Supply, delivery, repair and installation of digital two-way radio communication devices and a control room system, with three-year support of emergency services radio networks — george municipality (GMT009/26-27)

Appointment of a service provider to supply, deliver, repair and install digital two-way radio communication devices and a control room system for three years from date of appointment.

Compulsory briefing session

• Date: Monday, 26 October 2026 at 11:00
• Venue: Fire Department, 127 Mitchell Street, George
• Non-attendance disqualifies the bid.

Closing

• Date: Monday, 16 November 2026 at 12:00
• Tenders opened the same day at 12:05 in the Committee Room.

Enquiries

• Contact: Mr J Brand
• Telephone: 044 801 6300
• Email: [email protected]

Submission address

Tender box, Fifth Floor

Supply Chain Management

Civic Centre

71 York Street

George

Tender document collection

Supply Chain Management Unit

Fifth Floor, Civic Centre

71 York Street

George

Briefing venue

Fire Department

127 Mitchell Street

George

Submission method

• Sealed envelope clearly marked with the tender number, deposited in the tender box.
• Tender box: Fifth Floor, Supply Chain Management, Civic Centre, 71 York Street, George.
• Closing: 12:00 on Monday, 16 November 2026.
• Tenders opened the same day at 12:05 in the Committee Room.
• Late or unmarked tenders will not be considered.
• Posted, faxed or emailed tenders will not be accepted.

Returnable documents

• TCS PIN confirming the bidder's tax compliance status.
• Proof of an accredited two-way radio workshop.
• Letter or proof of authorised reseller status for the products offered.
• At least 2 or 3 reference clients for projects completed in the past 7 years.
• CVs for the Senior Engineer, Junior Engineer and Project Manager posts.

Tender documents

• Available for a non-refundable deposit of R309.35 per set from the SCM Unit, Fifth Floor, Civic Centre, 71 York Street, George, or free of charge on www.george.gov.za.

A TCS PIN for tax compliance must accompany the tender. The successful bidder must register on the Central Supplier Database (CSD).

Two-stage evaluation.

Stage 1 — Eligibility (pass/fail)

• Accredited two-way radio workshop, with proof submitted.
• Authorised reseller status for the products offered, with supporting letter or proof.
• At least 7 years' proven track record supporting and maintaining emergency services digital radio networks.
• At least 2 or 3 reference clients for projects completed within the past 7 years.
• CVs for Senior Engineer, Junior Engineer and Project Manager meeting the stated qualifications.
• Failure to submit the required proof with the bid renders the bidder non-responsive. Only clarity on information already submitted may be requested; no additional documentation is accepted after the closing date.

Stage 2 — Price, B-BBEE status and specific goals

• Price: 80 points.
• B-BBEE status and specific goals: 20 points.
• Evaluated under the PPPFA Regulations 2022, the George Municipality Supply Chain Management Policy and the George Municipality Preferential Procurement Policy.

Scope

• Supply, delivery, repair and installation of digital two-way radio communication devices.
• Supply and installation of a control room system.
• Contract period: three years from date of appointment.

Key personnel

• Junior Radio Engineer: BSc/BEng in Electrical, Electronic or Telecoms Engineering; 0-2 years' experience; basic RF principles, basic programming, multi-meter use and troubleshooting.
• Senior Radio Engineer: BEng or Master's in Electrical/Telecoms Engineering; 5-8+ years' hands-on digital radio field experience; DMR/TETRA system design, spectrum analysis, coverage simulation and Professional Engineer (PE) registration.
• Project Manager: Bachelor's degree in Engineering, Business or IT; 3-7+ years managing technology or telecom infrastructure deployment; RF timelines, resource scheduling and vendor management.
• Bidders without these staff in permanent employment may submit CVs of persons they intend to employ if awarded.

Tender documents

• Non-refundable deposit of R309.35 per set from the SCM Unit; also available free of charge on www.george.gov.za.

Pricing

• Price carries 80 of the 100 evaluation points.

