Staff transport services for the port of cape town (36-Month contract)

Provision of dedicated staff transportation services for TNPA at the Port of Cape Town for a period of 36 months. Daily shift notifications are sent by email at 15:00 for Monday–Friday workers, and on Fridays by 15:00 for weekend workers.

Closing time: 15:00 on 10 November 2026. Daily shift notifications are sent by email at 15:00; weekend notifications are sent on Fridays by 15:00.

Returnable documents: the completed Annexure B Price Schedule, with rates quoted in ZAR excluding VAT, subtotals, VAT at 15%, and totals including VAT for each route. No other returnable forms are specified in the provided document.

Price evaluation uses the rates quoted for Route 1 (Northern Route) and Route 2 (Southern and Western Route). Ad-hoc transport rates are not used for evaluation. Bidders may bid for one or both routes. TNPA may award each route separately or to a single provider based on ranking. No minimum qualifying score or preference point system is stated.

Dedicated staff transport services for TNPA at the Port of Cape Town for 36 months.

Route 1 (Northern Route) pick-up areas: Rondebosch East, Athlone, Wynberg, Plumstead, Southfield, Retreat, Steenberg, Green Point; Mitchells Plain, Strandfontein; Parklands, Sunningdale, Table View, Atlantis; Paarl, Wellington.

Route 2 (Southern and Western Route) pick-up areas: Brooklyn, Maitland, Goodwood, Parow, Milnerton; Belhar, Delft, Blue Downs, Eerste River, Kuils River; Kraaifontein; Khayelitsha, Makhaza; Langa, Gugulethu, Nyanga, Philippi, Samora Machel, Crossroads.

Ad-hoc transport services may be required within a 100 km radius (round trip) from the Port of Cape Town, using vehicles of 7, 12, 15, or 22 seats.

Shift employee notifications are sent by email daily at 15:00 for Monday–Friday workers, and on Fridays by 15:00 for weekend workers.

Route requirements, employee numbers, pick-up points and destinations may change during the contract period.

Annexure B Price Schedule covers Route 1 (Northern Route) and Route 2 (Southern and Western Route) with pick-up areas and rates per trip, plus Schedule B for ad-hoc transport services with vehicle capacities and rates. Rates are in ZAR excluding VAT, fixed for the first year then subject to CPI review, fully inclusive of all costs, split award per route possible, route rates used for evaluation, ad-hoc rates not for evaluation, no minimum trips guaranteed, route requirements may change, one-way journeys compensated at 50% of round-trip rate.

Rates must be quoted in ZAR excluding VAT. Rates are fixed and firm for the first year, then subject to annual review in line with the Consumer Price Index (CPI) published by Statistics South Africa.

Quoted rates must be fully inclusive of all costs: vehicles, drivers, fuel, maintenance, licences, permits, insurance, toll fees, standby vehicles, labour, administration and all other operational costs.

No minimum number of trips is guaranteed during the contract period.

One-way journeys are compensated at 50% of the applicable round-trip rate.

Ad-hoc transport rates are for contract administration only and are not part of price evaluation.

No specific compliance requirements are stated in the provided document.

Quoted rates are fully inclusive of all costs: vehicles, drivers, fuel, maintenance, licences, permits, insurance, toll fees, standby vehicles, labour, administration and all other operational costs. TNPA intends to award the project per route (split award) — either Route 1 (Northern Route) or Route 2 (Southern and Western Route) — or to a single service provider based on ranking.

Ad-hoc transport rates are not used for evaluation purposes but form part of the contract for use as and when required. Route requirements, employee numbers, pick-up points and destinations may change during the contract period.

This document is the Transnet General Bid Conditions, applicable to all Transnet RFPs and RFQs. It sets out standard conditions for bidding, not the specific scope of this tender.

Closing date: 10 November 2026 at 16:00 (from tender record).

• Site visit/briefing: may be requested by Transnet; if indicated as compulsory in the RFX, attendance is mandatory and failure to attend disqualifies. No specific date/venue stated in this document.

Transnet may request bidders to attend a site visit or briefing session. If indicated as compulsory in the RFX, attendance is mandatory; failure to attend results in disqualification. No specific date or venue is stated in this document.

Enquiries before closing: direct queries to the contact person listed in the RFX document, in the stipulated manner. No specific contact details are stated in this document.

Submission method: sealed envelope, with the bid number and subject marked on the front and the bidder's return address on the reverse.

