and other contractors) present at work or in the vicinity of a construction
site against all risks that may arise from such site.
z) Before the commencement of any work, conduct risk assessments which shall include
public safety. This should be done by a competent person appointed in writing with a
view to identify hazardous and potentially hazardous work operations.
aa) Ensure that pre-task risk assessments are conducted and documented daily and prior
to the starting of any new task, irrespective of whether it is a repetitive task or not.
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bb) Take prime responsibility for all aspects of environmental management associated
with the project activity for which they are responsible.
cc) Provide any appointed contractor who is making a bid or is appointed to perform work
on ERI’s behalf, with the relevant sections of the documented ERI SHE Specification.
dd) Principal contractors are required to approve appointed sub-contractor’s health and
safety plans if they meet all the requirements.
ee) Must ensure that an organisation medical surveillance programme for the duration of
the contract is in place and maintained.
ff) Prior to having pre-employment and periodic medicals fitness examinations
conducted, person/man job specifications must be compiled and handed to the
occupational health practitioner.
gg) Ensure that pre-employment, periodic and exit medicals are carried out on their
employees. Medical assessments must be conducted by a registered Occupational
Health Practitioner. During the pre-employment medical, where employees will be
required to work at heights, they will also be required to undergo the required
employee physical and psychological fitness examinations.
hh) Ensure, prior to the commencement of construction work, that all persons involved in
the project work, as well as the appointed contractors, have received a health and
safety induction training session. Similarly, ensure that all visitors to site undergo the
site’s induction training.
ii) Ensure, prior to the commencement of construction work or contracted work, that all
their employees involved in the project work, as well as the appointed contractors,
have received task-specific training.
jj) Issue risk-based personal protective equipment (PPE) as a measure of last resort to
their employees, inspect such equipment regularly and ensure recipients of PPE are
trained in the proper use, care and where necessary, the maintenance of PPE;
Note 5: should the principal contractor or his/her appointed contractors entertain
visitors on site, they will be held responsible for the provision and wearing PPE and to
ensure that visitors induction is conducted.
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kk) Erect (Site Establishment) their site huts, temporary buildings, storage areas, toilets,
fencing, and any other structure as may be required. Any such structures shall be
positioned and erected in compliance with any instructions from the Eskom Rotek
Industries project manager and the relevant site safety and fire prevention
requirements;
ll) On completion of the work remove all structures erected by them, and where required
by law rehabilitate the environment.
mm) Where performing work with the environment, ensure that minimal damage is done
and that where an Environment Management Plan is in place, then adhere to the plan.
nn) Respect the rights of land owners/lessors and the preservation of their registered
activities;
oo) Must have a substance abuse program which must be in line with the requirements of
the OHS Act.
pp) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on the work sites.
Note 6: Eskom Rotek Industries will not tolerate the presence of anyone who is or who
appears to be under the influence of alcohol or any other intoxicating substance whilst
performing work for them or on any work site.
qq) Ensure that all equipment and tools used comply with OHS Act requirements with
respect to condition, use, care, storage, maintenance, and the management of these;
rr) Ensure that all incidents are reported and investigated timeously by competent incident
investigators. Full investigation to be done by Principal Contractor with Eskom Rotek
Industries representative and copies of all reports, COIDA documents, Medical
Documents and actioned proof documents on findings and lessons learned to be
provided .
ss) Be involved in all of their appointed contractor’s investigations.
tt) Establish health and safety committees, hold such committee meetings on all sites,
and ensure that appointed contractors participate in their health and safety meetings.
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uu) Chair their own health and safety committee meetings and record such meetings.
vv) Appoint sufficient number of health and safety representatives in terms of legislative
requirements and ensure that the appointed contractors appoint health and safety
representatives for their work sites.
ww) When appointing contractors, advise the project manager in writing timeously and
obtain his/her approval prior to them commencing work.
xx) Shall keep a record of all employees including the appointed contractor’s employees,
including date of induction, relevant skills and licenses and be able to produce this list
at the request of the Eskom Rotek Industries Project Manager.
2.4.3 Managers/ Contract Managers shall:
Note 1: No work may commence and or continue without the appointed supervisor or
manager during the performance of the contracted work.
a) Not supervise construction work on any construction site other than the site they have
been appointed to supervise;
b) Assist the contractor and/or the appointed safety officer in conducting site induction
training for new staff and site visitors;
c) Instruct and train all employees under their control on any hazardous and related work
procedures, before any work commences and thereafter, at such times as may be
determined by a risk assessment;
d) Ensure that the minimum legislative and ERI SHE requirements are complied with on
all work sites;
e) Stop any construction work that is not in accordance with the safety and health plan
or if such work poses a threat to the safety and health of persons or a risk of
degradation to the environment;
f) Ensure that risk-based personal protective equipment (PPE) has been issued and
employees wear/use the PPE as instructed.
g) Inspect such PPE on a regular basis and record the inspections;
h) Ensure that all incidents are reported to the client and are investigated.
i) Be involved in all investigations that occur within their area of responsibility.
j) Carry out audits and or inspections on their contractors at least monthly and any
appointed contractors on instructions of their contractor.
k) Ensure that employees under their control are conversant with all relevant work
procedures and that they adhere to such procedures;
l) Before the commencement of any work, where possible, assist in the conducting of
risk assessments and ensure that appropriate mitigating measures have been
considered and implemented.
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m) Ensure that daily or pre-task risk assessments are conducted and documented daily
and prior to the starting of any new task, irrespective of whether it is a repetitive task.
Ensure that the team are involved in the abovementioned risk assessments;
n) Hold tool box talks at the start of each day/ task to discuss health and safety issues as
well as confirming the requirements of the daily risk assessments;
o) Ensure that all appropriate precautions are taken to protect persons (visitors, members
of the public, and other contractors) present at work or in the vicinity of a construction
site against all risks that may arise from such site.
p) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on, the premises / work sites and that no employee remains on site if he/she is under
the influence. Furthermore, report such instances to contract management;
q) Ensure that all equipment and tools used on site comply with OHS Act requirements
with respect to condition, use, care, storage, maintenance, and the management of
these.
r) Ensure that they and their contractor managers give clear and unambiguous
instructions for the project work, to the employees for whom they are responsible for.
s) Not victimise their employees by virtue of their employees divulging health and safety
information or suspecting such information has been divulged, in the interests of health
and safety requirements (reference – section 26 of the OHS Act).
t) Where any work is performed which involves the environment, ensure that minimal
damage is done to the environment and that where an Environment Management Plan
is in place, then the plan adhere to the plan.
u) Stop any employee or contractor from performing construction work which is not in
accordance with the principal contractor’s and or appointed contractors health and
safety plan which poses a threat to the health and safety of persons.
2.4.4 Supervisor must:
a) Be competent to perform the required supervisory tasks;
b) Ensure their employees and all appointed contractors comply with the required
statutory and Eskom Rotek Industries project requirements;
c) Inspect all work done by the Contractors to ensure adherence to ERI’s standards
and specifications
d) Conduct follow-up inspections to ensure findings are closed out and preventative
action is in place.
e) Monitor contractors for adhere to statutory requirements and safety standards.
f) Monitor contractors overall SHE performance on site in order to achieve excellent
results.
g) Ensuring a Safe working environment is established and maintained by the
contractor for the elimination of unsafe acts by all people whilst on the project site.
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h) Discuss all SHE related problems with the relevant contractor management timeously
in the first instance and thereafter the Eskom Rotek Industries project manager in the
second instance relating to procedure requirements, non-conformance’s identified,
corrective actions, audits and inspection schedules.
i) Ensuring that quality records are maintained in accordance with legislative and Eskom
Rotek Industries requirements;
j) Continual liaison between the principal contractor, appointed contractors and
employees.
k) Ensures that employees and appointed contractors are aware of latest standards,
procedures, work instructions and safety regulations issued by Eskom Rotek
Industries:
l) Conduct site Inspections for compliance to SHE requirements and compiles the relevant
inspection reports.
m) Submit the observation reports to the relevant management.
n) Have meaningful participation in the project statutory health and safety committee
meetings.
o) Participate in all appointed contractor incident investigations.
p) Participate in the ERI emergency preparedness planning.
q) Ensure that their own employees and those of any appointed contractor are competent
to perform the tasks assigned.
r) Assist the principal contractor with the handing over process, in particular the SHE file
and relevant documentation
2.5.5 Employee
Must:
a) Be responsible for their own safety and health and that of their co-workers;
b) Co-operate with their employer to meet all of the employer’s as well as legislative and
Eskom Rotek Industries requirements;
c) Familiarise themselves with their responsibilities during induction and awareness
training sessions, some of which are:
familiarising themselves with their workplaces and safety and health procedures;
Working in a manner that does not endanger them or cause harm to others;
Ensuring that the work area is kept tidy;
Reporting all incidents and near misses;
Protecting fellow workers against injury by performing job observations;
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Reporting unsafe acts and unsafe conditions;
Reporting any situation that may become dangerous; and
Carrying out lawful orders and obeying safety and health rules;
d) Who become aware of any person disregarding a safety notice, instruction, or
regulation, immediately report this to the person concerned. If the person persists, stop
that person from working, and report the matter to contractor management and/or
ERI’s project manager or supervisor immediately.
e) Not damage, alter, remove, render ineffective, or interfere with anything that has been
provided for the protection of the site or for the health and safety of persons this
includes any guarding of machinery or equipment.
f) Obey any safety signs and adhere to any site demarcation at all times.
g) When entering or leaving the site, do so via the official designated access/departure
routes. Where reflective jackets/bibs are required to be worn, wear them.
h) Be subjected to any disciplinary action, if having transgressed any of the requirements
of the health and safety site rules, Eskom Rotek Industries requirements, company
requirements, or legislative requirements.
i) Avoid any act that may endanger their own health and safety or that of fellow employees,
members of the public, or visitors who may be affected by their acts and/or omissions
at work.
j) Have the right to obtain proper information from their employer regarding health and
safety risks and measures related to the work processes.
k) Use facilities placed at their disposal and not misuse anything provided for their own
protection or that of others.
l) Have the right to remove their selves from danger when they have good reason to
believe that there is an imminent and serious danger to their health and safety and have
the duty to inform their supervisor immediately of such danger.
m) Report to their supervisor (in the first instance), the principal contractor (in the second
instance), and/or the Eskom Rotek Industries project manager, any substandard acts
and/or conditions that have come to their attention and that have not been rectified or
acted on by their contractor management timeously.
n) Have the right and the duty at any workplace to participate in ensuring healthy and safe
working conditions, to the extent of their control, over the equipment and methods of
work adopted.
o) Maintain the surrounding area of the work site in a neat and tidy condition.
p) Have meaningful participation in regular health and safety meetings.
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q) Have the right to refuse to perform or continue to perform any task/job on the grounds
of health, safety, and environmental concerns.
r) When given instructions, understand the instructions and be permitted to clarify those
instructions.
2.5.6 Contractor Health and Safety officer
a) Promote a SHE culture within the organisations involved in the project / contract.
b) Assist in the control of all health and safety-related matters on the sites.
c) Be involved in the developing the project SHE plan and SHE policy.
d) Be in constant liaison and cooperate with ERI’s SHE professionals responsible for
providing them with a health and safety service.
e) Ensure that this SHE specification is adhered to by his/her principal contractor and is
submitted to any appointed contractors.
f) Conduct audits and inspections of all work sites for the duration of the project.
g) Be involved in the organisations incident investigations when required.
h) Participate in the organisation’s statutory and non-statutory health and safety
committees meetings.
i) Conduct organisational, site and visitor induction training.
j) Stop any employee or contractor from performing construction work which is not in
accordance with the principal contractor’s and or appointed contractors health and
safety plan which poses a threat to the health and safety of persons.
k) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on, the premises / work sites and that no employee remains on site if he/she is under
the influence. Furthermore, report such instances to contract management.
l) Make their selves available and ensure co-operation of employees under their control
to undergo breathalyser and drug testing while entering and/or being on any Eskom
Rotek Industries work site by Eskom Rotek Industries.
m) Carry out Health and Safety file audits and or inspections on their contractors at least
monthly and any appointed contractors on instructions of their contractor;
n) Carry out frequent behaviour observations of employees under their control
2.5.7 Related/Supporting Documents
Eskom Rotek Industries OHS Act section 37 (2) agreement to be signed at
procurement during the signing of the NEC contract, it is the responsibility of the
project manager to ensure that the 37(2) agreement is signed and a copy be kept in
the contractor file at procurement.
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Eskom Rotek Industries OHS ACT Regulation CR 5 (1) (k) Appointment of Principal
Contractor to be appointed prior commencement of any work and ensure signed
appointment is on Contractor’s safety file.
3.1 Legal Compliance
-Certificate of Acceptability of Food Premises to be obtained
3.1.1 Section 37(2) (Legal) Agreement
A section 37(2) agreement must be signed between Eskom Rotek Industries and the
principal contractor at the time of awarding the contract. The principal contractor must
ensure that a section 37(2) agreement is compiled between the principal contractor
and all their appointed contractors for the contract.
The original copy of the section 37(2) Agreement must be retained by the contractor
and a copy retained by the responsible project manager.
A copy of all the agreements must form part of the respective contractor’s SHE File.
Appointment of Principal Contractor by Client to be on the contractor’s SHE File. CR
5 (1) (k)
3.1.2 Hazardous work by children (Child Labour)
The constitution of the Republic of South Africa, in the “Bill of Rights” is clear on the
rights of children, especially when it comes to:
a) Being protected from exploitative labour practices;
b) Not to be required or permitted to perform work or provide services that
i. Are inappropriate for a person of that child’s age; or
ii. Place at risk the child’s well-being, education, physical or mental health or spiritual,
moral or social development;
And the Basic Conditions of Employment Act, Chapter six Section 43 “Prohibition of
employment of children”.
Before resorting to the use of child labour, due consideration must be given to the
rights of the child in terms of the constitution. Where work is being performed which is
not prohibited in terms of the constitution, then such work must be conducted in terms
of the OHS Act “Regulations on Hazardous Work by Children in South Africa” with
emphasis on paragraph 2 Purpose and Interpretation. Eskom Rotek Industries does
not condone the use of child labour and therefore all effort must be exercised and child
labour should not be used.
3.1.3 OSH Act
The principal contractor and appointed contractors shall have an up to date copy
of the OHS Act and regulations which will be available to all employees.
3.1.4 Legislative compliance
All contractors will comply with all the legislation pertaining to this contract being:
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The principal contractor and all appointed contractors will comply with all the
legislation pertaining to this project being:
Bill of Rights).
project.
3.1.5 Eskom Rotek industries Requirements
All contractors shall, before commencement of the project ensure that all their
employees are familiar with the relevant Eskom Rotek Industries SHE
documentation that is applicable to contract services.
3.1.6 Construction Regulation requirements
n/a
3.1.7 Notification of Construction Work
n/a
3.1.8 SHE Policy
Health and Safety policy,is a statement of intent and commitment by the
organisation’s CE and Senior Management in relation to the relevant SHE roles
and responsibilities, the achievement of their strategic objectives, values of
integrity, customer satisfaction, excellence, and innovation.
The principal contractor and all appointed contractors, if already not in place, will
be required to compile an organisational SHE policy and Covid-19 Policy in line
with their SHE responsibilities. The SHE and Covid-19 policy must be signed by
the organisation’s CEO or the appointed assistant to the CEO OHS Act Section
16(2). The policy must be displayed in a prominent place within the workplace. A
copy of the policy must be filed in the contractor SHE files and attached as an
annexure in the SHE Plan.
3.1.9 Costing of SHE within the project
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The costing for SHE must be itemised based on the overall scope of the project
(i.e.) Training, provision of PPE, safety equipment purchases etc.
Verification will be done during project is safety requirements are met based on
costs on safety as per itemised based per contractors information submitted.
3.2 Statutory Appointments
For the duration of the contract, the principal contractor and all appointed
contractors shall appoint competent employees who will meet the requirements
of the OHS Act. Where appointments are made, contractors shall ensure that the
appointees have been suitably trained and or informed of their responsibilities
before getting them to accept such appointment. The relevant statutory
appointments shall be made in accordance with the requirements of the OHS Act
which includes the requirement of a competent person being appointed in the
relevant roles. The statutory appointments should include but not limited to the
following:
Chemical Substances Co-coordinator .
appointing subcontractors).
Protection Plan.
Inspector.
Plant Operator.
on construction sites .
Construction sites .
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3.3 Non-statutory appointments
Committee.
3.4 Eskom Rotek Industries lifesaving rules
that any organisation who performs work for Eskom Rotek Industries in Eskom
Rotek Industries adopt the same view.
Industries Employees, agents, consultants, and contractors. Failure to adhere to
these rules by any Eskom Rotek Industries employee or employee of a Principal
Contractor or appointed contractor will be considered a serious transgression.
These rules are being implemented to prevent serious injury or death of any
employee, labour broker or contractor working in any area within Eskom Rotek
Industries.
premises (including delivery of any product), then the rules shall be obeyed by any
contractor and their employees.
Eskom Rotek Industries will take a stance of zero tolerance on these rules.
Non-compliance to a Life Saving rule will be considered serious misconduct and
will lead to serious disciplinary action, which may include dismissal.
This is to ensure that every person who works on or visits an Eskom Rotek
Industries returns home safely to his or her family.
3.5 Substance Abuse
in industrial incidents and the driving of vehicles. Eskom Rotek Industries is
therefore, entitled to take reasonable steps to ensure that intoxicated persons are
identified and prevented from entering Eskom Rotek Industries.
Procedure”), taking in to account that this is an Eskom Rotek Industries Life-saving
Rule number 4: BE SOBER”), this means anyone entering the Eskom Rotek
Industries will be subjected to ad hoc alcohol testing.
alcohol testing of their own employees. The legislative alcohol level is deemed to
be zero.
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personal file
3.6 Contractor Organisational Structure
3.6.1 Principal contractor Organogram
The principal contractor must provide an organisational organogram related to this
contract, depicting all the levels of responsibility from the CE down to the
supervisors responsible for the Eskom Rotek Industries Rosherville Canteen. List
the relevant positions held, names of appointees and legal appointments.
The principal contractor must ensure that all appointed contractors comply with
this requirement. The principal contractor is responsible for keeping copies of all
the organograms’ as well as submitting them with the SHE plan. All organograms
shall be updated timeously when appointments are changed.
This diagram must be kept up to date and filed in the project SHE files.
3.7 Appointed Contractors Organogram
project, listing the reporting structure from their CE down to their project
supervisors. The diagram must list the names, positions held and any
appointments made.
principal contractor and a copy filed in the relevant project SHE files.
3.8 Risk assessment
It is a legal requirement in terms of Section 8 (2)(d) of the OHS Act for an employer
to carry out risk assessments, to establish which risks and hazards are attached
to the health and safety of persons due to any work which is performed, any article
or substance which is, handled, stored, transported. A risk assessment is defined
as an identification of the hazards present in an organisation and an estimate of
the extent of the risks involved, taking into account whatever precautions are
already being taken.
It is essentially a three stage process:
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Risk assessments are required to be maintained. This means that significant
changes to a process or activity, or any new process or activity should be
subjected to a risk assessment and that if new hazards come to light during the
work process, then these should also be subjected to risk assessments. Risk
assessments for long term processes should be periodically reviewed and
updated. Method statements or written safe work procedures are an effective
method as information and record of the way jobs / tasks must be performed. Daily
or issue based or task specific or on the job risk assessments must be conducted
at the place where work is to be performed/ conducted to allow managers and
employees to assess any inherent risks that could have been overlooked during
the initial risk assessment or any changes that might have occurred in a period of
absence. For example if a job / task is extended over a day or halted due to
inclement weather.
Guidelines for actual steps involved in a job/task specific risk assessment are:
safe work procedures exist for ladders;
be taken to rectify this shall be recorded, and safe working procedures drawn up;
identified, nominated and duly assigned;
observation must be nominated;
project manager representative for comment and approval.
Note to the Supervisor nominated as the responsible person; and the names of
workmen who have received instruction on the work content and the sequence
of the activities listed in the risk assessment shall be recorded, and their
competence established. This instruction shall be done through an interpreter if
required and recorded on the Pre-Job Brief (Daily Safe Task Instructions), with
reference to applicable Risk Assessments.
o Undertake a risk assessment to give effect to the minimum measures required
by these Directions, taking into account the specific
circumstances of the workplace and the requirements of the OHSA Regulations for
Hazardous Biological Agents;
o On the basis of that risk assessment, develop a plan outlining the protective
measures in place for the phased return of its employees.
Site Specific Health and Safety Hazards
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Eskom Rotek Industries outlines the site-specific Health and Safety hazards
pertaining to the environment and physical conditions that the Contractor may be
exposed to in performing his work on site, but is not limited.
These hazards will include, but are not limited to: HIGH RISKS Activities
➢ Underground services not identified or not reflecting on drawings.
➢ Travelling on hazardous road to Rosherville .
➢ Manhandling of heavy material – replace.
➢ Working at heights.
➢ High Voltage work electrical network around Rosherville.
➢ Control Room activities.
➢ Moving Machinery / Construction Vehicles.
➢ Moving and using Lifting Machinery.
➢ Driving or travelling in vehicles on site.
➢ Dust.
➢ Rain/ Water.
➢ Extreme cold in winter time.
➢ Extreme heat – Currently in Summer time.
➢ Adverse weather patterns – Hail Storms.
➢ Snow (winter time)-Possible.
➢ Theft.
➢ Strong winds.
➢ Snakes / Spiders / Vectors present on site.
➢ Uncontrolled fires.
➢ High-jacking.
➢ Water pollution.
➢ Drug use / Alcohol abuse.
➢ Electrical contact.
➢ Hazardous Chemical Substances and Flammable Liquids Exposure.
➢ Slip, Trip and Falls.
➢ Incompetent persons/ personal behavior.
➢ Availability of safe drinking water for human consumption.
➢ Excavation work / open trenches.
➢ Elevated work.
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Although the above-mentioned are identified as hazards, the risks associated
with some of these hazards might be very low or even non-existent. Access to
Rosherville worksite is regarded as high risk.
3.9 Safe work procedure/Method statement
Method statements / written safe work procedure are control measures used to prevent
an incident from occurring during the execution of the project. A written safe work
procedure/ method statements provide guidance how to execute the task safely.
A safe working procedure should be written when:-
The safe working procedure should identify:
task;
a qualified electrician with a red seal
undertaking the task.
3.11 Construction Sites
Note1:No area is to be stripped of vegetation to create firebreaks, to prevent or
make fires. No open fires are allowed on site. The contractor must ensure that
operations are in compliance with statutory requirements at all times.
a) The contractor to develop a site layout diagram for site establishment indicating
areas for storing material, parking, mobile offices, ablution facilities and other
needs to be used by contractor .
b) The contractor must develop a fire safety procedure for the construction site
prior to commencing work. The procedure must take into consideration the size
of the site/s, the type of work performed and amount of combustible materials.
Cognisance of OHS Act CR 29 must be made.
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c) It must be developed in accordance with the hot work permit of the Eskom
Rotek Industries Plant Safety Regulations, Eskom Rotek Industries Fire Risk
Management requirements and all other applicable Regulations. All workers
entering and working in the construction site need to be trained in fire safety and
any duties they are required to perform.
d) A suitable fire warning system for alerting site personnel of fire shall be
provided, and capable of being heard in all areas of the site.
e) Appropriate portable extinguishers must be available on the construction site
and in cases of hot work, be readily available at the location.
f) Storage of combustible and flammable liquid in the construction site is not
permitted unless stored in approved flammable cabinets or outdoors away from
the buildings.
g) Site Smoking Restrictions must be enforced. No open flames are permissible
and where hot work is performed, the work areas must be cleared of any
combustibles prior to commencement of work.
3.12 Fire Equipment’s Maintenance
a) All firefighting equipment that has been provided shall:
b) Tested and serviced at recommended intervals by an accredited supplier.
c) Results entered in the register and signed by competent person.
3.13 Flammable and Combustible liquids
Rotek Industries Project Manager. The volumes of fuel allowed to be stored will
depend on site conditions and Statutory Regulations.
than 40 litres to be stored in a flammable/combustible liquid store.
capacity of 4.5 kg, shall be provided, installed and maintained.
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5 Adequate firefighting equipment must be available and easily assessable.
to contain 110 % tank capacity
proof sealing material.
3.13.1 Refuelling on Site
Refuelling shall take place at designated safe areas and appropriate warning
signs installed. Suitable drip trays must be used to prevent spillage at the filling
nozzle.
3.14 First aid Equipment
construction sites. Appointees must be trained to level 2.
account the type of work performed, the distance teams are working apart and
the terrain to be covered if an emergency should arise.
accessible for all employees.
contractor employees are familiar with the emergency numbers.
one for every 50 or team of workers on site or part thereof, taking into account
the type of work performed and the distance between teams.
Boxes must be available and accessible for the immediate treatment of injured
persons at the workplace.
as the name and contact details of the First Aider of such first aid box or boxes
shall be erected.
arrangements be made for incidents occurring after working hours.
3.15 First aid equipment’s contents
The following is a list of minimum contents of a first aid box:
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Important Dates
Source: ERI Rosherville Canteen - SHE Specification.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"ed work","is_compulsory":false}"}
Contact Information
Source: ERI Rosherville Canteen - SHE Specification.pdf (unknown){"name":null,"email":null,"phone":null,"department":"Any defined unit within th","address":null}
Evaluation Criteria
Source: ERI Rosherville Canteen - SHE Specification.pdf (unknown)It is essentially a three stage process
environment, comply with Safety, Health , Environmental and Quality Policy along
contractor remains accountable for the quality and the execution of his/her health
Technical Specifications
Source: ERI Rosherville Canteen - SHE Specification.pdf (unknown)Eskom Rotek industries responsibility and commitment is to ensure a safe working
environment, comply with Safety, Health , Environmental and Quality Policy along
with legislative obligations
The SHE specification is the Eskom Rotek Industries minimum requirements
required to meet the contract specification for the Rosherville Canteen and for the
duration of the contract period by contractors and where required by the
organisation.
The contractor is required to develop A SHE Plan which meet the requirements of
this SHE specification and other applicable legislative requirements.
Eskom Rotek Industries in no way assume the contractors legal responsibilities. The
contractor remains accountable for the quality and the execution of his/her health
and safety programme for his/her employees and appointed contractor employees
The SHE specification reflects minimum requirements and should not be construed
as all encompassing.
Note 1: All the requirements listed hereunder are in relation to the contract and do
not supersede or replace any organisational SHE requirements.
Where the required listed are already in place, then the organisational requirements
must be taken cognisance of and listed in the respective SHE plans. If there are any
additional Eskom Rotek Industries and or legislative requirements listed in the SHE
specification then these must be adressed.
2.1 Scope
This SHE specification lists the legislative and Eskom Rotek Industries requirements
and where applicable,any requirements pertaining to Local authorities / Municcipal by-
laws / Environmental legislation that must be met by the contractor.
2.1.1 Purpose
The aim of this document is to provide a standardised approach to the compilation of
the SHE specification throughout ERI for contractors, standards and Government
regulations.
2.1.2 Applicability
This SHE specification is applicable to any contracting organisation who intends
conduct work for Eskom Rotek Industries Rosherville Canteen
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2.1.3 Effective Date
This document shall be effective once authorised.
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed
in the following paragraphs.
.
2.2.1 Normative / Informative References
▪ ISO 9001 - Quality Management Systems.
▪ ISO 14001 - Environmental Management System.
▪ ISO 45001 - Occupational Health & Safety Management System
▪ Basic Conditions of Employment Act no
▪ Occupational Health and Safety Act and Regulations no
▪ National Environmental Management Act
▪ National Road Traffic Act
▪ Compensation for Occupational Injuries and Diseases Act
▪ Appicable South African National Standards (SANS)
▪ Tobacco Products Control Act
▪ Symbolic Safety Signs SANS 1186
▪ Disaster management Act
▪ Constitution of the republic of South Africa No
▪ Environmental ,Occupational Health and Safety Incident Management
Procedure 32-95
▪ Contractor Health and Safety Requirements 32-136
▪ Life saving Rules 240-94025981
▪ Substance abuse procedure E-105
▪ SHEQ Policy 32-727
▪ Working at Heights Procedure 32-418
▪ Environmental Aspect and Impacts,Occupational Health and Safety
Hazard Identification Risk Assessment Procedure 240-94077465
▪ Plant Safety Regulations
The Health and Safety Act and amendment 181.
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· Fire Protection Act.
· ISO 31000: 2018 Integrated Risk Management Systems.
· SANS 10133 :2020 Pesticides in food handling catering establishments.
· SANS 10049 Food and Hygiene Management.
· SANS 10156 Handling of chilled and frozen foods.
· SANS 10330 :2020 Requirements for HACCP System.
· R918 Regulation governing general hygiene requirements for food premises and
transport of food.
· SANS 22000 :2018 Food safety management system including HACCP
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Definitions
Definition Explanation
Principal Contractor (In the text of this document) Means an employer, as defined
in section 1 of the OHS Act, who intends to tender for or has
signed a contract with ERI for services rendered.
Sub - Contractor A contractor appointed by principal contractor
Client (OHS Act) ERI Representative (internal – Assest owner), also
refer to as the contract administrator / custodian or agent or
project manager. H/SHE is the person responsible for
ensuring that the works are executed in terms of the
contract,as well as adherence to legislation pertaining to the
contract.
Baseline Risk Assessment Baseline operational risks refer to the health and safety risks
associated with all standard processes and routine activities
in the business.
Business unit Any defined unit within the ERI environment, operatig as a
business under a particular cost centre number.In the context
of this document and in terms og health and safety any
reference to a BU includes a defined unit within any ERI
division.
Competent person (OHS Act) means any person having the knowledge, training,
experience, and qualifications, specific to the work or task
being performed, provided that, where appropriate,
qualifications and training are registered in terms of the South
African Qualifications Authority Act, 1995 (Act No. )
Contractor (OHS Act) means an employer as defined in section 1 of the
Act who performs contracted work and includes principal
contractors
Construction work Any work in connection with
a. the construction, erection, alteration, renovation, repair,
demolition or dismantling of or addition to a building or any
similar structure.
b. the construction, erection, maintenance, demolition or
dismantling of any bridge, dam, canal, road, railway, runway,
sewer or water reticulation system or the moving of earth,
clearing of land, the making of excavation, piling or any
similar civil engineering structure or type of work.
Consultant means a person providing professional advice
Duty of care to environment (32-136) anybody who causes, has caused, or may cause
significant pollution
or degradation of the environment must take reasonable
measures to prevent
such pollution or degradation from occurring, continuing, or
recurring. If such
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Definition Explanation
harm to the environment is authorised by law or cannot
reasonably be
avoided or stopped, such person must minimise and rectify
such pollution or
degradation of the environment
Employee (OHS Act) means, subject to the provisions of subsection (2),
any person
who is employed by or works for an employer and who
receives or is entitled
to receive any remuneration or who works under the direction
or supervision
of an employer or any other person
Employer (OHS Act) means, subject to the provisions of subsection (2),
any person who employs or provides work for any person
and remunerates that person or expressly or tacitly
undertakes to remunerate him/her, but excludes a TES
(ex labour broker) as defined in section 1(1) of the Labour
Relations (Act No. )
Environment (32-94) means:
a. the land, water, and atmosphere of the earth;
b. micro-organisms and plant and animal life; and
c. any part or combination of (a) and (b) and the
interrelationships among and between them, and the
physical, chemical, aesthetic, and cultural properties and
conditions of the foregoing that influence human health
and well-being
Environmental A detailed plan of action prepared to ensure that
Management plan recommendations for enhancing or ensuring positive impacts
and limiting or preventing negative
environmental impacts are implemented during the life-cycle
of a project. This Environmental Management Plan should
preferable form part of ERI Environmental Management
System
Eskom Rotek Industries ERI requirements flowing from directives, policies, standards,
requirements procedures,
specifications, work instructions, guidelines, or manuals
Fall protection plan OHS Act) means a documented plan of all risks relating to
working from an elevated position, considering the nature of
work undertaken, and setting out the procedures and
methods to be applied in order to eliminate the risk
Hazard (OHS Act) means a source of, or exposure to, danger
Hazard identification (OHS Act) means the identification and documenting of
existing or expected hazards to the health and safety of
persons, which are normally associated with the type of
construction work being executed or to be executed
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Definition Explanation
Health and safety file (OHS Act) means a file or other record in permanent form,
containing the information required in relation to the contract.
Health and safety plan (OHS Act) means a document plan that addresses hazards
identified and includes safe work procedures to mitigate,
reduce, or control hazards identified
Health and safety specification (OHS Act) means a document specification of all health and
safety requirements pertaining to associated to a contract, so
as to ensure the health and safety of persons.
Health and safety requirements means comprehensive health and safety requirements for a
contract, project, site, and scope of work. This specification is
intended to ensure the health and safety of persons, both
workers and the public, and the duty of care to the
environment. The health and safety requirements must be
specific to each contract, project, site, and scope of work
Lifesaving Rules ERI rules that, if not adhered to, has the potential to cause
serious harm to people
Medical Certificate of fitness (OHS Act) means a certificate valid for one year, issued by
an occupational health practitioner, issued in terms of the
regulations, whom shall be registered with the Health
Professions Council of South Africa
Medical surveillance (OHS Act) means a planned programme or periodic
examination (which may include clinical examinations,
biological monitoring, or medical tests) of employees by an
occupational health practitioner or, in prescribed cases, by an
occupational medicine practitioner
Method statement (OHS Act) means a written document detailing the key
activities to be performed in order to reduce, as reasonably
as practicable, the hazards identified in any risk assessment
Organisation may be defined as a group of individuals (large of small) that
is cooperating under the direction of executive leadership in
accomplishment of certain common objects
Pre-job meetings means a meeting that is held prior to the commencement of
the day’s work and that is attended by all the relevant
employees associated with the work task
Controlled disclosure Controlled disclosure to external parties.
Accident Any unplanned event, arising out of, and in the course of, an
Eskom or contractor employee’s employment and resulting in
human injury, illness, or death of the employee, as well as
death of, or injury to, any member of the public or damage to
property.
Incident is an occurrence,condition or situation in the course of work
that resulted in or could have resulted injuries illness, or
damage
Nearmiss Any OHS event that did not result in human injury, illness or
damage but had the potential, under different circumstances,
to cause human injury, illness or damage.
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Definition Explanation
Property damage Damage to property ro equipment,the environment or
production losses
Incident investigation Chairman Means any person appointed in writing to chair incident
investigations
Provincial director (OHS Act) means the provincial director as defined in
Regulation 1 of the General Administrative Regulations under
the Act
Responsible Manager Is a Manager of a department, section or operating/business
unit who has been appointed as part of the ERI delegation of
authority process with the aim to assist the applicable 16(2)
assigned person in executing his/her duties in terms of the
Occupational Health and Safety Act
Risk assessment OHS Act) means a programme to determine any risk
associated with any hazard at a construction site in order to
identify the steps needed to be taken to remove, reduce, or
control such hazard.
Site means an ERI department, unit, complex, building, specific
project, work site, or the site where agents, clients, principal
contractors, contractors, suppliers, vendors, and service
providers provide a service to ERI, directly or indirectly
Service provider any private person or legal entity that provides any service(s)
to ERI for compensation
Subsidiary an enterprise controlled by another (called the parent)
through the ownership of greater than 50% of its voting stock
Supplier means a natural or legal person who renders a service and
may include the following current or potential supplier vendor,
contractor, consultant
Task a segment of work that requires a set of specific and distinct
actions for its completion
Toolbox talks where the team leader, after conducting pre-task planning,
shares all the tasks at hand and discusses task allocation,
the identified risks, and the control measures with all his/her
team members on site before commencing a specific task
and documenting the agreed strategy. (This shall be done to
ensure common understanding of the tasks, risks, and
control measures required.)