Eligibility

• Accredited two-way radio workshop (proof required).
• Authorised reseller status for the products offered (supporting letter or proof).
• At least 7 years' track record supporting and maintaining emergency services digital radio networks.
• At least 2 or 3 reference clients from projects completed in the past 7 years.
• Qualified Senior Engineer, Junior Engineer and Project Manager (CVs required).

Tax and registration

• A TCS PIN for tax compliance must be submitted with the tender.
• The successful bidder must register on the Central Supplier Database (CSD).

B-bbee

• B-BBEE status and specific goals carry 20 of the 100 evaluation points under the PPPFA Regulations 2022.

B-BBEE status and specific goals carry 20 of the 100 evaluation points, with price carrying 80. Evaluation follows the PPPFA Regulations 2022, the George Municipality Supply Chain Management Policy and the George Municipality Preferential Procurement Policy.

Track record and staffing requirements: at least 7 years supporting and maintaining emergency services digital radio networks; at least 2 or 3 reference clients from projects completed in the past 7 years; CVs for the Senior Engineer, Junior Engineer and Project Manager, or for persons the bidder intends to employ if awarded.

Stage 1 eligibility

• Accredited two-way radio workshop, with proof submitted.
• Authorised reseller status for the products offered, with supporting letter or proof.
• At least 7 years' proven track record supporting and maintaining emergency services digital radio networks.
• At least 2 or 3 reference clients for projects completed within the past 7 years.
• CVs for Senior Engineer, Junior Engineer and Project Manager, or CVs of persons to be employed if awarded.

Qualification requirements

• Junior Radio Engineer: BSc/BEng in Electrical, Electronic or Telecoms Engineering; 0-2 years' experience; basic RF principles, programming, multi-meter use and troubleshooting.
• Senior Radio Engineer: BEng or Master's in Electrical/Telecoms Engineering; 5-8+ years' hands-on digital radio field experience; DMR/TETRA system design, spectrum analysis, coverage simulation and Professional Engineer (PE) registration.
• Project Manager: Bachelor's degree in Engineering, Business or IT; 3-7+ years managing technology or telecom infrastructure deployment; RF timelines, resource scheduling and vendor management.

Consequence

• Failure to submit the required proof with the tender renders the bidder non-responsive. Only clarity on information already submitted may be requested; no additional documentation is accepted after the closing date.

Stage 2 awards 80 points for price and 20 points for B-BBEE status and specific goals. Stage 1 is an eligibility screening that a bid must pass before Stage 2 is scored.

Appointment of a service provider for the supply, delivery, repair and installation of digital two-way radio communication devices and a control room system, for three years from the date of appointment.

Compulsory briefing session (attendance mandatory)

• Date: Monday, 26 October 2026
• Time: 11:00
• Venue: Fire Department, 127 Mitchell Street, George
• Non-attendance disqualifies the bid.

Closing

• Date: Monday, 16 November 2026
• Time: 12:00
• Bids opened the same day at 12:05 in the Committee Room.

Compulsory briefing session

• Date: Monday, 26 October 2026
• Time: 11:00
• Venue: Fire Department, 127 Mitchell Street, George
• Attendance is mandatory; non-attendance disqualifies the bid.

Enquiries

• Contact: Mr J Brand
• Email: [email protected]
• Telephone: 044 801 6300

Submission address

Tender box, Fifth Floor

Supply Chain Management

Civic Centre

71 York Street

George

Compulsory briefing venue

Fire Department

127 Mitchell Street

George

Submission method

• Sealed envelope, clearly marked with tender number GMT009/26-27, deposited in the tender box at George Municipality, Fifth Floor, Supply Chain Management, Civic Centre, 71 York Street, George.
• Closing: 12:00 on Monday, 16 November 2026. Bids are opened the same day at 12:05 in the Committee Room.
• Posted, faxed and e-mailed bids are not accepted.
• Late bids and bids that are not clearly marked are rejected.

