Landside transport services (shuttle and golf cart) – 12-Month contract, king shaka international airport

The procurement is for landside transport services at King Shaka International Airport, under a 12-month services agreement with Airports Company South Africa. The agreement is non-exclusive and the Company may withdraw services on 20 business days' notice. The exact scope is defined in Annexure B (Form of Services Specification) and each service request is detailed in a Service Specification Form.

Closing date: 10 November 2026 at 12:00.

No briefing or site visit dates are stated in the document.

Brand/IP enquiries:

• Contact: Brand Custodians Office
• Email: [email protected]

No other contacts are stated in the document.

Returnable documents:

• Signed Services Agreement (the contract form) with all annexures completed.
• Annexure A (Contract Data): bidder details, effective and completion dates, B-BBEE level contributor.
• Annexure B (Form of Services Specification): detailed scope of services.
• Annexure C (Details of Charges): pricing schedule.
• Annexure D (Special Terms and Conditions Form): any variations, initialled by both parties.
• Annexure E (Service Levels and Penalties): performance standards and targets.
• Annexure F (Anti-Corruption Undertakings).
• Annexure G (POPIA Annexure).
• Valid tax clearance certificate.
• B-BBEE verification certificate (SANAS-accredited) or sworn affidavit.
• Proof of registration as a legal entity.
• Authority to sign / board resolution.

Submission method: not stated in the document. Closing time: 12:00 on 10 November 2026 (from tender record).

Evaluation is not detailed in the document. The agreement requires:

• Bidder must be a registered legal entity with capacity to contract.
• Must maintain a B-BBEE compliance level of at least the level specified in Annexure A.
• Must provide a valid tax clearance certificate.
• Must comply with the B-BBEE Act and DTI Codes.
• Must not be subject to an Insolvency Event.
• PFMA approvals are a condition precedent to the agreement.
• The Company's standard terms apply; the Service Provider's terms are excluded.

Scope: landside transport services at King Shaka International Airport.

• Contract period: 12 months.
• Services are described in Annexure B (Form of Services Specification).
• The Company completes Annexure A and a Service Specification Form for each service request; these are binding only when signed by both parties.
• Services may be withdrawn from scope on 20 business days' written notice, with equitable adjustment of charges.
• The Service Provider must perform all services described, plus any reasonably necessary to meet the specification.
• Performance must meet the Performance Standards and Targets in Annexure E.
• Service Provider acts as an independent contractor.
• Must provide services cost-effectively, ensuring value for money and preventing irregular expenditure.

Service delivery approach:

• Perform all services described in the Service Specification Form, plus any reasonably necessary to meet the specification.
• Act as an independent contractor.
• Provide services cost-effectively, ensuring value for money.
• Assist the Company to prevent unauthorised, irregular, fruitless and wasteful expenditure and to avoid breaching the PFMA.
• Act reasonably, honestly and in good faith, and perform diligently and with care.
• Assign personnel with the required skills, experience, expertise, capacity and knowledge.
• Comply with the Company's safety, health and security policies.

No specific method statement or execution plan is required by the document.

Experience and qualifications:

• Service Provider must have adequate facilities and the legal capacity to perform.
• Must assign personnel with the skills, experience, expertise, capacity and knowledge required for the Services.
• Personnel must be trained and competent for statutory appointments.

No specific years of experience or named key personnel are stated.

Performance standards:

• Services must meet the Performance Standards and Targets in Annexure E.
• If performance falls below standard, the Company may apply penalties by discounting charges for the month of default or requiring a credit note.

Audit and quality assurance:

• Company and its auditors may access facilities and records to verify charges, payments, price changes, performance and compliance.
• Service Provider must cooperate and provide an Audit Response Plan within 10 business days of audit findings.
• Overcharges must be refunded with interest.

No specific quality certifications (e.g. ISO) are stated.

Pricing:

• Charges are set out in Annexure C (Details of Charges).
• Charges include VAT and all direct and indirect costs (transport, delivery, storage, insurance, taxes, duties, clearance charges).

Invoicing and payment:

• Invoices submitted monthly, in original, showing VAT amount and VAT registration number.
• Payment within 20 business days of receipt of a duly prepared invoice, by electronic transfer.
• Company may set off amounts owed.
• Disputed invoices may be corrected, credited or adjusted; interest at the Agreement Interest Rate (Nedbank prime overdraft rate) accrues in the Company's favour.
• Company may withhold disputed amounts in good faith.

Audit and overcharges:

• Company has audit rights; overcharges must be refunded plus interest at the Agreement Interest Rate.
• Audit Response Plan required within 10 business days of audit findings.

Insurance:

• Service Provider must maintain required insurances and provide copies of policies; failure allows Company to insure and set off premiums.

No bid security, bonds, guarantees or retention are stated.

Legal and corporate:

• Must be a registered legal entity with capacity to contract.
• Must have taken all necessary corporate action to authorise the agreement.

Tax:

• Must remain compliant with South African tax laws.
• Must provide a valid tax clearance certificate on signature and each anniversary; failure allows termination on 30 days' notice.