The Act (OHS Act) means the Occupational Health and Safety Act
No. , as amended, and the Regulations thereto
Visitor any person visiting a workplace with the knowledge of, or
under the
supervision of, an employer.
2.3 Abbreviations
Abbreviation Explanation
AIA Approved Inspection Authority
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Abbreviation Explanation
BU Business Unit
Can CHSM Candidate Construction Health Safety Manager
CE Chief Executive
CNC (Eskom) Customer Network Centre
CR Construction Regulations of the OHS Act
COID Act Compensation for Occupational Injuries and Diseases Act
DMR Driven Machinery Regulations
DeL Department of Employment and Labour ( Inspection and
Enforcement services – Provincial office)
EAP Employee Assistance Program
EP Emergency Preparedness
ERfW Environmental Regulations for Workplaces
GAR General Administrative Regulations
GSR General Safety Regulations
HCS Hazardous Chemical Substances
LDV Light Delivery Vehicle
LoG COID) Letter of Good Standing
MSDS Material Safety Data Sheets
NEMA National Environmental Management Act
OHS Act Occupational Health and Safety Act and Regulations,
Pr CPM Professional Construction Project Manager
SACPCMP South African Council for the Project & Construction
Management Professions
SABS South African Bureau Standard
SANS South African National Standard
2.4 Roles and Responsibilities
2.4.1 Commitment
Visible commitment is essential to provide a safe work environment.
Managers,supervisors and employees at all levels must demonstrate their
commitment by being proactively involved in the day to day operations, in particular
the Occupational Health and Safety aspects of any project / contract. Legislation
requires that each employee must take reasonable care of themselves and their fellow
workers from management level down to the lowest employee level.
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2.4.2 Principal Contractor and appointed contractors
Note 1: Most of the roles and responsibilities listed apply to both principal contractors
and any appointed contractors. Where some of the listed do not apply to both, then
the specific responsibilities will be listed and titled.
The contractor Shall:
a) Carry out all duties as listed in Section 8,9 and 10, the various other regulations that
form part of the OHS Act and Regulation 7 of the Construction Regulations.
b) The principal contractor must notify the provincial director of the Departement of
Labour in writing of all construction work if if falls within the scope of Regulation 4 of
the construction regulations.
c) Carry accountability and responsibility fot the safety and health of their employees and
their appointed contractors within their working area, as contemplated by Section 37(2)
of the OHS Act.
d) Shall keep a record of all employees including the appointed contractor
employees,including date of inductions, relevant skills and licenses and be able to
produce this list at the request of th ERI project manager.
e) Ensure that all their appointees are made aware of their accountabilities and
responsibilities in terms of their appointment and that they advise and assist these
appointees in the execution of their duties.
f) Ensure that the minimum legislative, regulatory and ERI SHE requirements are
complied with on all work sites.
g) Give the ERI Project managers and line managers / responsible managers their full
participation and cooperation.
h) Compile a SHE file where all relevant health and safety records must be kept for each
work site and for scope of work.
i) The principal contractor must hand over a consolidated health and safety file to the
ERI project manager on completion of the project. This is to include al drawings,
designs, lists of materisls used and other applicable information about the completed
project as well as the list of appointed contractors,the agreement and the type of work
completed.
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j) Contractors must handover a consolidated (to include any appointed contractors files)
health and safety file to the Principal contractor / Client on completion of the project.
This is to include all drawings, designs, lists of materials used and other applicable
information about the completed project, as well as the list of appointed contractors,
the agreement, and the type of work completed.
k) The principal contractor must provide the project manager with a certified copy of
his/her Compensation Commissioner’s valid letter of good standing before the
commencement of work and any future renewal letters obtained during the project for
record-keeping purposes. The letter of good standing shall reflect the name of the
contractor’s company. Similarly, the principal contractor must provide the Eskom
Rotek Industries project manager with all the valid letters of good standing from their
appointed contractors.
l) Contractors must provide the principal contractor with a certified copy of his/her
Compensation Commissioner’s valid letter of good standing before the
commencement of work and any future renewal letters obtained during the project for
record-keeping purposes. The letter of good standing shall reflect the name of the
contractor’s company.
m) Appoint competent staff to perform the project work and ensure that all employees are
trained in the health and safety aspects relating to such work and that the employees
understand the hazards associated with all other work being carried out on the project.
n) Ensure that all employees are conversant with all relevant work procedures and that
they adhere to such procedures. Similarly (without removing the appointed
contractors’ responsibilities), ensure that their appointed contractors and their
employees are conversant with all relevant work procedures and that they adhere to
such procedures.
o) Co-ordinate the activities of all the appointed contractors in the interests of safety and
health;
p) Ensure that potential contractors (whom they intend appointing) submitting tenders
have made detailed provision for the cost of safety and health measures throughout
the project.
q) Stop his /her employees and any appointed contractors if project work is not in
accordance with the health and safety plan or if such work poses a threat to the health
and safety of persons or a risk of degradation to the environment.
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r) Take reasonable steps to ensure cooperation between all their appointed contractors.
s) Only appoint contractors to do work, if satisfied that the contractor has the necessary
competencies and resources to perform the work safely.
t) Appoint full-time competent employees in writing to supervise the performance of all
specified work throughout the contract period.
u) Ensure that the Construction supervisor or Construction manager do not supervise
work on any site other than the site for which such supervisor has been appointed for.
Note 2: No work may commence and or continue without the presence of the appointed
Construction manager or Construction supervisor during performance of the contracted work.
Note 3: In determining the number of appointed competent supervisors, the nature and scope
of work being performed, shall be taken into consideration.
Note 4: If a sufficient number of competent employee(s) have been appointed to assist the
construction supervisor, the construction supervisor may not supervise more than one site.
v) Appoint a full time safety officer .
w) Not victimise or dismiss employees by virtue of the employees divulging health and
safety information or suspecting such information has been divulged, in the interests
of health and safety requirements.
x) Follow a process of disciplinary action if any of their employees or their appointed
contractor employees has transgressed any of the requirements of the health and
safety specification, safety and health plans, site rules or any other requirements.
y) Ensure that all appropriate precautions are taken to protect persons (visitors, members
of the public, and other contractors) present at work or in the vicinity of a construction
site against all risks that may arise from such site.
z) Before the commencement of any work, conduct risk assessments which shall include
public safety. This should be done by a competent person appointed in writing with a
view to identify hazardous and potentially hazardous work operations.
aa) Ensure that pre-task risk assessments are conducted and documented daily and prior
to the starting of any new task, irrespective of whether it is a repetitive task or not.
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bb) Take prime responsibility for all aspects of environmental management associated
with the project activity for which they are responsible.
cc) Provide any appointed contractor who is making a bid or is appointed to perform work
on ERI’s behalf, with the relevant sections of the documented ERI SHE Specification.
dd) Principal contractors are required to approve appointed sub-contractor’s health and
safety plans if they meet all the requirements.
ee) Must ensure that an organisation medical surveillance programme for the duration of
the contract is in place and maintained.
ff) Prior to having pre-employment and periodic medicals fitness examinations
conducted, person/man job specifications must be compiled and handed to the
occupational health practitioner.
gg) Ensure that pre-employment, periodic and exit medicals are carried out on their
employees. Medical assessments must be conducted by a registered Occupational
Health Practitioner. During the pre-employment medical, where employees will be
required to work at heights, they will also be required to undergo the required
employee physical and psychological fitness examinations.
hh) Ensure, prior to the commencement of construction work, that all persons involved in
the project work, as well as the appointed contractors, have received a health and
safety induction training session. Similarly, ensure that all visitors to site undergo the
site’s induction training.
ii) Ensure, prior to the commencement of construction work or contracted work, that all
their employees involved in the project work, as well as the appointed contractors,
have received task-specific training.
jj) Issue risk-based personal protective equipment (PPE) as a measure of last resort to
their employees, inspect such equipment regularly and ensure recipients of PPE are
trained in the proper use, care and where necessary, the maintenance of PPE;
Note 5: should the principal contractor or his/her appointed contractors entertain
visitors on site, they will be held responsible for the provision and wearing PPE and to
ensure that visitors induction is conducted.
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kk) Erect (Site Establishment) their site huts, temporary buildings, storage areas, toilets,
fencing, and any other structure as may be required. Any such structures shall be
positioned and erected in compliance with any instructions from the Eskom Rotek
Industries project manager and the relevant site safety and fire prevention
requirements;
ll) On completion of the work remove all structures erected by them, and where required
by law rehabilitate the environment.
mm) Where performing work with the environment, ensure that minimal damage is done
and that where an Environment Management Plan is in place, then adhere to the plan.
nn) Respect the rights of land owners/lessors and the preservation of their registered
activities;
oo) Must have a substance abuse program which must be in line with the requirements of
the OHS Act.
pp) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on the work sites.
Note 6: Eskom Rotek Industries will not tolerate the presence of anyone who is or who
appears to be under the influence of alcohol or any other intoxicating substance whilst
performing work for them or on any work site.
qq) Ensure that all equipment and tools used comply with OHS Act requirements with
respect to condition, use, care, storage, maintenance, and the management of these;
rr) Ensure that all incidents are reported and investigated timeously by competent incident
investigators. Full investigation to be done by Principal Contractor with Eskom Rotek
Industries representative and copies of all reports, COIDA documents, Medical
Documents and actioned proof documents on findings and lessons learned to be
provided .
ss) Be involved in all of their appointed contractor’s investigations.
tt) Establish health and safety committees, hold such committee meetings on all sites,
and ensure that appointed contractors participate in their health and safety meetings.
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uu) Chair their own health and safety committee meetings and record such meetings.
vv) Appoint sufficient number of health and safety representatives in terms of legislative
requirements and ensure that the appointed contractors appoint health and safety
representatives for their work sites.
ww) When appointing contractors, advise the project manager in writing timeously and
obtain his/her approval prior to them commencing work.
xx) Shall keep a record of all employees including the appointed contractor’s employees,
including date of induction, relevant skills and licenses and be able to produce this list
at the request of the Eskom Rotek Industries Project Manager.
2.4.3 Managers/ Contract Managers shall:
Note 1: No work may commence and or continue without the appointed supervisor or
manager during the performance of the contracted work.
a) Not supervise construction work on any construction site other than the site they have
been appointed to supervise;
b) Assist the contractor and/or the appointed safety officer in conducting site induction
training for new staff and site visitors;
c) Instruct and train all employees under their control on any hazardous and related work
procedures, before any work commences and thereafter, at such times as may be
determined by a risk assessment;
d) Ensure that the minimum legislative and ERI SHE requirements are complied with on
all work sites;
e) Stop any construction work that is not in accordance with the safety and health plan
or if such work poses a threat to the safety and health of persons or a risk of
degradation to the environment;
f) Ensure that risk-based personal protective equipment (PPE) has been issued and
employees wear/use the PPE as instructed.
g) Inspect such PPE on a regular basis and record the inspections;
h) Ensure that all incidents are reported to the client and are investigated.
i) Be involved in all investigations that occur within their area of responsibility.
j) Carry out audits and or inspections on their contractors at least monthly and any
appointed contractors on instructions of their contractor.
k) Ensure that employees under their control are conversant with all relevant work
procedures and that they adhere to such procedures;
l) Before the commencement of any work, where possible, assist in the conducting of
risk assessments and ensure that appropriate mitigating measures have been
considered and implemented.
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m) Ensure that daily or pre-task risk assessments are conducted and documented daily
and prior to the starting of any new task, irrespective of whether it is a repetitive task.
Ensure that the team are involved in the abovementioned risk assessments;
n) Hold tool box talks at the start of each day/ task to discuss health and safety issues as
well as confirming the requirements of the daily risk assessments;
o) Ensure that all appropriate precautions are taken to protect persons (visitors, members
of the public, and other contractors) present at work or in the vicinity of a construction
site against all risks that may arise from such site.
p) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on, the premises / work sites and that no employee remains on site if he/she is under
the influence. Furthermore, report such instances to contract management;
q) Ensure that all equipment and tools used on site comply with OHS Act requirements
with respect to condition, use, care, storage, maintenance, and the management of
these.
r) Ensure that they and their contractor managers give clear and unambiguous
instructions for the project work, to the employees for whom they are responsible for.
s) Not victimise their employees by virtue of their employees divulging health and safety
information or suspecting such information has been divulged, in the interests of health
and safety requirements (reference – section 26 of the OHS Act).
t) Where any work is performed which involves the environment, ensure that minimal
damage is done to the environment and that where an Environment Management Plan
is in place, then the plan adhere to the plan.
u) Stop any employee or contractor from performing construction work which is not in
accordance with the principal contractor’s and or appointed contractors health and
safety plan which poses a threat to the health and safety of persons.
2.4.4 Supervisor must:
a) Be competent to perform the required supervisory tasks;
b) Ensure their employees and all appointed contractors comply with the required
statutory and Eskom Rotek Industries project requirements;
c) Inspect all work done by the Contractors to ensure adherence to ERI’s standards
and specifications
d) Conduct follow-up inspections to ensure findings are closed out and preventative
action is in place.
e) Monitor contractors for adhere to statutory requirements and safety standards.
f) Monitor contractors overall SHE performance on site in order to achieve excellent
results.
g) Ensuring a Safe working environment is established and maintained by the
contractor for the elimination of unsafe acts by all people whilst on the project site.
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h) Discuss all SHE related problems with the relevant contractor management timeously
in the first instance and thereafter the Eskom Rotek Industries project manager in the
second instance relating to procedure requirements, non-conformance’s identified,
corrective actions, audits and inspection schedules.
i) Ensuring that quality records are maintained in accordance with legislative and Eskom
Rotek Industries requirements;
j) Continual liaison between the principal contractor, appointed contractors and
employees.
k) Ensures that employees and appointed contractors are aware of latest standards,
procedures, work instructions and safety regulations issued by Eskom Rotek
Industries:
l) Conduct site Inspections for compliance to SHE requirements and compiles the relevant
inspection reports.
m) Submit the observation reports to the relevant management.
n) Have meaningful participation in the project statutory health and safety committee
meetings.
o) Participate in all appointed contractor incident investigations.
p) Participate in the ERI emergency preparedness planning.
q) Ensure that their own employees and those of any appointed contractor are competent
to perform the tasks assigned.
r) Assist the principal contractor with the handing over process, in particular the SHE file
and relevant documentation
2.5.5 Employee
Must:
a) Be responsible for their own safety and health and that of their co-workers;
b) Co-operate with their employer to meet all of the employer’s as well as legislative and
Eskom Rotek Industries requirements;
c) Familiarise themselves with their responsibilities during induction and awareness
training sessions, some of which are:
familiarising themselves with their workplaces and safety and health procedures;
Working in a manner that does not endanger them or cause harm to others;
Ensuring that the work area is kept tidy;
Reporting all incidents and near misses;
Protecting fellow workers against injury by performing job observations;
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Reporting unsafe acts and unsafe conditions;
Reporting any situation that may become dangerous; and
Carrying out lawful orders and obeying safety and health rules;
d) Who become aware of any person disregarding a safety notice, instruction, or
regulation, immediately report this to the person concerned. If the person persists, stop
that person from working, and report the matter to contractor management and/or
ERI’s project manager or supervisor immediately.
e) Not damage, alter, remove, render ineffective, or interfere with anything that has been
provided for the protection of the site or for the health and safety of persons this
includes any guarding of machinery or equipment.
f) Obey any safety signs and adhere to any site demarcation at all times.
g) When entering or leaving the site, do so via the official designated access/departure
routes. Where reflective jackets/bibs are required to be worn, wear them.
h) Be subjected to any disciplinary action, if having transgressed any of the requirements
of the health and safety site rules, Eskom Rotek Industries requirements, company
requirements, or legislative requirements.
i) Avoid any act that may endanger their own health and safety or that of fellow employees,
members of the public, or visitors who may be affected by their acts and/or omissions
at work.
j) Have the right to obtain proper information from their employer regarding health and
safety risks and measures related to the work processes.
k) Use facilities placed at their disposal and not misuse anything provided for their own
protection or that of others.
l) Have the right to remove their selves from danger when they have good reason to
believe that there is an imminent and serious danger to their health and safety and have
the duty to inform their supervisor immediately of such danger.
m) Report to their supervisor (in the first instance), the principal contractor (in the second
instance), and/or the Eskom Rotek Industries project manager, any substandard acts
and/or conditions that have come to their attention and that have not been rectified or
acted on by their contractor management timeously.
n) Have the right and the duty at any workplace to participate in ensuring healthy and safe
working conditions, to the extent of their control, over the equipment and methods of
work adopted.
o) Maintain the surrounding area of the work site in a neat and tidy condition.
p) Have meaningful participation in regular health and safety meetings.
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q) Have the right to refuse to perform or continue to perform any task/job on the grounds
of health, safety, and environmental concerns.
r) When given instructions, understand the instructions and be permitted to clarify those
instructions.
2.5.6 Contractor Health and Safety officer
a) Promote a SHE culture within the organisations involved in the project / contract.
b) Assist in the control of all health and safety-related matters on the sites.
c) Be involved in the developing the project SHE plan and SHE policy.
d) Be in constant liaison and cooperate with ERI’s SHE professionals responsible for
providing them with a health and safety service.
e) Ensure that this SHE specification is adhered to by his/her principal contractor and is
submitted to any appointed contractors.
f) Conduct audits and inspections of all work sites for the duration of the project.
g) Be involved in the organisations incident investigations when required.
h) Participate in the organisation’s statutory and non-statutory health and safety
committees meetings.
i) Conduct organisational, site and visitor induction training.
j) Stop any employee or contractor from performing construction work which is not in
accordance with the principal contractor’s and or appointed contractors health and
safety plan which poses a threat to the health and safety of persons.
k) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on, the premises / work sites and that no employee remains on site if he/she is under
the influence. Furthermore, report such instances to contract management.
l) Make their selves available and ensure co-operation of employees under their control
to undergo breathalyser and drug testing while entering and/or being on any Eskom
Rotek Industries work site by Eskom Rotek Industries.
m) Carry out Health and Safety file audits and or inspections on their contractors at least
monthly and any appointed contractors on instructions of their contractor;
n) Carry out frequent behaviour observations of employees under their control
2.5.7 Related/Supporting Documents
Eskom Rotek Industries OHS Act section 37 (2) agreement to be signed at
procurement during the signing of the NEC contract, it is the responsibility of the
project manager to ensure that the 37(2) agreement is signed and a copy be kept in
the contractor file at procurement.
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Eskom Rotek Industries OHS ACT Regulation CR 5 (1) (k) Appointment of Principal
Contractor to be appointed prior commencement of any work and ensure signed
appointment is on Contractor’s safety file.
3.1 Legal Compliance
-Certificate of Acceptability of Food Premises to be obtained
3.1.1 Section 37(2) (Legal) Agreement
A section 37(2) agreement must be signed between Eskom Rotek Industries and the
principal contractor at the time of awarding the contract. The principal contractor must
ensure that a section 37(2) agreement is compiled between the principal contractor
and all their appointed contractors for the contract.
The original copy of the section 37(2) Agreement must be retained by the contractor
and a copy retained by the responsible project manager.
A copy of all the agreements must form part of the respective contractor’s SHE File.
Appointment of Principal Contractor by Client to be on the contractor’s SHE File. CR
5 (1) (k)
3.1.2 Hazardous work by children (Child Labour)
The constitution of the Republic of South Africa, in the “Bill of Rights” is clear on the
rights of children, especially when it comes to:
a) Being protected from exploitative labour practices;
b) Not to be required or permitted to perform work or provide services that
i. Are inappropriate for a person of that child’s age; or
ii. Place at risk the child’s well-being, education, physical or mental health or spiritual,
moral or social development;
And the Basic Conditions of Employment Act, Chapter six Section 43 “Prohibition of
employment of children”.
Before resorting to the use of child labour, due consideration must be given to the
rights of the child in terms of the constitution. Where work is being performed which is
not prohibited in terms of the constitution, then such work must be conducted in terms
of the OHS Act “Regulations on Hazardous Work by Children in South Africa” with
emphasis on paragraph 2 Purpose and Interpretation. Eskom Rotek Industries does
not condone the use of child labour and therefore all effort must be exercised and child
labour should not be used.
3.1.3 OSH Act
The principal contractor and appointed contractors shall have an up to date copy
of the OHS Act and regulations which will be available to all employees.
3.1.4 Legislative compliance
All contractors will comply with all the legislation pertaining to this contract being:
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The principal contractor and all appointed contractors will comply with all the
legislation pertaining to this project being:
Bill of Rights).
project.
3.1.5 Eskom Rotek industries Requirements
All contractors shall, before commencement of the project ensure that all their
employees are familiar with the relevant Eskom Rotek Industries SHE
documentation that is applicable to contract services.
3.1.6 Construction Regulation requirements
n/a
3.1.7 Notification of Construction Work
n/a
3.1.8 SHE Policy
Health and Safety policy,is a statement of intent and commitment by the
organisation’s CE and Senior Management in relation to the relevant SHE roles
and responsibilities, the achievement of their strategic objectives, values of
integrity, customer satisfaction, excellence, and innovation.
The principal contractor and all appointed contractors, if already not in place, will
be required to compile an organisational SHE policy and Covid-19 Policy in line
with their SHE responsibilities. The SHE and Covid-19 policy must be signed by
the organisation’s CEO or the appointed assistant to the CEO OHS Act Section
16(2). The policy must be displayed in a prominent place within the workplace. A
copy of the policy must be filed in the contractor SHE files and attached as an
annexure in the SHE Plan.
3.1.9 Costing of SHE within the project
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The costing for SHE must be itemised based on the overall scope of the project
(i.e.) Training, provision of PPE, safety equipment purchases etc.
Verification will be done during project is safety requirements are met based on
costs on safety as per itemised based per contractors information submitted.
3.2 Statutory Appointments
For the duration of the contract, the principal contractor and all appointed
contractors shall appoint competent employees who will meet the requirements
of the OHS Act. Where appointments are made, contractors shall ensure that the
appointees have been suitably trained and or informed of their responsibilities
before getting them to accept such appointment. The relevant statutory
appointments shall be made in accordance with the requirements of the OHS Act
which includes the requirement of a competent person being appointed in the
relevant roles. The statutory appointments should include but not limited to the
following:
Chemical Substances Co-coordinator .
appointing subcontractors).
Protection Plan.
Inspector.
Plant Operator.
on construction sites .
Construction sites .
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3.3 Non-statutory appointments
Committee.
3.4 Eskom Rotek Industries lifesaving rules
that any organisation who performs work for Eskom Rotek Industries in Eskom
Rotek Industries adopt the same view.
Industries Employees, agents, consultants, and contractors. Failure to adhere to
these rules by any Eskom Rotek Industries employee or employee of a Principal
Contractor or appointed contractor will be considered a serious transgression.
These rules are being implemented to prevent serious injury or death of any
employee, labour broker or contractor working in any area within Eskom Rotek
Industries.
premises (including delivery of any product), then the rules shall be obeyed by any
contractor and their employees.
Eskom Rotek Industries will take a stance of zero tolerance on these rules.
Non-compliance to a Life Saving rule will be considered serious misconduct and
will lead to serious disciplinary action, which may include dismissal.
This is to ensure that every person who works on or visits an Eskom Rotek
Industries returns home safely to his or her family.
3.5 Substance Abuse
in industrial incidents and the driving of vehicles. Eskom Rotek Industries is
therefore, entitled to take reasonable steps to ensure that intoxicated persons are
identified and prevented from entering Eskom Rotek Industries.
Procedure”), taking in to account that this is an Eskom Rotek Industries Life-saving
Rule number 4: BE SOBER”), this means anyone entering the Eskom Rotek
Industries will be subjected to ad hoc alcohol testing.
alcohol testing of their own employees. The legislative alcohol level is deemed to
be zero.
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personal file
3.6 Contractor Organisational Structure
3.6.1 Principal contractor Organogram
The principal contractor must provide an organisational organogram related to this
contract, depicting all the levels of responsibility from the CE down to the
supervisors responsible for the Eskom Rotek Industries Rosherville Canteen. List
the relevant positions held, names of appointees and legal appointments.
The principal contractor must ensure that all appointed contractors comply with
this requirement. The principal contractor is responsible for keeping copies of all
the organograms’ as well as submitting them with the SHE plan. All organograms
shall be updated timeously when appointments are changed.
This diagram must be kept up to date and filed in the project SHE files.
3.7 Appointed Contractors Organogram
project, listing the reporting structure from their CE down to their project
supervisors. The diagram must list the names, positions held and any
appointments made.
principal contractor and a copy filed in the relevant project SHE files.
3.8 Risk assessment
It is a legal requirement in terms of Section 8 (2)(d) of the OHS Act for an employer
to carry out risk assessments, to establish which risks and hazards are attached
to the health and safety of persons due to any work which is performed, any article
or substance which is, handled, stored, transported. A risk assessment is defined
as an identification of the hazards present in an organisation and an estimate of
the extent of the risks involved, taking into account whatever precautions are
already being taken.
It is essentially a three stage process:
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Risk assessments are required to be maintained. This means that significant
changes to a process or activity, or any new process or activity should be
subjected to a risk assessment and that if new hazards come to light during the
work process, then these should also be subjected to risk assessments. Risk
assessments for long term processes should be periodically reviewed and
updated. Method statements or written safe work procedures are an effective
method as information and record of the way jobs / tasks must be performed. Daily
or issue based or task specific or on the job risk assessments must be conducted
at the place where work is to be performed/ conducted to allow managers and
employees to assess any inherent risks that could have been overlooked during
the initial risk assessment or any changes that might have occurred in a period of
absence. For example if a job / task is extended over a day or halted due to
inclement weather.
Guidelines for actual steps involved in a job/task specific risk assessment are:
safe work procedures exist for ladders;
be taken to rectify this shall be recorded, and safe working procedures drawn up;
identified, nominated and duly assigned;
observation must be nominated;
project manager representative for comment and approval.
Note to the Supervisor nominated as the responsible person; and the names of
workmen who have received instruction on the work content and the sequence
of the activities listed in the risk assessment shall be recorded, and their
competence established. This instruction shall be done through an interpreter if
required and recorded on the Pre-Job Brief (Daily Safe Task Instructions), with
reference to applicable Risk Assessments.
o Undertake a risk assessment to give effect to the minimum measures required
by these Directions, taking into account the specific
circumstances of the workplace and the requirements of the OHSA Regulations for
Hazardous Biological Agents;
o On the basis of that risk assessment, develop a plan outlining the protective
measures in place for the phased return of its employees.
Site Specific Health and Safety Hazards
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Eskom Rotek Industries outlines the site-specific Health and Safety hazards
pertaining to the environment and physical conditions that the Contractor may be
exposed to in performing his work on site, but is not limited.
These hazards will include, but are not limited to: HIGH RISKS Activities
➢ Underground services not identified or not reflecting on drawings.
➢ Travelling on hazardous road to Rosherville .
➢ Manhandling of heavy material – replace.
➢ Working at heights.
➢ High Voltage work electrical network around Rosherville.
➢ Control Room activities.
➢ Moving Machinery / Construction Vehicles.
➢ Moving and using Lifting Machinery.
➢ Driving or travelling in vehicles on site.
➢ Dust.
➢ Rain/ Water.
➢ Extreme cold in winter time.
➢ Extreme heat – Currently in Summer time.
➢ Adverse weather patterns – Hail Storms.
➢ Snow (winter time)-Possible.
➢ Theft.
➢ Strong winds.
➢ Snakes / Spiders / Vectors present on site.
➢ Uncontrolled fires.
➢ High-jacking.
➢ Water pollution.
➢ Drug use / Alcohol abuse.
➢ Electrical contact.
➢ Hazardous Chemical Substances and Flammable Liquids Exposure.
➢ Slip, Trip and Falls.
➢ Incompetent persons/ personal behavior.
➢ Availability of safe drinking water for human consumption.
➢ Excavation work / open trenches.
➢ Elevated work.
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Although the above-mentioned are identified as hazards, the risks associated
with some of these hazards might be very low or even non-existent. Access to
Rosherville worksite is regarded as high risk.
3.9 Safe work procedure/Method statement
Method statements / written safe work procedure are control measures used to prevent
an incident from occurring during the execution of the project. A written safe work
procedure/ method statements provide guidance how to execute the task safely.
A safe working procedure should be written when:-
The safe working procedure should identify:
task;
a qualified electrician with a red seal
undertaking the task.
3.11 Construction Sites
Note1:No area is to be stripped of vegetation to create firebreaks, to prevent or
make fires. No open fires are allowed on site. The contractor must ensure that
operations are in compliance with statutory requirements at all times.
a) The contractor to develop a site layout diagram for site establishment indicating
areas for storing material, parking, mobile offices, ablution facilities and other
needs to be used by contractor .
b) The contractor must develop a fire safety procedure for the construction site
prior to commencing work. The procedure must take into consideration the size
of the site/s, the type of work performed and amount of combustible materials.
Cognisance of OHS Act CR 29 must be made.
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c) It must be developed in accordance with the hot work permit of the Eskom
Rotek Industries Plant Safety Regulations, Eskom Rotek Industries Fire Risk
Management requirements and all other applicable Regulations. All workers
entering and working in the construction site need to be trained in fire safety and
any duties they are required to perform.
d) A suitable fire warning system for alerting site personnel of fire shall be
provided, and capable of being heard in all areas of the site.
e) Appropriate portable extinguishers must be available on the construction site
and in cases of hot work, be readily available at the location.
f) Storage of combustible and flammable liquid in the construction site is not
permitted unless stored in approved flammable cabinets or outdoors away from
the buildings.
g) Site Smoking Restrictions must be enforced. No open flames are permissible
and where hot work is performed, the work areas must be cleared of any
combustibles prior to commencement of work.
3.12 Fire Equipment’s Maintenance
a) All firefighting equipment that has been provided shall:
b) Tested and serviced at recommended intervals by an accredited supplier.
c) Results entered in the register and signed by competent person.
3.13 Flammable and Combustible liquids
Rotek Industries Project Manager. The volumes of fuel allowed to be stored will
depend on site conditions and Statutory Regulations.
than 40 litres to be stored in a flammable/combustible liquid store.
capacity of 4.5 kg, shall be provided, installed and maintained.
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5 Adequate firefighting equipment must be available and easily assessable.
to contain 110 % tank capacity
proof sealing material.
3.13.1 Refuelling on Site
Refuelling shall take place at designated safe areas and appropriate warning
signs installed. Suitable drip trays must be used to prevent spillage at the filling
nozzle.
3.14 First aid Equipment
construction sites. Appointees must be trained to level 2.
account the type of work performed, the distance teams are working apart and
the terrain to be covered if an emergency should arise.
accessible for all employees.
contractor employees are familiar with the emergency numbers.
one for every 50 or team of workers on site or part thereof, taking into account
the type of work performed and the distance between teams.
Boxes must be available and accessible for the immediate treatment of injured
persons at the workplace.
as the name and contact details of the First Aider of such first aid box or boxes
shall be erected.
arrangements be made for incidents occurring after working hours.
3.15 First aid equipment’s contents
The following is a list of minimum contents of a first aid box:
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Methodology
Source: ERI Rosherville Canteen - SHE Specification.pdf3.9 Safe work procedure/Method statement
Experience & Qualifications
Source: ERI Rosherville Canteen - SHE Specification.pdfbusiness under a particular cost centre number.In the context
of this document and in terms og health and safety any
reference to a BU includes a defined unit within any ERI
division.
Competent person (OHS Act) means any person having the knowledge, training,
experience, and qualifications, specific to the work or task
being performed, provided that, where appropriate,
qualifications and training are registered in terms of the South
African Qualifications Authority Act, 1995 (Act No. )
Contractor (OHS Act) means an employer as defined in section 1 of the
Quality Management
Source: ERI Rosherville Canteen - SHE Specification.pdfDeL Department of Employment and Labour ( Inspection and
Enforcement services – Provincial office)
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h) Discuss all SHE related problems with the relevant contractor management timeously
in the first instance and thereafter the Eskom Rotek Industries project manager in the
second instance relating to procedure requirements, non-conformance’s identified,
corrective actions, audits and inspection schedules.
i) Ensuring that quality records are maintained in accordance with legislative and Eskom
Rotek Industries requirements;
j) Continual liaison between the principal contractor, appointed contractors and
employees.
k) Ensures that employees and appointed contractors are aware of latest standards,
procedures, work instructions and safety regulations issued by Eskom Rotek
alcohol testing of their own employees. The legislative alcohol level is deemed to
be zero.
Compliance Requirements
Source: ERI Rosherville Canteen - SHE Specification.pdf (unknown)No specific requirements found
B-BBEE Minimum Level: 2
Health & Safety
Source: ERI Rosherville Canteen - SHE Specification.pdfTitle: SHE Specification for Rosherville Document Identifier: 240-504T
Date: Date: Date:
240-94026437 Rev 3 Document Template
SHE Specification for Rosherville Canteen Unique Identifier: 240-504T
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environment, comply with Safety, Health , Environmental and Quality Policy along
with legislative obligations
required to meet the contract specification for the Rosherville Canteen and for the
duration of the contract period by contractors and where required by the
organisation.
this SHE specification and other applicable legislative requirements.
contractor remains accountable for the quality and the execution of his/her health
and safety programme for his/her employees and appointed contractor employees
as all encompassing.
Note 1: All the requirements listed hereunder are in relation to the contract and do
not supersede or replace any organisational SHE requirements.
must be taken cognisance of and listed in the respective SHE plans. If there are any
additional Eskom Rotek Industries and or legislative requirements listed in the SHE
specification then these must be adressed.
the SHE specification throughout ERI for contractors, standards and Government
regulations.
2.1.2 Applicability
conduct work for Eskom Rotek Industries Rosherville Canteen
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2.1.3 Effective Date
in the following paragraphs.
.
2.2.1 Normative / Informative References
▪ ISO 9001 - Quality Management Systems.
▪ ISO 14001 - Environmental Management System.
▪ ISO 45001 - Occupational Health & Safety Management System
▪ Basic Conditions of Employment Act no
▪ Occupational Health and Safety Act and Regulations no
▪ National Environmental Management Act
▪ National Road Traffic Act
▪ Compensation for Occupational Injuries and Diseases Act
▪ Appicable South African National Standards (SANS)
▪ Tobacco Products Control Act
▪ Symbolic Safety Signs SANS 1186
▪ Disaster management Act
▪ Constitution of the republic of South Africa No
▪ Environmental ,Occupational Health and Safety Incident Management
Procedure 32-95
▪ Contractor Health and Safety Requirements 32-136
▪ Life saving Rules 240-94025981
▪ Substance abuse procedure E-105
▪ SHEQ Policy 32-727
▪ Working at Heights Procedure 32-418
▪ Environmental Aspect and Impacts,Occupational Health and Safety
Hazard Identification Risk Assessment Procedure 240-94077465
▪ Plant Safety Regulations
The Health and Safety Act and amendment 181.
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· Fire Protection Act.
· ISO 31000: 2018 Integrated Risk Management Systems.
· SANS 10133 :2020 Pesticides in food handling catering establishments.
· SANS 10049 Food and Hygiene Management.
· SANS 10156 Handling of chilled and frozen foods.
· SANS 10330 :2020 Requirements for HACCP System.
· R918 Regulation governing general hygiene requirements for food premises and
transport of food.
· SANS 22000 :2018 Food safety management system including HACCP
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Client (OHS Act) ERI Representative (internal – Assest owner), also
refer to as the contract administrator / custodian or agent or
project manager. H/SHE is the person responsible for
ensuring that the works are executed in terms of the
contract,as well as adherence to legislation pertaining to the
contract.