Documents to submit with the bid

• TCS PIN confirming the bidder's tax compliance status.
• Proof of an accredited two-way radio workshop.
• Supporting letter or proof of authorised reseller status for the products offered.
• At least two or three reference clients for projects completed in the past seven years.
• CVs for the Senior Radio Engineer, Junior Radio Engineer and Project Manager.
• The successful bidder must register on the Central Supplier Database (CSD).

Tender documents

• Available from the Supply Chain Management Unit, Fifth Floor, Civic Centre, 71 York Street, George at a non-refundable R309.35 per set, or free of charge from www.george.gov.za.

Disqualification risks

• Non-attendance at the compulsory briefing session.
• Any Stage 1 eligibility proof omitted — the bid is deemed non-responsive.
• No additional documentation may be submitted after the closing date; only clarity on information already submitted may be requested.

Two-stage evaluation.

Stage 1 — Eligibility (pass or fail)

• Accredited two-way radio workshop, with proof submitted.
• Authorised reseller status for the products offered, with supporting letter.
• Proven track record of at least seven years supporting and maintaining emergency services digital radio networks.
• Two or three reference clients for projects completed within the past seven years.
• CVs meeting the stated qualifications for Senior Radio Engineer, Junior Radio Engineer and Project Manager.
• Failure to submit the required proof renders the bid non-responsive.

Stage 2 — Price, B-BBEE status and specific goals

• Preference point system: 80/20.
• Price: 80 points.
• B-BBEE status and specific goals: 20 points.
• Applied framework: PPPFA Regulations 2022, George Municipality Supply Chain Management Policy and George Municipality Preferential Procurement Policy.

Scope

• Appointment of a service provider for the supply, delivery, repair and installation of digital two-way radio communication devices and a control room system.
• Contract period: three years from date of appointment.
• The service must support emergency services digital radio networks.

Personnel requirements

• Senior Radio Engineer: BEng or Master's degree in Electrical/Telecoms Engineering; 5 to 8+ years hands-on digital radio field experience; DMR/TETRA system design, spectrum analysis, coverage simulation; Professional Engineer (PE) registration.
• Junior Radio Engineer: BSc/BEng in Electrical, Electronic or Telecoms Engineering; 0 to 2 years; basic RF principles, programming, multi-meter usage and troubleshooting.
• Project Manager: Bachelor's degree in Engineering, Business or IT; 3 to 7+ years managing technology or telecoms infrastructure deployment; understanding of RF timelines, resource scheduling and vendor management.
• Where the required staff are not in permanent employment, CVs of the persons the bidder intends to appoint on award must be included.

Tender documents

• Non-refundable deposit of R309.35 per set from the Supply Chain Management Unit; also obtainable free of charge from the municipal website.

Tax and registration

• A TCS PIN for the bidder's tax compliance status must accompany the bid.
• The successful bidder must register on the Central Supplier Database (CSD).

Stage 1 eligibility (pass or fail)

• Accredited two-way radio workshop — proof required.
• Authorised reseller status for the products offered — supporting letter required.
• Minimum seven years' proven track record supporting and maintaining emergency services digital radio networks.
• Two or three reference clients for projects completed in the past seven years.
• CVs for Senior Radio Engineer, Junior Radio Engineer and Project Manager meeting the stated qualifications.
• Omitting any of the above makes the bid non-responsive.

B-bbee

• B-BBEE status and specific goals carry 20 of the 100 preference points under the 80/20 system.

No health and safety requirements are stated. The material extracted under this heading concerns eligibility: a track record of at least seven years supporting and maintaining emergency services digital radio networks, two or three reference clients from projects completed in the past seven years, and CVs for the Senior Engineer, Junior Engineer and Project Manager, including CVs of persons the bidder intends to employ if the required staff are not permanently employed.

Submission

• Sealed envelope marked with the tender number, placed in the tender box at George Municipality, Fifth Floor, Supply Chain Management, Civic Centre, 71 York Street, George by 12:00 on Monday, 16 November 2026.
• Bids opened the same day at 12:05.
• Late or unmarked bids are not considered; posted, faxed and e-mailed bids are not accepted.
• Tender documents cost a non-refundable R309.35 per set from the Supply Chain Management Unit, or are free from the municipal website.
• A TCS PIN for tax compliance must accompany the bid.
• The successful bidder must register on the Central Supplier Database (CSD).

