Training of water testing laboratory personnel: glp, method validation & measurement uncertainty, rca & corrective actions, and water sampling (RFQ2027-LAB-007)

Closing date and time: 09 October 2026 at 16:00.

No compulsory briefing session or site visit is stated.

SCM enquiries

• Contact: Ms Z Mhlongo
• Telephone: 034 328 5000
• Email: [email protected]

Technical enquiries

• Contact: Sthabile Mdluli
• Telephone: 082 774 4291
• Email: [email protected]

Submission

• Method: email
• Submission email: [email protected]

Head office address

79 Harding Street

Newcastle

South Africa

2940

Postal address

Private Bag X6644

Newcastle

2940

General switchboard: 034 328 5000

Fax: 034 326 3388

General email: [email protected]

Submission method: email only.

Submission email: [email protected]

Email subject line: must be the RFQ number "RFQ2027-LAB-007".

Closing time: 16:00 on 09 October 2026.

Returnable documents — all must be completed, signed and submitted with the quote; omission renders the submission invalid:

• MBD 4 (Declaration of Interest): discloses whether the bidder, its directors, shareholders or their close family are in the service of the state or connected to anyone involved in adjudicating this bid.
• MBD 6.1 (Preference Points Claim Form): claims the specific-goal preference points; unclaimed points are not awarded.
• MBD 9 (Certificate of Independent Bid Determination): certifies the price was determined independently and without collusion with competitors.
• CSD summary report showing a tax compliant status.
• Bidder identification details: service provider name, Central Database (CSD) number and company registration number.

Technical documents required with the quote:

• Proof of SAQA/SETA accreditation or alignment for training delivery.
• Training course outline.
• Facilitator CVs.
• At least 2 contactable reference letters.

Disqualification risks:

• Any of the compulsory MBD forms or the CSD tax-compliant report omitted.
• Quote sent without the RFQ number in the email subject line.
• Quote received after the closing time.

Compulsory documents — omission renders the submission invalid:

• MBD 4 (Declaration of Interest): discloses any state service or relationship with persons involved in adjudicating the bid.
• MBD 6.1 (Preference Points Claim Form): claims specific-goal preference points.
• MBD 9 (Certificate of Independent Bid Determination): certifies independent, non-collusive pricing.
• CSD summary report showing a tax compliant status.
• Service provider name, CSD number and company registration number.

Technical documents required with the quote:

• SAQA/SETA accreditation or alignment proof.
• Training course outline.
• Facilitator CVs showing at least 5 years of ISO/IEC 17025 laboratory and training experience.
• At least 2 contactable reference letters for similar training delivered to testing laboratories in the last 3 years.

Submission: email [email protected] with the RFQ number "RFQ2027-LAB-007" as the email subject, by 09 October 2026 at 16:00.

Adjudicated under the Preferential Procurement Regulations, 2022 and the Preferential Procurement Policy Framework Act 5 of 2000.

Preference point system: 80/20.

• Price: 80 points.
• Specific goals: 20 points.
• Total: 100 points.

Specific goals claimed on MBD 6.1 (points are not awarded for unclaimed goals):

• Locality within uThukela Water jurisdiction, KwaZulu-Natal: 5 points.
• Locality outside KwaZulu-Natal: 0 points.
• 100% Black owned: 5 points.
• Women: 5 points.

Other evaluation notes:

• Preference points are only awarded where the supporting proof or documentation is submitted with the quote.
• The municipal entity may require a bidder to substantiate any preference claim at any time.
• The entity reserves the right to accept all, some or none of the bids, wholly or in part, and is not obliged to accept the lowest bid.

The uThukela Water Testing Laboratory requires an accredited service provider to design, facilitate and assess short-course training for its laboratory staff, aligned with ISO/IEC 17025 for testing and calibration laboratories.

Courses and delegate numbers

• Good Laboratory Practice (GLP): 7 delegates.
• Method Validation & Measurement Uncertainty Estimation: 6 delegates.
• Root Cause Analysis (RCA) & Corrective Actions: 6 delegates.
• Water Sampling Techniques: 3 delegates.

Good Laboratory Practice (GLP) content

• Quality management principles aligned with ISO/IEC 17025.
• Equipment maintenance, calibration, traceability and safety protocols in a water laboratory.
• Data integrity, sample handling and record-keeping practices.

Method Validation & Measurement Uncertainty Estimation content

• Selection, performance evaluation and validation of chemical and microbiological water analysis methods.
• Determination of accuracy, precision, limit of detection (LOD) and limit of quantitation (LOQ) in line with SANAS TR26 and TR28.
• Practical calculation of expanded measurement uncertainty per ISO/IEC 17025.