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harm to the environment is authorised by law or cannot
reasonably be
avoided or stopped, such person must minimise and rectify
such pollution or
degradation of the environment
Employee (OHS Act) means, subject to the provisions of subsection (2),
any person
who is employed by or works for an employer and who
receives or is entitled
to receive any remuneration or who works under the direction
or supervision
of an employer or any other person
Employer (OHS Act) means, subject to the provisions of subsection (2),
any person who employs or provides work for any person
and remunerates that person or expressly or tacitly
undertakes to remunerate him/her, but excludes a TES
(ex labour broker) as defined in section 1(1) of the Labour
Relations (Act No. )
Environment (32-94) means:
a. the land, water, and atmosphere of the earth;
b. micro-organisms and plant and animal life; and
c. any part or combination of (a) and (b) and the
interrelationships among and between them, and the
physical, chemical, aesthetic, and cultural properties and
conditions of the foregoing that influence human health
and well-being
requirements procedures,
specifications, work instructions, guidelines, or manuals
Fall protection plan OHS Act) means a documented plan of all risks relating to
working from an elevated position, considering the nature of
work undertaken, and setting out the procedures and
methods to be applied in order to eliminate the risk
Hazard (OHS Act) means a source of, or exposure to, danger
Hazard identification (OHS Act) means the identification and documenting of
existing or expected hazards to the health and safety of
persons, which are normally associated with the type of
construction work being executed or to be executed
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Health and safety file (OHS Act) means a file or other record in permanent form,
containing the information required in relation to the contract.
Health and safety plan (OHS Act) means a document plan that addresses hazards
identified and includes safe work procedures to mitigate,
reduce, or control hazards identified
Health and safety specification (OHS Act) means a document specification of all health and
safety requirements pertaining to associated to a contract, so
as to ensure the health and safety of persons.
contract, project, site, and scope of work. This specification is
intended to ensure the health and safety of persons, both
workers and the public, and the duty of care to the
environment. The health and safety requirements must be
specific to each contract, project, site, and scope of work
serious harm to people
Medical Certificate of fitness (OHS Act) means a certificate valid for one year, issued by
an occupational health practitioner, issued in terms of the
regulations, whom shall be registered with the Health
Medical surveillance (OHS Act) means a planned programme or periodic
examination (which may include clinical examinations,
biological monitoring, or medical tests) of employees by an
occupational health practitioner or, in prescribed cases, by an
occupational medicine practitioner
Method statement (OHS Act) means a written document detailing the key
activities to be performed in order to reduce, as reasonably
as practicable, the hazards identified in any risk assessment
Organisation may be defined as a group of individuals (large of small) that
is cooperating under the direction of executive leadership in
accomplishment of certain common objects
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Risk assessment OHS Act) means a programme to determine any risk
associated with any hazard at a construction site in order to
identify the steps needed to be taken to remove, reduce, or
control such hazard.
shares all the tasks at hand and discusses task allocation,
the identified risks, and the control measures with all his/her
team members on site before commencing a specific task
and documenting the agreed strategy. (This shall be done to
ensure common understanding of the tasks, risks, and
control measures required.)
The Act (OHS Act) means the Occupational Health and Safety Act
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commitment by being proactively involved in the day to day operations, in particular
the Occupational Health and Safety aspects of any project / contract. Legislation
requires that each employee must take reasonable care of themselves and their fellow
workers from management level down to the lowest employee level.
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2.4.2 Principal Contractor and appointed contractors
Note 1: Most of the roles and responsibilities listed apply to both principal contractors
and any appointed contractors. Where some of the listed do not apply to both, then
the specific responsibilities will be listed and titled.
a) Carry out all duties as listed in Section 8,9 and 10, the various other regulations that
form part of the OHS Act and Regulation 7 of the Construction Regulations.
b) The principal contractor must notify the provincial director of the Departement of
Labour in writing of all construction work if if falls within the scope of Regulation 4 of
the construction regulations.
c) Carry accountability and responsibility fot the safety and health of their employees and
their appointed contractors within their working area, as contemplated by Section 37(2)
of the OHS Act.
d) Shall keep a record of all employees including the appointed contractor
employees,including date of inductions, relevant skills and licenses and be able to
produce this list at the request of th ERI project manager.
e) Ensure that all their appointees are made aware of their accountabilities and
responsibilities in terms of their appointment and that they advise and assist these
appointees in the execution of their duties.
f) Ensure that the minimum legislative, regulatory and ERI SHE requirements are
complied with on all work sites.
g) Give the ERI Project managers and line managers / responsible managers their full
participation and cooperation.
h) Compile a SHE file where all relevant health and safety records must be kept for each
work site and for scope of work.
i) The principal contractor must hand over a consolidated health and safety file to the
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j) Contractors must handover a consolidated (to include any appointed contractors files)
health and safety file to the Principal contractor / Client on completion of the project.
appointed contractors.
l) Contractors must provide the principal contractor with a certified copy of his/her
Compensation Commissioner’s valid letter of good standing before the
commencement of work and any future renewal letters obtained during the project for
record-keeping purposes. The letter of good standing shall reflect the name of the
contractor’s company.
m) Appoint competent staff to perform the project work and ensure that all employees are
trained in the health and safety aspects relating to such work and that the employees
understand the hazards associated with all other work being carried out on the project.
n) Ensure that all employees are conversant with all relevant work procedures and that
they adhere to such procedures. Similarly (without removing the appointed
contractors’ responsibilities), ensure that their appointed contractors and their
employees are conversant with all relevant work procedures and that they adhere to
such procedures.
o) Co-ordinate the activities of all the appointed contractors in the interests of safety and
health;
p) Ensure that potential contractors (whom they intend appointing) submitting tenders
have made detailed provision for the cost of safety and health measures throughout
the project.
q) Stop his /her employees and any appointed contractors if project work is not in
accordance with the health and safety plan or if such work poses a threat to the health
and safety of persons or a risk of degradation to the environment.
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r) Take reasonable steps to ensure cooperation between all their appointed contractors.
s) Only appoint contractors to do work, if satisfied that the contractor has the necessary
competencies and resources to perform the work safely.
t) Appoint full-time competent employees in writing to supervise the performance of all
specified work throughout the contract period.
u) Ensure that the Construction supervisor or Construction manager do not supervise
work on any site other than the site for which such supervisor has been appointed for.
Note 2: No work may commence and or continue without the presence of the appointed
Note 3: In determining the number of appointed competent supervisors, the nature and scope
of work being performed, shall be taken into consideration.
Note 4: If a sufficient number of competent employee(s) have been appointed to assist the
construction supervisor, the construction supervisor may not supervise more than one site.
v) Appoint a full time safety officer .
w) Not victimise or dismiss employees by virtue of the employees divulging health and
safety information or suspecting such information has been divulged, in the interests
of health and safety requirements.
x) Follow a process of disciplinary action if any of their employees or their appointed
contractor employees has transgressed any of the requirements of the health and
safety specification, safety and health plans, site rules or any other requirements.
y) Ensure that all appropriate precautions are taken to protect persons (visitors, members
of the public, and other contractors) present at work or in the vicinity of a construction
site against all risks that may arise from such site.
z) Before the commencement of any work, conduct risk assessments which shall include
public safety. This should be done by a competent person appointed in writing with a
view to identify hazardous and potentially hazardous work operations.
aa) Ensure that pre-task risk assessments are conducted and documented daily and prior
to the starting of any new task, irrespective of whether it is a repetitive task or not.
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bb) Take prime responsibility for all aspects of environmental management associated
with the project activity for which they are responsible.
cc) Provide any appointed contractor who is making a bid or is appointed to perform work
on ERI’s behalf, with the relevant sections of the documented ERI SHE Specification.
dd) Principal contractors are required to approve appointed sub-contractor’s health and
safety plans if they meet all the requirements.
ee) Must ensure that an organisation medical surveillance programme for the duration of
the contract is in place and maintained.
ff) Prior to having pre-employment and periodic medicals fitness examinations
conducted, person/man job specifications must be compiled and handed to the
occupational health practitioner.
gg) Ensure that pre-employment, periodic and exit medicals are carried out on their
employees. Medical assessments must be conducted by a registered Occupational
required to work at heights, they will also be required to undergo the required
employee physical and psychological fitness examinations.
hh) Ensure, prior to the commencement of construction work, that all persons involved in
the project work, as well as the appointed contractors, have received a health and
safety induction training session. Similarly, ensure that all visitors to site undergo the
site’s induction training.
ii) Ensure, prior to the commencement of construction work or contracted work, that all
their employees involved in the project work, as well as the appointed contractors,
have received task-specific training.
jj) Issue risk-based personal protective equipment (PPE) as a measure of last resort to
their employees, inspect such equipment regularly and ensure recipients of PPE are
trained in the proper use, care and where necessary, the maintenance of PPE;
Note 5: should the principal contractor or his/her appointed contractors entertain
visitors on site, they will be held responsible for the provision and wearing PPE and to
ensure that visitors induction is conducted.
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kk) Erect (Site Establishment) their site huts, temporary buildings, storage areas, toilets,
fencing, and any other structure as may be required. Any such structures shall be
positioned and erected in compliance with any instructions from the Eskom Rotek
requirements;
ll) On completion of the work remove all structures erected by them, and where required
by law rehabilitate the environment.
mm) Where performing work with the environment, ensure that minimal damage is done
and that where an Environment Management Plan is in place, then adhere to the plan.
nn) Respect the rights of land owners/lessors and the preservation of their registered
activities;
oo) Must have a substance abuse program which must be in line with the requirements of
the OHS Act.
pp) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on the work sites.
Note 6: Eskom Rotek Industries will not tolerate the presence of anyone who is or who
appears to be under the influence of alcohol or any other intoxicating substance whilst
performing work for them or on any work site.
qq) Ensure that all equipment and tools used comply with OHS Act requirements with
respect to condition, use, care, storage, maintenance, and the management of these;
rr) Ensure that all incidents are reported and investigated timeously by competent incident
investigators. Full investigation to be done by Principal Contractor with Eskom Rotek
provided .
ss) Be involved in all of their appointed contractor’s investigations.
tt) Establish health and safety committees, hold such committee meetings on all sites,
and ensure that appointed contractors participate in their health and safety meetings.
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uu) Chair their own health and safety committee meetings and record such meetings.
vv) Appoint sufficient number of health and safety representatives in terms of legislative
requirements and ensure that the appointed contractors appoint health and safety
representatives for their work sites.
ww) When appointing contractors, advise the project manager in writing timeously and
obtain his/her approval prior to them commencing work.
xx) Shall keep a record of all employees including the appointed contractor’s employees,
including date of induction, relevant skills and licenses and be able to produce this list
at the request of the Eskom Rotek Industries Project Manager.
2.4.3 Managers/ Contract Managers shall:
Note 1: No work may commence and or continue without the appointed supervisor or
manager during the performance of the contracted work.
a) Not supervise construction work on any construction site other than the site they have
been appointed to supervise;
b) Assist the contractor and/or the appointed safety officer in conducting site induction
training for new staff and site visitors;
c) Instruct and train all employees under their control on any hazardous and related work
procedures, before any work commences and thereafter, at such times as may be
determined by a risk assessment;
d) Ensure that the minimum legislative and ERI SHE requirements are complied with on
all work sites;
e) Stop any construction work that is not in accordance with the safety and health plan
or if such work poses a threat to the safety and health of persons or a risk of
degradation to the environment;
f) Ensure that risk-based personal protective equipment (PPE) has been issued and
employees wear/use the PPE as instructed.
g) Inspect such PPE on a regular basis and record the inspections;
h) Ensure that all incidents are reported to the client and are investigated.
i) Be involved in all investigations that occur within their area of responsibility.
j) Carry out audits and or inspections on their contractors at least monthly and any
appointed contractors on instructions of their contractor.
k) Ensure that employees under their control are conversant with all relevant work
procedures and that they adhere to such procedures;
l) Before the commencement of any work, where possible, assist in the conducting of
risk assessments and ensure that appropriate mitigating measures have been
considered and implemented.
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m) Ensure that daily or pre-task risk assessments are conducted and documented daily
and prior to the starting of any new task, irrespective of whether it is a repetitive task.
Ensure that the team are involved in the abovementioned risk assessments;
n) Hold tool box talks at the start of each day/ task to discuss health and safety issues as
well as confirming the requirements of the daily risk assessments;
o) Ensure that all appropriate precautions are taken to protect persons (visitors, members
of the public, and other contractors) present at work or in the vicinity of a construction
site against all risks that may arise from such site.
p) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on, the premises / work sites and that no employee remains on site if he/she is under
the influence. Furthermore, report such instances to contract management;
q) Ensure that all equipment and tools used on site comply with OHS Act requirements
with respect to condition, use, care, storage, maintenance, and the management of
these.
r) Ensure that they and their contractor managers give clear and unambiguous
instructions for the project work, to the employees for whom they are responsible for.
s) Not victimise their employees by virtue of their employees divulging health and safety
information or suspecting such information has been divulged, in the interests of health
and safety requirements (reference – section 26 of the OHS Act).
t) Where any work is performed which involves the environment, ensure that minimal
damage is done to the environment and that where an Environment Management Plan
is in place, then the plan adhere to the plan.
u) Stop any employee or contractor from performing construction work which is not in
accordance with the principal contractor’s and or appointed contractors health and
safety plan which poses a threat to the health and safety of persons.
2.4.4 Supervisor must:
a) Be competent to perform the required supervisory tasks;
b) Ensure their employees and all appointed contractors comply with the required
statutory and Eskom Rotek Industries project requirements;
c) Inspect all work done by the Contractors to ensure adherence to ERI’s standards
and specifications
d) Conduct follow-up inspections to ensure findings are closed out and preventative
action is in place.
e) Monitor contractors for adhere to statutory requirements and safety standards.
f) Monitor contractors overall SHE performance on site in order to achieve excellent
results.
g) Ensuring a Safe working environment is established and maintained by the
contractor for the elimination of unsafe acts by all people whilst on the project site.
l) Conduct site Inspections for compliance to SHE requirements and compiles the relevant
inspection reports.
m) Submit the observation reports to the relevant management.
n) Have meaningful participation in the project statutory health and safety committee
meetings.
o) Participate in all appointed contractor incident investigations.
p) Participate in the ERI emergency preparedness planning.
q) Ensure that their own employees and those of any appointed contractor are competent
to perform the tasks assigned.
r) Assist the principal contractor with the handing over process, in particular the SHE file
and relevant documentation
2.5.5 Employee
Must:
a) Be responsible for their own safety and health and that of their co-workers;
b) Co-operate with their employer to meet all of the employer’s as well as legislative and
Eskom Rotek Industries requirements;
c) Familiarise themselves with their responsibilities during induction and awareness
training sessions, some of which are:
familiarising themselves with their workplaces and safety and health procedures;
Working in a manner that does not endanger them or cause harm to others;
Ensuring that the work area is kept tidy;
Reporting all incidents and near misses;
Protecting fellow workers against injury by performing job observations;
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Reporting unsafe acts and unsafe conditions;
Reporting any situation that may become dangerous; and
Carrying out lawful orders and obeying safety and health rules;
d) Who become aware of any person disregarding a safety notice, instruction, or
regulation, immediately report this to the person concerned. If the person persists, stop
that person from working, and report the matter to contractor management and/or
ERI’s project manager or supervisor immediately.
e) Not damage, alter, remove, render ineffective, or interfere with anything that has been
provided for the protection of the site or for the health and safety of persons this
includes any guarding of machinery or equipment.
f) Obey any safety signs and adhere to any site demarcation at all times.
g) When entering or leaving the site, do so via the official designated access/departure
routes. Where reflective jackets/bibs are required to be worn, wear them.
h) Be subjected to any disciplinary action, if having transgressed any of the requirements
of the health and safety site rules, Eskom Rotek Industries requirements, company
requirements, or legislative requirements.
i) Avoid any act that may endanger their own health and safety or that of fellow employees,
members of the public, or visitors who may be affected by their acts and/or omissions
at work.
j) Have the right to obtain proper information from their employer regarding health and
safety risks and measures related to the work processes.
k) Use facilities placed at their disposal and not misuse anything provided for their own
protection or that of others.
l) Have the right to remove their selves from danger when they have good reason to
believe that there is an imminent and serious danger to their health and safety and have
the duty to inform their supervisor immediately of such danger.
m) Report to their supervisor (in the first instance), the principal contractor (in the second
instance), and/or the Eskom Rotek Industries project manager, any substandard acts
and/or conditions that have come to their attention and that have not been rectified or
acted on by their contractor management timeously.
n) Have the right and the duty at any workplace to participate in ensuring healthy and safe
working conditions, to the extent of their control, over the equipment and methods of
work adopted.
o) Maintain the surrounding area of the work site in a neat and tidy condition.
p) Have meaningful participation in regular health and safety meetings.
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q) Have the right to refuse to perform or continue to perform any task/job on the grounds
of health, safety, and environmental concerns.
r) When given instructions, understand the instructions and be permitted to clarify those
instructions.
2.5.6 Contractor Health and Safety officer
a) Promote a SHE culture within the organisations involved in the project / contract.
b) Assist in the control of all health and safety-related matters on the sites.
c) Be involved in the developing the project SHE plan and SHE policy.
d) Be in constant liaison and cooperate with ERI’s SHE professionals responsible for
providing them with a health and safety service.
e) Ensure that this SHE specification is adhered to by his/her principal contractor and is
submitted to any appointed contractors.
f) Conduct audits and inspections of all work sites for the duration of the project.
g) Be involved in the organisations incident investigations when required.
h) Participate in the organisation’s statutory and non-statutory health and safety
committees meetings.
i) Conduct organisational, site and visitor induction training.
j) Stop any employee or contractor from performing construction work which is not in
accordance with the principal contractor’s and or appointed contractors health and
safety plan which poses a threat to the health and safety of persons.
k) Ensure that no alcohol or other intoxicating substances are brought on to, or remains
on, the premises / work sites and that no employee remains on site if he/she is under
the influence. Furthermore, report such instances to contract management.
l) Make their selves available and ensure co-operation of employees under their control
to undergo breathalyser and drug testing while entering and/or being on any Eskom
m) Carry out Health and Safety file audits and or inspections on their contractors at least
monthly and any appointed contractors on instructions of their contractor;
n) Carry out frequent behaviour observations of employees under their control
2.5.7 Related/Supporting Documents
Eskom Rotek Industries OHS Act section 37 (2) agreement to be signed at
procurement during the signing of the NEC contract, it is the responsibility of the
project manager to ensure that the 37(2) agreement is signed and a copy be kept in
the contractor file at procurement.
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Eskom Rotek Industries OHS ACT Regulation CR 5 (1) (k) Appointment of Principal
appointment is on Contractor’s safety file.
3.1 Legal Compliance
-Certificate of Acceptability of Food Premises to be obtained
3.1.1 Section 37(2) (Legal) Agreement
A section 37(2) agreement must be signed between Eskom Rotek Industries and the
principal contractor at the time of awarding the contract. The principal contractor must
ensure that a section 37(2) agreement is compiled between the principal contractor
and all their appointed contractors for the contract.
The original copy of the section 37(2) Agreement must be retained by the contractor
and a copy retained by the responsible project manager.
A copy of all the agreements must form part of the respective contractor’s SHE File.
Appointment of Principal Contractor by Client to be on the contractor’s SHE File. CR
5 (1) (k)
3.1.2 Hazardous work by children (Child Labour)
The constitution of the Republic of South Africa, in the “Bill of Rights” is clear on the
rights of children, especially when it comes to:
a) Being protected from exploitative labour practices;
b) Not to be required or permitted to perform work or provide services that
i. Are inappropriate for a person of that child’s age; or
ii. Place at risk the child’s well-being, education, physical or mental health or spiritual,
moral or social development;
And the Basic Conditions of Employment Act, Chapter six Section 43 “Prohibition of
employment of children”.
rights of the child in terms of the constitution. Where work is being performed which is
not prohibited in terms of the constitution, then such work must be conducted in terms
of the OHS Act “Regulations on Hazardous Work by Children in South Africa” with
emphasis on paragraph 2 Purpose and Interpretation. Eskom Rotek Industries does
not condone the use of child labour and therefore all effort must be exercised and child
labour should not be used.
3.1.3 OSH Act
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legislation pertaining to this project being:
Bill of Rights).
project.
3.1.5 Eskom Rotek industries Requirements
employees are familiar with the relevant Eskom Rotek Industries SHE
documentation that is applicable to contract services.
3.1.6 Construction Regulation requirements
n/a
3.1.7 Notification of Construction Work
n/a
3.1.8 SHE Policy
organisation’s CE and Senior Management in relation to the relevant SHE roles
and responsibilities, the achievement of their strategic objectives, values of
integrity, customer satisfaction, excellence, and innovation.
be required to compile an organisational SHE policy and Covid-19 Policy in line
with their SHE responsibilities. The SHE and Covid-19 policy must be signed by
the organisation’s CEO or the appointed assistant to the CEO OHS Act Section
16(2). The policy must be displayed in a prominent place within the workplace. A
copy of the policy must be filed in the contractor SHE files and attached as an
annexure in the SHE Plan.
3.1.9 Costing of SHE within the project
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(i.e.) Training, provision of PPE, safety equipment purchases etc.
costs on safety as per itemised based per contractors information submitted.
3.2 Statutory Appointments
contractors shall appoint competent employees who will meet the requirements
of the OHS Act. Where appointments are made, contractors shall ensure that the
appointees have been suitably trained and or informed of their responsibilities
before getting them to accept such appointment. The relevant statutory
appointments shall be made in accordance with the requirements of the OHS Act
which includes the requirement of a competent person being appointed in the
relevant roles. The statutory appointments should include but not limited to the
following:
OHS Act Construction Regulation 8(1) - Construction Manager (Full time)|.
OHS Act Construction Regulation 8(7) – Assistant Construction Supervisor.
OHS Act Construction Regulation 8(5) – Construction Health and Safety Officer.
OHS Act General Administrative Regulation 9(2) – Incident Investigator.
OHS Act Section 19 (3) - Health and Safety Committee Member .
OHS Act Section 19(6)(a) – Co-opted Health and Safety Committee member.
OHS Act Hazardous Chemical Substances Regulation 3(3) Hazardous
OHS Act, Section 17 – Health and Safety Representative.
OHS Act General Machinery Regulation 2(1) – Supervision of Machinery.
OHS Act Construction Regulation 7(1)(V) Appointment of a Contractor (if
appointing subcontractors).
OHS Act Construction Regulation 9(1) - Person to Compile Risk Assessments.
OHS Act Construction Regulation 10(1) - Competent Person to Compile Fall
OHS Act: Construction Regulations 29(h) Firefighting Equipment Inspector.
OHS Act General Safety Regulations 3(4) – First Aider/s.
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3.3 Non-statutory appointments
3.4 Eskom Rotek Industries lifesaving rules
that any organisation who performs work for Eskom Rotek Industries in Eskom
3.5 Substance Abuse
in industrial incidents and the driving of vehicles. Eskom Rotek Industries is
therefore, entitled to take reasonable steps to ensure that intoxicated persons are
identified and prevented from entering Eskom Rotek Industries.
Procedure”), taking in to account that this is an Eskom Rotek Industries Life-saving
Rule number 4: BE SOBER”), this means anyone entering the Eskom Rotek
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personal file
3.6 Contractor Organisational Structure
3.6.1 Principal contractor Organogram
contract, depicting all the levels of responsibility from the CE down to the
supervisors responsible for the Eskom Rotek Industries Rosherville Canteen. List
the relevant positions held, names of appointees and legal appointments.
this requirement. The principal contractor is responsible for keeping copies of all
the organograms’ as well as submitting them with the SHE plan. All organograms
shall be updated timeously when appointments are changed.
3.7 Appointed Contractors Organogram
project, listing the reporting structure from their CE down to their project
supervisors. The diagram must list the names, positions held and any
appointments made.
principal contractor and a copy filed in the relevant project SHE files.
3.8 Risk assessment
It is a legal requirement in terms of Section 8 (2)(d) of the OHS Act for an employer
to carry out risk assessments, to establish which risks and hazards are attached
to the health and safety of persons due to any work which is performed, any article
or substance which is, handled, stored, transported. A risk assessment is defined
as an identification of the hazards present in an organisation and an estimate of
the extent of the risks involved, taking into account whatever precautions are
already being taken.
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changes to a process or activity, or any new process or activity should be
subjected to a risk assessment and that if new hazards come to light during the
work process, then these should also be subjected to risk assessments. Risk
assessments for long term processes should be periodically reviewed and
updated. Method statements or written safe work procedures are an effective
method as information and record of the way jobs / tasks must be performed. Daily
or issue based or task specific or on the job risk assessments must be conducted
at the place where work is to be performed/ conducted to allow managers and
employees to assess any inherent risks that could have been overlooked during
the initial risk assessment or any changes that might have occurred in a period of
absence. For example if a job / task is extended over a day or halted due to
inclement weather.
safe work procedures exist for ladders;
be taken to rectify this shall be recorded, and safe working procedures drawn up;
identified, nominated and duly assigned;
observation must be nominated;
project manager representative for comment and approval.
Note to the Supervisor nominated as the responsible person; and the names of
workmen who have received instruction on the work content and the sequence
of the activities listed in the risk assessment shall be recorded, and their
competence established. This instruction shall be done through an interpreter if
required and recorded on the Pre-Job Brief (Daily Safe Task Instructions), with
reference to applicable Risk Assessments.
o Undertake a risk assessment to give effect to the minimum measures required
by these Directions, taking into account the specific
circumstances of the workplace and the requirements of the OHSA Regulations for
Hazardous Biological Agents;
o On the basis of that risk assessment, develop a plan outlining the protective
measures in place for the phased return of its employees.
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pertaining to the environment and physical conditions that the Contractor may be
exposed to in performing his work on site, but is not limited.
These hazards will include, but are not limited to: HIGH RISKS Activities
➢ Underground services not identified or not reflecting on drawings.
➢ Travelling on hazardous road to Rosherville .
➢ Manhandling of heavy material – replace.
➢ Working at heights.
➢ High Voltage work electrical network around Rosherville.
➢ Control Room activities.
➢ Moving Machinery / Construction Vehicles.
➢ Moving and using Lifting Machinery.
➢ Driving or travelling in vehicles on site.
➢ Dust.
➢ Rain/ Water.
➢ Extreme cold in winter time.
➢ Extreme heat – Currently in Summer time.
➢ Adverse weather patterns – Hail Storms.
➢ Snow (winter time)-Possible.
➢ Theft.
➢ Strong winds.
➢ Snakes / Spiders / Vectors present on site.
➢ Uncontrolled fires.
➢ High-jacking.
➢ Water pollution.
➢ Drug use / Alcohol abuse.
➢ Electrical contact.
➢ Hazardous Chemical Substances and Flammable Liquids Exposure.
➢ Slip, Trip and Falls.
➢ Incompetent persons/ personal behavior.
➢ Availability of safe drinking water for human consumption.
➢ Excavation work / open trenches.
➢ Elevated work.
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with some of these hazards might be very low or even non-existent. Access to
an incident from occurring during the execution of the project. A written safe work
procedure/ method statements provide guidance how to execute the task safely.
A safe working procedure should be written when:-
Designing a new job or task;
Changing a job or task;
Introducing new equipment or substances; and
All tasks to be performed as per risk assessment tasks.
The supervisor for the task or job and the employees who will undertake the
task;
a qualified electrician with a red seal
undertaking the task.
3.11 Construction Sites
Note1:No area is to be stripped of vegetation to create firebreaks, to prevent or
make fires. No open fires are allowed on site. The contractor must ensure that
operations are in compliance with statutory requirements at all times.
a) The contractor to develop a site layout diagram for site establishment indicating
areas for storing material, parking, mobile offices, ablution facilities and other
needs to be used by contractor .
b) The contractor must develop a fire safety procedure for the construction site
prior to commencing work. The procedure must take into consideration the size
of the site/s, the type of work performed and amount of combustible materials.
Cognisance of OHS Act CR 29 must be made.
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c) It must be developed in accordance with the hot work permit of the Eskom
entering and working in the construction site need to be trained in fire safety and
any duties they are required to perform.
d) A suitable fire warning system for alerting site personnel of fire shall be
provided, and capable of being heard in all areas of the site.
e) Appropriate portable extinguishers must be available on the construction site
and in cases of hot work, be readily available at the location.
f) Storage of combustible and flammable liquid in the construction site is not
permitted unless stored in approved flammable cabinets or outdoors away from
the buildings.
g) Site Smoking Restrictions must be enforced. No open flames are permissible
and where hot work is performed, the work areas must be cleared of any
combustibles prior to commencement of work.
3.12 Fire Equipment’s Maintenance
a) All firefighting equipment that has been provided shall:
b) Tested and serviced at recommended intervals by an accredited supplier.
c) Results entered in the register and signed by competent person.
3.13 Flammable and Combustible liquids
capacity of 4.5 kg, shall be provided, installed and maintained.
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account the type of work performed, the distance teams are working apart and
the terrain to be covered if an emergency should arise.
contractor employees are familiar with the emergency numbers.
one for every 50 or team of workers on site or part thereof, taking into account
the type of work performed and the distance between teams.
Environmental
Source: ERI Rosherville Canteen - SHE Specification.pdfand where applicable,any requirements pertaining to Local authorities / Municcipal by-
laws / Environmental legislation that must be met by the contractor.
2.1.1 Purpose
and limiting or preventing negative
environmental impacts are implemented during the life-cycle
of a project. This Environmental Management Plan should
preferable form part of ERI Environmental Management
Section
Source: ERI Rosherville Canteen - SHE Specification.pdfIt is essentially a three stage process
environment, comply with Safety, Health , Environmental and Quality Policy along
contractor remains accountable for the quality and the execution of his/her health
Evaluation Criteria
Source: SOW- PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE Rev2- August 2026.pdf (unknown)as an alternative at an 80/20 ratio. 220–250g
items in writing, provided food quality, nutritional requirements and the overall contract cost are not
6.12 Food Quality and Hygiene Requirements ........................................................................... 15
Technical Specifications
Source: SOW- PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE Rev2- August 2026.pdf (unknown)Pas provision of catering services at eri
Rosherville
Title: PROVISION OF CATERING Document Identifier:
Services at eri
Rosherville
Alternative Reference N/A
Number:
Area of Applicability: Eskom Rotek industries
Functional Area: ERI Facilities
Revision: 2
Total Pages: 19
Next Review Date: April 2029
Disclosure Controlled Disclosure
Classification:
Compiled by Functional Responsibility Authorized by
Sabelo Ngcobo Sabelo Ngcobo Khanyisile Nene
Project Manager Project Manager Senior Manager
Eri – pas eri – pas eri-pas
19-08-2026 19-08-2026 19-08-2026
Date Date Date
240-94026437 Rev 3 Document Template
Unique Identifier
SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
Contents
List of tables ................................................................................................................................ 3
List of abbreviations ................................................................................................................. 3
Definitions ...................................................................................................................................... 4
1.1 Scope ................................................................................................................................... 5
1.2 Purpose ................................................................................................................................ 5
1.3 Employer’s Requirements and Scope of Services ................................................................ 5
2.1 Provision of Temporary Mobile Catering Facility ................................................................... 6
2.1.1 Mobile Facilities ................................................................................................................ 6
2.1.2 Catering Equipment .......................................................................................................... 7
2.1.3 Catering Services ............................................................................................................. 7
2.2 Provision of Regular Meals ................................................................................................... 7
2.2.1 Breakfast .......................................................................................................................... 7
2.2.2 Lunch................................................................................................................................ 7
2.2.3 General Meal Requirements and Conditions ..................................................................... 8
2.3 Special Catering Support for Meetings, Functions and Events.............................................. 9
2.3.1 Hot Meal Catering Services .............................................................................................. 9
2.3.2 Braai Services ................................................................................................................ 10
2.3.3 Mass Participation / Quick-Service Options .................................................................... 10
2.3.4 Special Platters and Refreshment Services .................................................................... 10
Exclusions ........................................................................................................................ 11
Invoicing and payment .................................................................................................. 12
Estimated catering volumes ..................................................................................... 12
Compliance, review and approval .......................................................................... 13
6.1 Schedule of Services: Cyclic............................................................................................... 13
6.2 Procurement of Ingredients ................................................................................................ 13
6.3 Administration ..................................................................................................................... 13
6.4 Emergency and Risk .......................................................................................................... 13
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6.5 Dress Code ........................................................................................................................ 13
6.6 Hygiene / Food Safety ........................................................................................................ 13
6.6.1 Canteen Deep Cleaning Requirements ........................................................................... 14
6.7 Water Act / Environmental Controls .................................................................................... 14
6.8 Control of Operations ......................................................................................................... 14
6.8.1 Management and Control ............................................................................................... 14
6.8.2 Material and/or Facilities ................................................................................................. 14
6.9 Regulations ........................................................................................................................ 14
6.10 SHE Requirements ............................................................................................................. 15
6.11 Environmental Conformance .............................................................................................. 15
6.12 Food Quality and Hygiene Requirements ........................................................................... 15
Waste removal and disposal .................................................................................... 15
Contract administration and operational management .............................. 15
8.1 Documentation Control ....................................................................................................... 15
8.2 Service Provider Office and Site Establishment .................................................................. 16
8.3 Management Structure and Key Personnel ........................................................................ 16
8.4 Performance Monitoring and Reporting .............................................................................. 16
8.5 Cleanliness and Housekeeping .......................................................................................... 16
8.6 Waste Removal and Disposal ............................................................................................. 16
8.7 Hours of Work .................................................................................................................... 16
8.8 Labour and Industrial Relations .......................................................................................... 17
8.8.1 Substance Abuse Policy ................................................................................................. 17
8.8.2 Accommodation Policy ................................................................................................... 17
8.8.3 Industrial Action Policy .................................................................................................... 17
8.9 Special Function Requirements .......................................................................................... 17
Acceptance ...................................................................................................................... 18
Revisions ............................................................................................................................ 18
Development team ......................................................................................................... 18
Comment resolution summary ................................................................................. 19
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List of tables
Table 1: Lunch Specification ................................................................................................................ 8
Table 2: Hot Meal Catering Specification ............................................................................................. 9
Table 3: Braai Specification ............................................................................................................... 10
Table 4: Special Platters and Refreshment Services Specification ..................................................... 11
Table 5: Acceptance .......................................................................................................................... 18
Table 6: Revisions ............................................................................................................................. 18
Table 7: Comment Resolution Summary ............................................................................................ 19
List of abbreviations
Abbreviation Description
R638 Regulations Governing General Hygiene Requirements for Food Premises and the
Transport of Food
CV Curriculum Vitae
EMS Environmental Management System
ERI Eskom Rotek Industries
FSMS Food Safety Management System
GMP Good Manufacturing Practice
HACCP Hazard Analysis Critical Control Points
ISO International Organization for Standardization
KPI Key Performance Indicator
NEMA National Environmental Management Act
OHS Occupational Health and Safety
PPE Personal Protective Equipment
QMS Quality Management System
SANS South African National Standards
SHE Safety, Health and Environment
SHEQ Safety, Health, Environment and Quality
SOP Standard Operating Procedure
SOW Scope of Work
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Definitions
Term Definition
Approved Menu A meal plan or menu formally reviewed and accepted by the Employer
prior to implementation.
Banquet Services Catering services provided for functions, meetings, conferences,
workshops and special events.
Breakfast Service The daily breakfast meal service provided between 08H00 and 10H00
unless otherwise determined by the Employer.
Catering Services Preparation, supply, delivery and serving of meals, beverages,
platters and associated catering support services.
Employer Eskom Rotek Industries (ERI) or its duly authorised representative.
Employer’s Representative The authorised person appointed by the Employer to administer,
monitor and manage the contract.
Food Safety Procedures and controls intended to prevent food contamination and
ensure safe food handling.
Halaal Meals Meals prepared in accordance with recognised Halaal dietary
requirements and, where required, sourced from a suitably certified
Halaal facility.
Lunch Service The daily lunch meal service provided between 11H00 and 14H00
unless otherwise determined by the Employer.
Operational Areas Kitchens, dining facilities, storage areas, offices, temporary facilities
and associated workspaces used in execution of the services.