Municipal rights

• The Municipality may withdraw the invitation, re-advertise, reject any bid or accept part of a bid, and is not bound to accept the lowest or any bid.
• An alternative bidder may be appointed.

Stage 1 eligibility (pass or fail)

• Accredited two-way radio workshop, with proof submitted.
• Authorised reseller status for the products offered, with supporting letter or proof.
• At least seven years' proven track record supporting and maintaining emergency services digital radio networks.
• Two or three reference clients for projects completed within the past seven years.
• CVs for Senior Radio Engineer, Junior Radio Engineer and Project Manager; if these staff are not permanently employed, CVs of the intended appointees must be provided.
• Qualification requirements: Junior Radio Engineer — BSc/BEng in Electrical, Electronic or Telecoms Engineering, 0 to 2 years, basic RF principles, programming, multi-meter usage, troubleshooting; Senior Radio Engineer — BEng/Master's in Electrical/Telecoms Engineering, 5 to 8+ years hands-on digital radio field experience, DMR/TETRA system design, spectrum analysis, coverage simulation, PE registration; Project Manager — Bachelor's degree in Engineering, Business or IT, 3 to 7+ years in technology or telecoms infrastructure deployment, RF timelines, resource scheduling, vendor management.
• Missing proof makes the bid non-responsive; only clarity on information already submitted may be requested, and no additional documentation is accepted after the closing date.

The George Municipality requires a service provider to supply, deliver, repair, and install digital two-way radio communication devices and a control room support system for a period of three years. This includes supporting and maintaining the existing DMR Digital (IP-Site) radio system and TRBOnet control room infrastructure, providing coverage for essential services, and enabling inter-agency communication during disasters. The service provider must also assist with future network expansion.

Compulsory Briefing Session:

• Date: Monday, 26 October 2026
• Time: 11:00
• Venue: Fire Department, 127 Mitchell Street, George
• Attendance is compulsory; non-attendance will disqualify the tender.

Closing Date and Time:

• Date: Monday, 16 November 2026
• Time: 12:00

A compulsory briefing session will be held on Monday, 26 October 2026, at 11:00 at the Fire Department, 127 Mitchell Street, George. Non-attendance at this session will result in the disqualification of the tender.

Enquiries:

• Contact Person: Mr. J Brand
• Role: Not specified
• Telephone: 044 801 3600
• Email: [email protected]

Submission Address:

George Municipality

Supply Chain Management Unit

The Civic Centre (5th Floor)

York Street

George

Service/Delivery Address:

George Municipality

Civic Centre

71 York Street

George

6530

Tenders must be submitted in a sealed envelope, clearly marked 'Tender No. GMT009/26-27', and placed in the tender box at the George Municipality, Fifth Floor, Supply Chain Management, Civic Centre, 71 York Street, George. The closing date and time for submission is Monday, 16 November 2026, at 12:00. Late, unmarked, posted, faxed, or emailed tenders will not be considered. The bid box is open from 07:45 to 16:30, Monday to Friday. Bids must be submitted on the official forms provided.

Returnable forms and documents:

• SBD 1 (Invitation to Bid)
• Details of Tenderer
• Details of Tendering Entity’s Bank
• Resolution taken by the Board of Directors / Members / Partners
• Resolution taken by the Board of Directors of a Consortium or Joint Venture (if applicable)
• Joint Venture Information / Agreement (if applicable)
• Schedule of Proposed Sub-Contractors (if applicable)
• Tender Specifications (completed)
• Pricing Schedule (completed)
• Past Experience (completed)
• The Tender Offer and Acceptance (completed)
• MBD1 – Tax Compliance Information (TCS PIN or CSD number required)
• MBD4 – Declaration of Interest
• MBD6.1 – Preference Points Claim form
• MBD8 – Declaration of Bidder’s Past Supply Chain Management Practices
• MBD9 – Certificate of Independent Bid Determination
• Certificate for Municipal Services
• Original or valid certified copy of B-BBEE certificate (or sworn affidavit for EMEs/QSEs)
• Proof of accredited two-way radio workshop
• Supporting letter/proof of being an authorised reseller
• CVs for Senior Engineer, Junior Engineer, and Project Manager
• General Conditions of Contract (GCC)