• Bids must be submitted no later than the closing date and time stated in the RFX; late bids are not considered.
• Complete all bid forms in full, legibly, in non-erasable ink.
• Use only Transnet's official forms/formats; bids on other forms or with own terms may be rejected.
• Additional information may be attached on company letterhead only if space is insufficient, and must be cross-referenced in the RFX.
• All returnable documents listed in the RFX must be submitted with the bid. Missing mandatory schedules/documents cause disqualification; missing other schedules/documents may cause disqualification.
• Prices quoted subject to confirmation will not be considered.
• Alterations to bid prices must be made by deleting and inserting figures/words, initialled by the signatory; otherwise the affected items may be excluded from award.
• Delete items not tendered for or priced elsewhere.
• Bids must be held valid for the validity period stated in the RFX; extensions may be requested without allowing changes unless directly caused by the extension.
• After the closing date, bidders may only communicate with the Chairperson of the Bid Preparation and Evaluation Committee; unauthorised communication may disqualify the bid.
• If samples are required, they must be marked with bidder name/address, bid number and item number, and reach the addressee by the closing date; late samples may cause rejection.

Evaluation stages and scoring split are not stated in this document (General Bid Conditions only).

• Bids are evaluated in accordance with the RFX document; the RFX conditions prevail over these General Bid Conditions.
• Bidders must not appear on the National Treasury Register of Tender Defaulters or List of Restricted Suppliers; such bidders will not be awarded.
• Bidders must submit all mandatory returnable documents; failure to do so disqualifies the bid.
• Bidders must comply with any compulsory site visit or briefing session; non-attendance disqualifies.
• Bidders must not engage in unauthorised communication about the bid after closing; this may lead to disqualification.
• Bidders must be able to provide security (Deed of Suretyship) if required.
• Foreign bidders must have an authorised representative in South Africa and provide the required Power of Attorney.

Scope: provision of staff transport services for the Port of Cape Town for 36 months (from tender record).

• Detailed technical specifications, quantities, routes, and service levels are not contained in this document (General Bid Conditions only). Refer to the RFX document.
• Goods offered must be new, unused, not second-hand or reconditioned (applies to goods, not services).

Unless otherwise stipulated, goods offered must be new, unused, not second-hand or reconditioned.

Payment: Terms per Terms and Conditions of Contract. Alternative payment/financing proposals may be submitted but must not replace the standard tender. Advance payments require a guarantee. Conditional discounts: discount period calculated from receipt of correct month-end statement and tax invoice.

Currency: all bid amounts must be in South African Rand (ZAR), unless the RFP permits otherwise.

• Pricing basis: prices for goods must be on a Delivered Duty Paid (latest ICC Incoterms) basis to the specified delivery point; bids on other delivery bases may be disqualified.
• Local supplies: quote on a Delivered RSA named destination basis.
• Imported supplies: quote on a Delivered Duty Paid basis to end destination in South Africa.
• VAT: local supply prices must be inclusive of VAT, shown separately on the tax invoice. For foreign services, the local portion (commission) must show VAT separately.
• Payment: terms are set out in the Terms and Conditions of Contract. Bidders may also submit alternative payment/financing proposals, but must first tender strictly in accordance with the standard terms; failure may preclude consideration.
• Advance payments: if applicable, the successful bidder must furnish a guarantee covering any advance payments.
• Conditional discounts: the discount period is calculated from the date Transnet receives the bidder's month-end statement reflecting the correct tax invoice; incomplete/incorrect invoices reset the period.
• Security: if required, the successful bidder must provide a Deed of Suretyship from an approved bank, building society, insurance or guarantee corporation in South Africa. The amount, if any, will be stipulated in the bid documents. The completed Deed must be returned within 30 calendar days of the letter of acceptance; failure may lead to contract cancellation. No payment is made until the Deed is delivered.
• Exchange/remittance: Transnet prefers Rand-based agreements; forward exchange cover is encouraged. South African Reserve Bank approval is required for any foreign currency payments. Price adjustments after the delivery date are not recognised.

CSD registration: not stated in this document.

• Tax compliance: not stated in this document.
• B-BBEE: not stated in this document.
• CIDB grading: not applicable (services, not construction).
• CIPC registration: not stated in this document.
• Identification: bidders must state full names of directors (company), members (close corporation), or partners/individual (partnership/trade name) in the bid.
• Foreign bidders: must have an authorised representative in South Africa, provide a Power of Attorney complying with Rule 63 of the Uniform Rules of Court, and specify the representative's details. Failure to provide authorisation disqualifies the bid.
• Restricted suppliers: bidders must not appear on the National Treasury Register of Tender Defaulters or List of Restricted Suppliers.
• Returnable documents: all returnable documents listed in the RFX must be submitted; missing mandatory documents cause disqualification.