Service Provider The appointed contractor responsible for the provision of catering and
associated services in terms of the contract.
Special Catering Services Catering support including platters, beverages, snacks, event meals,
mobile/off-site kitchen support and other event-specific requirements.
Temporary Mobile Catering A temporary/mobile catering facility established to provide
Facility uninterrupted catering services during roof repairs and/or for
approved large functions and events.
Working Days Mondays to Fridays excluding public holidays unless otherwise
agreed by the Employer.
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1.1 Scope
The purpose of this contract is to appoint a suitably qualified Service Provider for the provision of
catering services at the Eskom Rotek Industries (ERI) staff canteen located at Lower Germiston Road,
Rosherville, Johannesburg, 2095.
The ERI Canteen shall provide breakfast services from 08H00 to 10H00 and lunch services from 11H00
to 14H00 on weekdays for approximately 1,300 employees per day. The contract duration shall be thirtysix (36) months.
The Service Provider shall provide temporary mobile catering services for the initial three (3) months
while roof and other repairs are undertaken at the main canteen facility. Temporary/mobile or off-site
kitchen facilities may also be required for approved large functions and banqueting events, including at
an Employer-designated facility such as the Vax Centre.
Special catering services shall primarily be delivered at ERI Rosherville premises and/or Employerapproved venues within the Rosherville area. Any requirement outside the Rosherville area shall be
agreed in writing before the service is confirmed, including any applicable additional delivery or logistics
cost.
1.2 Purpose
The successful Service Provider shall supply food and beverages to employees at the ERI main canteen
and provide special catering services for functions, meetings, workshops, conferences, stakeholder
engagements and events as required by ERI departments.
1.3 Employer’s Requirements and Scope of Services
The scope includes food production and meal services in accordance with strict food safety, hygiene,
environmental and quality standards prescribed under GMP, HACCP, applicable ISO standards and
R638.
The Service Provider must be capable of producing meals for approximately 1,300 employees per day
for takeaway and sit-down meals, including special catering services.
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coordinators.
temperature logs, stock sheets and service documentation.
approved large functions.
same day.
The minimum catering team shall include a Supervisor/Canteen Manager, Executive Chef, Assistant
Chefs, Cleaners, Cashiers, General Labourers, Waiters/Waitresses, Safety Officer, Environmental
Officer and Quality Officer, with additional event personnel as required.
The Service Provider shall provide fully functional temporary/mobile facilities where required, daily meal
services, special catering support, event equipment and personnel, waste management, cleaning and
continuous compliance with the specified standards.
2.1 Provision of Temporary Mobile Catering Facility
The temporary mobile catering facility shall remain operational during the initial three (3) months of the
contract while roof and other repairs are undertaken at the main canteen facility. The period may be
reduced if repairs are completed earlier.
For large functions and banqueting events, the Service Provider shall, when instructed and approved
by the Employer, provide suitable temporary/mobile or off-site kitchen facilities for food preparation and
plating. Such facilities shall include all required cooking, preparation, refrigeration, serving and support
equipment and a suitable silent generator where electrical supply cannot be reliably provided.
2.1.1 Mobile Facilities
required number of users.
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the Rosherville area unless otherwise agreed.
2.1.2 Catering Equipment
Temporary/mobile or off-site facilities shall be fully equipped with all required cooking, food preparation,
refrigeration, hot-holding, serving and cleaning equipment. Where required for events, the Service
Provider shall provide a silent generator and all associated safe electrical distribution equipment.
2.1.3 Catering Services
During the initial three (3) months, the temporary facility shall provide lunch services between 11H00
and 14H00. Breakfast shall not be required during this temporary period unless otherwise instructed or
approved by the Employer. Temporary/mobile facilities may additionally be required for large banqueting
functions as and when required.
2.2 Provision of Regular Meals
2.2.1 Breakfast
Breakfast shall be served from 08H00 to 10H00 and shall include hot and cold breakfast options,
traditional English breakfast meals, assorted fruit and hot/cold beverages. Baked products shall be
prepared on the same day unless otherwise approved. The menu shall be submitted for Employer
approval.
2.2.2 Lunch
Lunch shall be provided daily between 11H00 and 14H00, or as otherwise determined by the Employer,
to support efficient meal distribution and minimise disruption to operations.
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Table 1: Lunch Specification
Item Alternative / Description
(Raw Weight)
One choice of red or white meat per meal. Beef, mutton, pork, Beef/Mutton 280g;
chicken or fish may be used. Bone content shall not exceed Chicken 280g; Fish
Protein
15%. Where pork is served, chicken or fish shall be available 220–250g; Pork
as an alternative at an 80/20 ratio. 220–250g
One starch option daily, including pap, rice, samp and beans,
Starch 300g
potatoes, pasta, dumplings or similar approved starch.
Vegetarian A hot vegetarian meal such as vegetable curry, baked
500g
Meals vegetarian lasagna or other approved hot vegetarian meal.
Vegan Meals Menu to be approved by the Employer prior to implementation. 500g
Menu to be submitted for approval. Halaal meals shall be
provided for approximately 40 employees per day and shall be
served in the same professional meal format as other meals.
Halaal Meals 500g
Where the facility is not Halaal certified, meals shall be
sourced/prepared through an appropriately certified Halaal
facility.
Two vegetables daily, consisting of one green and one brightly
Vegetables coloured vegetable. Vegetables may be steamed, baked or 180g
roasted.
Salad One fresh chef’s salad prepared on the day of service. 80g
Dessert Fruit salad, baked pudding or equivalent approved dessert. 150g
Seasonal Fruit One seasonal fruit per meal. As applicable
Beverage Juice, minimum 100% fruit juice. 250ml
The Employer may approve reasonable additions or substitutions to proteins, starches or other menu
items in writing, provided food quality, nutritional requirements and the overall contract cost are not
adversely affected.
2.2.3 General Meal Requirements and Conditions
beverage.
preparation methods.
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applicable food-safety controls, traceability and lawful donation arrangements. Food not approved
for donation shall be lawfully disposed of.
increase the overall contract cost.
2.3 Special Catering Support for Meetings, Functions and Events
Special catering services shall support meetings, workshops, conferences, stakeholder engagements,
corporate functions and mass-participation events. The Service Provider shall provide all required food,
beverages, waiter staff, event coordinators, tables, chairs, table cloths, chair covers, crockery, cutlery,
serving utensils, setup, cleaning, removal and temporary/mobile/off-site kitchen facilities where required.
Event services shall primarily be provided at ERI Rosherville premises or other Employer-approved
venues within the Rosherville area. Any off-site kitchen or venue requirement shall be agreed in
advance.
2.3.1 Hot Meal Catering Services
Table 2: Hot Meal Catering Specification
Item Alternative / Description Specification
Fresh salads prepared on the day of service or, where
2 salads – 80g
Salad approved, prepared the previous day under controlled
each
refrigeration/storage conditions.
Red Meat Beef stew, grilled steak or similar approved meals. 200g
White Meat Chicken, pork, fish, hake or equivalent local quality. 200g
Pap, rice, potatoes, pasta, samp, dumplings, couscous or
Starch 300g
similar approved starch.
Green and brightly coloured vegetables. First-grade frozen
Seasonal
vegetables may be used; canned vegetables shall not be 180g
Vegetables
permitted. Vegetables shall be steamed, baked or roasted.
Hot Vegetarian A hot vegetarian meal such as vegetable curry, baked
500g
Meal vegetarian lasagna or similar approved meal.
Seasonal Fruit Seasonal fruit selection. 150g
500ml water /
Still bottled water, fruit juice, soft drink and/or jugs on tables
Beverage 330ml juice or
as agreed by the Employer.
soft drink
Dessert Fruit salad, baked pudding or equivalent dessert. 150g
The canteen lunch protein specification is a daily full-meal requirement and is therefore not directly
comparable with the smaller event hot-meal portion specification. Event portions remain subject to the
approved event menu and order.
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2.3.2 Braai Services
Table 3: Braai Specification
Item Specification
Choice of two meats consisting of one white meat and one red meat. Prime/super
Protein
grade or equivalent local quality. Portion 200–250g.
Gravy 50ml.
One starch option, including pap, potato dishes, rolls, couscous or similar
Starch
approved starch. 250–300g.
Two fresh salads, including Greek salad, prepared on the day or under approved
Salads
controlled storage. 125g.
Dessert Fruit salad, baked pudding or equivalent dessert.
Beverages Bottled water 500ml; fruit juice 330ml; soft drink 330ml.
2.3.3 Mass Participation / Quick-Service Options
2.3.4 Special Platters and Refreshment Services
Platters and special catering items shall preferably be prepared on the day of service. Where preparation
on the previous day is approved, the Service Provider shall ensure appropriate cooling, covering,
labelling, refrigeration, storage, transport and temperature control in accordance with the approved foodsafety plan.
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Table 4: Special Platters and Refreshment Services Specification
Estimated Annual Quantity /
Menu Item Unit
Pricing Basis
Cocktail Menus 1,000 Per platter
Mini Filled Croissants 1,000 Per platter
Wraps 1,000 Per platter
Fruit Kebabs (Seasonal Fruits) 1,000 Per platter
Cold Meat Platters 1,000 Per platter
Mini Filled Pita Bread Platters 1,000 Per platter
Sandwich Platters 1,000 Per platter
Vegetarian Platters 1,000 Per platter
Cheese Platters 1,000 Per platter
Crudités Platters 1,000 Per platter
Seafood Platters 1,000 Per platter
Meat Platters 1,000 Per platter
Scones – Plain / Cheese / Jam 1,000 Per platter
Muffin Platters 1,000 Per platter
Bottled Water As ordered Each unit
Soft Drinks As ordered Each unit
Fruit Juices As ordered Each unit
A standard scone platter shall comprise thirty (30) scones. For every thirty (30) plain scones ordered,
the Service Provider shall provide one glass serving bowl of jam, cream and/or cheese as specified by
the Employer, together with appropriate knives and spoons. Individual scones shall not be priced as the
standard option where a platter is more economical.
The above quantities are estimated tender-planning quantities and are not guaranteed minimum
purchases.
agreed in writing.
agreed.
logistics cost.
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Unique Identifier
SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
Invoicing shall be based on actual services rendered, verified and certified during the applicable billing
period.
approved event order/quotation and verified attendance or quantities.
kitchen facilities, generator, transport and other applicable costs.
event. Urgent requests with shorter notice may be accommodated subject to Service Provider
capacity and written confirmation.
the request, quantities and applicable quotation.
governing contract payment terms and Employer approval.
accordance with the agreed billing cycle.
Internal management of event requests shall be through the Employer’s Representative and the relevant
Business Unit. The Business Unit shall provide the event date, venue, expected attendance,
menu/service requirements and any special dietary or security requirements. The Employer’s
Representative shall coordinate approval, budget confirmation and communication to the Service
Provider.
The estimated daily catering requirement is approximately 1,300 employees per working day. This
estimate is for planning, pricing and resource allocation only and does not constitute a guaranteed
minimum quantity.
Payment shall be based on actual meals and services rendered and verified. The Service Provider shall
maintain sufficient personnel, equipment and stock to accommodate reasonable fluctuations.
For functions, the Service Provider shall plan staffing and resources so that the event can be serviced
without compromising normal canteen operations on the same day.
Controlled Disclosure
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SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
6.1 Schedule of Services: Cyclic
low-salt meals.
6.2 Procurement of Ingredients
The Service Provider shall procure and supply all ingredients, beverages, labour, consumables and
operational requirements necessary for the catering services.
6.3 Administration
6.4 Emergency and Risk
The Service Provider shall submit an operational risk assessment within ten (10) working days of
commencement and shall participate in ERI risk meetings.
6.5 Dress Code
6.6 Hygiene / Food Safety
The Service Provider shall maintain hygienic food preparation and serving facilities, clean
before/during/after meals, maintain grease traps and drainage systems, conduct food safety audits and
perform weekly deep cleaning.
Controlled Disclosure
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SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
6.6.1 Canteen Deep Cleaning Requirements
Weekly deep cleaning shall include walls, floors, furniture, counters, doors, windows, kitchen worktops,
extraction canopies, drainage systems, grease management areas and ablution facilities. Service
reports shall be submitted after each activity. Environmentally friendly chemicals and valid SDSs shall
be used.
6.7 Water Act / Environmental Controls
The Service Provider shall maintain grease traps and conduct monthly environmental compliance
audits.
6.8 Control of Operations
The Service Provider shall maintain full operational control of catering services and shall manage safe
operations, staff instructions, training and legal employment relationships.
6.8.1 Management and Control
Operational instructions, supervision, management and control of personnel remain the responsibility of
the Service Provider.
6.8.2 Material and/or Facilities
ERI shall provide reasonable access to changing rooms, ablution facilities and canteen facilities and
provide access to functional kitchen equipment during the contract. The Service Provider shall maintain
Employer-provided equipment and return it in the same condition, fair wear and tear excepted.
6.9 Regulations
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SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
of Food
6.10 SHE Requirements
Compliance with all Safety, Health and Environmental requirements in the applicable annexures is
mandatory.
6.11 Environmental Conformance
The Service Provider shall provide an Environmental File compliant with the applicable ERI and ISO
14001 requirements.
6.12 Food Quality and Hygiene Requirements
The Service Provider shall comply with the applicable food quality, hygiene and food safety
requirements contained in the tender annexures.
The Service Provider shall remove and lawfully dispose of all waste generated during operations,
including used cooking oil. Safe surplus food may only be donated with written Employer approval and
under appropriate food-safety controls.
8.1 Documentation Control
The Service Provider shall submit all required compliance and operational documentation for review
and acceptance. Documentation shall include the Safety File, Environmental File, Quality File,
acknowledgement of Eskom Life-Saving Rules and acknowledgement of Eskom OHS legal and other
requirements.
For functions, the Event Safety File shall identify and cover the actual venue from the outset, including
temporary/mobile facilities such as the Vax Centre where applicable. The event file shall include venuespecific risk assessments and controls for temporary kitchens, electrical equipment, generators, hotholding equipment and bain-marie/chafing fuel or candles. Open-flame equipment shall be subject to
the Employer’s approval and applicable fire-safety controls.
Controlled Disclosure
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authorised version on the system.
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Unique Identifier
SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
8.2 Service Provider Office and Site Establishment
The Service Provider shall maintain a suitably equipped operational office/control point within the area
allocated by the Employer.
8.3 Management Structure and Key Personnel
Within ten (10) working days of award, the Service Provider shall submit an organogram, CVs of key
personnel and staff training/development programmes. Personnel may include suitably qualified and
experienced individuals previously engaged by another catering service provider, subject to lawful
employment, access control and Employer requirements.
The minimum core onsite team shall include a Supervisor, Executive Chef, Scullery Cleaning Personnel,
Waiters/Waitresses and SHE Officer, supplemented by event staff as required.
Where ERI SHEQ requirements require OHS medicals for event personnel, the Service Provider shall
include the applicable cost in event pricing and ensure the required medicals are completed before
deployment.
8.4 Performance Monitoring and Reporting
8.5 Cleanliness and Housekeeping
All kitchens, dining areas, chemical storage areas, offices and operational facilities shall be maintained
clean, hygienic and orderly. Catering facilities shall be deep cleaned at least weekly.
8.6 Waste Removal and Disposal
Waste shall be promptly removed, transported and lawfully disposed of at approved facilities.
8.7 Hours of Work
Normal canteen operations shall be Monday to Friday between 06H00 and 16H00. For functions, the
Service Provider shall plan staffing to prevent excessive working hours. No employee shall be required
to work more than twelve (12) hours in a function-related shift, including setup and clean-up, except
where lawful and expressly managed as an emergency. Adequate breaks and separate/relief personnel
shall be provided.
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SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
The Service Provider shall provide sufficient personnel so that event preparation, event service and
post-event cleaning do not result in personnel working continuous extended shifts after normal canteen
duties.
8.8 Labour and Industrial Relations
The Service Provider shall comply with applicable labour legislation, ERI site requirements and the New
Partnership Agreement where applicable.
8.8.1 Substance Abuse Policy
A zero-tolerance approach to substance abuse shall apply at the ERI site.
8.8.2 Accommodation Policy
No accommodation shall be provided by the Employer. The Service Provider is encouraged to recruit
personnel from local communities where reasonably possible.
8.8.3 Industrial Action Policy
The Service Provider shall comply with applicable Industrial Action Policy requirements and the New
Partnership Agreement.
8.9 Special Function Requirements
commences. This shall be included in the event price and shall not interfere with guest service.
VVIP or dignitary events, including venue access controls, security screening and instructions
associated with security personnel or sniffer-dog searches.
temporary/mobile or off-site facilities.
on the same day.
Controlled Disclosure
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authorised version on the system.
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Unique Identifier
SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
This document has been seen and accepted by:
Table 5: Acceptance
Name Designation Signature Date
Table 6: Revisions
Rev. Date Compiler Remarks
0 30-07-2026 S. Ngcobo Initial submission / amended Scope of Work
Comments addressed – temporary/off-site catering,
event requirements, Halaal, food safety, platters,
1 19-08-2026 S. Ngcobo
payment, staffing, VVIP and working-hour requirements
incorporated.
2 19-08-2026 S. Ngcobo Final incorporation of all Communications comments
and clarification of event, Halaal, safety, staffing,
payment and menu requirements.
The following people were involved in the development of this document:
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authorised version on the system.
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Hard copy printed on:
Unique Identifier
SCOPE OF WORK Revision 2
PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE of 19
The following key Communications comments have been incorporated into Revision 2:
Table 7: Comment Resolution Summary
Comment Action Taken
Temporary/off-site Temporary/mobile/off-site kitchen facilities added for large functions, including
kitchen silent generator requirements.
Rosherville delivery Functions and meetings are stated to be primarily within the Rosherville area;
area outside-area services require written agreement.
Function Waiters, tables, chairs, table-cloths, chair covers, crockery, cutlery and mobile
equipment catering facilities added.
Halaal certification/source requirements and equivalent professional serving
Halaal
format added.
Menu flexibility Employer-approved substitutions/additions to proteins and starches added.
Controlled donation option added, subject to written approval and food-safety
Unused food
requirements.
Vegetarian / starch
Hot vegetarian meals, couscous/similar starch and roasted vegetables added.
/ vegetables
Boerewors roll and quarter-chicken/chips options, including vegetarian and
Mass participation
Halaal substitutes, added.
Preparation/storage flexibility, platter quantities, 30-scone platter size and
Special platters
jam/cream/cheese accompaniments added.
Event payment Separate event/banqueting payment line and approval workflow added.
Five-working-day planning period stated where practicable, with urgent
Event notice
requests subject to written confirmation and capacity.
Same-day canteen
Supplier explicitly required to resource both services simultaneously.
and functions
VVIP catering Venue, food, security and safety instructions for VVIP/dignitary events added.
Where required by ERI SHEQ, medical costs for event personnel must be
OHS medicals
included in event pricing.
Function Safety Venue-specific event Safety File requirements, including Vax Centre where
File applicable, and bain-marie/fire controls added.
Staff meals Event service staff meal/refreshment before guest service added.
12-hour shift Function-related shifts capped at 12 hours, with adequate relief staffing.
Controlled Disclosure
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authorised version on the system.
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Hard copy printed on:
Pricing Schedule
Source: SOW- PROVISION OF CATERING SERVICES AT ERI ROSHERVILLE Rev2- August 2026.pdfincluded in event pricing.
Contact Information
Source: Canteen - Unpriced BOQ signed.pdf (unknown){"name":null,"email":null,"phone":null,"department":"QTY RATE (ZAR) AMOUNT (ZAR)","address":null}
Evaluation Criteria
Source: Canteen - Unpriced BOQ signed.pdf (unknown)Quantities provided in the BoQ are estimates for tender planning, pricing and evaluation purposes only and
Technical Specifications
Source: Canteen - Unpriced BOQ signed.pdf (unknown)Unit qty rate (ZAR) amount (ZAR)
NO.
1 section 1: regular meals
Regular meals to include breakfast or lunch
Breakfast
Breakfast shall include both hot and cold options,
comprising a traditional English breakfast, sandwiches
to cater for vegitarian, non-vegitarian and halaal
customers, one portion of assorted fruits hot and cold
beverages. Any baked product must be baked on the
same day. Breakfast menu to be submitted for approval
by the Employer.
Lunch
The balanced meal plate shall consist of One starch,
one protein, two vegetables, one salad, one beverage
Refer to Table 1 of the Scope of Work for detailed
lunch specifications.
1.1 Lunch/ Breakfast no. 1 029 600
Sub-total: regular meals
Pricing Schedule
Source: Canteen - Unpriced BOQ signed.pdfand shall be included in the applicable meal rates.
serving, cleaning and removal activities necessary for execution of the services. Where required,
temporary/mobile/off-site kitchen facilities and associated equipment shall be included.
Compliance Requirements
Source: Canteen - Unpriced BOQ signed.pdf (unknown)No specific requirements found
Health & Safety
Source: Canteen - Unpriced BOQ signed.pdfRosherville canteen catering contract for a duration of 36 months
Item
Description unit qty rate (ZAR) amount (ZAR)
NO.
1 section 1: regular meals
Rosherville canteen catering contract for a duration of 36 months
Item
Description unit qty rate (ZAR) amount (ZAR)
NO.
2 section 2: meals for functions and events
2.1 Hot Meal Catering Services
Refer to Table 2 – Hot Meals Specifications in the
2.3.1 Mini filled croissant platters no. 1 000
2.3.2 Wrap platters no. 1 000
2.3.3 Fruit kebab platters no. 1 000
2.3.4 Cold meat platters no. 1 000
2.3.5 Mini filled pita bread platters no. 1 000
2.3.6 Sandwich platters no. 1 000
2.3.7 Vegetarian platters no. 1 000
2.3.8 Cheese platters no. 1 000
2.3.9 Crudités platters no. 1 000
2.3.10 Seafood platters no. 1 000
2.3.11 Meat platters no. 1 000
2.3.12 Muffin Platter (Variation of muffins per platter) no. 1 000
2.3.13 Cheese topped scone - 8cm by 1cm thick no. 1 000
2.3.14 Jam topped scone - 8cm by 1cm thick no. 1 000
2.3.15 Scones with toppings - 8cm by 1cm thick no. 1 000
2.3.16 Scones Platter (no topping) – 8cm by 1cm thick no. 1 000
2.3.17 Bottled water (500ml still or sparkling) no. 400
2.3.18 Soft drinks (330ml can) no. 300
2.3.19 Fruit juices (330ml can) no. 300
Rosherville canteen catering contract for a duration of 36 months
Item
Description unit qty rate (ZAR) amount (ZAR)
NO.
3 section 3: temporal kitchen facility
Supply Temporal mobile facility to cook for 1300
employees including cooking/kitchen equipment to
3.1 supply meals as per the contract.The facility should Month 3
further include fridges, stoves, sinks,pots, ovens,blast
grillers etc to make it compliant.
5 Mobile serving stations, including serving dishes x10
each ((2m x 1.5m x 2m), and Must be compliant with
3.2 Month 3
hygine and SHEQ ( each mobilekitchen serves 200
meals)
Item
Description amount (ZAR)
NO.
1 section 1: regular meals
2 section 2: meals for functions and events
3 section 3: temporal kitchen facility
Rosherville canteen catering contract for a duration of 36 months
labour, supervision, ingredients, beverages, consumables, equipment, cleaning, PPE, transportation where
applicable, waste handling and disposal, and all other resources necessary for the proper execution of the
services.
All rates shall include compliance with applicable statutory, regulatory, ISO, SANS, HACCP, R638, SHEQ,
food safety, hygiene and environmental requirements.
e) Cleaning and sanitising of food preparation areas, serving areas, dining facilities, utensils and equipment.
f) Collection, handling and lawful disposal of waste generated during catering operations, including used
cooking oil.
g) Provision of all operational resources necessary for satisfactory execution of the services.
h) Compliance with all applicable statutory, SHEQ, hygiene and food safety requirements.
i) All other incidental costs reasonably necessary for fulfilment of the Service Provider's obligations under the
Contractual Terms
Source: Canteen - Unpriced BOQ signed.pdfshall not constitute guaranteed minimum purchases. Payment shall be based on actual services rendered,
verified and certified by the Employer.
for approximately 1,300 employees per working day. This quantity is an estimate for planning, pricing and
resource allocation purposes only and does not constitute a guaranteed minimum quantity.
Evaluation Criteria
Source: Technical Evaluation Criteria for Catering Services.pdf (unknown)Technical Evaluation Criteria for Catering Services.
Technical Evaluation – Supplier to return copies of documents and/or records on below table under criteria column for assessment and scoring.
Desktop evaluation
report from a reputable independent laboratory, test results done by percentage score
the independent lab for its current business not older than 6 months 20% 96-100% audit score = 20%
prior to tender closing. 95% audit score = 15% score
91-94 audit score = 10% score
81-90 audit score = 5% score
Below 80% audit score = 0% score
The technical evaluation process will have two stages i.e. Desktop evaluation and Site visit
Stage 1: Desktop evaluation
Stage 2: Site visit
Eskom representatives will visit the shortlisted tenderers at their premises and or referral sites for further site inspection evaluations, the team
Tenderer to achieve minimum threshold of 70% to advance for further evaluation.
Technical Specifications
Source: Technical Evaluation Criteria for Catering Services.pdf (unknown)Weight What the evaluator is looking for?
1 Tenderer shall supply a latest Microbiological Food Hygiene Audit Overall Microbiological Food Hygiene Audit
report from a reputable independent laboratory, test results done by percentage score:
the independent lab for its current business not older than 6 months 20% 96-100% audit score = 20%
prior to tender closing. 95% audit score = 15% score
91-94 audit score = 10% score
81-90 audit score = 5% score
Below 80% audit score = 0% score
2 The service provider must have experience in managing canteen 20% Years of experience:
services and special/event catering with the relevant years of Similar years of experience above 5 years =
experience. 20%
Similar years of experience between 3 years to
5 years =10%
Less than 3 years = 0%
3 CV of key employees with relevant experience and certificates that The tenderer to supply CV's and Certification
will be involved in a project. (At minimum the following key for key employees:
resources to be provided; Executive chef, waiter, cashier, event 20% 1. Executive chef:
coordinator and scullery cleaner, etc.)
Discipline Qualification Experience 2. E
Methodology
Source: Technical Evaluation Criteria for Catering Services.pdfof services the method statement is relevant:
5% 1. Relevant structure = 2.5%.
Incomplete/Irrelevant structure & statement =
0%
9 Deep cleaning and servicing of kitchen extractor canopy 5% 2 certificates from previous or current work:
None = 0%
Sub-total 100%
Note:
Experience & Qualifications
Source: Technical Evaluation Criteria for Catering Services.pdfreport from a reputable independent laboratory, test results done by percentage score:
the independent lab for its current business not older than 6 months 20% 96-100% audit score = 20%
prior to tender closing. 95% audit score = 15% score
91-94 audit score = 10% score
81-90 audit score = 5% score
Below 80% audit score = 0% score
2 The service provider must have experience in managing canteen 20% Years of experience:
services and special/event catering with the relevant years of Similar years of experience above 5 years =
experience. 20%
Similar years of experience between 3 years to
5 years =10%
Less than 3 years = 0%
will be involved in a project. (At minimum the following key for key employees:
resources to be provided; Executive chef, waiter, cashier, event 20% 1. Executive chef:
coordinator and scullery cleaner, etc.)
Discipline Qualification Experience 2. Event Coordinator:
Executive chef Culinary Diploma Minimum 5 years
Events Coordinator Matric Minimum 2 years
Cashier Matric Minimum 6 months 3. Cashier
Waiter Matric Minimum 2 years
Level 2 4. Waiter
Qualification – 1%
Experience – 2%
Qualification – 1%
Experience – 1%
Note: irrelevant CV’s = 0%
4 Registered with one of the Catering Companies professional 10% Registered with one of the Catering
registration bodies (e.g., Federated Hospitality Association of South Companies professional registration bodies
Africa (FEDHASA)) (e.g., Federated Hospitality Association of
South Africa (FEDHASA))
Valid Company registration = 10%
Not registered = 0%
5 Staff Training Records for key staff and other staff assigned to the Training Records (Register/Certificates):
project - To include but not limited to: 1. Personal Hygiene – 2.5%
Compliance Requirements
Source: Technical Evaluation Criteria for Catering Services.pdf (unknown)Minimum functionality/qualifying score: 70%
minimum score of 70%
B-BBEE Minimum Level: 2
Contact Information
Source: SDL&I Annexure K CanteenServices.pdf (unknown){"name":null,"email":null,"phone":null,"department":"y to promote socio-economic","address":null}
Evaluation Criteria
Source: SDL&I Annexure K CanteenServices.pdf (unknown)The SDL&I Matrix is not an evaluation criterion, however the successful supplier is under obligation to
Preferential Procurement Policy Framework Act (PPPFA).
Respondents will be allocated points in terms of a preference point system based on specific goals,
Specific Goals - Implementing the programmes of the Reconstruction and Development
Technical Specifications
Source: SDL&I Annexure K CanteenServices.pdf (unknown)Provision of Canteen Catering Services
Health & Safety
Source: SDL&I Annexure K CanteenServices.pdffor
Provision of Canteen Catering Services at ERI Rosherville over three (3) years.
for
Provision of Canteen Catering Services at ERI Rosherville over three (3) years.
thereafter improve at least one B-BBEE Level higher of each year from the second year of the
contract.
1.3. Skills Development
for
Provision of Canteen Catering Services at ERI Rosherville over three (3) years.
b. ERI shall review the quarterly report submitted by the successful supplier within 60 (sixty)
days of receipt of the reports and notify the successful supplier in writing if its SDL&I
obligations have not been met.
c. Upon notification by ERI that the successful supplier has not met its SDL&I obligations, the
successful supplier shall be required to implement corrective measures to meet those SDL&I
obligations before the commencement of the following quarter, failing which the SDL&I penalty
clause shall be invoked.
Description
Source: Annexure A - OHS Tender Evaluation Template OHS Tender Returnables.pdfProvision of Catering Services at ERI
Document Identifier 240-77471969 Rev 3
Rosherville
Effective Date May 2024
Contact Information
Source: Annexure A - OHS Tender Evaluation Template OHS Tender Returnables.pdf (unknown){"name":null,"email":null,"phone":null,"department":null,"address":"irements form signed and submitted by the tenderer?"}
Evaluation Criteria
Source: Annexure A - OHS Tender Evaluation Template OHS Tender Returnables.pdf (unknown)OHS Tender Evaluation - Provision of Catering Services at ERI
Technical Specifications
Source: Annexure A - OHS Tender Evaluation Template OHS Tender Returnables.pdf (unknown)Provision of Catering Services at ERI
Document Identifier 240-77471969 Rev 3
Rosherville
Effective Date May 2024
Health & Safety
Source: Annexure A - OHS Tender Evaluation Template OHS Tender Returnables.pdf6 Letter of Accessibility
Recommendation Recommended /Not
Recommended
Public
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorised version on
the system. No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No 2002/015527/30.
of 2
Template Identifier 240-43921898 Rev 5
OHS Tender Evaluation - Provision of Catering Services at ERI
Document Identifier 240-77471969 Rev 3
Rosherville
Effective Date May 2024
Public
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorised version on
the system. No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No 2002/015527/30.
of 2
requirements form signed and submitted by the tenderer?
2 Baseline OHS Risk Assessment (BRA)
(The Baseline Risk Assessment must also address hygiene-
related aspects, including but not limited to fumigation, cleaning,
and general food safety controls)
3 Valid Letter of Good Standing (COIDA or equivalent)
Section 7
5 SHE Plan
Section
Source: Annexure A - OHS Tender Evaluation Template OHS Tender Returnables.pdfOHS Tender Evaluation - Provision of Catering Services at ERI
Important Dates
Source: Invitation to Tender (ITT) CANTEEN.pdf (TENDER){"closingDate":"05 October 2026","closingTime":"10h00 am","briefingSession":"{"date":null,"time":null,"venue":"ives will visit the shortlisted tenderers at their premises and or referral","is_compulsory":false}"}
Contact Information
Source: Invitation to Tender (ITT) CANTEEN.pdf (TENDER){"name":null,"email":"[email protected]","phone":"011 621 3044","department":null,"address":"kom.co.za"}
Evaluation Criteria
Source: Invitation to Tender (ITT) CANTEEN.pdf (TENDER)1.1.11 Tax Evaluation questionnaire to determine whether a
Technical Evaluation Criteria
Functionality Threshold Evaluation (Technical) = 70%
Technical Evaluation Criteria for Catering Services.
Technical Evaluation – Supplier to return copies of documents and/or records on below table under
Desktop evaluation
evaluation purposes but will be implemented when payment is
Prices will be scored out of 90 points
3.18 Evaluation of Specific Goals Specific goals will be scored out of 10 points in accordance with the
If a tenderer fails to submit evidence of its points claim for a Specific
Goal, it will not be disqualified. However, it will be awarded 0 points
the 90/10 system. Eskom will add the score from Pricing and Specific
Contractual Requirements are not evaluation criteria. They will
be assessed after the evaluation and ranking of the tenders.
be assessed after the evaluation and ranking of th
Technical Specifications
Source: Invitation to Tender (ITT) CANTEEN.pdf (TENDER)Annexure Attached (Y /
N / n/a)
1.1.1 *Authorisation Form Annexure A Y
1.1.2 *Acknowledgement form Annexure B Y
1.1.3 *Tenderer’s particulars Annexure C Y
1.1.4 *Integrity Declaration Form (Suppliers are required to Annexure D Y
download and read the Supplier Integrity Pact. It is
accessible on the Eskom Tender Bulletin via Eskom
Supplier Integrity Pact (eskom.co.za) link)
1.1.5 *CPA Requirements for Local Goods/Services Annexure E Y
1.1.6 *CPA(IG) for Foreign Goods/Services (if applicable) Annexure F Y
1.1.7 SBD 6.2 Declaration Certificate for Local Production Annexure G1 Y
and Local Content (only applicable if designated
materials are included and then Tenderers will be
required to complete and submit Annexures G1 to
G4 as evidence of compliance with this
requirement).
Annexure C Local Content Declaration- Summary
Schedule Annexure G2
Y
Annexure D Imported Content Declaration – Supporting
Schedule to Annexure C Annexure G3
Y
Annexure E Local Content Declaration- Supporting
Schedule to Annexure C Annexure G4
Y
1.1.8 *SBD 1 Invitation to Bid must be filled out by all Annexure H Y
tenderers and submitted with the tender at tender
submission deadline
1.1.
Methodology
Source: Invitation to Tender (ITT) CANTEEN.pdfstatement for execution of services Structure and the method
5% statement is relevant:
2.5%
statement for execution of services Structure and the method
5% statement is relevant:
2.5%
Quality Management
Source: Invitation to Tender (ITT) CANTEEN.pdfsites for further site inspection evaluations, the team will be looking to confirm the
information below:
No Description Weight What the evaluator is looking for?
sites for further site inspection evaluations, the team will be looking to confirm the
information below:
No Description Weight What the evaluator is looking for?
Pricing Schedule
Source: Invitation to Tender (ITT) CANTEEN.pdfEffective Date 17 June 2025
Review Date June 2030
Number Description Annexure Attached (Y /
N / n/a)
(a) construction works contracts in the General
Building (GB) and to Civil Engineering (CE) classes
of construction works;
(b) construction works contracts of an estimated
minimum project duration of 6 months; and
(c) construction works contracts in which at least
25% of the main contract could reasonably be
expected to be subcontracted out in one or more of
the following CIDB classes of construction works:
i) Civil Engineering (CE)
ii) Electrical Engineering Work (EB)
iii) General Building Works (GB)
iv) Mechanical Engineering (ME)
1.1.18 Scope of Work Attached Y
1.1.19 NEC or other Contract Attached Y
1.1.20 Pricing Schedule/BOM PDF format. Mandatory Attached Y
Requirements
Goal, it will not be disqualified. However, it will be awarded 0 points
for that Specific Goal.
