Service provider to facilitate supervisory and management development centres

Closing date: 10 December 2026 at 10:00.

Clarification meeting / site visit: 19 November 2026, 10:00–11:00, Microsoft Teams. Not compulsory but strongly recommended.

Tender advertised: 6 November 2026.

Clarification requests: submit at least one week before the closing time.

Tender validity: 120 days after the closing date, extendable by a further 12 months unless the bidder objects in writing, and by up to six months by mutual agreement.

City tender representative

• Email: [email protected]
• Email: [email protected]

Supplier database registration

• Telephone: 021 400 9242/3/4/5

Submission address

Tender Box 189

Tender & Quotation Boxes Office

2nd Floor (Concourse Level)

Civic Centre

12 Hertzog Boulevard

Cape Town

Appeals

• Email: [email protected]
• Address: The City Manager, c/o Manager: Legal Compliance Unit, Legal Services Department, Office of the City Manager, 20th Floor, Tower Block, 12 Hertzog Boulevard, Cape Town 8001
• Postal: Private Bag X918, Cape Town 8000

Access to information

• Email: [email protected]

Data protection

• Email: [email protected]

Submission method: sealed envelope deposited in Tender Box 189 at the Tender & Quotation Boxes Office, 2nd Floor (Concourse Level), Civic Centre, 12 Hertzog Boulevard, Cape Town.

Envelope marking: tenderer's name and address, the endorsement "TENDER NO. 121S/2026/27: SERVICE PROVIDER TO FACILITATE SUPERVISORY AND MANAGEMENT DEVELOPMENT CENTRES", the tender box number and the closing date.

Electronic submission: tenders sent by email or facsimile will be rejected.

Original documents: submit one tender offer on the original tender documents issued by the City, completed in full and signed by a duly authorised signatory.

Alternative offers: only accepted if a compliant main offer is also submitted, in a separate sealed envelope marked "Alternative Tender".

Late tenders: not considered.

Returnable schedules (all must be completed, signed and included):

• Details of Tenderer.
• Certificate of Authority for Partnerships/Joint Ventures/Consortiums, plus the joint venture agreement where applicable.
• Declaration of Interest – State Employees (MBD 4 amended).
• Conflict of Interest Declaration.
• Declaration of Tenderer's Past Supply Chain Management Practices (MBD 8).
• Certificate of Independent Tender Determination.
• Authorisation for the Deduction of Outstanding Amounts Owed to the CCT.
• Preference Points Claim Form under the Preferential Procurement Regulations 2022.
• Proposed Deviations and Qualifications by Tenderer.
• List of Other Documents Attached by Tenderer.
• Record of Addenda to Tender Documents.
• Curriculum Vitae templates: Lead Psychologist (F13A), each Centre Assessor (F13B), each Role-Player/Observer (F13C) and client references (F13D).
• Valid Tax Compliance Status PIN.
• B-BBEE certificate or sworn affidavit where preference points are claimed.

Evaluation stages:

1. Responsiveness and compliance check against the Conditions of Tender and returnable schedules.
2. Functionality evaluation (maximum 100 points). Minimum qualifying score: 60/100.
3. Price and preference scoring under the 80/20 preference point system.

Functionality criteria:

• Assessment team and key personnel (85 points):
• Lead Psychologist (25 points): number of Assessment and Development Centres led in the past five years — 25 or more = 25 points; 20–24 = 20; 15–19 = 15; 14 or fewer = 0.
• Two Centre Assessors (30 points): average number of centres conducted as an assessor in the past five years — 25 or more = 30 points; 20–24 = 25; 15–19 = 20; 14 or fewer = 0. Fewer than two assessors scores 0.
• Two Role-Players/Observers (30 points): average number of centres in the past five years — 25 or more = 30 points; 20–24 = 20; 15–19 = 15; 14 or fewer = 0. Fewer than two role-players scores 0.
• Client references (15 points): five or more positive references for comparable development centre projects = 15 points; three = 10; one = 5; none = 0. References must be contactable (names, email and telephone).

Preference points (80/20):

• Specific goals: more than 15% of total expenditure = 6 points; more than 12% up to 15% = 5 points.
• Bidders must submit verifiable documentary proof of any specific goal claimed.

Appointment: the City intends to appoint two tenderers — the highest ranked (winner) and an alternative. Work is allocated on a winner-takes-all basis; the alternative is offered work only if the winner declines.

Service: facilitation of supervisory and management development centres for the City of Cape Town.

Contract period: 36 months from the commencement date.

Key personnel required:

• One Lead Psychologist responsible for overall management, facilitation, quality assurance and delivery of the centres.
• Two Centre Assessors with Assessment and Development Centre experience.
• Two Role-Players/Observers with Assessment and Development Centre experience.

Experience is measured by the number of Assessment and Development Centres completed in the five years before the closing date. General human resources experience not directly related to assessment and development centres is not scored.

Client references: positive references for comparable development centre projects, with contactable names, email addresses and telephone numbers.

Joint ventures: a statement describing exactly which aspects of the work each party will undertake must accompany the tender.

Lead Psychologist: experience measured by the number of Assessment and Development Centres led in the five years before the closing date. General human resources experience not directly related to assessment and development centres is not scored.