Disqualification risks:

• Non-attendance of the compulsory briefing session.
• Late or unmarked tenders.
• Tenders submitted via post, fax, or email.
• Failure to price all line items in the Bill of Quantities.
• Failure to submit required proof for eligibility criteria.

Tenders will be evaluated in two stages:

Stage 1: Eligibility

• Bidder must possess an accredited two-way radio workshop (proof required).
• Bidder must be an authorised reseller for the products supplied (supporting letter/proof required).
• Bidder must have a proven track record of at least 7 years in supporting and maintaining emergency services digital radio networks.
• Bidder must provide at least 2-3 reference clients for projects completed within the past 7 years.
• Bidder must submit CVs for Senior Engineer, Junior Engineer, and Project Manager with the stipulated qualifications and experience. CVs of intended hires are acceptable if permanent staff are not available.
• Failure to submit proof for the above eligibility criteria will result in the bid being deemed non-responsive. No additional documentation will be requested after the closing date.

Stage 2: Price, B-BBEE Status and Specific Goals

• Evaluation and award will be based on the Preferential Procurement Policy Framework Act (PPPFA) Regulations 2022, George Municipality’s Supply Chain Management Policy, and Preferential Procurement Policy.
• Scoring split: 80 points for price and 20 points for B-BBEE status and Specific Goals.
• Evaluation criteria also include relevant specifications, value for money, and capacity to execute the contract.
• Bids will not be considered from persons in the service of the state, provincial government, or municipality.
• For Trusts, Consortia, or Joint Ventures, points for B-BBEE status level will be awarded based on the entity's certificate.

Scope of Work:

Appointment of a service provider to supply, deliver, repair, and install digital two-way radio communication devices and a control room support system for a period of three years.

Key Requirements:

• Support and maintenance of the existing municipal DMR Digital (IP-Site) radio system and TRBOnet control room infrastructure.
• Provide coverage for essential services, including the Go-George public transport service.
• Facilitate communication between George Municipality emergency services and other Western Cape emergency services during disasters.
• Workshop must be located within a 100 km radius of George, or an office must be established within this radius within 30 days of appointment.
• Workshop must accommodate trucks for installations and repairs.
• Maintenance and service must be provided within 48 hours of a request.
• Radio equipment offered must be compatible with the existing Motorola Digital DMR equipment.
• 24/7 support is required in case of service interruption or compromised services.
• A Service Level Agreement (SLA) will be entered into, covering hardware/software upgrades, communication uptimes, support levels, training, performance penalties, data ownership, exit conditions, insurance, and on-site support. The SLA must be signed within 30 days of award.

Site Specifications (Radio Repeater Site):

• Coverage within the George Jurisdiction.
• Secure structure with roof and entrance door.
• Rack space for municipal equipment.
• Primary Power (Solar or mains).
• Backup UPS Power sufficient for a minimum 4-hour outage (12v Battery Power).
• Sufficient space on mast for municipal requirements.
• Remote management capability.
• Minimum 6-meter lattice mast.
• Suitable lightning protection.
• Coverage map to be provided, similar or better than existing.
• Site must securely house George Municipality digital radio equipment.

Site Specifications (Ad Hoc Site Rental):

• Secured site, minimum 5x5 meters squared.
• 24/7/365 road access (gravel or tar).
• Preferably with 220v supply, or solar capable.
• Potential installation includes a 3x3 concrete slab, 6-15 meter lattice mast, secure enclosure, security camera, point-to-point/multipoint links, digital terrestrial repeater equipment, and secure fencing.
• Municipality will pay up to a 10% mark-up on supplier vendor invoices for land rental; municipality reserves the right to conduct land valuation and negotiate mark-ups.