3.19 Ranking of tenders Tenderers will be ranked by applying the preferential point scoring for
the 90/10 system. Eskom will add the score from Pricing and Specific
Pricing schedule Completed pricing schedule in full. Tenders are √
required to Quote in full on all items as per
Financial Requirements
Source: Invitation to Tender (ITT) CANTEEN.pdf (TENDER)Payment Terms: payment terms as stipulated hereunder when
submitting tenders and concluding contracts with Eskom:
For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying
Suppliers within 30 days of receipt of undisputed invoices.
For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed
Compliance Requirements
Source: Invitation to Tender (ITT) CANTEEN.pdf (TENDER)Technical Evaluation Criteria: Provision of Canteen Services at the Rosherville staff canteen for a period of 3 years. Functionality Threshold Evaluation (Technical) = 70%
Evaluate submission against functionality criteria
Rate submission against each criteria.
Apply the penalty system and calculate total functionality score.
Eliminate if supplier is below minimum qualifying threshold of 70% Technical Evaluation Criteria for Catering Services. Gatekeepers
Valid Certificate of Acceptability for Food Preparation Premises. Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 66 File name: Invitation to Tender (ITT) CANTEEN Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 26 Identifier Invitation to Tender Effective Date 17 June 2025 Review Date June 2030 Technical Evaluation – Supplier to return copies of documents and/or records on below table under criteria column for assessment and scoring. Desktop evaluation 4 Registered with one of the Catering 10% Registered with one of the Companies professional registration bodies Catering Companies professional (e.g., Federated Hospitality Association of registration bodies (e.g., South Africa (FEDHASA)) Federated Hospitality Association of South Africa (FEDHASA)) Valid Company registration = 10% Not registered = 0% 5 Staff Training Records for key staff and other Training Records staff assigned to the project - To include but (Register/Certificates): not limited to: 10% 1. Personal Hygiene – 2.5%
Personal Hygiene 2. Cleaning Chemicals usage – 2.5%
Cleaning Chemicals usage 3. HACCP training – 5%
HACCP training and provide proof in a form of attendance None = 0% register Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 66 File name: Invitation to Tender (ITT) CANTEEN Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 26 Identifier Invitation to Tender Effective Date 17 June 2025 Review Date June 2030 6 Mitigation Plan in case of unforeseen Clearly defined Plan: circumstances, such as, strike (national 5% 1. National strike – 1% strike, strike by employees, strike by 2. Strike by employees – 1% suppliers, power failure, national 3. Strike by suppliers – 1% disaster, etc.) 4. Power failure/outage – 1%
National disaster – 1% Incomplete = 0% 7 Tenderer to provide Certificate of Acceptability Certificate of Acceptability for for Food Delivery Vehicle 5% Delivery Vehicle =5% None = 0% 8 The structure to match the profile, method The evaluator to confirm if the statement for execution of services Structure and the method 5% statement is relevant
Relevant structure = 2.5%.
Relevant method statement = 2.5% Incomplete/Irrelevant structure & statement = 0% 9 Deep cleaning and servicing of kitchen 5% 2 certificates from previous or extractor canopy current work
Certificates = 5% None = 0% Sub-total 100% Site Visit. Eskom representatives will visit the shortlisted tenderers at their premises and or referral sites for further site inspection evaluations, the team will be looking to confirm the information below: No Description Weight What the evaluator is looking for? 1 Temperature Monitoring The evaluator to confirm if the Procedures and Practices - Provide Procedures Records are feasible: and Records of the following: 1. Procedure = 15% per Category
Receiving, 30% 2. Records = 15% per Category
Cold Storage,
Food Preparation, Incomplete Procedure/record = 0%
Hot Holding. 2 Cleaning Schedule Procedure The evaluator to confirm if the Procedures and and Cleaning checklists Records are feasible: 20% 1. Procedure = 10%
Checklists = 10% Incomplete Procedure/record = 0% Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 66 File name: Invitation to Tender (ITT) CANTEEN Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 26 Identifier Invitation to Tender Effective Date 17 June 2025 Review Date June 2030 3 Reputable Supplier Lists (with The evaluator to confirm the Supplier Lists and evidence that the suppliers evidence: have a hygiene system in place 20% 1. Supplier Lists = 10% covering all categories (e.g., Third party Hygiene 2. Record = Audits, Certification Reports or Observation evidence) In the 10% per following categories
Dry Goods, Category 2. Meat & Meat Products,
Fresh Fruit & Veg, Incomplete 4. Dairy Products. Procedure/r ecord = 0% 4 Process flow with the evidence The evaluator to confirm if the Process Flow is that the risk of cross 10% feasible: contamination is controlled 1. Relevant Process Flow = 10% (From Raw to Final product). Incomplete Procedure/record = 0% 5 Product Storage The evaluator to confirm if the Procedures and Procedure/Work Instructions 20% Records are feasible: and Records (1. Wet, 2. Dry) 1. Procedures = 10% per category
Records = 10% Incomplete Procedure/record = 0% Sub-total 100% Grand Total 1.2 Tender Data The Tender Data makes several references to the Eskom Standard Conditions of Tender and in those instances, the clause numbers are referenced hereunder. If the Eskom Standard Conditions of Tender are not attached to the Invitation to Tender, then tenderers are required to download this from www.eskom.co.za. The “Tender Data” as detailed herein shall take precedence over the Standard Conditions of Tender in the event of any ambiguity or inconsistency between the two documents. Clause Number from Standard Tender Data Conditions of Tender 1.1 Parties The Employer is Eskom Holdings SOC Ltd The Eskom Representative is: Name: Rofhiwa Ndou Tel : 011 629 3000 Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 66 File name: Invitation to Tender (ITT) CANTEEN Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 26 Identifier Invitation to Tender Effective Date 17 June 2025 Review Date June 2030 Clause Number from Standard Tender Data Conditions of Tender E-mail : [email protected] 1.3 Tender documents The Invitation to tender number is: E1326SSERI See the content list above for the tender documents. 1.4 Type of Invitation to Tender This enquiry is
An open invitation to tender 1.6 Eskom's right to accept or reject The tender shall be for the whole of the contract. any tender Tender must be quoted in full. Contract will be awarded to Single supplier. 2.1 Eligibility Tenderers (whether a single company or an incorporated or unincorporated joint venture or consortium) must meet the eligibility criteria stated in the Tender Data. The tenderer, or any of its principals, must not be under any restriction to do business with Eskom or State-Owned Companies. Tenderers are ineligible to submit a tender if
Tenderers have the nationality of a country on any international sanctions list. A tenderer shall be found to have the nationality of a country if the tenderer is a national or is constituted, incorporated, or registered and operates in conformity with the provisions of the laws of that country. This criterion shall also apply to the determination of the nationality of proposed subcontractors or suppliers for any part of the Contract including related services.
Tenderers submit more than one [tender/proposal] either individually or as a partner in a joint venture (JV) or consortium, except on an E-Tendering system where there is a limit size (The upload size per document is 500 megabytes and total submission is restricted to 4 gigabytes).
Tenders submitted by a joint venture or consortium where the JV/consortium agreement does not explicitly state that the parties of the JV or consortium shall be jointly and severally liable for the execution of the Contract in accordance with the Contract terms.
A Tenderer must not have a conflict of interest. All Tenderers found to have a conflict of interest shall be disqualified. Prima facie evidence that a tenderer has a conflict of interest with one or more parties in this [tendering/RFP] process is: (a) they have a controlling partner or majority shareholder in common; or Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 66 File name: Invitation to Tender (ITT) CANTEEN Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 26 Identifier Invitation to Tender Effective Date 17 June 2025 Review Date June 2030 Clause Number from Standard Tender Data Conditions of Tender (b) they have a relationship with each other, directly or through common third parties, that puts them in a position to have access to information about or influence on the tender of another tenderer, or to influence the decisions of the Employer regarding this bidding process;
Tenders signed by non-authorised persons.
Any tenderer that is restricted by National Treasury.
Any tenderer on the Tender Defaulters list.
A tenderer that sub-contracts 100% of the Scope of Work Eskom will disqualify tenderers that are found not to have met the eligibility criteria. 2.2 - 2.5 Tender Closing The deadline for Tender submission is: Date: 05 October 2026 Time: 10:00 AM Late Tenders will not be accepted. Tenders are to be submitted via E-tendering link https://etendering.eskom.co.za 2.7-.2.11Submitting a tender The tenderer must upload the tender via Eskom Tender bulletin site on the Eskom E- tendering page. The documents need to be upload under the folder Technical, Commercial, Financial, and other. All documents need to be submitted in a PDF format (The upload size per document is 500 megabytes and total submission is restricted to 4 gigabytes). The price list needs to be submitted in PDF and a copy in excel format. No Zip/condense files can be uploaded No hard copy will be accepted If for some reason you resubmit your tender, then the latest version of the tender submitted will only be accepted and all previous submission/s will be null and void. Please ensure that the submission status is indicated as complete. Supplier Help Manual guide and video can be found on Eskom E- Tendering .12 Tender Validity Period The tender validity period is 180 days from the closing date and time Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 66 File name: Invitation to Tender (ITT) CANTEEN Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 26 Identifier Invitation to Tender Effective Date 17 June 2025 Review Date June 2030 Clause Number from Standard Tender Data Conditions of Tender 2.15 Site visit and/or clarification Non-Compulsory Clarification is applicable meeting clarification meeting will be held on Microsoft Teams. Link below: https://teams.microsoft.com/meet/394371601894746?p=twEm J9KQhOrXW4Pupm Tenderers must confirm their intention to attend with the Eskom Representative, stating the name, position and contact details of each proposed attendee. Name: Rofhiwa Ndou Email: [email protected] Telephone: 011 621 3044 2.16 Seeking clarification The tenderer will notify Eskom of any clarifications required before the closing time for clarification queries, which is 10 working days before the deadline for tender submission. 2.22 Alternative tenders Alternative tenders are not allowed]. If alternative tender(s) are allowed, it may be based only on the following criteria and subject to acceptance by Eskom
Points Allocation: 10 points
B-BBEE Details: es the right to negotiate with preferred bidders after a competitive bidding process or price
quotations should the tendered prices not be market-related.
Main contractors/ suppliers are discouraged from subcontracting with their subsidiary companies as this
may be interpreted as subcontracting with themselves and / or using their subsidiaries for fronting.
Where a main contractor subcontracts with a subsidiary, this must be declared in its tender documents.
A report containing a list of potential sub-contractors may be drawn by accessing the following link:
“proof of B-BBEE status level of contributor” means-
(a) the B-BBEE status level certificate issued by an authorised body or person; or
(b) a sworn affidavit as prescribed by the B-BBEE Codes of Good Practice; or
(c) any other requirement prescribed in terms of the Broad-Based Black Economic Empowerment Act
1.3 Tender returnables
The tenderer must submit the returnable set out hereunder as part of its tender at the stipulated deadline.
Note the following: -
These returnables are required to be fully completed, signed (if required on the returnable) and submitted
with the tender at Tender closing date and time. If not fully completed, signed (if required on the
returnable) and/or submitted by tender closing, the tenderer will be disqualified.
** Returnable required at Tender closing (non-disqualifiable): -
These returnables are required to be fully completed, signed (if required on the returnable) and submitted
with Tender at Tender closing date and time; however, if not submitted by Tender closing, or submitted
with incomplete information or without a required signature, the Procurement Practitioner will, in wr
Health & Safety
Source: Invitation to Tender (ITT) CANTEEN.pdfEskom Holdings SOC Ltd (hereinafter “Eskom”) invites you to submit a tender for PROVISION OF
Canteen services at the rosherville staff canteen for a period of 3
the contract the CSDG established in the CIDB
Infrastructure contracts published in GN 1779,
Government Gazette No. April 2023].
1.1.17 Contract Participation Goals (CPG) N/A
(if applicable)
[Note that the requirements of a contract
participation goal relating to the engagement of
targeted enterprises as established in the aforesaid
standard applies to:
Provision of Canteen Services at the Rosherville staff canteen for a period of 3 years.
Functionality Threshold Evaluation (Technical) = 70%
applicable:
the Contract Participation Goals (CPG) relating to the
engagement of targeted enterprises as established in the
development through Construction Works Contract (published
in Government Gazette No. February 2013)
the engagement of targeted enterprises as established in the
aforesaid standard applies to:
a) construction works contracts in the General Building (GB)
and to Civil Engineering (CE) classes of construction
works;
b) construction works contracts of an estimated minimum
project duration of 6 months; and
c) construction works contracts in which at least 25% of the
main contract could reasonably be expected to be sub-
contracted out in one or more of the following CIDB
classes of construction works:
Safety COIDA - Original certificate of good standing or proof √
of application issued by the Compensation Fund
(COID) or a licensed compensation insurer (South
African tenderers only)
Quality Attached as Annexure √
Other safety/quality Attached as Annexure √
documents as
required per scope
of works
Environmental Applicable √
Due Audited Financial Statements of the tenderer for the √
Diligence/financial previous 36 months, or to the extent that such
analysis statements are not available, for the last year.
Contractual Terms
Source: Invitation to Tender (ITT) CANTEEN.pdfsanctions list. A tenderer shall be found to have the nationality
of a country if the tenderer is a national or is constituted,
incorporated, or registered and operates in conformity with the
provisions of the laws of that country. This criterion shall also
apply to the determination of the nationality of proposed
subcontractors or suppliers for any part of the Contract including
related services.
individually or as a partner in a joint venture (JV) or consortium,
except on an E-Tendering system where there is a limit size
(The upload size per document is 500 megabytes and total
submission is restricted to 4 gigabytes).
submitting tenders and concluding contracts with Eskom:
For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying
Suppliers within 30 days of receipt of undisputed invoices.
For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying
suppliers within 60 days of receipt of undisputed invoices.
Evaluation Criteria
Source: Copy of 240-12248652_List of Tender Returnables_Cat 2_ Rev 7.pdf (TENDER)Section A Score Option 2
SECTION B : Evidence of QMS in operation (Tender Quality Requirements -Ref 240-105658000)
not limited to quality management function/role) 1
B.2 Documented information for Control of Externally Provided Processes, Products and Services - Must include criteria for evaluation, selection,
monitoring of performance, and re-evaluation of external providers (Clause 8.4 of ISO 9001:2015)
Section B Score
SECTION C: Contract Quality Plan Requirements (Ref 240-105658000 and 240-109253698).
Draft Contract Quality Plan specific to the scope of work as described in the tender documents (Ref ISO 10005)
NB! Draft Contract/Project Quality Plan has important QA deliverables 1
Section C Score
SECTION D: Quality Control Plan Requirements (Ref 240-105658000 or 240-109253302)
QCP /Checklist/ ITP (Quality Control Plans) as per Scope of Works (Ref ISO 10005)
NB! Draft/ Example of an Inspection and Test Plan (ITP) or Quality Control Plan (QCP) on similar and/ or previous work done 1
Section D Score
Section E Score
Supplier Quality Management: Revision 7
Category 2 : Quality Requirements Deliverables to be evaluated indicator = 1
SECTION A : Quality Management System Requirements ISO 9001
(Option 1) Valid certification of Quality Management System by an ISO accredited body
Section A Score Option 1
A.2 Quality Policy Approved by top management. 1
A.3 Quality Objectives Approved by top management. 1
Quality Management
Source: Copy of 240-12248652_List of Tender Returnables_Cat 2_ Rev 7.pdfSECTION C: Contract Quality Plan Requirements (Ref 240-105658000 and 240-109253698).
Draft Contract Quality Plan specific to the scope of work as described in the tender documents (Ref ISO 10005)
Apply (Yes=1)
NB! Draft Contract/Project Quality Plan has important QA deliverables 1
SECTION D: Quality Control Plan Requirements (Ref 240-105658000 or 240-109253302)
QCP /Checklist/ ITP (Quality Control Plans) as per Scope of Works (Ref ISO 10005)
Apply = 1
NB! Draft/ Example of an Inspection and Test Plan (ITP) or Quality Control Plan (QCP) on similar and/ or previous work done 1
Description
Source: Service Provider Services Contractor Supplier SHE Evaluation Report.pdfdocumentation as specified in the SHE SPECIFICATION, and that such occupational
health and safety documentation complies with Legislative requirements.
Reference
Eskom SHE Specification, Form 74DOCUMENTATION
Applicable (tick applicable items)
SECTION A: ( HEALTH AND SAFETY DOCUMENTATION) Submmited Comment
Applicable
(yes or no)
Signed and authorized OH&S Policy ✓
Hazard Identification, Risk Assessment procedure ✓
Legal appointments ✓
Resources, Roles , Responsibility and Authority ✓
Competency, training and awareness including induction procedure ✓
Communication, participation and consultation procedure ✓
Control of documents and records procedure ✓
Emergency preparedness and response ✓
Performance measurement and monitoring procedure ✓
Evaluation of compliance ✓
Non- conformity, corrective and preventative action procedure ✓
Internal Audits procedure ✓
Valid letter of good standing/ Workman’s compensation ✓
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with
the
authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Rotek Industries SOC Ltd.
Hard copy printed on: 30/01/2025
Business Management System Document 240-119656515 Rev 1
Identifier
Construction Services
Effective Date 01/02/2021
Occupational Health and Safety
Evaluation Report – Service Review Date 01/02/2025
Providers/Services Contractor/Suppliers of 3
SECTION B: SHE PLAN (As per SHE Specification Requirements)
✓ and SHE responsibilities of appointed persons on site
Training plan, including SHE induction ✓
Occupational hygiene. ✓
SHE communications and meetings, including daily safe task ✓ instructions and project safety meetings
Management of contractors and suppliers. ✓
Health and Safety inspections and audits ✓
Visible Felt Leadership Inspections by Contractor’s senior ✓ Management
SHE surveillance, measurements and monitoring ✓
Operational control procedures ✓
Management of personal protective clothing ✓
Handle/Control of dangerous and hazardous substances. ✓
High Risk activities ✓
Emergency preparedness, Evacuation and rescue plan ✓
Legal and other requirements. ✓
Housekeeping requirements ✓
Substance abuse management ✓
Document and record control ✓
Maintenance arrangements of machinery and equipment ✓
Workers welfare facilities
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with
the
authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Rotek Industries SOC Ltd.
Hard copy printed on: 30/01/2025
Business Management System Document 240-119656515 Rev 1
Identifier
Construction Services
Effective Date 01/02/2021
Occupational Health and Safety
Evaluation Report – Service Review Date 01/02/2025
Providers/Services Contractor/Suppliers of 3
Enforcement and disciplinary processes etc.)
Fall Protection Plan ✓
Incident Management ✓
Smoking policy ✓
Transportation of employees to and, from site. ✓
Health and Safety Organogram ✓
Section c : she file ✓
Past Health and Safety Performance (12 months progressive)
Inspections and Audits program ( templates) ✓
Program of Compliance to Life Saving Rules ✓
Procedures and Method Statements ✓
Notification of construction (template) ✓
Medicals(copy of any medical) ✓
Transport ✓
Access control ✓
Incident Management ✓
Motivation on outstanding items in the evaluation above
No. Requirement Issue
Occupational health and safety evaluator
Name Signature Date
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with
the
authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Rotek Industries SOC Ltd.
Hard copy printed on: 30/01/2025
Evaluation Criteria
Source: Service Provider Services Contractor Supplier SHE Evaluation Report.pdf (unknown)Evaluation Report – Service Review Date 01/02/2025
Technical Specifications
Source: Service Provider Services Contractor Supplier SHE Evaluation Report.pdf (unknown)documentation as specified in the SHE SPECIFICATION, and that such occupational
health and safety documentation complies with Legislative requirements.
Reference
Eskom SHE Specification, Form 74DOCUMENTATION
Applicable (tick applicable items)
SECTION A: ( HEALTH AND SAFETY DOCUMENTATION) Submmited Comment
Applicable
(yes or no)
Signed and authorized OH&S Policy ✓
Hazard Identification, Risk Assessment procedure ✓
Legal appointments ✓
Resources, Roles , Responsibility and Authority ✓
Competency, training and awareness including induction procedure ✓
Communication, participation and consultation procedure ✓
Control of documents and records procedure ✓
Emergency preparedness and response ✓
Performance measurement and monitoring procedure ✓
Evaluation of compliance ✓
Non- conformity, corrective and preventative action procedure ✓
Internal Audits procedure ✓
Valid letter of good standing/ Workman’s compensation ✓
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with
the
authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Rotek Industries SOC Ltd.
Hard copy printed on: 30/01/2025
Business Management System Document 240-119656515 Rev 1
Identifier
Construction Services
Effective Date 01/02/2021
Occupational Health and Safety
Evaluation Report – Service Review Date 01/02/2025
Providers/Services Contractor/Suppliers of 3
SECTION B: SHE PLAN (As per SHE Specification Requirements)
✓ and SHE responsibilities of appointed persons on site
Training plan, including SHE induction ✓
Occupational hygiene. ✓
SHE communications and meetings, including daily safe task ✓ instructions and project safety meetings
Management of contractors and suppliers. ✓
Health and Safety inspections and audits ✓
Visible Felt Leadership Inspections by Contractor’s senior ✓ Management
SHE surveillance, measurements and monitoring ✓
Operational control procedures ✓
Management of personal protective clothing ✓
Handle/Control of dangerous and hazardous substances. ✓
High Risk activities ✓
Emergency preparedness, Evacuation and rescue plan ✓
Legal and other requirements. ✓
Housekeeping requirements ✓
Substance abuse management ✓
Document and record control ✓
Maintenance arrangements of machinery and equipment ✓
Workers welfare facilities
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with
the
authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Rotek Industries SOC Ltd.
Hard copy printed on: 30/01/2025
Business Management System Document 240-119656515 Rev 1
Identifier
Construction Services
Effective Date 01/02/2021
Occupational Health and Safety
Evaluation Report – Service Review Date 01/02/2025
Providers/Services Contractor/Suppliers of 3
Enforcement and disciplinary processes etc.)
Fall Protection Plan ✓
Incident Management ✓
Smoking policy ✓
Transportation of employees to and, from site. ✓
Health and Safety Organogram ✓
Section c : she file ✓
Past Health and Safety Performance (12 months progressive)
Inspections and Audits program ( templates) ✓
Program of Compliance to Life Saving Rules ✓
Procedures and Method Statements ✓
Notification of construction (template) ✓
Medicals(copy of any medical) ✓
Transport ✓
Access control ✓
Incident Management ✓
Motivation on outstanding items in the evaluation above
No. Requirement Issue
Occupational health and safety evaluator
Name Signature Date
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with
the
authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Rotek Industries SOC Ltd.
Hard copy printed on: 30/01/2025
Health & Safety
Source: Service Provider Services Contractor Supplier SHE Evaluation Report.pdfPurpose
documentation as specified in the SHE SPECIFICATION, and that such occupational
health and safety documentation complies with Legislative requirements.
Eskom SHE Specification, Form 74DOCUMENTATION
Applicable (tick applicable items)
SECTION A: ( HEALTH AND SAFETY DOCUMENTATION) Submmited Comment
(yes or no)
Signed and authorized OH&S Policy ✓
Hazard Identification, Risk Assessment procedure ✓
Legal appointments ✓
Resources, Roles , Responsibility and Authority ✓
Competency, training and awareness including induction procedure ✓
Communication, participation and consultation procedure ✓
Control of documents and records procedure ✓
Emergency preparedness and response ✓
Performance measurement and monitoring procedure ✓
Evaluation of compliance ✓
Non- conformity, corrective and preventative action procedure ✓
Internal Audits procedure ✓
Valid letter of good standing/ Workman’s compensation ✓
Evaluation Report – Service Review Date 01/02/2025
Providers/Services Contractor/Suppliers of 3
SECTION B: SHE PLAN (As per SHE Specification Requirements)
✓ and SHE responsibilities of appointed persons on site
Training plan, including SHE induction ✓
Occupational hygiene. ✓
SHE communications and meetings, including daily safe task ✓ instructions and project safety meetings
Management of contractors and suppliers. ✓
Health and Safety inspections and audits ✓
Visible Felt Leadership Inspections by Contractor’s senior ✓ Management
SHE surveillance, measurements and monitoring ✓
Operational control procedures ✓
Management of personal protective clothing ✓
Handle/Control of dangerous and hazardous substances. ✓
High Risk activities ✓
Emergency preparedness, Evacuation and rescue plan ✓
Legal and other requirements. ✓
Housekeeping requirements ✓
Substance abuse management ✓
Document and record control ✓
Maintenance arrangements of machinery and equipment ✓
Workers welfare facilities
Evaluation Report – Service Review Date 01/02/2025
Providers/Services Contractor/Suppliers of 3
Enforcement and disciplinary processes etc.)
Fall Protection Plan ✓
Incident Management ✓
Smoking policy ✓
Transportation of employees to and, from site. ✓
Health and Safety Organogram ✓
Section c : she file ✓
Past Health and Safety Performance (12 months progressive)
Inspections and Audits program ( templates) ✓
Program of Compliance to Life Saving Rules ✓
Procedures and Method Statements ✓
Notification of construction (template) ✓
Medicals(copy of any medical) ✓
Transport ✓
Access control ✓
Incident Management ✓
Section
Source: Service Provider Services Contractor Supplier SHE Evaluation Report.pdfEvaluation Report – Service Review Date 01/02/2025
Evaluation Criteria
Source: 240-68099512 Form A_Cat 2_ Rev 9.pdf (unknown)Ard indicate with an quality iso 9001 standard indicate with an
Performance Evaluations X PRINCIPLE 6 XSECTION making
Eskom’s quality
NB: The tenderer must complete and sign this form to acknowledge and accept Eskom Supplier Quality Requirements as per 240
TENDER & CONTRACT QUALITY Document Identifier 240-68099512 Rev 9
QUALITY REQUIREMENTS FOR ISO 9001 Review Date January 2027
Pre-contract award quality requirements x
B Contract Execution (refer to clause 3.7.-105658000) X CLAUSE Supplier Quality Performance Monitoring Phase (refer to clause 3.7.-105658000) X
Quality Audits Related Conditions (refer to clause 3.8.-105658000) X
Clauses of iso iso 9001 standard indicate with an quality iso 9001 standard indicate with an
Technical Specifications
Source: 240-68099512 Form A_Cat 2_ Rev 9.pdf (unknown)Indicate with an
105658000 (x) as applicable
Specification or (-) if not
Applicable
Pre-contract award quality requirements x
(*Select Only Applicable Category). NB: Not more than one category must be selected. Also indicate
whether site assessment is applicable.
Category 1 (refer to clause 3.5.-105658000) -
Category 2 (refer to clause 3.5.-105658000) X
Category 3 (refer to clause 3.5.-105658000) -
Category 4 (refer to clause 3.5.-105658000) -
Main Supplier and Sub-supplier Capability and Capacity Assessment (refer to clause 3.-105658000) -
3 post-contract award(eskom)
Methodology
Source: 240-68099512 Form A_Cat 2_ Rev 9.pdfCLAUSE 4 Context of the Organisation X PRINCIPLE 1 Customer focus X
CLAUSE 5 Leadership X PRINCIPLE 2 Leadership X
CLAUSE 6 Planning X PRINCIPLE 3 Engagement of people X(ESKOM) CLAUSE 7 Support X PRINCIPLE 4 Process approach X
C
CLAUSE 8 Operation X PRINCIPLE 5 Improvement X
CLAUSE 9 Evidence based decision
Performance Evaluations X PRINCIPLE 6 XSECTION making
Clause 10
Improvement X PRINCIPLE 7 Relationship Management X
Quality Management
Source: 240-68099512 Form A_Cat 2_ Rev 9.pdfAuthorisation Date January 2022
240-105658000 and
QUALITY REQUIREMENTS FOR ISO 9001 Review Date January 2027
Eskom Rights of Access (refer to clause 3.8.-105658000) X
Eskom Rights to Information (refer to clause 3.8.-105658000) X
Preservation (refer to clause 3.8.-105658000) X
Quality Audits Related Conditions (refer to clause 3.8.-105658000) X
Management of Nonconformities and Nonconforming Outputs Identified by Eskom (refer to clause 3.8.-
Special processes (refer to clause 3.8.-105658000) x
Clauses of iso iso 9001 standard indicate with an quality iso 9001 standard indicate with an
9001 standard clause description (x) as applicable principles principle description (x) as applicable
Or (-) if not or (-) if not
Representativesection (tenderer)
NB: The tenderer must complete and sign this form to acknowledge and accept Eskom Supplier Quality Requirements as per 240-
105658000 Specification and ISO 9001 Standard.
Evaluation Criteria
Source: Copy of Environmental tender returnable documen catering services.pdf (unknown)A.9 Performance Evaluation (monitoring, measurement, analysis and evaluation) (Procedure) 1 1
SECTION A score 11 11
The Contractor / Service Provider shall provide objective evidence of documented information but not limited to: (Yes=1),(No=0) & (N/A) Actual Score
20%B.8 Environment ambient Air Quality (i.e., Dust Control/ Management) 0 0
Section B Score 7 6
(Yes=1),(No=0) & (N/A) Actual Score
Section C Score 5 5
The Contractor / Service Provider shall provide objective evidence of documented but not limited to: (Yes=1),(No=0) & (N/A) Actual score 20%
Section D Score 1 1
Technical Specifications
Source: Copy of Environmental tender returnable documen catering services.pdf (unknown)upgrade and completion of spraybooth
Purpose: Toabove,assessandwhetherthat suchthedocumentationabove-mentionedcompliesContractorwith theand/orspecifiedService
Environmental
Source: Copy of Environmental tender returnable documen catering services.pdfRef- Environmental Requirements for Contractors and/or Suppliers (240-180100134)
The Contractor / Service Provider shall provide objective evidence of documented information but not limited to: (Yes=1),(No=0) & (N/A) Actual Score
A.1 EMS Manual or a document that defines and describes the EMS and its scope 1 1
A.2 Environmental Policy Signed and Authorized by Company Owner/CEO/MD: 1 1
A.3 Project environmental objectives and planning to achieve them 1 1
A.4 Project Roles, Responsibilities and Authorities
(Environmental Rep/Environmental officer/SHEQ Rep,Environmental management organogram within the Company) Environmental Rep will be required please not e 1 1
A.5 Organisation Interested Parties - Needs and expectations 1 1 30%
A.6 Environmental Communication (Procedure) 1 1
A.7 Nonconformity and Corrective action (procedure) 1 1
A.8 Environmental Emergency Preparedness and Response (Procedure) 1 1
A.9 Performance Evaluation (monitoring, measurement, analysis and evaluation) (Procedure) 1 1
A.10 Internal Audit and Internal Audit Programme 1 1
A.11 Management Review (Procedure) 1 1
SECTION A score 11 11
SECTION B: Environmental Management Programme and Environmental Authorisation
Ref-Tender & Contract Scope of Work and Environmental Requirements for Contractors and/or Suppliers (240-180100134)
The Contractor / Service Provider shall provide objective evidence of documented information but not limited to: (Yes=1),(No=0) & (N/A) Actual Score
Environmental Management Programme (EMPr) or Method Statements in line with the Scope of Work. Items below are minimum requirements:
B.1 Handling of Hazardous Chemical Substances (including contaminated waste or materials) 1 1
B.2 Vegetation Management 0 0
B.3 Site establishment 0 0
B.4 Water Management (Consumption, Uses, Water Source, Storm Water, Testing,construction and drinking water) 1 0
B.5 Access Control and Routes 0 0
B.6 Landowner Liaison 0 0
B.7 Environmental Noise Control (Management controls) 0 0
20%B.8 Environment ambient Air Quality (i.e., Dust Control/ Management) 0 0
B.9 Rehabilitation 0 0
B.10 Wildlife Interaction (Procedure) 0 0
B.12 Resources, Competence and Awareness (Proof of training and skills of persons performing significant activities,Training matrix) 1 1
B.13 Environmental Incident Reporting (i.e., oil spills, fire, biodiversity) 1 1
B.14 Complaints/Grievance management 1 1
B.15 Environmental Compliance Obligations 1 1
B.16 Environmental Human Resources (CV and competences of person based on site full time who will be responsible for environmental monitoring, reporting and incident
management)
A qualified person (National Diploma or a degree e.g., Environmental Sciences/Management or Nature Conservation or relevant Natural Sciences) having the
responsibility for monitoring environmental planning and activities and their relationship within the management structure according to the project EMPr/EMP
and/or EA requirement. For low-risk projects an environmental representative with two weeks environmental training will be sufficient to be an environmental
representative. 1 1
Section B Score 7 6
SECTION C: Waste Management Plan
Ref-Tender & Ref: National Environmental Management: Waste Act (Act No. ) and Transmission Industry Waste Management Plan
(Yes=1),(No=0) & (N/A) Actual Score
Waste Management Plan/Method statement in line with the Scope of Work. 20%
C.1 Possible Waste types and/or streams to be generated 1 1
C.2 Applicable waste management legislation 1 1
C.3 Waste segregation and minimisation 1 1
C.4 Waste handling and disposal on site 1 1
C.5 Waste reporting template 1 1
Section C Score 5 5
SECTION D: Aspect and Impact Register
Ref-Tender Enquiry or Project Scope as per Invitation for Tender & Environmental Requirements for Contractors and/or Suppliers (240-180100134)
The Contractor / Service Provider shall provide objective evidence of documented but not limited to: (Yes=1),(No=0) & (N/A) Actual score 20%
D.1 Environmental Aspect and Impact Register (Project Specific/SOW) (including ratings of aspects and impacts ). 1 1
Section D Score 1 1
SECTION E: Employer defined additional requirements & miscellaneous
Ref-Tender & Contract Scope of Work, EMPr, EA and Environmental Requirements for Contractors and/or Suppliers (240-180100134)
The Contractor / Service Provider shall provide objective evidence of documented but not limited to: (Yes=1),(No=0) & (N/A) Actual score
E.1 Environmental Bill of Quantity (with items relevant to environmental aspects as per scope of work)
E.1a Waste Management activities 1 0 10%
E.1b Pollution Control measures 1 0
E.1c Water Management 1 0
E.1d Land Management (e.g., Rehabilitation costs, Erosion control/ berms, maintenance of access roads, No Go fencing, vegetation clearing) 1 0
E.1e Human Resources (Environmental Officer) 1 0
E.2 Environmental Requirements Proforma
E.2a Environmental Requirements Proforma: 240-110600836 completed and signed (by the Contractor) 1 0
Section E Score 6 0
Contractor / service provider total score = 100% (section a ) + ( b ) + ( c ) + ( d ) + ( e ) as a percentage
Contractor / service provider final score percentage(%) 19 0.12
Contact Information
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdf (unknown){"name":null,"email":"[email protected]","phone":"011 629 8000","department":null,"address":null}
Technical Specifications
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdf (unknown)Provision of canteen services at the rosherville staff canteen for a period of 36 months.
NEC3 Term Service
Methodology
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdfamounts for which the Contractor is liable
under this contract for
and Materials
Experience & Qualifications
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdf2 Name:
Job
Responsibilities:
3 Available from Engineering Contract Strategies Tel 011 803 3008 Fax 086 5391902 or www.ecs.co.za
Contractor Name: P a g e | 20
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
CVs (and further key person's data, including
CVs) are in
A Priced contract with activity
Qualifications:
Experience:
2 Name:
3 Available from Engineering Contract Strategies Tel 011 803 3008 Fax 086 5391902 or www.ecs.co.za
Contractor Name: P a g e | 20
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
Qualifications:
Experience:
CVs (and further key person's data, including
CVs) are in
Quality Management
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdflimit of 0.6 regulated asbestos fibres per millilitre of air as a 10-minute TWA, averaged
over any 10 minutes, measured in accordance with HSG248 and monitored according to
HSG173 and OESSM.
