Plumbing services RFQ – cape town international airport (6-Month contract)

Procurement

• Term service contract for the maintenance of plumbing services at Cape Town International Airport for a six-month period, appointed directly by ACSA.

Objective

• Maintain plumbing serviceability of airport infrastructure sustainably at the lowest operating and maintenance cost, while complying with general safety and aviation legislation.
• The contractor must be available every day of the year, including nights, weekends and public holidays; rates must allow for this.

Scope

• Plumbing covers all water, sewer and stormwater services inside buildings; water pipes outside buildings up to 50 mm diameter; sewer pipes outside buildings up to 110 mm diameter.
• Covers all ACSA facilities on landside and airside and other aerodrome areas pointed out by ACSA.
• Work covers preventative, routine, planned and unplanned maintenance and maintenance-related projects.
• Includes repairs to water pipes, sewer pipes, valves, manholes, toilets, urinals, handwash basins, kitchen sinks, showers, geysers and associated plumbing infrastructure.
• Includes repairs, cleaning and pumping of grease sumps and grease traps.
• Includes roof cleaning and repair and cleaning of downpipes, gutters and gullies.
• Includes purchase of spare parts as required by ACSA.

Execution

• Work is either day shift maintenance or ad hoc maintenance.
• Day shift maintenance: 08:00 to 16:00, Monday to Friday, excluding weekends and public holidays, paid at a monthly rate.
• Ad hoc maintenance: outside day shift hours; the contractor reports to the employer's representative, signs the register, and submits a written service report before leaving site.
• Daily inspections at least three times per day (start, middle and end of shift) by a competent plumber.
• Special inspections with airport management and the service manager roughly every two weeks.
• The contractor must familiarise itself with the site to assess conditions and understand the scope.

Closing: 9 December 2026 at 14:00

Starting date: on signing of the contract by ACSA

Completion: 6 months from the starting date

Defects date: 12 months after completion of the whole of the works

Defects correction period: 2 weeks

Assessment interval: 15th day of each successive month

Payment period: within 4 weeks

Period of reply: 7 business days

Revised programmes: submitted at intervals no longer than 2 weeks

Forecasts of the final total of prices: at intervals no longer than 2 weeks

Service Manager

• Name: Florecia Cupido
• Email: [email protected]
• Telephone: 021 937 1373

Employer

• Airports Company South Africa SOC Limited, applicable at Cape Town International Airport

Address (employer and service manager)

Airports Company South Africa

3rd Floor ACSA, Southern Office Block

Cape Town International Airport

7525

Returnable documents

• Form of Offer and Acceptance (Part C1.1): signed by an authorised representative; the offered total price must be entered in both figures and words — an offer without the amount in words is treated as incomplete.
• Contract Data Part two: contractor details and key personnel.
• Pricing Data Part C2: Sections A (Preliminary & General), B (Activity Schedule) and C (Schedule of Labour Rates) completed.
• CVs for the Contract Manager, Supervisor/Site Foreman and Health & Safety Officer, appended to the tender schedule.
• Schedule of Deviations: only deviations recorded there are valid; no other amendment is recognised.
• Proof of aviation liability insurance before work starts, and annually thereafter.
• A compliant B-BBEE certificate annually for the contract duration.

Offer conditions

• The offer stays open for the period of validity stated in the Tender Data.
• Within two weeks of receiving the signed agreement the contractor must contact the employer's agent to arrange securities, bonds, guarantees and proof of insurance.
• The agreement becomes binding unless the contractor objects in writing within five working days of receipt.

Scope

• Maintenance of plumbing services across all ACSA facilities at Cape Town International Airport, on landside and airside, plus other aerodrome areas pointed out by ACSA.
• Covers preventative, routine, planned and unplanned maintenance and maintenance-related projects.
• Plumbing covers all water, sewer and stormwater services inside buildings; water pipes outside buildings up to 50 mm diameter; sewer pipes outside buildings up to 110 mm diameter.

Work includes

• Repairs to water pipes, sewer pipes, valves, manholes, toilets, urinals, handwash basins, kitchen sinks, showers, geysers and associated plumbing infrastructure.
• Repairs, cleaning and pumping of grease sumps and grease traps.
• Roof cleaning, and repair and cleaning of downpipes, gutters and gullies.
• Purchase of spare parts as required by ACSA.