Professional Services (Hourly Rates):

• Senior Engineer: Installation, configuration, or consultation.
• Junior Engineer: Manual labour or support to Senior Engineer.
• Project Manager: Overseeing engineers for timely completion.

Equipment and Services to be supplied include:

• Digital (TDMA) VHF Mobile Radio Equipment (e.g., Motorola DM 4601E).
• Digital (TDMA) VHF Portable Radio Equipment (e.g., Motorola R7).
• Digital Repeater (TDMA) VHF System Equipment (e.g., SLR 5500).
• Vehicles: Mobiles Auto Sense Units Auto Sense Connect.
• Control Room Setup (e.g., TRBOnet Server, UPS, KVM).
• Turbonet Interface / Client Control Equipment (e.g., TRBOnet licences, consoles).
• Miscellaneous items (e.g., reprogramming, mast installation).
• IP Site Connect Network (e.g., Cambium PTP links).
• ICASA Licenses (application processing).

Maintenance:

• System patches rollout (issue resolution).
• System security patches rollout (security risk resolution).
• System Software Upgrades (optimisation).

Incident Management:

• Resolution of issues in line with the agreed SLA.

The service provider is expected to provide support and maintenance for existing municipal radios and repeaters, offer site rental options for network expansion, undertake new installations for growth and coverage, and provide strategic roadmap guidance based on sector technology expertise. Maintenance includes system patches rollout, security patches rollout, and system software upgrades. Incident management requires resolution of issues in line with the agreed SLA, with 24/7 support needed for service interruptions.

Bidders must have a proven track record of at least 7 years in supporting and maintaining emergency services digital radio networks. They must provide details of similar works/services satisfactorily completed, including the contract value and employer contact information. The following key personnel with specified qualifications and experience are required: Senior Engineer (BEng/Master's in Electrical/Telecoms Engineering, 5-8+ years experience, PE registration), Junior Engineer (BSc/BEng in Electrical/Electronic/Telecoms Engineering, 0-2 years experience, basic RF principles, programming, troubleshooting skills), and Project Manager (Bachelor's degree in Engineering/Business/IT, 3-7+ years experience in managing telecom infrastructure deployment). CVs of intended hires are acceptable if permanent staff are not available.

Tenderers must provide a rate for all line items in the Bill of Quantities. Failure to price any item will result in the tender being deemed non-responsive. The Bill of Quantities covers various equipment and services, including communication control systems, mobile and portable radio equipment, repeaters, network links, repairs, spares, support, and maintenance. A summary of the Bill of Quantities will include subtotals for each section, a grand subtotal, and a 15% VAT. Professional services (Senior Engineer, Junior Engineer, Project Manager) will be charged at hourly rates as specified in the pricing schedule.

Pricing Schedule:

• Tenderers must provide a rate for all line items in the Bill of Quantities. Failure to do so will result in the tender being deemed non-responsive.
• The Bill of Quantities includes sections for Communication Control Centre and System Software, Digital Mobile Radio Equipment, Digital Portable Radio Equipment, Digital Repeater System Equipment, Feeder/Mast/Termination/Battery Back Up, ICASA Licenses, Point to Point Wireless Network, Workshop Repairs and Spares, and Support and Maintenance.
• A summary of the Bill of Quantities will include subtotals for each section, a grand subtotal, and a 15% Value Added Tax (VAT).

Travel Rate:

A per kilometre rate for round trips from the base (George Fire Department) to any site will be used to calculate travel costs, subject to applicable approved George Municipality legislation.

Support and Maintenance:

• Mark-up on spares/parts: Maximum of 30% in year 3.
• Yearly Escalation: Maximum of 10% per annum.
• High Site Rental: As per specifications.
• Professional charges: Hourly rates for Senior Engineer, Junior Engineer, and Project Manager.