Should a conflict arise between these General Bid Conditions and the issued RFX document, the conditions stated in the RFX document shall prevail.

No bid will be awarded to a bidder whose name (or any member, director, partner or trustee) appears on the National Treasury Register of Tender Defaulters or List of Restricted Suppliers. Transnet may withdraw an award or cancel a contract if a bidder is later found to be restricted.

After the closing date, bidders may only communicate with the Chairperson of the Bid Preparation and Evaluation Committee. Unauthorised communication with other parties may disqualify the bid.

Provision of staff transport services for the Port of Cape Town for a period of thirty-six (36) months.

Returnable documents and evidence required with the bid:

• Completed and signed tender forms as per the tender pack.
• Proof of experience: minimum three reference letters from clients, services provided in the last 10 years, each evidencing at least six months of uninterrupted employee transportation service, signed and on the client's letterhead, stating services rendered and duration.
• Proof of transport availability: commitment to provide the maximum fleet required (per Annexure A1) and indication of whether vehicles are leased or owned.
• Business Continuity Plan covering community unrest/industrial action, pandemics, fleet breakdowns, labour strikes, and safety/security incidents.
• Company profile and operational profile.
• Certified copies of insurance cover (underwriter letter or policy) for passenger, general, and public liability.
• Driver documentation (valid public drivers permit, Transnet access permit, driver's license, clean criminal record, medical fitness) for all drivers within 10 working days of award notification.
• Vehicle documentation: license discs, roadworthy certificates, registration, permits, operating authorities within 10 working days of award notification.
• Safety File upon award.
• Confirmation of functional office in Cape Town Metropolitan within two weeks of letter of award.

Submission method and address: Not stated in the provided document. Closing time: 16:00 on 10 November 2026 (from tender record).

Evaluation criteria are referenced to Annexure B, which is not included in the provided text. The document states that Transnet reserves the right to award the contract partly or fully as convenient to the business, and that bidders must comprehensively adhere to the evaluation criteria. No scoring split, minimum qualifying score, or preference point system is stated in the provided text.

Scope of work:

• Provision of staff transport services for TNPA Port of Cape Town for 36 months.
• Transport approximately 198 employees between designated residential areas and the Port of Cape Town.
• Two service routes: Route 1 (Northern) and Route 2 (Southern and Western). Detailed routes in Annexure A1.
• Ad-hoc transport services within a 100 km radius of Cape Town as and when required.

Operational requirements:

• Vehicles must be minibuses designed and manufactured for passenger transport, properly licensed.
• Daily vehicle inspections; report any risky vehicles and do not use them.
• TNPA may perform ad-hoc inspections to verify vehicle safety and fitness.
• TNPA will provide route and pick-up details before contract commencement.
• Monthly Service Level Agreement meetings required.
• Written feedback to TNPA on any challenges during service execution.
• Service provider representative must be accessible each shift.
• Vehicles loaded correctly per designated routes.

Shift patterns:

• Operational shifts: 06h00–18h00 and 07h00–19h00.
• Employees dropped off 15 minutes before shift start and collected 15 minutes after shift end.
• Employee lists provided daily at 15h00 for weekly collections (Monday–Friday), Fridays at 15h00 for weekend pick-ups, public holidays confirmed at 15h00 or 24 hours before.
• Short-notice pick-ups/drop-offs authorised by manager or designated Transport Co-ordinator.

Fleet and equipment:

• All vehicles fitted with GPS/tracker systems (proof required at any time).
• Drivers contactable at all times; backup communication arrangements required.
• Vehicles fitted with serviceable fire extinguishers and revolving/strobe amber lights.
• Vehicles kept clean, hygienic, free from litter and odours.
• No loud music in transit.
• No passengers other than TNPA employees.
• Headlights on when entering Transnet premises.

Site information:

• Delivery points in highly dusty areas; drivers must exercise caution, observe cargo handling traffic, and stop only at designated safe areas.
• Port access via Marine Drive, Christian Barnard and Duncan Road entrances, subject to TNPA security requirements.
• Work areas include TNPA Port of Cape Town, No. 1 Jetty, Fire & Emergency Services, Security, Berthing, Ship Repair and TNPA House.