Maintenance modes

• Day shift maintenance: 08:00 to 16:00, Monday to Friday, excluding weekends and public holidays; paid at a monthly rate.
• Ad hoc maintenance: work outside day shift hours; the contractor reports to the employer's representative, signs the register, and submits a written service report before leaving site.
• Daily inspections at least three times per day (start, middle and end of shift) by a competent plumber, per SABS 0400 AZ2 16.
• Special inspections with airport management and the service manager roughly every two weeks.

Standards

• Work must comply with the red book guidelines and SANS standards, including SABS 0400, SANS 52056 (roof drainage) and SANS 50858 (grease traps).
• Airside work must comply with the ICAO Airport Services Manual and the Manual for Working Airside – Volume 5.

Site and staffing

• Working areas: landside, remote sites and airside.
• The contractor must be available every day of the year, including nights, weekends and public holidays; rates must allow for this.
• Key personnel: Contract Manager, Supervisor/Site Foreman and Health & Safety Officer.
• Day shift staffing per the activity schedule: Contract Manager 72 hours (twice a week), Health & Safety Officer 72 hours (Mon–Fri), Supervisor 180 hours, two Artisans 180 hours each, two semi-skilled labourers 180 hours each, two labourers 180 hours each.
• The contractor must familiarise itself with the site to assess conditions and understand the scope.

Key personnel

• The contractor must name and provide CVs for the following, appended to the tender schedule:
• Contract Manager
• Supervisor/Site Foreman
• Health and Safety Officer
• For each, the tender schedule records the job title, responsibility, qualifications and experience.
• No minimum years of experience or specific qualifications are stated in the document.

Quality plan

• The contractor must compile and submit a quality management plan for approval by the employer's agent.
• Costs are disallowed where the contractor fails to follow a procedure in its quality plan, fails to follow an acceptance or procurement procedure in the service information, or fails to give a required early warning.
• Costs of correcting defects after completion, or defects caused by not following the quality plan or by not exercising reasonable skill, care and diligence, are disallowed.

Standards and inspections

• Work must comply with the red book guidelines and SANS standards, including SABS 0400, SANS 52056 (roof drainage) and SANS 50858 (grease traps).
• Airside work must comply with the ICAO Airport Services Manual and the Manual for Working Airside – Volume 5.
• Daily inspections at least three times per day by a competent plumber, per SABS 0400 AZ2 16.
• Special inspections with airport management and the service manager roughly every two weeks.
• The contractor warrants that the results of the services, when complete, are fit for their intended purpose.

Pricing form

• NEC3 Term Service Contract, Main Option A: priced contract with Activity Schedule.
• Prices are VAT exclusive; VAT at 15% is added to reach the total contract value carried to the Form of Offer.
• Quantities in the price list are estimates for comparing tenders and may change.
• Item rates must include dumping fees, all labour rates, power tools, plant, equipment and vehicles; no additional hiring cost is paid by ACSA and no mark-up may be added to these items.
• Spares and materials are charged at net cost (excluding VAT, all discounts deducted) plus a mark-up; VAT does not form part of the mark-up calculation.

Section A – Preliminary & General

• Site establishment (equipment, tools, vehicles, parking): R140,000 once off.
• Health, safety and environmental requirements (safety file, including medical examinations): R20,000 once off.
• Insurance: monthly.
• Vehicle permits, branding and security visibility and personal permits: provisional sum R50,800.
• Contract administration costs are not paid upfront but drawn down as required; preliminaries are paid at proven cost.
• If the permit provisional sum is exhausted, the contractor bears the additional cost.

Section B – Activity Schedule

• Spares and materials: provisional sum R200,000.
• Mark-up on third-party procured parts/supplies: 10%.
• Day shift maintenance: monthly rate; Contract Manager 72 hours (twice a week), Health and Safety Officer 72 hours (Mon–Fri), Supervisor 180 hours, two Artisans 180 hours each, two semi-skilled labourers 180 hours each, two labourers 180 hours each.
• Roof drainage system (SANS 52056): quarterly, 4.
• Grease traps and drains (SANS 50858): repairs, pumping and cleaning.
• Sucking, cleaning, pumping and disposal of fats from ±4.5 m³ grease traps outside buildings: 45.
• Sucking, cleaning, pumping and disposal of fats from 1.5 m³ mini grease traps inside buildings: 20.