Bid Security/Guarantees:

• Not explicitly mentioned in the provided text. Refer to the full tender document for details.

Mandatory Requirements:

• CSD Registration: Successful bidder must register on the Central Supplier Database (CSD).
• Tax Compliance: A TCS PIN for bidders’ tax compliance information must be submitted with the tender document.
• B-BBEE Compliance: An original or valid certified copy of a B-BBEE certificate (or a sworn affidavit for EMEs/QSEs) must be submitted to qualify for preference points.
• Accredited Workshop: Bidder must possess an accredited two-way radio workshop (proof required).
• Authorised Reseller: Bidder must be an authorised reseller for the products supplied (supporting letter/proof required).
• Proven Track Record: Minimum of 7 years supporting and maintaining emergency services digital radio networks.
• Reference Clients: At least 2-3 reference clients for projects completed within the past 7 years.
• Key Personnel: CVs for Senior Engineer, Junior Engineer, and Project Manager with specified qualifications and experience must be submitted.
• Compatibility: Radio equipment must be compatible with existing Motorola Digital DMR equipment.
• SLA Signature: All relevant responsible parties must sign the SLA within 30 days of tender award.
• No Persons in Service of the State: Bids will not be considered from persons employed by the state, provincial government, or municipality.

Standard Forms:

• SBD 1 (Invitation to Bid)
• MBD1 – Tax Compliance Information
• MBD4 – Declaration of Interest
• MBD6.1 – Preference Points Claim form
• MBD8 – Declaration of Bidder’s Past Supply Chain Management Practices
• MBD9 – Certificate of Independent Bid Determination
• Certificate for Municipal Services
• Joint Venture Agreement (if applicable)

CIDB Grading: Not specified.

Local Content: Not explicitly mentioned, but note 7.2 in terms of local content is referenced regarding mast height.

Not explicitly detailed in the provided text. Refer to the full tender document for specific health and safety requirements.

The tender offer is valid for 90 days from the closing date. Withdrawal or failure to fulfil the contract may result in the bidder being liable for additional expenses incurred by the municipality. Acceptance of the tender will form a binding agreement governed by South African law. The successful bidder must sign the Service Level Agreement (SLA) within 30 days of award. The SLA will be for the period ending November 2029 and will cover various aspects including hardware/software upgrades, communication uptimes, support levels, training, performance penalties, data ownership, exit conditions, insurance, and on-site support.

The service provider must have an accredited two-way radio workshop within a 100 km radius of George, or establish one within 30 days of appointment. Maintenance and service must be provided within 48 hours. Radio equipment must be compatible with existing Motorola Digital DMR equipment. 24/7 support is required for service interruptions. A Service Level Agreement (SLA) will be established for the period ending November 2029, detailing various service aspects. The SLA must be signed within 30 days of award. For ad hoc site rentals, the municipality will pay up to a 10% mark-up on supplier vendor invoices, with the municipality reserving the right to conduct valuations and negotiate mark-ups.

Eligibility requirements include: an accredited two-way radio workshop (proof required), being an authorised reseller (proof required), a minimum of 7 years' experience in supporting emergency services digital radio networks, providing 2-3 reference clients from the past 7 years, and submitting CVs for key technical personnel (Senior Engineer, Junior Engineer, Project Manager) with specified qualifications and experience. The workshop must be within 100 km of George, or established within 30 days of appointment. Maintenance and service must be provided within 48 hours. Radio equipment must be compatible with existing Motorola Digital DMR equipment. 24/7 support is required for service interruptions. A Service Level Agreement (SLA) must be signed within 30 days of award.

Tenders will be evaluated based on the Preferential Procurement Policy Framework Act (PPPFA) Regulations 2022, George Municipality’s Supply Chain Management Policy, and Preferential Procurement Policy. The evaluation criteria include:

1. Relevant specifications
2. Value for money
3. Capacity to execute the contract
4. PPPFA Regulations 2022

Points allocation: 80 points for price and 20 points for B-BBEE status and Specific Goals.