Experience requirements:

• Minimum three reference letters from clients for services provided in the last 10 years.
• Each reference must evidence employee transportation experience with at least six months uninterrupted service.
• Reference letters must be signed, on client's letterhead, stating services rendered and duration.

Driver qualifications:

• Valid public drivers permit, Transnet access permit, driver's license, clean criminal record, sober habits, medically fit (annual medicals), not affected by night blindness.

Vehicle documentation:

• Valid service history, licensing, registration, roadworthy certificates, and all regulatory approvals for passenger transport in Cape Town Metropolitan.

Company profile and operational profile required.

Quality requirements include: daily vehicle inspections, ad-hoc inspections by TNPA, vehicles must be licensed, registered, roadworthy, and maintained per manufacturer specifications. Service provider must provide service history for each vehicle and proof of ongoing servicing. Vehicles must be fit for purpose and safe. Monthly SLA meetings to address issues. Drivers must meet specified qualifications and medical fitness. Vehicles must be clean, hygienic, and free from litter and odours.

Pricing details are not fully specified in the provided document. Contract price is fixed and firm for the first year, subject to annual CPI review. Services rendered by Transnet must not form part of contractor's rates. Car park and ablution facilities for drivers and vehicles are the service provider's responsibility. Penalties apply as described in financial requirements.

Pricing:

• Contract price fixed and firm for the first year, subject to annual review in accordance with CPI.
• Services rendered by Transnet must not form part of contractor's rates.
• Car park and ablution facilities for drivers and vehicles are the service provider's responsibility.

Insurance:

• Passenger liability / general liability / public liability insurance for the whole fleet with a limit of indemnity of R20 million per occurrence.
• Assets insurance for all vehicles allocated to the contract; if leased, proof from lessor or owner accepted.
• General liability for damage to Transnet assets: R20 million per occurrence.
• Strike/riot cover required.

Penalties:

• 1% penalty per incident deducted from the month's invoice for late arrival without substantiated evidence.
• Full trip fee and cost of alternative transport deducted for failure to arrive for pick-up/drop-off.
• More than two 'no-shows' may result in contract cancellation.
• 1% penalty per incident for failure to provide monthly speed monitoring reports.

Statutory compliance:

• Compliance with all applicable South African legislation, provincial ordinances, and local authority by-laws, including but not limited to:
• Occupational Health & Safety Act (OHSA)
• International Health Regulation Act
• Hazardous Substances Act
• Compensation for Occupational Injuries and Disease Act (COIDA)
• Basic Conditions of Employment Act
• Criminal Procedure Act
• National Ports Act and Port Rules
• Control of Access to Public Premises and Vehicle Act
• Legal Succession to the South African Transport Services Act
• Merchant Shipping Act, Maritime Security Regulations 2004, ISPS Code, Maritime Occupational Safety Regulations (1994)
• Codes of Good Practice under the Broad Based Black Economic Empowerment Act
• Customs and Excise Act
• National Road Traffic Act and Regulations
• National Railway Safety Regulator Act
• Labour Relations Act

Accreditation and licensing:

• Obtain and maintain all operating licenses and permits required by local authorities for all designated routes.
• Proof of registration, licensing, permits, operating authorities, or other regulatory approvals to lawfully provide employee transportation services in the Cape Town Metropolitan area.

Driver requirements:

• Valid public drivers permit, Transnet access permit, driver's license, clean criminal record, sober habits, medically fit (annual medicals), not affected by night blindness.

Safety:

• Submit a Safety File upon award, including accident procedure and safety SOPs.
• Daily pre-drive checks.
• Zero tolerance for substance abuse; random testing.
• Drivers equipped with PPE (e.g., reflective jackets).
• Annual and ad-hoc safety audits.

Safety requirements:

• Drivers must have valid public driving permit, license, clean criminal record, sober habits, and be medically fit with annual medical check-ups.
• Adhere to safety signage, speed limits, no cell phone use while driving.
• Drivers and vehicles must have access permits per TNPA security requirements.
• Submit a Safety File upon award, including accident procedure and safety SOPs for punctures, breakdowns, vehicle inspections.
• Daily pre-drive checks to maintain roadworthiness.
• Zero tolerance for substance abuse; random testing.
• Drivers equipped with PPE (e.g., reflective jackets).
• Vehicles fitted with serviceable fire extinguishers and revolving/strobe amber lights.
• No loud music in transit.
• Vehicles kept clean, hygienic, free from litter and odours.
• No passengers other than TNPA employees.
• Headlights on when entering Transnet premises.
• Annual and ad-hoc safety audits.
• Compliance with all applicable legislation including OHSA, COIDA, and others.
• Business Continuity Plan required covering community unrest, pandemics, fleet breakdowns, labour strikes, safety/security incidents.