Z14.2 Upon written request by the Contractor, the Employer certifies that these conditions
prevail. All measurements and reporting are effected by an independent, competent, and
certified occupational hygiene inspection body, i.e. a SANAS-accredited and Department
of Employment and Labour approved AAIA. The Contractor may perform Parallel
Measurements and related control measures at the Contractor’s expense. For the
purposes of compliance the results generated from Parallel Measurements are
evaluated only against South African statutory limits as detailed in clause Z14.1. Control
measures conform to the requirements stipulated in the AAIA-approved asbestos work
plan.
Z14.3 The Employer manages asbestos and ACM according to the Standard.
Z14.4 In the event that any asbestos is identified while Providing the Services, a risk
assessment is conducted and if so required, with reference to possible exposure to an
Contractor Name: P a g e | 17
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
airborne concentration of above the AL for asbestos, immediate control measures are
implemented and relevant air monitoring conducted in order to declare the area safe.
Z14.5 The Contractor’s personnel are entitled to stop working and leave the contaminated area
forthwith until such time that the area of concern is declared safe by either Compliance
Pricing Schedule
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdfOf 36 months (thirty-six months) .
Contents: Pages
Part C1 Agreements & Contract Data 2-20
Part C2 Pricing Data 21-26
Part C3 Scope of Work 27-28
Part C4 Site Information 29-31
Part C1 Agreements and Contract Data, (which includes this Form of Offer and Acceptance)
Part C2 Pricing Data
Part C3 Scope of Work: Works Information
Part C4 Site Information (If applicable)
and drawings and documents (or parts thereof), which may be incorporated by reference into the above listed Parts.
Clause 54.1 in Option A states: “Information in the Price List is not Service Information”. This confirms that
instructions to do work or how it is to be done are not included in the Price List but in the Service
Information. This is further confirmed by Clause 20.1, which states, “The Contractor provides the Service in
accordance with the Service Information”. Hence, the Contractor does not provide the Service in
accordance with the Price List. The Price List is only a pricing document.
Link to the Contractor’s plan
Clause 21.4 states “The Contractor provides information which shows how each item description on the
Price List relates to the operations on each plan which he submits for acceptance”. Hence, when compiling
the price list, the tendering contractor needs to develop their first clause 21.2 plan in such a way that
operations shown on it can be priced in the price list and result in a satisfactory cash flow in terms of clause
11.2(17).
All rates shall include compliance with applicable statutory, regulatory, ISO, SANS, HACCP, R638,
serving, cleaning and removal activities necessary for execution of the services. Where required,
temporary/mobile/off-site kitchen facilities and associated equipment shall be included.
Financial Requirements
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdf (unknown)Payment Terms: payment certificate from the Service Manager in terms of core
clause 51.1, the Contractor provides the Employer with a tax invoice in accordance with the
Contractor Name: P a g e | 12
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
Employer's procedures stated in the Service Information
Compliance Requirements
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdf (unknown)No specific requirements found
B-BBEE Details: med to be jointly and
severally liable to the Employer for the performance of this contract.
Z2.2 Unless already notified to the Employer, the persons or organisations notify the Service Manager
within two weeks of the Contract Date of the key person who has the authority to bind the
Contractor on their behalf.
Z2.3 The Contractor does not alter the composition of the joint venture, consortium or other
unincorporated grouping of two or more persons without the consent of the Employer having been
given to the Contractor in writing.
Z3 Change of Broad-Based Black Economic Empowerment (B-BBEE) status
Z3.1 Where a change in the Contractor’s legal status, ownership or any other change to his
business composition or business dealings results in a change to the Contractor’s B-BBEE
status, the Contractor notifies the Employer within seven days of the change.
Z3.2 The Contractor is required to submit an updated verification certificate and necessary
supporting documentation confirming the change in his B-BBEE status to the Service
Manager within thirty days of the notification or as otherwise instructed by the Service
Manager.
Z3.3 Where, as a result, the Contractor’s B-BBEE status has decreased since the Contract Date,
the Employer may either re-negotiate this contract or, alternatively, terminate the
Contractor’s obligation to provide the Service.
Z3.4 Failure by the Contractor to notify the Employer of a change in its B-BBEE status may
constitute a reason for termination. If the Employer terminates in terms of this clause, the
procedures on termination are P1, P2 and P4 as stated in clause 92, and the amount due is
A1 and A3 as stated in clause 93.
Z4 Confidentiality
Z4.1 The Contractor does not disclose or make any information arising from or i
Health & Safety
Source: 00 Term Services Contract NEC3 - TSC3 Canteen Catering Services Rev 1 02-09-2026.pdfContractor Name: P a g e | 1
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
Part c1: agreements & contract data
C1.1 Form of Offer & Acceptance
C1.2a Contract Data provided by the Employer
C1.2b Contract Data provided by the Contractor
Contractor Name: P a g e | 2
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
Part C1: Forms of Agreement and Contract data
C1.1 Forms of Offer & Acceptance, plus Deviations
C1.1.1 Offer
procurement of:
For a period of 36 months (thirty-six months).
the conditions of Contract.
Contractor Name: P a g e | 3
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
C1.1.2 Acceptance
By signing this part of this Form of Offer and Acceptance, the Employer identified below accepts the tenderer’s Offer.
Contractor Name: P a g e | 5
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
C1.2 Contract Data
C1.2.a Part One – Data provided by Employer
Tel 011 629 4087
e-mail [email protected]
11.2(2) The Affected Property is Rosherville Farm – Canteen
11.2(13) The service is PROVISION OF CANTEEN SERVICES AT THE
Period of 36 months (thirty-six
Months).
11.2(14) The following matters will be included in
the Risk Register
2 Available from Engineering Contract Strategies Tel 011 803 3008 Fax 086 539 1902 www.ecs.co.za
Contractor Name: P a g e | 6
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
regulations.
hazards.
dissatisfaction.
security incidents).
20.5 The Contractor prepares forecasts of the 2 weeks; forecasted for the received task
final total of the Prices for the whole of the order.
service at intervals no longer than
11 Data for Option W1
Contractor Name: P a g e | 8
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
W1.1 The Adjudicator The person selected from the ICE-SA
Division (or its successor body) of the
(SAPIA) Diesel
0.005%
0.15 non-
adjustable
Contractor Name: P a g e | 9
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
1.00
X2 Changes in the law There is no reference to Contract Data in
this Option, and terms in italics are
identified elsewhere in this Contract Data.
X17 Low service damages Amount Performance Level
Z3.3 Where, as a result, the Contractor’s B-BBEE status has decreased since the Contract Date,
the Employer may either re-negotiate this contract or, alternatively, terminate the
Contractor’s obligation to provide the Service.
Z3.4 Failure by the Contractor to notify the Employer of a change in its B-BBEE status may
constitute a reason for termination. If the Employer terminates in terms of this clause, the
procedures on termination are P1, P2 and P4 as stated in clause 92, and the amount due is
A1 and A3 as stated in clause 93.
Z4 Confidentiality
Z4.1 The Contractor does not disclose or make any information arising from or in connection with this
Contractor Name: P a g e | 11
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
contract available to Others. This undertaking does not, however, apply to information which, at the
time of disclosure or thereafter, without default on the part of the Contractor, enters the public
domain or to information which was already in the possession of the Contractor at the time of
disclosure (evidenced by written records in existence at that time). Should the Contractor disclose
information to Others in terms of clause 25.1, the Contractor ensures that the provisions of this
clause are complied with by the recipient.
Z4.2 If the Contractor is uncertain about whether any such information is confidential, it is to be
regarded as such until notified otherwise by the Service Manager.
Z4.3 In the event that the Contractor is, at any time, required by law to disclose any such information
which is required to be kept confidential, the Contractor, to the extent permitted by law before
disclosure, notifies the Employer so that an appropriate protection order and/or any other action
can be taken, if possible, before any disclosure. In the event that such a protective order is not, or
cannot, be obtained, then the Contractor may disclose that portion of the information which it is
required to be disclosed by law and uses reasonable efforts to obtain assurances that confidential
treatment will be afforded to the information so disclosed.
Z4.4 The taking of images (whether photographs, video footage or otherwise) of the Affected Property
or any portion thereof, in the course of Providing the Service and after the end of the service
period, requires the prior written consent of the Service Manager. All rights in and to all such
images vest exclusively in the Employer.
Z4.5 The Contractor ensures that all his subcontractors abide by the undertakings in this clause.
Z5 Waiver and estoppel: Add to core clause 12.3:
Z5.1 Any extension, concession, waiver or relaxation of any action stated in this contract by the Parties,
the Service Manager or the Adjudicator does not constitute a waiver of rights, and does not give
rise to an estoppel unless the Parties agree otherwise and confirm such agreement in writing.
Z6 Health, safety and the environment: Add to core clause 27.4
Z6.1 The Contractor undertakes to take all reasonable precautions to maintain the health and safety of
persons in and about the execution of the service. Without limitation the Contractor:
accepts that the Employer may appoint him as the “Principal Contractor” (as defined and provided for under
the Construction Regulations 2014 (promulgated under the Occupational Health & Safety Act ) (“the Construction Regulations”) for the Affected Property;
warrants that the total of the Prices as at the Contract Date includes a sufficient amount for proper
compliance with the Construction Regulations, all applicable health & safety laws and regulations and
the health and safety rules, guidelines and procedures provided for in this contract and generally for the
proper maintenance of health & safety in and about the execution of the service; and
undertakes, in and about the execution of the service, to comply with the Construction Regulations
and with all applicable health & safety laws and regulations and rules, guidelines and procedures
otherwise provided for under this contract and ensures that his Subcontractors, employees and
others under the Contractor’s direction and control, likewise observe and comply with the
foregoing.
Z6.2 The Contractor, in and about the execution of the service, complies with all applicable
environmental laws and regulations and rules, guidelines and procedures otherwise provided for
under this contract and ensures that his Subcontractors, employees and others under the
Contractor’s direction and control, likewise observe and comply with the foregoing.
Z7 Provision of a Tax Invoice and interest. Add to core clause 51
Z7.1 Within one week of receiving a payment certificate from the Service Manager in terms of core
clause 51.1, the Contractor provides the Employer with a tax invoice in accordance with the
Contractor Name: P a g e | 12
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
to influence an Affected Party to act unlawfully or
illegally,
Contractor Name: P a g e | 13
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
document
Contractor Name: P a g e | 15
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
Contractor Name: P a g e | 16
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
normalised to the baseline of a 4-hour continuous period, also applicable to short-term
exposures, i.e. 10-minute TWA.
Z14.1 The Employer ensures that the Ambient Air in the area where the Contractor will provide
the Services conforms to the acceptable prescribed South African standard for asbestos,
as per the regulations published in GNR February 2002, under the
Occupational Health and Safety Act, 1993 (Act ) (“Asbestos Regulations”).
The OEL for asbestos is 0.2 regulated asbestos fibres per millilitre of air as a 4-hour
emergency asbestos work plan, if applicable.
Z14.6 The Contractor continues to Provide the Services, without additional control measures
presented, on presentation of Safe Levels. The contractually agreed dates to Provide the
statement; however, other clauses may also use the same data.
option selected. Click on the form field once and type in the data. Otherwise, complete by hand
and in ink.
C2.1 Pricing assumptions:
C2.2 First forecast of total Defined in price list
C2.3 Penalties / Transgressions
Contractor Name: P a g e | 23
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
C2.1 Pricing Assumptions
incidental to providing the Service in accordance with the Service Information, as it was at the
Contractor Name: P a g e | 24
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
time of tender, as well as correct any Defects not caused by an Employer’s risk;
listed items in order to fulfil the obligation to complete the service for the tendered total of the
(From the example given in an Appendix within the TSC3 Guidance Notes)
Entries in the first four columns in the price list in section C2.2 are made either by the Employer or the
tendering contractor.
provided, a unit of time is stated in the Unit column, and the expected length of time (as a quantity of
the stated units of time) is stated in the Expected Quantity column.
Contractor Name: P a g e | 25
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
C2.2 Price Schedule
labour, supervision, ingredients, beverages, consumables, equipment, cleaning, PPE, transportation
where applicable, waste handling and disposal, and all other resources necessary for the proper
execution of the services.
a) Preparation, cooking, packaging, transportation and serving of meals.
b) Supply of all ingredients, condiments, beverages and consumables required for meal preparation and
service.
c) Provision of crockery, cutlery, trays, cups, serving utensils, disposable items and related catering
accessories, where applicable.
Contractor Name: P a g e | 26
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
d) Provision, operation and maintenance of catering equipment, heating units, serving stations and
associated facilities required for execution of the services, subject to the provisions of the SOW relating to
e) Cleaning and sanitising of food preparation areas, serving areas, dining facilities, utensils and
equipment.
f) Collection, handling and lawful disposal of waste generated during catering operations, including used
cooking oil.
g) Provision of all operational resources necessary for satisfactory execution of the services.
h) Compliance with all applicable statutory, SHEQ, hygiene and food safety requirements.
i) All other incidental costs reasonably necessary for fulfilment of the Service Provider's obligations
under the Contract, except where the SOW or Contract expressly provides for separate pricing, approval
or payment.
resources reasonably necessary to execute the contracted services. Any additional service, variation,
extension or cost not included in the original scope or BoQ shall be subject to the applicable Contract
provisions and, where required, prior written instruction and approval by the Employer.
Contractor Name: P a g e | 27
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
Rosherville canteen catering contract for a duration of 36 months
Contractor Name: P a g e | 28
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
2.3 Special Platters and Refreshment Services
Refer to Table 4 – Special Catering Services
2.3.1 Mini filled croissant platters no. 1 000
2.3.2 Wrap platters no. 1 000
2.3.3 Fruit kebab platters no. 1 000
2.3.4 Cold meat platters no. 1 000
2.3.5 Mini filled pita bread platters no. 1 000
2.3.6 Sandwich platters no. 1 000
2.3.7 Vegetarian platters no. 1 000
2.3.8 Cheese platters no. 1 000
2.3.9 Crudités platters no. 1 000
2.3.10 Seafood platters no. 1 000
2.3.11 Meat platters no. 1 000
2.3.12 Muffin Platter (Variation of muffins per platter) no. 1 000
2.3.13 Cheese topped scone - 8cm by 1cm thick no. 1 000
2.3.14 Jam topped scone - 8cm by 1cm thick no. 1 000
2.3.15 Scones with toppings - 8cm by 1cm thick no. 1 000
2.3.16 Scones Platter (no topping) – 8cm by 1cm thick no. 1 000
2.3.17 Bottled water (500ml still or sparkling) no. 400
2.3.18 Soft drinks (330ml can) no. 300
2.3.19 Fruit juices (330ml can) no. 300
x10 each ((2m x 1.5m x 2m), and Must be compliant
3.2 Month 3
with hygine and SHEQ ( each mobilekitchen serves
200 meals)
Item
Description amount (ZAR)
NO.
1 section 1: regular meals
2 section 2: meals for functions and events
3 section 3: temporal kitchen facility
Contractor Name: P a g e | 29
Contract NO: __________________
Provision of canteen services at the rosherville staff canteen for a period of 36 months.
Part C3: Scope of Work
C3.1 Employer’s Service Information
Description
Source: 240-105658000 Supplier Quality Management Specification (3).pdfTitle: Supplier Quality Management: Document Identifier: 240-105658000
Alternative Reference QM 58
Number:
Area of Applicability: Eskom Holdings SOC Ltd
Functional Area: Quality Management
Revision: 3
Total Pages: 28
Next Review Date: October 2024
Disclosure Controlled Disclosure
Classification:
Compiled by Supported by Functional Authorized by
Responsibility
SA Sambo P Dondashe L Meyer K Pather
Chief Advisor Middle Manager Acting Senior General Manager
Quality Quality Manager Quality Risk and
Management Management Management Sustainability
Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021
EDC TN Formatted 15.10.2021
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Content
. Introduction ............................................................................................................................... 3
2.1 Scope ............................................................................................................................... 3
2.1.1 Purpose ................................................................................................................. 3
2.1.2 Applicability ........................................................................................................... 3
2.1.3 Effective date ......................................................................................................... 3
2.2 Normative/Informative References ................................................................................... 3
2.2.1 Normative .............................................................................................................. 3
2.2.2 Informative............................................................................................................. 3
2.3 Definitions ........................................................................................................................ 4
2.4 Abbreviations ................................................................................................................... 5
2.5 Roles and Responsibilities ............................................................................................... 6
2.6 Process for Monitoring ...................................................................................................... 6
2.7 Related/Supporting Documents ........................................................................................ 6
3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7
3.2 Quality Plan ...................................................................................................................... 8
3.3 Contract Quality Plan........................................................................................................ 8
3.4 Quality Control Plan ....................................................................................................... 10
3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16
3.7 Post-Contract Award ...................................................................................................... 17
3.7.1 Contract Execution .............................................................................................. 17
3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18
3.7.3 Supplier Quality Audit .......................................................................................... 18
3.8 Standard Conditions ....................................................................................................... 19
3.8.1 Rights of Access .................................................................................................. 19
3.8.2 Eskom Rights to Information ................................................................................ 20
3.8.3 Preservation ........................................................................................................ 21
3.8.4 Quality Audits Related Conditions ....................................................................... 25
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by
Eskom ................................................................................................................. 25
3.8.6 Special Processes ............................................................................................... 26
Acceptance ............................................................................................................................. 27
Revisions ................................................................................................................................ 27
Development Team ................................................................................................................ 27
Acknowledgements ................................................................................................................ 28
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s
position is to partner with suppliers who fully demonstrate commitment to the development,
implementation, and maintenance of a quality management system (QMS) that conforms to the
requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve
their QMS and enhance service delivery by implementing and conforming to the standard.
2.1 Scope
2.1.1 Purpose
The purpose of this specification is to outline the requirements according to which suppliers shall
develop,
implement,
maintain, and
continually improve
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
2.1.2 Applicability
This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,
suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests
for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products
and services.
2.1.3 Effective date
Date of authorisation of the specification
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
2.2.1 Normative
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
2.2.2 Informative
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
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Revision: 3
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[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
Success
[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy
[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and
Activities
[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures
2.3 Definitions
The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.
2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product
may comprise multiple individual components
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
Purpose of a CQP is to outline how the results defined in the specifications will be achieved.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
manufacturing shall not proceed without the attendance of, and written authorisation of, an
Eskom representative or Eskom inspection agency, whichever is applicable.
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
concerned with the implementation of a specific QCP/ ITP. These can be in the form of
inspection, hold points, surveillances, witnesses, reviews and verifications.
2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
services.
2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or
health, causes an environmental incident, cause a huge production loss or major equipment
damage. Equipment that are safety/ redundancy/ protective device or covered by statutory
regulations requirements.
2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,
causes significant costs or secondary damage.
2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,
environmental, cost, availability and/ or reliability of plant.
2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that
renders the quality of an item, component, or product unacceptable or indeterminate. The
term also covers a deficiency in, or deviation from/non-adherence to, the quality management
system requirements, prescribed production processes, and/or related documentation such
as procedures and instructions.
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2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be
applied to a specific object.
2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the
execution of the project, inclusive of test methods, procedures, and acceptance criteria (This
term is equivalent to QIP and ITP).
2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.
Requirements are generally specified in the purchase order and/or contract documentation,
but may not be limited to these.
2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside
the control room (breakers, bus-bars, CT’s, VT’s and transformers).
2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control
and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and
tele-control).
2.3.15 Special Process: is any production or service process which generates products or services
which cannot be measured, monitored, or verified prior to delivery and use.
2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.
A supplier may be a natural or legal person and includes any employee acting within the
course and scope of his/her employment or any agent or manager acting for, or on behalf of,
or in the interests of, the person registered as supplier on the Eskom supplier database.
2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that
enters into a subcontract and assumes some of the obligations of the supplier or prime
contractor.
2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection
activity will take place. Work may proceed, provided Eskom or its inspection agency has been
formally notified and confirmed that inspection is waived.
2.4 Abbreviations
Abbreviation Explanation
AIA Approved Inspection Authority
CA Corrective Action
CQP Contract Quality Plan
FIDIC Federation Internationale Des Ingenieurs- Conseils
FMECA Failure Mode, Effects and Criticality Analysis
HAZOP Hazard and Operability Study
ISO International Organisation for Standardisation
ITP Inspection and Test Plan
NC Nonconformity
NDT Non Destructive Testing
PMI Positive Material Identification
QCP Quality Control Plan
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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Abbreviation Explanation
QMS Quality Management System
PQP Project Quality Plan
RFI Request for Information
RFQ Request for Quotation
RFP Request for Proposal
SHEQ Safety, Health, Environment, and Quality
SETA Skills Education Training Authorities
WPS Welding procedure specifications
WQR Welder’s Qualification Record
2.5 Roles and Responsibilities
Eskom Quality representative/ professional will select applicable requirements for existing and
potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier
Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001
Standard).
The existing and/ or potential suppliers must complete, sign and return Form A with the other
returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and
responsibilities for this standard are defined within the text of this specification.
2.6 Process for Monitoring
The application of this specification throughout Eskom shall be audited as per the management
system audit schedule.
2.7 Related/Supporting Documents
The documents superseded by this specification: all divisional and business unit supplier quality
requirements standards and/or specifications.
Forms and templates:
[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management
Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form
A)
[2] 240-109253698 Template for a Typical Contract Quality Plan
[3] 240-109253302 Quality Control Plan/Inspection and Test Plan
[4] 240-126469599 Method Statement Template.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The quality assessment criteria and Form A of this specification will be selected and completed by
an Eskom Quality representative/ professional who will identify the applicable supplier quality
requirements to be met.
Form A of this specification must also be completed and signed by the supplier responding to an
Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements
as per this specification and ISO 9001 Standard or any additional quality requirements specific to
the scope of work.
3.1 Supplier and Sub-Supplier Quality Management System Requirements
3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS
that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest
applicable revision) and in accordance with the requirements of this specification.
3.1.2 Such a formal system shall consist of the appropriate documented information required by
ISO 9001 and may include a quality manual, quality plans, work procedures, work
instructions, method statements, work flow documentation, etc., as the case may be. This
requirement constitutes the most basic QMS requirements.
3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001
certificate from an accredited certification body, as indicated in the applicable Eskom
invitation (this requirement applies equally to both the supplier and any/ all manufacturing
third-party organisations mentioned above).
3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,
documented, implemented, reviewed and maintained QMS that complies with the
requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the
main supplier invariably requires the assistance of a sub-supplier in order to realise its own
supply obligations. The aforementioned requirement applies equally in all cases where any
such sub-supplier’s scope of responsibility includes the provision of any of the following
activities, namely, design and development, manufacturing, maintenance, testing, storage,
delivery, installation, commissioning, and project management, or in the cases the supplier
name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must
ensure that the changed entity can still fulfil the requirements as set out in the contract
documentation.
3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier
facilities.
3.1.6 The main supplier shall be responsible for defining and managing the specific quality
assurance and control elements applicable to the respective sub-supplier’s scope of
work/supply and ensure that its sub-supplier(s) quality programmes support Eskom
requirements.
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3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect
the quality system prior to implementation of these changes.
3.1.8 The main supplier shall develop and implement a performance management programme for
their sub-supplier. The programme shall include, but not limited to:
Verification of the QMS
Audits and surveillances
Regular assessment of the CQPs and reviews of QCPs.
NC and Defect Management
Inspection and test plans
Risk management
3.2 Quality Plan
The information in this section constitutes the minimum requirements for a quality plan.
3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the
categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services
and processes shall have a documented, implemented, reviewed and maintained contract
quality plan and/or quality control plan (inspection and test plan).
3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All
production and/ or service provision shall be carried out in accordance with a documented
and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test
plan (ITP).
3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the
supplier’s quality system in order to demonstrate its ability towards both controlling and
meeting specified Eskom requirements.
Note 1: Contract Quality Plan should address the quality assurance elements related to the scope
of work and/ or technical specification.
Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality
control elements related to the scope of work and/ or technical specification.
3.3 Contract Quality Plan
The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality
plans (CQPs) and associated documentation in accordance with the requirements of project QMS
processes applicable to the sub-supplier’s scope of work.
The supplier shall, where applicable, based on scope of work criticality, ensure that procurement
documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for
supplier and Eskom review.
The main supplier shall ensure that sub-supplier CQPs are developed and implemented in
accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In
addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall
include the following (as applicable):
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3.3.1 The management of records, including material tests, positive material identification (PMI)
testing, material certification, etc.
3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of
inspection.
3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior
to shipment.
3.3.4 The special processes related to welding: management of the welder’s qualification record
(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)
that will be used in the performance of work for supplier review and acceptance prior to
commencing manufacture. Welders shall be qualified to the specified Codes of Construction
for the applicable procedures. The requirements for qualification shall be specified by the
supplier, and welder records shall be maintained by sub-suppliers performing the work.
3.3.5 The special installation procedures and other required fabrication or manufacturing
procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)
that will be used in the performance of work shall require supplier review and acceptance
prior to commencing manufacture. The personnel carrying out special processes (for
example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully
verified by subsequent inspection and test shall be suitably qualified and, where applicable,
registered with statutory bodies as legally required, that is, as radiographic workers to conduct
radiography. The requirements for the qualification shall be specified, and personnel records
shall be maintained in accordance with the Project Quality Personnel Qualification
Specification and, where applicable, legal requirements.
3.3.6 The personnel required to perform special processes shall be certified competent through a
certificate of competency in accordance with the company’s internal training management
and competency control procedures or an external certification body (for example, NDT)
through an accredited service provider as per Skills Education Training Authorities (SETA)
requirements.
3.3.7 All personnel who perform activities that affect quality shall have their training needs identified
and documented. The required training shall be implemented in accordance with the
company’s training management and competency control procedures. All the training
certificates shall meet the SETA requirements in terms of having the unit standard completed
and the accreditation number of the service providers.
3.3.8 Instructions and requirements for equipment and materials storage, preservation, and
maintenance, including identification of materials required for preservation and maintenance,
are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that
appropriate resources are available at the time of delivery.
3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s
sub-suppliers by Eskom or it agent.
3.3.10 The CQP information need to include, but not limited to:
Spells out the aspects of the QMS to be applied within a specific Eskom project, and the
methods to be utilised to ensure quality.
Outline the resources, the communication channels, applicable documents and records to be
generated.
Management Authority and Responsibility from both supplier and client need to outline in the
Cqp.
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List of documents and records that will be used and submitted during the execution of the
project.
Communications channels should include contact person and contact details
Monitoring & measurement procedures for activities need to be indicated.
3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements
Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-
fabrication meeting and prior to commencement of manufacturing, whichever is earlier.
3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does
not have a CQP template.
3.4 Quality Control Plan
The supplier shall develop and implement processes and procedures that efficiently and effectively
monitor, verify and document the quality of the scope of work for deliverables.
The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail
sufficient to address all quality-control-related activities in a chronological order, from contract review
through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,
hand-over documentation, and certification. In addition, the supplier shall ensure compliance with
the following requirements:
3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a
supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be
performed and special attention to controls related to critical products and services.
3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and
they shall allow for the insertion of Eskom specific requirements, including hold and witness
points prior to the commencement of work.
3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection
authority or agency’s agreement prior to the commencement of work involving an activity
affected by such changes.
3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final
acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation
inspections where contracted, preservation, site acceptance tests, construction and erection
works, and pre-commissioning and commissioning tests.
3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier
Qcp/ itp.
3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at
the work location, and Eskom representatives on site shall have on-going access to this
information. Workplace documentation shall be available in English and in any workforce-
appropriate language.
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3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-
supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details
of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-
supplier scope of work.
3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper
implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by
sub-suppliers.
3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of
selected functions and to perform surveillance or audits of the work.
3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can
be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or
other risks.
3.4.11 A QCP/ ITP shall contain the following information:
Eskom contract number and title
The supplier’s order number
Identification of the area of works/contract
Description of the work, with components, item number, and activity date
QCP/ITP unique number
A list of the sequence of operations, including inspection and tests
The identification of the specification, drawing number, or procedure for each operation,
with reference to the relevant criticality risk rating
The acceptance criteria, with reference to the technical specification, in-house, national, or
international standard, with the relevant clause number for each operation
The inspection and test activities that the supplier has nominated for its intervention points
Provision for the inclusion of intervention points nominated by Eskom and/or its authority/
agency
Provision for intervention point acceptance by date and signature for all parties having
intervention in the plan
Inspection and test records to be generated by the supplier for each operation and an
indication of records to be provided to Eskom (as applicable)
3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated
documentation applicable to the sub-supplier scope of work. Any changes made to the QCP
after submission must be resubmitted to Eskom for further review. The supplier shall ensure
that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements
Specifications, including, but not limited to, the following requirements:
Clear and unambiguous description of the equipment and location(s) at which each activity
will take place, including facility location(s)
Identification of quality verification activity and stage
The details of reference documents, procedures, or method statements to be utilised in
performance of the activity, including specific reference to actual sections and pages of
procedures, standards, instructions, specifications, etc.
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Revision: 3
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Definition of acceptance criteria
Listing of certifying or verifying documents generated to provide evidence of compliance
with specified requirements; documents are to be provided using the proper Eskom
document numbering requirements
Identification of main supplier and sub-supplier (where applicable) third-party/approved
inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,
document review, and verification monitoring points and provision for sign-off of each of the
above-mentioned parties for each intervention point
Qualification requirements for quality control inspectors, including any third-party/AIA
inspectors
Listing of all proposed test procedures
Acceptance criteria for each inspection or test in alignment with specified tolerances
A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where
applicable), and Eskom prior to commencement of work
Inspection or testing intervention points, including, but not limited to, factory acceptance test
and package acceptance test, witness, and hold points
3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start
of each subsequent phase.
The supplier shall arrange coordination meetings with Eskom prior to placement of orders
for items or equipment to ensure that all technical and commercial requirements are clear
and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.
Supplier inspection personnel, including inspection agency personnel, shall be competent
and qualified to perform inspection and testing assignments. Mobilisation of all such
personnel shall be in compliance with the Project Quality Personnel Qualification
Specification.
3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with
comprehensive, clearly written, and unambiguous inspection and testing protocols, including
processes, procedures, and methods that shall include, but not be limited to, the following:
Requirements for inspection checklists and inspection assignments, with lists of items to be
inspected
An inspection and testing report format, report content, schedule for report processing and
distribution, and report retention requirements
Inspection and test report results response tracking (log) and resolution of nonconformity in
inspection and test processes, procedures, or methods and nonconformity identified in
inspection and test results
Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the
equipment and sub-systems (if applicable)
Hazard and Operability Study (HAZOP) report, as applicable
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier
inspection and testing programmes. These shall include review of sub-supplier inspection
reports and other quality control documentation. Additional formal assessment of
manufacturing, fabrication, and assembly facility operations shall be conducted by the
supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s
inspection and testing programmes. Assessment frequency shall be established in
consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and
performance information. The assessment scope and schedule shall be developed in
consultation with Eskom.
3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased
product compliance with specifications shall obtain document return/review status prior to
implementation.
3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to
deliver the works.
3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will
keep minutes of these meetings.
3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or
AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality
representatives who will be involved in the works, and records are to be kept.
3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the
supplier’s or sub-supplier’s premises and on site where the work is being performed. The
supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.
3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality
control activities, either in the capacity as an AIA or inspection agency, on the works
contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,
hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such
organisation to carry out its work on behalf of Eskom.
3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier
does not have a QCP/ ITP template.
3.5 Pre-Contract Award: Quality Requirement
3.5.1 Main Supplier and Sub-supplier Categories
Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are
classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality
documentation as per the tender selected category (indicated in Form A) using the list of tender
returnables document.
NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for
information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for
the procurement of products and services].
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The following are the minimum returnable documentation for Categories 1 to 4:
3.5.2 Category 1: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the
latest applicable revision). The QMS should drive the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal and external
audit reports. The audit reports must include, if applicable, nonconformity identified, and the
resulting remedial actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit a draft, or an example of an inspection and test
plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
documents (240-12248652).
3.5.3 Category 2: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed, implemented and maintained QMS
that complies with ISO 9001 or any applicable standard of quality management system (the latest
applicable revision). The following documents (approved/ signed copies) shall be submitted:
Quality Management System manual or a documented information that have defines and
describes the QMS and its scope
Quality Policy, aligned with the supplier’s strategic direction (documented information)
Quality Objectives (documented information)
Control of documented information (both maintain and retain documented information )
Internal audit procedure (documented information)
Control of nonconforming outputs (documented information)
Nonconformity and Corrective action procedure (documented information)
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal audit reports. The
audit reports must include, if applicable, nonconformity identified, and the resulting remedial
actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or
quality control plan (QCP) on similar or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
document (240-12248652).
3.5.4 Category 3: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001
(or the latest applicable revision). The following documented information (approved/ signed
copies) shall be submitted:
o Quality management system manual or a (documented information) that have
defines and describes the QMS and its scope
o Quality Policy, aligned with the supplier’s strategic direction (documented
information)
o Quality Objectives (documented information)
o Control of documented information (both maintain and retain documented
information )
o Internal audit procedure (documented information)
o Control of nonconforming outputs (documented information)
o Nonconformity and Corrective action procedure (documented information)
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example inspection and test plan (ITP) or
quality control plan (QCP).
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
NB: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.5.5 Category 4: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a quality method statement based on ISO 9001 and specific to the
scope of work.
The quality method statement should address all the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic
direction). (documented information)
The supplier shall submit a copy of quality objectives. (documented information)
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of the documented information for roles, responsibilities and
authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant
documented information are; organization charts, job descriptions, work instructions, duty
statements, manuals, procedures.
Note: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment
Supplier capability and capacity assessments shall be performed prior to contract award on potential
suppliers participating in Eskom Holdings procurement process to:
provide products and services with high risk to operational sustainability
work on critical plant and equipment
supply of critical plant items or components
provide special processes
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant
equipment, supplying commodities and providing specialised services shall be subjected to the
capability and capacity assessment.
Critical plant includes the following:
Generation Level 1 & 2 plant
Transmission and Distribution Power Plant & Control Plant
Mega Projects
All potential quality risks identified will be included in the assessment report provided for the tender
evaluation.
Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:
Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether
capability and capacity assessment will be conducted.
3.7 Post-Contract Award
3.7.1 Contract Execution
The supplier shall submit the following documents within 30 days or as per stated timeline after the
contract date, prior to the commencement of work, for acceptance by Eskom:
The supplier shall complete a QCP before contract award. This shall be reviewed and
signed off by Eskom within 30 days or as per stated timeline after contract award.
The supplier shall complete a quality control plan and ITP(s) for review and acceptance by
Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30
days or as per stated timeline after contract award.
The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and
by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier
and Eskom comments shall be resolved prior to commencing work.
The equipment lists and an indication of pressurised components and systems.
Note: These plans are to be compiled in line with Eskom’s requirements and will have to be
discussed with, and approved by, Eskom prior to any work commencing.
Correspondence shall be directed to the project manager, and periodic quality review
meetings shall be convened by Eskom with the supplier.
The mandatory quality review meetings are to be convened by the nominated project quality
manager or his/her representative for the contract.
Monthly quality performance and management reports are to be prepared by the supplier
during contract execution. The content of these reports shall be agreed by Eskom when
submitted to Eskom on a monthly basis.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.7.2 Supplier Quality Performance Monitoring Phase
During the contract execution phase, suppliers shall be monitored by Eskom for performance on
quality-related aspects.
The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to
the supplier.
The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the
execution of a contract using agreed key performance indicators. The monitored key performance
areas include the following:
CQP and QCP /ITP
Delivery
Design
Cost
Management system
Subsequent key performance indicators associated with these areas will include the following:
Nonconformity monitoring
Audit and assessment evaluation scoring
Management system compliance and accreditation
Achievement of delivery targets as per contractual agreements
Process improvements
Correction and corrective action response and closure
3.7.3 Supplier Quality Audit
3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers
3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers.
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user to ensure it is in line with the authorized version on the system.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,
accredited, and experienced personnel in accordance with procedures documented in the
Cqp.