Section C – Schedule of Labour Rates

• After-hours rates for Supervisor, Artisan, semi-skilled labour and labour for weekdays, Saturdays, Sundays and public holidays.
• Fixed travel charge per kilometre per call-out.
• The total tendered amount is not fixed and is subject to fluctuation from inflation and exchange rate variation.

Pricing format

• NEC3 Term Service Contract, Main Option A: priced contract with Activity Schedule.
• Prices are VAT exclusive; VAT at 15% is added to reach the total contract value carried to the Form of Offer.
• Quantities in the price list are estimates for comparing tenders and may change.
• Item rates must include dumping fees, all labour rates, power tools, plant, equipment and vehicles; no additional hiring cost is paid by ACSA and no mark-up may be added to these items.
• Spares and materials are charged at net cost (excluding VAT, all discounts deducted) plus a mark-up; VAT does not form part of the mark-up calculation.

Price list sections

• Section A – Preliminary & General: site establishment R140,000 (once off); health, safety and environmental requirements (safety file, including medical examinations) R20,000 (once off); insurance monthly; vehicle permits, branding and security visibility and personal permits provisional sum R50,800. Contract administration costs are not paid upfront but drawn down as required; preliminaries are paid at proven cost. If the permit provisional sum is exhausted, the contractor bears the additional cost.
• Section B – Activity Schedule: spares and materials provisional sum R200,000; mark-up on third-party procured parts 10%; day shift maintenance monthly rates; roof drainage system quarterly (4); grease trap and drain work; sucking, cleaning, pumping and disposal of fats from ±4.5 m³ grease traps outside buildings (45); from 1.5 m³ mini grease traps inside buildings (20).
• Section C – Schedule of Labour Rates: after-hours rates for Supervisor, Artisan, semi-skilled labour and labour for weekdays, Saturdays, Sundays and public holidays, plus a fixed travel charge per kilometre per call-out.

Insurance

• Aviation liability insurance with an indemnity limit of not less than R300,000.
• Proof of insurance to ACSA before work starts and annually for the project duration.
• The contractor provides the insurances stated in the Contract Data, in the joint names of the parties, from the starting date until the defects certificate or termination certificate is issued.

Payment

• Assessment interval: the 15th day of each successive month.
• Payment within 4 weeks.
• Interest on late payment at Nedbank's prime lending rate.
• Currency: South African Rand.
• Price adjustment for inflation only on contract anniversary after negotiation; sectoral determination and bargaining council labour rates apply once published or gazetted.

B-bbee

• A compliant B-BBEE certificate must be presented annually for the duration of the contract.
• Failure to do so is a material breach and may result in cancellation of the contract.

Occupational health and safety

• The contractor is an employer in its own right under the Occupational Health and Safety Act and must ensure all work, equipment, plant and materials comply with the Act and the Construction Regulations.
• The contractor must complete the Section 37(2) appointment (Annexure D).
• The employer may appoint the contractor as Principal Contractor for the site.
• The contractor must comply with all applicable health, safety and environmental laws and ensure subcontractors and employees do the same.

Insurance

• Aviation liability insurance of at least R300,000, with proof submitted before work starts and annually.

Key personnel

• CVs for the Contract Manager, Supervisor/Site Foreman and Health & Safety Officer must be appended to the tender schedule.

Other

• The contractor must not cede, delegate or assign rights or obligations without the employer's written consent.
• Joint ventures, consortia or unincorporated groupings are jointly and severally liable; the key person authorised to bind the contractor must be notified within one week of the contract date.

Statutory duties

• The contractor is an employer in its own right under the Occupational Health and Safety Act and must ensure all work, equipment, plant and materials comply with the Act and the Construction Regulations.
• The contractor must complete the Section 37(2) appointment (Annexure D).
• The employer may appoint the contractor as Principal Contractor for the site.
• The contractor must comply with all applicable health, safety and environmental laws and ensure subcontractors, employees and others under its control do the same.