Contract duration: 36 months. Award may be split per route (Route 1 Northern, Route 2 Southern and Western); bidders may bid for one or both routes, and TNPA may award each route separately or to a single provider based on ranking. Contract price fixed and firm for first year, then annual CPI review. Service provider responsible for fuel, maintenance, and repairs at own expense, without interfering with shift times. All vehicles and licensed drivers must be available for inspection one month before contract commencement. TNPA does not guarantee the accuracy of indicative employee/vehicle numbers; final requirements may increase or decrease. A functional office in Cape Town Metropolitan must be established within two weeks of letter of award. Insurance requirements as per financial requirements. Penalties for late arrival, no-shows, and failure to provide speed monitoring reports as described.

Evaluation criteria are detailed in Annexure B (not provided). TNPA reserves the right to award the contract partly or fully as convenient to the business. Bidders must comprehensively adhere to the evaluation criteria. Exclusions: services rendered by Transnet must not form part of contractor's rates; car park and ablution facilities for drivers and vehicles are the service provider's responsibility.

Minimum qualifying technical score: 70 out of 100.

Scoring breakdown (total 100 points):

• Previous experience (Company): 15 points
• Previous experience (Owner): 15 points
• Fleet Pool Capacity (Leased or Owned): 50 points
• Business Continuity Plan: 20 points

Previous experience (Company) scoring:

• 0 signed reference letters: 0 points
• 1 to 2 signed reference letters: 40 points
• 3 signed reference letters: 70 points
• 4 to 5 signed reference letters: 90 points
• More than 5 signed reference letters: 100 points

Previous experience (Owner) scoring:

• 0 years of experience: 0 points
• 1 to 2 years: 40 points
• 3 years: 70 points
• 4 to 5 years: 90 points
• More than 5 years: 100 points

Fleet Pool Capacity scoring:

• No submission: 0 points
• Partial or insufficient capacity: 40 points
• Meets minimum requirement for both routes: 70 points
• Exceeds minimum and includes 2 dedicated standby vehicles: 90 points
• Exceeds minimum and includes more than 2 dedicated standby vehicles: 100 points

Business Continuity Plan scoring:

• No submission: 0 points
• Addresses fewer than 3 of the 5 required elements: 40 points
• Addresses 3 elements: 70 points
• Addresses 4 elements: 90 points
• Addresses all 5 elements: 100 points

Provision of staff transport services for the Port of Cape Town for a period of 36 months.

Routes and capacity requirements:

• Northern Route: approximately 150 employees
• Southern and Western Route: approximately 53 employees
• Dedicated standby vehicles required for each route

Fleet evidence required:

• Proof of ownership (registration documents), lease agreements, or a letter of intent from the financial institution to acquire the vehicles for the contract duration.

Business Continuity Plan must cover:

1. Community unrest / industrial action
2. Contingency plan for pandemics
3. Fleet breakdowns and unforeseen disruptions
4. Bidder's labour strikes or matters
5. Safety and security incidents

Fleet Pool Capacity: Bidder must demonstrate availability of sufficient fleet capacity to service Northern Route (approximately 150 employees) and Southern and Western Route (approximately 53 employees), including dedicated standby vehicles for each route. Proof of ownership (registration documents), lease agreements, or letter of intent from financial institution required.

Previous experience (Company): Minimum of 3 signed reference letters from clients where service was provided in the last 10 years, demonstrating experience in employee transportation with at least 6 months uninterrupted service per reference. Previous experience (Owner): Evidence of owner's direct involvement in managing staff transport operations, including contract management, fleet oversight, driver supervision, scheduling, route planning, customer service, and operational compliance. Acceptable evidence includes company profile, CV, reference letters, appointment letters, contracts, or other supporting documents.

Business Continuity Plan: Respondents must submit a comprehensive BCP covering: 1. Community Unrests / Industrial Action, 2. Contingency Plan for pandemics, 3. Fleet breakdowns and unforeseen disruptions, 4. Bidder's Labour strikes/matters, 5. Safety and Security Incidents.