3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project
scope of work quality audits and related quality performance reviews. Supplier quality audits
and related quality performance review processes shall be designed to address evaluation
of progress towards completion of project functional area deliverables as well as final
deliverable quality.
3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional
areas and related quality performance reviews at the time of first post-contract award CQP
submission.
3.8 Standard Conditions
3.8.1 Rights of Access
Eskom:
3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts;
3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well
as any documentation, materials, or equipment associated with the work, at any time or
project work location; and
3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-
suppliers.
The supplier:
3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with
the work at any time;
3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and
witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification
shall be conducted at no extra cost to Eskom;
3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,
and supporting documentation through provision of access to view and photocopy, as
required, to support verification of scope of work requirements. Access shall include the
ability to photograph Eskom equipment, systems, system components, materials, etc.;
3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by
itself or sub-suppliers, where Eskom might not have participated in the witnessing of their
quality assurance or control (this refers to inspections, audits, etc. performed by the supplier
on its own sub-suppliers);
3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by
Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and
3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.8.2 Eskom Rights to Information
3.8.2.1 To expect that the works will be conducted in accordance with the contract between the
parties.
3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.
3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in
selected audits as an observer and by assessing the supplier during key work stages.
Eskom will coordinate with the supplier to develop an oversight schedule aligned with the
supplier’s audit schedule.
3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the
audit programme.
3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier
shall provide all resources to support these activities.
3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.
3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.
3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective
of the agreed payment schedule and in accordance with the conditions of contract.
3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts.
3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as
well as any documentation, materials, or equipment associated with the work, at any time or
project work location.
3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.
3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s
or sub-supplier’s premises and on site where the work is being performed.
3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs
for Eskom oversight of selected functions and to perform surveillance or audits of the work.
3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and
before delivery, construction, erection, and commissioning to measure, test, and inspect the
products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery
order at any time and for any portion of the work that is not being performed in accordance
with the specified/agreed requirements.
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Revision: 3
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3.8.3 Preservation
The supplier shall develop and implement a comprehensive preservation programme consisting of
plans, processes, procedures and actions undertaken for the purpose of planning for and
maintenance of material deliverables quality. The supplier preservation programme scope includes,
but is not limited to, the following:
3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct
implementation of, preservation programme requirements.
3.8.3.2 Development and implementation of preservation programme training appropriate to work
need.
3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of
services encompassing an online monitoring system and asset tracking during, but not
limited to the following stages: inspections, testing, shipping, transportation, storage, and
commissioning. The supplier is to enable full access during all of these stages in order to
allow the installation of the devices on Eskom-identified products and equipment, which
include the sub-supplier’s testing facilities, processing plant, and any other processes
deemed important towards effective and efficient quality control.
3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service
provider in ensuring seamless installation of the device and other associated installations.
Moreover, there is also a need to integrate data flows and systems between Eskom and the
supplier. Further details are included in the Eskom specifications and works information.
3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of
preservation requirements.
3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements
and recommendations.
3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency
with preservation programme expectations.
3.8.3.8 Preservation work plan development and plan execution performance evaluation of all
parties engaged for provision of material transportation, handling, or storage services.
3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance
at all work locations.
3.8.3.10 Development of a preservation programme records management process, in compliance
with Eskom information management requirements, which comprehensively addresses
generation, maintenance, and ready access by Eskom to all preservation programme
records.
3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for
identification of all physical asset pre-operation preservation of quality requirements. In this
reference, the term “physical assets” should be understood to include bulk materials,
including consumable items, equipment systems, system components, and any other
procured or supplied materials or equipment transferred to project control, but not deployed
for operational purposes.
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Revision: 3
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3.8.3.12 Where the project responsibility for equipment and materials management has been
formally delegated, the supplier’s preservation programme shall ensure clear and
unambiguous communication of pre-operation preservation of goods quality requirements
to sub-suppliers.
3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document
processes and procedures for efficient and effective monitoring of compliance with
programme requirements.
3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of
preservation requirements in the engineering instruction and subsequent inclusion of said
instruction in procurement documentation and shall be applicable until such time as
equipment or materials have been incorporated in an operating or operational system or
structure.
3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for
management of preservation responsibilities between project functional areas, for example,
procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to
construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level
responsibility between various subcontracted service providers.
3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project procurement, logistics, construction management,
quality, security, and other project functional areas, as required, for efficient and effective
implementation of preservation requirements. This shall take the form of a preservation
programme applicable to all systems, system components, equipment, materials, customer-
supplied materials, and other goods procured or managed under the scope of work.
3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously
address temporary, long-term, and in-transit preservation requirements, including, but not
limited to:
requirements for protection against, or insulation from, atmospheric conditions,
sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or
other physical environment conditions;
detailed procedures for application, use, monitoring, and maintenance of coatings,
coverings, fasteners, lines, and other components for internal and external weather
proofing;
requirements for electrical grounding or isolation;
requirements for internal or external environment creation, for example, inert gas
charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;
detailed procedures for initial set-up, charging, activation, and maintenance of
internal atmosphere generation, regeneration, monitoring, and relieving systems, for
example, inert gas management systems;
requirements for protection against, or insulation from, vibration or long-period
cyclical motion in transit, for example, wave-generated movement during sea
transport;
internal and external structural integrity protection, for example, internal and external
bracing, padding, framing, chocking, etc.;
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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support structure requirements, for example, stools, pads, or other devices,
substrates, or support required to ensure in-storage and in-transit stability of
systems, system components, equipment, and material, or other discrete units or
items;
provision for physical separation and/or barriers to prevent airborne or direct
transmittal of contaminants between work areas or between work areas and storage
areas, for example, prevention of carbon steel grinding or cutting debris impact on
stainless steel elements, airborne drift of blast aggregate into vessels or machinery,
etc.;
provision for, and final disposition of, temporary and longer-term storage or transit
required supports and related binding devices, for example, stools, stands, sea
fasteners, platforms, chocks, spacers, cabling, etc.;
provision of requirements for temporary work platforms or other support structures
required to ensure provision of preservation services, for example, provision of a
self-elevating work platform for periodic access to elevated fittings, gauges, man-
ways, etc.;
requirements for protection against, or insulation from, contact with other objects, for
example, padding or other protection for external tubing, fittings, or other impact-
sensitive structures or components;
clear physical delineation of temporary and longer-term storage areas supplemented
by hard and soft barriers, as required, to maintain a protective perimeter;
documented agreements with storage facility and transportation provider
management regarding security management, including, but not limited to, facility
access and egress control and control of access to project goods and materials
within facility boundaries or aboard vehicles or vessels; and
detailed procedures for inspection and testing to verify performance of preservation
procedures and to provide for timely notice and corrective action to maintain
preservation status.
3.8.3.18 The supplier’s preservation management programme scope shall encompass
management of preservation requirements, from initial transfer of ownership or management
responsibility to project scope of responsibility, through any period of temporary or longer-
term storage and through any period of transit, including transit for final delivery at point of
active use or installation.
3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously
address processes and procedures to ensure that storage and control of materials are
accomplished in accordance with manufacturer recommendations, specifications, and
project-specific requirements.
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3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions
to address preservation and control of valves, electrical motors and components,
mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,
gaskets, coatings, insulation, and other materials. Special precautions include, but are not
limited to, supplier-specified maintenance procedures related to engines, electric motors,
pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.
3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the
system, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented in purchase orders, work authorisations, and other
communications between the supplier and sub-suppliers.
3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,
supplier procurement processes shall ensure clear and unambiguous documentation of sub-
supplier input into preservation management programme requirements.
3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project logistics, construction management, quality, security,
and other project functional areas, as required, for efficient and effective implementation of
preservation requirements.
3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-
supplier responsibility for execution of all preservation management programme elements,
including, but not limited to, all systems, processes, procedures, methods, ready access to
records, and provision of equipment, tools, or services essential to efficient and effective
execution of the preservation management programme.
3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are
clearly and unambiguously defined within the project team and efficiently and effectively
implemented at all project scope of work locations. Inclusion of supplier and sub-supplier
scope of work in the development and implementation of a preservation management
programme shall be considered essential to efficient and effective preservation
management programme execution.
3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility
for oversight and management of preservation management programme elements during
every stage of project development.
3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation
records for inspection and audit.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
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3.8.4 Quality Audits Related Conditions
3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review
schedule and shall incorporate the current schedule as an attachment to the supplier CQP.
3.8.4.2 The supplier’s quality audit and related quality performance review schedule development
process shall be designed to incorporate consideration of information generated by
previously conducted audits and reviews, by input from project risk management evaluations
(risk register), or from Eskom or sub-supplier subject matter expertise.
3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected
audits as an observer and by assessing the supplier during key work stages. Eskom will
coordinate with the supplier to develop an oversight schedule aligned with the supplier’s
audit schedule.
3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the
supplier reflected in the audit programme.
3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and
unscheduled, during all phases of the contract. The supplier shall provide all resources to
support these activities.
3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture
and before delivery, construction, erection, and commissioning to measure, test, and inspect
the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect
products that are being manufactured by any sub-supplier. This includes surveillances.
3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-
suppliers.
3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting
quality audits and related quality performance reviews shall be defined in the supplier CQP
and shall be in compliance with the Project Quality Personnel Qualification Specification.
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom
3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated
by the supplier as a matter of urgency in order to determine the root cause, corrective action
measures, as required, with implementation time frames.
3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to
Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days
from the date of issue of the nonconformity and should be aligned with the site
requirements/procedure.
3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the
supplier proceeding with any pending/further intervention or corrective action, as may be
required by Eskom.
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3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during
the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in
breach of contract and shall be held liable for any repair, rework, and/or associated
replacement costs. The supplier may, in such instances, also be held liable for the full costs
associated with the conducting of follow-up audits/surveillances/inspections.
3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection
reports raised by Eskom or its appointed inspection authority/agency shall form the basis of
any action to rescind/withdraw the supplier’s qualification status.
3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and
issued to the suppliers via the contract communication protocol. The suppliers shall
investigate the matter and respond in writing to Eskom of disposition within the stated
contractual conditions.
Note: The dates for the disposition should align to contractual conditions.
3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and
shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the
system failures. The supplier with raise a Corrective Action Report and undertake Root
Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken
immediately.
3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated
contractual conditions. The Project Manager should apply contractual remedies in
accordance with Fidic/ NEC contract.
3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same
supplier within a period of 6 months or less. This must then be escalated to the management
review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then
the matter must be escalated to the supplier review committee for recommendation.
3.8.6 Special Processes
The following requirements shall be applicable as well as additional requirements as specified in the
scope of work for the provision of the following special process services:
3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified
or work methods and operators tested and qualified are controlled and all steps followed
before the work can commence.
3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication
techniques, coating, painting, etc.
3.8.6.3 All special processes (procedures and processes) shall be submitted for review and
acceptance by Eskom, accredited or certified agency. No work shall commence until these
are accepted.
3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified
or approved by an accredited body and proof of certification shall be submitted to Eskom for
review. An example for this will be the Welding Management System based on ISO 3834.
3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review
and acceptance.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in
accordance with the procedures, processes and/ or applicable standards/ codes.
3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by
the supplier in accordance with the applicable procedure or code and these made available
to Eskom at all times.
This document has been seen and accepted by:
Name Designation
Kerseri Pather General Manager: Risk and Sustainability
Lenock Meyer Acting Senior Manager: Quality Management
Pamela Dondashe Middle Manager: Quality Assurance
Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management
Suzette Manthe Senior Advisor: Quality Performance and Planning
Lorna Ndlela Middle Manager: Eskom Document and Records Management
Date Rev. Compiler Remarks
October 2021 3 SA Sambo Specification was due for revision and in addition, to
align the requirements with the latest Eskom business
processes and systems.
October 2018 2 SA Sambo Specification reviewed to be aligned with the
requirements of ISO 9001:2015
March 2016 1 SA Sambo Specification was due for revision and also to
repackage the requirements and tender returnable
documents into four categories.
December 2011 0 A Hunter New document
The following people were involved in the development of this document:
Andrew Else
Bongi Tshabalala
Feziwe Mogamisi
Lesego Garegae
Patrick Thwane
Xolani Zuma
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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Eskom Operational Quality Forum Members
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Important Dates
Source: 240-105658000 Supplier Quality Management Specification (3).pdf (unknown){"closingDate":"17 October 2021"}
Contact Information
Source: 240-105658000 Supplier Quality Management Specification (3).pdf (unknown){"name":null,"email":null,"phone":null,"department":"Supply Chain Management","address":null}
Evaluation Criteria
Source: 240-105658000 Supplier Quality Management Specification (3).pdf (unknown)Supplier Quality Management: Specification Unique Identifier: 240-105658000
The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
implementation, and maintenance of a quality management system (QMS) that conforms to the
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
inspection, hold points, surveillances, witnesses, reviews and verifications.
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
Title: Supplier Quality Management: Document Identifier: 240-105658000
Functional Area: Quality Management
Quality Quality Manager Quality Risk and
Technical Specifications
Source: 240-105658000 Supplier Quality Management Specification (3).pdf (unknown)Title: Supplier Quality Management: Document Identifier: 240-105658000
Alternative Reference QM 58
Number:
Area of Applicability: Eskom Holdings SOC Ltd
Functional Area: Quality Management
Revision: 3
Total Pages: 28
Next Review Date: October 2024
Disclosure Controlled Disclosure
Classification:
Compiled by Supported by Functional Authorized by
Responsibility
SA Sambo P Dondashe L Meyer K Pather
Chief Advisor Middle Manager Acting Senior General Manager
Quality Quality Manager Quality Risk and
Management Management Management Sustainability
Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021
EDC TN Formatted 15.10.2021
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Content
. Introduction ............................................................................................................................... 3
2.1 Scope ............................................................................................................................... 3
2.1.1 Purpose ................................................................................................................. 3
2.1.2 Applicability ........................................................................................................... 3
2.1.3 Effective date ......................................................................................................... 3
2.2 Normative/Informative References ................................................................................... 3
2.2.1 Normative .............................................................................................................. 3
2.2.2 Informative............................................................................................................. 3
2.3 Definitions ........................................................................................................................ 4
2.4 Abbreviations ................................................................................................................... 5
2.5 Roles and Responsibilities ............................................................................................... 6
2.6 Process for Monitoring ...................................................................................................... 6
2.7 Related/Supporting Documents ........................................................................................ 6
3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7
3.2 Quality Plan ...................................................................................................................... 8
3.3 Contract Quality Plan........................................................................................................ 8
3.4 Quality Control Plan ....................................................................................................... 10
3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16
3.7 Post-Contract Award ...................................................................................................... 17
3.7.1 Contract Execution .............................................................................................. 17
3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18
3.7.3 Supplier Quality Audit .......................................................................................... 18
3.8 Standard Conditions ....................................................................................................... 19
3.8.1 Rights of Access .................................................................................................. 19
3.8.2 Eskom Rights to Information ................................................................................ 20
3.8.3 Preservation ........................................................................................................ 21
3.8.4 Quality Audits Related Conditions ....................................................................... 25
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by
Eskom ................................................................................................................. 25
3.8.6 Special Processes ............................................................................................... 26
Acceptance ............................................................................................................................. 27
Revisions ................................................................................................................................ 27
Development Team ................................................................................................................ 27
Acknowledgements ................................................................................................................ 28
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The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s
position is to partner with suppliers who fully demonstrate commitment to the development,
implementation, and maintenance of a quality management system (QMS) that conforms to the
requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve
their QMS and enhance service delivery by implementing and conforming to the standard.
2.1 Scope
2.1.1 Purpose
The purpose of this specification is to outline the requirements according to which suppliers shall
develop,
implement,
maintain, and
continually improve
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
2.1.2 Applicability
This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,
suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests
for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products
and services.
2.1.3 Effective date
Date of authorisation of the specification
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
2.2.1 Normative
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
2.2.2 Informative
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
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[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
Success
[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy
[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and
Activities
[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures
2.3 Definitions
The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.
2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product
may comprise multiple individual components
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
Purpose of a CQP is to outline how the results defined in the specifications will be achieved.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
manufacturing shall not proceed without the attendance of, and written authorisation of, an
Eskom representative or Eskom inspection agency, whichever is applicable.
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
concerned with the implementation of a specific QCP/ ITP. These can be in the form of
inspection, hold points, surveillances, witnesses, reviews and verifications.
2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
services.
2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or
health, causes an environmental incident, cause a huge production loss or major equipment
damage. Equipment that are safety/ redundancy/ protective device or covered by statutory
regulations requirements.
2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,
causes significant costs or secondary damage.
2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,
environmental, cost, availability and/ or reliability of plant.
2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that
renders the quality of an item, component, or product unacceptable or indeterminate. The
term also covers a deficiency in, or deviation from/non-adherence to, the quality management
system requirements, prescribed production processes, and/or related documentation such
as procedures and instructions.
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2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be
applied to a specific object.
2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the
execution of the project, inclusive of test methods, procedures, and acceptance criteria (This
term is equivalent to QIP and ITP).
2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.
Requirements are generally specified in the purchase order and/or contract documentation,
but may not be limited to these.
2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside
the control room (breakers, bus-bars, CT’s, VT’s and transformers).
2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control
and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and
tele-control).
2.3.15 Special Process: is any production or service process which generates products or services
which cannot be measured, monitored, or verified prior to delivery and use.
2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.
A supplier may be a natural or legal person and includes any employee acting within the
course and scope of his/her employment or any agent or manager acting for, or on behalf of,
or in the interests of, the person registered as supplier on the Eskom supplier database.
2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that
enters into a subcontract and assumes some of the obligations of the supplier or prime
contractor.
2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection
activity will take place. Work may proceed, provided Eskom or its inspection agency has been
formally notified and confirmed that inspection is waived.
2.4 Abbreviations
Abbreviation Explanation
AIA Approved Inspection Authority
CA Corrective Action
CQP Contract Quality Plan
FIDIC Federation Internationale Des Ingenieurs- Conseils
FMECA Failure Mode, Effects and Criticality Analysis
HAZOP Hazard and Operability Study
ISO International Organisation for Standardisation
ITP Inspection and Test Plan
NC Nonconformity
NDT Non Destructive Testing
PMI Positive Material Identification
QCP Quality Control Plan
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
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Abbreviation Explanation
QMS Quality Management System
PQP Project Quality Plan
RFI Request for Information
RFQ Request for Quotation
RFP Request for Proposal
SHEQ Safety, Health, Environment, and Quality
SETA Skills Education Training Authorities
WPS Welding procedure specifications
WQR Welder’s Qualification Record
2.5 Roles and Responsibilities
Eskom Quality representative/ professional will select applicable requirements for existing and
potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier
Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001
Standard).
The existing and/ or potential suppliers must complete, sign and return Form A with the other
returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and
responsibilities for this standard are defined within the text of this specification.
2.6 Process for Monitoring
The application of this specification throughout Eskom shall be audited as per the management
system audit schedule.
2.7 Related/Supporting Documents
The documents superseded by this specification: all divisional and business unit supplier quality
requirements standards and/or specifications.
Forms and templates:
[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management
Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form
A)
[2] 240-109253698 Template for a Typical Contract Quality Plan
[3] 240-109253302 Quality Control Plan/Inspection and Test Plan
[4] 240-126469599 Method Statement Template.
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The quality assessment criteria and Form A of this specification will be selected and completed by
an Eskom Quality representative/ professional who will identify the applicable supplier quality
requirements to be met.
Form A of this specification must also be completed and signed by the supplier responding to an
Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements
as per this specification and ISO 9001 Standard or any additional quality requirements specific to
the scope of work.
3.1 Supplier and Sub-Supplier Quality Management System Requirements
3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS
that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest
applicable revision) and in accordance with the requirements of this specification.
3.1.2 Such a formal system shall consist of the appropriate documented information required by
ISO 9001 and may include a quality manual, quality plans, work procedures, work
instructions, method statements, work flow documentation, etc., as the case may be. This
requirement constitutes the most basic QMS requirements.
3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001
certificate from an accredited certification body, as indicated in the applicable Eskom
invitation (this requirement applies equally to both the supplier and any/ all manufacturing
third-party organisations mentioned above).
3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,
documented, implemented, reviewed and maintained QMS that complies with the
requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the
main supplier invariably requires the assistance of a sub-supplier in order to realise its own
supply obligations. The aforementioned requirement applies equally in all cases where any
such sub-supplier’s scope of responsibility includes the provision of any of the following
activities, namely, design and development, manufacturing, maintenance, testing, storage,
delivery, installation, commissioning, and project management, or in the cases the supplier
name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must
ensure that the changed entity can still fulfil the requirements as set out in the contract
documentation.
3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier
facilities.
3.1.6 The main supplier shall be responsible for defining and managing the specific quality
assurance and control elements applicable to the respective sub-supplier’s scope of
work/supply and ensure that its sub-supplier(s) quality programmes support Eskom
requirements.
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3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect
the quality system prior to implementation of these changes.
3.1.8 The main supplier shall develop and implement a performance management programme for
their sub-supplier. The programme shall include, but not limited to:
Verification of the QMS
Audits and surveillances
Regular assessment of the CQPs and reviews of QCPs.
NC and Defect Management
Inspection and test plans
Risk management
3.2 Quality Plan
The information in this section constitutes the minimum requirements for a quality plan.
3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the
categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services
and processes shall have a documented, implemented, reviewed and maintained contract
quality plan and/or quality control plan (inspection and test plan).
3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All
production and/ or service provision shall be carried out in accordance with a documented
and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test
plan (ITP).
3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the
supplier’s quality system in order to demonstrate its ability towards both controlling and
meeting specified Eskom requirements.
Note 1: Contract Quality Plan should address the quality assurance elements related to the scope
of work and/ or technical specification.
Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality
control elements related to the scope of work and/ or technical specification.
3.3 Contract Quality Plan
The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality
plans (CQPs) and associated documentation in accordance with the requirements of project QMS
processes applicable to the sub-supplier’s scope of work.
The supplier shall, where applicable, based on scope of work criticality, ensure that procurement
documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for
supplier and Eskom review.
The main supplier shall ensure that sub-supplier CQPs are developed and implemented in
accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In
addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall
include the following (as applicable):
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.3.1 The management of records, including material tests, positive material identification (PMI)
testing, material certification, etc.
3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of
inspection.
3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior
to shipment.
3.3.4 The special processes related to welding: management of the welder’s qualification record
(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)
that will be used in the performance of work for supplier review and acceptance prior to
commencing manufacture. Welders shall be qualified to the specified Codes of Construction
for the applicable procedures. The requirements for qualification shall be specified by the
supplier, and welder records shall be maintained by sub-suppliers performing the work.
3.3.5 The special installation procedures and other required fabrication or manufacturing
procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)
that will be used in the performance of work shall require supplier review and acceptance
prior to commencing manufacture. The personnel carrying out special processes (for
example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully
verified by subsequent inspection and test shall be suitably qualified and, where applicable,
registered with statutory bodies as legally required, that is, as radiographic workers to conduct
radiography. The requirements for the qualification shall be specified, and personnel records
shall be maintained in accordance with the Project Quality Personnel Qualification
Specification and, where applicable, legal requirements.
3.3.6 The personnel required to perform special processes shall be certified competent through a
certificate of competency in accordance with the company’s internal training management
and competency control procedures or an external certification body (for example, NDT)
through an accredited service provider as per Skills Education Training Authorities (SETA)
requirements.
3.3.7 All personnel who perform activities that affect quality shall have their training needs identified
and documented. The required training shall be implemented in accordance with the
company’s training management and competency control procedures. All the training
certificates shall meet the SETA requirements in terms of having the unit standard completed
and the accreditation number of the service providers.
3.3.8 Instructions and requirements for equipment and materials storage, preservation, and
maintenance, including identification of materials required for preservation and maintenance,
are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that
appropriate resources are available at the time of delivery.
3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s
sub-suppliers by Eskom or it agent.
3.3.10 The CQP information need to include, but not limited to:
Spells out the aspects of the QMS to be applied within a specific Eskom project, and the
methods to be utilised to ensure quality.
Outline the resources, the communication channels, applicable documents and records to be
generated.
Management Authority and Responsibility from both supplier and client need to outline in the
Cqp.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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List of documents and records that will be used and submitted during the execution of the
project.
Communications channels should include contact person and contact details
Monitoring & measurement procedures for activities need to be indicated.
3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements
Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-
fabrication meeting and prior to commencement of manufacturing, whichever is earlier.
3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does
not have a CQP template.
3.4 Quality Control Plan
The supplier shall develop and implement processes and procedures that efficiently and effectively
monitor, verify and document the quality of the scope of work for deliverables.
The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail
sufficient to address all quality-control-related activities in a chronological order, from contract review
through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,
hand-over documentation, and certification. In addition, the supplier shall ensure compliance with
the following requirements:
3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a
supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be
performed and special attention to controls related to critical products and services.
3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and
they shall allow for the insertion of Eskom specific requirements, including hold and witness
points prior to the commencement of work.
3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection
authority or agency’s agreement prior to the commencement of work involving an activity
affected by such changes.
3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final
acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation
inspections where contracted, preservation, site acceptance tests, construction and erection
works, and pre-commissioning and commissioning tests.
3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier
Qcp/ itp.
3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at
the work location, and Eskom representatives on site shall have on-going access to this
information. Workplace documentation shall be available in English and in any workforce-
appropriate language.
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3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-
supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details
of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-
supplier scope of work.
3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper
implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by
sub-suppliers.
3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of
selected functions and to perform surveillance or audits of the work.
3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can
be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or
other risks.
3.4.11 A QCP/ ITP shall contain the following information:
Eskom contract number and title
The supplier’s order number
Identification of the area of works/contract
Description of the work, with components, item number, and activity date
QCP/ITP unique number
A list of the sequence of operations, including inspection and tests
The identification of the specification, drawing number, or procedure for each operation,
with reference to the relevant criticality risk rating
The acceptance criteria, with reference to the technical specification, in-house, national, or
international standard, with the relevant clause number for each operation
The inspection and test activities that the supplier has nominated for its intervention points
Provision for the inclusion of intervention points nominated by Eskom and/or its authority/
agency
Provision for intervention point acceptance by date and signature for all parties having
intervention in the plan
Inspection and test records to be generated by the supplier for each operation and an
indication of records to be provided to Eskom (as applicable)
3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated
documentation applicable to the sub-supplier scope of work. Any changes made to the QCP
after submission must be resubmitted to Eskom for further review. The supplier shall ensure
that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements
Specifications, including, but not limited to, the following requirements:
Clear and unambiguous description of the equipment and location(s) at which each activity
will take place, including facility location(s)
Identification of quality verification activity and stage
The details of reference documents, procedures, or method statements to be utilised in
performance of the activity, including specific reference to actual sections and pages of
procedures, standards, instructions, specifications, etc.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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Definition of acceptance criteria
Listing of certifying or verifying documents generated to provide evidence of compliance
with specified requirements; documents are to be provided using the proper Eskom
document numbering requirements
Identification of main supplier and sub-supplier (where applicable) third-party/approved
inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,
document review, and verification monitoring points and provision for sign-off of each of the
above-mentioned parties for each intervention point
Qualification requirements for quality control inspectors, including any third-party/AIA
inspectors
Listing of all proposed test procedures
Acceptance criteria for each inspection or test in alignment with specified tolerances
A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where
applicable), and Eskom prior to commencement of work
Inspection or testing intervention points, including, but not limited to, factory acceptance test
and package acceptance test, witness, and hold points
3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start
of each subsequent phase.
The supplier shall arrange coordination meetings with Eskom prior to placement of orders
for items or equipment to ensure that all technical and commercial requirements are clear
and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.
Supplier inspection personnel, including inspection agency personnel, shall be competent
and qualified to perform inspection and testing assignments. Mobilisation of all such
personnel shall be in compliance with the Project Quality Personnel Qualification
Specification.
3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with
comprehensive, clearly written, and unambiguous inspection and testing protocols, including
processes, procedures, and methods that shall include, but not be limited to, the following:
Requirements for inspection checklists and inspection assignments, with lists of items to be
inspected
An inspection and testing report format, report content, schedule for report processing and
distribution, and report retention requirements
Inspection and test report results response tracking (log) and resolution of nonconformity in
inspection and test processes, procedures, or methods and nonconformity identified in
inspection and test results
Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the
equipment and sub-systems (if applicable)
Hazard and Operability Study (HAZOP) report, as applicable
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier
inspection and testing programmes. These shall include review of sub-supplier inspection
reports and other quality control documentation. Additional formal assessment of
manufacturing, fabrication, and assembly facility operations shall be conducted by the
supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s
inspection and testing programmes. Assessment frequency shall be established in
consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and
performance information. The assessment scope and schedule shall be developed in
consultation with Eskom.
3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased
product compliance with specifications shall obtain document return/review status prior to
implementation.
3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to
deliver the works.
3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will
keep minutes of these meetings.
3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or
AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality
representatives who will be involved in the works, and records are to be kept.
3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the
supplier’s or sub-supplier’s premises and on site where the work is being performed. The
supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.
3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality
control activities, either in the capacity as an AIA or inspection agency, on the works
contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,
hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such
organisation to carry out its work on behalf of Eskom.
3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier
does not have a QCP/ ITP template.
3.5 Pre-Contract Award: Quality Requirement
3.5.1 Main Supplier and Sub-supplier Categories
Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are
classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality
documentation as per the tender selected category (indicated in Form A) using the list of tender
returnables document.
NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for
information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for
the procurement of products and services].
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The following are the minimum returnable documentation for Categories 1 to 4:
3.5.2 Category 1: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the
latest applicable revision). The QMS should drive the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal and external
audit reports. The audit reports must include, if applicable, nonconformity identified, and the
resulting remedial actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit a draft, or an example of an inspection and test
plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
documents (240-12248652).
3.5.3 Category 2: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed, implemented and maintained QMS
that complies with ISO 9001 or any applicable standard of quality management system (the latest
applicable revision). The following documents (approved/ signed copies) shall be submitted:
Quality Management System manual or a documented information that have defines and
describes the QMS and its scope
Quality Policy, aligned with the supplier’s strategic direction (documented information)
Quality Objectives (documented information)
Control of documented information (both maintain and retain documented information )
Internal audit procedure (documented information)
Control of nonconforming outputs (documented information)
Nonconformity and Corrective action procedure (documented information)
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal audit reports. The
audit reports must include, if applicable, nonconformity identified, and the resulting remedial
actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or
quality control plan (QCP) on similar or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
document (240-12248652).
3.5.4 Category 3: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001
(or the latest applicable revision). The following documented information (approved/ signed
copies) shall be submitted:
o Quality management system manual or a (documented information) that have
defines and describes the QMS and its scope
o Quality Policy, aligned with the supplier’s strategic direction (documented
information)
o Quality Objectives (documented information)
o Control of documented information (both maintain and retain documented
information )
o Internal audit procedure (documented information)
o Control of nonconforming outputs (documented information)
o Nonconformity and Corrective action procedure (documented information)
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example inspection and test plan (ITP) or
quality control plan (QCP).
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
NB: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.5.5 Category 4: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a quality method statement based on ISO 9001 and specific to the
scope of work.
The quality method statement should address all the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic
direction). (documented information)
The supplier shall submit a copy of quality objectives. (documented information)
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of the documented information for roles, responsibilities and
authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant
documented information are; organization charts, job descriptions, work instructions, duty
statements, manuals, procedures.
Note: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment
Supplier capability and capacity assessments shall be performed prior to contract award on potential
suppliers participating in Eskom Holdings procurement process to:
provide products and services with high risk to operational sustainability
work on critical plant and equipment
supply of critical plant items or components
provide special processes
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant
equipment, supplying commodities and providing specialised services shall be subjected to the
capability and capacity assessment.
Critical plant includes the following:
Generation Level 1 & 2 plant
Transmission and Distribution Power Plant & Control Plant
Mega Projects
All potential quality risks identified will be included in the assessment report provided for the tender
evaluation.
Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:
Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether
capability and capacity assessment will be conducted.
3.7 Post-Contract Award
3.7.1 Contract Execution
The supplier shall submit the following documents within 30 days or as per stated timeline after the
contract date, prior to the commencement of work, for acceptance by Eskom:
The supplier shall complete a QCP before contract award. This shall be reviewed and
signed off by Eskom within 30 days or as per stated timeline after contract award.
The supplier shall complete a quality control plan and ITP(s) for review and acceptance by
Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30
days or as per stated timeline after contract award.
The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and
by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier
and Eskom comments shall be resolved prior to commencing work.
The equipment lists and an indication of pressurised components and systems.
Note: These plans are to be compiled in line with Eskom’s requirements and will have to be
discussed with, and approved by, Eskom prior to any work commencing.
Correspondence shall be directed to the project manager, and periodic quality review
meetings shall be convened by Eskom with the supplier.
The mandatory quality review meetings are to be convened by the nominated project quality
manager or his/her representative for the contract.
Monthly quality performance and management reports are to be prepared by the supplier
during contract execution. The content of these reports shall be agreed by Eskom when
submitted to Eskom on a monthly basis.
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3.7.2 Supplier Quality Performance Monitoring Phase
During the contract execution phase, suppliers shall be monitored by Eskom for performance on
quality-related aspects.
The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to
the supplier.
The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the
execution of a contract using agreed key performance indicators. The monitored key performance
areas include the following:
CQP and QCP /ITP
Delivery
Design
Cost
Management system
Subsequent key performance indicators associated with these areas will include the following:
Nonconformity monitoring
Audit and assessment evaluation scoring
Management system compliance and accreditation
Achievement of delivery targets as per contractual agreements
Process improvements
Correction and corrective action response and closure
3.7.3 Supplier Quality Audit
3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers
3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,
accredited, and experienced personnel in accordance with procedures documented in the
Cqp.
3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project
scope of work quality audits and related quality performance reviews. Supplier quality audits
and related quality performance review processes shall be designed to address evaluation
of progress towards completion of project functional area deliverables as well as final
deliverable quality.
3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional
areas and related quality performance reviews at the time of first post-contract award CQP
submission.
3.8 Standard Conditions
3.8.1 Rights of Access
Eskom:
3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts;
3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well
as any documentation, materials, or equipment associated with the work, at any time or
project work location; and
3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-
suppliers.
The supplier:
3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with
the work at any time;
3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and
witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification
shall be conducted at no extra cost to Eskom;
3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,
and supporting documentation through provision of access to view and photocopy, as
required, to support verification of scope of work requirements. Access shall include the
ability to photograph Eskom equipment, systems, system components, materials, etc.;
3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by
itself or sub-suppliers, where Eskom might not have participated in the witnessing of their
quality assurance or control (this refers to inspections, audits, etc. performed by the supplier
on its own sub-suppliers);
3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by
Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and
3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
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3.8.2 Eskom Rights to Information
3.8.2.1 To expect that the works will be conducted in accordance with the contract between the
parties.
3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.
3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in
selected audits as an observer and by assessing the supplier during key work stages.
Eskom will coordinate with the supplier to develop an oversight schedule aligned with the
supplier’s audit schedule.
3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the
audit programme.
3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier
shall provide all resources to support these activities.
3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.
3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.
3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective
of the agreed payment schedule and in accordance with the conditions of contract.
3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts.
3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as
well as any documentation, materials, or equipment associated with the work, at any time or
project work location.
3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.
3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s
or sub-supplier’s premises and on site where the work is being performed.
3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs
for Eskom oversight of selected functions and to perform surveillance or audits of the work.
3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and
before delivery, construction, erection, and commissioning to measure, test, and inspect the
products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery
order at any time and for any portion of the work that is not being performed in accordance
with the specified/agreed requirements.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
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3.8.3 Preservation
The supplier shall develop and implement a comprehensive preservation programme consisting of
plans, processes, procedures and actions undertaken for the purpose of planning for and
maintenance of material deliverables quality. The supplier preservation programme scope includes,
but is not limited to, the following:
3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct
implementation of, preservation programme requirements.