Site requirements

• A detailed site safety plan and work method statements must be compiled and submitted for approval, in line with the Manual for Working Airside – Volume 5.
• All site staff must attend a safety training course and obtain ACSA permits, including vehicle and equipment driving permits for airside drivers.
• Adequate lighting, safety, security and operational arrangements must be provided during night shift.
• The maintenance area must be cleaned after each shift to the satisfaction of airport management staff.
• A health and safety officer is part of the required day shift team.

Contract form

• NEC3 Term Service Contract (TSC3), April 2013.
• Main Option A: priced contract with Activity Schedule.
• Dispute resolution Option W1.
• Secondary Options: X1 price adjustment, X2 changes in law, X17 low service damages, X18 limitation of liability, X19 task order, plus Z additional conditions.

Key dates and payment

• Starting date: on signing of the contract by ACSA.
• Completion: 6 months from the starting date.
• Defects date: 12 months after completion of the whole of the works; defects correction period 2 weeks.
• Assessment interval: 15th of each month; payment within 4 weeks.
• Interest on late payment at Nedbank's prime lending rate.
• Currency: South African Rand.
• Price adjustment for inflation only on contract anniversary after negotiation; sectoral determination and bargaining council labour rates apply once published or gazetted.

Task orders

• The service manager may instruct tasks within a stated period; each task order sets out the work, a priced list, start and completion dates, delay damages and the total price.
• No task order is issued after the end of the service period.

Liability and damages

• Low service damages apply as set out in the annexure.
• Neither party is liable for indirect or consequential loss, including loss of profit, income or revenue.
• The employer's liability to the contractor for indirect or consequential loss is limited to R0.00.
• Insurance proceeds are excluded from the calculation of liability limits.

Other conditions

• The contractor may not cede, delegate or assign rights or obligations without the employer's written consent; the employer may cede and delegate its rights.
• Joint ventures, consortia or unincorporated groupings are jointly and severally liable; the key person authorised to bind the contractor must be notified within one week of the contract date.
• Ethics: no bribery or corrupt practice; breach is grounds for termination.
• Confidentiality: contract information must be kept confidential; images of the works require prior written consent and rights vest in the employer.
• Step-in rights: if the contractor defaults and does not remedy within 2 weeks, the employer may remedy at the contractor's cost.
• Intellectual property remains with the originator; the contractor grants the employer a royalty-free licence for the works.
• Disputes go to an adjudicator or arbitrator from the listed panels; arbitration in Johannesburg under the Rules for the Conduct of Arbitrations 2013.
• The service manager needs the employer's written consent for design, scope or works information changes of 5% or more, or a completion date extension of more than 30 days.

Closing date: 09 December 2026 at 16:00 (South African time).

Compulsory briefing session: 27 November 2026 at 10:00, at Southern Office Block Building, ground floor, Cape Town International Airport, Matroosfontein, Cape Town, 7490. Attendance is mandatory; sign the attendance list in the name of the tendering entity.

Compulsory site inspection: 27 November 2026 at 10:00, at Cape Town International Airport. Bring ID document (not driving licence), safety boots, and reflector vest.

Closing date for enquiries: 03 December 2026 at 16:00.

Tender documents available from 16 November 2026 on e-Tender Portal.

Bidding procedure enquiries:

• Contact: Bulelani Tebele
• Email: [email protected]
• Telephone: 044-803-7700

Technical enquiries: not provided (N/A).

Submission email: [email protected]

Employer's Agent: Bulelani Tebele, email [email protected]

All communication during the tender period must go to ACSA's Supply Chain Department, not the Principal Agent.

Bidders must not contact any ACSA employee other than the listed contact person.

Submission method: email only, to [email protected]. Do not Cc or Bcc any ACSA employee.