Previous experience (Company):

• Minimum of 3 signed reference letters from clients where service was provided in the last 10 years.
• Each reference must demonstrate experience in employee transportation with at least 6 months of uninterrupted service.
• References must show services rendered and length of service.

Previous experience (Owner):

• Evidence of the owner's direct involvement in managing staff transport operations, including contract management, fleet oversight, driver supervision, scheduling, route planning, customer service, and operational compliance.
• Acceptable evidence: company profile, CV, reference letters, appointment letters, contracts, or other supporting documents.

Technical evaluation criteria with points weightings: Previous experience (Company) 15 points, Previous experience (Owner) 15 points, Fleet Pool Capacity (Leased or Owned) 50 points, Business Continuity Plan 20 points. Total weighting 100, minimum qualifying score 70.

Bidders must sign the Transnet Non-Disclosure Agreement as part of the bid response. Bidders must act as principal, not as nominee, agent, or broker. Bidders must not assign the agreement without prior written consent from Transnet. Bidders must be able to comply with the confidentiality, data protection, and return-of-information obligations described in the agreement.

The Non-Disclosure Agreement between Transnet SOC Ltd and the bidder governs the handling of confidential information exchanged for the bid. Key obligations:

• Confidential information must be kept secret and used only for bid discussions or subsequent contract performance.
• Disclosure is permitted only to agents who need to know, and the bidder remains liable for their actions.
• Disclosure may be made if required by law, with prompt notice to Transnet.
• All confidential information remains Transnet's property; no intellectual property rights are granted.
• The bidder must securely store information, keep records of it, and return or destroy it within 7 days of a written demand, with a director's certificate of compliance.
• No announcements or use of Transnet's name for publicity without prior written consent.
• Obligations survive for 5 years after termination of discussions.
• The bidder acts as principal, not as agent or broker.
• Transnet may pursue legal remedies for breach.
• The bidder must comply with South African privacy law and have appropriate data protection measures.
• The agreement cannot be assigned without consent, except Transnet may assign to its group.
• The agreement is governed by South African law with exclusive jurisdiction of South African courts.

No pre-qualification thresholds such as CSD registration, CIDB grading or minimum B-BBEE level are stated in this agreement.

• The service provider must hold a valid B-BBEE verification certificate and all other renewable certifications throughout the term, and submit B-BBEE status details and proof at the beginning of March each year.
• Any change in B-BBEE status that is lower than at appointment, or a restructure or change in control that negatively affects B-BBEE status, must be disclosed and may trigger the breach and termination provisions.
• Failure to provide B-BBEE underlying data requested in writing within 30 calendar days constitutes a service provider default.
• Personnel must be entitled to work in South Africa.
• Tax clearance compliance must be maintained for the duration of the agreement.

The agreement is a Master Agreement between Transnet SOC Ltd and a Service Provider for the provision of staff transport services for the Port of Cape Town.

• Services are provided under Work Orders and a Schedule of Requirements, with each Work Order detailing scope, timeframes, deliverables, fees and costs.
• Purchase Orders issued by Transnet control delivery; each properly executed Purchase Order forms part of the agreement.
• The agreement runs for 36 months, with commencement and expiry dates to be confirmed.
• Transnet may extend the term at its option.
• The Service Provider must maintain full records of all transactions for at least 5 years.
• The Service Provider must obtain and maintain all required licences and permits.
• Personnel must comply with Transnet's security, health and safety, and conduct requirements at Transnet premises.
• Transnet may refuse or remove any Service Provider personnel it deems undesirable.
• The Service Provider must ensure continuity of assigned personnel and provide replacements of equivalent calibre, subject to Transnet approval.

The Service Provider must ensure continuity of personnel assigned to the services. If reassignment is necessary or Transnet finds personnel unsatisfactory, the Service Provider must promptly supply a replacement of equivalent calibre and experience, subject to Transnet approval.

The Service Provider must keep full and accurate records of all costs associated with the supply of services, in a form approved by Transnet, and produce them for inspection or audit on request.

Fees are paid as detailed in the relevant schedule or Work Order.

• Reimbursable expenses must be agreed in advance, incurred per Transnet's travel and expenses policies, passed on at cost, and supported by receipts.
• Tax invoices must include details for each personnel member and show VAT separately where applicable.
• Payment is made within 30 calendar days after receipt of a valid, undisputed tax invoice and supporting documentation.
• Interest on late payment accrues at The Standard Bank of South Africa's prime rate.
• Prices are subject to review as indicated in the Schedule of Requirements; negotiations commence at least 2 months before any proposed adjustment.
• Transnet may compare prices with other suppliers and require the Service Provider to match lower delivered costs within 30 calendar days, failing which Transnet may purchase elsewhere or terminate.
• The Service Provider must certify compliance with the most-favoured-customer clause within 30 days of commencement or on request.