B-bbee:

• Must maintain a B-BBEE compliance level of at least the level specified in Annexure A.
• Must provide a B-BBEE verification certificate from a SANAS-accredited agency on request.
• Must maintain or improve rating; notify Company within 14 days of any significant change and within 30 days of steps to restore.

Safety and health:

• Must comply with the Company's safety, health and security policies and the Occupational Health and Safety Act.
• Must make all statutory appointments and ensure appointees are trained and competent.

Anti-corruption:

• Must sign Annexure F (Anti-Corruption Undertakings).

No CIDB grading, CSD registration, or local content requirements are stated.

B-BBEE requirements:

• Must maintain a B-BBEE compliance level of at least the level specified in Annexure A (Contract Data).
• Must provide a B-BBEE verification certificate from a SANAS-accredited agency on reasonable written request, showing current black ownership level and rating.
• Must comply with the B-BBEE Act and DTI Codes.
• Must maintain or improve the rating throughout the agreement.
• Must notify the Company in writing within 14 days of any occurrence significantly affecting the rating, and within 30 days of steps to restore it.

No specific B-BBEE level or ownership threshold is stated in the document.

Safety procedures:

• Service Provider must comply with the Company's safety, health and security policies and applicable laws, including the Occupational Health and Safety Act.
• Must avoid causing unnecessary obstruction or danger at the Company's premises.
• Service Provider is deemed 'the Company' for OHS compliance purposes and is not under the Company's supervision for that compliance.
• Must make all statutory appointments and ensure appointees are trained and competent.

Insurance:

• Service Provider must maintain required insurances and provide copies of policies.
• Failure to insure allows the Company to insure and set off premiums.
• Any uninsured amounts or deductibles are borne by the Service Provider.

Contract duration and termination:

• Commences on the Effective Date and ends on the Completion Date (both in Annexure A).
• May be extended by written agreement at least 30 business days before the Completion Date.
• May be terminated earlier for force majeure, breach, or insolvency of the Service Provider.
• If force majeure prevents performance for more than 5 consecutive days, the Company may procure services from an alternative source or terminate the affected portion.

Relationship and exclusivity:

• Appointment is non-exclusive; the Company is not obliged to offer any minimum volume and may engage other providers.
• Service Provider is an independent contractor; neither party may bind the other.

Variations:

• General terms may be varied by a Special Terms and Conditions Form (Annexure D), initialled by both parties.
• A Special Terms and Conditions Form prevails over the general terms only if it expressly overrides them (e.g. 'notwithstanding').

Warranties:

• Service Provider warrants performance to Best Industry Practice, with suitably skilled personnel, and that services meet the Specifications.
• Breach of warranty is a material breach.

Indemnity:

• Service Provider indemnifies the Company and its related parties against all loss, liability, costs and claims arising from breach, negligence or failure to perform.
• The Company must notify the Service Provider of a claim; the Service Provider may contest it within 5 business days.

Dispute resolution:

• Disputes go to arbitration, to be completed within 60 business days of demand.
• Arbitration held in Sandton.

Intellectual property:

• Pre-existing Service Provider IP remains with the Service Provider; the Company gets a perpetual, royalty-free licence to use it for continuity.
• Company IP and custom IP vest in the Company; the Service Provider gets a limited licence to use it only for the Services.
• Use of Company IP requires prior written consent from the Brand Custodians Office ([email protected]).

Audit:

• Company has audit rights; Service Provider must maintain a complete audit trail and provide access to facilities, personnel and records.
• Audit Response Plan required within 10 business days of audit findings.
• Overcharges refunded plus interest.

Confidentiality and POPIA:

• Service Provider must comply with confidentiality obligations and the POPIA annexure.

Notices and governing law:

• Notices in writing; governed by South African law.

No cession or assignment without consent.

Costs: each party bears its own costs unless otherwise agreed.

Special conditions:

• The Service Provider's own terms and conditions are expressly excluded.
• The agreement is subject to PFMA approvals as a condition precedent.
• The Company may withdraw services from scope on 20 business days' notice.
• The Company may terminate on 30 days' notice if the Service Provider fails to provide a valid tax clearance certificate.
• Breach of warranty is a material breach.
• Failure to complete an Audit Response Plan is a material breach.
• Use of Company IP without consent is a breach.

General requirements:

• Must be a registered legal entity with capacity to contract.
• Must have adequate facilities and corporate authority.
• Must comply with all applicable laws, including tax, B-BBEE, safety and anti-corruption.
• Must maintain a B-BBEE level as specified in Annexure A.
• Must provide a valid tax clearance certificate.
• Must not be subject to an Insolvency Event.
• Must sign all annexures and the Services Agreement.
• Must comply with the Company's safety, health and security policies.
• Must maintain required insurances.
• Must keep records for audit and retention (at least 3 years after termination).

Contact for brand/IP use:

• Contact: Brand Custodians Office
• Email: [email protected]

No other contacts are stated.