Centre Assessors: two required, each with Assessment and Development Centre experience; the average number of centres conducted in the past five years determines the score. Fewer than two assessors scores 0.

Role-Players/Observers: two required, each with Assessment and Development Centre experience; the average number of centres conducted in the past five years determines the score. Fewer than two role-players scores 0.

Client references: positive references for comparable development centre projects, with contactable names, email addresses and telephone numbers. The evaluation committee must be able to verify the references.

Curriculum vitae templates F13A, F13B, F13C and F13D must be completed for each nominated person and for references.

The Lead Psychologist is responsible for quality assurance and delivery of the assessment and development centres.

The City may conduct a due diligence review and risk assessment through an external service provider; the successful bidder must cooperate fully.

Samples, inspections and tests are not applicable to this tender.

Pricing is submitted on the Price Schedule (Section C.4) in accordance with the pricing instructions.

Price points are calculated on the sum of prices/rates against historical volumes.

Arithmetic errors are corrected as follows: amounts in words govern over figures; line item totals govern over unit rates; the total of prices governs and the bidder may be asked to revise item prices to match.

The City may query rates or lump sums that are unpriced, excessively high or low, or unbalanced, and may request supporting evidence or amendments.

Pricing: complete the Price Schedule (Section C.4) in accordance with the pricing instructions. Price points are calculated on the sum of prices/rates against historical volumes.

Tender fee: R200 non-refundable for a hard copy of the document; not payable for website downloads.

Bid security: none stated.

Performance guarantee: not applicable.

Advance payment guarantee: pro forma provided in Annexure D.

Insurance broker's warranty: not applicable.

Payment: no orders can be raised or payments processed unless the supplier is registered on the City of Cape Town Supplier Database and the National Treasury Central Supplier Database.

Financial capacity: where the transaction value including VAT exceeds R10 million, the City may require audited annual financial statements for the past three years, a certificate of no undisputed municipal service commitments overdue by more than 30 days, particulars of state contracts awarded in the past five years, and a statement on goods or services sourced outside South Africa.

Arithmetic corrections: amounts in words govern over figures; line item totals govern over unit rates; the total of prices governs and the bidder may be asked to revise item prices to match.

Registration

• City of Cape Town Supplier Database registration required on written request; joint venture parties register individually.
• National Treasury Central Supplier Database (CSD) registration required on written request; joint venture parties register individually.

Tax

• Tax affairs with SARS must be in order.
• A valid Tax Compliance Status PIN must be submitted with the tender and recorded on the Details of Tenderer form; each joint venture party submits a separate PIN.

B-bbee

• Bidders claiming preference points must submit a valid B-BBEE certificate or a sworn affidavit, together with verifiable proof of the specific goals claimed.

Disqualification risks

• Any returnable schedule not completed, signed or compliant.
• Tender received after the closing time.
• Tender submitted by email or facsimile.
• Bidder restricted for abuse of the supply chain management system.
• Bidder found guilty of contravening the Competition Act.
• Bidder involved with the bid specification committee or in a conflict of interest with the City.
• Failure to achieve the minimum functionality score of 60/100.
• Material deviation from the tender terms, conditions or specifications.

The successful bidder must sign the Occupational Health and Safety Agreement in terms of section 37(2) of the Occupational Health and Safety Act, undertaking to comply with the Act and its regulations.

Subcontractors must enter into a separate health and safety agreement and comply with its conditions.

The bidder must demonstrate sufficient competencies and resources to deliver the services in accordance with the Act, regulations and health and safety specification.

Contract period: 36 months from the commencement date.

Appointment: two tenderers may be appointed — the highest ranked (winner) and an alternative. Work is offered to the winner first; the alternative is offered work only if the winner declines.

Standby bidder: the City may identify a standby bidder at award, to be considered if the contract is terminated.

Cancellation: the City may cancel the tender before contract formation if circumstances change, funds are unavailable, no acceptable tenders are received, there is a material irregularity, or market-related pricing cannot be negotiated.

Withdrawal: a bidder may request withdrawal in writing after the closing date; the City may refuse and recover any additional costs or losses.

Disputes: written objection or complaint within 14 days of the decision.

Appeals: written notice to the City Manager within 21 days of notification of the decision; an administration fee of R300 applies, plus a surcharge for vexatious appeals calculated as half the administrative cost plus 0.25% of the appellant's tender price.

Governing law: City of Cape Town Supply Chain Management Policy applicable on the advertised date, as amended.

Functionality (100 points, minimum 60):

• Lead Psychologist: 25 points for 25 or more centres led in the past five years; 20 for 20–24; 15 for 15–19; 0 for 14 or fewer.
• Two Centre Assessors: 30 points for an average of 25 or more centres; 25 for 20–24; 20 for 15–19; 0 for 14 or fewer. Fewer than two assessors scores 0.
• Two Role-Players/Observers: 30 points for an average of 25 or more centres; 20 for 20–24; 15 for 15–19; 0 for 14 or fewer. Fewer than two role-players scores 0.
• Client references: 15 points for five or more positive references; 10 for three; 5 for one; 0 for none.

Preference points (80/20):

• Specific goals: more than 15% of total expenditure = 6 points; more than 12% up to 15% = 5 points.
• Verifiable documentary proof required.