B-bbee:

• The Service Provider must submit its B-BBEE status and proof at the beginning of March each year during the agreement.
• Any change in B-BBEE status or corporate restructure affecting B-BBEE status must be disclosed.
• B-BBEE underlying data must be provided within 30 calendar days of a written request; failure constitutes a default.
• All renewable certifications, including the B-BBEE verification certificate, must remain valid throughout the term; failure to renew may lead to termination.

Tax:

• Tax clearance compliance must be maintained for the duration of the agreement.
• The Service Provider must comply with all tax legislation, including Income Tax, VAT and PAYE.

Other:

• The Service Provider must comply with the Occupational Health and Safety Act and all applicable labour legislation.
• The Service Provider must comply with the Transnet Supplier Integrity Pact, avoiding fraud and corruption.
• The Service Provider must comply with all applicable environmental legislation and maintain an environmental management policy.
• The Service Provider must not be on National Treasury's Register of Tender Defaulters or List of Restricted Suppliers.

The Service Provider must comply with the Occupational Health and Safety Act and all applicable labour legislation.

• Personnel must comply with Transnet's health and safety requirements at Transnet premises.

The Service Provider must comply with all applicable environmental legislation and regulations, demonstrate sound environmental performance, and have an environmental management policy ensuring that its products and services are procured, produced, packaged, delivered, used and disposed of in an environmentally appropriate manner.

Disputes are first resolved by negotiation within 10 business days; if unresolved, either party may refer the dispute to the Arbitration Foundation of South Africa (AFSA), with proceedings held in Cape Town.

• The agreement is governed by South African law and subject to South African courts.
• Amendments require a written Change Notice, a Change Notice Response, and formal approval, followed by an addendum signed by both parties.
• Either party may cancel the agreement without cause by giving 30 calendar days' written notice.
• The agreement may be terminated for breach, and rights on cancellation are specified.
• The Service Provider must not be on National Treasury's Register of Tender Defaulters or List of Restricted Suppliers; Transnet may withdraw an award or cancel a contract if the bidder is restricted.
• Notices must be delivered by hand, fax, or email, with deemed receipt rules.
• The agreement constitutes the whole agreement between the parties.

No additional evaluation criteria are stated in this agreement.

Transnet Contract Manager

• Designation: General Manager
• Operating Division
• Address: 138 Eloff Street, Braamfontein, Johannesburg, 2000
• Telephone: not provided
• Email: not provided

Service Provider's Account Manager

• Designation: not provided
• Address: not provided
• Telephone: not provided
• Email: not provided

Notices address (Transnet National Ports Authority)

• Physical Address: TNPA House, South Arm Road, Port of Cape Town

Scope of services

• Provision of staff transport services for the Port of Cape Town.
• Contract duration: thirty-six (36) months.
• Commencement and expiry dates: to be confirmed.
• Detailed deliverables are listed in clause 2.1 of the Schedule of Requirements, but the specific items are not filled in the available document.

Performance review meetings

• Contract management and performance review meetings will be held as required by Transnet's Contract Manager.

Fees

• Transnet will pay an amount not exceeding R... over the thirty-six (36) months. The exact amount is not stated in the available document.

Non-Disclosure Agreement (Appendix 2)

• The service provider must sign the Non-Disclosure Agreement, undertaking to keep confidential all Confidential Information relating to Transnet's business, assets, customers or staff, and to return all documents and records upon termination of the assignment. The confidentiality obligation survives termination.

The Schedule of Requirements is subject to the Standard Terms and Conditions of Contract, Reference Number TNPA/2026/03/0642/3710/RFP, between Transnet SOC Ltd and the Service Provider. Defined terms in the Contract have the same meaning in this Schedule. Fees: Transnet will pay an amount not exceeding R... over the thirty-six (36) months. Notices: Any notice or communication shall be deemed received by email when the sender receives confirmation of receipt, and by hand delivery immediately upon receipt. Notices shall be delivered to the addresses set out in Appendix 1. Either party may change its address or email for this purpose by notice. Non-Disclosure Agreement (Appendix 2): The Service Provider undertakes to keep confidential and not disclose any Confidential Information relating to Transnet's business, assets, customers or staff, except with express prior written consent. Upon termination, all documents and records must be returned. Confidential Information includes any information relating to systems, operations, plans, intentions, market opportunities, know-how, trade secrets and business affairs. The confidentiality obligation survives termination of the assignment.