Root Cause Analysis (RCA) & Corrective Actions content

• Systematic problem-solving techniques.
• Investigating non-conformances (NCs), out-of-specification (OOS) results and proficiency testing failures.
• Formulating, implementing and assessing the effectiveness of corrective actions.

Water Sampling Techniques content

• Standardised sampling for chemical and microbiological testing across surface water, groundwater, drinking water and wastewater systems.
• Pre-sampling preparation, container selection, sample preservation and storage parameters.
• Chain of Custody (CoC) procedures, sample labelling, transport conditions and receipt criteria.

Deliverables

• Training material and workbooks for all delegates.
• Interactive onsite facilitation at 79 Harding Street, Newcastle.
• Formal assessment or assignment, and issue of Certificates of Competence (or Certificates of Attendance where applicable).

Facilitators: CVs must demonstrate a minimum of 5 years of practical experience in ISO/IEC 17025 laboratory environments and in training laboratory personnel.

Provider track record: at least 2 contactable reference letters for similar training delivered to testing laboratories within the last 3 years.

Accreditation: proof of SAQA/SETA accreditation or alignment for training delivery is required.

Training must align with ISO/IEC 17025 requirements for testing and calibration laboratories.

Quality-related course content

• GLP: quality management principles aligned with ISO/IEC 17025; equipment maintenance, calibration and traceability; data integrity, sample handling and record-keeping.
• Method Validation & Measurement Uncertainty: method selection, performance evaluation and validation; accuracy, precision, LOD and LOQ determined per SANAS TR26 and TR28; practical calculation of expanded measurement uncertainty.
• RCA & Corrective Actions: investigation of non-conformances, out-of-specification results and proficiency testing failures, and assessment of corrective action effectiveness.
• Water Sampling: Chain of Custody procedures, sample labelling, transport conditions and receipt criteria.

Provider quality requirements

• Proof of SAQA/SETA accreditation or alignment for training delivery.
• Facilitator CVs showing at least 5 years of practical ISO/IEC 17025 laboratory experience and training of laboratory personnel.
• At least 2 contactable reference letters for similar training delivered to testing laboratories within the last 3 years.

Quote must be priced per course, excluding VAT, showing unit price and total price per line:

• Good Laboratory Practice (GLP) Training — 7 delegates.
• Method Validation & Measurement Uncertainty Estimation — 6 delegates.
• Root Cause Analysis & Corrective Actions Training — 6 delegates.
• Training Manuals & Assessment Fees — lump sum.
• Water Sampling Techniques — 3 delegates.

The quote must show the subtotal, VAT at 15%, and the total quotation amount including VAT.

Pricing format: quote priced per course, excluding VAT, with unit price and total price per line.

Pricing schedule

• Good Laboratory Practice (GLP) Training: 7 delegates.
• Method Validation & Measurement Uncertainty Estimation: 6 delegates.
• Root Cause Analysis & Corrective Actions Training: 6 delegates.
• Training Manuals & Assessment Fees: lump sum.
• Water Sampling Techniques: 3 delegates.
• Subtotal, VAT at 15%, and total quotation amount including VAT must be shown.

No bid security, performance guarantee, retention or payment terms are stated.

CSD registration: a CSD summary report reflecting a tax compliant status must be submitted; the CSD number and company registration number must be provided.

Accreditation: proof of SAQA/SETA accreditation or alignment for training delivery is mandatory.

Facilitator experience: CVs must show at least 5 years of practical experience in ISO/IEC 17025 laboratory environments and in training laboratory personnel.

Track record: at least 2 contactable reference letters for similar training delivered to testing laboratories within the last 3 years.

Course outline: a training course outline must be submitted.

Preference claims: specific-goal points are only awarded where the supporting proof is submitted with the quote.

No CIDB grading or B-BBEE level threshold is stated.

Preference points are awarded only for specific goals claimed on MBD 6.1; unclaimed goals score nothing.

Specific goals and points (80/20 system)

• Locality within uThukela Water jurisdiction, KwaZulu-Natal: 5 points.
• Locality outside KwaZulu-Natal: 0 points.
• 100% Black owned: 5 points.
• Women: 5 points.

Supporting proof for each claimed goal must be submitted with the quote; the entity may require substantiation of any claim at any time.

Adjudication follows the Preferential Procurement Regulations, 2022 and the Preferential Procurement Policy Framework Act 5 of 2000.

Preference point system: 80/20.

• Price: 80 points.
• Specific goals: 20 points.

Specific goals are claimed on MBD 6.1; no points are awarded for goals not claimed. Preference points are only awarded where the required proof is submitted with the quote.

The municipal entity may accept all, some or none of the bids, wholly or in part, and is not obliged to accept the lowest bid.