• Closing time: 09 December 2026 at 16:00 (South African time). Late bids are not accepted.
• Split the submission into at least four attachments of 4 MB each; do not send one large attachment.
• Use the official forms provided; do not retype them. Complete and sign all returnable documents.
• Returnable documents include: SBD 1 (Invitation to Bid, signed as cover page), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), SBD 8 (Past SCM Practices), SBD 9 (Independent Bid Determination), Form of Offer and Acceptance (NEC3 Term Service Contract), pricing schedules, and any other forms listed in Part T2.
• Proof of authority (e.g. company resolution) must accompany the signature.
• Bids must be submitted in the prescribed format; no other format is acceptable.
• Telegraphic, telephonic, telex, facsimile or e-mail tenders will not be accepted (e-mail is the only electronic channel allowed).

Evaluation is in stages:

• Stage 1 – Mandatory Administration Criteria: fully completed and signed Form of Offer and Acceptance (NEC3 Term Service Contract); attendance at compulsory briefing and site inspection; active CIDB grading 2 SO or higher; CSD registration; tax matters in order with SARS; on award only, valid insurance and COIDA letter of good standing.
• Stage 2 – Functionality (100 points): minimum threshold of 70 points to proceed. Breakdown: Tenderer's Resources (Qualifications and Experience) – 30 points; Company References – 30 points; Company Experience – 40 points.
• Resources: CVs and certified qualification certificates for key personnel (Contract Manager, Supervisor/Site Foreman, Health & Safety Officer) are mandatory; missing CVs or certificates lead to automatic disqualification. Only 3 personnel are evaluated.
• Company References: minimum 4 reference letters, not older than 10 years, demonstrating combined plumbing maintenance contract value of at least R500,000. Only reference letters or completion certificates are accepted; award letters, contracts, work orders are not. Scoring: 5 or more references – 30 points; 4 references – 20 points; fewer than 4 – zero.
• Company Experience: 8 years and above – 40 points; 3 to 7 years – 22 points; below 3 years – zero.
• Stage 3 – Price and Preference (80/20 system, for bids up to R50 million): maximum 80 points for price, 20 points for specific goals (B-BBEE status and ownership categories).
• Stage 5 – Objective Criteria: award to highest points scorer unless objective criteria justify another bidder.

Provision of plumbing services for a period of six (6) months at Cape Town International Airport.

Scope of work is defined in Part C3 of the tender document, referencing the NEC3 Term Service Contract.

Key personnel required: Contract Manager, Supervisor/Site Foreman, and Health & Safety Officer. Their qualifications and experience are evaluated.

The work involves plumbing maintenance; specific details are in the NEC3 Term Service Contract and scope of works.

Pricing must be fixed for the full contract duration; no price adjustments for foreign fluctuations or other factors.

Prices must include all duties, taxes (except VAT) and levies applicable 14 days before closing. VAT must be shown separately.

Prices to be stated in Rand.

Bid security, bonds, guarantees, retention, and payment terms are not specified in the provided text.

Insurance: proof of valid insurance is required on award only, before contract signature.

COIDA letter of good standing required on award only.

CSD registration is mandatory; no award will be made to a supplier not registered on the Central Supplier Database.

Tax compliance: bidders must submit a SARS Tax Compliance Status (TCS) PIN or CSD number. For consortia/JVs/subcontractors, each party must submit a separate TCS PIN/CSD number.

CIDB grading: valid CIDB contractor grading 2 SO or higher is required.

B-BBEE: preference points claimed under the 80/20 system. Proof required: sworn affidavit (for EMEs/QSEs as applicable) or B-BBEE certificate from a SANAS accredited agency. Joint ventures must provide a consolidated certificate.

Specific goals for preference points (max 20): B-BBEE Level 1 – 5 points; Level 2 – 4.5; Level 3 – 4; Level 4 – 3; Level 5 – 2; Level 6 – 0.5; Level 7 – 0.3; Level 8 – 0.1; Black youth majority-owned – 5; Black women majority-owned – 5; Company majority owned by people with disabilities – 5; non-compliant – 0.

Proof of ownership categories must be submitted to claim those points.

Foreign suppliers: must complete the questionnaire; if not resident in RSA and no branch/permanent establishment/income/tax liability, TCS PIN not required.

Workers' Compensation (COIDA) letter of good standing required on award.

Insurance proof required on award.