3.8.3.2 Development and implementation of preservation programme training appropriate to work
need.
3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of
services encompassing an online monitoring system and asset tracking during, but not
limited to the following stages: inspections, testing, shipping, transportation, storage, and
commissioning. The supplier is to enable full access during all of these stages in order to
allow the installation of the devices on Eskom-identified products and equipment, which
include the sub-supplier’s testing facilities, processing plant, and any other processes
deemed important towards effective and efficient quality control.
3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service
provider in ensuring seamless installation of the device and other associated installations.
Moreover, there is also a need to integrate data flows and systems between Eskom and the
supplier. Further details are included in the Eskom specifications and works information.
3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of
preservation requirements.
3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements
and recommendations.
3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency
with preservation programme expectations.
3.8.3.8 Preservation work plan development and plan execution performance evaluation of all
parties engaged for provision of material transportation, handling, or storage services.
3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance
at all work locations.
3.8.3.10 Development of a preservation programme records management process, in compliance
with Eskom information management requirements, which comprehensively addresses
generation, maintenance, and ready access by Eskom to all preservation programme
records.
3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for
identification of all physical asset pre-operation preservation of quality requirements. In this
reference, the term “physical assets” should be understood to include bulk materials,
including consumable items, equipment systems, system components, and any other
procured or supplied materials or equipment transferred to project control, but not deployed
for operational purposes.
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Revision: 3
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3.8.3.12 Where the project responsibility for equipment and materials management has been
formally delegated, the supplier’s preservation programme shall ensure clear and
unambiguous communication of pre-operation preservation of goods quality requirements
to sub-suppliers.
3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document
processes and procedures for efficient and effective monitoring of compliance with
programme requirements.
3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of
preservation requirements in the engineering instruction and subsequent inclusion of said
instruction in procurement documentation and shall be applicable until such time as
equipment or materials have been incorporated in an operating or operational system or
structure.
3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for
management of preservation responsibilities between project functional areas, for example,
procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to
construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level
responsibility between various subcontracted service providers.
3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project procurement, logistics, construction management,
quality, security, and other project functional areas, as required, for efficient and effective
implementation of preservation requirements. This shall take the form of a preservation
programme applicable to all systems, system components, equipment, materials, customer-
supplied materials, and other goods procured or managed under the scope of work.
3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously
address temporary, long-term, and in-transit preservation requirements, including, but not
limited to:
requirements for protection against, or insulation from, atmospheric conditions,
sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or
other physical environment conditions;
detailed procedures for application, use, monitoring, and maintenance of coatings,
coverings, fasteners, lines, and other components for internal and external weather
proofing;
requirements for electrical grounding or isolation;
requirements for internal or external environment creation, for example, inert gas
charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;
detailed procedures for initial set-up, charging, activation, and maintenance of
internal atmosphere generation, regeneration, monitoring, and relieving systems, for
example, inert gas management systems;
requirements for protection against, or insulation from, vibration or long-period
cyclical motion in transit, for example, wave-generated movement during sea
transport;
internal and external structural integrity protection, for example, internal and external
bracing, padding, framing, chocking, etc.;
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
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support structure requirements, for example, stools, pads, or other devices,
substrates, or support required to ensure in-storage and in-transit stability of
systems, system components, equipment, and material, or other discrete units or
items;
provision for physical separation and/or barriers to prevent airborne or direct
transmittal of contaminants between work areas or between work areas and storage
areas, for example, prevention of carbon steel grinding or cutting debris impact on
stainless steel elements, airborne drift of blast aggregate into vessels or machinery,
etc.;
provision for, and final disposition of, temporary and longer-term storage or transit
required supports and related binding devices, for example, stools, stands, sea
fasteners, platforms, chocks, spacers, cabling, etc.;
provision of requirements for temporary work platforms or other support structures
required to ensure provision of preservation services, for example, provision of a
self-elevating work platform for periodic access to elevated fittings, gauges, man-
ways, etc.;
requirements for protection against, or insulation from, contact with other objects, for
example, padding or other protection for external tubing, fittings, or other impact-
sensitive structures or components;
clear physical delineation of temporary and longer-term storage areas supplemented
by hard and soft barriers, as required, to maintain a protective perimeter;
documented agreements with storage facility and transportation provider
management regarding security management, including, but not limited to, facility
access and egress control and control of access to project goods and materials
within facility boundaries or aboard vehicles or vessels; and
detailed procedures for inspection and testing to verify performance of preservation
procedures and to provide for timely notice and corrective action to maintain
preservation status.
3.8.3.18 The supplier’s preservation management programme scope shall encompass
management of preservation requirements, from initial transfer of ownership or management
responsibility to project scope of responsibility, through any period of temporary or longer-
term storage and through any period of transit, including transit for final delivery at point of
active use or installation.
3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously
address processes and procedures to ensure that storage and control of materials are
accomplished in accordance with manufacturer recommendations, specifications, and
project-specific requirements.
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3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions
to address preservation and control of valves, electrical motors and components,
mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,
gaskets, coatings, insulation, and other materials. Special precautions include, but are not
limited to, supplier-specified maintenance procedures related to engines, electric motors,
pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.
3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the
system, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented in purchase orders, work authorisations, and other
communications between the supplier and sub-suppliers.
3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,
supplier procurement processes shall ensure clear and unambiguous documentation of sub-
supplier input into preservation management programme requirements.
3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project logistics, construction management, quality, security,
and other project functional areas, as required, for efficient and effective implementation of
preservation requirements.
3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-
supplier responsibility for execution of all preservation management programme elements,
including, but not limited to, all systems, processes, procedures, methods, ready access to
records, and provision of equipment, tools, or services essential to efficient and effective
execution of the preservation management programme.
3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are
clearly and unambiguously defined within the project team and efficiently and effectively
implemented at all project scope of work locations. Inclusion of supplier and sub-supplier
scope of work in the development and implementation of a preservation management
programme shall be considered essential to efficient and effective preservation
management programme execution.
3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility
for oversight and management of preservation management programme elements during
every stage of project development.
3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation
records for inspection and audit.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
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3.8.4 Quality Audits Related Conditions
3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review
schedule and shall incorporate the current schedule as an attachment to the supplier CQP.
3.8.4.2 The supplier’s quality audit and related quality performance review schedule development
process shall be designed to incorporate consideration of information generated by
previously conducted audits and reviews, by input from project risk management evaluations
(risk register), or from Eskom or sub-supplier subject matter expertise.
3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected
audits as an observer and by assessing the supplier during key work stages. Eskom will
coordinate with the supplier to develop an oversight schedule aligned with the supplier’s
audit schedule.
3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the
supplier reflected in the audit programme.
3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and
unscheduled, during all phases of the contract. The supplier shall provide all resources to
support these activities.
3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture
and before delivery, construction, erection, and commissioning to measure, test, and inspect
the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect
products that are being manufactured by any sub-supplier. This includes surveillances.
3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-
suppliers.
3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting
quality audits and related quality performance reviews shall be defined in the supplier CQP
and shall be in compliance with the Project Quality Personnel Qualification Specification.
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom
3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated
by the supplier as a matter of urgency in order to determine the root cause, corrective action
measures, as required, with implementation time frames.
3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to
Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days
from the date of issue of the nonconformity and should be aligned with the site
requirements/procedure.
3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the
supplier proceeding with any pending/further intervention or corrective action, as may be
required by Eskom.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during
the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in
breach of contract and shall be held liable for any repair, rework, and/or associated
replacement costs. The supplier may, in such instances, also be held liable for the full costs
associated with the conducting of follow-up audits/surveillances/inspections.
3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection
reports raised by Eskom or its appointed inspection authority/agency shall form the basis of
any action to rescind/withdraw the supplier’s qualification status.
3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and
issued to the suppliers via the contract communication protocol. The suppliers shall
investigate the matter and respond in writing to Eskom of disposition within the stated
contractual conditions.
Note: The dates for the disposition should align to contractual conditions.
3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and
shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the
system failures. The supplier with raise a Corrective Action Report and undertake Root
Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken
immediately.
3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated
contractual conditions. The Project Manager should apply contractual remedies in
accordance with Fidic/ NEC contract.
3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same
supplier within a period of 6 months or less. This must then be escalated to the management
review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then
the matter must be escalated to the supplier review committee for recommendation.
3.8.6 Special Processes
The following requirements shall be applicable as well as additional requirements as specified in the
scope of work for the provision of the following special process services:
3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified
or work methods and operators tested and qualified are controlled and all steps followed
before the work can commence.
3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication
techniques, coating, painting, etc.
3.8.6.3 All special processes (procedures and processes) shall be submitted for review and
acceptance by Eskom, accredited or certified agency. No work shall commence until these
are accepted.
3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified
or approved by an accredited body and proof of certification shall be submitted to Eskom for
review. An example for this will be the Welding Management System based on ISO 3834.
3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review
and acceptance.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in
accordance with the procedures, processes and/ or applicable standards/ codes.
3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by
the supplier in accordance with the applicable procedure or code and these made available
to Eskom at all times.
This document has been seen and accepted by:
Name Designation
Kerseri Pather General Manager: Risk and Sustainability
Lenock Meyer Acting Senior Manager: Quality Management
Pamela Dondashe Middle Manager: Quality Assurance
Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management
Suzette Manthe Senior Advisor: Quality Performance and Planning
Lorna Ndlela Middle Manager: Eskom Document and Records Management
Date Rev. Compiler Remarks
October 2021 3 SA Sambo Specification was due for revision and in addition, to
align the requirements with the latest Eskom business
processes and systems.
October 2018 2 SA Sambo Specification reviewed to be aligned with the
requirements of ISO 9001:2015
March 2016 1 SA Sambo Specification was due for revision and also to
repackage the requirements and tender returnable
documents into four categories.
December 2011 0 A Hunter New document
The following people were involved in the development of this document:
Andrew Else
Bongi Tshabalala
Feziwe Mogamisi
Lesego Garegae
Patrick Thwane
Xolani Zuma
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user to ensure it is in line with the authorized version on the system.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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Eskom Operational Quality Forum Members
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Methodology
Source: 240-105658000 Supplier Quality Management Specification (3).pdf Clear and unambiguous description of the equipment and location(s) at which each activity
will take place, including facility location(s)
Identification of quality verification activity and stage
The details of reference documents, procedures, or method statements to be utilised in
performance of the activity, including specific reference to actual sections and pages of
procedures, standards, instructions, specifications, etc.
supplier. Further details are included in the Eskom specifications and works information.
3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of
preservation requirements.
3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements
and recommendations.
3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency
with preservation programme expectations.
3.8.3.8 Preservation work plan development and plan execution performance evaluation of all
parties engaged for provision of material transportation, handling, or storage services.
3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance
at all work locations.
3.8.3.10 Development of a preservation programme records management process, in compliance
with Eskom information management requirements, which comprehensively addresses
generation, maintenance, and ready access by Eskom to all preservation programme
records.
3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for
identification of all physical asset pre-operation preservation of quality requirements. In this
reference, the term “physical assets” should be understood to include bulk materials,
including consumable items, equipment systems, system components, and any other
procured or supplied materials or equipment transferred to project control, but not deployed
for operational purposes.
Experience & Qualifications
Source: 240-105658000 Supplier Quality Management Specification (3).pdfReg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,
accredited, and experienced personnel in accordance with procedures documented in the
Quality Management
Source: 240-105658000 Supplier Quality Management Specification (3).pdf. Introduction ............................................................................................................................... 3
2.1 Scope ............................................................................................................................... 3
2.1.1 Purpose ................................................................................................................. 3
2.1.2 Applicability ........................................................................................................... 3
2.1.3 Effective date ......................................................................................................... 3
2.2 Normative/Informative References ................................................................................... 3
2.2.1 Normative .............................................................................................................. 3
2.2.2 Informative............................................................................................................. 3
2.3 Definitions ........................................................................................................................ 4
2.4 Abbreviations ................................................................................................................... 5
2.5 Roles and Responsibilities ............................................................................................... 6
2.6 Process for Monitoring ...................................................................................................... 6
2.7 Related/Supporting Documents ........................................................................................ 6
3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7
3.2 Quality Plan ...................................................................................................................... 8
3.3 Contract Quality Plan........................................................................................................ 8
3.4 Quality Control Plan ....................................................................................................... 10
3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16
3.7 Post-Contract Award ...................................................................................................... 17
3.7.1 Contract Execution .............................................................................................. 17
3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18
3.7.3 Supplier Quality Audit .......................................................................................... 18
3.8 Standard Conditions ....................................................................................................... 19
3.8.1 Rights of Access .................................................................................................. 19
3.8.2 Eskom Rights to Information ................................................................................ 20
3.8.3 Preservation ........................................................................................................ 21
3.8.4 Quality Audits Related Conditions ....................................................................... 25
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by
Eskom ................................................................................................................. 25
3.8.6 Special Processes ............................................................................................... 26
Acceptance ............................................................................................................................. 27
Revisions ................................................................................................................................ 27
Development Team ................................................................................................................ 27
Acknowledgements ................................................................................................................ 28
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s
position is to partner with suppliers who fully demonstrate commitment to the development,
implementation, and maintenance of a quality management system (QMS) that conforms to the
requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve
their QMS and enhance service delivery by implementing and conforming to the standard.
develop,
implement,
maintain, and
continually improve
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
2.1.2 Applicability
following paragraphs.
2.2.1 Normative
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
2.2.2 Informative
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures
2.3 Definitions
The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.
2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product
may comprise multiple individual components
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
manufacturing shall not proceed without the attendance of, and written authorisation of, an
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
concerned with the implementation of a specific QCP/ ITP. These can be in the form of
inspection, hold points, surveillances, witnesses, reviews and verifications.
2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
services.
2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or
health, causes an environmental incident, cause a huge production loss or major equipment
damage. Equipment that are safety/ redundancy/ protective device or covered by statutory
regulations requirements.
2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,
causes significant costs or secondary damage.
2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,
environmental, cost, availability and/ or reliability of plant.
2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that
renders the quality of an item, component, or product unacceptable or indeterminate. The
term also covers a deficiency in, or deviation from/non-adherence to, the quality management
system requirements, prescribed production processes, and/or related documentation such
as procedures and instructions.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be
applied to a specific object.
2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the
execution of the project, inclusive of test methods, procedures, and acceptance criteria (This
term is equivalent to QIP and ITP).
2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.
course and scope of his/her employment or any agent or manager acting for, or on behalf of,
or in the interests of, the person registered as supplier on the Eskom supplier database.
2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that
enters into a subcontract and assumes some of the obligations of the supplier or prime
contractor.
2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection
activity will take place. Work may proceed, provided Eskom or its inspection agency has been
formally notified and confirmed that inspection is waived.
2.4 Abbreviations
potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier
Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001
Standard).
[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management
Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form
A)
[2] 240-109253698 Template for a Typical Contract Quality Plan
[3] 240-109253302 Quality Control Plan/Inspection and Test Plan
[4] 240-126469599 Method Statement Template.
as per this specification and ISO 9001 Standard or any additional quality requirements specific to
the scope of work.
3.1 Supplier and Sub-Supplier Quality Management System Requirements
3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS
that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest
applicable revision) and in accordance with the requirements of this specification.
3.1.2 Such a formal system shall consist of the appropriate documented information required by
ISO 9001 and may include a quality manual, quality plans, work procedures, work
instructions, method statements, work flow documentation, etc., as the case may be. This
requirement constitutes the most basic QMS requirements.
3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001
certificate from an accredited certification body, as indicated in the applicable Eskom
invitation (this requirement applies equally to both the supplier and any/ all manufacturing
third-party organisations mentioned above).
3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,
documented, implemented, reviewed and maintained QMS that complies with the
requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the
main supplier invariably requires the assistance of a sub-supplier in order to realise its own
supply obligations. The aforementioned requirement applies equally in all cases where any
such sub-supplier’s scope of responsibility includes the provision of any of the following
activities, namely, design and development, manufacturing, maintenance, testing, storage,
delivery, installation, commissioning, and project management, or in the cases the supplier
name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must
ensure that the changed entity can still fulfil the requirements as set out in the contract
documentation.
3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier
facilities.
3.1.6 The main supplier shall be responsible for defining and managing the specific quality
assurance and control elements applicable to the respective sub-supplier’s scope of
work/supply and ensure that its sub-supplier(s) quality programmes support Eskom
requirements.
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3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect
the quality system prior to implementation of these changes.
3.1.8 The main supplier shall develop and implement a performance management programme for
their sub-supplier. The programme shall include, but not limited to:
Verification of the QMS
Audits and surveillances
Regular assessment of the CQPs and reviews of QCPs.
NC and Defect Management
Inspection and test plans
Risk management
3.2 Quality Plan
3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the
categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services
and processes shall have a documented, implemented, reviewed and maintained contract
quality plan and/or quality control plan (inspection and test plan).
3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All
production and/ or service provision shall be carried out in accordance with a documented
and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test
plan (ITP).
3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the
supplier’s quality system in order to demonstrate its ability towards both controlling and
meeting specified Eskom requirements.
Note 1: Contract Quality Plan should address the quality assurance elements related to the scope
of work and/ or technical specification.
Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality
control elements related to the scope of work and/ or technical specification.
3.3 Contract Quality Plan
The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality
plans (CQPs) and associated documentation in accordance with the requirements of project QMS
processes applicable to the sub-supplier’s scope of work.
accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In
addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall
include the following (as applicable):
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3.3.1 The management of records, including material tests, positive material identification (PMI)
testing, material certification, etc.
3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of
inspection.
3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior
to shipment.
3.3.4 The special processes related to welding: management of the welder’s qualification record
(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)
that will be used in the performance of work for supplier review and acceptance prior to
commencing manufacture. Welders shall be qualified to the specified Codes of Construction
for the applicable procedures. The requirements for qualification shall be specified by the
supplier, and welder records shall be maintained by sub-suppliers performing the work.
3.3.5 The special installation procedures and other required fabrication or manufacturing
procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)
that will be used in the performance of work shall require supplier review and acceptance
prior to commencing manufacture. The personnel carrying out special processes (for
example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully
verified by subsequent inspection and test shall be suitably qualified and, where applicable,
registered with statutory bodies as legally required, that is, as radiographic workers to conduct
radiography. The requirements for the qualification shall be specified, and personnel records
shall be maintained in accordance with the Project Quality Personnel Qualification
fabrication meeting and prior to commencement of manufacturing, whichever is earlier.
3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does
not have a CQP template.
3.4 Quality Control Plan
sufficient to address all quality-control-related activities in a chronological order, from contract review
through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,
hand-over documentation, and certification. In addition, the supplier shall ensure compliance with
the following requirements:
3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a
supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be
performed and special attention to controls related to critical products and services.
3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and
they shall allow for the insertion of Eskom specific requirements, including hold and witness
points prior to the commencement of work.
3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection
authority or agency’s agreement prior to the commencement of work involving an activity
affected by such changes.
3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final
acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation
inspections where contracted, preservation, site acceptance tests, construction and erection
works, and pre-commissioning and commissioning tests.
3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier
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3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-
supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details
of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-
supplier scope of work.
3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper
implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by
sub-suppliers.
3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of
selected functions and to perform surveillance or audits of the work.
3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can
be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or
other risks.
3.4.11 A QCP/ ITP shall contain the following information:
Eskom contract number and title
The supplier’s order number
Identification of the area of works/contract
Description of the work, with components, item number, and activity date
QCP/ITP unique number
A list of the sequence of operations, including inspection and tests
The identification of the specification, drawing number, or procedure for each operation,
with reference to the relevant criticality risk rating
The acceptance criteria, with reference to the technical specification, in-house, national, or
international standard, with the relevant clause number for each operation
The inspection and test activities that the supplier has nominated for its intervention points
Provision for the inclusion of intervention points nominated by Eskom and/or its authority/
agency
Provision for intervention point acceptance by date and signature for all parties having
intervention in the plan
Inspection and test records to be generated by the supplier for each operation and an
indication of records to be provided to Eskom (as applicable)
3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated
documentation applicable to the sub-supplier scope of work. Any changes made to the QCP
after submission must be resubmitted to Eskom for further review. The supplier shall ensure
that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements
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Definition of acceptance criteria
Listing of certifying or verifying documents generated to provide evidence of compliance
with specified requirements; documents are to be provided using the proper Eskom
document numbering requirements
Identification of main supplier and sub-supplier (where applicable) third-party/approved
inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,
document review, and verification monitoring points and provision for sign-off of each of the
above-mentioned parties for each intervention point
Qualification requirements for quality control inspectors, including any third-party/AIA
inspectors
Listing of all proposed test procedures
Acceptance criteria for each inspection or test in alignment with specified tolerances
A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where
applicable), and Eskom prior to commencement of work
Inspection or testing intervention points, including, but not limited to, factory acceptance test
and package acceptance test, witness, and hold points
3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start
of each subsequent phase.
The supplier shall arrange coordination meetings with Eskom prior to placement of orders
for items or equipment to ensure that all technical and commercial requirements are clear
and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.
Supplier inspection personnel, including inspection agency personnel, shall be competent
and qualified to perform inspection and testing assignments. Mobilisation of all such
personnel shall be in compliance with the Project Quality Personnel Qualification
3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with
comprehensive, clearly written, and unambiguous inspection and testing protocols, including
processes, procedures, and methods that shall include, but not be limited to, the following:
Requirements for inspection checklists and inspection assignments, with lists of items to be
inspected
An inspection and testing report format, report content, schedule for report processing and
distribution, and report retention requirements
Inspection and test report results response tracking (log) and resolution of nonconformity in
inspection and test processes, procedures, or methods and nonconformity identified in
inspection and test results
Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the
equipment and sub-systems (if applicable)
Hazard and Operability Study (HAZOP) report, as applicable
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3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier
inspection and testing programmes. These shall include review of sub-supplier inspection
reports and other quality control documentation. Additional formal assessment of
manufacturing, fabrication, and assembly facility operations shall be conducted by the
supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s
inspection and testing programmes. Assessment frequency shall be established in
consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and
performance information. The assessment scope and schedule shall be developed in
consultation with Eskom.
3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased
product compliance with specifications shall obtain document return/review status prior to
implementation.
3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to
deliver the works.
3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will
keep minutes of these meetings.
3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or
AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality
representatives who will be involved in the works, and records are to be kept.
3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the
supplier’s or sub-supplier’s premises and on site where the work is being performed. The
supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.
3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality
control activities, either in the capacity as an AIA or inspection agency, on the works
contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,
hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such
organisation to carry out its work on behalf of Eskom.
3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier
does not have a QCP/ ITP template.
3.5 Pre-Contract Award: Quality Requirement
3.5.1 Main Supplier and Sub-supplier Categories
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The following are the minimum returnable documentation for Categories 1 to 4:
3.5.2 Category 1: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the
latest applicable revision). The QMS should drive the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal and external
audit reports. The audit reports must include, if applicable, nonconformity identified, and the
resulting remedial actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit a draft, or an example of an inspection and test
plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
documents (240-12248652).
3.5.3 Category 2: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed, implemented and maintained QMS
that complies with ISO 9001 or any applicable standard of quality management system (the latest
applicable revision). The following documents (approved/ signed copies) shall be submitted:
Quality Management System manual or a documented information that have defines and
describes the QMS and its scope
Quality Policy, aligned with the supplier’s strategic direction (documented information)
Quality Objectives (documented information)
Control of documented information (both maintain and retain documented information )
Internal audit procedure (documented information)
Control of nonconforming outputs (documented information)
Nonconformity and Corrective action procedure (documented information)
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The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal audit reports. The
audit reports must include, if applicable, nonconformity identified, and the resulting remedial
actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or
quality control plan (QCP) on similar or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
document (240-12248652).
3.5.4 Category 3: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001
(or the latest applicable revision). The following documented information (approved/ signed
copies) shall be submitted:
o Quality management system manual or a (documented information) that have
defines and describes the QMS and its scope
o Quality Policy, aligned with the supplier’s strategic direction (documented
information)
o Quality Objectives (documented information)
o Control of documented information (both maintain and retain documented
information )
o Internal audit procedure (documented information)
o Control of nonconforming outputs (documented information)
o Nonconformity and Corrective action procedure (documented information)
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
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The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example inspection and test plan (ITP) or
quality control plan (QCP).
The supplier shall submit documented information for Control of Externally Provided Processes,
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
NB: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.5.5 Category 4: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a quality method statement based on ISO 9001 and specific to the
scope of work.
The quality method statement should address all the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic
direction). (documented information)
The supplier shall submit a copy of quality objectives. (documented information)
The supplier shall submit documented information for Control of Externally Provided Processes,
evaluation.
Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:
Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether
capability and capacity assessment will be conducted.
3.7 Post-Contract Award
3.7.1 Contract Execution
The supplier shall submit the following documents within 30 days or as per stated timeline after the
contract date, prior to the commencement of work, for acceptance by Eskom:
The supplier shall complete a QCP before contract award. This shall be reviewed and
signed off by Eskom within 30 days or as per stated timeline after contract award.
The supplier shall complete a quality control plan and ITP(s) for review and acceptance by
Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30
days or as per stated timeline after contract award.
The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and
by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier
and Eskom comments shall be resolved prior to commencing work.
The equipment lists and an indication of pressurised components and systems.
Note: These plans are to be compiled in line with Eskom’s requirements and will have to be
discussed with, and approved by, Eskom prior to any work commencing.
Correspondence shall be directed to the project manager, and periodic quality review
meetings shall be convened by Eskom with the supplier.
The mandatory quality review meetings are to be convened by the nominated project quality
manager or his/her representative for the contract.
Monthly quality performance and management reports are to be prepared by the supplier
during contract execution. The content of these reports shall be agreed by Eskom when
submitted to Eskom on a monthly basis.
execution of a contract using agreed key performance indicators. The monitored key performance
areas include the following:
CQP and QCP /ITP
Delivery
Design
Cost
Management system
Nonconformity monitoring
Audit and assessment evaluation scoring
Management system compliance and accreditation
Achievement of delivery targets as per contractual agreements
Process improvements
Correction and corrective action response and closure
3.7.3 Supplier Quality Audit
3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers
3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers.
3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts;
3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well
as any documentation, materials, or equipment associated with the work, at any time or
project work location; and
3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-
suppliers.
3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with
the work at any time;
3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and
witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification
shall be conducted at no extra cost to Eskom;
3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,
and supporting documentation through provision of access to view and photocopy, as
required, to support verification of scope of work requirements. Access shall include the
ability to photograph Eskom equipment, systems, system components, materials, etc.;
3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by
itself or sub-suppliers, where Eskom might not have participated in the witnessing of their
quality assurance or control (this refers to inspections, audits, etc. performed by the supplier
on its own sub-suppliers);
3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by
Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and
3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.
supplier’s audit schedule.
3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the
audit programme.
3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier
shall provide all resources to support these activities.
3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.
3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.
3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective
of the agreed payment schedule and in accordance with the conditions of contract.
3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts.
3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as
well as any documentation, materials, or equipment associated with the work, at any time or
project work location.
3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.
3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s
or sub-supplier’s premises and on site where the work is being performed.
3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs
for Eskom oversight of selected functions and to perform surveillance or audits of the work.
3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and
before delivery, construction, erection, and commissioning to measure, test, and inspect the
products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery
order at any time and for any portion of the work that is not being performed in accordance
with the specified/agreed requirements.
plans, processes, procedures and actions undertaken for the purpose of planning for and
maintenance of material deliverables quality. The supplier preservation programme scope includes,
but is not limited to, the following:
3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct
implementation of, preservation programme requirements.
3.8.3.2 Development and implementation of preservation programme training appropriate to work
need.
3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of
services encompassing an online monitoring system and asset tracking during, but not
limited to the following stages: inspections, testing, shipping, transportation, storage, and
commissioning. The supplier is to enable full access during all of these stages in order to
allow the installation of the devices on Eskom-identified products and equipment, which
include the sub-supplier’s testing facilities, processing plant, and any other processes
deemed important towards effective and efficient quality control.
3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service
provider in ensuring seamless installation of the device and other associated installations.
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support structure requirements, for example, stools, pads, or other devices,
substrates, or support required to ensure in-storage and in-transit stability of
systems, system components, equipment, and material, or other discrete units or
items;
provision for physical separation and/or barriers to prevent airborne or direct
transmittal of contaminants between work areas or between work areas and storage
areas, for example, prevention of carbon steel grinding or cutting debris impact on
stainless steel elements, airborne drift of blast aggregate into vessels or machinery,
etc.;
provision for, and final disposition of, temporary and longer-term storage or transit
required supports and related binding devices, for example, stools, stands, sea
fasteners, platforms, chocks, spacers, cabling, etc.;
provision of requirements for temporary work platforms or other support structures
required to ensure provision of preservation services, for example, provision of a
self-elevating work platform for periodic access to elevated fittings, gauges, man-
ways, etc.;
requirements for protection against, or insulation from, contact with other objects, for
example, padding or other protection for external tubing, fittings, or other impact-
sensitive structures or components;
clear physical delineation of temporary and longer-term storage areas supplemented
by hard and soft barriers, as required, to maintain a protective perimeter;
documented agreements with storage facility and transportation provider
management regarding security management, including, but not limited to, facility
access and egress control and control of access to project goods and materials
within facility boundaries or aboard vehicles or vessels; and
detailed procedures for inspection and testing to verify performance of preservation
procedures and to provide for timely notice and corrective action to maintain
preservation status.
3.8.3.18 The supplier’s preservation management programme scope shall encompass
management of preservation requirements, from initial transfer of ownership or management
responsibility to project scope of responsibility, through any period of temporary or longer-
term storage and through any period of transit, including transit for final delivery at point of
active use or installation.
3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously
address processes and procedures to ensure that storage and control of materials are
accomplished in accordance with manufacturer recommendations, specifications, and
project-specific requirements.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.4 Quality Audits Related Conditions
3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review
schedule and shall incorporate the current schedule as an attachment to the supplier CQP.
3.8.4.2 The supplier’s quality audit and related quality performance review schedule development
process shall be designed to incorporate consideration of information generated by
previously conducted audits and reviews, by input from project risk management evaluations
(risk register), or from Eskom or sub-supplier subject matter expertise.
3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected
audits as an observer and by assessing the supplier during key work stages. Eskom will
coordinate with the supplier to develop an oversight schedule aligned with the supplier’s
audit schedule.
3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the
supplier reflected in the audit programme.
3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and
unscheduled, during all phases of the contract. The supplier shall provide all resources to
support these activities.
3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture
and before delivery, construction, erection, and commissioning to measure, test, and inspect
the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect
products that are being manufactured by any sub-supplier. This includes surveillances.
3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-
suppliers.
3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting
quality audits and related quality performance reviews shall be defined in the supplier CQP
and shall be in compliance with the Project Quality Personnel Qualification Specification.
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom
3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated
by the supplier as a matter of urgency in order to determine the root cause, corrective action
measures, as required, with implementation time frames.
3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to
Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days
from the date of issue of the nonconformity and should be aligned with the site
requirements/procedure.
3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the
supplier proceeding with any pending/further intervention or corrective action, as may be
required by Eskom.
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during
the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in
breach of contract and shall be held liable for any repair, rework, and/or associated
replacement costs. The supplier may, in such instances, also be held liable for the full costs
associated with the conducting of follow-up audits/surveillances/inspections.
3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection
reports raised by Eskom or its appointed inspection authority/agency shall form the basis of
any action to rescind/withdraw the supplier’s qualification status.
3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and
issued to the suppliers via the contract communication protocol. The suppliers shall
investigate the matter and respond in writing to Eskom of disposition within the stated
contractual conditions.
Note: The dates for the disposition should align to contractual conditions.
3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and
shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the
system failures. The supplier with raise a Corrective Action Report and undertake Root
scope of work for the provision of the following special process services:
3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified
or work methods and operators tested and qualified are controlled and all steps followed
before the work can commence.
3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication
techniques, coating, painting, etc.
3.8.6.3 All special processes (procedures and processes) shall be submitted for review and
acceptance by Eskom, accredited or certified agency. No work shall commence until these
are accepted.
3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified
or approved by an accredited body and proof of certification shall be submitted to Eskom for
review. An example for this will be the Welding Management System based on ISO 3834.
3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review
and acceptance.
Kerseri Pather General Manager: Risk and Sustainability
Lenock Meyer Acting Senior Manager: Quality Management
Pamela Dondashe Middle Manager: Quality Assurance
Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management
Suzette Manthe Senior Advisor: Quality Performance and Planning
Lorna Ndlela Middle Manager: Eskom Document and Records Management
October 2021 3 SA Sambo Specification was due for revision and in addition, to
align the requirements with the latest Eskom business
processes and systems.
October 2018 2 SA Sambo Specification reviewed to be aligned with the
requirements of ISO 9001:2015
March 2016 1 SA Sambo Specification was due for revision and also to
repackage the requirements and tender returnable
documents into four categories.
December 2011 0 A Hunter New document
Pricing Schedule
Source: 240-105658000 Supplier Quality Management Specification (3).pdfbut may not be limited to these.
2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside
the control room (breakers, bus-bars, CT’s, VT’s and transformers).
2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control
and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and
tele-control).
2.3.15 Special Process: is any production or service process which generates products or services
which cannot be measured, monitored, or verified prior to delivery and use.
2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.
Health & Safety
Source: 240-105658000 Supplier Quality Management Specification (3).pdf[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy
[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and
Contractual Terms
Source: 240-105658000 Supplier Quality Management Specification (3).pdfReg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions
to address preservation and control of valves, electrical motors and components,
mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,
gaskets, coatings, insulation, and other materials. Special precautions include, but are not
limited to, supplier-specified maintenance procedures related to engines, electric motors,
pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.
3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the
system, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented in purchase orders, work authorisations, and other
communications between the supplier and sub-suppliers.
3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,
supplier procurement processes shall ensure clear and unambiguous documentation of sub-
supplier input into preservation management programme requirements.
3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project logistics, construction management, quality, security,
and other project functional areas, as required, for efficient and effective implementation of
preservation requirements.
3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-
supplier responsibility for execution of all preservation management programme elements,
including, but not limited to, all systems, processes, procedures, methods, ready access to
records, and provision of equipment, tools, or services essential to efficient and effective
execution of the preservation management programme.
3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are
clearly and unambiguously defined within the project team and efficiently and effectively
implemented at all project scope of work locations. Inclusion of supplier and sub-supplier
scope of work in the development and implementation of a preservation management
programme shall be considered essential to efficient and effective preservation
management programme execution.
3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility
for oversight and management of preservation management programme elements during
every stage of project development.
3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation
records for inspection and audit.
Section
Source: 240-105658000 Supplier Quality Management Specification (3).pdfSupplier Quality Management: Specification Unique Identifier: 240-105658000
The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
implementation, and maintenance of a quality management system (QMS) that conforms to the
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
inspection, hold points, surveillances, witnesses, reviews and verifications.
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
Title: Supplier Quality Management: Document Identifier: 240-105658000
Functional Area: Quality Management
Quality Quality Manager Quality Risk and
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
These rules are linked to the work category, industry, or regulated service area.
Act 54 of 1972
Relevant to food safety, catering, canteens, food handling and nutrition-programme procurement.
Relevant because this tender appears to involve food supply, catering, canteens, nutrition programmes, or food handling.
Act 85 of 1993
Sets health and safety duties for contractors, employers and service providers working on public-sector sites.
Relevant because this tender appears to involve food supply, catering, canteens, nutrition programmes, or food handling.
Act 40 of 2000
Relevant where meat products, meat handling or abattoir certification may apply.
Relevant because this tender appears to involve food supply, catering, canteens, nutrition programmes, or food handling.
Address
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Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
13
Last checked
08 Sept 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
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