Transnet Contract Manager: Designation General Manager, Operating Division, 138 Eloff Street, Braamfontein, Johannesburg, 2000. Telephone and email to be provided. Service Provider's Account Manager: Designation, Address, Telephone, Email to be provided.

Tip-Off Anonymous hotline (report dishonest, fraudulent or corruptive behaviour by Transnet employees): 0800 003 056

Returnable documents:

• RFX Declaration Form: certify that the bidder has read and agrees with the Integrity Pact, and declare any conflicts of interest.
• Breach of Law Form: declare any previous transgressions (corruption, fraud, theft, extortion, Competition Act contraventions) in the last 5 years.
• Integrity Pact: must be signed and complied with; it becomes part of the final contract.

Disqualification risks:

• Failure to sign or comply with the Integrity Pact.
• Appearing on National Treasury's Register of Tender Defaulters or List of Restricted Suppliers.
• Withdrawing a bid in bad faith after the closing date and time.
• Failing to sign a contract after notification of acceptance.
• Performing unsatisfactorily or breaching contract conditions.
• Offering bribes, acting fraudulently, or making incorrect statements on local content or B-BBEE status.
• Failing to declare subcontracting arrangements.

Bidders must not have previous transgressions (corruption, fraud, theft, extortion, Competition Act contraventions) in the last 5 years.

Bidders must not appear on National Treasury's Register of Tender Defaulters or List of Restricted Suppliers.

Bidders must declare any conflicts of interest in the RFX Declaration Form.

Bidders must not have litigated against Transnet in bad faith.

Bidders must not have withdrawn a bid in bad faith, failed to sign a contract, performed unsatisfactorily, offered bribes, acted fraudulently, made incorrect statements on local content or B-BBEE status, or caused Transnet damage.

The bidder must uphold the ten principles of the United Nations Global Compact (UNGC) in Human Rights, Labour, Anti-Corruption and the Environment when doing business with Transnet.

• Human Rights: support and respect protection of internationally proclaimed human rights; not be complicit in human rights abuses.
• Labour: uphold freedom of association and effective recognition of the right to collective bargaining; eliminate all forms of forced and compulsory labour; effective abolition of child labour; eliminate discrimination in respect of employment and occupation.
• Environment: support a precautionary approach to environmental challenges; undertake initiatives to promote greater environmental responsibility; encourage development and diffusion of environmentally friendly technologies.
• Anti-Corruption: work against corruption in all its forms, including extortion and bribery.

Bidders must have the qualifications, abilities or experience to provide the same goods and services as required. Bidders must not have previous transgressions in the last 5 years that could justify exclusion.

Bidders must not engage in under-pricing or anti-competitive practices. Transnet aims to obtain the desired contract at a reasonable and competitive price in conformity with the defined specifications.

Transnet may encash the advance bank guarantee and performance bond or warranty bond, if furnished, to recover payments already made, along with interest, in case of violations.

If the supplier subcontracted a portion of the bid without declaring it to Transnet, Transnet must penalise the supplier up to 10% of the value of the contract.

Bidders must uphold the ten principles of the United Nations Global Compact (UNGC) in Human Rights, Labour, Anti-Corruption and the Environment. Environmental principles: support a precautionary approach to environmental challenges; undertake initiatives to promote greater environmental responsibility; encourage the development and diffusion of environmentally friendly technologies.

The Integrity Pact is an agreement between Transnet and the bidder to prevent dishonesty, fraud, and corruption. It includes commitments by Transnet to fair treatment, obligations of the bidder to avoid corrupt practices, independent bidding declarations, disqualification provisions, restrictions on suppliers, sanctions for violations, conflict of interest rules, dispute resolution, and general provisions. Key points: Transnet has a 'Zero Gifts' policy; bidders must not collude, bribe, or misrepresent; violations can lead to exclusion from bidding for up to 10 years; the pact is governed by South African law and is valid indefinitely.

Bidders must not collude with other parties to preclude a competitive bid price or impair transparency and fairness. Bidders must not enter into illegal or dishonest agreements with other bidders. Bidders must not misrepresent facts or furnish false or forged documents. Bidders must not instigate third persons to commit offences or be an accessory to such offences.